PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
2012 BUICK LACROSSE
Service bulletins
1473 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP6113
Service Bulletin/Repair Instructions
This document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part. If it is not an original manufacture part, they should install one and evaluate the vehicle.
PIT3271Q
Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
Other
New Vehicle Monitoring Programs Section in IVH
18-NA-180
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIP6027A
Service Bulletin/Repair Instructions
Provide info on that parts restriction ending for the rear diff clutch control 19435910
PIP4902T
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP4902S
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP4964F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
23-NA-153
Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
13-02-32-001H
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
23-NA-001
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
08-03-10-006I
Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
25-NA-052
Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
PIP6027
Service Bulletin/Repair Instructions
This Preliminary information communicates that due to parts shortages we are resticting part number 19435910.
PIP5358D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-043
Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
09-06-04-026Z
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIT5074Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962B
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
04-06-01-029K
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIP4723J
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP6015
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
24-NA-223
Service Bulletin/Repair Instructions
This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
10-00-89-009F
Service Bulletin/Repair Instructions
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
01-06-01-011Q
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
20-NA-132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
04-06-04-051J
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5099H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
02-00-89-002X
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
Service Bulletin/Repair Instructions
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5569B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
01-00-89-010S
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
21-NA-280
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running, Malfunction Indicator Lamp (MIL) Illuminated.
00-06-01-012N
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
24-NA-147
Service Bulletin/Repair Instructions
This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
18-NA-306
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
Service Bulletin/Repair Instructions
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
24-NA-141
Service Bulletin/Repair Instructions
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
18-NA-115
Service Bulletin/Repair Instructions
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
00-03-10-002M
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
Service Bulletin/Repair Instructions
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
Service Bulletin/Repair Instructions
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
18-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for engine oil life monitor operation calculation.
24-NA-098
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
20-NA-016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
08-07-30-035H
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-236
Service Bulletin/Repair Instructions
This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange procedure.
06-00-89-029V
Service Bulletin/Repair Instructions
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
Service Bulletin/Repair Instructions
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
Service Bulletin/Repair Instructions
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Service Bulletin/Repair Instructions
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
19-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIP5913A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostics to help isolate source of complaint.
PI0281K
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Service Bulletin/Repair Instructions
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
22-NA-240
Service Bulletin/Repair Instructions
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminatedâ.
23-NA-162
Service Bulletin/Repair Instructions
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
PIT5214F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
03-00-91-001I
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP4964E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
05-00-89-029F
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
02-00-89-002W
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
07-08-49-020R
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-281
Service Bulletin/Repair Instructions
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
PIP4112T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
09-00-89-016H
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Service Bulletin/Repair Instructions
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Service Bulletin/Repair Instructions
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
01-06-01-011N
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Service Bulletin/Repair Instructions
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT4261J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
11-00-89-005W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
19-NA-219
Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
08-07-30-035G
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIP5913
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostics to help isolate source of complaint.
00-06-01-012M
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
19-NA-256
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
13-02-32-001G
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
15-NA-017
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
18-NA-263
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PI0754F
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
00-00-90-002M
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC5611H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
09-00-89-008F
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5962
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIP5632G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3271N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-205
Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting.
10-00-89-006I
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
22-NA-195
Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PI0592G
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
05-06-04-022T
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
Service Bulletin/Repair Instructions
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
00-06-01-012L
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
00-06-01-026P
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
Service Bulletin/Repair Instructions
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
11-00-89-005T
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
Service Bulletin/Repair Instructions
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
PIT4261H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
PIC5260F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
16-NA-109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIP5358B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
Service Bulletin/Repair Instructions
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
12-00-89-003B
Service Bulletin/Repair Instructions
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIC5260E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP4670J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIT3271M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT3271L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
080089014G
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
070601016G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PI0653F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP4902P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4723F
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
22NA009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
000090002L
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
21NA280
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running, Malfunction Indicator Lamp (MIL) Illuminated.
030310007K
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
030091001H
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
19NA256
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIT3099U
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIC5650J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
21NA152
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
21NA147
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
010842001N
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035E
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
070089037Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21NA124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5214E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
20NA159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
21NA108
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.
PIP5257E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
19NA044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16NA338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA103
Service Bulletin/Repair Instructions
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
050308002I
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18NA146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
18NA099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC4996C
Service Bulletin/Repair Instructions
This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern. The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace the sensor and then perform the sweep test again. If the test passes the technician is instructed to reinstall the fuel module in the tank and if the test fails with the new sensor the technician is advised to replace the fuel module.
PIC5260D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
20NA138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA043
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
150089004C
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
010601011L
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
090604026S
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
18NA263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
000310002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
20NA213
Service Bulletin/Repair Instructions
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
1308116001F
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
PIP5628C
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
110089005P
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
18NA115
Service Bulletin/Repair Instructions
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
PIP5180C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
PIP5226D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
20NA026
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
PIP5684B
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
PIP5095G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP4902N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5528F
Service Bulletin/Repair Instructions
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
PIC5852C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when attempting to start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start with the key FOB is placed in the pocket. Technician will need to replace the Key FOB with the Key FOB with Passive Entry Passive Start.
PIP5528E
Service Bulletin/Repair Instructions
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
120232002B
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
PIC5453C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
070604025M
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
060089029T
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5628B
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383
Service Bulletin/Repair Instructions
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5684A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
000310003Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
18NA180
Service Bulletin/Repair Instructions
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
PIC5650G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5257D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
PI0281H
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
100089005I
Service Bulletin/Repair Instructions
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
PIP4783B
Service Bulletin/Repair Instructions
This Prelimary information informs the dealer of a diagnotic trouble code that may set due to a failed high pressure fuel pump. Dealers are to check fuel pressure as per current testing outlined in GM service information and replace the fuel pump if needed.
060089029P
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
020089002S
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
18NA072
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if faulty for a Reduced Engine Power, MIL On, DTC P228C condition.
040601029J
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
000310003Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
16NA119
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
PIC5852B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when attempting to start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start with the key FOB is placed in the pocket. Technician will need to replace the Key FOB with the Key FOB with Passive Entry Passive Start.
PIT3099T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
050307009I
Service Bulletin/Repair Instructions
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
130601003J
Service Bulletin/Repair Instructions
This technical bulletin provides Correction information to find the cause of oil consumption. Techs should perform an oil consumption test first, check for oil leaks and if rate of oil consumption is high, then replace the pistons and the rings.
20NA016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
PIP5540F
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PI0592F
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
100089009D
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
010842001M
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
PIT3271J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5074M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
DOR-G9Z8V-12
Service Bulletin/Repair Instructions
This SKU is a Fuel Pump Driver Module. The customer communication requested return of unsold inventory to inspect the software. The software may have a fault where the readiness monitors are stuck in the not-ready or incomplete position. The readiness monitors will not cause performance or emissions issues but will prevent the emissions scanning tools from confirming the module is performing correctly, causing the vehicle to fail state required emissions tests.
990420002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIP5684
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
100089006G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security and information on GM key code look up applications.
010089010N
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
PIP4670H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
17NA073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
150844001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PIP5528D
Service Bulletin/Repair Instructions
This Preliminary information communicates the repair recommendations for misfire in HFV6 re-manufactured engines.
PIP5632B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3099S
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PI0592E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
090604026R
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
130089008B
Service Bulletin/Repair Instructions
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
070601016F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
080730026F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
990089019R
Service Bulletin/Repair Instructions
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
PIT3099R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
PIP5257C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
050604022Q
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
130232001F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
1308116001E
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
000601012J
Service Bulletin/Repair Instructions
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
090604026Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5528C
Service Bulletin/Repair Instructions
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIP4964D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
PIP4670G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
060847001O
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
130601003I
Service Bulletin/Repair Instructions
This technical bulletin provides Correction information to find the cause of oil consumption. Techs should perform an oil consumption test first, check for oil leaks and if rate of oil consumption is high, then replace the pistons and the rings.
PIT5074L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP5632A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035D
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
000310006N
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5640
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5226C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
080089014E
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5569A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIC5260C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT4610F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com. or http://www.nfpa.org/
PIP4992D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about The hybrid fan logic locking up in the voltage drops to low. Repair is to replace the Fan and install the lasted program.
PIP5528B
Service Bulletin/Repair Instructions
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
030729004L
Service Bulletin/Repair Instructions
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
PIP4670F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
1008110001H
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
110089005N
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
Service Bulletin/Repair Instructions
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
070849020P
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
1008110001G
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
PIP4902M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
100845001F
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
090089002Q
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5632
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
120089002C
Service Bulletin/Repair Instructions
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIC4996B
Service Bulletin/Repair Instructions
This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern. The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace the sensor and then perform the sweep test again. If the test passes the technician is instructed to reinstall the fuel module in the tank and if the test fails with the new sensor the technician is advised to replace the fuel module.
PIP5528A
Service Bulletin/Repair Instructions
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIP5540D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT4945H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIP5628
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5627
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's inspection and maintenance monitors along with diagnostic trouble codes may reset unprompted due to the installation of an aftermarket fuel pump control module.
120601003C
Service Bulletin/Repair Instructions
This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.
090089016F
Service Bulletin/Repair Instructions
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
PIC5656F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / Heater-Vent-Air Conditioning display. Technician will need to use a scan tool to check for Diagnostic Trouble Codes in the Instrument Panel Cluster. If Diagnostic Trouble Code B0158 outside air temperature display malfunction is set check that the outside ambient temperature sensor is connected. If the sensor is connected, check the integrity of circuits 61 and 636 from sensor to the Instrument Panel Cluster or diagnose B0158 per published Service Information.
090089002P
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
010089010M
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
17NA346
Service Bulletin/Repair Instructions
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
17NA170
Service Bulletin/Repair Instructions
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
100089005H
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on required operating procedures.
060089026O
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
PIC5466B
Service Bulletin/Repair Instructions
This PI informs dealer that if the Sunroof glass is out of time, sunroof glass motor lost synchronization to refer to the data in GDS2 to verify the glass is in the correct position and if not to perform the Sunroof Motor/Actuator Initialization/Teach Process following Document ID: 3752319.
PIC5650F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5214D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080089014C
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5540B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
Service Bulletin/Repair Instructions
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
PIP4925B
Service Bulletin/Repair Instructions
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIC4996A
Service Bulletin/Repair Instructions
This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern. The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace the sensor and then perform the sweep test again. If the test passes the technician is instructed to reinstall the fuel module in the tank and if the test fails with the new sensor the technician is advised to replace the fuel module.
PIC5822F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found. A thumb grade sealer will need to be placed in the void to prevent the water leak into the cabin.
PIT5353C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5191C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PI1190B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to replace the sunroof sunshade if it binds or doesn't retract properly.
PIP5601
Service Bulletin/Repair Instructions
This Preliminary information communicates
PIT4945G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIT5099D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5596
Service Bulletin/Repair Instructions
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP4902K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP3423P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5095F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP5163D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5611G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIP5257B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
PIC5260B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP4495F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
PIC5953D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5399A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIP5569
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
PIP5338B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIC5692D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a brake pedal may not raise or seem stuck down after a normal braking event. Technician will need to replace the brake pedal arm.
1208132001E
Service Bulletin/Repair Instructions
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
18NA125
Service Bulletin/Repair Instructions
This informational bulletin provides information for engine oil life monitor operation calculation.
PI0754C
Service Bulletin/Repair Instructions
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
080730035C
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PI0281G
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIC5611F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
130089010B
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
060089031E
Service Bulletin/Repair Instructions
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
000089027J
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
PIP4112S
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
110089002C
Service Bulletin/Repair Instructions
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
030089006P
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
PIC5822E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found. A thumb grade sealer will need to be placed in the void to prevent the water leak into the cabin.
17NA215
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
090604015C
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
PIP5095E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
090604026N
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
110089005L
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIP5180B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
PIP4670E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
060601010D
Service Bulletin/Repair Instructions
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
PIP5385D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. The technician is to inspect the fuel and readings for the High Pressure Fuel Pump. The technician is to drain and clean fuel tank and all lines if contamination is found. The technician is to replace the high pressure fuel pump and the fuel inlet line to the high pressure fuel pump. The dealer is to request the customer complete the fuel survey attached and send to the fuel system engineer at the e-mail address provided. Latest revision added model years to the PI with no other changes. New revision adds model year and removes the customer surveys.
150603001D
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIP5226B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT3271H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5540A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
Service Bulletin/Repair Instructions
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
050851001I
Service Bulletin/Repair Instructions
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
060089026N
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
010310003P
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5540
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
050604022O
Service Bulletin/Repair Instructions
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
PIC5650D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP3535C
Service Bulletin/Repair Instructions
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
PIC5491K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
040089015R
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
16NA075
Service Bulletin/Repair Instructions
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
000310003W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
080730026E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
070089037L
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
130232001E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
PIP4959G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
120089007A
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
150603001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
070089036I
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
010601011J
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
040730013D
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
Service Bulletin/Repair Instructions
This bulletin describes the Dealer special tool loan program process.
PIT5119F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
070604019F
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
PIC3100F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIC5650C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5528
Service Bulletin/Repair Instructions
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
16NA249
Service Bulletin/Repair Instructions
Low Audible Whine Noise has been found to be transmitting from the balance shaft drive chain.
PIC5492F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIC5822D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found. A thumb grade sealer will need to be placed in the void to prevent the water leak into the cabin.
PIP4495E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
070849020M
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide
150089004B
Service Bulletin/Repair Instructions
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Service Bulletin/Repair Instructions
Essential Tools that Include Consumable Parts (U.S. Only)
16-NA-249
Service Bulletin/Repair Instructions
LOW AUDIBLE WHINE NOISE FROM ENGINE
PIT5236K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
17NA307
Service Bulletin/Repair Instructions
This informational bulletin provides information of a possible misfire that may happen from incorrect camshafts being installed in the reman engines.
17NA281
Service Bulletin/Repair Instructions
This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope
030603004V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP4723C
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5074K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP3535B
Service Bulletin/Repair Instructions
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
040601029I
Service Bulletin/Repair Instructions
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
000601012H
Service Bulletin/Repair Instructions
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIT5389E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC6185A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a diagnostic tip for navigation radios that have inaccurate entries at times when using the voice recognition to input the address. When using the Navigation command "Address" or "Destination" this Allows an address to be stated as a one-shot method. When using the Navigation command "Directed Address" this Allows an address to be stated one step at a time. Directed address option may be a better choice for entering that address.
PIT3099Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
070601016D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
13-08-116-001C
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
99-08-51-001D
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PIP3423N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP4959F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
PIP5163C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
17-NA-211
Service Bulletin/Repair Instructions
This informational bulletin provides to the technician, locations to check for possible loose or damaged electrical connections that may set a DTC instead of just replacing a part.
PIT5119E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
PIT5119E (1)
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
PIC5932B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
08-08-44-029H
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
04-00-89-015P
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
17-NA-244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
03-03-10-007J
Service Bulletin/Repair Instructions
This informational bulletin provides information on the temporary tire flat spotting condition.
04-00-89-015L
Service Bulletin/Repair Instructions
This informational bulletin provides warranty policy information on required operating procedures.
10-00-89-005F
Service Bulletin/Repair Instructions
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
PIC5611E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIC5588D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5216F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIP5191B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIT3099P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
00-03-10-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
05-00-89-029D
Service Bulletin/Repair Instructions
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
03-00-89-006N
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
04-00-89-015O
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
11-00-89-005K
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
17-NA-126
Service Bulletin/Repair Instructions
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
16-NA-355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PI0281F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
10-08-110-001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
03-06-03-004U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
99-04-20-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIP4112R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
15-08-44-001I
Service Bulletin/Repair Instructions
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
17-NA-084
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to Complete the Circuit/System Verification steps to correct a condition of Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E.
PI0671A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
17-NA-067
Service Bulletin/Repair Instructions
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
06-08-47-001M
Service Bulletin/Repair Instructions
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
10-00-89-006F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report.
PIT5389C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
07-07-30-010D
Service Bulletin/Repair Instructions
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
PIC4935F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIC5626B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the 12V Battery is discharged with a Service Charging System Message, a Malfunction Indicator Lamp and Red Battery Light on.
PIP4990D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Technician should review the appropriate Service Information diagnostics for DTC U0101. Also gather all other diagnostic trouble codes in the vehicle and which modules they are set in. The transmission connector pins should be checked for damaged terminals or poor terminal fit. Also inspect the under hood fuse block for damaged terminals or poor terminal fit and mis-positioned fuses in fuse block. Inspect the ground for the Transmission Control Module. Technician should refer to Service Information automatic transmission controls schematics to determine the ground identification.
PIP4723B
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5095D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
17-NA-047
Service Bulletin/Repair Instructions
This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message due to dirt and debris.
GCUS-3-848
Service Bulletin/Repair Instructions
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
PIC3278G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5959C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIC5588C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
02-00-89-002Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
01-03-10-003O
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
07-06-04-025L
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
15-00-90-002A
Service Bulletin/Repair Instructions
This informational bulletin provides information on Installing the Correct Replacement Spin-On Oil Filter When Servicing.
PIP5029H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP4902J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5385C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. The technician is to inspect the fuel and readings for the High Pressure Fuel Pump. The technician is to drain and clean fuel tank and all lines if contamination is found. The technician is to replace the high pressure fuel pump and the fuel inlet line to the high pressure fuel pump. The dealer is to request the customer complete the fuel survey attached and send to the fuel system engineer at the e-mail address provided. Latest revision added model years to the PI with no other changes.
PIP5180A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve. Technician will need to review the latest version of PIP5029 and perform a cold compression test if the concern is only a Hard Start Cold.
08-03-10-006F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
03-08-46-004S
Service Bulletin/Repair Instructions
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PI0659F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure to replace the steering column or repair as necessary to correct conditions of Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
PIC5759B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4733K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
99-00-89-019O
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC4541F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
PIT5236J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
07-08-49-020L
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
08-08-44-015H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
99-00-89-019N
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC5492E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
01-03-10-003N
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
05-03-08-002H
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
02-00-89-002P
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
05-00-89-055F
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
PIC6233
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when an incoming Bluetooth call will ring through the vehicle system, but the call can only be answered by using the handset. Technician can update the radio using the latest version of 15-NA-081 if the vehicle is 2014 or newer. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT3099N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIP5163B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
11-00-89-004B
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
06-08-64-001D
Service Bulletin/Repair Instructions
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
01-03-10-003M
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
00-03-10-003V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
PIT5389B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
04-06-04-051E
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
04-06-04-051D
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
040604051D
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIT5236H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
16NA355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PIP4993D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Charging System, Battery Saver message Or Malfunction Indicator Lamp on, and/or charging system inoperative. Technician will use Global Diagnostic System 2 and clear the Diagnostic Trouble Codes in the Hybrid Powertrain Control Module and the Battery Energy Control Module. Then turn the ignition off for a minimum of 2 minutes to allow the high speed local area network and powertrain expansion bus to power down. Start the car and monitor the charging system voltage. If the charging system is still inoperative there may be a logic lock condition. Disconnect the 12V battery and perform a Global Capacitive Discharge and repeat steps again.
PIC5520X
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the eAssist Drive Motor Generator Battery Powerpack are no longer on restriction and does not require a call to General Motors Technical Assistance Center. Dealer can contact Battery Service Center in the United States or the Electronic Service Center in Canada to order the eAssist Drive Motor Generator Battery Section.
030603004S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004T
Service Bulletin/Repair Instructions
Battery Testing and Warranty Replacement Requirements (North America ONLY)
040089015N
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
080730026D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
050604022N
Service Bulletin/Repair Instructions
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
090089002N
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
100844006D
Service Bulletin/Repair Instructions
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
00-03-10-003U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
05-08-44-024E
Service Bulletin/Repair Instructions
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
07-00-89-037J
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
08-08-44-029G
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
09-00-89-008C
Service Bulletin/Repair Instructions
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5282A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.
09-00-89-016E
Service Bulletin/Repair Instructions
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
11-00-89-005J
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
02-08-98-002G
Service Bulletin/Repair Instructions
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
08-08-44-015G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
01-00-89-010L
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
07-08-49-020K
Service Bulletin/Repair Instructions
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
01-03-10-003L
Service Bulletin/Repair Instructions
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
PIC5491J
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIP5029G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
05-00-89-072D
Service Bulletin/Repair Instructions
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
16NA241
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
PIT5074J
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
PI1394A
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
PI0388F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
PIP4786C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
030603004R
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
070898001B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
000601012F
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
110849001S
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
000601026I
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.
00-06-01-026H
Service Bulletin/Repair Instructions
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
16-NA-223
Service Bulletin/Repair Instructions
This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
00-03-10-006M
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.
PIP4548F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN WHAT TO INSPECT IF CODES P0016 AND/OR P0017 ARE SETTING ON A PROPERLY TIMED ENGINE OR A CONDITION OF THE VEHICLE CRANKS BUT WILL NOT START. TECHNICIAN SHOULD INSPECT THE RESPECTIVE INTAKE OR EXHAUST CAMSHAFT RELUCTOR TO SEE IF IT HAS SPUN ON THE CAMSHAFT. THE RELUCTOR CANNOT BE REPOSITIONED SO THE CAMSHAFT MUST BE REPLACED. THE NEW CAMSHAFTS COME WITH THE RELUCTOR ALREADY PRESSED ON IN THE CORRECT POSITION.
PIC4788G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN OF DIAGNOSTIC INSTRUCTIONS TO TAKE WHEN THE KEY WILL NOT FOLD INTO THE FOB OR WILL NOT STAY IN THE FOLDED POSITION. THE TECHNICIAN MAY COMMENT THAT THE KEY IN THE FOB WILL NOT FOLD CLOSE OR STAY LATCHED CLOSED. DAMAGE TO THE FOLDING MECHANISM COULD RESULT FROM STORING THE KEY IN THE DOOR LOCK CYLINDER AND ACCIDENTLY BUMPING OR MAKING CONTACT WITH THE KEY FOB. PLEASE ADVISE ALL DEALER PERSONNEL TO REFRAIN FROM STORING THE KEY IN THE DOOR LOCK EVEN FOR BRIEF PERIODS.
07-03-10-008E
Service Bulletin/Repair Instructions
THIS INFORMATIONAL PROVIDES INFORMATION ON SLIGHT OR MILD TIRE FEATHERING AND RECOMMENDED PRACTICES.
PIC5428G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. THE ELECTRONIC BRAKE CONTROL MODULE MAY HAVE ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES C0035-C0050 WITH SPECIFICALLY SYMPTOM 18, 5A, OR 0F. TECHNICIAN WILL GAIN ACCESS TO THE CORRECT WHEEL BEAR PER THE DIAGNOSTIC TROUBLE CODE THAT IS SET. IF DEBRIS IS FOUND ON THE MAGNETIC ENCODER RING IT WILL NEEDED TO BE CLEANED.
PIP5094A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
10-08-110-001E
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.
PIC5520U
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN EASSIST DRIVE MOTOR GENERATOR BATTERY MODULE PARTS RESTRICTION HAS ENDED. TO ORDER THE EASSIST DRIVE MOTOR GENERATOR BATTERY SECTION DEALER WILL NEED TO CALL THE BATTERY SERVICE CENTER.
04-00-89-015M
Service Bulletin/Repair Instructions
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS.
09-06-04-026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
99-08-51-007G
Service Bulletin/Repair Instructions
This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
PI0592D
Service Bulletin/Repair Instructions
This informational bulletin provides information on service programming system (SPS) errors.
12-08-132-001D
Service Bulletin/Repair Instructions
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
PIP-3140-G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS AFTERMARKET ACCESSORIES INSTALLED ON THE VEHICLE THAT CAN CAUSE THESE ISSUES.
PIC-5822-B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF MILDEW ODOR OR WATER ON FRONT FLOOR ON EITHER SIDE OF THE VEHICLE. TECHNICIAN WILL GAIN ACCESS TO THE FRONT WHEELHOUSE OF THE AFFECTED SIDE. THE FRONT WHEEL HOUSE FLANGE MAY HAVE A VOID IN THE SEALER CAUSING WATER TO LEAK THROUGH AND ACCUMULATE ON THE FLOOR OR WET CARPET WILL BE FOUND. A THUMB GRADE SEALER WILL NEED TO BE PLACED IN THE VOID TO PREVENT THE WATER LEAK INTO THE CABIN.
PIP-5394
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE EASSIST DRIVE MOTOR GENERATOR BATTERY SECTION ARE NO LONGER ON RESTRICTION AND DOES NOT REQUIRE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER CASE NUMBER.
SB-02-07-30-029Z
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.
PIC-5374-D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5374D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIT5485B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PI-0659-E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO INSPECT AND REPLACE THE STEERING COLUMN SEAL TO CORRECT A CUSTOMER CONCERN ON A RUBBER SQUEAK TYPE NOISE WHEN TURNING THE STEERING WHEEL DUE TO THE SEAL FOR THE INTERMEDIATE SHAFT, LOCATED AT THE FRONT OF DASH, RUBBING ON THE ROTATING INTERMEDIATE STEERING SHAFT.
PIP5168E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
PIC4707E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC5088F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SB-10-08-46-001C
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.
SB-15-06-03-001B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
PIC-4935-E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC4935E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIT5389A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
SB-03-06-03-004Q
Service Bulletin/Repair Instructions
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
SB-06-08-47-001L
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
SB-07-06-01-016C
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
SB-16-NA-119
Service Bulletin/Repair Instructions
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
PIP-5385-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON OR REDUCED ENGINE POWER MESSAGE ON THE DIVER INFORMATION CENTER.
PIP5385A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON OR REDUCED ENGINE POWER MESSAGE ON THE DIVER INFORMATION CENTER.
PI-0754-B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
SB-16-NA-117
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
PIT5485A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PI-0281-E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
PIC-5260-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC5260A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
SB-03-07-29-004K
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
SB-16-NA-109
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS.
PIT5236G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
00-03-10-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
PIP4992C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician some vehicles may have a drive motor generator, battery control module and cooling fan may become inoperative due to low system voltage. There may have been a charging system message, battery warning lamp or service hybrid system message displayed and may have Diagnostic Trouble Code P0C32 and or P0A7E. If the voltage level drops to a predetermined level approximately 9 direct current volts use Global Diagnostic System 2 to command the battery pack cooling fan motor on to make sure it operates. If the fan does not operate it will need to be replaced. Technician may need to run the vehicle through several drive cycles to ensure that there is not another root cause for the low voltage condition. Technician will need to reprogram the generator control module.
PI0572C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PI0360F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
PIP5385
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that may have Service Engine Soon lamp or reduced engine power message came on and was cleared after cycling the key. Also technician may find a P228C set as current or history, and a prior history of High Pressure Fuel Pump replacement, and the customer has been using E85 fuel. If the Diagnostic Trouble Code is current follow Service Information instruction for the repair. If the code is set in history and there are no current drivability concerns take a large fuel sample and let it sit for a couple of hours looking for contamination. Verify the fuel pressure using a scan tool the actual and desired fuel pressures are very close to the same. If contamination is found in the tank then completely flush the fuel system and add e-10 fuel. Also remove the high pressure fuel pump inlet line from both ends. Using regulated air down to about 60 pounds per square inch or lower, blow through the inlet side of this pipe / hose. Inspect for restriction in the check valve built into this hose. If restricted then replace the pipe run a tank of premium fuel through the vehicle and reevaluate the concern.
PIC6120A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and the last device used was an Apple product, the Apple products will not autoconnect. The system will connect to one of the other devices instead. This concern is usually noticed after Retained Accessory Power has cancelled and the vehicle has gone to sleep. Advise the customer that they will need to update their Apple device to the latest operating system.
08-00-89-014B
Service Bulletin/Repair Instructions
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
07-00-89-037I
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
16-NA-075
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
PIC5520T
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the drive motor generator battery module is being placed on restriction through the General Motors Technical Assistance Center. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIC6181
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
08-07-30-026C
Service Bulletin/Repair Instructions
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIC6116A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music through Bluetooth uses a lot of the radio's processing resources. If the radio is also dedicating a large amount of resources to other applications such as navigation, booting, or XM Weather the Bluetooth audio may hesitate/skip as the system is being heavily loaded.
PIP5232C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
16-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
03-00-89-006M
Service Bulletin/Repair Instructions
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O
Service Bulletin/Repair Instructions
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
06-00-89-029M
Service Bulletin/Repair Instructions
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
09-00-89-002M
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
04-00-89-015K
Service Bulletin/Repair Instructions
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
PIP4989D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the steps to diagnose and repair a vehicle with a broken, noisy, worn or misaligned Drive Motor Generator belt resulting in a no charge concern. Dealer will follow the instructions to replace the belt if broken and use a laser belt alignment tool to correctly align the new belt. Inspect the drive belt tensioner strut assembly to ensure that it is installed correctly. If the strut is upside down remove and install correctly.
12-03-10-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
PIC5953A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
16-NA-055
Service Bulletin/Repair Instructions
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
PIC5720B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEEDED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE BUZZ OR HUM NOISE IS HEARD IN THE RIGHT FRONT AT TIMES. ALSO MAY HAVE A ANTILOCK BRAKING SYSTEM MALFUNCTION INDICATOR LAMP, SERVICE BRAKE ASSIST MESSAGE OR SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP MAY BE DISPLAYED. THE FOLLOWING DIAGNOSTIC TROUBLE CODE MAY BE SET C027B, C0040 AND P0CBE. THE TECHNICIAN WILL INSPECT FOR THE WIRE HARNESS UNDER THE HOOD TO BE CONTACTING THE CRANK PULLEY, AIR CONDITIONING COMPRESSOR PULLEY OR ACCESSORY DRIVE BELT DUE TO MISROUTING OR NOT SECURED PROPERLY. REPAIR WIRING AS NEEDED OR REPLACE THE HARNESS, CORRECT ROUTING AND PROPERLY SECURE. ONCE WIRING REPAIRS ARE COMPLETE CONFIRM PROPER BRAKE BOOSTER VACUUM PUMP OPERATION.
02-08-42-001I
Service Bulletin/Repair Instructions
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
04-06-01-029H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
PIP4990C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. TECHNICIAN SO CHECK TERMINAL PIN FIT AT TRANSMISSION CONNECTOR, UNDER HOOD FUSE BLOCK. ALSO THE TRANSMISSION CONTROL MODULE GROUND WILL NEED TO BE INSPECTED. TECHNICIAN WILL REVIEW THE APPROPRIATE SERVICE INFORMATION DIAGNOSTICS FOR DTC U0101.
PIP5226A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
08-08-44-015F
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
13-06-01-003H
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the pistons, connecting rods and bearings for vehicles that have the condition of excessive oil consumption
16-NA-033
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the sunroof window motor for vehicles with the condition of sunroof or sunshade inoperatice and DTC U151B
01-08-42-001K
Service Bulletin/Repair Instructions
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
02-08-98-002F
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
PIP5264
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
16-NA-025
Service Bulletin/Repair Instructions
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
PIC5520S
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN EASSIST DRIVE MOTOR GENERATOR BATTERY ARE NO LONGER ON PART RESTRICTION. TO ORDER THE EASSIST DRIVE MOTOR GENERATOR BATTERY SECTION CONTACT THE BATTERY SERVICE CENTER IN THE UNITED STATES OR THE ELECTRONIC SERVICE CENTER IN CANADA.
06-08-50-009I
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
03-08-46-004R
Service Bulletin/Repair Instructions
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
PIP5093B
Service Bulletin/Repair Instructions
Some customers may complain of an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures (Generally 0 F /-17 C or Colder). They may also comment that they heard a single "pop" noise right before the oil leak started. Upon inspection, the technician will find that the oil leak is coming from the rear main oil seal of the engine as shown below. This may be the result of a frozen PCV system and excessive crankcase pressure. If a leaking rear main oil seal is found in warmer climates, this PI does not apply.
PIP5257
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
13-02-32-001D
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
06-06-01-010C
Service Bulletin/Repair Instructions
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
PIC5614A
Service Bulletin/Repair Instructions
Changing Turn-By-Turn Voice Response To Metric Or English Units
PIC5327E
Service Bulletin/Repair Instructions
Service Engine Soon Light On
05-08-51-001H
Service Bulletin/Repair Instructions
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
130232001D
Service Bulletin/Repair Instructions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
PIP5257A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
PIT5353A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP4993C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Charging System, Battery Saver message Or Malfunction Indicator Lamp on, and/or charging system inoperative. Technician will use Global Diagnostic System 2 and clear the Diagnostic Trouble Codes in the Hybrid Powertrain Control Module and the Battery Energy Control Module. Then turn the ignition off for a minimum of 2 minutes to allow the high speed local area network and powertrain expansion bus to power down. Start the car and monitor the charging system voltage. If the charging system is still inoperative there may be a logic lock condition. Disconnect the 12V battery and perform a Global Capacitive Discharge and repeat steps again.
PIC5656E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / Heater-Vent-Air Conditioning display. Technician will need to use a scan tool to check for Diagnostic Trouble Codes in the Instrument Panel Cluster. If Diagnostic Trouble Code B0158 outside air temperature display malfunction is set check that the outside ambient temperature sensor is connected. If the sensor is connected, check the integrity of circuits 61 and 636 from sensor to the Instrument Panel Cluster or diagnose B0158 per published Service Information.
PIT4943D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIP4548E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.
06-00-89-031D
Service Bulletin/Repair Instructions
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
07-08-49-020J
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
15-NA-079
Service Bulletin/Repair Instructions
OnStar Voice Fallback Number Update
PIP5216D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
15-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
PIP5232B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
00-03-10-006L
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
PIT5214B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIC3100E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIP5216C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
15-08-44-001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
15-08-44-001G
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
10-00-89-005E
Service Bulletin/Repair Instructions
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
PIP5216B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
02-07-30-029Y
Service Bulletin/Repair Instructions
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
01-06-01-011I
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
08-08-44-029F
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PI0799A
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
PIP3423M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP4919E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
PIC5953B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
15-NA-030
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
PIC5520R
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the eAssist Drive Motor Generator Battery Powerpack has been place on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5338
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
06-00-89-031C
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
15-06-03-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PIP5095C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
08-08-44-029E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
05-03-07-009H
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
PIP3423L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5191A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIT5119D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
PIT5468
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
PIT5464
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5465
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5325
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
GCUS-9-939
Service Bulletin/Repair Instructions
14582 - Special Coverage. On some 2008 model year (MY) Saturn Outlook; 2008-2009 MY Buick Allure, Chevrolet Equinox, Chevrolet Uplander, Pontiac G8, Pontiac Montana SV6, Pontiac Torrent, and Saturn VUE; 2008-2010 MY Hummer H3 and Pontiac G6; 2008-2011 MY Cadillac CTS, Cadillac SRX, and Chevrolet Impala; 2008, 2011-2012 MY Chevrolet Captiva; 2008-2012 MY Buick Enclave, Buick Lacrosse, Chevrolet Colorado, Chevrolet Malibu, and GMC Canyon; 2009 MY Hummer H3T; 2009-2011 MY Buick Lucerne; 2009-2012 MY Chevrolet Traverse and GMC Acadia; and 2010-2012 MY Buick Regal vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine's power. Dealers are to replace the throttle body assembly and gasket for Bosch equipped vehicles, or to install the throttle position sensor kit for Hitachi equipped vehicles. The Hitachi throttle body assembly only needs to be replaced if the sensor kit does not correct the condition. The repairs will be made at no charge to the customer. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 24, 2015, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims September 2015 Bulletin No.: 14582 with repair orders prior to September 24, 2015, must be submitted to the Service Contract provider.
PIC5520P
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Drive Motor Generator Battery Module and Drive Motor Generator Battery Sections for the 2012 - 2015 Buick Lacrosse, Buick Regal, 2013 - 2014 Chevrolet Malibu ECO and 2014 Chevrolet Impala with eAssist are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-00-89-005
Service Bulletin/Repair Instructions
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
PIC5692C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a brake pedal may not raise or seem stuck down after a normal braking event. Technician will need to replace the brake pedal arm.
PIC6120
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and the last device used was an Apple product, the Apple products will not autoconnect. The system will connect to one of the other devices instead. This concern is usually noticed after Retained Accessory Power has cancelled and the vehicle has gone to sleep. Advise the customer that they will need to update their Apple device to the latest operating system.
PIC6116
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music through Bluetooth uses a lot of the radio's processing resources. If the radio is also dedicating a large amount of resources to other applications such as navigation, booting, or XM Weather the Bluetooth audio may hesitate/skip as the system is being heavily loaded.
10-08-110-001D
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper use of GM floor mats.
00-06-01-026G
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
07-00-89-037H
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
09-09-40-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
PIT5236F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PIC 5692
Service Bulletin/Repair Instructions
GENERAL MOTORS: BRAKE PEDAL DOES NOT RAISE AFTER APPLY BRAKES REMAIN APPLIED OR BRAKE LIGHTS ON UNWANTED. THE CONDITION MAY OCCUR IN HIGH TEMPERATURE AND HUMIDITY CONDITIONS AND MAY NOT BE REPEATABLE. *JS UPDATED 08/28/2012 *JS UPDATED 10/15/14. *PE UPDATED 2/12/16. *PE
09-00-89-002L
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5932A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIT5236E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
99-01-39-004G
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
03-06-03-003E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
PIC4788F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.
03-07-29-004J
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
03-00-89-006L
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
01-08-51-003E
Service Bulletin/Repair Instructions
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
05-06-04-022M
Service Bulletin/Repair Instructions
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
06-00-89-029K
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
PIC5491G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5442
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
03-06-03-004N
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
PIC5520N
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Drive Motor Generator Battery Module and Drive Motor Generator Battery Sections for the 2012 - 2015 Buick Lacrosse, Buick Regal, 2013 - 2014 Chevrolet Malibu ECO and 2014 Chevrolet Impala with eAssist are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC5650B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PI0233E
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2015-2016 model years to repair information to correct a customer concern of inaccurate or slow response of outside air temperature display.
07-06-04-019E
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
02-00-89-002O
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC6107
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
PIT4610E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com.
PIT5214A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
99-00-89-019M
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
15-08-44-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIP5216A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIT5384A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
PIT5236D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
09-00-89-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5611D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIC5322D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle start mode and will not enable the light emitting diode. After a cold soak below 32 degrees Fahrenheit the seat will not get hot in the 10 minutes or less of the remote vehicle start mode. This is due to the fact that the heat element is not in direct contract with the seat surface while the seat is unoccupied and the foam below the heater is full cold insulating air which takes time to heat up. Technician is to communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
05-06-04-035E
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
15-00-89-004A
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
00-06-01-026F
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
15-08-44-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIP4959E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
PIP5209C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to follow this Preliminary Information if there is a diagnostic trouble code P00C6 and or P228C set and normal Service Information diagnostics didn?t lead to a repair. Technician is to recheck the terminals at the Engine Control module for fit and tension as well as the crimp to the wire. The engine control module terminals to inspect are in the X2 connector. Inspect terminal number 3, 18 and 19 for the fuel rail pressure sensor and in the X3 connector terminals 16 and 32 for the high pressure fuel pump. The diagnostic trouble codes could set with as little as a 2 ohm resistance reading on these circuits. If any concerns are found replace the affected terminals and verify the repair.
PIT5076E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PIP4920P
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the part restriction on the Battery Energy controls module has ended the part is now available through parts department and doesn?t require a Technical Assistance Center authorization.
PI1470
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of sunroof or sunshade inoperative, and technician may find DTC U151B set.
PI0091B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
PIC5520M
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Drive Motor Generator Battery Module and Drive Motor Generator Battery Sections for the 2012 - 2015 Buick LaCrosse, Buick Regal, 2013 - 2014 Chevrolet Malibu ECO and 2014 Chevrolet Impala with eAssist are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
02-08-42-001H
Service Bulletin/Repair Instructions
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
15-00-89-004
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PIC6087
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about Apple devices is inoperative or freezing when using the device via USB cable after an IOS8.x.x update. Technician will need to delete the radio from the phone and the phone from the radio. Also close out all apps on the device if it is an iPhone.
PIT5399
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIC4310L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIP5282
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
15-00-90-002
Service Bulletin/Repair Instructions
This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.
05-08-46-009D
Service Bulletin/Repair Instructions
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
PIP4919D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
PIP5146A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a bind or shudder on turns during tight parking lot maneuvers. If technician is working on a 2012 Lacrosse the Electronic Brake Control Module should be updated with the latest calibrations in Service Programming System. If the technician isolates the condition to be coming from the Rear Drive Module, then check the fluid level in the Rear Drive Module per Service Information. If fluid levels are incorrect then diagnose and repair as needed, review latest version of PI0703 if the differential clutch is overfull. If no fluid concerns are found change the differential clutch oil filter and oil. Technician should insure all oil and debris is removed from the differential.
PIC5161E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
12-07-30-001E
Service Bulletin/Repair Instructions
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
13-08-116-001B
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
00-05-22-002O
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with a brake lathe calibration procedure.
PIT5236C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
12-06-01-003B
Service Bulletin/Repair Instructions
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
13-00-89-008A
Service Bulletin/Repair Instructions
This informational bulletin communicates GM wiring repair strategy information.
PI1440
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
PIP4920N
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Battery Energy Control Module and Generator Control and Battery Module will remain on restriction through the General Motors Technical Assistance Center. Dealer will need to call General Motors Technical Assistance Center for further assistance.
04-00-89-015J
Service Bulletin/Repair Instructions
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
09-00-89-016D
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
12-06-01-008B
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
15-00-90-001
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
02-07-30-029X
Service Bulletin/Repair Instructions
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
14882
Service Bulletin/Repair Instructions
14882 - SPECIAL COVERAGE. CERTAIN VEHICLES EQUIPPED WITH A 2.4L ENGINE (LAF, LEA OR LUK) THAT HAVE EXPERIENCED HIGH OIL CONSUMPTION MAY ALSO EXPERIENCE A FROZEN AND/OR PLUGGED PCV (POSITIVE CRANKCASE VENTILATION) SYSTEM DURING COLD WEATHER OPERATION. THIS CONDITION MAY INCREASE CRANKCASE PRESSURE LEADING TO A REAR CRANKSHAFT SEAL OIL LEAK. IF THE OIL LEAK IS IGNORED OR NOT NOTICED, AN ENGINE CLATTER NOISE MAY BE NOTICEABLE AND/OR THE ENGINE PRESSURE WARNING LIGHT MAY ILLUMINATE. IF THIS CONDITION IS NOT CORRECTED, CONTINUED DRIVING WITH ENGINE NOISE AND/OR THE ENGINE OIL PRESSURE LIGHT ILLUMINATED MAY DAMAGE THE ENGINE. DEALERS ARE TO PERFORM A CRANKCASE PRESSURE CHECK, AND IF REQUIRED, REMOVE THE INTAKE MANIFOLD AND CLEAR THE PCV ORIFICE.
12-06-01-009F
Service Bulletin/Repair Instructions
This informational bulletin annouces the availability of high feature V6 timing chain kits and chain guide replacements, for repairing stretched timing chains setting DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019.
15-08-44-001
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-00-89-003
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
05-06-04-060A
Service Bulletin/Repair Instructions
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
PI0950A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of on an automatic transmission fluid leak.
PIT5264C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
13-06-01-003G
Service Bulletin/Repair Instructions
This technical bulletin provides diagnostic and repair information on performing an oil consumption test and/or installing piston and piston ring kit to correct a customer concern for excessive oil consumption.
08-03-10-004B
Service Bulletin/Repair Instructions
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
PIC6060A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank concern with a fob program message displayed. The customer may indicate at times after unlocking the vehicle using the unlock button on the key fob, they enter the vehicle and depress the start button and the vehicle does not respond. If this concern is duplicated the technician should exit and lock the vehicle. Wait 5 minutes, depress the unlock button on either fob 3-5 times within 10 seconds, and then enter the vehicle. Technician will find that the vehicle will not crank and a message may display on the Driver Information Center ?! Remote Learn Pending Please Wait? or ?Ready For Fob Three? there will be no other response from the vehicle. If either message is displayed or the customer has commented on a similar concern, use the key to check the rotation of the driver?s door lock cylinder. If the key rotates further when unlocking then the normal 90 degrees, the vehicle may have been assembled with the incorrect door lock cylinder to latch rod. Technician will replace the incorrect rod.
05-00-89-055E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
PIP4548D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.
15-08-42-001
Service Bulletin/Repair Instructions
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
PI1018A
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
05-03-10-020F
Service Bulletin/Repair Instructions
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
PI1404
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
05-08-51-001G
Service Bulletin/Repair Instructions
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
01-00-89-010K
Service Bulletin/Repair Instructions
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
06-08-47-001K
Service Bulletin/Repair Instructions
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
10-08-45-001E
Service Bulletin/Repair Instructions
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
00-03-10-002I
Service Bulletin/Repair Instructions
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
PIP4993B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Charging System, Battery Saver message Or Malfunction Indicator Lamp on, and/or charging system inoperative. Technician will use Global Diagnostic System 2 and clear the Diagnostic Trouble Codes in the Hybrid Powertrain Control Module and the Battery Energy Control Module. Then turn the ignition off for a minimum of 2 minutes to allow the high speed local area network and powertrain expansion bus to power down. Start the car and monitor the charging system voltage. If the charging system is still inoperative there may be a logic lock condition. Disconnect the 12V battery and perform a Global Capacitive Discharge and repeat steps again.
PIT3271G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
03-06-03-003D
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
11-00-89-004A
Service Bulletin/Repair Instructions
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
PIC3278F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PI0360E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
03-00-91-001G
Service Bulletin/Repair Instructions
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
15-06-03-001
Service Bulletin/Repair Instructions
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PI1385
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
030729004I
Service Bulletin/Repair Instructions
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
PIT5236B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
PI0655A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
PIP5209B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.
PI1381
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure to reprogram the HPCM to correct the customer concern of a no charge, jump start and/or vehicle stalling.
PIC5954B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
PIC5954A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
030848006J
Service Bulletin/Repair Instructions
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
1008110001C
Service Bulletin/Repair Instructions
This information provides the proper way to install the floor mats .
100089005D
Service Bulletin/Repair Instructions
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
PIT5236A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
140601002A
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the crankshaft bearings and rear oil seal to correct the customers concer of an oil leak.
14271
Service Bulletin/Repair Instructions
Power Seat Height Adjuster Bolt
PIT5074H
Service Bulletin/Repair Instructions
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
04-00-89-015I
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
06-00-89-026M
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
PIC5492C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
05-06-04-022L
Service Bulletin/Repair Instructions
This informational bulletin provides information on top tier fuels and what brands are available.
PIP5029F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
10-08-98-002A
Service Bulletin/Repair Instructions
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
99-04-20-002I
Service Bulletin/Repair Instructions
This informational bulletin explains a normal condition for what and how the drive line can clunk.
PIT5264B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
11-00-89-005H
Service Bulletin/Repair Instructions
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
13-00-89-004J
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
990420002I
Service Bulletin/Repair Instructions
Information on Driveline Clunk Noise
PIC-5520
Service Bulletin/Repair Instructions
BUICK/CHEVROLET: THE BATTERY MODULE AND EASSIST GENERATOR CONTROL FOR BAS+(HYBRID) EXCHANGE PROCESS IS BEING PLACED ON RESTRICTIONS. *PE UPDATED 5/8/2013 *JS UPDATED ON 6/26/2013. *KB UPDATED ON 7/8/2013. *KB
PIC5520L
Service Bulletin/Repair Instructions
eAssist Generator Control And Battery Module Exchange Process And Order Instructions.
PIT5099A
Service Bulletin/Repair Instructions
A/C Blows Warm Or Poor Performance.
14-00-89-003A
Service Bulletin/Repair Instructions
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
07-06-04-025K
Service Bulletin/Repair Instructions
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
06-08-43-003E
Service Bulletin/Repair Instructions
This informational bulletin explains how to care for wiper blades.
PIP5232A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
07-08-49-020I
Service Bulletin/Repair Instructions
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
PIT5264A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
04-00-89-015H
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
PI1098A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
PIC6036
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
PIP5232
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIP3333C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent engine misfire and a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0300, P0301, and/or P0304. Technician will need to follow published Service Information diagnostics first. If the Service Information diagnostics do not isolate a cause for this concern, inspect the inside of the fuel rail and/or fuel tank for fuel contamination. f fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information. Dealer will need to advise the customer to only use fuel from high quality high volume Top Tier fuel stations.
04-06-04-047M
Service Bulletin/Repair Instructions
This informational bulletin states that it no longer valid and refers to a new bulletin.
08-08-44-015E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
PIP5226
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10-08-110-001B
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to use floor mats.
05-06-04-022K
Service Bulletin/Repair Instructions
This informational bulletin provides information on top tier fuels and what brands are available.
10-08-44-006C
Service Bulletin/Repair Instructions
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
PI1190A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to replace the sunroof sunshade if it binds or doesn?t retract properly.
07-00-89-036G
Service Bulletin/Repair Instructions
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
PIP5096C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.
02-00-89-002N
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technicians and how to submit a field product report.
10-00-89-006E
Service Bulletin/Repair Instructions
This information bulletin provides the dealers on how to submit a product information report.
PIP-5096
Service Bulletin/Repair Instructions
CADILLAC/BUICK/CHEVROLET/GMC: DUE TO CAM ACTUATOR CODES SET - DTC P0011, DTC P0014, DTC 20024, DTC P0021 AND NO OTHER DRIVABILITY ISSUES, THE ENGINE EUN STICKER SHOULD BE INSPECTED, BEFORE REPLACING ACTUATOR. *PE
03-06-03-004M
Service Bulletin/Repair Instructions
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
09-00-89-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
PI1296
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional diagnoses for engine misfires, popping noise after cylinder head or fuel rail repair.
00-03-10-006K
Service Bulletin/Repair Instructions
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
13-02-32-001B
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
PIC5668A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that it is difficult to turn the key to the lock/off position if the key is rotated slowly. Technician will need to verify that fuse F22DA is not open.
PIP5209A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.
PIP5216
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PI1294
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to check the EPS power and ground and reprogram the p/s module to correct the customers concern of the Intermittent Service Power Steering message on.
PIT3099M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PI1290
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
13-02-32-001C
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
PIC5317B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a tapping heard inside the vehicle. Technician should inspect for insulators being securely in place behind front wheel liners and reposition as necessary and or replace push pins as necessary.
PI-1294
Service Bulletin/Repair Instructions
BUICK/CADILLAC/CHEVROLET: AFTER A COLD START, MESSAGE IS DISPLAYED REGARDING INTERMITTENT SERVICE POWER STEERING AND NEED TO BE CHECKED. MODEL 2012-14 LACROSSE, 2014 REGAL, XTS, IMPALA. *PE
PIP-5216
Service Bulletin/Repair Instructions
BUICK/CADILLAC/CHEVROLET/SATURN/PONTIAC/ GMC: VEHICLE EXPERIENCE LOWER END SQUEAK OR SQUEAL, KNOCKING NOISE OR SEIZED ENGINE POSSIBLY THE MAIN BEARING OR ROD HAD FAILED. *PE
SB-13-02-32-001
Service Bulletin/Repair Instructions
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. *PE
PIC5959B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
99-01-39-004F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIC4310J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC5759A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
00-06-01-012E
Service Bulletin/Repair Instructions
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
12-03-10-001B
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
RecallsA
Service Bulletin/Repair Instructions
Vehicle Recalls
PIC5692B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a brake pedal may not raise or seem stuck down after a normal braking event. Technician will need to replace the brake pedal arm.
PIP5163A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
00-00-89-027H
Service Bulletin/Repair Instructions
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
02-00-89-002M
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technicians and how to submit a field product report.
PI0938A
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
10-00-89-006D
Service Bulletin/Repair Instructions
This information bulletin provides the dealers on how to submit a product information report.
07-06-04-025J
Service Bulletin/Repair Instructions
This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
10-08-46-001B
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
PIP4902H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
14-00-89-003
Service Bulletin/Repair Instructions
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
PIC5869A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that the compact disc player is unable to pause a song. These vehicles were not built with a pause button. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIV5869A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Recalls
Service Bulletin/Repair Instructions
Vehicle Recalls
PIP5209
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.
050308002F
Service Bulletin/Repair Instructions
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
PIP4112P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PI1266
Service Bulletin/Repair Instructions
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
PI0373B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
PIC5088E
Service Bulletin/Repair Instructions
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
PIC5588B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
05-00-89-029C
Service Bulletin/Repair Instructions
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
12-00-89-002B
Service Bulletin/Repair Instructions
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIP5096B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.
03-00-89-006K
Service Bulletin/Repair Instructions
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
PIP4653E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set in the Transmission Control Module reprogram the Transmission Control Module.
PIE0279A
Service Bulletin/Repair Instructions
Engineering Information.
09-03-10-013B
Service Bulletin/Repair Instructions
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.
02-07-30-029W
Service Bulletin/Repair Instructions
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
12-07-30-001D
Service Bulletin/Repair Instructions
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
03-06-03-004L
Service Bulletin/Repair Instructions
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
PIC5687D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
00-03-10-006J
Service Bulletin/Repair Instructions
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
03-03-10-007I
Service Bulletin/Repair Instructions
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
13-06-01-003F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to test for oil consumption and install new pistons and rings if no signs of consumption or oil leaks have been validated.
12-08-132-001B
Service Bulletin/Repair Instructions
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
13-00-89-004I
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
06-00-89-029J
Service Bulletin/Repair Instructions
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
PIP5195A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that jerks or bumps on a de-acceleration coast down at about 40 to 30 miles per hour. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PI1235
Service Bulletin/Repair Instructions
This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to use
PIP5195
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that jerks or bumps on a de-acceleration coast down at about 40 to 30 miles per hour. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PI1233
Service Bulletin/Repair Instructions
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
PIP5096A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.
05-06-04-035D
Service Bulletin/Repair Instructions
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
02-07-30-029V
Service Bulletin/Repair Instructions
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
PIP5062C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations.
130089004I
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
130601003F
Service Bulletin/Repair Instructions
Excessive Oil Consumption
PI-1228
Service Bulletin/Repair Instructions
CHEVROLET/BUICK: SOME VEHICLES MAY EXPERIENCE MALFUNCTION INDICATOR LAMP (MIL) ON, OR SERVICE CHARGING SYSTEM MESSAGE DISPLAYED, OR CHARGING SYSTEM LIGHT ON. MODEL 2012-2014 LACROSSE, REGAL, MALIBU, IMPALA. *PE
PI-1235
Service Bulletin/Repair Instructions
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE
PI1228
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC-5428
Service Bulletin/Repair Instructions
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. *PE UPDATED 05/08/2013 *JS UPDATED ON 7/9/2013. *KB UPDATED 7/28/14. *PE
PIC5428F
Service Bulletin/Repair Instructions
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
PI0924B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to install a new relay to control the trunk opening up when the button has been accidently pressed.
09-00-89-002I
Service Bulletin/Repair Instructions
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
PIP4919C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
01-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
02-08-42-001G
Service Bulletin/Repair Instructions
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
09-00-89-029L
Service Bulletin/Repair Instructions
This informational bulletin explains how to cut a new key or how to get a precut key from GM.
PIP5191
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIC5491F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT3099L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
14-06-130-001
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to disable high voltage safely.
13-00-89-004H
Service Bulletin/Repair Instructions
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
12-06-01-009E
Service Bulletin/Repair Instructions
This informational bulletin advises the technician of new timing chains and guides and part numbers.
12-06-01-009-D
Service Bulletin/Repair Instructions
GM: SOME VEHICLES REQUIRE REPLACEMENTS FOR HIGH FEATURE V6 TIMING CHAIN KITS AND GUIDE REPLACEMENTS. ALSO INCLUDED CHEVROLET CAPTIVA. MODEL YEARS 2007-2013. *JS UPDATED 7/18/14. *PE
120601009E
Service Bulletin/Repair Instructions
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
130601003E
Service Bulletin/Repair Instructions
Excessive Oil Consumption
1406130001
Service Bulletin/Repair Instructions
High Voltage Safety ? High Voltage Disabling
PI0659D
Service Bulletin/Repair Instructions
Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel
PIC5520K
Service Bulletin/Repair Instructions
eAssist Generator Control And Battery Module Exchange Process And Order Instructions.
PIP-3423-K
Service Bulletin/Repair Instructions
GM: SOME DTC CODES MAY BE SET, P0016, P0017, P0018, P0019, P0008, OR P0009. 3.6 LY7 WITH CAM ACTUATOR DTC.THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. ALSO INCLUDED BUICK ALLURE MODEL YEAR 2005. *JS
03-06-03-004K
Service Bulletin/Repair Instructions
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
PIP3423K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
13-06-01-003E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to test for oil consumption and install new pistons and rings if no signs of consumption or oil leaks have been validated.
PIC5973
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that were built with a dampener on the rear toe adjust link. Technician can remove the dampener, engineering has determined that this dampener does not make a noticeable impact on noise, vibration, or harshness.
13-00-89-004G
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIP4920M
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Battery Energy Control Module parts 20969054 and 22987539, Generator Control and Battery Module 23102218 and 23102217, and the Generator Battery Sections 1 And 2 part number 20813602 will remain on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC5374C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
PIC5959A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIT5264
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIC4801F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5669B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP-4920K
Service Bulletin/Repair Instructions
GENERAL MOTORS: TAC PART RESTRICTION FOR THE BAS+ (HYBRID) EASSIST. *KB UPDATED 05/16/2014 *JS
PIT4864F
Service Bulletin/Repair Instructions
Information On Requests To Add OnStar Bluetooth Option.
PI0924A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to install a new relay to control the trunk opening up when the button has been accidently pressed.
PIC3011H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIC5491E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
12-07-30-001C
Service Bulletin/Repair Instructions
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
PI0659C
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to repair or replace the steering column seal to correct the customers concern of a groan, squeak or rubbing noise when turning the steering wheel.
PIP5184
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatter marks, have parts department send the cam back as (MR code7) new defective.
PIT5119C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
09-03-10-016B
Service Bulletin/Repair Instructions
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
10-08-64-002C
Service Bulletin/Repair Instructions
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
12-03-10-001A
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
12-03-10-002A
Service Bulletin/Repair Instructions
This informational bulletin provides the technician the proper way to install and torque the wheel.
PI0737A
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on how to set the rear electric child locks.
05-03-10-020E
Service Bulletin/Repair Instructions
This informational bulletin explains the use of Nitrogen in GM tires.
07-03-10-008D
Service Bulletin/Repair Instructions
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
08-03-10-006E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
PI0388D
Service Bulletin/Repair Instructions
This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.
PIP4920L
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Battery Energy Control Module parts 20969054 and 22987539, Generator Control and Battery Module 23102218 and 23102217, and the Generator Battery Sections 1 And 2 part number 20813602 will remain on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
13-00-89-004F
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIP4990A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Technician should review the appropriate Service Information diagnostics for DTC U0101. Also gather all other diagnostic trouble codes in the vehicle and which modules they are set in. The transmission connector pins should be checked for damaged terminals or poor terminal fit. Also inspect the under hood fuse block for damaged terminals or poor terminal fit and mis-positioned fuses in fuse block. Inspect the ground for the Transmission Control Module. Technician should refer to Service Information automatic transmission controls schematics to determine the ground identification.
PIT4943C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIT4945F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
02-08-98-002E
Service Bulletin/Repair Instructions
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
05-08-48-001D
Service Bulletin/Repair Instructions
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
99-01-39-004E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIT5076D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PIP5180
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
PIC5954
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIC5453A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
130089004F
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
99-08-51-007F
Service Bulletin/Repair Instructions
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
PIC5161D
Service Bulletin/Repair Instructions
Key Off Radio Operation.
PIC5398C
Service Bulletin/Repair Instructions
Mist From Instrument Panel Vents, Moisture On Windshield Or Water On Floor
PIE0279
Service Bulletin/Repair Instructions
Engineering Information.
04-00-89-053F
Service Bulletin/Repair Instructions
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
PIC5959
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIP5093A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. The technician may find the oil leak is coming from the rear main seal. Technician will need to check for proper thermostat operation by following thermostat Diagnosis as outlined in Service Information and replace the thermostat as necessary. Also the technician will remove the cam cover, inspect the positive crankcase ventilation baffle inside, and replace the cam cover if obvious sludge build up is present. Any debris in the positive crankcase ventilation pipes, hoses, the positive crankcase ventilation nipple on the cam cover, and the throttle body should be cleaned out. Technician should inspect the related positive crankcase ventilation hoses/connections for potential damage and replace if necessary. Run the engine at operating temperature for 15 minutes at idle. Then turn the engine off, and drain the engine oil for at least 15 minutes to remove all oil and condensation or water from the crankcase. Follow Service Information repair procedures to repair any oil leaks that were induced as a result of the frozen positive crankcase ventilation system and excessive crankcase pressure. Technician should insure the Engine Control Module calibrations have been installed to adjust the engine oil life monitor to a maximum of 7,500 miles (12,070 KM) as well.
11-00-89-002B
Service Bulletin/Repair Instructions
This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
PIP4670D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP4919B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
PIC5953
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIC5137P
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Electronic Brake Control Module and the Brake Pressure Modulator Valve parts restriction has ended. Dealer can now order the parts directly through your Parts Department without General Motors Technical Assistance Center authorization.
PIP4924D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to inspect the fuel injector wiring harness for rub through or internal wire opens. If this concern is found repair or replace the injector harness as needed.
07-06-04-025I
Service Bulletin/Repair Instructions
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
PIP4112N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP3140F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIP4384H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
PIP4964C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
08-08-44-029D
Service Bulletin/Repair Instructions
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
04-00-89-015G
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
PIP4919A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
04-00-89-015F
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
07-00-89-037G
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
PI0281D
Service Bulletin/Repair Instructions
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PIC5598J
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the part restriction on the electric power steering module for NJ1 part numbers has ended. Dealer can order parts directly through your parts department.
10-00-89-006C
Service Bulletin/Repair Instructions
This informational bulletin provides directions on submitting different PIRs
PI0324F
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to aid in diagnosing a possible faulty front transmission oil pump.
PIP5090D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician should replace the right hand axle shaft retaining ring. Technician will need to inspect the splines on the half shaft for damage. Technician should also inspect the splined end of the Power Transfer Unit for excessive wear.
08-08-44-015D
Service Bulletin/Repair Instructions
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
13-00-89-004E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
PI0754A
Service Bulletin/Repair Instructions
This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
05-00-89-072C
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
PI-0324-C
Service Bulletin/Repair Instructions
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. *PE UPDATED 1/29/2014 *JS
PIC-5720
Service Bulletin/Repair Instructions
BUICK/CHEVROLET: WHILE DRIVING ON A STRAIGHT ROAD OR MAKING EITHER A LEFT OR RIGHT TURN, THERE WOULD HUMMING OR BUZZING NOISE COMING FROM RIGHT FRONT BRAKE ASSIST. MODELS 20132-13 BUICK LACROSS/REGAL EASSIST; CHEVROLET MAILBU ECO EASSIST. *PE UPDATED 1/8/14. *PE
PIC5520J
Service Bulletin/Repair Instructions
eAssist Generator Control And Battery Module Exchange Process And Order Instructions.
PIC5720A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP-5090-D
Service Bulletin/Repair Instructions
GM: SOME VEHICLES MAY EXPERIENCE A VIBRATION OR SHUDDER UPON ACCELERATION FROM A STOP. THE RIGHT FRONT AXLE SHAFT MAY NOT B FULLY SEATED INTO THE PTU. *JS
12-06-01-003A
Service Bulletin/Repair Instructions
Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant.
PI0592C
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
PIT5063D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Trouble Code C0569 Sym 3A setting after a new steering gear assembly was installed. If Diagnostic Trouble Code C0710 Sym 71 is set it must be addressed firth before performing a steering gear "set-up" in Service Programming System. Steering Angle Sensor module Diagnostic Trouble Code C056D Sym 00 and it must be address first. Technician should be advised that Diagnostic Trouble Codes DTC C056E Sym 42 or C0569 Sym 3A will set when a steering gear assembly was replaced without Service Programming System programming.
13-00-89-004D
Service Bulletin/Repair Instructions
This informational bulletin provides an update for 13-00-89-004C to include updated information.
PIC5611B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
00-06-01-026E
Service Bulletin/Repair Instructions
This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
PIP5029E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
PI0018B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
04-06-04-047L
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
05-06-04-022J
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
PI1098
Service Bulletin/Repair Instructions
This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
09-06-04-015B
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
10-08-110-001A
Service Bulletin/Repair Instructions
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
130089004D
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
PI-0018-B
Service Bulletin/Repair Instructions
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
PIC5852A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when attempting to start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start with the key FOB is placed in the pocket. Technician will need to replace the Key FOB with the Key FOB with Passive Entry Passive Start.
PIC5932
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIP5163
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5862
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
PIP4959D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
PIC5491D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIC5492B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIP5095B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIT5236
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
130089004C
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
130089010
Service Bulletin/Repair Instructions
PAC Courtesy Transportation Assistance Program
PI0659B
Service Bulletin/Repair Instructions
Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
PIC-5862
Service Bulletin/Repair Instructions
GM: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE BRAKE LIGHTS REMAIN WHEN THE VEHICLE IS OFF AND PARKED. THE BATTERY MAY ALSO GO DEAD. MAKE/MODELS ALSO INCLUDED: BUICK ENCORE/LACROSSE/REGAL MODEL YEAR 2014, CADILLAC SRX/XTS MODEL YEAR 2014, CHEVROLET EQUINOX/SILVERADO 1500/TRAX MODEL YEAR 2014, AND GMC SIERRA/TERRAIN MODEL YEAR 2014. *JS
PIT3237G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
PIC5491C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIT3099K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
130601003C
Service Bulletin/Repair Instructions
Excessive Oil Consumption ? Perform Oil Consumption Test and/or Install Piston and Piston Ring Kit
130601003D
Service Bulletin/Repair Instructions
Excessive Oil Consumption
990940005G
Service Bulletin/Repair Instructions
Seat Belt Extender Availability
PIP-4957-B
Service Bulletin/Repair Instructions
GM: ON SOME VEHICLES A HOOT, GURGLE, HOWL, OR SWOOSH NOISE MAY BE HEARD COMING FROM THE ENGINE ARE. REPLACE THE THERMOSTAT HOUSING WITH THE CORRECT PART NUMBER. ALSO INCLUDE MAKE/MODEL BUICK LACROSSE MODEL YEAR 2014. *JS
PIP4957B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-07-02-32-002N
Service Bulletin/Repair Instructions
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/ SATURN: THERE IS FLUID LEAKING FROM POWER STEERING SYSTEM, ALONG A FLUID LEAK IN FRONT OF VEHICLE UNDERNEATH AND SHOULD BE INSPECTED, CLEANED AND IDENTIFIED BEFORE REPAIRING OR REPLACING. MODEL 2010-14 LACROSSE, 2011-14 REGAL, 2007-14 ESCALADE, SUBURBAN, TAHOE, YUKON, YUKON XL, YUKON DENALI, YUKON DENALI XL, 2013-14 XTS, 2005-14 MALIBU, 2007-13 AVALANCHE, SILVERADO, SIERRA, 2006-10 G6, 2007-09 AURA. *PE
SB-10-06-01-003C
Service Bulletin/Repair Instructions
CADILLAC/BUICK/SATURN/PONTIAC/CHEVROLET/ GMC: DUE TO AN ABNORMAL ENGINE NOISE OR INTERNAL BY AN OIL FILTER MISAPPLICATION, FILTER DEBRIS MAY BE TRANSFERRED THROUGHOUT ENGINE AND MAY RESULT IN ENGINE DAMAGE. MODEL 2004-06 RENDEZVOUS, 2005-14 LACROSSE, 2008-14 ENCLAVE, MALIBU, EQUINOX, 2010-14 SRX, TERRAIN, 2013-14 ATS, XTS, 2009-14 TRAVERSE, 2014 IMPALA, 2007-14 ACADIA, 2007-09 G6, AURA, 2008-09 TORRENT, VUE, 2007-10 OUTLOOK. *PE
03-08-46-004N
Service Bulletin/Repair Instructions
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).
06-00-89-026L
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
PIC5822A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found. A thumb grade sealer will need to be placed in the void to prevent the water leak into the cabin.
PIC5870A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with radio speakers have poor audio quality, buzz, pop, static type noise or no audio. Technician should inspect the trunk mounted radio amplifier for any signs of moisture. Technician will need to Replace the amplifier if water is present and replace any terminals that have corrosion. Also water test the trunk, sunroof, back glass and roof areas. Technician will need to fix any water leaks and clean out all drain tubes.
PIC5904
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
06-06-01-010B
Service Bulletin/Repair Instructions
This informational bulletin provides information on close-coupled converter and engine replacement.
PIP5029D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
99-09-40-005G
Service Bulletin/Repair Instructions
This informational bulletin provides information on availability for the seat belt extender.
SB-13136-C
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-13142-B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-13136-B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
00-03-10-003R
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
PIP4112M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
120601009D
Service Bulletin/Repair Instructions
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
13136A
Service Bulletin/Repair Instructions
PSR-Loss of Battery Charge - Inspect Generator Control Module
13136B
Service Bulletin/Repair Instructions
PSR-Loss of Battery Charge - Inspect Generator Control Module
13136C
Service Bulletin/Repair Instructions
PSR-Loss of Battery Charge - Inspect Generator Control Module
13142A
Service Bulletin/Repair Instructions
PSR-Loss of Battery Charge - Inspect Generator Control Module -Equipped with eAssist
13142B
Service Bulletin/Repair Instructions
PSR-Replace Generator Control Module - Equipped with eAssist
PI0561A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for replacing the right and left axle shaft seals to eliminate a squeak or chirp noise due to the lack of lubrication.
PIC-5822
Service Bulletin/Repair Instructions
CHEVROELT: WATER ON THE FLOOR OR CARPET. THIS COULD BE CAUSED BY THE FRONT WHEEL HOUSE FLANGE HAVING A VOID IN THE SEALER. THIS CAN BE CORRECTED BY SEALING THE VOID. ALSO INCLUDED BUICK LACROSSE, BUICK REGAL, CADILLAC XTS, AND CHEVROLET MALIBU MODEL YEAR 2014. *KB UPDATED 09/20/2013 *JS
PIP4112L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP5146
Service Bulletin/Repair Instructions
Chatter Or Bind Feel On Turns.
PIT5063C
Service Bulletin/Repair Instructions
Service Steering Message or Service Stability Message.
SB-13136-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-13142-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
12-06-01-009D
Service Bulletin/Repair Instructions
This informational bulletin provides information for installing the camshaft timing chain kit for the high feature V6 timing chain kits.
PI0233D
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on inaccurate or slow response of outside air temperature display.
13-06-01-003B
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for oil consumption test and set up including piston, connecting rod and bearing due to excessive oil consumption and/or need to add oil between oil changes.
03-06-03-004I
Service Bulletin/Repair Instructions
This informational bulletin provides information for warranty codes that are generated by EL-50313 midtronics GR8 battery tester/charger.
02-07-30-029U
Service Bulletin/Repair Instructions
This informational bulletin provides information for the PQC assembly replacement process.
PI1018
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on poor or no transmitter range when using the remote keyless entry (RKE) and/or remote vehicle start (RVS).
10-00-89-010C
Service Bulletin/Repair Instructions
This informational bulletin provides information on key codes security rules and information on GM key code look up application.
13-00-89-008
Service Bulletin/Repair Instructions
This informational bulletin provides information for GM wiring repair.
PIC5861
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0442 set. Technician will need to inspect the evaporative pipe has damage and replace if needed.
10-00-89-009B
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security and information on GM key code look up applications.
130089008
Service Bulletin/Repair Instructions
GM Wiring Repair Strategy Information
130090001
Service Bulletin/Repair Instructions
Information for Engine Oils Used in 2014 Model Year Vehicles
130232001B
Service Bulletin/Repair Instructions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
130601003A
Service Bulletin/Repair Instructions
Excessive Oil Consumption ? Perform Oil Consumption Test and/or Install Piston and Piston Ring Kit
130601003B
Service Bulletin/Repair Instructions
Excessive Oil Consumption ? Perform Oil Consumption Test and/or Install Piston and Piston Ring Kit
PIC5257C
Service Bulletin/Repair Instructions
Service Stability Message With Code U0710
PIC5398B
Service Bulletin/Repair Instructions
Mist From Instrument Panel Vents, Moisture On Windshield Or Water On Floor.
PIC5883
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0261
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
09-00-89-029K
Service Bulletin/Repair Instructions
This technical bulletin provides a revision for 09-00-89-029J to add the 2014 model year and to add the Impala, Spark, Spark EV, Silverado and Sierra.
13-06-01-003
Service Bulletin/Repair Instructions
This technical bulletin provides a replacement for PIP5025F to advise engine replacement is no longer necessary if "zebra stripes" are present and to outline a related repair procedure.
04-00-89-015E
Service Bulletin/Repair Instructions
This technical bulletin provides a revision for 04-00-89-015D to update content and incorporate the U.S. version of Bulletin 12-00-89-003.
03-00-89-006J
Service Bulletin/Repair Instructions
This technical bulletin provides a revision for 03-00-89-0061I to add the 2014 model year and Transport Mode heading.
05-09-40-002G
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.
PIC5670A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that after several hours of dingy towing the vehicle's battery goes completely dead. Dealer should advise the customer that if they use key to start the vehicle to pull Fuse #22 while towing. Dealer should advise the customer that have Push-To-Start to disconnect the negative battery cable.
07-08-49-020H
Service Bulletin/Repair Instructions
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
12-02-32-002A
Service Bulletin/Repair Instructions
This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
13-02-32-001A
Service Bulletin/Repair Instructions
This technical bulletin provides a revision for 13-02-32-001 to update the models information.
130232001A
Service Bulletin/Repair Instructions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
PIC5870
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
00-05-22-002N
Service Bulletin/Repair Instructions
This informational bulletin provides information for Disc Brake Warranty Service and Procedures.
PI0011C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update Warranty Information.
PIC5869
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that the compact disc player is unable to pause a song. These vehicles were not built with a pause button. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
13-00-89-006
Service Bulletin/Repair Instructions
This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage Effective with 2010 Model Year.
PI0086E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information onUnexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry® Phone - Bluetooth® Issues Concern.
PI0574A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision for PI0574A to include the 2013-2014 model year vehicles, update the covered models and the Recommendation/Instructions section.
PIP4920K
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Battery Energy Control Module, Auxiliary Transmission Fluid Pump, Starter Generator, Generator Battery Control Wiring Junction Block, Generator Battery Disconnect Relay, Battery Energy Control Module, Battery Disconnect Switch Wiring Harness, Battery Disconnect Switch Wiring Harness, Generator Battery, and Generator Control and Battery Module will be placed on a parts restriction through General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
08-06-01-006D
Service Bulletin/Repair Instructions
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
11-00-89-005E
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
13-02-32-001
Service Bulletin/Repair Instructions
This informational bulletin provides information for Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
PIT5214
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
SB-0000166497-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-0000166498-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
02-08-98-002D
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information.
11-00-90-001B
Service Bulletin/Repair Instructions
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
PI0978
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Chevrolet Cruze Clean Turbo Diesel New Model Features and Service Guide.
09-00-89-008A
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.
PI0592B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.
07-03-10-015C
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information.
05-08-48-001C
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
05-03-07-009F
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor Operations.
13-00-89-004B
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
06-00-89-026K
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor operations.
10-00-89-016A
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 10-00-89-016 to include the 2012-2014 model years and update the Labor Operation graphic.
09-03-16-002B
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time Code and update the tool reference information.
09-07-30-018D
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor Operation.
PI0785B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision of PI0785A to add the 2014 model year, include Encore model and update the Parts and Warranty Information.
PIP4902G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PI0604C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision to update the model information and information under Oil Pump Assembly.
10-00-89-005C
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
11-00-89-007C
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation List.
PI0388C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved Instructions and Warranty Information.
07-00-89-037F
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission.
09-00-89-016C
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.
SB-0000165266-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
03-08-48-006I
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.
PIT4720C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
03-06-03-004H
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.
090730018D
Service Bulletin/Repair Instructions
Change in Automatic Transmission Add Condition Documentation and Claim Submission
130089004B
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
130232001
Service Bulletin/Repair Instructions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
13136
Service Bulletin/Repair Instructions
PSR-Loss of Battery Charge - Inspect Generator Control Module
13142
Service Bulletin/Repair Instructions
PSR-Loss of Battery Charge - Inspect Generator Control Module
PI-0388-C
Service Bulletin/Repair Instructions
GENERAL MOTORS: SEAT BELT COULD BECOME TWISTED WITH THE LATCH PLATE. *KB
PI-0979
Service Bulletin/Repair Instructions
GENERAL MOTORS: EVAP LEAK IN THE SMALL CANISTER VENT SOLENOID (CVS) VALVE NOT SEALING UNDER VACUUM. THE LEAK MAY BE INTERMITTENT AND PRESENT IN COLDER AMBIENT CONDITIONS. *KB
PIC5282A
Service Bulletin/Repair Instructions
Outside Door Handle Chrome Strip Is Loose.
PIC5322C
Service Bulletin/Repair Instructions
Heated Seat Operation After Performing A Remote Vehicle.
PIC5428E
Service Bulletin/Repair Instructions
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
PIC5520H
Service Bulletin/Repair Instructions
eAssist Generator Control And Battery Module Exchange Process And Order Instructions.
PIT5030E
Service Bulletin/Repair Instructions
Intermittent No Crank When Ignition Key Is Turned To The Crank.
PIT5074G
Service Bulletin/Repair Instructions
Terminal Test Probe And Replacement Terminal.
13-00-89-005
Service Bulletin/Repair Instructions
This technical bulletin provides Warranty Administration - New Labor Codes information.
PIC5852
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when attempting to start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start with the key FOB is placed in the pocket. Technician will need to replace the Key FOB with the Key FOB with Passive Entry Passive Start.
PIP5029C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
13-00-89-004A
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 13-00-89-004 to update car issues information for reference information/bulletin PI0746C.
PIC4707D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area.
PIC4788E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.
PIC5626A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the 12V Battery is discharged with a Service Charging System Message, a Malfunction Indicator Lamp and Red Battery Light on. Technician may find Diagnostic Trouble Codes P0A8F and P062F. Technician will need to duplicate the concern. Technician will need to check Make certain that the plastic flashing of the fuse block is not preventing the fuse to fully seat against the bar in the Fuse Block and the nut is fully seated against the fuse, the fuse nut is properly torqued to specification 4.7 newton meter, test for battery voltage on each side of the fuse, test the voltage drop of each fuse, and make sure the Accessory Power Module cable connections and cable crimps at the Starter Generator Control Module / Accessory Power Module output terminal and Underhood Bussed Electrical center. Technician should replace any fuse that show voltage stress.
03-06-03-003C
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 03-06-03-003B to add the 2010-2014 model years, update the Attention statement, change the terms Claim Type B to Claim Type ZPTI, GM Dealer to GM Service Agent, Repair Order to Job Card, Warranty Claim to Warranty Transaction, and to update the Procedure Information for submitting Vehicle Repairs from WINS to Global Warranty Management (GWM).
99-04-20-002H
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
PI0950
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on a concern of transmission fluid leak from torque converter housing area.
PIP4924C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to inspect the fuel injector wiring harness for rub through or internal wire opens. If this concern is found repair or replace the injector harness as needed.
PIP4964B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
PIP5033C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp on or Service Charging System message. Technician may find Diagnostic Trouble Codes P1EAB, P1B33, P1B34, P1B35, P1B36, P1B37, P1B38, and or P1B39. If Service Information diagnostics lead to the replacement of the Battery Energy Control Module, technician should not replace the entire Powerpack or the Battery Energy Control Module. The Battery Energy Control Module should be Service Programming System programmed with the latest software available.
13-00-89-004
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 10-00-89-017Z to include updated information.
PI0924
Service Bulletin/Repair Instructions
This preliminary information bulletin provides recomandations for Intermitent Unwanted Trunk Opening While Vehicle is Parked Concern.
PI0572B
Service Bulletin/Repair Instructions
This preliminary information bulletin is for information on COAX Repair Kit Availability. Revised from PI0572A
130089003
Service Bulletin/Repair Instructions
Vehicle Software Enhancements
130089004
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
130089004A
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
PIC5317A
Service Bulletin/Repair Instructions
Tapping Noise Heard In Vehicle While Driving.
PIC5520G
Service Bulletin/Repair Instructions
eAssist Generator Control And Battery Module Exchange Process And Order Instructions.
PIP-5033-C
Service Bulletin/Repair Instructions
GENERAL MOTORS: EASSIST MESSAGE OR THE BATTERY INDICATOR MESSAGE MAY BE ILLUMINATED. *KB
PIT4913E
Service Bulletin/Repair Instructions
Normal Characteristic - Memory Seat Recall Inoperative From Key Fob.
PIT5119B
Service Bulletin/Repair Instructions
Intermittent Remote Keyless Entry Inoperative.
SB12-08-132-001A
Service Bulletin/Repair Instructions
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AND NO PROBLEM WITH VEHICLE IDENTIFIED. MODELS YEARS 2010-2014 TRUCKS AND PASSENGER. NO MODELS. *PE
13-00-89-003
Service Bulletin/Repair Instructions
This technical bulletin provides information on Vehicle Software Enhancements for 2014 and prior GM Passenger Cars and Light Duty Trucks.
11-00-89-005D
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
12-08-132-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information accessory power outlet and trailer lighting fuse replacement due to electrical systems that can be affected by devices that are plugged in by the customer.
09-00-89-002H
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers to properly maintain vehicle in inventory.
PI0938
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on powertrain and various electronic/electrical control issues.
PIC5491B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
06-00-89-029I
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats carpet, vinyl.
13-08-116-001A
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on aftermarket ALSL or DLC devices causing multiple issues due to suspected tampering.
09-06-04-026G
Service Bulletin/Repair Instructions
This informational bulletin provides information of suspected tampering or vehicle modifications for non-GM (Aftermarket) engine and transmission calibrations for V6 and V8 gasoline engines Using Tech 2® or global diagnostic system 2 (GDS 2)
PIP4989C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the steps to diagnose and repair a vehicle with a broken, noisy, worn or misaligned Drive Motor Generator belt resulting in a no charge concern. Dealer will follow the instructions to replace the belt if broken and use a laser belt alignment tool to correctly align the new belt. Inspect the drive belt tensioner strut assembly to ensure that it is installed correctly. If the strut is upside down remove and install correctly.
10-00-89-017Z
Service Bulletin/Repair Instructions
This informational bulletin provides information on fix it right for first time issues.
12-06-01-009C
Service Bulletin/Repair Instructions
This informational bulletin provides information for installing a camshaft timing chain kit on the high feature V6.
PIP5095A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
12-06-01-009B
Service Bulletin/Repair Instructions
This informational bulletin provides information for installing a camshaft timing chain kit on the high feature V6.
00-03-10-002G
Service Bulletin/Repair Instructions
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
120601009B
Service Bulletin/Repair Instructions
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
120601009C
Service Bulletin/Repair Instructions
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
1308116001A
Service Bulletin/Repair Instructions
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
PI0412B
Service Bulletin/Repair Instructions
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
PIC5428D
Service Bulletin/Repair Instructions
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
PIC5520F
Service Bulletin/Repair Instructions
eAssist Generator Control And Battery Module Exchange Process And Order Instructions.
PIP-4989-B
Service Bulletin/Repair Instructions
BUICK/CHEVROLET: ON CERTAIN EASSIST VEHICLES, BELT FOR THE DRIVE MOTOR GENERATOR MAY BE NOISY, BROKEN, MISALIGNED OR WORN, RESULTING IN A NO CHARGE CONCERN WITH THE MESSAGE, BATTERY SAVER ILLUMINATED. *PE UPDATED ON 5/9/2013. *KB
PIP2096
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT4945E
Service Bulletin/Repair Instructions
Diagnostic Tip - Unable to Learn RKE Transmitters.
PIP3140E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIP5096
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine unit number sticker for an (A) before the sequence number. If there is an "A" before the sequence number, then replace the Overhead valve/Cam Actuator Solenoid Valve with a replacement "service" valve.
G-158994
Service Bulletin/Repair Instructions
12238D - Service Update (revised part numbers & instructions). The generator control module (GCM) may not function properly, resulting in the gradual loss of battery charge, illumination of the MIL, and eventual engine stall or no start condition. Dealers are to inspect and replace, if necessary, the GCM.
PIP4993A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Charging System, Battery Saver message Or Malfunction Indicator Lamp on, and/or charging system inoperative. Technician will use Global Diagnostic System 2 and clear the Diagnostic Trouble Codes in the Hybrid Powertrain Control Module and the Battery Energy Control Module. Then turn the ignition off for a minimum of 2 minutes to allow the high speed local area network and powertrain expansion bus to power down. Start the car and monitor the charging system voltage. If the charging system is still inoperative there may be a logic lock condition. Disconnect the 12V battery and perform a Global Capacitive Discharge and repeat steps again.
PIP5094
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
PIP5095
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
SB-12238-D
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5093
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. The technician may find the oil leak is coming from the rear main seal. Technician will need to check for proper thermostat operation by following thermostat Diagnosis as outlined in Service Information and replace the thermostat as necessary. Also the technician will remove the cam cover, inspect the positive crankcase ventilation baffle inside, and replace the cam cover if obvious sludge build up is present. Any debris in the positive crankcase ventilation pipes, hoses, the positive crankcase ventilation nipple on the cam cover, and the throttle body should be cleaned out. Technician should inspect the related positive crankcase ventilation hoses/connections for potential damage and replace if necessary. Run the engine at operating temperature for 15 minutes at idle. Then turn the engine off, and drain the engine oil for at least 15 minutes to remove all oil and condensation or water from the crankcase. Follow Service Information repair procedures to repair any oil leaks that were induced as a result of the frozen positive crankcase ventilation system and excessive crankcase pressure. Technician should insure the Engine Control Module calibrations have been installed to adjust the engine oil life monitor to a maximum of 7,500 miles (12,070 KM) as well.
PIC5798
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have intermittent ratchet, grind, or ABS pump motor noises heard from the front of the vehicle when maneuvering through banked turns, usually between 20 - 30 mph. Technician will need to update the Electronic Brake Control Module using Service Programming System and Tis-2-Web.
12238D
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI-0562-F
Service Bulletin/Repair Instructions
BUICK/CHEVROLET/GMC: ENGINE IS MAKES RATTLING NOISE WHEN STARTING UP AND IS INTERMITTENT, AND IS HEARD IN CAMSHAFT POSITION ACTUATOR DUE TO ENGINE SHUT DOWN AND OIL PRESSURE NOT ALLOW TO CAMSHAFT POSITION ACTUATOR. MODELS 2011-2012 LACROSSE, REGAL, EQUINOX, ORLANDO, TERRAIN. *PE
PI-0703-B
Service Bulletin/Repair Instructions
CADILLAC/BUICK: ON DRIVER INFORMATION CENTER (DIC), SERVICE REAR AXLE MESSAGE WILL APPEAR AND REQUIRES AN UPDATE CALIBRATION TO REAR DIFFERENTIAL CLUTCH CONTROL MODULE (CCM). MODELS 2010-2012 LACROSSE, SRX. *PE
PI0562F
Service Bulletin/Repair Instructions
Loud Rattle Noise on Startup, Rattle Noise Stops in 3 Seconds or Less.
PI0562Fa
Service Bulletin/Repair Instructions
Loud Rattle Noise on Startup, Rattle Noise Stops in 3 Seconds or Less.
PI0659A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0703B
Service Bulletin/Repair Instructions
Service Rear Axle Message Displayed on Driver Information Center.
PIC-5798
Service Bulletin/Repair Instructions
BUICK: WHILE DRIVING AT NORMAL SPEEDS (20-30), MANEUVERING BANKED TURNS, AN INTERMITTENT GRIND, RATCHET OR ABS PUMP MOTOR NOISES CAN BE HEARD, IN FRONT OF VEHICLE AND STABILITRAK WOULD FLASH AND REDUCTION IN THE THROTTLE. MODEL 2010-2013 LACROSSE. *PE
PIC5806
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4920J
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5137N
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Electronic Brake Control Module and the Brake Pressure Modulator Valve parts restriction has ended. Dealer can now order the parts directly through your Parts Department without General Motors Technical Assistance Center authorization.
PI0896
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on replacement for the auxiliary floor mat retainer due to the floor mat retainer won't seat on the carpet.
00-03-10-006I
Service Bulletin/Repair Instructions
This informational bulletin provides information on tire radial force variation.
02-07-30-029T
Service Bulletin/Repair Instructions
This informational bulletin provides information on the replacement process for the product quality center.
12-07-30-001B
Service Bulletin/Repair Instructions
This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
13-08-116-001
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices causing multiple issues.
09-06-04-026F
Service Bulletin/Repair Instructions
This informational bulletin provides information on suspected tampering on vehicles modifications for identifying non GM ECM calibrations.
PIC5611A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the vehicles has no rear camera guideline selection. Technician should be advised that the guideline selection is only available on vehicles equipped with Regular Production Option Code UYS or UEW Navigation Radio. If equipped with UYS or UEW verify the guideline option is turned on.
12-06-01-009A
Service Bulletin/Repair Instructions
This informational bulletin provides information on high feature V6 timing chains kits and chain guide replacements.
08-08-51-002A
Service Bulletin/Repair Instructions
This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
PI0388B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on properly repositioning the seat belt webbing/latch plate due to becoming twisted.
03-00-89-013H
Service Bulletin/Repair Instructions
This informational bulletin provides information on a update for the Electronic Component Exchange Program (U.S. and Canada Only)
SB-0000156089-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4495D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
120601009A
Service Bulletin/Repair Instructions
Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement
PI0645C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on the driver airbag light is flashing in the cluster and/or the passenger airbag ON indicator does not illuminate when the passenger is present when the SDM setup has not been completed after reprogramming.
12238C
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0242
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
11-00-90-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
PI0562E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE ECM FOR CONCERNS REGARDING A LOUD RATTLE NOISE ON START UP THAT STOPS IN 3 SECONDS OR LESS.
PI0879
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information to reprogram the HVAC control module with the latest calibrations to correct an comment that the vehicle has reduced autostop functionality, such as missed or aborted autostops that occur during cool and/or cold outside ambient temperatures which are accompanied by high humidity
12-06-01-009
Service Bulletin/Repair Instructions
This informational bulletin provides information on the release of 3 high feature v6 timing chain part kits. To help ease the ordering of large amounts of parts during service.
11-00-89-005C
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
PIC5687C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
PIC5492A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC5604C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the remote keyless entry transmitter range is very poor and they have to be very close to the vehicle before the transmitter operates. Technician will need to verify the Remote Keyless Entry transmitter range by pacing off approximately 100 feet diagonally on all four corners of the vehicle. Technician will replace the Remote Control Door Lock Receiver if the range is poor or if there is Diagnostic Trouble Code in the Tire Pressure Monitor.
PIC4541E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
PIT3173C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
PI0324E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on doing a pressure line test prior to replacement and removal of the transmission for conditions relating to No Forward, No Reverse, No Crank, Engine Cranks But Will Not Start.
10-00-89-017X
Service Bulletin/Repair Instructions
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
PI0124E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information the proper ways of adjusting the center trim bezel to correct the condition of the CD/DVD will not eject from the instrument panel mounted player.
08-09-41-007I
Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
PI0774B
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
PIT4911T
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
SB-12222B-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
120601009
Service Bulletin/Repair Instructions
Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, P0008, P0009, P0016, P0017, P0018 and/or P0019
PIC5161C
Service Bulletin/Repair Instructions
Key Off Radio Operation.
SB-08-09-41-007I
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12222-B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-08-46-004A
Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
080846004A
Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
08-08-44-015C
Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
00-00-89-027G
Service Bulletin/Repair Instructions
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
000089027G
Service Bulletin/Repair Instructions
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
PIC4310H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4801E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIT4733J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIC3379D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have multiple Head Up Display issues. An issue with the Head Up Display image may not appear clear can be caused by a non-original equipment manufacturer windshield installed. Another issue that may be present with the Head Up Display is the segments illuminate intermittently this can be caused by the ambient lighting conditions. A poor or hazy Head Up Display image can be caused by Instrument Panel emit fumes that cause a film to form on the HUD lens. Technician will need to use Isopropyl Rubbing Alcohol to clean the lens.
120310002
Service Bulletin/Repair Instructions
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
PIC5687B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
06-00-89-026J
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
060089026J
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
12238B
Service Bulletin/Repair Instructions
12238B - Service Update (revised population). The Generator Control Module (GCM) may not function properly, resulting in the gradual loss of battery charge, illumination of the MIL, and eventual engine stall or no start condition. Dealers are to inspect and replace, if necessary, the GCM.
SB-12238B-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
10-00-89-010B
Service Bulletin/Repair Instructions
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
100089010B
Service Bulletin/Repair Instructions
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
120089002A
Service Bulletin/Repair Instructions
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
PI0745C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure on how to correctly check and adjust fuses within the instrument panel fuse block for concerns with components fused through the instrument panel fuse block
PIT4945D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
01-00-89-010J
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
010089010J
Service Bulletin/Repair Instructions
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
10-00-89-017W
Service Bulletin/Repair Instructions
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
100089017W
Service Bulletin/Repair Instructions
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
030846004M
Service Bulletin/Repair Instructions
This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
PIT4907A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
10-08-64-002B
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
100864002B
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
PIP4902F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4959C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. If coolant is found in the cylinder technician will need to contact General Motors Product Quality Center for engine replacement.
PI-0745-A
Service Bulletin/Repair Instructions
GM: LACROSSE, REGAL, SRX, XTS, CAMARO, MALIBU, TERRAIN, EQUINOX: INFORMATION ISSUES WITH ELECTRICAL CONCERNS WITH COMPONENTS FUSED THROUGH INSTRUMENT PANEL FUSE BLOCK, INTERMITTENTLY. *PE UPDATED 1/24/13. *PE
PIC4935D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
PIC5491A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIP4902E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
SB-12238-B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
12238A
Service Bulletin/Repair Instructions
12238A - SERVICE UPDATE (REVISED SERVICE PROCEDURE). THE GENERATOR CONTROL MODULE (GCM) MAY NOT FUNCTION PROPERLY, RESULTING IN THE GRADUAL LOSS OF BATTERY CHARGE, ILLUMINATION OF THE MIL, AND EVENTUAL ENGINE STALL OR NO START CONDITION. DEALERS ARE TO INSPECT AND REPLACE THE GCM, IF NECESSARY.
PIP4902D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PI0848
Service Bulletin/Repair Instructions
This technical bulletin provides Information for Front Side Door Window Upper Reveal Molding Fit/Appearance/Clearance condition.
12-00-89-008
Service Bulletin/Repair Instructions
This informational bulletin provides information on the serviceability of high voltage volt batteries and the essential tools used to service them
120089008
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE SERVICEABILITY OF HIGH VOLTAGE VOLT BATTERIES AND THE ESSENTIAL TOOLS USED TO SERVICE THEM
12238
Service Bulletin/Repair Instructions
12238 - SERVICE UPDATE. THE GENERATOR CONTROL MODULE (GCM) MAY NOT FUNCTION PROPERLY, RESULTING IN THE GRADUAL LOSS OF BATTERY CHARGE, ILLUMINATION OF THE MIL, AND EVENTUAL ENGINE STALL OR NO START CONDITION. DEALERS ARE TO INSPECT AND REPLACE THE GCM, IF NECESSARY.
SB-12238-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT3099J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
PI0839
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information regarding a condition of the charging system light is illuminated and/or the Service Battery Charging System message is displayed, that might have been caused by oil being spilled into the generator while filling the engine oil level.
PI0086D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
09-06-04-026E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2
09-07-30-018C
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
12-00-89-007
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
PI0373A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
PIT3237F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
PI0835
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure on how to replace a key with an intergrated transmitter on it for conditions related to keys with intergrated transmitters inopperative due to permature drain of transmitter battery.
PIC5759
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
11-00-89-005B
Service Bulletin/Repair Instructions
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
07-00-89-037E
Service Bulletin/Repair Instructions
This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM.
10-00-89-017V
Service Bulletin/Repair Instructions
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
090730018C
Service Bulletin/Repair Instructions
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
12238-D
Service Bulletin/Repair Instructions
GENERAL MOTORS: SERVICE UPDATE FOR INVENTORY VEHICLES ONLY LOSS OF BATTERY CHARGE. INSPECT GENERATOR CONTROL MODULE EXPIRES OCTOBER 31, 2013. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND REPLACE, IF NECESSARY, THE GENERATOR CONTROL MODULE(GCM). *JS RECEIVED REVISION A AFTER RECEIVING REVISION D. *KB
PI0693C
Service Bulletin/Repair Instructions
Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI693C
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5588A
Service Bulletin/Repair Instructions
Programming And Activation Of Replacement OnStar Modules.
PIT4931C
Service Bulletin/Repair Instructions
A Door May Not Open With The Outside Handle And/Or The Inside Handle.
PIT5076C
Service Bulletin/Repair Instructions
Learning Issues When Repairing Service Stability/Traction Message.
SB-12-00-89-008
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12238
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PI-0835
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0558C
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0745B
Service Bulletin/Repair Instructions
Information on Diagnosing Intermittent Electrical Concerns with Components Fused Through Instrument Panel Fuse Block.
PIC5520E
Service Bulletin/Repair Instructions
eAssist Generator Control And Battery Module Exchange Process And Order Instructions.
PIC5598H
Service Bulletin/Repair Instructions
Guidelines For NJ1 Power Steering Powerpack
PIP4920H
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT4911S
Service Bulletin/Repair Instructions
Navigation Radio Radio And Integrated Center Stack
PIP-4992
Service Bulletin/Repair Instructions
BUICK/CHEVROLET: THE COOLING FAN MAY BE INOPERATIVE DUE TO LOW SYSTEM VOLTAGE WITH THE BATTERY CONTROL MODULE (HYBRID POWERPACK) AND DRIVE MOTOR GENERATOR. *PE UPDATED /15/12. *PE UPDATED 8/17/12. *PE
PIC-5675
Service Bulletin/Repair Instructions
BUICK/CHEVROLET: VEHICLES BUILT WITH INCORRECT LINKAGE OR LINKAGES WHICH CAUSES AUTO DOOR LOCK/UNLOCK FEATURE TO BECOME INOPERATIVE AND/OR POWER LOCKS CYCLE. *PE
PIC-5679
Service Bulletin/Repair Instructions
GM: POWER STEERING HARD TO TURN AT SLOW SPEEDS. POSSIBLE VARIABLE EFFORT POWER STEERING SOLENOID VALVE CONNECTOR BACKWARD/REVERSED AT RACK AND PINION CONNECTOR (ON FRAME). *JS
PIP-4924
Service Bulletin/Repair Instructions
BUICK/CADILLAC/CHEVROLET/SATURN/GMC: THERE ARE INJECTOR CODES ON VEHICLE IF EXHIBITING MISFIRE AND SES LIGHT IS ON. *PE UPDATED 6/18/12. *PE
PIT5074F
Service Bulletin/Repair Instructions
GM: J-35616-64B TERMINAL TEST PROBE AND REPLACEMENT TERMINAL. ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR MODEL YEAR 2013. MODEL ESCALADE MODEL YEAR 2012-2013. MODEL PONTIAC G3 MODEL YEAR 2007. MODEL WAVE MODEL YEARS 2005-2010. DENALI MODELS MODEL YEARS 2007-2013. *JS
SB-12082
Service Bulletin/Repair Instructions
GM: SERVICE UPDATE FOR INVENTORY VEHICLES ONLY. REAR DIFFERENTIAL MODULE SEAL LEAK. EXPIRES MAY 31,2013. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE CLUTCH PISTON SEAL IN THE REAR DIFFERENTIAL MODULE. *JS
PIP-4624-M
Service Bulletin/Repair Instructions
CHEVROLET/BUICK/GMC: RESTRICTION, THROUGH THE PQC, HAS BEEN PLACED ON THE VALVE CONTROL SOLENOID (TEHCM) P/N 24256524 AND 24265367, TO ASSIST ENGINEERING FEEDBACK PRODUCT. *PE
PIC5598D
Service Bulletin/Repair Instructions
GM: GUIDELINES FOR NJ1 POWER STEERING POWERPACK (MODULE) REPLACEMENT AND PARTS RESTRICTION INSTRUCTIONS. *JS
PI0670B
Service Bulletin/Repair Instructions
GM: DIAGNOSTIC TIPS FOR DTC P0776, SLIPS WHEN REVERSE IS SELECTED OR NO REVERSE. SLIP OR FLARE WHEN SHIFTING INTO THIRD/ FIFTH GEAR OR NO THIRD/FIFTH GEAR. ALSO INCLUDED MODEL CHEVROLET CAPTIVA SPORT MODEL YEAR 2012. MODEL CHEVROLET ORLANDO (CANADA) MODEL YEAR 2012. *JS
PIC-5651
Service Bulletin/Repair Instructions
BUICK/CHEVROLET: INTERMITTENT SERVICE POWER STEERING MESSAGE WITH DTC U0131. *KB
PIT-4893B
Service Bulletin/Repair Instructions
GM: DOOR LOCK ACTUATORS INOPERATIVE - PASSIVE ENTRY AND/OR BUTTON PRESS. *KB
12013
Service Bulletin/Repair Instructions
GM: SERVICE UPDATE FOR INVENTORY VEHICLES ONLY BATTERY DRAIN- REPLACE BATTERY POWER INVERTER MODULE EXPIRES FEBRUARY 28, 2013. SERVICE UPDATE FOR VEHICLES EQUIPPED WITH EASSIST (LUK). *JS
PI-0670
Service Bulletin/Repair Instructions
GMC/BUICK/CHEVROLET: TRANSMISSION SLIPS WHEN IN REVERSE OR NOT IN REVERSE, 3RD GEAR OR NO 3RD GEAR, FLARE SHIFTING TO 5TH OR NO 5TH GEAR. *PE UPDATED 4/17/12. *PE
PI-0671
Service Bulletin/Repair Instructions
GENERAL MOTORS: RESERVOIR FOR POWER STEERING FLUID IS HEAT DAMAGED AND LEAKING. MAY CAUSED PROBLEMS WITH POWER STEERING PUMP. *PE
PIC-5626
Service Bulletin/Repair Instructions
BUICK/CHEVROLET: DUE TO POOR CONNECTION AT UNDER HOOD FUSE, 175A OR 80A, A 12V BATTERY DISCHARGE, WITH SERVICE CHARGING SYSTEM MESSAGE, APPEARS. *PE
PIP-4583G
Service Bulletin/Repair Instructions
BUICK/CADILLAC/CHEVROLET/GMC: VALVE, CONTROL SOLENOID WILL BE PLACED ON RESTRICTION. *PE UPDATED 4/18/12. *PE
SB-12032
Service Bulletin/Repair Instructions
SERPENTINE BELT SEPARATION. *KB
PI-0658
Service Bulletin/Repair Instructions
CHEVROLET/BUICK/GMC/CADILLAC: FUEL GAUGE HAS AN INCORRECT READING AFTER FILLING OR FUEL LEVEL SLOW TO REGISTER OR DISPLAY AFTER VEHICLE HAS STARTED. *PE
PIP-4993
Service Bulletin/Repair Instructions
BUICK/CHEVROLET: DUE TO A COLLISION THAT CAUSED CONTACTORS TO OPEN, SERVICE CHARGING SYSTEM MESSAGE, MIL MAY BE INOPERATIVE. *PE
PIP-4983
Service Bulletin/Repair Instructions
BUICK: CHECKING DATE CODE AND THE TESTING OF HIGH VOLTAGE INTERLOCK LOOP (HVIL) COVER RESISTANCE ON CERTAIN MODEL YEAR VEHICLES. *PE
PIP-4990
Service Bulletin/Repair Instructions
BUICK/CHEVROLET/GMC/PONTIAC/SATURN: SOME MODEL YEAR VEHICLES MAY EXPERIENCE SERVICE ENGINE SOON (SES) LAMP ILLUMINATED. ISSUE MAY BE CAUSED BY THE CONTROL SOLENOID/MODULE ASSEMBLY OR MAY HAVE DAMAGED OR POOR TERMINALS FOR UNDER HOOD FUSE BLOCK. *PE
SB-11295-A
Service Bulletin/Repair Instructions
BUICK: INFORMATION PERTAINING TO AN UPDATES ON REPROGRAMMING ENGINE CONTROL MODULE (ECM) TO VERIFY TORQUE ON BELT TENSIONER STOP BOLT AND INSPECTION OF TERMINAL WELDS ON MOTOR GENERATOR. *PE UPDATED 3/12/12. *PE
PIE-0196
Service Bulletin/Repair Instructions
BUICK: CERTAIN VEHICLES EXPERIENCE INOPERATIVE DOOR HANDLE, INSIDE/OUTSIDE, AND INOPERATIVE DOOR LOCK, UNLOCKING OR LOCKING. *PE
PI-0535
Service Bulletin/Repair Instructions
BUICK: MESSAGE REGARDING THE SERVICE BRAKE IS ON. THE MODULE FOR ELECTRIC PARK BRAKE IS ON. *PE
PIC-5512B
Service Bulletin/Repair Instructions
SAAB/BUICK: DUE TO ALL FOUR WHEEL SENSOR, ABS BRAKE MIL COMES ON. *PE
PIP-4958
Service Bulletin/Repair Instructions
BUICK: THE ELECTRONIC PARKING BRAKE (EPB) MODULE MESSAGE IS ON. *PE
PI-0526A
Service Bulletin/Repair Instructions
BUICK/CHEVROLET/GMC: INDICATOR LAMP IS MALFUNCTIONING INTERMITTENTLY. *PE
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.