PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5099J
PI to help diagnose A/C concern
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
New Vehicle Monitoring Programs Section in IVH
PIP6085
This Preliminary information communicates a possible issue with an engine timing chain, gear or crankshaft key.
18-NA-180
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
N252494770-01
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
N252494770
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP4964F
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
15-NA-010
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
25-NA-100
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
21-NA-139
This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
17-NA-331
This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
23-NA-021
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5698E
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5569C
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIP6015
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
24-NA-223
This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIP5621E
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5569B
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIT6180
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
19-NA-020
This service bulletin provides information on the new oil filter UPF63R to be used on the HFV6 Engines.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
18-NA-115
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-070
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
21-NA-068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
22-NA-193
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
18-NA-236
This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange procedure.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT6122
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
22-NA-240
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminatedâ.
PIT5214F
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
23-NA-065
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP4964E
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIP5940
This Preliminary information communicates a change in service procedure for the thermostat on this enigne.
07-08-49-020R
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-281
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
PIP5621D
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-134
This service bulletin provides repair information to correct a customer concern of a SES light or Service Transmission Soon message appearing in the DIC.
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT4261J
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT6010
This Preliminary information communicates that a technician may find U135A and/or P26C8 set after replacing the Transmission Range Control module. The tech is advised not to perform any further repairs to the vehicle. A bulletin will be released when a solution is made available by engineering.
01-08-42-001P
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
19-NA-256
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIC6014A
This Preliminary Information communication provides information to the technician about vehicles that may have the door locks will unlock immediately after auto locking usually at startup or while driving. Technician will need to remove power from the Sensing and Diagnostic Module. If doors no longer unlock unwanted the Sensing and Diagnostic Module should be replaced.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5623
This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design characteristic and no repairs should be attempted.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
22-NA-257
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5962
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIP5632G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5814
This Preliminary information communicates that there some service parts released to dealers missing software.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
15-NA-087
This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting and disabling the start/stop system.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIC5453D
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PIT5698C
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5621C
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
04-00-89-015X
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIT5569B
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT4261H
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
22-NA-135
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIC5260F
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
PIT5745D
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP4670J
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
21-NA-036
This service bulletin advises the technician of a diagnostic test for a possible issue with a damaged OCV solenoid that may cause an oil leak and misfire, illuminating the MIL and setting DTCs P0300, P0302 and/or P0305.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC6450
This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.
PIT5745C
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
080089014G
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
22NA018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
18NA073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
22NA012
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
PIP4902P
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC6048N
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
18NA259
This service bulletin provides repair information to correct a customer concern of passive entry and passive starting functions are always inoperative on one, or both, of the RKE Fobs, possible various DIC messages.
N202312031
Emission recall Engine Control Module CVN Reporting
21NA278
This service bulletin provides diagnostic strategy information to aid in diagnosing a Ticking, Tap or Rattle Noise from Engine with Possible Misfire, Malfunction Indicator Lamp (MIL) Illuminated.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
19NA256
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
20NA132
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIC6265F
This Preliminary information communicates that a vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".
PIC5650J
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698B
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
21NA158
This service bulletin provides information on High Voltage Battery Module Replacement.
21NA152
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
21NA147
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21NA139
This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
PIT4261G
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5621B
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
17NA021
This service bulletin provides a procedure for replacing the oil pump, power brake booster and power brake booster vacuum hose to eliminate a hard brake pedal and/or air type noise heard upon brake apply due to oil in the brake booster.
PIP5358A
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5214E
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
20NA159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
18NA201
This technical bulletin provides a procedure to seal the bedplate bolt #621 if found the cause of the oil leak.
21NA108
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.
PIP5257E
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
19NA044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA103
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
21NA068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
17-NA-326
Rear Brake Squeak Type Noise Involved Region or Country North America and N.A. Export Regions Condition Some customers may comment on a squeak type noise heard from the rear brakes when cold. This noise will typically occur on first brake apply when the brakes are cold. Note: This condition may not be duplicated if the brakes are warm. Correction Replace the rear brake pads.
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
21NA030
This service bulletin provides a procedure to correct a customer concern of Engine Noise and/or Belt Squeak, MIL Illuminated.
PIP5247A
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. P0651 may also be set in the ECM with the P06DE. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.
PIP5802
This Preliminary information communicates diagnostic assistance for DTC's P219A and P219B.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC4996C
This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern. The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace the sensor and then perform the sweep test again. If the test passes the technician is instructed to reinstall the fuel module in the tank and if the test fails with the new sensor the technician is advised to replace the fuel module.
PIC5260D
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5745B
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
PIP5540G
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I
This informational bulletin provides information on proper use of floor mats.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA043
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5730B
This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.
16NA109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
PIP5730A
This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
090604026S
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIC6424
This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.
040089015V
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
18NA263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIC6208E
This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.
000310002L
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
20NA213
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
060089026Q
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIP5628C
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
110089005P
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
19NA020
This informational bulletin provides information on the new oil filter UPF63R to be used on the HFV6 Engines.
N202312030
Service Update Bulletin. In vehicles equipped with a 2.5L engine, the Engine Control Module (ECM) may not respond to test tools with the correct Calibration Verification Number (CVN). If not corrected, this could result in a failure of an emissions Inspection and Maintenance (I/M) test or prevent a service technician from confirming that the appropriate program data is in the ECM. Dealers are to perform two ECM reprogramming procedures.
N202312030 01
Service Update Bulletin (revised service procedure). In vehicles equipped with a 2.5L engine, the Engine Control Module (ECM) may not respond to test tools with the correct Calibration Verification Number (CVN). If not corrected, this could result in a failure of an emissions Inspection and Maintenance (I/M) test or prevent a service technician from confirming that the appropriate program data is in the ECM. Dealers are to perform two ECM reprogramming procedures.
18NA115
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
18NA054
This technical bulletin provides a service procedure to correct a customer concern of Momentary Sharp Deceleration During 1-2 Upshift or a Momentary Neutral During 2-4 Upshift, Transmission Stuck in 2nd Gear, MIL Illuminated.
990089019U
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIP5226D
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
18NA163
This technical bulletin provides a procedure to correct the condition of Front End Rattle Noise when Braking Moderate or Hard on Rough Surfaces.
PIT5698A
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIP5697E
This Preliminary information communicates a possible BCM and/or circuit 5985 concern if DTC P0747 sets during engine shut down when the transmission is in park or neutral when no hydraulic/mechanical transmission concerns are present.
PIP5684B
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150089002B
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
PIP5545C
This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
PIC6265E
This Preliminary information communicates that a vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".
PIP5095G
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP4902N
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5697D
This Preliminary information communicates a possible BCM and/or circuit 5985 concern if DTC P0747 sets during engine shut down when the transmission is in park or neutral when no hydraulic/mechanical transmission concerns are present.
PIP5704D
This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
N182188250 02
Special Coverage Adjustment - Certain 2016-2018 model year Chevrolet Malibu, 2017-2018 model year Buick LaCrosse, and 2018 model year Buick Regal vehicles may have a condition which affects the electrical connection to one of the vehicle?s accelerator pedal position sensors. If this electrical connection is interrupted, the accelerator pedal will still function, but the vehicle will enter a reduced engine power mode in which the vehicle?s maximum acceleration and torque are reduced. Additionally, the Malfunction Indicator Light (Check Engine Light) will illuminate, the ?Engine Power is Reduced? message will display, and a diagnostic trouble code for Accelerator Pedal Position Sensor Correlation (P2138) will be set when this condition occurs. Dealers are to replace the accelerator pedal and position sensor assembly as necessary and repair the engine wire harness (Malibu LFV only). The repairs will be made at no charge to the customer.
PIP5697C
This Preliminary information communicates a possible BCM and/or circuit 5985 concern if DTC P0747 sets during engine shut down when the transmission is in park or neutral when no hydraulic/mechanical transmission concerns are present..
990089019T
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIC5453C
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5745
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
070604025M
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
060089029T
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5730
This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.
PIP5628B
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20NA098
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
PIP5684A
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
000310003Z
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
18NA180
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
PIC5650G
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5257D
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
PI0281H
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
100089005I
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
PIP5697B
This Preliminary information communicates a possible BCM concern if DTC P0747 sets during engine cranking when the transmission is in park.
PIP5697A
This Preliminary information communicates a possible BCM concern if DTC P0747 sets during engine cranking when the transmission is in park.
PIP5704B
This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
060089029P
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
020089002S
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
060089026P
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
990089019S
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
040601029J
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
17NA152
This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement while shifting weight from seat, during hard stops, and/or when driving over rough road surface.
PIP5704A
This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
040089015U
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
000310003Y
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
050307009J
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
150089005C
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
16NA119
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
PIE0540A
This engineering Information (EI) ends the need for information from the field for a condition of oil leaking from the valve rocker arm oil control valve. If a vehicle is encountered with this condition, refer to SI for further diagnosis.
PIT3099T
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
110089002D
This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
050307009I
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
15NA010
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PIP5704
This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
16NA051
This technical bulletin provides a procedure for connector kit and ambient air temperature sensor harness replacement to correct a MIL Illuminated with DTCs and active shutters being inoperative.
20NA016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
PIP5540F
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIC6048M
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIP5697
This Preliminary information communicates a possible BCM concern if DTC P0747 sets during engine cranking when the transmission is in park.
PIC6048L
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
17NA326
This Technical bulletin provides information for rear brake pad replacement to correct a squeak type noise heard from the rear brakes when cold.
PI0592F
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
100089009D
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIE0539B
This engineering information (EI) closure ends the need for information from the field on a stick-slip type condition felt in steering wheel at highway speeds. If a vehicle is encountered with the this condition, refer to SI for further diagnosis.
PIP5621A
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
N192216310
N192216310 - Service Update - Certain vehicles may have a condition wherethe customer may be able to shift out of park with and expired latent fault mode counter. This will only occur after the customer ignores multiple driver information center (DIC) and chime warnings. By design, the vehicle should not allow the driver to shift out of park once the latent fault mode counter expires. Dealers are to reprogram the chassis control module.
16NA019
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
010842001M
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
PIT3271J
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5074M
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
990420002K
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIT5535E
This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.
PIP5684
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
18NA359
This informational bulletin advises the tech of a possible normal condition caused when the transmission performs a 1-2 upshift at light throttle and why the D in the PRNDL will flash.
100089006G
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
This informational bulletin provides information on key code security and information on GM key code look up applications.
010089010N
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
N192266190 02
N192266190 02 - Service Update - (Revised Service Procedure for XT5). Certain vehicles may have an engine control software issue that can occur during an automatic stop/start event. Immediately following an auto-start and while the vehicle is stopped, this condition can cause the engine to run rough, run at reduced power, or, in rare cases, stall. DTC?s P0011, P0021, P0014, and P0024 may set. Dealers will reprogram the engine control module (ECM).
PIE0539A
This engineering information bulletin is requesting to gather information from the field to determine a root cause for a condition of a stick-Slip Type Condition Felt in Steering Wheel at Highway Speeds. The information gathered will be used to develop a field fix.
PIP4670H
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP5676A
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
N192266190 01
N192266190 01 - Service Update. Certain 2018 model year Buick LaCrosse, Enclave, Cadillac XT5 and Chevrolet Traverse vehicles may have an engine control software issue that can occur during an automatic stop/start event. Immediately following an auto-start and while the vehicle is stopped, this condition can cause the engine to run rough, run at reduced power, or, in rare cases, stall. DTC?s P0011, P0021, P0014, and P0024 may set. Dealers will reprogram the engine control module (ECM).
17NA073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
N192266190
N192266190 - Service Update. Certain vehicles may have an engine control software issue that can occur during a stop/start event that is causing drivability concerns such as the engine running roughly. Potential reduced engine power or engine stall with DTC?s P0011, P0021, P0014, and P0024 may set. Dealers will reprogram the engine control module (ECM).
PIC6048K
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIE0539
This engineering informational bulletin is requesting to gather information from the field to determine a root cause for a condition of a stick-Slip Type Condition Felt in Steering Wheel at Highway Speeds. The information gathered will be used to develop a field fix.
PIE0540
This engineering informational bulletin is requesting to gather information from the field to determine a root cause for a condition of oil leaking from the valve rocker arm oil control valve. The information gathered will be used to develop a field fix.
PIP5676
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
PIP5632B
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3099S
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PI0592E
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
090604026R
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
130089008B
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
N182188250
Certain 2016-2018 model year Chevrolet Malibu, 2017-2018 model year Buick LaCrosse, and 2018 model year Buick Regal vehicles may have a condition which affects the electrical connection to one of the vehicle?s accelerator pedal position sensors. If this electrical connection is interrupted, the accelerator pedal will still function, but the vehicle will enter a reduced engine power mode in which the vehicle?s maximum acceleration and torque are reduced. Additionally, the Malfunction Indicator Light (Check Engine Light) will illuminate, the ?Engine Power is Reduced? message will display, and a diagnostic trouble code for Accelerator Pedal Position Sensor Correlation (P2138) will be set when this condition occurs. Dealers are to replace the accelerator pedal and position sensor assembly as necessary and repair the engine wire harness (Malibu LFV only). The repairs will be made at no charge to the customer.
070601016F
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
080730026F
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIT5698
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIC6208D
This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.
990089019R
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
PIC5779K
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIT5569A
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT3099R
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
PIC6244D
This Preliminary Information communication provides information to the technician about vehicles that have a Shift to Park message on the Driver Information Center. Technician will find Diagnostic Trouble Codes P1AEE, P1AEF, P1AF0, P1AF2, and P1E22. Technician will need to replace the transmission. Technician will need to review the latest version of PIP5321 for the Volt and PIP5390 for the Malibu.
PIT5535D
This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.
050604022Q
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
1308116001E
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
000601012J
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
090604026Q
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP4964D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
PIP4670G
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
060847001O
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIT5074L
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP5632A
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035D
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
18NA221
This technical bulletin provides a procedure to program the radio to correct a condition of Circular Image Distortion in circle icons and Buick Tri-Shield Start-up Screen.
000310006N
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5640
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
N182200470
N182200470 - Customer Satisfaction - Certain 2018 model year Buick Enclave and LaCrosse vehicles, and 2018 - 2019 model year GMC Terrain vehicles, may have a condition that occurs when the driver places the vehicle in neutral immediately following an auto start from an auto stop condition. The transmission can become stuck in a command that will cause damage to the transmission clutch plates. Reprogram Transmission Control Module with SPS.
PIP5226C
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
080089014E
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
18NA136
This technical bulletin provides a procedure to add a washer to prevent the rear shock outer housing making solid contact with the shock mount isolation rubber.
PIP5569A
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIC5260C
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC6360
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PIT4610F
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com. or http://www.nfpa.org/
030729004L
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
PIP4670F
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004Y
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
1008110001H
This informational bulletin provides information on proper use of floor mats.
PIC6306A
The Preliminary Information communicates that a vehicle may come into the dealer with a SES light on and code P0446 set in Engine Control Module. Dealer is instructed to inspect the EVAP air inlet pipe to the EVAP canister for dust intrusion. If dust intrusion is found dealer is instructed to clean the air inlet pipe and filters and replace the EVAP canister.
110089005N
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
070849020P
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
1008110001G
This informational bulletin provides information on proper use of floor mats.
PIP4902M
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
100845001F
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
090089002Q
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5632
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
110849001Z
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIP4902L
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
PIP5568E
This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivability concerns.
120089002C
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIT5513J
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction that has ended for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower .
PIC4996B
This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern. The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace the sensor and then perform the sweep test again. If the test passes the technician is instructed to reinstall the fuel module in the tank and if the test fails with the new sensor the technician is advised to replace the fuel module.
PIP5540D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT4945H
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIP5628
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
010310003R
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
120601003C
This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.
15NA087
This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting and disabling the start/stop system.
090089016F
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
110849001Y
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
18NA224
This technical bulletin provides a procedure to replace the HUD if found the cause of the Head-Up Display Inoperative or MIL Illuminated concern.
090089002P
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
18NA086
This technical bulletin provides a procedure to replace the Front Seat Lane Departure Warning Actuator if the B172E is set in the seat control module.
010089010M
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
030603004X
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
17NA170
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
100089005H
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
This warranty administration bulletin provides policy information on required operating procedures.
18NA329
This technical bulletin provides a procedure to replace the 3-8 clutches and program the TCM to correct the customers concern.
060089026O
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
PIC5650F
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6073E
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT5214D
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080089014C
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
18NA153
This technical bulletin provides a procedure to replace the GEN I charging system with a GEN II charging system only if vehicles apply within the settings.
PIP5545B
This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
PIP5540B
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
18239 01
Emissions Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with 4-cylinder engines (RPO LHN, LEX, L3A, LYX, LKN, LE2, LCV or LTG). On some vehicles, an electrical connection in the circuit board may fail in the engine control module. If this occurs, a malfunction indicator lamp (MIL), such as the Check Engine Light may illuminate. Replace the Engine Control Module (ECM).
PIC6344
This Preliminary information communicates that a vehicle may come to the dealer with a complaint of a no start or a stall condition. The dealer technician is directed to inspect for the ground cable to G103 either not properly installed or loose. The technician is directed to install the cable to G103 located on the left frame rail or to properly torque the cable if it is already installed.
PIP4925B
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIC4996A
This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern. The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace the sensor and then perform the sweep test again. If the test passes the technician is instructed to reinstall the fuel module in the tank and if the test fails with the new sensor the technician is advised to replace the fuel module.
PIC5822F
This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found. A thumb grade sealer will need to be placed in the void to prevent the water leak into the cabin.
PIT5353C
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIC6341
This Preliminary information communicates that a customer may bring a vehicle in with a complaint that the engine rpm increased and/or the vehicle downshifted for no reason. The dealer is instructed to test drive the vehicle and check for codes. If no cause of the concern is found and it cannot be duplicated the dealer technician is instructed to review operation of the tap shift operation in the owner's manual. The technician is then instructed to drive the vehicle with the customer and downshift the vehicle using temporary tap shift mode to demonstrate this feature to the customer and see if this is what the customer is experiencing. If the customer states that this is what they are experiencing the dealer is advised to educate the customer on the tap shift operation.
PIC6048J
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIC6265D
This Preliminary information communicates that a vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".
PIP5568C
This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivability concerns.
PIC6335B
This Preliminary Information communication provides information to the technician about vehicles that may have Circular Distortion in the Circle Icons and the Buick Tri-Shield Start Up Screen on the radio display. Dealer should advise the customer General Motors is working on a solution to the concern.
PIP5601
This Preliminary information communicates
PIC6232A
This Preliminary Information communication provides information to the technician about vehicles that have the outside air temperature display reading incorrectly. Dealer should advise the customer that the outside air temperature will not update if the vehicle speed is less than 30 kilometer per hour (19 miles per hour). Dealer should also review the outside air temperature update strategy.
PIT4945G
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIT5099D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC6244C
This Preliminary Information communication provides information to the technician about vehicles that have a Shift to Park message on the Driver Information Center. Technician will find Diagnostic Trouble Codes P1AEE, P1AEF, P1AF0, P1AF2, and P1E22. Technician will need to replace the transmission. Technician will need to review the latest version of PIP5321 for the Volt and PIP5390 for the Malibu.
PIP5486F
This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIP5597
This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.
PIP5596
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIC6244B
This Preliminary Information communication provides information to the technician about vehicles that have a Shift to Park message on the Driver Information Center. Technician will find Diagnostic Trouble Codes P1AEE, P1AEF, P1AF0, P1AF2, and P1E22. Technician will need to replace the transmission. Technician will need to review the latest version of PIP5321 for the Volt and PIP5390 for the Malibu.
PIC6229C
This Preliminary Information communication provides information to the technician about vehicles that have a crank but engine does not start concern.Technician will use this publication to reset the battery low state of charge concern after extended crank where the vehicle will no longer crank anymore and the cause of the no start concern is repaired.If Diagnostic Trouble Code P0AFA is the only Diagnostic Trouble Code set this could be caused by an internal fault in the high voltage battery and SI diagnosis will have to be followed for further diagnosis.
18239 Dealer Mes
Emission Recall. Customer Mailing completed September 4, 2018.
PIT5513G
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower. The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance
PIP5545A
This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
N182188250 01
Special Coverage. Certain vehicles may have a condition which affects the electrical connection to one of the vehicle?s accelerator pedal position sensors. If this electrical connection is interrupted, the accelerator pedal will still function, but the vehicle will enter a reduced engine power mode in which the vehicle?s maximum acceleration and torque are reduced. Additionally, the Malfunction Indicator Light (Check Engine Light) will illuminate, the ?Engine Power is Reduced? message will display, and a diagnostic trouble code for Accelerator Pedal Position Sensor Correlation (P2138) will be set when this condition occurs. Dealers are to replace the accelerator pedal and position sensor assembly as necessary and repair the engine wire harness (Malibu LFV only). The repairs will be made at no charge to the customer.
PIP4902K
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC5779J
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIP5486D
This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIP5095F
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP5493G
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern. Also defining calibration update information.
PIP5163D
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
18239
18239 - Emissions Recall - General Motors has decided to conduct a Voluntary Emission Recall involving certain 2018 model year vehicles, equipped with 4-cylinder engines (RPO LHN, LEX, L3A, LYX, LKN, LE2, LCV or LTG). On some vehicles, an electrical connection in the circuit board may fail in the engine control module. If this occurs, a malfunction indicator lamp (MIL), such as the Check Engine Light may illuminate. Replace the Engine Control Module (ECM).
PIT5513F
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower. The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance
PIC6335A
This Preliminary Information communication provides information to the technician about vehicles that may have Circular Distortion in the Circle Icons and the Buick Tri-Shield Start Up Screen on the radio display. Dealer should advise the customer General Motors is working on a solution to the concern.
PIP5568B
This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024).
PIC6095C
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIT5535C
This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.
PIC5260B
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5590B
This Preliminary information communicates to the technician, that they may be working on a concern of a Service Driver Assist System Message with B172E stored in history Do not replace any parts. Engineering is aware of the issue and a new control module is in development and will be available Q1 2018.
PIP5568A
This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024).
PIT5099C
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC6335
This Preliminary Information communication provides information to the technician about vehicles that may have Circular Distortion in the Circle Icons and the Buick Tri-Shield Start Up Screen on the radio display. Dealer should advise the customer General Motors is working on a solution to the concern.
PIP5508B
This Preliminary Information communication advises the technician that the Product Quality Center has ended the part restriction for the T87A Transmission Control Module.
PIC5953D
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5373B
This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.
PIT5411M
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC6334
This Preliminary information communicates that a p0A90 could be caused by a missing Stop bolt and Brace. This is for the lower tensioner that can tavel to far with out the stop.
PIT5399A
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIP5338B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP5432B
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the Generator Control Module (GCM). The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance
18175
18175 - Service Update. vehicles may have the incorrect bolt installed on the brake pedal assembly box. Inspect and replace bolts.
PIP5568
This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024).
PIT5513E
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower. The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance
18NA141
This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
PIP5432A
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for theGenerator Control Module (GCM). The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance
18NA134
This technical bulletin provides a procedure to test the radios receiver if certain XM channels cut out (mutes) depending on location of the vehicle.
18NA138
This technical bulletin provides a procedure to replace the HMI module to correct a condition of Radio Control (ICS) Display Does Not Remain Off at Times after it Has Been Turned Off in the Radio Settings Menu due to a software concern.
150603002M
This bulletin provides information on approved warranty part numbers for original equipment batteries.
17NA147
This technical bulletin provides a procedure to perform diagnostics on the codes set and if no problem is found, to replace either the input or output speed sensor.
18NA131
This informational bulletin provides a diagnostic procedure for the technician when diagnosing a short in the fuel control system.
1208132001E
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
18NA039
This technical bulletin provides a procedure to reprogram the memory set module to correct a condition of Personalization Selections Intermittently Missing from Comfort and Convenience Menu due to a calibration concern.
18NA125
This informational bulletin provides information for engine oil life monitor operation calculation.
PI0754C
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
18NA113
This bulletin provides procedure information for hard to fuel and/or fuel filling station nozzle shuts off repeatedly due to the vapor generation reduction device inside the fuel filler pipe.
PIT5411L
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
080730035C
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
150603002L
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
17NA317
This technical bulletin provides a procedure to repair the crankshaft positioning sensor wiring harness by installing a new wiring harness.
PI0281G
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
130089010B
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
18NA097
This technical bulletin provides a procedure to reprogram the TCM to correct a condition of Vehicle Wont Shift Out of Park, Stuck in Gear or Tie Up Feeling on 1-2 Shift, Wont Shift Into Park or Reverse, PRNDL May Blink with Possible DTC P187D, P2731, or U0100.
060089031E
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
110849001W
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
010310003Q
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIC6315C
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.
17NA190
This informational bulletin provides information for technicians during diagnosis for DTC U0420.
000089027J
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
PIP5486C
This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIT5411K
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
18046
18046 - Service Update. On certain vehicles, the motor generator unit (MGU) coolant hose may contact the battery power inverter module (BPIM). Customers may experience a coolant leak. Dealers are to install a shorter bolt. They should also inspect the coolant hose for damage and replace it as necessary.
PIP5493F
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern. Also difining calibration update information.
110089002C
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
030089006P
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
17NA215
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
090604015C
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
17406
17406 - Service Update. Vehicles may be missing a seal plug in the electric power steering (EPS) connector cavity leading to corrosion. Vehicle may lose steering assist and/or set diagnostic trouble codes and driver information center messages. Dealers are to inspect EPS connector for missing seal plug and water intrusion or corrosion. Replace the EPS connector and electric dual pinion rack and power steering gear if water intrusion or corrosion is found.
PIC6073D
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
17NA390
This technical bulletin provides a procedure to check the temp sensor connection and program the ECM.
PIP5095E
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIT5513D
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower. The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance
090604026N
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
110089005L
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIP5486B
This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIC6315B
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.
PIP5512B
This Preliminary information communicates that the restriction for the GF9 trans assembly has ended.
PIT5411J
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP4670E
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004W
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP5552
This Preliminary information communicates a concern of a MIL on with P0459 or P0443 setting and engineering investigating this condition.
060601010D
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
150603002K
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
150603001D
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
18NA027
This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.
PIP5226B
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT3271H
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5493E
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern.
PIP5540A
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
PIC6303A
This Preliminary information communicates to look for other codesP0AEE, P0AF3, P0BD2, P0BD7, P0BDC, P0BE1 if a customer comes in with a Mil Request.
050851001I
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP5545
This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
060089026N
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
010310003P
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5540
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
17NA074
This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple CarPlay.
050604022O
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
PIP5512A
This Preliminary information communicates that the valve body assembly for any vehicle equipped with a 9T50/60 transmission assembly equipped with the ETRS will require engineering review for possible complete transmission assembly replacement if diagnoses leads to be a valve body or ETRSconcern.
PIC5650D
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC5491K
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5354B
This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
040089015R
This warranty administration bulletin provide policy information on required operating procedures.
17NA399
This technical bulletin provides a procedure to clean out the HVAC drain hose if a vehicle has a condition of Front Carpet Wet and/or Musty Smell with Possible DTC P3055 or P3056 due to the water coming inside.
000310003W
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
080730026E
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
070089037L
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
120089007A
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
150603001C
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIC5839D
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
150603002J
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
070089036I
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
16NA239
This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.
17NA386
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
PIC6229B
This Preliminary Information communication provides information to the technician about vehicles that have a crank but engine does not start concern.Technician will use this publication to reset the battery low state of charge concern after extended crank where the vehicle will no longer crank anymore and the cause of the no start concern is repaired.If Diagnostic Trouble Code P0AFA is the only Diagnostic Trouble Code set this could be caused by an internal fault in the high voltage battery and SI diagnosis will have to be followed for further diagnosis.
PIP5366B
This Preliminary Information communication provides information to the technician that some owners may notice at roughly 3/4 of the way through the accelerator pedal travel there is a click felt in the pedal also the pedal gets harder to push. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
150603002I
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PIP5486A
This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
010601011J
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
17NA329
This Technical bulletin Reprograms the Radar Sensor Module-Long Range to correct a Forward Collision Alert Inoperative, Unwanted Application of Emergency Brakes and/or Adaptive Cruise Control Drops Out condition.
17NA344
This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.
PI1149A
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
17NA142
This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
040730013D
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
This bulletin describes the Dealer special tool loan program process.
17NA375
This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
PIC6315A
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.
PIT5599
This Preliminary information communicates a false setting of DTCU0121 in the FVCM due to a FVCM software anomaly. Code U0121 will set and be moved to history in the FVCM with each ignition cycle.
070604019F
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
17NA297
This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
17NA346
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
PIC6297A
This Preliminary information communicates that engineering has found a fix for P3260.
PIT5590A
This Preliminary information communicates to the technician, that they may be working on a concern of a Service Driver Assist System Message with B172E stored in history Do not replace any parts. Engineering is aware of the issue and a new control module is in development and will be available Q1 2018.
PIC6315
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.
PIC3100F
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
16-NA-394
Poor A/C Performance
17-NA-292
Malfunction Indicator Lamp (MIL) Illuminated - DTC P3409 and/or P3433 Condition Some customers may comment that the MIL is illuminated. The technician may find one or more of the following DTCs set: P3409 P3433 Cause This condition may be caused by a wiring issue with both/either the cylinder 2 deactivation solenoid oil control valve circuit and/or the cylinder 5 deactivation solenoid oil control valve circuit. These codes may be active or stored in history. This may also be a repeat concern. Correction Note: When replacing the solenoids, ensure there are no terminal issues at the connector. To correct this condition, refer to the information below: If vehicle was built between 4/13/2017 and 8/7/2017, it will be necessary to replace both right and left bank Cylinder Deactivation Solenoids (AFM OCV). If vehicle was built outside the date range, check for any terminal issues at the connector. If no trouble found, follow SI diagnostics for the applicable DTC.
PIP5493D
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern.
17NA292
This technical bulletin provides a procedure to inspect the wires and/or replace the Valve Rocker Arm Oil Control Valves if the DTCs listed are set.
17NA337
This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
16NA407 4
This informational bulletin advised the technician not to do anything about the DTC set.
PIC6265C
This Preliminary information communicates thata vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".
PIC6310
This Preliminary information communicates that a customer may bring a vehicle in with a complaint of the Heads Up Display (HUD) frozen or inoperative. The dealer technician may find the HUD inoperative and may find no communication with the HUD and/or DTC U1518. The technician is advised to cycle power to the HUD by removing and reinstalling the HUD power supply fuse which will restore the function of the HUD.The technician is advised that a reoccurrence is unlikely and engineering is evaluating this condition.
17NA331
This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
PIC6244A
This Preliminary Information communication provides information to the technician about vehicles that have a Shift to Park message on the Driver Information Center. Technician will find Diagnostic Trouble Codes P1AEE, P1AEF, P1AF0, P1AF2, and P1E22. Technician will need to replace the transmission. Technician will need to review the latest version of PIP5321 for the Volt and PIP5390 for the Malibu.
PIP5508A
This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the T87A Transmission Control Module. The dealer technician is advised to call the GM Product Quality Center for further assistance.
PIC6048H
This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIT5590
This Preliminary information communicates to the technician, that they may be working on a concern of a Service Driver Assist System Message with B172E stored in history Do not replace any parts. Engineering is aware of the issue and a new control module is in development and will be available Q1 2019.
17NA320
This informational bulletin provides information for dealers/technicians on an outside door handle or lock cylinder cover being loose, or falling off.
16NA407
This informational bulletin advised the technician not to do anything about the DTC set.
PIC6265B
This Preliminary information communicates thata vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".
070849020M
IPC Odometer Programming Method Quick Reference Guide
150089004B
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Essential Tools that Include Consumable Parts (U.S. Only)
150603002H
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
16-NA-407
Information on Chassis Control Module (CCM) Receives Invalid Data and Sets DTC U0422 The Technician may find DTCs U0422 set. The Technician may also find the following DTCs set. U1534 U1538 Information Based on analysis with the BCM team, during vehicle startup (on occasion) the PEPS module arbitration along with high bus traffic leads to the BCM setting the door open switch virtual device availability (VDA) to unavailable. The BCM does not update the VDA back to Available until the door switch changes state (this signal is event based as opposed to periodic). The ICCM sets the U0422 DTC after 1 second of either the door ajar VDA or door open VDA being unavailable. Correction Ignore CCM U0422 DTC (no service necessary) unless it is a current/active code or is accompanied by associated BCM faults U1534 or U1538.
16-NA-407 4
Information on Chassis Control Module (CCM) and Hybrid Powertrain Control Module (HPCM) Receives Invalid Data and Sets DTC U0422 The technician may find DTC U0422 set. The technician may also find the following DTCs set: U1534 U1538 Based on analysis with the BCM and Hybrid Powertrain Control Module (HPCM) teams, during vehicle startup (on occasion) the PEPS module arbitration along with high bus traffic leads to the BCM or HPCM setting the door open switch virtual device availability (VDA) to unavailable. The BCM or HPCM does not update the VDA back to Available until the door switch changes state (this signal is event based as opposed to periodic). The ICCM and HPCM sets the U0422 DTC after 1 second of either the door ajar VDA or door open VDA being unavailable
17-NA-320
Condition Information on Outside Door Handle or Lock Cylinder Cover Loose, Falling Off Some customers may comment on any of the following: Outside door handle loose. Outside door handle pulls out of door. Outside door handle fell off. Outside door handle lock cylinder cover fell off. Outside door handle lock cylinder cover loose. Cause The cause of the condition may be either of the following issues: 1. Door handle bracket fracture due to the door lock cylinder cover assembly not being fully seated during assembly. 2. Fastener not being torqued to proper specification.
17-NA-329
Forward Collision Alert Inoperative, Unwanted Application of Emergency Brakes and/or Adaptive Cruise Control Drops Out Condition Some customers may comment on one or more of the following conditions: Forward Collision Alert (red light and alarm) is late or does not come occur. Vehicle applies emergency brakes with no vehicle in front in areas with overhead structures. Adaptive Cruise control drops out in barren landscape areas. Adaptive Cruise Control Temporarily Unavailable message appears in the IP. Cause This condition may be due to one of the following: Software occasionally takes longer than normal to identify a potential collision situation. Radar reflections look like an actual vehicle causing a brief activation of brakes. Radar does not see enough reflections so it assumes it is blocked and goes offline. Correction An updated software calibration has been released to address these conditions. A learn procedure (service alignment or service calibration) is not required.
17-NA-337
All or Some Options May Be Missing from Driver Information Center (DIC) Info Pages Menu Due to Them Not Being Selected Condition Some customers may comment that with the Info option selected from the main menu (1), the Info Pages are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the active info pages menu. Correction If this concern is encountered, determine if all/any of the selections in the active info pages menu are not selected. To do this, follow the steps listed below.
PIT5236K
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
17339
17339 - Service Update. Certain vehicles equipped with a spare tire (RPO QCL), may have a spare wheel assembly installed that will not have the correct lug pattern and either cannot be mounted to the vehicle, or may be difficult to mount which could lead to possible wheel detachment while driving. Dealers are to inspect the spare wheel/tire, and if necessary, install the correct spare wheel.
PIC6306
The Preliminary Information communicates that avehicle may come into the dealer with a SES light on and code P0446 set in Engine Control Module. Dealer is instructed to inspect the EVAP air inlet pipe to the EVAP canister for dust intrusion. If dust intrusion is found dealer is instructed to clean the air inlet pipe and filters and replace the EVAP canister.
16NA129
This informational bulletin advises the technician not to change the crankshaft balancer if it has the illusion of a wobble or vibration appearance.
17NA281
This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope
PIT5441C
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that may have an Object Detection System Message Diagnostic Trouble Codes U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269 stored in the active safety module. Technician should inspect his Multiple Diagnostic Interface cable for damage. Technician should use the Multiple Diagnostic Interface on a like vehicle with object detection bus or theEL-47955-1 MDI 1, MDI 2 Self-Test Loopback Adapter,if there are no issues found finish with diagnosing the customer’s concern, if concern is present in the like vehicle replace the Multiple Diagnostic Interface cable.
030603004V
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIT5074K
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
040601029I
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
000601012H
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIT5389E
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
150603002G
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PIT3099Q
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
070601016D
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
13-08-116-001C
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIC6296A
This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.
PIC6303
This Preliminary information communicates to look for other codesP0AEE, P0AF3, P0BD2, P0BD7, P0BDC, P0BE1 if a customer comes in with a Mil Request.
99-08-51-001D
Thins informational bulletin provides information on Paint-less Dent Repair Process.
03-08-46-004T
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIT5411H
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5163C
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC6302
The PI was created to advise of an engineering investigation for a concern of unable to connect toOnStar Virtual Advisor when selecting "New Destination" in the OnStar menu.
17-NA-211
This informational bulletin provides to the technician, locations to check for possible loose or damaged electrical connections that may set a DTC instead of just replacing a part.
PIP5512
This Preliminary information communicates that the valve body assembly for any vehicle equipped with a 9T50/60 transmission assembly equipped with the ETRS will require engineering review for possible complete transmission assembly replacement if diagnoses leads to be a valve body or ETRSconcern.
17-NA-227
This informational Bulletin provides some Diagnostic Tips for preventing unnecessary HV Battery Pack replacement.
17-NA-213
This informational bulletin provides information for the service parts identification (SPID) label replacement.
PIC5932B
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
This warranty administration bulletin provide policy information on required operating procedures.
16-NA-371
This informational bulletin explains how the technician no longer needs to perform the 3 hour battery relearn procedure on 2017-2018 vehicles with Start/Stop.
PIC6297
This Preliminary information communicates that engineering is working on a fix for P3260.
08-08-44-029H
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
PIC6296
This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.
04-00-89-015P
This warranty administration bulletin provide policy information on required operating procedures.
11-08-49-001V
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
17-NA-244
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
17-NA-242
This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
16-NA-267
This informational bulletin describes what technicians should do if they are unable to perform a TRCM Range Motor Position Learn after a TRCM replacement and to validate that the TRCM has latest software.
17-NA-230
This informational bulletin provides information on mcgard wheel locks and if the key ever fractures that they will replace it via the website provided.
17247
17247 - Service Update. Certain vehicles may exhibit a rattle noise in the rear of the vehicle. This noise may be caused by a loose rear suspension bolt. The bolt could work its way out completely, causing a clunk and rear steering input while coming to a stop. Dealers will verify torque on all bolts involved. Replace bolts that were not at the specified torque value.
PIC5588D
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5216F
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
00-03-10-002K
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PI1410B
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
00-06-01-012G
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
05-00-89-029D
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
03-00-89-006N
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
04-00-89-015O
This warranty administration bulletin provide policy information on required operating procedures.
99-04-20-002J
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PI0671A
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
17-NA-067
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
06-08-47-001M
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.