PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT5099J
PI to help diagnose A/C concern
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6507
This PI communicates information on a SPS programming issue causing Serial Data Authentication Configuration to fail.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
N252516900-01
Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
N252516900
Emission Recall. Additional VINs moved to Open status.
PIP5841H
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5985K
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIP5841G
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT6369B
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6093
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIC6551A
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIP6087A
This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
PIP6087
This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.
13598
New Vehicle Monitoring Programs Section in IVH
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5832V
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
N252494770-01
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6401
This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.
N252494770
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
15-NA-010
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PIT6369A
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
25-NA-100
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
PIT6369
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIP5863C
This Preliminary information communicates to dealers’ information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
PIP5841F
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
24-NA-139
This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start, Stalling, Malfunction Indicator Lamp (MIL) Illuminated – DTC P023F or P129F Set.
24-NA-229
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
PIP5841E
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT5851F
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-023
This technical bulletin provides a procedure to replace the B357 Inside Ambient Air Quality Particulate Sensor Module to correct a customer concern of hearing a buzzing and/or whirring type noise coming from the dash behind the HVAC control.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-064
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
21-NA-135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIT5832U
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985J
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
24-NA-239
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5985G
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT5832S
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5696H
This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
22-NA-238
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIT6279B
This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
21-NA-181
This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission shift operation.
PIT6279A
This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
PIT6279
This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
23-NA-021
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIT5832R
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985F
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP6007A
This Preliminary information communicates the potential for dtc P2B81 to be set as current or in history due to increased friction in the wastegate valve.
PIT5698E
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5569C
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIP6015
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIP5621E
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PIE0782A
This engineering information (EI Lite) closure ends the need for technicians to submit pictures using the FPR App process in regard to coolant leaking around the Coolant Control Valve (CCV).
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5966D
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT5985E
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5964D
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated and code P023F or P129F is found.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5851E
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIT5985D
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT6168A
This Preliminary information communicates information to have the dealer contact TAC if they have U3000 SYM57 setting after replacing left or right Side Object Detection Modules.
PIT5832P
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIC6551
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIP5569B
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIP5712C
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related service procedures.
PIT5832M
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5832N
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT6180
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
18-NA-279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
24-NA-123
This service bulletin advises the technician that the purge pump part number has changed and limited supply.
22-NA-070
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
21-NA-068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
21-NA-276
This service bulletin provides a procedure to correct a customer concern of Starter Not Cranking Engine, Starter Inoperative, Grinding Noise When Starting.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
N242441120
Special Coverage. Certain vehicles, equipped with a 2.0 gasoline engine (RPO LSY), may have a condition that could cause the evaporative emissions purge pump to fail. If this condition were to occur, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after June 5, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to June 5, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the evaporative emissions purge pump as necessary. The repairs will be made at no charge to the customer.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
21-NA-169
This service bulletin provides diagnostic information/procedures to aid the service technician in diagnosing 9T45/50/60 automatic transmissions with low mileage and DTCs current or history related to the control solenoids and valves.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
22-NA-203
This technical bulletin provides a procedure to correct the condition of Check Engine Lamp Illuminated on Driver Information Center (DIC) with DTC P0451 Set.
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
PIP5964C
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated and code P023F or P129F is found.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
PIP5964B
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
24-NA-060
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT5832L
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5964A
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
PIP5863B
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
PIP5596A
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIE0782
This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV).
PIP5964
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
20-NA-018
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT6097C
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
23-NA-055
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) â FAQs.
23-NA-189
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
23-NA-214
This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIT6084A
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5841D
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5074P
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5960B
This Preliminary information communicates an instance where the rear map/reading lamps may come on during vehicle cranking.
PIT6097B
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
PIT6097A
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIT6097
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIT5851D
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
PIT5985C
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT5214F
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5832K
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT6084
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIT5966C
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
99-00-89-019Y
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
21-NA-279
This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.
17-NA-281
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
PIT5832J
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985B
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIP5621D
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
N23-241027
'(There may be future updates under this same release number.) Your Buick Envision keeps getting better. This software update includes the following, if your vehicle is equipped: Refinements: â¢Updates made to improve the Automated Heated Seat functionality. â¢Updates made to the overall vehicle software update process. â¢Updates made to improve connectivity within Apple CarPlay. â¢A variety of other minor software updates to make your driving and in-vehicle experience better. Better Never Stopsâ¢
PIT6050
This Preliminary information communicates to dealership technicians that if they receive a radio with the 2 stickers as noted above, the radio was remanufactured with missing components and will need to order another radio unit from the ESC to properly repair the vehicle at this time.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
23-NA-042
This service bulletin provides repair information to update radio software to correct customer concerns of Software related issues.
23-NA-108
This service bulletin provides repair information to dealers to Replace Video Processing Module (VPM) When Programming Fails.
23-NA-007
This service bulletin provides repair information to correct a customer concern of Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM).
PIT5966B
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
21-NA-061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
PIT4261J
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5832H
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
22-NA-163
This technical bulletin provides repair information to correct a customer concern of Service Power Steering Message with DTC U3000 Set.
01-08-42-001P
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIT5865B
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
N232395980
Customer Satisfaction Program - Certain vehicles may have an incorrect trailer weight rating in the owner manual. Dealers are to print and insert the revised owner manual page.
22-NA-079
This technical bulletin provides a procedure to install the cover for conditions of Poor Engine Performance in Extremely Cold Weather Conditions for LSY Engines, Charge Air Cooler Icing, Malfunction Indicator Lamp (MIL) Illuminated with a P0229.
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIT5971B
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
PIT5997
This Preliminary information communicates an instance where the interior air quality sensor can create an buzzing or whirring noise.
PIT5960A
This Preliminary information communicates an instance where the rear map/reading lamps may come on during vehicle cranking.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIT5971A
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
PIP5841C
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5832G
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985A
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT5985
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
22-NA-127
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues.
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIT5832F
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5623
This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design characteristic and no repairs should be attempted.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
22-NA-115
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
PIT5832E
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIP5841B
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5971
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
21-NA-244
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition.
PIT5966A
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIP5889A
This Preliminary information communicates the possibility of dtc p0299 due to a stuck open Charge Air Bypass Valve
22-NA-257
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
PIT5966
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5940B
This Preliminary information communicates that a customer may notice that the gridlines on the backup camera are very dim. They may mention that this occurred after an OTA update. The dealer technician is advised to perform no repairs. The technician is advised that engineering is looking into a resolution and the resolution will be communicated through this PI or a bulletin when it becomes available.
PIP5632G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5851C
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
PIT5960
This Preliminary information communicates an instance where the rear map/reading lamps may come on during vehicle cranking.
22-NA-234
This Informational bulletin advises the technician on how to test and check for a possible faulty shifter and verify if any liquid or debris has gotten into the shifter assembly that will cause the customers concern.
22-NA-052
This service bulletin provides repair information to correct a customer concern of DTC B1038 SYM64 set in the BCM and Door Ajar Message on Driver Information Center (DIC).
PIT5832D
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIP5889
This Preliminary information communicates the possibility of dtc p0299 due to a stuck open Charge Air Bypass Valve
PIT5851B
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
15-NA-087
This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting and disabling the start/stop system.
22-NA-214
This service bulletin provides a procedure to repair a customer concern of Stop/Start System Inhibited / IBS / Battery Monitor with Module Malfunction Indicator Light (MIL) Illuminated - DTC U152D, P15FF, P305D, P305E, U01B0 Set.
22-NA-205
This service bulletin provides information on Module Harvesting.
PIT5940A
This Preliminary information communicates that a customer may notice that the gridlines on the backup camera are very dim. They may mention that this occurred after an OTA update. The dealer technician is advised to perform no repairs. The technician is advised that engineering is looking into a resolution and the resolution will be communicated through this PI or a bulletin when it becomes available.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIT5946
This Preliminary information communicates a diagnostic tip on how to resolve a issue with the Body Control Module setting DTC: P0606 and turning on a Check Engine Lamp.
PIT5832C
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PIT5698C
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5621C
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
20-NA-108
This service bulletin provides a procedure to correct a condition of a squeak/squawk noise over small/medium bumps.
04-00-89-015X
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
22-NA-107
This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at Ignition On with DTC C056D Set.
PIT5569B
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT4261H
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
21-NA-286
This technical bulletin provides repair information to correct a customer concern of Rear Hands-free Liftgate Feature Intermittently Inoperable or Difficult to Operate.
22-NA-135
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
21-NA-188
This service bulletin provides service information/procedures on continuous improvement Radio Software Version V158 Update to address customer comments on software related issues.
PIC5260F
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
22-NA-126
This service bulletin provides repair information to correct a customer concern of Automatic Emergency Braking (AEB) Forward Collision Icon Lamp On with No DTCs Present.
PIT5913A
This Preliminary information communicates a condtion where SD card removed is being displayed on the radio display intermittently. ThisPI advises that engineering is working on a fix for this issue
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
N212353390
Service Update Bulletin. Certain vehicles that had the Serial Data Gateway Module (SDGM) replaced in service, may not have been programmed correctly resulting in an incomplete registration of the new module. Dealers are to reprogram the SDGM.
PIE0661C
This engineering information (EI) closure ends the need for further information from the field in regards to a Forward Collision Icon Message Illuminated on Driver Information Center (DIC) and/or No DTCs Set.
PIP5841A
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5913
This Preliminary information communicates a condtion where SD card removed is being displayed on the radio display intermittently. ThisPI advises that engineering is working on a fix for this issue
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
22-NA-044
This service bulletin provides repair information to correct a customer concern of Check Engine MIL Illuminated in DIC Set by Body Control Module with DTC P0607.
PIP4670J
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP5839A
This Preliminary information communicates the possibility of the engine running hot or overheating with no DTC's due to inaccurate coolant temperature sensor located on the coolant pump outlet pipe.
04-06-04-051F
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
05-00-89-072E
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
PIE0661B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Forward Collision Icon Message Illuminated on Driver Information Center (DIC) and/or No DTCs Set.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC6450
This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.
PIE0661A
Engineering Information.
21NA135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22NA035
Chrome Around the Far Right Dash Vent Does Not Illuminate like the Center Dash.
22NA044
Check Engine MIL Illuminated in DIC Set by Body Control Module with DTC P0607
PIT5837A
This Preliminary information communicates an issues with false codes setting in vehicles due to timing issues between the modules.
080089014G
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
22NA018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIE0672B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Check Engine Lamp illuminated on Driver Information Center (DIC) and DTC P0607 Set in BCM to determine root cause.
070601016G
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP5817B
This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine. Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.
PIP5817A
This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine. Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.
PIT5832A
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIC6384H
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
18NA073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
22NA012
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
PIP4902P
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
21NA131
This service bulletin provides repair information to correct a customer concern of Memory Seat Module Does Not Adjust.
PIE0657A
This engineering information (EI) closure ends the need for further information from technicians in regards to the Check Engine Lamp illuminated on the Driver Information Center (DIC) with P0494 Set.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT5865A
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
PIT5852
This Preliminary information communicates a condition where the wipers will be stuck on one speed.
21NA169
This service bulletin provides diagnostic information/procedures to aid the service technician in diagnosing 9T45/50/60 automatic transmissions with low mileage and DTCs current or history related to the control solenoids and valves.
21NA279
This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.
21NA276
This service bulletin provides a procedure to correct a customer concern of Starter Not Cranking Engine, Grinding Noise When Starting?.
PIE0670
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Check Engine Lamp illuminated on Driver Information Center.
PIE0672
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Check Engine Lamp illuminated on the Driver Information Center (DIC) to determine root cause.
PIE0670A
Engineering Information.
21NA250
This bulletin advises the tech to replace the engine mounts if found the cause of the popping noise.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
21NA244
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition.
PIT5865
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
PIP5769B
This Preliminary information communicates that the TCM part restriction has ended.
PIT5841A
This Preliminary information communicates information on a No Crank / No Start concern caused by a No Fob Detected message caused by an internal fault of the BCM. Dealer is to replace the BCM to correct this concern.
PIT5851
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
20NA132
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIC5650J
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698B
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIC6384G
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
PIE0626
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Traction Control System and/or Electronic Stability Control message illuminated on Driver Information Center (DIC).
PIE0626A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Traction Control System and/or Electronic Stability Control message illuminated on Driver Information Center (DIC).
21NA152
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIE0636A
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Malfunction Indicator Lamp (MIL) Illuminated on Driver Information Center (DIC), DTCs P18E9, P18EA and/or P18EB Set.
PIT4261G
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
PIE0643
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC).
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIC6384F
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
PIE0613B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Check Engine Lamp illuminated on the Driver Information Center (DIC) and/or poor fuel fill, DTC P0451 Set.
N212327470
Service Update. Certain vehicles, equipped with an Infotainment System, may have a condition during cold temperature conditions where the Infotainment screen is blacked out. Dealers will reprogram the radio.
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
N212333960
Customer Satisfaction Program. Certain vehicles were sold and delivered to customers without the originally invoiced accessory inside rearview mirror with garage door opener switches. Customers may either schedule an appointment to have the accessory content installed on their vehicle free of charge, or they will be refunded the amount of the LPO content not installed on their vehicles.
18NA279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
PIC6437
This Preliminary information communicates the Radio may stay on after ignition off and door opened if there is an Over The Air update pending and to review SI document ID 5778263 for Over The Air update description and operation.
PIE0636
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Malfunction Indicator Lamp (MIL) Illuminated on Driver Information Center (DIC), DTCs P18E9, P18EA and/or P18EB Set.
20NA159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIE0632
This engineering information (EI) requests dealership personnel involve GM Engineering in the event an Owner is in Receipt of a PAI (Proactive Alert Identifier) "SAC003" and/or the Dealer is informed of excessive Parasitic Drains on an in-inventory vehicle.
19NA044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIC6384E
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
PIT5840
This Preliminary information communicates there may be a wind noise originating from either front door due to a missing / mispositioned seal.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA103
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5837
This Preliminary information communicates an issues with false codes setting in vehicles due to timing issues between the modules.
N212327320
Service Update - Certain 2021 model year Buick Envision vehicles have a condition where the transmission control module, (TCM), could drain the battery if the battery has previously been disconnected / reconnected. Program the transmission control module (TCM).
PIP5803A
This Preliminary information communicates to technician's if they remove the front timing cover when performing a repair, they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.
21NA068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
PIT5782C
This Preliminary information communicates and issue with programming a replacement side object detection module and engineering is working on the issue.
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
PIP5803
This Preliminary information communicates to technician's if they remove the front timing cover when perprming a repair, they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
PIT5832
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5791A
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
21NA053
This service bulletin provides repair information for Radio Software Version V155 Update.
PIP5712B
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related service procedures.
21NA061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs (North America ONLY).
110089005Q
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIC6425C
This Preliminary information communicates A list of software concerns and advises that engineering is working on a resolution. This PI will be changed to a bulletin once the Software is released.
1008110001I
This informational bulletin provides information on proper use of floor mats.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA060
This service bulletin describes the TLC/SPS2 Module Programming Requirements for Vehicles Using GM?s New Vehicle Intelligence Platform (VIP) Module Architecture.
21NA043
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5712A
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer removal.
PIT5822
This preliminary information addresses a potential issue where the battery may become discharged if vehicle battery is disconnected before the Transmission Module has gone to sleep.
16NA109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
20NA123
This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTCs U1961, U1983 setting.
PIT5817A
This Preliminary information communicates and issue with a SES MIL and the BCM keeping the ignition main relay on after the vehicle is turned off. Dealers are to replace the BCM.
PIT5813A
This preliminary information is to explain a condition where a low battery or battery disconnect may cause an false SES MIL.
PIC6384D
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
20NA233
This technical bulletin provides repair information to correct a customer concern of Long Range Radar setting DTC U3000 49.
20NA237
This service bulletin provides V152 radio software update information to correct customer concerns of various software issues.
PIC6425A
This Preliminary information communicates A list of software concerns and advises that engineering is working on a resolution. This PI will be changed to a bulletin once the Software is released.
PIC6425
This Preliminary information communicates A list of software concerns and advises that engineering is working on a resolution. This PI will be changed to a bulletin once the Software is released.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
090604026S
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
040089015V
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
18NA263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
000310002L
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIT5791
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
050604022R
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
060089026Q
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
110089005P
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5781
This preliminary information discusses that Customer will see Service Headlamp message on DIC. Adaptive Forward Lighting (AFL) will set DTC C103D.11 sending it into failsafe state. Technician should reprogram AFL module to repair concern.
20NA157
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
16NA361
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.