PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
2013 CADILLAC ATS
Service bulletins
1908 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIT3271Q
Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
Other
New Vehicle Monitoring Programs Section in IVH
PIP4902T
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIC6086J
Service Bulletin/Repair Instructions
This PI communicates a procedure to clean oil leaking from the rain sensor.
PIP4902S
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP4964F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
23-NA-153
Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PI0281L
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIT5551R
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
07-00-89-037W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
Service Bulletin/Repair Instructions
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
23-NA-001
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
25-NA-052
Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
08-03-10-006I
Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP5358D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
16-NA-109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIT5551Q
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
07-00-89-037V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
10-08-110-001L
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
21-NA-043
Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
09-06-04-026Z
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
18-NA-263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5074Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962B
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
08-07-30-035I
Service Bulletin/Repair Instructions
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
04-06-01-029K
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIP4723J
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5698E
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5569C
Service Bulletin/Repair Instructions
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIP6015
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
10-00-89-009F
Service Bulletin/Repair Instructions
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
17-NA-239
Service Bulletin/Repair Instructions
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
01-06-01-011Q
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
20-NA-132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT5551P
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
04-06-04-051J
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
17-NA-087
Service Bulletin/Repair Instructions
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
23-NA-219
Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5099H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC6086H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
02-00-89-002X
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
Service Bulletin/Repair Instructions
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5569B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
01-00-89-010S
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-012N
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-306
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
Service Bulletin/Repair Instructions
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
Service Bulletin/Repair Instructions
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
18-NA-115
Service Bulletin/Repair Instructions
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
00-03-10-002M
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
Service Bulletin/Repair Instructions
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
Service Bulletin/Repair Instructions
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
20-NA-016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
18-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for engine oil life monitor operation calculation.
08-07-30-035H
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
06-00-89-029V
Service Bulletin/Repair Instructions
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
Service Bulletin/Repair Instructions
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
Service Bulletin/Repair Instructions
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
PIP5898B
Service Bulletin/Repair Instructions
This Preliminary information communicates a potential root cause for a rear axle seal leak.
07-00-89-037S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Service Bulletin/Repair Instructions
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIT5551N
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
19-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT6122
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Service Bulletin/Repair Instructions
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
22-NA-240
Service Bulletin/Repair Instructions
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
23-NA-224
Service Bulletin/Repair Instructions
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.
PIT5074P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminatedâ.
PIC6123G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIT5214F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17-NA-040
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
PIT5551M
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
03-00-91-001I
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP4964E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
05-00-89-029F
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
02-00-89-002W
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
07-08-49-020R
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP4112T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
PIT5551L
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
09-00-89-016H
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Service Bulletin/Repair Instructions
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5551K
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
21-NA-026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Service Bulletin/Repair Instructions
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
01-06-01-011N
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Service Bulletin/Repair Instructions
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT4261J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
11-00-89-005W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
19-NA-219
Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
08-07-30-035G
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
00-06-01-012M
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
19-NA-256
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIC5730B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps on enabling afterblow. Technician will need to use Global Diagnostic System 2 and locate the Heater-Vent-Air Conditioning module part number and software part number. Technician will need to contact Techline Customer Support Center if the Heater-Vent-Air Conditioning module part number 13587255 with software part number 13587263.
16-NA-130
Service Bulletin/Repair Instructions
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
15-NA-017
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PIT5551J
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PI0754F
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5898A
Service Bulletin/Repair Instructions
This Preliminary information communicates a potential root cause for a rear axle seal leak.
00-00-90-002M
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
PIP5898
Service Bulletin/Repair Instructions
This Preliminary information communicates a potential root cause for a rear axle seal leak.
02-00-89-002U
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
09-00-89-008F
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5551H
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIP5632G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3271N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-205
Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting.
10-00-89-006I
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
22-NA-185
Service Bulletin/Repair Instructions
This informational bulletin explains how the trans slip or flare can be a normal condition.
22-NA-195
Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PIT5698C
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PI0592G
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5429A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
05-06-04-022T
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
Service Bulletin/Repair Instructions
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
00-06-01-012L
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
00-06-01-026P
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
Service Bulletin/Repair Instructions
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
11-00-89-005T
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
Service Bulletin/Repair Instructions
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
PIT5569B
Service Bulletin/Repair Instructions
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT4261H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
12-01-37-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIC5260F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
Service Bulletin/Repair Instructions
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
22-NA-106
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
12-00-89-003B
Service Bulletin/Repair Instructions
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIC5260E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIP5790B
Service Bulletin/Repair Instructions
This Preliminary information communicates a corrosion, coolant / engine oil contamination concern of the terminals located in the ECM connectors. This document is an aide for technicians to diagnose and locate a resistance concern associated with these terminals. This condition can set various trouble codes and illuminate the MIL, make the engine stall or have a crank no start condition.
01-00-89-010O
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP4670J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
18-NA-246
Service Bulletin/Repair Instructions
This service bulletin provides repair procedures, depending on model year, to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTC P0172, P06DE and/or P0521 Set.
PIT3271M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT3271L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
13444
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Dual Mass Flywheel (DMF) Protection Expires with Base Warranty. Equipped with 6-Speed Manual Transmission (M3L)
080089014G
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
070601016G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PI0653F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP4902P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4723F
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
22NA009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
000090002L
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17NA040
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
030310007K
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
030091001H
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
PIC6424A
Service Bulletin/Repair Instructions
This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.
19NA256
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIT3099U
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIC5650J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
21NA152
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
21NA147
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
010842001N
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035E
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
070089037Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21NA124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5214E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
20NA159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
17NA087
Service Bulletin/Repair Instructions
This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
21NA108
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.
PIP5257E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
19NA044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16NA338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PI0653A
Service Bulletin/Repair Instructions
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center A Service Agent (Dealer) during vehicle service may need to replace an engine turbocharger (TC). Any turbocharger that is returned to the Warranty Parts Center (WPC) will be inspected by engineering for root cause failure. The Warranty Part Center (WPC) has received turbochargers returned by Service Agents that have been disassembled, damaged during removal from the engine, electrical harnesses or connectors that have been cut or removed from the turbocharger and/or improperly packaged turbochargers resulting in shipping damage.
21NA103
Service Bulletin/Repair Instructions
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
050308002I
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
PIP5247A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. P0651 may also be set in the ECM with the P06DE. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.
18NA146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
18NA099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5260D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
PIP5790
Service Bulletin/Repair Instructions
This Preliminary information communicates a corrosion, coolant / engine oil contamination concern of the terminals located in the ECM connectors. This document is an aide for technicians to diagnose and locate a resistance concern associated with these terminals. This condition can set various trouble codes and illuminate the MIL, make the engine stall or have a crank no start condition.
110089005Q
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
20NA138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA043
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
150089004C
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
010601011L
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIC6086G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
090604026S
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
18NA263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
000310002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
20NA213
Service Bulletin/Repair Instructions
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
1308116001F
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
PIP5628C
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIT5551F
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
17NA239
Service Bulletin/Repair Instructions
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
110089005P
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI1171D
Service Bulletin/Repair Instructions
This preliminary informational (PI) provides diagnosis and repair information regarding bearing damage or when an engine will not rotate.
18NA115
Service Bulletin/Repair Instructions
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
PIP5180C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
PIP5226D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
20NA026
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
PIP5684B
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
PIP5095G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP4902N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5528F
Service Bulletin/Repair Instructions
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
PIP5528E
Service Bulletin/Repair Instructions
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
120232002B
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
PIC5453C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
070604025M
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
060089029T
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5628B
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383
Service Bulletin/Repair Instructions
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5684A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
060089029R
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIC5650G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5257D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
PI0281H
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
100089005I
Service Bulletin/Repair Instructions
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
060089029P
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
020089002S
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
18NA072
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if faulty for a Reduced Engine Power, MIL On, DTC P228C condition.
040601029J
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
000310003Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
16NA119
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
20NA029
Service Bulletin/Repair Instructions
This technical bulletin provides a Service Procedure to correct a Condition of Ticking, Tap or Rattle Noise from Engine.
PIT3099T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
050307009I
Service Bulletin/Repair Instructions
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
20NA016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
PIP5540F
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIC6123F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PI0592F
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
100089009D
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
010842001M
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
PIT3271J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5074M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
990420002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIP5402E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIP5684
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
100089006G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security and information on GM key code look up applications.
PIT5551E
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
010089010N
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
PIP4670H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP5676A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
PIP5676
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
150844001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PIP5528D
Service Bulletin/Repair Instructions
This Preliminary information communicates the repair recommendations for misfire in HFV6 re-manufactured engines.
PIP5529B
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostics and repair to assist in resolving a malfunction indicator lamp illumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
PIP5632B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3099S
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PI0592E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
090604026R
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIC6123E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
130089008B
Service Bulletin/Repair Instructions
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
070601016F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
080730026F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIC6086F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIC6123D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
990089019R
Service Bulletin/Repair Instructions
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
PIC5779K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PI1344C
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PIT5569A
Service Bulletin/Repair Instructions
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
19NA081
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some SiriusXM Channels Due to Interference in Some Geographic Locations.
PIT3099R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
PIP5257C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
050604022Q
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
1308116001E
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
000601012J
Service Bulletin/Repair Instructions
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
090604026Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5528C
Service Bulletin/Repair Instructions
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIP4964D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
PIP4670G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
060847001O
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIC5756B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that intermittently the Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.
PIC6364A
Service Bulletin/Repair Instructions
This Preliminary Information communicates information on relearning the power windows if they become inoperative after the vehicle's battery becomes discharged.
PIT5074L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
18NA246
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set. Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.
PIP5632A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035D
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIT5551D
Service Bulletin/Repair Instructions
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
000310006N
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIC5733C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02. Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The Diagnostic Trouble Code will be stored as history and you will now be able to use the clear Diagnostic Trouble Code command to erase the Diagnostic Trouble Code.
PIC6025D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.
PIP5640
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5226C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
080089014E
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5331H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017, 2018, and 2019 model years.
PIP5569A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIC5260C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC6360
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PIC6123C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC5979B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC6013E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. If needed, also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.
PIC6042B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.
PIP5528B
Service Bulletin/Repair Instructions
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
030729004L
Service Bulletin/Repair Instructions
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
PIP4670F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
1008110001H
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
110089005N
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
Service Bulletin/Repair Instructions
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
070849020P
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
1008110001G
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
PIP4902M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5331G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017, 2018, and 2019 model years.
100845001F
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
090089002Q
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5632
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
110849001Z
Service Bulletin/Repair Instructions
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIP4902L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
120089002C
Service Bulletin/Repair Instructions
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIP4021D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.
PIP5528A
Service Bulletin/Repair Instructions
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIP5540D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT4945H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIP5628
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
120601003C
Service Bulletin/Repair Instructions
This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.
090089016F
Service Bulletin/Repair Instructions
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
110849001Y
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
PIC5494J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
PIT5444D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
090089002P
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIC5836E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.
010089010M
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
17NA346
Service Bulletin/Repair Instructions
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
17NA170
Service Bulletin/Repair Instructions
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
100089005H
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on required operating procedures.
060089026O
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
PIC5650F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6073E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT5214D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080089014C
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5540B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
Service Bulletin/Repair Instructions
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
PIP4925B
Service Bulletin/Repair Instructions
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
18207 02
Service Bulletin/Repair Instructions
Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **
PIT5353C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PI1178F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern of an engine runs rough with the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.
18207
Service Bulletin/Repair Instructions
Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.
18207 01
Service Bulletin/Repair Instructions
Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **
PIP5191C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIC6086E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIP5601
Service Bulletin/Repair Instructions
This Preliminary information communicates
PIT4945G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIT5099D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5534A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.
PIP5597
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.
18305
Service Bulletin/Repair Instructions
18305 - Customer Satisfaction Program. Certain vehicles, serviced with a replacement engine, may have a condition in which the service engine camshaft cap bolts were not tightened to specification during the manufacturing process. If the camshaft cap bolts were not tightened to specification, they may loosen, resulting in loss of propulsion, reduced engine performance, and possible engine failure. A ?Service Engine Soon? message may illuminate on the vehicle?s Driver Information Center. Inspect and torque engine camshaft cap bolts.
PIP5596
Service Bulletin/Repair Instructions
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIC5979A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP4902K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC5779J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIP3423P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5095F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP5163D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5402D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIP5257B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
PIC6095C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIC5260B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5953D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5399A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIP5569
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
18135 01
Service Bulletin/Repair Instructions
18135-01 - Customer Satisfaction Program. Certain vehicles may have a condition in which power steering software may disable power steering assist within a few seconds after a warm restart, or while idling or driving at very low speeds following a warm restart. If this occurs, a chime will sound and the vehicle?s driver information center will display the following message: ?DRIVE WITH CARE & SERVICE POWER STRG.ASSIST?. Restarting the vehicle may resolve the software fault. Reprogram the power steering control module.
18135
Service Bulletin/Repair Instructions
Customer Satisfaction Program. Certain vehicles may have a condition in which power steering assist may be disabled to no assist in low voltage transient conditions. Reprogram the power steering control module
1208132001E
Service Bulletin/Repair Instructions
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
18NA125
Service Bulletin/Repair Instructions
This informational bulletin provides information for engine oil life monitor operation calculation.
PI0754C
Service Bulletin/Repair Instructions
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
080730035C
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PI0281G
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
130089010B
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
060089031E
Service Bulletin/Repair Instructions
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
110849001W
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
000089027J
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
PIP4112S
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
110089002C
Service Bulletin/Repair Instructions
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
030089006P
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
17NA215
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
PIP5529A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
090604015C
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
17NA080
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clean the ports and the passages of the cylinder head to correct the MIL on.
PIP5095E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIC4921E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on a proper paint code for some hard to find color options.
PIP5331F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 and 2018 model year.
090604026N
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
110089005L
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIP5180B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
PIP4670E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
060601010D
Service Bulletin/Repair Instructions
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
PIP5385D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. The technician is to inspect the fuel and readings for the High Pressure Fuel Pump. The technician is to drain and clean fuel tank and all lines if contamination is found. The technician is to replace the high pressure fuel pump and the fuel inlet line to the high pressure fuel pump. The dealer is to request the customer complete the fuel survey attached and send to the fuel system engineer at the e-mail address provided. Latest revision added model years to the PI with no other changes. New revision adds model year and removes the customer surveys.
PIC5891E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
150603001D
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIP5226B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIP5331E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 and 2018 model year.
PIT3271H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5540A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
Service Bulletin/Repair Instructions
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
050851001I
Service Bulletin/Repair Instructions
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
060089026N
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
010310003P
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5540
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
050604022O
Service Bulletin/Repair Instructions
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
PIC5650D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC5491K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
040089015R
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
16NA075
Service Bulletin/Repair Instructions
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
000310003W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
080730026E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
070089037L
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
PIP4959G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
120089007A
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
150603001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIC5839D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
070089036I
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
17NA386
Service Bulletin/Repair Instructions
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
010601011J
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
PIP5534
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.
PI1149A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
040730013D
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
Service Bulletin/Repair Instructions
This bulletin describes the Dealer special tool loan program process.
17NA375
Service Bulletin/Repair Instructions
This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
070604019F
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
17NA297
Service Bulletin/Repair Instructions
This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
PIC3100F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIC6025C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner’s manual Starting the Vehicle Messages section with the customer.
PIC6042A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.
PIP5529
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
PIC5650C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5528
Service Bulletin/Repair Instructions
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PI1408E
Service Bulletin/Repair Instructions
This PI provides a procedure to install an ionizer kit to reduce a musty odor condition.
PIC5492F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
070849020M
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide
150089004B
Service Bulletin/Repair Instructions
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Service Bulletin/Repair Instructions
Essential Tools that Include Consumable Parts (U.S. Only)
PI-1408E
Service Bulletin/Repair Instructions
Musty Odor from HVAC Vents on Startup Condition/Concern Some customers may comment on a musty or mildew odor coming from the HVAC instrument panel air outlet vents on startup. The odor most likely will dissipate after 30-60 seconds of operation. The odor generally occurs after the vehicle has been parked for 26 hours with sun load with temperatures of 21°C (70°F) or higher. This may be caused by condensation building up on the evaporator core, which does not evaporate by itself in humid conditions. The odor may be the result of microbial growth on the evaporator core being released into the air stream by the HVAC blower motor.
PIP5402C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIT5236K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
17NA307
Service Bulletin/Repair Instructions
This informational bulletin provides information of a possible misfire that may happen from incorrect camshafts being installed in the reman engines.
PIT5441C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that may have an Object Detection System Message Diagnostic Trouble Codes U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269 stored in the active safety module. Technician should inspect his Multiple Diagnostic Interface cable for damage. Technician should use the Multiple Diagnostic Interface on a like vehicle with object detection bus or theEL-47955-1 MDI 1, MDI 2 Self-Test Loopback Adapter,if there are no issues found finish with diagnosing the customer’s concern, if concern is present in the like vehicle replace the Multiple Diagnostic Interface cable.
030603004V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP4723C
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5074K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP5402B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
040601029I
Service Bulletin/Repair Instructions
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
000601012H
Service Bulletin/Repair Instructions
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIT5389E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT3099Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
070601016D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
13-08-116-001C
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5375E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the rear wheel drive manual transmission restriction has ended.
99-08-51-001D
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PIP3423N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP4959F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
PIP5163C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC6055C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a radio screen appears bubbled or is delaminating. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.
PIC5932B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
08-08-44-029H
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
04-00-89-015P
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
11-08-49-001V
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
17-NA-244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
PIT5444C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
PIC6083B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that maynot move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.
03-03-10-007J
Service Bulletin/Repair Instructions
This informational bulletin provides information on the temporary tire flat spotting condition.
04-00-89-015L
Service Bulletin/Repair Instructions
This informational bulletin provides warranty policy information on required operating procedures.
10-00-89-005F
Service Bulletin/Repair Instructions
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
PIP5507B
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIC5494H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
PIC5779H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIC6086D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIC5611E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIP5507A
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIP5507
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIP5402A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIC5588D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5375D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5216F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIP5191B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIT3099P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
00-03-10-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PI1410B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
05-00-89-029D
Service Bulletin/Repair Instructions
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
03-00-89-006N
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
04-00-89-015O
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
17-NA-136
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer or technician concern of the horizontal headlamp aim adjuster difficult or inoperative.
11-00-89-005K
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
17-NA-126
Service Bulletin/Repair Instructions
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
16-NA-355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PI0281F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
10-08-110-001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
03-06-03-004U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PI0844D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on towing/transport recommendations for Cadillac ATS and CTS, to avoid vehicle damage.
17-NA-039
Service Bulletin/Repair Instructions
This informational bulletin provides additional information on what oil to use in the 2.0L engines to eliminate the risk of engine/piston failure.
99-04-20-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIC6083A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that maynot move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.
PIP4112R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
15-08-44-001I
Service Bulletin/Repair Instructions
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
17-NA-080
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clean the ports and the passages of the cylinder head to correct the MIL on.
PI0671A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
PIE0385B
Service Bulletin/Repair Instructions
This engineering information bulletin ends the need for information from the field on vehicles that have the concern of a noisy water pump.
17-NA-067
Service Bulletin/Repair Instructions
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
06-08-47-001M
Service Bulletin/Repair Instructions
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
10-00-89-006F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report.
12-09-41-002D
Service Bulletin/Repair Instructions
This informational bulletin explains not to put anything metal or conductive on the passenger seat or it may set the reminder chime off.
PIC5733B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02. Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The Diagnostic Trouble Code will be stored as history and you will now be able to use the clear Diagnostic Trouble Code command to erase the Diagnostic Trouble Code.
PIC6013D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. If needed, also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.
PIT5389C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
07-07-30-010D
Service Bulletin/Repair Instructions
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
PIC4935F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5095D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
17-NA-047
Service Bulletin/Repair Instructions
This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message due to dirt and debris.
GCUS-3-848
Service Bulletin/Repair Instructions
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
PIC3278G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5959C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIP5375C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5588C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
02-00-89-002Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
PI1408D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision of PI1408C to update information under the Ionizer Kit Installation and remove the Note in the Parts Infomation.
PIP5331D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 model year.
01-03-10-003O
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
07-06-04-025L
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
PIP5029H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP4902J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5375B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC6086C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIP5385C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. The technician is to inspect the fuel and readings for the High Pressure Fuel Pump. The technician is to drain and clean fuel tank and all lines if contamination is found. The technician is to replace the high pressure fuel pump and the fuel inlet line to the high pressure fuel pump. The dealer is to request the customer complete the fuel survey attached and send to the fuel system engineer at the e-mail address provided. Latest revision added model years to the PI with no other changes.
PIC6123B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver's information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit's internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIP5180A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve. Technician will need to review the latest version of PIP5029 and perform a cold compression test if the concern is only a Hard Start Cold.
08-03-10-006F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
11-08-49-001U
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
04-03-10-013K
Service Bulletin/Repair Instructions
This informational bulletin provides information on driving characteristics of rear-wheel drive vehicles and available winter tires.
03-08-46-004S
Service Bulletin/Repair Instructions
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIC5759B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4733K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
99-00-89-019O
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC4541F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
PIT5236J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
07-08-49-020L
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP5393A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P2097 set in the Engine Control Module. Technician should update the Engine Control Module with the latest calibrations in Tis-2Web if the concern is intermittent and no issues with the long term fuel trim values.
08-08-44-015H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
99-00-89-019N
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC5492E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
01-03-10-003N
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
05-03-08-002H
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
02-00-89-002P
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
05-00-89-055F
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
PIC6123A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range.
PIT3099N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIP5163B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
11-00-89-004B
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
06-08-64-001D
Service Bulletin/Repair Instructions
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
01-03-10-003M
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
00-03-10-003V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
11-08-49-001T
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
PIE0385A
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.
PIT5389B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
04-06-04-051E
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
04-06-04-051D
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
040604051D
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIE0385
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.
PIC5851C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
PIT5236H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
PIC6025B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.
16NA355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PIC5891D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIC6055B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have a radio screen appears bubbled or is delaminating. Dealer can replace model years 2013 and 2015. If working on a 2016 model year vehicle dealer will need to contact General Motors Technical Assistance Center for further assistance. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.
030603004S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004T
Service Bulletin/Repair Instructions
Battery Testing and Warranty Replacement Requirements (North America ONLY)
040089015N
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
080730026D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIP5429
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
050604022N
Service Bulletin/Repair Instructions
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
090089002N
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
100844006D
Service Bulletin/Repair Instructions
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
00-03-10-003U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
05-08-44-024E
Service Bulletin/Repair Instructions
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
07-00-89-037J
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
08-08-44-029G
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
09-00-89-008C
Service Bulletin/Repair Instructions
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5282A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.
09-00-89-016E
Service Bulletin/Repair Instructions
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
11-00-89-005J
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
02-08-98-002G
Service Bulletin/Repair Instructions
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
08-08-44-015G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
01-00-89-010L
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
PI0653D
Service Bulletin/Repair Instructions
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
07-08-49-020K
Service Bulletin/Repair Instructions
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
PIC6193B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN.
01-03-10-003L
Service Bulletin/Repair Instructions
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
PI1510A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure to replace both the front suspension mounts and cups to correct a condition of a popping noise from the fron of the vehicle when traveling over bumps due to the front strut mount being torn due to high underbody/underhood temps in addition to traveling over speed bumps.
PIC5491J
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PI1251B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on applying thread locker to the catalytic converter bolts to eliminate a knock, rattle or ping noise from under the vehicle into the passenger compartment.
PIC6073C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.
PIP5029G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
05-00-89-072D
Service Bulletin/Repair Instructions
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
16NA241
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
PIT5074J
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
PI1394A
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA211
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN INFORMS THE TECHNICIANS ON A CHANGE MADE TO THE INTERLOCK COMPONETS OF THE SHIFTING SYSTEM TO INCREASE THE ROBUSTNESS OF GEAR LOCKOUT WHEN NOT ENGAGED.
PI0388F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
PIP4786C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
030603004R
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
PIC5494G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WHEN THE CUSTOMER COMMENTS THAT THEIR DIGITAL VEHICLE SPEED DISPLAY IS SHOWING A DIFFERENT SPEED THAN THE ANALOG VEHICLE SPEED DISPLAY. THERE MAY BE UP TO 2 MILES PER HOUR DIFFERENCE BETWEEN THE DIGITAL AND ANALOG VEHICLE SPEED DISPLAYS. THIS IS A NORMAL CONDITION DUE TO THE CALCULATION TOLERANCES BEING DIFFERENT FOR THE TWO DRIVER VIEWING ANGLES FOR THE ANALOG SPEEDOMETER; IT MAY ALSO APPEAR TO INCREASE THE DIFFERENCE BETWEEN BOTH DISPLAYS. NO PART REPLACEMENT IS REQUIRED AS THIS IS A NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE. FOR CTS VEHICLES BUILT BETWEEN APRIL AND JUNE OF 2011 OR THE 2013 ATS, SRX, XTS BUILT BEFORE AUGUST 29 2012 MAY HAVE A 3 MILES PER HOUR OR MORE VARIATION. THE TECHNICIAN IS TO REPLACE THE INSTRUMENT PANEL CLUSTER FOR THIS CONCERN.
GCUS-9-2816
Service Bulletin/Repair Instructions
15824-01 - Special Coverage (warranty information revised). Some vehicles (Intake Camshaft Position Actuator Solenoid Valve Control Circuit) or P0013 (Exhaust Camshaft Position Actuator Solenoid Valve Control Circuit) diagnostic trouble code (DTC) may set as a result of an internal broken wire in the intake or exhaust camshaft position actuator solenoid. If this occurs within the stated time frame dealer will replace the intake or exhaust camshaft position actuator solenoid valve as necessary.
16NA249
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.
070898001B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
000601012F
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
110849001S
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
PIC6198A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. IF THE CONCERN IS DUPLICATED AT THE DEALER WITH THE ONSTAR LED IS STILL GREEN AFTER THE VEHICLE IS TURNED OFF AND THE BLUETOOTH CALL WAS DISCONNECTED. DEALER SHOULD ADVISES THAT ENGINEERING IS AWARE OF THE CONCERN AND IS CURRENTLY INVESTIGATING THE ISSUE.
000601026I
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.
00-06-01-026H
Service Bulletin/Repair Instructions
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
16-NA-223
Service Bulletin/Repair Instructions
This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
16-NA-211
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN INFORMS THE TECHNICIANS ON A CHANGE MADE TO THE INTERLOCK COMPONETS OF THE SHIFTING SYSTEM TO INCREASE THE ROBUSTNESS OF GEAR LOCKOUT WHEN NOT ENGAGED.
PIC6210
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATES THE PROCEDURE TO THE TECHNICIAN HOW TO REGAIN BLU-RAY/CD/DVD PLAYER FUNCTION ON ALL NEW GENERATION INFOTAINMENT SYSTEMS WITH REGULAR PRODUCTION OPTION CODE U42 OR UWG BLU-RAY PLAYERS. IF THIS CONCERN IS ENCOUNTERED, CYCLE THE CD PLAYER/MEDIA DISC PLAYER FUSE AND RE-EVALUATE THE CONCERN.
PIC5428G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. THE ELECTRONIC BRAKE CONTROL MODULE MAY HAVE ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES C0035-C0050 WITH SPECIFICALLY SYMPTOM 18, 5A, OR 0F. TECHNICIAN WILL GAIN ACCESS TO THE CORRECT WHEEL BEAR PER THE DIAGNOSTIC TROUBLE CODE THAT IS SET. IF DEBRIS IS FOUND ON THE MAGNETIC ENCODER RING IT WILL NEEDED TO BE CLEANED.
11-08-49-001R
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
15824 BULLETIN
Service Bulletin/Repair Instructions
15824 - SPECIAL COVERAGE. ON SOME 2013 MODEL YEAR CADILLAC ATS AND CHEVROLET MALIBU VEHICLES, EQUIPPED WITH A 2.0L OR 2.5L ENGINE (RPOS LTG, LCV), A P0010 (INTAKE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE CONTROL CIRCUIT) OR P0013 (EXHAUST CAMSHAFT POSITION ACTUATOR SOLENOID VALVE CONTROL CIRCUIT) DIAGNOSTIC TROUBLE CODE (DTC) MAY SET AS A RESULT OF AN INTERNAL BROKEN WIRE IN THE INTAKE OR EXHAUST CAMSHAFT POSITION ACTUATOR SOLENOID.
PIP5094A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
10-08-110-001E
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.
09-06-04-026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
PIP-5389-B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE P015A SET. IF THE SERVICE INFORMATION FOR DIAGNOSTIC INSTRUCTION FOR DIAGNOSTIC TROUBLE CODE P015A WAS COMPLETED INSPECT THE ENGINE OIL LEVEL FOR BEING OVERFILLED. IF THE ENGINE OIL LEVEL IS FOUND TO BE OVERFILLED, READJUST TO CORRECT LEVEL AND RE-EVALUATE THE CONCERN. IF THE STEPS DO NOT LEAD TO A RESOLUTION, ADVISE THE CUSTOMER THAT ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A REPAIR.
PIC-5779-G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON THE PROPER WASHING OF THE BRIGHT ALUMINUM MOLDINGS TO AVOID THE MOLDINGS FROM GETTING DAMAGED. IT IS RECOMMENDED THAT A NON-ALKALINE SOLUTION BE USED FOR PREPARATION & WASHING OF THE BRIGHT ALUMINUM MOLDINGS.
99-08-51-007G
Service Bulletin/Repair Instructions
This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
PIC-6095-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS USED FOR WARRANTY SUBMISSION.
PIP-5389-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE P015A SET. IF THE SERVICE INFORMATION FOR DIAGNOSTIC INSTRUCTION FOR DIAGNOSTIC TROUBLE CODE P015A WAS COMPLETED INSPECT THE ENGINE OIL LEVEL FOR BEING OVERFILLED. IF THE ENGINE OIL LEVEL IS FOUND TO BE OVERFILLED, READJUST TO CORRECT LEVEL AND RE-EVALUATE THE CONCERN. IF THE STEPS DO NOT LEAD TO A RESOLUTION, ADVISE THE CUSTOMER THAT ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A REPAIR.
PI0592D
Service Bulletin/Repair Instructions
This informational bulletin provides information on service programming system (SPS) errors.
PIC-6025-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC TIP FOR VEHICLES WITH INTERMITTENT NO CRACK WITH A "TURN STEERING WHEEL START VEHICLE AGAIN". IF THERE IS A DIAGNOSTIC TROUBLE CODE B305A STORED HISTORY IN THE BODY CONTROL MODULE IT MAY HAVE BEEN CAUSED BY A BOUND UP STEERING WHEEL. REVIEW THE OWNERS MANUAL STARTING THE VEHICLE MESSAGES SECTION WITH THE CUSTOMER.
PIP-5402
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH THE DIAGNOSIS AND REPAIR STEPS FOR A VEHICLE WITH A CHECK ENGINE LIGHT ON WITH DIAGNOSTIC TROUBLE CODE P015B OR A REDUCED ENGINE POWER MESSAGE WITH DIAGNOSTIC TROUBLE CODE P1101. TECHNICIAN SHOULD LOOK FOR A MISSING OR DAMAGED O-RING SEAL IN THE CHARGE AIR COOLER COUPLER.
12-08-132-001D
Service Bulletin/Repair Instructions
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
PIP-3140-G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS AFTERMARKET ACCESSORIES INSTALLED ON THE VEHICLE THAT CAN CAUSE THESE ISSUES.
11-08-49-001Q
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF.
PI1223B
Service Bulletin/Repair Instructions
This informational bulletin provides information on black smoke and rough idle on cold start.
PIC-6086-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS TO RESOLVE THE ISSUE OF AN OILY SUBSTANCE THAT MAY BE FOUND ON THE INSIDE WINDSHIELD SURFACE, AND APPEARS TO BE LEAKING FROM THE REAR VIEW MIRROR AREA. TECHNICIAN WILL REMOVE THE MOISTURE SENSOR AND CLEAN THE GLASS AND MOUNTING BRACKET WITH ALCOHOL WIPE. IF THE GEL SEPARATES FROM THE SENSOR THE SENSOR WILL NEED TO BE REPLACED.
SB-02-07-30-029Z
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.
SB-16-NA-130
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO REVERSE AND NO 2ND GEAR DUE TO THE INSTALLATION OF THE INCORRECT UPPER VALVE BODY.
SB-16NA-131
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS.
SB-16-NA-137
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A NEW FOAM PATCH OVER THE MICROPHONE TO CORRECT A CUSTOMER CONCERN THAT WHEN USING THE BLUETOOTH® PHONE SYSTEM IN THEIR VEHICLE, THE PERSON ON THE RECEIVING END OF A MOBILE TELEPHONE CALL STATES THE AUDIO SOUNDS MUFFLED, DISTORTED OR HAS STATIC DUE TO THE FOAM PATCH ON THE BACK OF THE HEADLINER AT THE MICROPHONE MOUNTING AREA COMING LOOSE.
PIC-5374-D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5374D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIT-5401-F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.
PIT5401F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.
PIC-6198
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
PIC6198
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
PIP-5393
Service Bulletin/Repair Instructions
THIS PRELIMINARY COMMUNICATION ADVISES THAT SOME CUSTOMERS MAY COMMENT THE SERVICE ENGINE SOON LAMP IS ILLUMINATED AND DIAGNOSTIC TROUBLE CODE P2097 MAY BE SET IN THE ENGINE CONTROL MODULE. THIS COMMUNICATION ADVISES THE TECHNICIAN THAT GM ENGINEERING IS AWARE OF THE ISSUE AND IS CURRENTLY RESEARCHING THE CONCERN.
PIP5393
Service Bulletin/Repair Instructions
THIS PRELIMINARY COMMUNICATION ADVISES THAT SOME CUSTOMERS MAY COMMENT THE SERVICE ENGINE SOON LAMP IS ILLUMINATED AND DIAGNOSTIC TROUBLE CODE P2097 MAY BE SET IN THE ENGINE CONTROL MODULE. THIS COMMUNICATION ADVISES THE TECHNICIAN THAT GM ENGINEERING IS AWARE OF THE ISSUE AND IS CURRENTLY RESEARCHING THE CONCERN.
PIC6193A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.
PIP5168E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
PIC4707E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC5088F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SB-10-08-46-001C
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.
SB-15-06-03-001B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
PIC-4935-E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC4935E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIT5389A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIP-5331-C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE.
PIP5331C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE.
SB-03-06-03-004Q
Service Bulletin/Repair Instructions
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
SB-06-08-47-001L
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
SB-07-06-01-016C
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
SB-16-NA-119
Service Bulletin/Repair Instructions
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
PIP-5385-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON OR REDUCED ENGINE POWER MESSAGE ON THE DIVER INFORMATION CENTER.
PIP-5389
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER.
PIP5385A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON OR REDUCED ENGINE POWER MESSAGE ON THE DIVER INFORMATION CENTER.
PIC6193
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO MAKE ANY REPAIRS OR REPLACE ANY PARTS. THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS.
PI-0754-B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
SB-16-NA-117
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
PI-0281-E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
PIC-5260-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC5260A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
SB-03-07-29-004K
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
SB-16-NA-109
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS.
PIP5331B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that some vehicles may have rattle, tick, or knock type noise. If there are any drivability concerns they should be addressed prior to the following diagnostic progression. Technician will take a sound file or video with sound of the noise prior to dis-assembly. Technician may find this noise hard to isolate to one area in the engine. There are four different steps to take to diagnosis the concern. Technician will perform injector diagnosis to ensure there are no leaking injectors causing a noise due to excessive fuel in any one cylinder. Replace any out of specification injectors the reevaluate for the noise. Technician will remove the intake manifold and visually inspect for excessive carbon on the intake valve stems and top of the valve causing noise. If carbon is present then follow the latest version of PIP5029 to clean the valves or replace heads as needed. Technician will remove the cam cover of the affected bank (both if needed) to inspect for soft or spongy stationary hydraulic lash adjusters. Push down on the rocker end at the stationary hydraulic lash adjusters to test for soft or spongy. If soft or spongy stationary hydraulic lash adjusters are found, carefully remove the affected head and inspect the oil passage below the head gasket for debris. If debris is found, inspect the camshaft caps for wear or discoloration due to lack of oil. During inspection if wear or discoloration is found then replace the cylinder head assembly with camshafts. If there is no wear or discoloration, clean the oil passages and replace the head gasket. Technician will use chassis ears or a stethoscope; listen to the right and left side of the engine. Once the noise is isolated or if unable to isolate, remove the piston and rod assemblies from the affected bank(s) to inspect for either; a loose rod bushing in the rod, or a loose wrist pin in the bushing. If this is found, replacing the piston an
PIT5236G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PIT5344E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician how to diagnose vehicles with the CD player inoperative. If this concern is encountered, cycle the CD player fuse and re-evaluate the concern. If the concern is no longer present, replace the CD player. When the CD player is still found to be inoperative after cycling the fuse follow Service Information diagnostics.
00-03-10-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
PI0572C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PI0360F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
16-NA-091
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the steering column lock module for vehicles that have the condition of service column lock message displayed due to an internal calibration concern within the module
PIP5385
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that may have Service Engine Soon lamp or reduced engine power message came on and was cleared after cycling the key. Also technician may find a P228C set as current or history, and a prior history of High Pressure Fuel Pump replacement, and the customer has been using E85 fuel. If the Diagnostic Trouble Code is current follow Service Information instruction for the repair. If the code is set in history and there are no current drivability concerns take a large fuel sample and let it sit for a couple of hours looking for contamination. Verify the fuel pressure using a scan tool the actual and desired fuel pressures are very close to the same. If contamination is found in the tank then completely flush the fuel system and add e-10 fuel. Also remove the high pressure fuel pump inlet line from both ends. Using regulated air down to about 60 pounds per square inch or lower, blow through the inlet side of this pipe / hose. Inspect for restriction in the check valve built into this hose. If restricted then replace the pipe run a tank of premium fuel through the vehicle and reevaluate the concern.
PIT5268A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
PIE0348A
Service Bulletin/Repair Instructions
This engineering informational bulletinis ending the need of information from the field on vehicles with the conditon of loss of audio, chimes or turn signal click/clack, with DTC U0180 or B1325 sym03
08-00-89-014B
Service Bulletin/Repair Instructions
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
07-00-89-037I
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
16-NA-075
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
PI1251A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure to apply thread locker to the catalytic converter bolts for vehicles with the condition of a knock, rattle, or ping noise from under the vehicle into the passenger compartment
PIC6181
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
08-07-30-026C
Service Bulletin/Repair Instructions
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIP5232C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
11-08-49-001P
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing
16-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
03-00-89-006M
Service Bulletin/Repair Instructions
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O
Service Bulletin/Repair Instructions
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
06-00-89-029M
Service Bulletin/Repair Instructions
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
09-00-89-002M
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
04-00-89-015K
Service Bulletin/Repair Instructions
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
12-03-10-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
PIC5953A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
16-NA-055
Service Bulletin/Repair Instructions
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
PIP5375A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
PI1509A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure to Water Test, Apply Sealer at Laser Braze to the vehicle that has the conditon of a Wind Noise and/or Water Leak at Front Roof or Windshield, Water Running Down Interior A-Pillar
PIP5375
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
PIC6170
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT LOCATION. THE POSITION INDICATOR MAY SHOW THE VEHICLE TURNING IN THE OPPOSITE DIRECTION OR MAY SHOW THE VEHICLE TRAVELING OFF THE ROAD. TECHNICIAN WILL INSPECT THE HUMAN MACHINE INTERFACE MOUNTING. FOLLOW SERVICE INFORMATION FOR THE CORRECT ORIENTATION OF THE HUMAN MACHINE INTERFACE.
02-08-42-001I
Service Bulletin/Repair Instructions
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
04-06-01-029H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
12-09-41-002C
Service Bulletin/Repair Instructions
This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
PIP5226A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
08-08-44-015F
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
16-NA-037
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the active safety control module for vehicles with the condition of collision/detection system inoperative
01-08-42-001K
Service Bulletin/Repair Instructions
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
PIT4720D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
02-08-98-002F
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
PIP5264
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
16-NA-025
Service Bulletin/Repair Instructions
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
06-08-50-009I
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
03-08-46-004R
Service Bulletin/Repair Instructions
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
PIP5257
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
16-NA-011
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
PIC6013C
Service Bulletin/Repair Instructions
A customer may comment they receive an "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the DIC when attempting to activate the cruise. Other possible messages may include, Park Assist Symbols Unavailable, Lane Departure Warning Unavailable and Rear Auto Braking Unavailable. If normal diagnostics lead to a concern that can be duplicated and there are no DTCs present, the concern is most commonly caused by one of the following issues. Perform the yaw rate sensor learn procedure (Multi Axis Sensor), clear any DTCs that may have set during programming, and let vehicle go to sleep before evaluating the concern.
16-NA-008
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the radio antenna and reprogram the HVAC control module to correct a condition of auto-on rear window defogger and outside rear view mirror defogger inop
06-06-01-010C
Service Bulletin/Repair Instructions
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
PI1408C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure to install a ionizer, clean evaporator and inspect the drain tube on vehicles that exhibit a condition of a musty odor from the HVAC vents on start up.
PIC5614A
Service Bulletin/Repair Instructions
Changing Turn-By-Turn Voice Response To Metric Or English Units
PIC6013A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. Also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.
05-08-51-001H
Service Bulletin/Repair Instructions
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
PIT5332B
Service Bulletin/Repair Instructions
HD Radio Turns On Unwanted When Using Radio Station Voice Command.
16NA008
Service Bulletin/Repair Instructions
Subject: Auto-On Rear Window Defogger and Outside Rear View Mirror (OSRVM) Defogger Not operating
16NA011
Service Bulletin/Repair Instructions
Infotainment System Will Not Return to Media After Bluetooth Call Ends
PIP5243
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5257A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
PIT5344D
Service Bulletin/Repair Instructions
CD Player Inoperative.
PI11489B
Service Bulletin/Repair Instructions
ome customers may comment on a malfunction indicator lamp (MIL) illuminated. They may also comment that they intermittently are unable to shift into Reverse. When checking the vehicle for DTCs, the engine control module (ECM) may report P0502 as current or in history. This may be caused by water intrusion into the vehicles manual transmission output speed sensor or could be induced by the customer slipping the clutch for an extended period of time, as in holding the vehicle on a hill.
PIT5353A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIC5494F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 miles per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
PIC5733A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02. Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The Diagnostic Trouble Code will be stored as history and you will now be able to use the clear Diagnostic Trouble Code command to erase the Diagnostic Trouble Code.
PIT4943D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIC6104A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.
06-00-89-031D
Service Bulletin/Repair Instructions
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
07-08-49-020J
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
15-NA-079
Service Bulletin/Repair Instructions
OnStar Voice Fallback Number Update
PI1489A
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated, Intermittently Unable to Shift into Reverse, DTC P0502 Set Condition/Concern Some customers may comment on a malfunction indicator lamp (MIL) illuminated. They may also comment that they intermittently are unable to shift into Reverse. When checking the vehicle for DTCs, the engine control module (ECM) may report P0502 as current or in history. This may be caused by water intrusion into the vehicles manual transmission output speed sensor or could be induced by the customer slipping the clutch for an extended period of time, as in holding the vehicle on a hill.
PIP5216D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
15-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
PIP5232B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
00-03-10-006L
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
PIT5214B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIC3100E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIC5756A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that intermittently the Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.
PIP5216C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
15-08-44-001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
15-08-44-001G
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
15404
Service Bulletin/Repair Instructions
15404 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION THAT IF INVOLVED IN A NON-DEPLOYMENT CRASH MAY NOT AUTOMATICALLY ACTIVATE ANY POST-CRASH ACTIONS, INCLUDING AN AUTOMATIC CRASH RESPONSE (ACR) CALL FROM ONSTAR, DOOR UNLOCK, INTERIOR LAMP ILLUMINATION, HAZARD LAMP ACTIVATION, HVAC BLOWER SHUTDOWN, AND FUEL PUMP SHUTDOWN. A NON-DEPLOYMENT CRASH EVENT IS NOT SEVERE ENOUGH TO DEPLOY THE SEAT BELT PRETENSIONERS OR AIRBAGS. ALL POST-CRASH ACTIONS INCLUDING AN ONSTAR ACR CALL WILL FUNCTION AS DESIGNED FOR ANY CRASH WITH A SEAT BELT PRETENSIONER OR AIRBAG DEPLOYMENT. THE ONSTAR BUTTONS CAN BE PRESSED TO REQUEST HELP, IF NEEDED. DEALERS ARE TO REPROGRAM THE SDM, OR IN SOME INSTANCES, REPLACE THE SDM.
10-00-89-005E
Service Bulletin/Repair Instructions
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
PI1126G
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
PI1408B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of musty odor from HVAC vents on startup.
PI1344B
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PIP5216B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
02-07-30-029Y
Service Bulletin/Repair Instructions
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIC6034A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when shutting the vehicle off when the radio is turned off prior, the radio will turn back on in the muted condition on the next key cycle. No action should be taken at this time as this is considered a normal operating characteristic.
01-06-01-011I
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
08-08-44-029F
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PI0799A
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
PI1360D
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
PIP3423M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP4919E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
PIC5953B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
15-NA-030
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
PIE0348
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from dealers on a customer concern of loss of audio, chimes or turn signal click/clack with DTC U0180 or B1325 sym03 set.
PIP5338
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
06-00-89-031C
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
15-06-03-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PIP5095C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
08-08-44-029E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PIP5331
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the rod, or a loose wrist pin in the bushing. There should be no metal through the oil and a piston and rod assembly will repair this noise. If technician finds metal refer to the latest version of PIP5216. If no wrist pins or bushings are found loose and all other diagnostics for this type of noise has been exhausted then engine replacement may be necessary.
05-03-07-009H
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
PI0653C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.
PIC6013B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. Also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.
PIP3423L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5191A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIC6102A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have intermittent or no audio. Technician should inspect the amplifier for water damage. Technician should also inspect the wire harness that enters at the right wheelhouse in front of the amplifier. Ensure the grommet is properly installed as water may wick into the harness of the amplifier. Technician should also check for a water leak around the tail lamps, and make sure the sunroof drain tubes are fully connected and not damaged if equipped.
PIT5468
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
PIC6085A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
PIT5464
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5465
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIC6133
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to check the intermediate steering shaft boot for being out of position at the cowl if there is a complaint of excessive road or engine noise in the passenger compartment. Most of the time this boot is out of position, reposition the boot and ensure it is fully seated and reevaluate for the concern.
PIP5325
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
PIP4112Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP5243A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician of a concern where the vehicle has a rough idle or idle shake. If there are no diagnostic trouble codes, misfires, or any other drivability concerns, replace both engine mounts with an updated design following published service information procedures.
PIC6123
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC4740F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for multiple concerns including service engine soon light, reduced power, no crank or start, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The transmission control module or engine control module may not communicate with the scan tool. This could be caused by unseated pin or pins in the transmission connector. The technician should inspect the transmission connector X1 terminals by disconnecting it and carefully tugging on each wire to ensure the pins are fully seated. On the Cadillac ATS and CTS only the check the harness securing bracket on the passenger side of the vehicle were the transmission bell housing is attached to the engine block the harness should hang below the securing bracket. The harness should also be checked for chaffing.
PIT5320
Service Bulletin/Repair Instructions
Navigation Voice Prompts Choppy Distorted or Garbled.
PI1508
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern that the windshield wipers are intermittently inoperative in all modes.
15-00-89-005
Service Bulletin/Repair Instructions
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
PIC6073B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PI1523
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of a rough idle while vehicle is in gear.
10-08-110-001D
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper use of GM floor mats.
00-06-01-026G
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
07-00-89-037H
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
09-09-40-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
PIT5236F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PI-1508
Service Bulletin/Repair Instructions
CADILLAC: SOME VEHICLES ARE EXPERIENCING AN INOPERATIVE, INTERMITTENTLY, WINDSHIELD WIPERS DUE TO EITHER HIGH RESISTANCE OR GROUND OPEN G105 FAULTY EYELET. MODEL 2013 ATS. *PE
09-00-89-002L
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5932A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIT5236E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
PIC6093A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a service column lock message. Technician will find diagnostic trouble code B2897 symptom 05 set as history. Any of the follow scenarios could set the code. 1. Power mode is OFF, OPEN the Driver Door, then press the Ignition Switch within 100ms (power mode changes to ACC or RUN). 2. Power mode is ACC or RUN, the Driver Door is OPEN, then change power mode to OFF, and close the Driver Door within 300ms. 3. Power mode is OFF, then OPEN and CLOSE the Driver Door quickly?in less than 300ms. If these are ruled out as the cause of the code or it is set current follow normal service information diagnostics. If the scenarios are the cause of the concern this is a normal operation, communicate to the customer that General Motors is working on a solution for this concern.
03-06-03-003E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
PI1510
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a front strut mount repair procedure to correct a customer concern of a popping noise when traveling over bumps.
03-07-29-004J
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
PIT5443
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
03-00-89-006L
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
PI1509
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of wind noise and/or water leak at front roof or windshield, and water running down interior A-pillar.
PIC6108A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
PI1408A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of musty odor from HVAC vents on startup.
01-08-51-003E
Service Bulletin/Repair Instructions
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
05-06-04-022M
Service Bulletin/Repair Instructions
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
06-00-89-029K
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
PIC5491G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5442
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
03-06-03-004N
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
PI0917F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of intermittent brake squeal or squeak noise on initial brake application.
PIC5650B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PI1408
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of musty odor from HVAC vents on startup.
07-06-04-019E
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
15-06-03-002
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
02-00-89-002O
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC6107
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
PIC6108
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
PIT5214A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5344C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.
99-00-89-019M
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
PIC6073A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIC6075A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
PIC6104
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.
15-08-44-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PI1488
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of ?Service AFL Lamp? message displayed on the driver information center (DIC). Technicians also may find DTC(s) B257C and B257D stored.
PI1489
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp (MIL) illuminated. Technician may find DTC P0502: Vehicle Speed Sensor (VSS) Circuit Low Voltage.
PIC6102
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have intermittent or no audio. Technician should inspect the amplifier for water damage. Technician should also inspect the wire harness that enters at the right wheelhouse in front of the amplifier. Ensure the grommet is properly installed as water may wick into the harness of the amplifier.
PIP5216A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIT5384A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
PI1360C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
PI1483
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a diagnostic tip for a customer concern of a Malfunction Indicator Lamp (MIL) illuminated and technicians may find DTC P0454 (Fuel Tank Pressure Sensor Circuit Intermittent) set .
PIT5236D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
09-00-89-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIP5300
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that engine overheating, and/or poor heater performance, AC off message, and Malfunction Indicator Lamp illumination. Technician will find Diagnostic Trouble Code P00B7 and/or P2181. Technician will gain access to the water outlet assembly and inspect for flashing or debris. If flashing or debris found in the water outlet assembly it will need to be replaced. Also inspect the upper heater core hose and coolant bypass pipe at the water outlet for a black plug. If plug is found, remove and discard.
PI-1360
Service Bulletin/Repair Instructions
GMC/CADILLAC/CHEVROLET: AFTER POSITIONING SHIFT LEVER INTO PARK, IT FAILS TO HOLD AND VEHICLE ROLLS WHEN BRAKE PEDAL IS RELEASED. MODEL 2013-15. ATS, CTS, ESCALADE, AVALANCHE, CAMARO, CORVETTE, EXPRESS, SILVERADO, SUBURBAN, TAHOE, SAVANA, SIERRA, YUKON. *PE UPDATED 2/5/16. *PE UPDATED 2/12/16. *PE
PI1482
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with repair information to correct a customer concern of engine mechanical noise from front of engine and/or Oil Pressure Low message on; DTC P06DD or P06DE may be set.
05-06-04-035E
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
PI1360B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
15-00-89-004A
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
00-06-01-026F
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
PIC5804A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the "Bluetooth" input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message "No Internet Connection" is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.
14687A
Service Bulletin/Repair Instructions
14687A - SERVICE UPDATE (REVISED SERVICE PROCEDURE AND WARRANTY TRANSACTION INFORMATION). THE INSTRUMENT PANEL CLUSTER (IPC) ON SOME 2013 MODEL YEAR CADILLAC ATS, SRX AND XTS VEHICLES MAY INTERMITTENTLY FAIL TO OPERATE WHEN THE VEHICLE IS IN THE ON/RUN POWER MODE. VEHICLES WITH THIS CONDITION MAY HAVE INOPERATIVE ANALOG GAUGES OR INDICATOR TELLTALES WHEN THE IGNITION IS IN THE ON/RUN POWER MODE. CYCLING THE IPC FROM A SLEEP STATE TO A WAKE-UP POWER STATE WILL AUTOMATICALLY CORRECT THE CONDITION; CUSTOMERS OR SERVICE TECHNICIANS, HOWEVER, MAY NOT BE ABLE TO REPLICATE THIS CONDITION.
15-08-44-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC6093
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a service column lock message with a possible diagnostic trouble code B2897 symptom 05 set as history. Any of the follow scenarios could set the code. 1. Power mode is OFF, OPEN the Driver Door, then press the Ignition Switch within 100ms (power mode changes to ACC or RUN) 2. Power mode is ACC or RUN, the Driver Door is OPEN, then change power mode to OFF, and close the Driver Door within 300ms 3. Power mode is OFF, then OPEN and CLOSE the Driver Door quickly?in less than 300ms If these are ruled out as the cause of the code or it is set current follow normal service information diagnostics. If the above scenarios are the cause of the concern this is a normal operation, communicate to the customer that General Motors is working on a solution for this concern.
PIP4959E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
PIP5209C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to follow this Preliminary Information if there is a diagnostic trouble code P00C6 and or P228C set and normal Service Information diagnostics didn?t lead to a repair. Technician is to recheck the terminals at the Engine Control module for fit and tension as well as the crimp to the wire. The engine control module terminals to inspect are in the X2 connector. Inspect terminal number 3, 18 and 19 for the fuel rail pressure sensor and in the X3 connector terminals 16 and 32 for the high pressure fuel pump. The diagnostic trouble codes could set with as little as a 2 ohm resistance reading on these circuits. If any concerns are found replace the affected terminals and verify the repair.
PIT5076E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PIC4740E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate. With Diagnostic Trouble Codes C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, and / or U2106 stored. The technician is to inspect the transmission X1 connector terminals for loose or poor fit. Disconnect the X1 connector and carefully tug on each wire to insure pins are fully seated. A side load on the wires may also cause a false positive lock. Technician is to repair the connections as necessary.
PIC6095
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIC4921D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T 2013 Hot Wheels Chevrolet Camaro - For the exterior body color, use paint code WA-720S - Kinetic Blue. For the red stripe on the wheels and the front bumper, use paint code WA-799U - Performance Red. 2015 Green Flash Camaro models - use paint code WA-136X - Unripened Green
PIC5494E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
PI1407B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of a loud engine whine noise.
PIT5231C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
SBU-14687
Service Bulletin/Repair Instructions
CADILLAC: WHILE SOME VEHICLES ARE IN ON/RUN POWER MODE, INSTRUMENT PANEL CLUSTER WILL FAIL TO OPERATE AND ANALOG GAUGES OR INDICATOR TELLTALES BECOMES INOPERATIVE IN THIS CONDITION. MODEL 2013 ATS, SRX, XTS. *PE UPDATED 2/3/16. *PE
PIC6055A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have a radio screen appears bubbled or is delaminating. Dealer can replace model years 2013 and 2014. If working on a 2015 model year vehicle dealer will need to contact General Motors Technical Assistance Center for further assistance. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.
PI0091B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
02-08-42-001H
Service Bulletin/Repair Instructions
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
11-08-49-001O
Service Bulletin/Repair Instructions
This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
15-00-89-004
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PIC5779F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIC5839C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC6086
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Technician should inspect the moisture sensor for being the source of the leak, if found to be leaking, carefully remove the moisture sensor. Clean the glass surface and sensor bracket with an isopropanol alcohol wipe until the surfaces are clean, then re-install the moisture sensor.
PI1213B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians information on correct hoist lifting procedure to prevent vehicle damage.
PIC6085
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
PIT5399
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
14687 MESSAGE 2
Service Bulletin/Repair Instructions
14687 - SERVICE UPDATE (STOP PERFORMING UPDATE MESSAGE). GENERAL MOTORS HAS DETERMINED THAT 2013 CADILLAC ATS MODEL VEHICLES EQUIPPED WITH BASE RADIO (RPO RAO WITHOUT UA3) ONLY ARE NOT PROGRAMMING SUCCESSFULLY. UNTIL FURTHER NOTICE, PLEASE STOP PERFORMING THE PROCEDURE CONTAINED IN SERVICE UPDATE BULLETIN 14687 ON THESE VEHICLES. DEALERS MAY CONTINUE TO PERFORM THIS SERVICE UPDATE ON 2013 CADILLAC SRX AND XTS MODEL VEHICLES AND ATS MODEL VEHICLES EQUIPPED WITH CUE RADIOS (RPO RAO WITH UA3).
PIC4310L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
14687
Service Bulletin/Repair Instructions
14687 - SERVICE UPDATE. THE INSTRUMENT PANEL CLUSTER (IPC) ON SOME 2013 MODEL YEAR CADILLAC ATS, SRX AND XTS VEHICLES MAY INTERMITTENTLY FAIL TO OPERATE WHEN THE VEHICLE IS IN THE ON/RUN POWER MODE. VEHICLES WITH THIS CONDITION MAY HAVE INOPERATIVE ANALOG GAUGES OR INDICATOR TELLTALES WHEN THE IGNITION IS IN THE ON/RUN POWER MODE. CYCLING THE IPC FROM A SLEEP STATE TO A WAKE-UP POWER STATE WILL AUTOMATICALLY CORRECT THE CONDITION; CUSTOMERS OR SERVICE TECHNICIANS, HOWEVER, MAY NOT BE ABLE TO REPLICATE THIS CONDITION.
PIP5282
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
PIT5231B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
PIT5411B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PI1225
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
05-08-46-009D
Service Bulletin/Repair Instructions
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
PIC6083
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have will not move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.
PIT5285A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed. Technician should updated the Human Machine Interface to prevent the call timer from flashing and incrementing after the call has ended.
PIP4919D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
PI1178A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern of an engine rough run with the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.
PI1178B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern of an engine runs rough with the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.
PIC5161E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
12-07-30-001E
Service Bulletin/Repair Instructions
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
13-08-116-001B
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PI0940A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern that the Malfunction Indicator Lamp (MIL) is illuminated, and technicians may find DTC P0171 set.
00-05-22-002O
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with a brake lathe calibration procedure.
PIT5236C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
PI1446
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern of rear compartment of front floor console stuck in the open/closed position.
12-06-01-003B
Service Bulletin/Repair Instructions
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
PIP5276B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on during a cold start in temperatures below 0 degrees Fahrenheit. Technician will find Diagnostic Trouble Code P0521. Technician will check the oil filter part number. If the part number is PF48E change the oil filter to a PF48. If a PF48 is not available then install a new UPF48R.
13-00-89-008A
Service Bulletin/Repair Instructions
This informational bulletin communicates GM wiring repair strategy information.
PI1440
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
PIC5754B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with the battery cover latch may have become separated from the cover plate allowing the cover to fit loosely on the trunk rear compartment side trim. Technician should replace the battery cover assembly. This cover is now available separately through General Motors Customer Care and Aftersales.
04-00-89-015J
Service Bulletin/Repair Instructions
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
09-00-89-016D
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
PI1042B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians diagnostic tips to correct a customer concern of unable to shift transmission out of park, interior lamps inoperative and left rear stop/turn lamp inoperative.
PIP5276A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on during a cold start in temperatures below 0 degrees Fahrenheit. Technician will find Diagnostic Trouble Code P0521. Technician will check the oil filter part number. If the part number is PF48E change the oil filter to a PF48. If a PF48 is not available then install a new PF48E.
12-06-01-008B
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
15-00-90-001
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
02-07-30-029X
Service Bulletin/Repair Instructions
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIC6075
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
PIT5411A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-08-44-001
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC6073
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
15-00-89-003
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
PIC5949
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have head lights at start up that aim higher than the other. Replace the higher aiming headlight t correct this concern.
PIC6070A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
05-06-04-060A
Service Bulletin/Repair Instructions
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
11-08-49-001N
Service Bulletin/Repair Instructions
This technical bulletin is a revision for 11-08-49-001M to update the Condition.
PI1238C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.
PIC6070
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
13-00-90-002A
Service Bulletin/Repair Instructions
This informational bulletin communicates Information to dealership personnel that vehicles factory filled with dexos1 5W-20 oil are approved to substitute dexos1 0W-20 oil as optional top off and service fill.
PI1407A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of a loud engine whine noise.
PIC6067
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Diagnostic Trouble Code B101D sym 39 in the Human Machine Interface. Technician should not replace any parts for this concern.
PIT5264C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
PIT5344A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about vehicles that have an inoperative CD player. Technician should contact General Motors Technical Assistance Center if the concern is current and within four hours of the dealership. For dealers outside of this area, diagnose and repair as necessary.
08-03-10-004B
Service Bulletin/Repair Instructions
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
PI1360A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park or vehicle rolls in park or park will not hold.
05-00-89-055E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
15-08-42-001
Service Bulletin/Repair Instructions
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
PI1070A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of front seat lateral or vertical movement and/or a click type noise.
PI1171A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides diagnosis and repair information regarding bearing damage or when an engine will not rotate.
PI1018A
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
PI1407
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern about a loud whine noise coming from the engine. The frequency of the noise increases and decreases with the engine RPM.
PIC5854D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIT5332A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
PIT5368
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that iPhone is losing pair with the vehicle. Technician should delete the vehicle from the phone and the phone from the vehicle. Then perform a fresh pair between the iPhone and the vehicle.
05-03-10-020F
Service Bulletin/Repair Instructions
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
PI1404
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
PIT5367
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
05-08-51-001G
Service Bulletin/Repair Instructions
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
01-00-89-010K
Service Bulletin/Repair Instructions
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
06-08-47-001K
Service Bulletin/Repair Instructions
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
10-08-45-001E
Service Bulletin/Repair Instructions
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
00-03-10-002I
Service Bulletin/Repair Instructions
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
PI1395
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information advising technicians to reprogram the body control module (BCM) to correct a customer concern of inadvertent start/stop button press while driving causing engine to turn off/stall.
PIT3271G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
03-06-03-003D
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
11-00-89-004A
Service Bulletin/Repair Instructions
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
PIC3278F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PI0360E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
PI1126F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
03-00-91-001G
Service Bulletin/Repair Instructions
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
15-06-03-001
Service Bulletin/Repair Instructions
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PI1385
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
PIT5339A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when streaming MP3 song files through a Bluetooth paired phone, that when the seek up button on right hand steering wheel control is pressed the song advances to next selection, but when the seek button is held down for fast forward and then released, the music will continue to fast forward. Technician will need to Service Programming System the Instrument Panel Cluster.
030729004I
Service Bulletin/Repair Instructions
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
PIT5236B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
040310013I
Service Bulletin/Repair Instructions
This informational bulletin provides information on driving characteristics of rear wheel drive vehicles and winter tires, tire responses to road conditions and application tips.
PI0655A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
PIP5209B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.
PIT5356
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle and that the current song can be displayed by pressing the ?next? button while the device is playing.
PIC5851B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
PIC6055
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a radio screen appears bubbled or is delaminating. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.
030848006J
Service Bulletin/Repair Instructions
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
1008110001C
Service Bulletin/Repair Instructions
This information provides the proper way to install the floor mats .
G-206372
Service Bulletin/Repair Instructions
14591 - CUSTOMER SATISFACTION. CERTAIN VEHICLES EQUIPPED WITH A 2.0L 4 CYLINDER ENGINE (LTG) MAY HAVE A CONDITION IN WHICH PISTON DAMAGE COULD OCCUR DUE TO AN ENGINE PRE-IGNITION CONDITION. IF THIS CONDITION OCCURS, THE VEHICLE MAY PERFORM POORLY AND OIL CONSUMPTION COULD INCREASE. A WARNING LIGHT MAY ILLUMINATE INDICATING AN ENGINE MISFIRE. IF THIS REPAIR IS NOT COMPLETED BEFORE MULTIPLE PRE-IGNITION EVENTS OCCUR, THE PISTON MAY BE DAMAGED AND THE ENGINE MAY NEED TO BE REBUILT OR REPLACED. DEALERS ARE TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) WITH A REVISED SPARK CONTROL CALIBRATION, INSTALL SPARK PLUGS WITH A COLDER HEAT RANGE (REQUIRED WITH THE NEW CALIBRATION) AND PLACE AN UPDATE TO THE SPARK PLUG PART NUMBER INFORMATION LOCATED IN THE MAINTENANCE REPLACEMENT PARTS FOUND IN SECTION 11 OF THE OWNER MANUAL. GM WILL MAIL THE OWNER MANUAL SUPPLEMENT TO CUSTOMERS OF RECORD.
PI1126E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
100089005D
Service Bulletin/Repair Instructions
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
PIP5247
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.
PIT5236A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
140601002A
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the crankshaft bearings and rear oil seal to correct the customers concer of an oil leak.
14351
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
14591
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1103E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
PIT5074H
Service Bulletin/Repair Instructions
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
04-00-89-015I
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
06-00-89-026M
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
PIC5492C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
05-06-04-022L
Service Bulletin/Repair Instructions
This informational bulletin provides information on top tier fuels and what brands are available.
14D115
Service Bulletin/Repair Instructions
Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166 - 077 13228, June 15, 2013?August 16, 2013).
PI1344A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
PIP5029F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
PI1360
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to perform a transmission inspection and adjustment before having to replace the parking pawl actuator if the inspection found no problem.
10-08-98-002A
Service Bulletin/Repair Instructions
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
99-04-20-002I
Service Bulletin/Repair Instructions
This informational bulletin explains a normal condition for what and how the drive line can clunk.
11-08-49-001M
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
09-06-04-026H
Service Bulletin/Repair Instructions
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
PIT5344
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with an inoperative CD player. Technician will need to contact General Motors Technical Assistance Center for further assistance.
PIT5264B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
11-00-89-005H
Service Bulletin/Repair Instructions
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
13-00-89-004J
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
110849001M
Service Bulletin/Repair Instructions
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
990420002I
Service Bulletin/Repair Instructions
Information on Driveline Clunk Noise
PIC6050
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5099A
Service Bulletin/Repair Instructions
A/C Blows Warm Or Poor Performance.
PIC6042
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.
14-00-89-003A
Service Bulletin/Repair Instructions
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
07-06-04-025K
Service Bulletin/Repair Instructions
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
PI1344
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
PIT5320A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
PI1092B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to reprogram the ECM and FPCM or CCM to correct the customers concern of a rough idle.
06-08-43-003E
Service Bulletin/Repair Instructions
This informational bulletin explains how to care for wiper blades.
PIT5339
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when streaming MP3 song files through a Bluetooth paired phone the song advances to next selection when the seek up button on right hand steering wheel control is pressed but when the seek button is held down for fast forward and then released, the music will continue to fast forward. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PI1337
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to route the seat harness away from the back panel, to correct the customers concern of the back panel falling off.
PIP5232A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
07-08-49-020I
Service Bulletin/Repair Instructions
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
PI1336
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to install a new rear differential pinion due to lead debri on the pinion seal journal and to correct the customers concern of the rear pinion seal leaking.
PIC6038
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a light whistle noise from the dash area from either the Right or Left side A-Pillar area. Technician will need to inspect for a void in panel sealer at the Hood Hinges area. If a void is found please seal the area with body seam sealer and evaluate.
PIT5264A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
04-00-89-015H
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
PIC6034
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5332
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
PI1098A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
PIC5945B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Driver Information Center pages do not retain settings after an ignition cycle. Technician will need to review the latest version of PI1212 then use Service Programming System to perform a USB update to the Instrument Panel Cluster.
PIC6036
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
PIP5232
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
04-06-04-047M
Service Bulletin/Repair Instructions
This informational bulletin states that it no longer valid and refers to a new bulletin.
08-08-44-015E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
14171
Service Bulletin/Repair Instructions
Lapbelt Pretensioner Locking Performance
PI-1092
Service Bulletin/Repair Instructions
CADILLAC: WHEN ENGINE IS AT OPERATING TEMPERATURE, A ROUGH IDLENESS IS FELT IN SEAT OF VEHICLE AND THE SOFTWARE NEEDS UPDATED CALIBRATIONS FOR REPROGRAMMING ENGINE CONTROL MODULE (ECM) AND FUEL PUMP CONTROL MODULE (FPCM), SEPARATELY. MODEL 2013 ATS. *PE UPDATED 1/16/2014 *JS UPDATED 3/27/15. *PE
PI-1336
Service Bulletin/Repair Instructions
CADILLAC: FROM REAR DIFFERENTIAL, THERE IS LEAKING, ON SOME VEHICLES, DUE TO PINION SEAL JOURNAL HAVING LEAD ON IT, WHICH NEEDS REPLACING. MODEL 2013-14 ATS, CTS SEDAN. *PE
PIC6030
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5226
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10-08-110-001B
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to use floor mats.
PIC6025
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that has an intermittent no crank with a "Turn Steering Wheel Start Vehicle Again" message. If the steering is bound up so the column lock cannot retract when the vehicle start button is pressed the Body Control Module will not allow the vehicle to start. Dealer should review the owner's manual description for this message in the Starting the Vehicle Messages section which states: "TURN STEERING WHEEL START VEHICLE AGAIN" with the customer.
12187C
Service Bulletin/Repair Instructions
12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF A SOFTWARE PROBLEM. THE AUTOMATIC CRASH RESPONSE SYSTEM IS INTENDED TO ENABLE THESE VEHICLES TO NOTIFY ONSTAR® IF THEY ARE INVOLVED IN CERTAIN TYPES OF CRASHES. THE SOFTWARE PROBLEM WE FOUND AFFECTS THE VEHICLES ABILITY TO NOTIFY ONSTAR® IN CRASHES THAT MEET THE SEVERITY PARAMETERS FOR AUTOMATIC CRASH NOTIFICATION BUT DO NOT TRIGGER AIRBAG DEPLOYMENT, SUCH AS CERTAIN REAR END CRASHES. IN CRASHES WITH AN AIRBAG DEPLOYMENT, THE AUTOMATIC CRASH RESPONSE SYSTEM WORKS AS DESIGNED. THIS CONDITION DOES NOT AFFECT THE DEPLOYMENT OF THE AIRBAGS OR THE SAFETY BELT PRETENSIONERS, WHICH REDUCE SLACK IN THE SAFETY BELT IMMEDIATELY AFTER IMPACT. THE AIRBAGS AND SAFETY BELT PRETENSIONERS WILL DEPLOY AS DESIGNED. A VEHICLE OCCUPANT WILL BE ABLE TO CONTACT AN ONSTAR® EMERGENCY ADVISOR BY PUSHING THE ONSTAR® EMERGENCY BUTTON. DEALERS ARE TO REPROGRAM THE SENSING AND DIAGNOSTIC MODULE (SDM).
05-06-04-022K
Service Bulletin/Repair Instructions
This informational bulletin provides information on top tier fuels and what brands are available.
10-08-44-006C
Service Bulletin/Repair Instructions
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
11-08-49-001L
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PI1103D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
07-00-89-036G
Service Bulletin/Repair Instructions
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
PIP5096C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.
02-00-89-002N
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technicians and how to submit a field product report.
10-00-89-006E
Service Bulletin/Repair Instructions
This information bulletin provides the dealers on how to submit a product information report.
PIC6020
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a buzz or rattle noise on acceleration or light load with engine revolutions per minute. Technician will need to inspect for missing isolator grommets for the engine air filter housing in the inner fender/strut tower. Install new grommets if any are found missing.
PIC5891C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
110849001L
Service Bulletin/Repair Instructions
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
PIC-6023
Service Bulletin/Repair Instructions
CADILLAC: INFORMATION REGARDING CHARACTERISTICS OPERATION OF OUTSIDE AIR TEMPERATURE (OAT) SENSOR ON SOME VEHICLES, USING FILTER ROUTINE TO MINIMIZE FALSE UPDATES DUE TO ENGINE AND/OR ROAD HEAT. MODEL 2013-2015 ATS, 2014-2015 CTS. *PE
PIC6023
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
G-199041
Service Bulletin/Repair Instructions
14289 - SPECIAL COVERAGE. ON SOME VEHICLES, EQUIPPED WITH E85 FLEX FUEL CAPABILITY (FHS), THE FLEXIBLE FUEL SENSOR MAY BECOME INOPERATIVE DURING NORMAL OPERATION DUE TO AN ELECTRICAL FAILURE CAUSED BY ROAD SALT AND OTHER ENVIRONMENTAL CONTAMINANTS. WITH A FAULTY FLEX FUEL SENSOR, THE SERVICE ENGINE SOON LIGHT WILL ILLUMINATE AND REMOTE START WILL BE INOPERATIVE. DEALERS ARE TO REPLACE THE FUEL FLEX SENSOR. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER.
PIC5891B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIP5053D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2013-2014 Cadillac ATS and 2014 CTS All Wheel Drive Transfer Case have been removed from restriction through the General Motors Product Quality Center. Dealer can order the parts through the normal part order process.
03-06-03-004M
Service Bulletin/Repair Instructions
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
09-00-89-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
PI1126D
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
PI0653B
Service Bulletin/Repair Instructions
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
PI1296
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional diagnoses for engine misfires, popping noise after cylinder head or fuel rail repair.
00-03-10-006K
Service Bulletin/Repair Instructions
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
PIP5209A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.
PIP5216
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIP5053C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2013-2014 Cadillac ATS and 2014 CTS All Wheel Drive Transfer Case part number 24266321 and part number 23480424 Exchange program will be administered by the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
PIC5784A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Technician will need to have the Steering Column Lock actuator several times while listening to the column lock actuator cycle. Technician will replace the Steering Column Lock actuator if the locking is much louder the unlocking.
PI1238B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
PIT3099M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
14-06-01-002
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the crankshaft bearings and rear oil seal to correct the customers concer of an oil leak.
PI1290
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
PIC5854C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PI-1097-A
Service Bulletin/Repair Instructions
CADILLAC: SOME VEHICLES WILL DISPLAY, INTERMITTENTLY, A MESSAGE OF SERVICE POWER STEERING AND IS NOT RESULTING IN A LOSS OF POWER STEERING ASSIST. MODEL 2013-2014 ATS. *PE
PI0844B
Service Bulletin/Repair Instructions
This preliminary procedure provides information on the proper way to tow a vehicle and damge done by towing is not cover under warranty.
PIP-5216
Service Bulletin/Repair Instructions
BUICK/CADILLAC/CHEVROLET/SATURN/PONTIAC/ GMC: VEHICLE EXPERIENCE LOWER END SQUEAK OR SQUEAL, KNOCKING NOISE OR SEIZED ENGINE POSSIBLY THE MAIN BEARING OR ROD HAD FAILED. *PE
SCB-14289
Service Bulletin/Repair Instructions
BUICK/GMC/CADILLAC/CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO ELECTRICAL FAILURE, FLEXIBLE FUEL SENSOR IS INOPERATIVE DURING NORMAL OPERATION, CAUSED BY ENVIRONMENTAL CONTAMINANTS SUCH AS ROAD SALT. *PE
PI1097A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to repair a possible loose ground and/or reprogram the power steering module to correct the customers concern of intermittent Service Power Steering message on.
PIC5959B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
99-01-39-004F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIC4310J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC5759A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4911X
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
12-03-10-001B
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
12-09-41-002B
Service Bulletin/Repair Instructions
The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
RecallsA
Service Bulletin/Repair Instructions
Vehicle Recalls
PI1160B
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure to inspect and replace the secondary drain tube and a housing seal, to repair the cutomers concern of water on the floor and musty smell.
PIC5945A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Driver Information Center pages do not retain settings after an ignition cycle. Technician can reprogram the Instrument Panel Cluster on 2014 model year vehicle using Service Programming System. For model years 2013 General Motors Engineering is aware of the issue and is working towards a resolution.
PI1103C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
PIP5163A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
00-00-89-027H
Service Bulletin/Repair Instructions
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
02-00-89-002M
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technicians and how to submit a field product report.
PI0938A
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
10-00-89-006D
Service Bulletin/Repair Instructions
This information bulletin provides the dealers on how to submit a product information report.
07-06-04-025J
Service Bulletin/Repair Instructions
This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
10-08-46-001B
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
PIC6013
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure.
PIP4902H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
120941002B
Service Bulletin/Repair Instructions
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
14-00-89-003
Service Bulletin/Repair Instructions
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
14340
Service Bulletin/Repair Instructions
Incomplete Weld on the Seat Hook Bracket Assembly
14340B
Service Bulletin/Repair Instructions
Incomplete Weld on the Seat Hook Bracket Assembly
PI-1160-B
Service Bulletin/Repair Instructions
CADILLAC: THERE IS A STRONG MUSTY ODOR, IN EXTREME CASES, OR WATER IS VERY NOTICEABLE ON FLOOR OF VEHICLE, AFTER AIR CONDITIONER IS RUNNING DUE TO HVAC DRAIN ASSEMBLY WAS MIS-POSITIONED IN FLOOR. MODEL 2013 ATS. *PE
PIC5954A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5231A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a blank display. Technician may find a Diagnostic Trouble Code U150F set. Technician will need to inspect circuit 7527 for damage if the Diagnostic Trouble Code is current.
PIT5304
Service Bulletin/Repair Instructions
Integrated Center Stack Display Delaminating Distorted Or Appears Cracked Behind Lens.
Recalls
Service Bulletin/Repair Instructions
Vehicle Recalls
PIP5209
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.
050308002F
Service Bulletin/Repair Instructions
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
080849018E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on cleaning scratches or scuffs on the interior trim or console panels using GM authorized polishes and waxes and advising that any damage may not covered by warranty.
PIP4112P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PI1266
Service Bulletin/Repair Instructions
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
PI1213A
Service Bulletin/Repair Instructions
This preliminary bulletin provides information for the technician on the correct ways and areas of a vehicle, it can be hoisted without causing damage.
PI0373B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
PI0917D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on applying the correct amount of copper paste to the brake pad to correct the customers concern of a brake squeal or noise.
PIC5088E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
PIC5588B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
05-00-89-029C
Service Bulletin/Repair Instructions
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
PI1126C
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
PIC6007
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the delay in haptic feedback when using touch buttons. Technician will need to update the Integrated Center Stack with the latest software in Tis2Web.
12-00-89-002B
Service Bulletin/Repair Instructions
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
03-00-89-006K
Service Bulletin/Repair Instructions
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
PIP4653E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set in the Transmission Control Module reprogram the Transmission Control Module.
14179
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
14179A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1251
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
09-03-10-013B
Service Bulletin/Repair Instructions
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.
02-07-30-029W
Service Bulletin/Repair Instructions
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
12-07-30-001D
Service Bulletin/Repair Instructions
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
PI1223A
Service Bulletin/Repair Instructions
This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold starts.
03-06-03-004L
Service Bulletin/Repair Instructions
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
00-03-10-006J
Service Bulletin/Repair Instructions
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
03-03-10-007I
Service Bulletin/Repair Instructions
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
G-192383
Service Bulletin/Repair Instructions
12316B - SERVICE UPDATE (REVISED PARTS INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE DIFFERENTIAL CARRIER ASSEMBLY ON CERTAIN VEHICLES. THE WELD BETWEEN THE RING GEAR AND CARRIER MAY NOT BE TO SPECIFICATION AND COULD ALLOW THE RING GEAR TO SEPARATE. IF THIS OCCURS, THE DRIVER CAN APPLY THROTTLE BUT THE VEHICLE WILL NOT MOVE. IF THIS OCCURS WHILE THE VEHICLE IS IN MOTION, THE VEHICLE WILL COAST TO A STOP.
SB-0000192383-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1238A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
12-08-132-001B
Service Bulletin/Repair Instructions
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
13-00-89-004I
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIC5428F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. The Electronic Brake Control Module may have one or more of the following Diagnostic Trouble Codes C0035-C0050 with specifically symptom 18, 5A, or 0F. Technician will gain access to the correct wheel bear per the Diagnostic Trouble Code that is set. If debris is found on the magnetic encoder ring it will needed to be cleaned.
06-00-89-029J
Service Bulletin/Repair Instructions
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
PI1242
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to re-calibrate the forward range radar if the Service Driver Assist message stays on after a repair.
PI1238
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
14-08-117-001
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to disconnect the battery if the repairs were done to the vehicle and the technician was unable to clear the codes.
PI1235
Service Bulletin/Repair Instructions
This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to use
PI1233
Service Bulletin/Repair Instructions
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
05-06-04-035D
Service Bulletin/Repair Instructions
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
PI1163A
Service Bulletin/Repair Instructions
This preliminary bulletin provies a procedure to reprogram the instrument cluster to correct the customers concern of the steering wheel radios controls erractic operation.
02-07-30-029V
Service Bulletin/Repair Instructions
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
PIP5062C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations.
PIT5283
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a touchscreen that is inaccurate or that the display does not seem to respond with the desired operation when pressed. Technician will need to perform a touch screen calibration and re-evaluate the concern.
11-08-49-001K
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to turn the transport mode message off and reset the battery light flashing.
110849001K
Service Bulletin/Repair Instructions
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
12316B
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Improper Differential Ring Gear Weld Expires with Base Warranty - Rear Wheel Drive
130089004I
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
1408117001
Service Bulletin/Repair Instructions
Unable to Clear BCM DTCs After Completing Repair
1408117001a
Service Bulletin/Repair Instructions
Unable to Clear BCM DTCs After Completing Repair
PI-1235
Service Bulletin/Repair Instructions
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE
PI1103B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5996
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5285
Service Bulletin/Repair Instructions
Call Screen Is Still Displayed After Ending A Bluetooth Call
09-00-89-002I
Service Bulletin/Repair Instructions
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
PIP4919C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
PIC5790A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a creak noise may be heard in the left front of the vehicle when making hard right turns or fast sweeping turns such as entering/exiting highways. Technician should inspect the Air Conditioning Muffler, which is part of the Air Conditioning Compressor and Condenser Hose, for being too close to or possibly contacting any surrounding objects. Reposition the Air Conditioning Muffler pipe as necessary to eliminate the potential for contact.
PIP5070B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2013 Cadillac ATS 6 Speed Manual Transmission Exchange program has ended.
01-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
02-08-42-001G
Service Bulletin/Repair Instructions
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
09-00-89-029L
Service Bulletin/Repair Instructions
This informational bulletin explains how to cut a new key or how to get a precut key from GM.
PI1223
Service Bulletin/Repair Instructions
This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold starts.
PIC5991A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5191
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIC5491F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIC5991
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PI1219
Service Bulletin/Repair Instructions
This preliminary bulletin provides information not to replace the turbocharger for a crack found during inspection.
PIT3099L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PI1162B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to reposition the microphone patch located in the headliner to correct the customers concern of background noise.
13-00-89-004H
Service Bulletin/Repair Instructions
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
PIC5779E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PI1213
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on how to lift a vehicle without damaging the rockers.
130089004H
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
1406130001
Service Bulletin/Repair Instructions
High Voltage Safety ? High Voltage Disabling
PI-1219
Service Bulletin/Repair Instructions
CADILLAC/BUICK/CHEVROLET: UPON INSPECTION OF VEHICLE, CRACKS HAVE BEEN OBSERVED IN TURBOCHARGER INLET PORT CENTER WEB AREA AND NEED NOT BE REPLACE. MODEL 2013-2015 REGAL, ATS, CTS, MALIBU. *PE
PIC5979
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0291B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP-3423-K
Service Bulletin/Repair Instructions
GM: SOME DTC CODES MAY BE SET, P0016, P0017, P0018, P0019, P0008, OR P0009. 3.6 LY7 WITH CAM ACTUATOR DTC.THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. ALSO INCLUDED BUICK ALLURE MODEL YEAR 2005. *JS
PIT4911W
Service Bulletin/Repair Instructions
Navigation Radio, Radio, Amplifier, Human Machine Interface.
03-06-03-004K
Service Bulletin/Repair Instructions
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
PIC5854B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIC5836D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.
PIT5268
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
13-00-89-004G
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIC5374C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
PIC5959A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIT5264
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIC4801F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
110849001J
Service Bulletin/Repair Instructions
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
130089004G
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
PI1160A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1187
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE-0291
Service Bulletin/Repair Instructions
GM: THE MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH DTC P2138 OR P06A3. ENGINEER WOULD LIKE TO GATHER INFORMATION FROM THE VEHICLE PRIOR TO ANY ATTEMPTS TO REPAIR THE VEHICLE. *JS UPDATED 05/19/2014 *JS
PIE0291
Service Bulletin/Repair Instructions
Engineering Information.
PIE0291A
Service Bulletin/Repair Instructions
Engineering Information.
PIT4864F
Service Bulletin/Repair Instructions
Information On Requests To Add OnStar Bluetooth Option.
PIC4921C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T 2013 Hot Wheels Chevrolet Camaro - For the exterior body color, use paint code WA-720S - Kinetic Blue. For the red stripe on the wheels and the front bumper, use paint code WA-799U - Performance Red.
11-08-49-001J
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PIC3011H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIC5491E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
12-07-30-001C
Service Bulletin/Repair Instructions
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
09-03-10-016B
Service Bulletin/Repair Instructions
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
10-08-64-002C
Service Bulletin/Repair Instructions
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
12-03-10-001A
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
12-03-10-002A
Service Bulletin/Repair Instructions
This informational bulletin provides the technician the proper way to install and torque the wheel.
PI0737A
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on how to set the rear electric child locks.
PI1178
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to replace all the pistons if a cracked piston has been found to be the cause of the customers concern of rough idle and MIL on.
PIC5968
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have map view will change to the North Up view on its own when zoomed out more than 25 miles (40 km). Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
05-03-10-020E
Service Bulletin/Repair Instructions
This informational bulletin explains the use of Nitrogen in GM tires.
07-03-10-008D
Service Bulletin/Repair Instructions
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
08-03-10-006E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
03-08-46-004O
Service Bulletin/Repair Instructions
This informational bulletin provides information on part restriction and ordering of Onstar vehicle communication modules.
13-00-89-004F
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PI1162A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to reposition the microphone patch located in the headliner to correct the customers concern of background noise.
PIC5836C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.
SB-0000185722-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT4943C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIT4945F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
02-08-98-002E
Service Bulletin/Repair Instructions
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
05-08-48-001D
Service Bulletin/Repair Instructions
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
99-01-39-004E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIT5076D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PIP5180
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
SB-0000184930-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-13444
Service Bulletin/Repair Instructions
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE ECM ON CERTAIN 2013-2014 MODEL YEAR CADILLAC ATS VEHICLES, EQUIPPED WITH A 6-SPEED MANUAL TRANSMISSION (M3L). THESE VEHICLES HAVE SOFTWARE THAT PROTECTS THE ENGINE DUAL-MASS FLYWHEEL. WHILE DECELERATING AND COMING TO A STOP, THE SOFTWARE MAY SUSPEND ENGINE OPERATION IF THE CUSTOMER FAILS TO DECLUTCH OR SHIFT INTO NEUTRAL AS THE VEHICLE SLOWS, FORCING THE ENGINE RPM WELL BELOW NORMAL IDLE SPEEDS. THIS WILL OCCUR WITHOUT DRIVELINE VIBRATION OR NOISE TO PROVIDE INDICATION TO THE CUSTOMER, WHO MAY COMPLAIN OF AN UNEXPECTED STALL WHILE COMING TO A STOP. THE NEW CALIBRATION HAS A REVISED DMF PROTECTION ALGORITHM THAT WILL ALLOW LOWER ENGINE SPEEDS AND ADDITIONAL DRIVER FEEDBACK TO DECLUTCH OR SHIFT INTO NEUTRAL, BEFORE INTERVENTION OCCURS.
PI1171
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides service information to the dealer technicians to replace the engine if diagnosis finds the main or rod bearings material has been the only cause for the bearings to seized or spin in the journals.
PIC5453A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
PI0917C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on applying the correct amount of copper paste to the brake pad to correct the customers concern of a brake squeal or noise.
130089004F
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
99-08-51-007F
Service Bulletin/Repair Instructions
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
990851007F
Service Bulletin/Repair Instructions
Refinishing Aluminum Wheels
PI-1171
Service Bulletin/Repair Instructions
GM: SOME MAY COMPLAIN OF A LOUD ENGINE NOISE OR THAT THE ENGINE IS SEIZED. THE ENGINE MAY STOP RUNNING AND NOT RESTART. THIS MAY BE DUE TO DAMAGED OR SPUN ROD OR MAIN BEARINGS. THE BEARING MATERIAL CAN ENTER THE OILS AND SPREAD THROUGHOUT THE ENGINE. *JS
PI-1178
Service Bulletin/Repair Instructions
GM: THE ENGINE MAY RUN ROUGH WITH THE CHECK ENGINE LIGHT ON/LOW COMPRESSION ON CYLINDER MISFIRE. STORED DTC P0300. THIS MAY BE DUE TO A PISTON IN THE CYLINDER CRACKED BETWEEN THE PISTON COMPRESSION RINGS. *JS
PI1182
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5161D
Service Bulletin/Repair Instructions
Key Off Radio Operation.
PIC5929A
Service Bulletin/Repair Instructions
Tire Learning Active Message On At Startup
04-00-89-053F
Service Bulletin/Repair Instructions
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
PIC5959
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
11-00-89-002B
Service Bulletin/Repair Instructions
This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
PIP4670D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP4919B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
PIC5953
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5053B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2013-2014 Cadillac ATS and 2014 CTS All Wheel Drive Transfer Case exchange program will be administered by the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
PIP4924D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to inspect the fuel injector wiring harness for rub through or internal wire opens. If this concern is found repair or replace the injector harness as needed.
07-06-04-025I
Service Bulletin/Repair Instructions
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
PIP4112N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP3140F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIP4384H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
PIP4964C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
01-07-30-042H
Service Bulletin/Repair Instructions
This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, the releasing of the 3-4 clutch during the application of the 2-4 band, can cause torque reversal down the output shaft creating a clunk. This is a normal condition.
08-08-44-029D
Service Bulletin/Repair Instructions
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
04-00-89-015G
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
PIP4919A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
14-00-89-001
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Premium care maintenance eligibility for vehicle services and maintenance in the U.S. and Canada.
04-00-89-015F
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
07-00-89-037G
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
140089001
Service Bulletin/Repair Instructions
Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles
PI0281D
Service Bulletin/Repair Instructions
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PI0768E
Service Bulletin/Repair Instructions
2.0L/2.5L Engine 2013 Exchange Program and 2014 PQC Restriction (GMNA Only) The 2013-2014 2.0L and 2.5L (RPOs LTG and LCV) Engines Exchange Program for the above listed vehicles has ended. However, 2013-2014 2.0L (RPO LTG) Engines P/N 12652707 and 2.5L Engine (RPO LCV) P/N 12655638 (Federal Emissions) and P/N 12652706 (California emission) are still on a PQC part restriction. Dealers are still required to contact PQC when it is necessary to order the above service engine P/Ns.
PI0990A
Service Bulletin/Repair Instructions
Temperature Information for Driver and Passenger Heated Seat Cushion and Seat Back Some customers may comment that the passenger heated seat cushion does not get as warm as the driver heated seat cushion. They may also comment that the passenger heated seat cushion will take longer to warm up.
PI1062A
Service Bulletin/Repair Instructions
Incorrect Gulf of Mexico Map Location Some customers may comment that the location of the Gulf of Mexico is in the incorrect location on the navigation map. This update corrects the Gulf of Mexico map location.
PI1155
Service Bulletin/Repair Instructions
Shudder Feeling While Driving in 40-80 km/h (25-50 mph) Range Condition/Concern Some customers may comment on a shudder feeling when driving, typically in the 40-80♦km/h (25-50♦mph) range. They may state that the condition feels like an engine misfire or like the car is driving over rumble strips on the road. This condition may be caused by a torque converter clutch (TCC) apply shudder.
PI1160
Service Bulletin/Repair Instructions
Water on Front Compartment Floor and/or Musty Odor Condition/Concern Important: On vehicles built before VIN # D0142531, ensure the HVAC After-Blow function has been enabled. See the latest version of PIC5730 for instructions. Some customers may comment that, after running the air conditioner (A/C), water is noticed on the floor or in extreme cases a musty odor may be detected in the vehicle. This could be caused by a mis-positioned HVAC drain assembly in the floor. Some vehicles may also have a secondary drain tube within the drain assembly and this tube could contribute to the musty odor
PI1162
Service Bulletin/Repair Instructions
Mobile Telephone Microphone Poor Performance Condition/Concern Some customers may comment when using the Bluetooth® phone system in their vehicle, the person on the receiving end of a mobile telephone call states the audio sounds muffled, distorted or has static. The foam patch on the back of the headliner at the microphone mounting area may have come loose. This foam is a sound barrier for the back side of the microphone. If the patch is detached, it allows unwanted noise to interfere with the microphone operation when making a phone call.
PI1163
Service Bulletin/Repair Instructions
Steering Wheel Radio Controls Erratic Operation Condition/Concern Some customers may comment that when changing radio presets up on the steering wheel controls, then adjusting the volume down/up, then proceeding to change the radio presets up, the next preset actually goes down. This only occurs when making a volume change in between changing radio presets. This may be caused by a software anomaly. Recommendation/Instructions An updated software calibration has been released to address the above conditions.
PIC5839B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PI1126
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns
10-00-89-006C
Service Bulletin/Repair Instructions
This informational bulletin provides directions on submitting different PIRs
08-08-44-015D
Service Bulletin/Repair Instructions
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
13-00-89-004E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
13-00-90-002
Service Bulletin/Repair Instructions
This informational bulletin provides additional information on dexos oils and its use in GM vehicles.
PI1132
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on Service Driver Assist Message on DIC After Replacing Memory Seat Module.
SB-13196-A
Service Bulletin/Repair Instructions
13196A - SERVICE UPDATE (US AND CANADA VINS ADDED). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE HEADLAMP CONTROL MODULE ON CERTAIN VEHICLES EQUIPPED WITH ADAPTIVE FORWARD LIGHTING (T4F). DURING VEHICLE START-UP, A LOW VOLTAGE CONDITION AT THE HEADLAMP BALLAST MAY SET A DTC. THE DTC MAY BE INTERPRETED AS A LAMP OUTAGE AND EITHER THE RIGHT OR LEFT LOW BEAM FAILURE MESSAGE MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC). THIS CONDITION IS INTERMITTENT AND EVEN THOUGH THE MESSAGE IS DISPLAYED, ALL EXTERIOR LAMPS STILL FUNCTION PROPERLY.
SB-13196A-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5836B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.
04-03-10-013H
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on Radio Favorites Disappear, HD Audio Concerns Favorites Disappear, HD Audio.
PIP5053A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2013 Cadillac ATS All Wheel Drive Transfer Case (4474) Exchange program will be administered by the General Motors Product Quality Center. Dealer should contact General Motors Product Quality Center for further assistance.
PI0917B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to add a lubricate to the edges of the brake pad to correct the customers concern of brake noise on initial brake application.
PI1130
Service Bulletin/Repair Instructions
This preliminary information an updated software calibration has been released to address these conditions. Update the radio using the Service Programming System (SPS) with the latest calibrations available on TIS2WEB. Refer to the SPS procedures in SI.
PIC5851A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
PI0754A
Service Bulletin/Repair Instructions
This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
05-00-89-072C
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
130090002
Service Bulletin/Repair Instructions
Information for Vehicles Factory Filled With dexos1? 5W-20 Oil Are Approved to Substitute dexos1? 0W-20 Oil as Optional Top Off and Service Fill
13196-A
Service Bulletin/Repair Instructions
GM: INFORMATION CONCERNING THE SERVICE PROCEDURE TO REPROGRAM THE HEADLAMP CONTROL MODULE. A DTC MAY BE SET STATING A LOW VOLTAGE CONDITION AT THE HEADLAMP BALLAST. *JS
13196A
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Right or Left Low Beam Failure DIC Message Exlpires with Base Warranty. Equipped with Adaptive Forward Lighting (T4F)
12-06-01-003A
Service Bulletin/Repair Instructions
Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant.
PI0592C
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
13-00-89-004D
Service Bulletin/Repair Instructions
This informational bulletin provides an update for 13-00-89-004C to include updated information.
PI1092A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to reprogram the ECM, FPCM, or CCM to correct the customers concern of a rough idle at operating temp.
00-06-01-026E
Service Bulletin/Repair Instructions
This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
PIP5029E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
PIP5166
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a slight whine noise in sixth gear. Verify if the customer is willing to re-evaluate the vehicle for 2,000 miles. If the customer is unwilling to reevaluate see the latest version of PIP5070 for transmission replacement.
PI0018B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
04-06-04-047L
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
05-06-04-022J
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
PI1103
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to reset the memory seat module and GM is working on a solution for the customers concern.
PI1098
Service Bulletin/Repair Instructions
This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
PI1097
Service Bulletin/Repair Instructions
This preliminary Informational bulletin provides information on a Intermittent Service Power Steering Message on Vehicle Start Up Condition.
PIT4911V
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
09-06-04-015B
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
10-08-110-001A
Service Bulletin/Repair Instructions
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
130089004D
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
PI-0018-B
Service Bulletin/Repair Instructions
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
PI1092
Service Bulletin/Repair Instructions
This preliminary Bulletin provides information on a Rough Idle Concern at operating temperature.
PIC5929
Service Bulletin/Repair Instructions
Tire Learning Active Message on at Startup.
PIC5930
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5932
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIP-5162
Service Bulletin/Repair Instructions
GM:SOME VEHICLES MAY DISPLAY A MALFUNCTION ONDICATOR LAMP ILLUMINATION DUE TO DIAGNOSTIC TROUBLE CODES P0011 AND/OR P0014.CAMSHAFT SOLENOIDS MAY NEED TO BE REMOVED, INSPECT THE SCREENS FOR DEBRIS, AND CLEANED IF NECESSARY. ALSO INCLUDED MAKE/MODEL BUICK REGAL/LACROSSE AND CADILLAC CTS. MODEL YEAR 2014. *JS
PIP5163
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5162
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0011 and or P0014. Technician will need to remove the camshaft solenoids and inspect the screens for debris. Technician will need to clean off the screens with brake cleaner if debris is present. If code resets or the screen did not have debris on them, remove the camshaft actuator associated with the Diagnostic Trouble Codes and with light air pressure, blow out the oil passages through the camshaft actuator solenoid port. Lubricate the camshaft solenoid seal(s) with clean engine oil and reinstall and install a new camshaft actuator associated with the Diagnostic Trouble Code.
G-178060
Service Bulletin/Repair Instructions
Software Update (Over the Air) (Phase 2 released) - Pilot for over-the-air (OTA) programming of vehicles.
SB-DCS-3080-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5862
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
PIC5854A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIC5836A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.
PIT5237
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Pandora audio will revert back to the phone after a Bluetooth call when an iPhone is connected to the vehicle via USB. Technician should cycle the USB connection and the concern will be resolved. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIP4959D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
G-176740
Service Bulletin/Repair Instructions
Software Update (Over the Air) - Pilot for over-the-air programming of vehicles.
SB-DCS-3069-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5491D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
SB-13158-B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5492B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIP5095B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIT5236
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
110849001I
Service Bulletin/Repair Instructions
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
130089004C
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
130089010
Service Bulletin/Repair Instructions
PAC Courtesy Transportation Assistance Program
13158B
Service Bulletin/Repair Instructions
F/CMVSS NONCOMPLIANCE RECALL- Intermittent Brake Lamp Illumination
PI0768D
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0844A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1062
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1078
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC-5862
Service Bulletin/Repair Instructions
GM: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE BRAKE LIGHTS REMAIN WHEN THE VEHICLE IS OFF AND PARKED. THE BATTERY MAY ALSO GO DEAD. MAKE/MODELS ALSO INCLUDED: BUICK ENCORE/LACROSSE/REGAL MODEL YEAR 2014, CADILLAC SRX/XTS MODEL YEAR 2014, CHEVROLET EQUINOX/SILVERADO 1500/TRAX MODEL YEAR 2014, AND GMC SIERRA/TERRAIN MODEL YEAR 2014. *JS
PIT3237G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
PIP5062B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations.
PIC5491C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIC5911
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about Service Bulletin Update 12257. According to our records, all vehicles have had service update 12257 completed and are closed in Global Warranty so we are asking you to discard any copies of SD Card part number 23113171 that you may have to prevent this concern from happening.
PIC5779D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIC5891A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIT3099K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
990940005G
Service Bulletin/Repair Instructions
Seat Belt Extender Availability
PI-1042
Service Bulletin/Repair Instructions
CADILLAC: IN SOME VEHICLES, UNABLE TO SHIFT OUT OF PARK, LEFT REAR STOP/TURN LAMP AND ALL INTERIOR LAMPS ARE INOPERATIVE AND 10 AMP BCM 7 FUSE, IN UNDERHOOD FUSE BLOCK, IS BLOWN AND THESE MAY BE CAUSED BY SUNSHADES HAVING SHORT TO GROUND MOUNTING BASE OR INTERNALLY AT PIVOT/EXTENSION TUBE. MODELS 2013-2014 ATS. *PE UPDATED 11/13/13. *PE
PI1036A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1042
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1042A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1045
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5736B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0269
Service Bulletin/Repair Instructions
Engineering Information.
PIT4911U
Service Bulletin/Repair Instructions
Navigation Radio, Radio, and Integrated Center Stack.
SB-10-06-01-003C
Service Bulletin/Repair Instructions
CADILLAC/BUICK/SATURN/PONTIAC/CHEVROLET/ GMC: DUE TO AN ABNORMAL ENGINE NOISE OR INTERNAL BY AN OIL FILTER MISAPPLICATION, FILTER DEBRIS MAY BE TRANSFERRED THROUGHOUT ENGINE AND MAY RESULT IN ENGINE DAMAGE. MODEL 2004-06 RENDEZVOUS, 2005-14 LACROSSE, 2008-14 ENCLAVE, MALIBU, EQUINOX, 2010-14 SRX, TERRAIN, 2013-14 ATS, XTS, 2009-14 TRAVERSE, 2014 IMPALA, 2007-14 ACADIA, 2007-09 G6, AURA, 2008-09 TORRENT, VUE, 2007-10 OUTLOOK. *PE
03-08-46-004N
Service Bulletin/Repair Instructions
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).
01-03-10-003K
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
06-00-89-026L
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
PIC5897
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when trying to close the sunroof during an express closing event and the glass contacts the air deflector the glass then reverses. Tech will need to perform the Sunroof Window Motor Initialization procedure published in Service Information.
PIC5899
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have a trunk open without having requested the trunk to open. Technician will need to contact Techline Customer Support Center a Vehicle Configuration Index number to install a Body Control Module calibration.
PIC5870A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with radio speakers have poor audio quality, buzz, pop, static type noise or no audio. Technician should inspect the trunk mounted radio amplifier for any signs of moisture. Technician will need to Replace the amplifier if water is present and replace any terminals that have corrosion. Also water test the trunk, sunroof, back glass and roof areas. Technician will need to fix any water leaks and clean out all drain tubes.
PIC5892A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have display is blank, but audio may or may not be present. Technician will need to use Global Diagnostic System 2 to check the Surrogate MOST Master Node Upstream Position is stored in Radio Data Display. Also technician will need to gather more information and contact General Motors Technical Assistance Center for further assistance.
PI1036
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on the Adaptive Cruise Control Temporarily Unavailable message is displayed on the DIC caused by the forward range radar module being blocked by the installation of an accessory or incorrect grille the forward range radar module being blocked by the installation of an accessory or incorrect grille.
PIC5904
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
06-06-01-010B
Service Bulletin/Repair Instructions
This informational bulletin provides information on close-coupled converter and engine replacement.
PIP5029D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
99-09-40-005G
Service Bulletin/Repair Instructions
This informational bulletin provides information on availability for the seat belt extender.
00-03-10-003R
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
PIC5752B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the lower / bottom storage compartment (Front Floor Console Front Compartment or "ashtray") door either won't open or won't stay closed. Technician will need to check for the Accessory Power Outlet harness to be misrouted. If the harness is not interfering with the door mechanism, then replace the compartment with a revised part available through Customer Care Aftersales.
PIE-0251-B
Service Bulletin/Repair Instructions
GM: THE ENGINE MAY BE LEAKING FROM THE FRONT COVER OR OIL FILTER ADAPTER. THIS IS NOT A RECALL. *JS
PIP4112M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
13234
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Roughl Engine Idle Expires with Base Warranty - Equipped with 4-Cylinder Engine ( LTG/LCV)
G-171927
Service Bulletin/Repair Instructions
13234 - Service Update. Reprogram the engine control module (ECM). Some customers have commented that the engine idles rough when the vehicle is at a stop or at the first startup after the vehicle has been sitting.
PI1028
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0266
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4112L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
SB-13234
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5070A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2013 Cadillac ATS 6 Speed Manual Transmission Exchange program through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PI0920A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for balancing the powertrain mounts including ECM reprogramming to eliminate a intermitten rough idle.
PIC5892
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have display is blank, but audio may or may not be present. Technician will need to use Global Diagnostic System 2 to check the Surrogate MOST Master Node Upstream Position is stored in Radio Data Display. Also technician will need to gather more information and contact General Motors Technical Assistance Center for further assistance.
03-06-03-004I
Service Bulletin/Repair Instructions
This informational bulletin provides information for warranty codes that are generated by EL-50313 midtronics GR8 battery tester/charger.
PI1020
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for replacing the RH and LH rear console bolts due to design change with the rear of the center console to eliminate a rattle or squeak type noise.
G-171011
Service Bulletin/Repair Instructions
12293A - Customer Satisfaction (revised service procedure). Software updates for the CUE system. These updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database.
PIC5891
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
SB-12293-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
02-07-30-029U
Service Bulletin/Repair Instructions
This informational bulletin provides information for the PQC assembly replacement process.
PI1018
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on poor or no transmitter range when using the remote keyless entry (RKE) and/or remote vehicle start (RVS).
PIC5888
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that certain phone contact addresses will not transfer to the radio. Technician will need to ensure that all contacts that are not loaded are listed as "United States" for the country.
10-00-89-010C
Service Bulletin/Repair Instructions
This informational bulletin provides information on key codes security rules and information on GM key code look up application.
G-170712
Service Bulletin/Repair Instructions
13013B - Service Update (revised service procedure). Tighten all 4 exhaust manifold bolts. The ring gasket may be pinched between the flanges on the inside diameter of the joint leading to a visible gap. As the pinched part of that gasket relaxes, clamp load is lost at that stud location.
SB-13013-B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
11-08-49-001H
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to remove the transport mode on message displayed in the DIC.
13-00-89-008
Service Bulletin/Repair Instructions
This informational bulletin provides information for GM wiring repair.
10-00-89-009B
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security and information on GM key code look up applications.
110849001H
Service Bulletin/Repair Instructions
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
12293A
Service Bulletin/Repair Instructions
CSP-CUE System Update
130089008
Service Bulletin/Repair Instructions
GM Wiring Repair Strategy Information
130090001
Service Bulletin/Repair Instructions
Information for Engine Oils Used in 2014 Model Year Vehicles
13013B
Service Bulletin/Repair Instructions
Service Update for Inventory Vehicles and Customer Vehicles Turbo-to-Exhaust Manifold Joint May Relax Expires with Base Warranty
PB-12293
Service Bulletin/Repair Instructions
CADILLAC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN VEHICLES ARE AVAILABLE FOR SOFTWARE UPDATES, FOR CUE SYSTEMS, TO ENHANCE CUSTOMER EXPERIENCE, INCLUDING PHONE/BLUETOOTH PAIRING, MEDIA PLAYER, REAR CAMERA, INTERNAL/EXTERNAL RESETS, AND MAP DATABASE. MODEL 2013 ATS, SRX, XTS. *PE UPDATED 10/17/13. *PE
PIE0256
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0256A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0262
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
G-169469
Service Bulletin/Repair Instructions
13198 - Service Update. Reprogram the HVAC system control module to address multiple HVAC system performance issues.
PIC5779C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
SB-13198
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
09-00-89-029K
Service Bulletin/Repair Instructions
This technical bulletin provides a revision for 09-00-89-029J to add the 2014 model year and to add the Impala, Spark, Spark EV, Silverado and Sierra.
PI1009
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information for Diagnostic Tips for DTCs P0097, P00F4, P0113, P2229 and/or P0102 Set
04-00-89-015E
Service Bulletin/Repair Instructions
This technical bulletin provides a revision for 04-00-89-015D to update content and incorporate the U.S. version of Bulletin 12-00-89-003.
03-00-89-006J
Service Bulletin/Repair Instructions
This technical bulletin provides a revision for 03-00-89-0061I to add the 2014 model year and Transport Mode heading.
05-09-40-002G
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.
12-09-41-002A
Service Bulletin/Repair Instructions
This technical bulletin provides information on a revision for 12-09-41-002 to add the 2014 model year and update the models.
G-168082
Service Bulletin/Repair Instructions
13185 - Service Update. Inspect and, if necessary, repair a possible windshield water leak. These vehicles may have been produced with a urethane seal at the upper right corner of the windshield that is out of position and may fall into a locating slot on the body side. A vehicle produced with this condition may leak water during a car wash or heavy rain. The water may wet the headliner leading to staining or odor.
SB-13185
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0993
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information for Service Column Lock DIC Message with DTC B101D Stored concern.
PIC5745A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent Shift To Park Message displayed in the Driver Information Center when the vehicle is in Park and / or that the shifter feels loose while the vehicle is in Drive. Technician should replace the Shifter Assembly.
PIC5728D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have ?Low Beam Failure Message? displayed. Technician will need to reprogram the Headlamp Control Module using Service Programming System.
PI0990
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information for Temperature Information for Driver and Passenger Heated Seat Cushion and Seat Back Condition.
07-08-49-020H
Service Bulletin/Repair Instructions
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
12-02-32-002A
Service Bulletin/Repair Instructions
This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
SB-13158-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
110849001G
Service Bulletin/Repair Instructions
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
120941002A
Service Bulletin/Repair Instructions
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
13158A
Service Bulletin/Repair Instructions
F/CMVSS NONCOMPLIANCE RECALL - Intermittent Brake Lamp Illumination
13185
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Possible Windshield Water Leak Expires with Base Warranty
13198
Service Bulletin/Repair Instructions
Servicel Update for HVAC System Performance Expires with Base Warranty
PIC-5745-A
Service Bulletin/Repair Instructions
GM: SOME VEHICLES MAY EXPERIENCE A LOOSE SHIFTER. A SHIFT TO PARK MESSAGE MAY BE DISPLAYED. *JS
PIC5870
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0260
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
00-05-22-002N
Service Bulletin/Repair Instructions
This informational bulletin provides information for Disc Brake Warranty Service and Procedures.
PI0011C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update Warranty Information.
11-08-49-001G
Service Bulletin/Repair Instructions
This informational bulletin provides information for Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below) Condition.
13-00-89-006
Service Bulletin/Repair Instructions
This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage Effective with 2010 Model Year.
PI0086E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information onUnexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry® Phone - Bluetooth® Issues Concern.
PI0574A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision for PI0574A to include the 2013-2014 model year vehicles, update the covered models and the Recommendation/Instructions section.
08-06-01-006D
Service Bulletin/Repair Instructions
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
11-00-89-005E
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
PIT5214
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
02-08-98-002D
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information.
11-00-90-001B
Service Bulletin/Repair Instructions
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
PI0978
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Chevrolet Cruze Clean Turbo Diesel New Model Features and Service Guide.
09-00-89-008A
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.
PI0592B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.
07-03-10-015C
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information.
PIC5714A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the steering wheel Seek Up or Seek Down switches are inoperative or not working correctly. Dealer should advise the customer that these switches will not function for favorite operation until presets are saved to the radio.
SB-0000166044-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
05-08-48-001C
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
PI0973
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Rub Type Noise Heard with Steering at Full Turn (Steering Stop). While Driving (Vehicles Equipped with Optional Dealer Installed 19?Wheels Only) Condition.
05-03-07-009F
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor Operations.
13-00-89-004B
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
PIC5839A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a clock that is slow to update while driving. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5864
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a MyLink animation is displayed on the radio after the Human Machine Interface module is replaced on a Cadillac CUE system. Program the Human Machine Interface module with the latest calibrations in TIS2WEB.
06-00-89-026K
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor operations.
10-00-89-016A
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 10-00-89-016 to include the 2012-2014 model years and update the Labor Operation graphic.
PIC5820B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Unable to adjust radio volume, Radio doesn't retain previous station after an ignition cycle, displays 87.9 FM and clock 12:00 after ignition cycle, display randomly locks up and Heater-Vent-Air Conditioning displays only HI or LO when changing temperature, loss of radio presets, OnStar interface - screen doesn't return to previous selection after an OnStar call is made. Technician will need to update the radio. Technician will need to update the radio he latest calibrations available in TIS2WEB.
09-03-16-002B
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time Code and update the tool reference information.
09-07-30-018D
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor Operation.
PI0785B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a revision of PI0785A to add the 2014 model year, include Encore model and update the Parts and Warranty Information.
PIP4902G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
10-00-89-005C
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
11-00-89-007C
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation List.
G-165368
Service Bulletin/Repair Instructions
12316A - Service Update (revised part information) - Replacement of the differential carrier assembly. The weld between the ring gear and carrier may not be to specification and could allow the ring gear to separate. If this occurs, the driver can apply throttle but the vehicle will not move. If this occurs while the vehicle is in motion, the vehicle will coast to a stop.
G-165404
Service Bulletin/Repair Instructions
12262C - Service Update (revised service procedure). Reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.
SB-0000165368-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-0000165404-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
07-00-89-037F
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission.
09-00-89-016C
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.
13-08-52-001
Service Bulletin/Repair Instructions
This informational bulletin replaces PIC5833.
03-08-48-006I
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.
PI0967
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to the technition that when removing the stabilizer bar insulator clamp nuts, avoid tool contact that could lead to damaging the electronic power steering gear boots.
PIT4720C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
03-06-03-004H
Service Bulletin/Repair Instructions
This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.
090730018D
Service Bulletin/Repair Instructions
Change in Automatic Transmission Add Condition Documentation and Claim Submission
12262C
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Seat Memory Control Module Reprogralm Expires with Base Warranty
12316A
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Improper Differential Ring Gear Weld Expires with Base Warranty - Rear Wheel Drive
130089004B
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
130852001
Service Bulletin/Repair Instructions
Memory Seat Operation and Programming After Service Update Bulletin 12262
13158
Service Bulletin/Repair Instructions
F/CMVSS NONCOMPLIANCE RECALL - Intermittent Brake Lamp Illumination
PI-0979
Service Bulletin/Repair Instructions
GENERAL MOTORS: EVAP LEAK IN THE SMALL CANISTER VENT SOLENOID (CVS) VALVE NOT SEALING UNDER VACUUM. THE LEAK MAY BE INTERMITTENT AND PRESENT IN COLDER AMBIENT CONDITIONS. *KB
PIT5074G
Service Bulletin/Repair Instructions
Terminal Test Probe And Replacement Terminal.
PIC5854
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
13-00-89-005
Service Bulletin/Repair Instructions
This technical bulletin provides Warranty Administration - New Labor Codes information.
PIC5814
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code U023A Sym 00 set. Technician should be advised that all three Short Range Radar Sensor Modules may falsely set a DTC U023A SYM00 at every power down cycle.
PIP5029C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
PI0840A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a revision of PI0840 to add models and update the Condition/Concerns.
11-08-49-001F
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 11-08-49-001E to add the 2014 model year.
13-00-89-004A
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 13-00-89-004 to update car issues information for reference information/bulletin PI0746C.
PI0948A
Service Bulletin/Repair Instructions
This preliminary information bulliten is a revision of PI0948 to add Waranty Information.
PIC4707D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area.
PIC5764B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that engine overheating, and/or poor heater performance, AC off message, and Malfunction Indicator Lamp illumination. Technician will find Diagnostic Trouble Code P00B7 and/or P2181. Technician will gain access to the water outlet assembly and inspect for flashing or debris. If flashing or debris found in the water outlet assembly it will need to be replaced. Also inspect the upper heater core hose and coolant bypass pipe at the water outlet for a black plug. If plug is found, remove and discard.
03-06-03-003C
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 03-06-03-003B to add the 2010-2014 model years, update the Attention statement, change the terms Claim Type B to Claim Type ZPTI, GM Dealer to GM Service Agent, Repair Order to Job Card, Warranty Claim to Warranty Transaction, and to update the Procedure Information for submitting Vehicle Repairs from WINS to Global Warranty Management (GWM).
99-04-20-002H
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
13-00-89-004
Service Bulletin/Repair Instructions
This technical bulletin provides a revision of 10-00-89-017Z to include updated information.
PI0948
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for Driver or Passenger Seat Back Recliner Stuck and/or Will Not Recline.
PI0572B
Service Bulletin/Repair Instructions
This preliminary information bulletin is for information on COAX Repair Kit Availability. Revised from PI0572A
130089003
Service Bulletin/Repair Instructions
Vehicle Software Enhancements
130089004
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
130089004A
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
130089005
Service Bulletin/Repair Instructions
New Global Labor Codes
990420002H
Service Bulletin/Repair Instructions
Information on Driveline Clunk Noise
PI0917A
Service Bulletin/Repair Instructions
This preliminary information bulletin is a revision of PI0917 to add material allowance for Initial problem of Front Brake Squeal Noise Intermittently on Initial Brake Appies.
PI0940
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5696A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5838
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE-0256
Service Bulletin/Repair Instructions
CADILLAC: MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE IT THE ACTIVE GRILLE AERO SHUTTERS *KB
SB12-08-132-001A
Service Bulletin/Repair Instructions
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AND NO PROBLEM WITH VEHICLE IDENTIFIED. MODELS YEARS 2010-2014 TRUCKS AND PASSENGER. NO MODELS. *PE
PIC5839
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a clock that is slow to update while driving. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
13-00-89-003
Service Bulletin/Repair Instructions
This technical bulletin provides information on Vehicle Software Enhancements for 2014 and prior GM Passenger Cars and Light Duty Trucks.
11-00-89-005D
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
12-08-132-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information accessory power outlet and trailer lighting fuse replacement due to electrical systems that can be affected by devices that are plugged in by the customer.
09-00-89-002H
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers to properly maintain vehicle in inventory.
PI0938
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on powertrain and various electronic/electrical control issues.
PIC5491B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
06-00-89-029I
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats carpet, vinyl.
13-08-116-001A
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on aftermarket ALSL or DLC devices causing multiple issues due to suspected tampering.
PIC5836
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
G-161966
Service Bulletin/Repair Instructions
12262B - Service Update (clarification of condition). Dealers are to reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.
PIC5812A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a diagnostic tip on the proper installation of the Heater-Vent-Air Conditioning module connectors after removal. Technician should connect the connectors in the proper sequence (J1, J3, and J4 can be installed in any order, but J2 (Brown Power Connector) must be last) to avoid motor relearn process. If the proper connection procedure was not followed previous to reinstallation of the Heater-Vent-Air Conditioning module connectors and it appears you have a stuck motor, perform the Actuator Calibration Procedure below.
PIC5833
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that before service update 12262 the memory seats were not linked to the key fobs. Technician should be advised that the updated calibration installed during Service Update Bulletin 12262 will eliminate the "RKE Memory positions" and will now link memory 1 and 2 to the fobs.
SB-0000161966-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
09-06-04-026G
Service Bulletin/Repair Instructions
This informational bulletin provides information of suspected tampering or vehicle modifications for non-GM (Aftermarket) engine and transmission calibrations for V6 and V8 gasoline engines Using Tech 2® or global diagnostic system 2 (GDS 2)
SB-0000161812
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
G-161479
Service Bulletin/Repair Instructions
12265A - Service Update (revised warranty information). replace the radio control assembly on certain 2013 model year Cadillac ATS, SRX, and XTS vehicles. The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work. Dealers are to replace the radio control assembly.
PIC5791A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that upon starting the engine the Driver Information Center displayed a Service Power Steering message and experienced a loss of steering assist. Technician will need to update the Power Steering Control Module using Service Programming System through Tis2Web with the latest calibrations available.
PIC5820A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Unable to adjust radio volume, Radio doesn't retain previous station after an ignition cycle, displays 87.9 FM and clock 12:00 after ignition cycle, display randomly locks up and Heater-Vent-Air Conditioning displays only HI or LO when changing temperature, loss of radio presets, OnStar interface - screen doesn't return to previous selection after an OnStar call is made. Technician will need to update the radio. Technician will need to update the radio he latest calibrations available in TIS2WEB.
PIC5827
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an oval cutout or void in the carpet on the passenger side of the center console. Technician will need to install the carpet in the correct position.
SB-0000161479-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
10-00-89-017Z
Service Bulletin/Repair Instructions
This informational bulletin provides information on fix it right for first time issues.
PIP5095A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
13-00-89-001A
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on modification of policy and procedures section 1.6.2.11 for repairs performed under the customer satisfaction program.
00-03-10-002G
Service Bulletin/Repair Instructions
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
PIC5820
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Unable to adjust radio volume, Radio doesn't retain previous station after an ignition cycle, displays 87.9 FM and clock 12:00 after ignition cycle, display randomly locks up and Heater-Vent-Air Conditioning displays only HI or LO when changing temperature, loss of radio presets, OnStar interface - screen doesn't return to previous selection after an OnStar call is made. Technician will need to update the radio. Technician will need to update the radio he latest calibrations available in TIS2WEB.
12262B
Service Bulletin/Repair Instructions
Service klUpdate for Inventory and Customer Vehicles Seat Memory Control Module Reprogralm Expires with Base Warranty
12265A
Service Bulletin/Repair Instructions
Service Update for Customer Vehicles Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not Operating as Designed Expires with Base Warranty
130089001A
Service Bulletin/Repair Instructions
Modification of Policy and Procedures Section 1.6.2.11 for Repairs Performed Under Customer Satisfaction Program 12293 (U.S. Dealers Only)
1308116001A
Service Bulletin/Repair Instructions
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
PI-0920
Service Bulletin/Repair Instructions
CHEVROLET/CADILLAC: DURING VARIOUS POINTS IN DRIVE CYCLE, VEHICLE WOULD HAVE ROUGH IDLING AND IS INTERMITTENT BUT ROOT CAUSE(S) IS UNDER INVESTIGATION. MODEL 2013 MALIBU, ATS. *PE
PI0412B
Service Bulletin/Repair Instructions
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
PI0917
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0920
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5786A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0247
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT4945E
Service Bulletin/Repair Instructions
Diagnostic Tip - Unable to Learn RKE Transmitters.
PIP3140E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIC5817
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have unwanted rear park assist alerts, and or unwanted brake apply while backing up. Dealer should advise owners of a vehicle built with the Driver Assist option listed above that the rear bumper sensors need to be clean and free of mud, snow, and ice to work properly.
SB-13059
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
G-158965
Service Bulletin/Repair Instructions
12265 - Service Update. Replace the radio control assembly. The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work.
G-159588
Service Bulletin/Repair Instructions
12293 - Customer Satisfaction Program. Software updates for the CUE system. The updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database. Dealers are to update the software for the CUE system and the navigation map database for the HMI radio.
G-159776
Service Bulletin/Repair Instructions
12262A - Service Update (revised service procedure). Reprogram of the seat memory control module. The reprogram will remove the automatic seat memory recall function from the key fobs. Customers have commented on the dissatisfaction of the key fob automatic memory function.
PIC5779B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
SB-12262-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12265
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12293
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
G-159694
Service Bulletin/Repair Instructions
13059 - Service Update. On some vehicles, the transfer case oil delivery tube may not be fully seated and a leak could develop. Dealrs will inspect and, if necessary, replace the transfer case oil delivery tube.
PIC5811
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that while removing a knock sensor connector, the connector was damaged or broken. Technician should be advised until the kit is available through service parts, a connector kit is available through the Warranty Parts Center.
PIP5094
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
PIP5095
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
G-158840
Service Bulletin/Repair Instructions
13013A - Service Update (revised service procedures ). The ring gasket may be pinched between the flanges on the inside diameter of the joint leading to a visible gap. As the pinched part of that gasket relaxes, clamp load is lost at that stud location. Dealers are to tighten all 4 exhaust manifold bolts.
PIC5812
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a diagnostic tip on the proper installation of the Heater-Vent-Air Conditioning module connectors after removal. Technician should connect the connectors in the proper sequence (J1, J3, and J4 can be installed in any order, but J2 (Brown Power Connector) must be last) to avoid motor relearn process. If the proper connection procedure was not followed previous to reinstallation of the Heater-Vent-Air Conditioning module connectors and it appears you have a stuck motor, refer to the latest version of PIC5794.
SB-13013-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
G-158519
Service Bulletin/Repair Instructions
12262 - Service Update (revised SRX insert). Customer dissatisfaction with the key fob automatic memory function. Dealers are reprogram the seat memory contol module to remove the automatic seat memory recall function from the key fobs.
SB-12262
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
12262A
Service Bulletin/Repair Instructions
Service klUpdate for Inventory and Customer Vehicles Seat Memory Control Module Reprogralm Expires with Base Warranty
12265
Service Bulletin/Repair Instructions
Service Update for Customer Vehicles Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not Operating as Designed Expires with Base Warranty
12293
Service Bulletin/Repair Instructions
CSP-CUE System Update
13-00-89-001
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
13003A
Service Bulletin/Repair Instructions
Service Update for Inventory Vehicles Only Automatic Radio Volume Increasel and/or Radio Control Asslembly Buttons Not Operating as Designed Expires January 31, 2014
130089001
Service Bulletin/Repair Instructions
Modification of Policy and Procedures Section 1.6.2.11 for Repairs Performed Under Customer Satisfaction Program 12293 (U.S. Dealers Only)
13013A
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Turbo-to-Exhaust Manifuld Joint May Relax Expires with Base Warranty
13059
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Transfer Case Oil Delivery Tube Installed Incorrectly Expires with Base Warranty
990851001C
Service Bulletin/Repair Instructions
Paint-less Dent Repair Process
G-157893
Service Bulletin/Repair Instructions
13003A - Service Update (revised instructions ). The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work. Dealers are to run a diagnostic procedure to verify the integrity of the indium tin oxide (ITO) sensing of the radio control assembly. If the diagnostic procedure determines a concern with the ITO sensing, dealers are to replace the radio control assembly.
PI0897
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5728C
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5779A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5807
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4384G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
SB-13003-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-0000157478-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-0000157480-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
00-03-10-006I
Service Bulletin/Repair Instructions
This informational bulletin provides information on tire radial force variation.
02-07-30-029T
Service Bulletin/Repair Instructions
This informational bulletin provides information on the replacement process for the product quality center.
12-07-30-001B
Service Bulletin/Repair Instructions
This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
13-08-116-001
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices causing multiple issues.
09-06-04-026F
Service Bulletin/Repair Instructions
This informational bulletin provides information on suspected tampering on vehicles modifications for identifying non GM ECM calibrations.
SB-0000157291
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
11-08-49-001E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to turn the transport mode on/off message that is displayed in the DIC and/or battery light is flashing.
PIC5804
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the Bluetooth input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message ?No Internet Connection? is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.
08-08-51-002A
Service Bulletin/Repair Instructions
This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
11-08-49-001D
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to turn the transport mode on/off message that is displayed in the DIC and/or battery light is flashing.
3223105
Service Bulletin/Repair Instructions
?Memory Seats?
PIC5791
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that upon starting the engine the Driver Information Center displayed a Service Power Steering message and experienced a loss of steering assist. Technician will need to update the Power Steering Control Module using Service Programming System through Tis2Web with the latest calibrations available.
PIC5801
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIC5802
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the park brake indicator may illuminate while driving. Technician will need to Service Programming System program the Electric Parking Brake with the latest calibrations available.
SB-0000156402-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0888
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on adjusting the sunroof window height and opening due to a misshaped or raised sunroof seal.
03-00-89-013H
Service Bulletin/Repair Instructions
This informational bulletin provides information on a update for the Electronic Component Exchange Program (U.S. and Canada Only)
PIC5800
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the Steering Wheel Controls or Heated Steering Wheel inoperative. Technician will need to inspect for loose or missing 7.5A or 2A fuse in the instrument panel electrical center fuse block. Technician will need to verify proper fuse terminal tension and replace the fuse or fuse block terminal as necessary.
PIC5794A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning airflow may seem to be stuck in one air outlet mode. Technician should perform the Actuator Re-calibration procedure listed in Service Information.
PIC5799
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an excessive wind rush noise or road noise while driving. Technician will apply duct tape to cover the back side of the Thermal Expansion Valve pass-through. If covering the holes does not correct the condition, remove the Heater-Vent-Air Conditioning case and inspect the foam seal and reposition or replace as needed.
PIC4740D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate. With Diagnostic Trouble Codes C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, and / or U2106 stored. The technician is to inspect the transmission X1 connector terminals for loose or poor fit. Disconnect the X1 connector and carefully tug on each wire to insure pins are fully seated. A side load on the wires may also cause a false positive lock. Technician is to repair the connections as necessary.
SB-12309
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0645C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on the driver airbag light is flashing in the cluster and/or the passenger airbag ON indicator does not illuminate when the passenger is present when the SDM setup has not been completed after reprogramming.
12262
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
12272
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Passenger Safety Belt Reminder Inoperative Expires with Base Warranty
12309
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Engine Cooling Fan Inoperative Expires with Base Warranty
13003
Service Bulletin/Repair Instructions
Service Update for Inventory Vehicles Only Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not Operating as Designed Expires January 31, 2014
13013
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Turbo-to-Exhaust Manifuld Joint May Relax Expires with Base Warranty
PI-0884
Service Bulletin/Repair Instructions
CADILLAC: WHEN OPERATING OUTSIDE HANDLE, THE FRONT AND/OR REAR SIDE DOOR, FAILS TO UNLATCH OR OPEN. INSIDE HANDLE WILL UNLATCH AND OPEN DOOR. MODEL 2013 ATS, XTS. *PE
PI0884
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC4921A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T
11-00-90-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
11-00-89-005C
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
PIC5492A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC5728B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have ?Low Beam Failure Message? displayed. Technician will need to reprogram the Body Control Module using Service Programming System for vehicles built before 10/01/2012. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern if the vehicle was built after 10/01/2012.
PIC5794
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning airflow may seem to be stuck in one air outlet mode. Technician should perform the Actuator Re-calibration procedure listed in Service Information.
PIC5795
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Park Brake indicator remains on after the Park Brake is applied and turning off the ignition. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5062A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations.
120941002
Service Bulletin/Repair Instructions
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
G-153750
Service Bulletin/Repair Instructions
12316 - SERVICE UPDATE. THE WELD BETWEEN THE RING GEAR AND CARRIER MAY NOT BE TO SPECIFICATION AND COULD ALLOW THE RING GEAR TO SEPARATE. IF THIS OCCURS, THE DRIVER CAN APPLY THROTTLE BUT THE VEHICLE WILL NOT MOVE. IF THIS OCCURS WHILE THE VEHICLE IS IN MOTION, THE VEHICLE WILL COAST TO A STOP. DEALERS ARE TO REPLACE THE DIFFERENTIAL CARRIER ASSEMBLY.
PIT3173C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
SB-12316-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5730A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps on enabling afterblow. Technician will need to use Global Diagnostic System 2 and locate the Heater-Vent-Air Conditioning module part number and software part number. Technician will need to contact Techline Customer Support Center if the Heater-Vent-Air Conditioning module part number 13587255 with software part number 13587263.
PIC5788
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a fuel door is locked when they get out of the car to fuel the vehicle, fuel door does not unlock as expected, or fuel door opens unexpectedly after fueling and closing the fuel door. Dealer should explain to the customer how this system works and discuss with them which option best fits their needs. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5789
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about being unable to add or replace a remote keyless transmitter when trying to use the "Without SPS" method also known as the manual learn method. Technician should be advised that engineering is aware of the concern and are working on a solution. Technician should use Service Programming System to add a remote keyless transmitter. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIC5790
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a creak noise may be heard in the left front of the vehicle when making hard right turns or fast sweeping turns such as entering/exiting highways. Technician should inspect the Air Conditioning Muffler, which is part of the Air Conditioning Compressor and Condenser Hose, for being too close to or possibly contacting any surrounding objects. Reposition the Air Conditioning Muffler pipe as necessary to eliminate the potential for contact.
10-00-89-017X
Service Bulletin/Repair Instructions
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
PI0874
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure on replacement of the fuel tank and fuel pipe vent hose for a concern of the malfunction indicator lamp illuminated and DTC P0454.
12-09-41-002
Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
PI0756B
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a step by step procedure for retrofitting the convertible top for a new corded folding top to the original design frame.
PI0774B
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
PI0872
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on applying conduit or replacing the evaporator emissions pipe for a concern of it rubbing on the engine cover, brace, or battery cables causing a service engine soon light.
PIC5786
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a faint clicking or ticking noise may be heard in the vehicle when the Heater-Vent-Air Conditioning is on. Technician will update the Heater-Vent-Air Conditioning module with the latest calibration in Tis-2-Web.
PI0869
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure on re-securing the driver footrest cover using hot glue for the condition of the footrest coming dislodged from the carpet base
PIT4911T
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
12316
Service Bulletin/Repair Instructions
Service Update for Inventory and Customer Vehicles Improper Differential Ring Gear Weld Expires with Base Warranty - Rear Wheel Drive
PI-0872
Service Bulletin/Repair Instructions
CADILLAC: THE SERVICE ENGINE SOON LIGHT COMES ON, DUE TO BRACE, BATTERY CABLE, OR ENGINE COVER BEING RUBBED AGAINST, OR ON, BY EVAPORATIVE EMISSIONS PIPE/HOSE. MODEL 2013 ATS. *PE
PI-0874
Service Bulletin/Repair Instructions
CADILLAC: DUE TO FUEL BEING TRAPPED, IN FUEL TANK VENT LINE, WHEN REFUELING OR DURING MANEUVERS,THE VAPOR COMMUNICATION IS BLOCKED BETWEEN FUEL TANK AND FUEL TANK VAPOR PRESSURE SENSOR, CAUSING THE MALFUNCTION INDICATOR LAMP TO COME ON. MODEL 2013 ATS. *PE
PIC5161C
Service Bulletin/Repair Instructions
Key Off Radio Operation.
PIC5494D
Service Bulletin/Repair Instructions
Difference Between Analog And Digital Vehicle Speed Display.
SB-12-09-41-002
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12316
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5728-B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-08-46-004A
Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
080846004A
Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
SB-DCS-2859-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
000089027G
Service Bulletin/Repair Instructions
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
PIC4310H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4740C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate. With Diagnostic Trouble Codes C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, and / or U2106 stored. The technician is to inspect the transmission X1 connector terminals for loose or poor fit. Disconnect the X1 connector and carefully tug on each wire to insure pins are fully seated. A side load on the wires may also cause a false positive lock. Technician is to repair the connections as necessary.
PIT4733J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIC3379D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have multiple Head Up Display issues. An issue with the Head Up Display image may not appear clear can be caused by a non-original equipment manufacturer windshield installed. Another issue that may be present with the Head Up Display is the segments illuminate intermittently this can be caused by the ambient lighting conditions. A poor or hazy Head Up Display image can be caused by Instrument Panel emit fumes that cause a film to form on the HUD lens. Technician will need to use Isopropyl Rubbing Alcohol to clean the lens.
PIC5784
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
120310002
Service Bulletin/Repair Instructions
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
PIC5494C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
060089026J
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
PIC5779
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
SB-12257B-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
100089010B
Service Bulletin/Repair Instructions
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
120089002A
Service Bulletin/Repair Instructions
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
010089010J
Service Bulletin/Repair Instructions
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
100089017W
Service Bulletin/Repair Instructions
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
030846004M
Service Bulletin/Repair Instructions
This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
PIT4907A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
10-08-64-002B
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
100864002B
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
PIC5777
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about missing screws from the front fascia or air deflector. Dealer should order screws part number 11570637 as required.
PIP4902F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4959C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. If coolant is found in the cylinder technician will need to contact General Motors Product Quality Center for engine replacement.
12257B
Service Bulletin/Repair Instructions
Navigation System Does Not Calculate Most Optimal Route
G-150069
Service Bulletin/Repair Instructions
12270 - SERVICE UPDATE (REVISED VIN LIST - MESSAGE ONLY). A SMALL NUMBER OF ENGINES MAY DEVELOP A CRANKSHAFT BEARING NOISE CONDITION AT LOW MILEAGE. PRIOR TO DELIVERY TO A CUSTOMER, DEALERS ARE TO PERFORM A DRIVE AUDIT TO IDENTIFY VEHICLES WITH THE CONDITION. IF CONDITION IS FOUND, DEALERS ARE TO REPLACE THE ENGINE.
PI0863
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC4935D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
PIC5491A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIP4902E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
SB-12257-B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12270-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5728-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5728A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have "Low Beam Failure Message" displayed. Technician may find Diagnostic Trouble Codes B257C, B257D, U1501, U1502, U1511, U1512, U1521, U1522, U1531, and or U1532 set in the vehicle. Technician will need to reprogram the Body Control Module using Service Programming System.
PIP4902D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PI0844
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides Information - Towing/Transport Recommendations for Cadillac ATS to Avoid Vehicle Damage.
SB-12257A-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
11-08-49-001C
Service Bulletin/Repair Instructions
This technincal bulletin provides procedures for all the different way to put a vehicle in and out of transport mode and what to do when a vehicles transport mode message is displayed in the DIC.
12257
Service Bulletin/Repair Instructions
12257 - SERVICE UPDATE. THE NAVIGATION SYSTEM MAY NOT CALCULATE THE MOST OPTIMAL ROUTE, RANDOMLY AVOID SOME STRETCHES OF HIGHWAY, AND PERFORM UNEXPECTED DETOURS EVEN UNDER GOOD TRAFFIC CONDITIONS. THIS HAPPENS MOSTLY IN AREAS WITH HIGH-OCCUPANCY VEHICLE (HOV) LANES AND EVACUATION ROADS. DEALERS ARE TO INSPECT AND, IF NECESSARY, UPDATE THE NAVIGATION MAP DATABASE WITH AN SD CARD.
SB-12257-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5765
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P059F and or U0284. Technician will need to inspect the upper close-out baffle and reposition the baffle as necessary. Technician should also inspect the forward harness for being misrouted and contacting the door.
PIC5766
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about questions on the Personalization by Driver option does. Technician should be advised that this menu option is not supposed to be displayed for ATS domestic vehicles. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5767
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a "No Active Route" message when the Navigation icon on the CUE display is pressed. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5742
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles may indicate the blower motor is inoperative and/or there is water in the blower control module motor area. Technician will add a closed cell foam strip to the plenum water deflector. This Preliminary Information communication provides information to the technician about vehicles that may have radio volume ramp to maximum, right or left Integrated Center Stack panel buttons non-functional, or heated and / or ventilated seat functions operational without input. Technician should replace the Integrated Center Stack.
PIP5070
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2013 Cadillac ATS 6 Speed Manual Transmission will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT3099J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
04-03-10-013G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driving Characteristics of Rear Wheel Drive Vehicles and Available Winter Tires.
PI0086D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
09-06-04-026E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2
09-07-30-018C
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
12-00-89-007
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
PI0373A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
PIC5754A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with the battery cover latch may have become separated from the cover plate allowing the cover to fit loosely on the trunk rear compartment side trim. Technician should replace the battery cover assembly. This cover is now available separately through General Motors Customer Care and Aftersales.
PIC5762
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code C056D set in the Steering Wheel Angle Sensor. Technician should follow published Service Information diagnostics for vehicles that have a steering issue. For vehicles that have the Diagnostic Trouble Code set but no known concern for the steering technician should be ignored.
PIC5763
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have water is noticed on the floor or in extreme cases a musty odor. Technician will need to reposition the drain hose.
PIC5741B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about multiple Diagnostic Trouble Codes set and Instrument Panel Self-Test occurs when the Multiple Diagnostic Interface is plugged into the vehicle's Diagnostic Link Connector. Technician will need to use diagnostic test probe J-35616-2A to test for spread terminals. Technician will replace any terminal that are spread too far.
PIT3237F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
PIC5722A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may comment of no map DVD, Compact Flash Card, or SD card supplied with the vehicle. Dealer should advise the customer that the map data is stored internal to the radio.
PIC5759
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
11-00-89-005B
Service Bulletin/Repair Instructions
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
PIC5756
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that intermittently the Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.
PIP5066
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an engine overheat concern or cooling fans are inoperative. Technician may find Diagnostic Trouble Codes P0480, P0691, P0692, or P1258 may be set. Technician will use a scan tool to active the fan. If the electric cooling fan stops working then replace the Cooling Fan Control Module.
07-00-89-037E
Service Bulletin/Repair Instructions
This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM.
10-00-89-017V
Service Bulletin/Repair Instructions
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
PIC5752
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about bottom storage compartment door either won't open or won't stay closed. Replace the compartment with a revised part available through the Warranty Parts Center.
PIC5754
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the battery cover latch may have become separated from the cover plate allowing the cover to fit loosely on the trunk rear compartment side trim. Technician will replace the battery cover with the updated part number through General Motors Customer Care and Aftersales.
12227A
Service Bulletin/Repair Instructions
12227A - SERVICE UPDATE (CLARIFICATION OF PURPOSE STATEMENT). AFTER CLOSING THE DOOR, THE VEHICLE WILL RUN CHECKS FOR 2 SECONDS TO DETERMINE IF THE RKE TRANSMITTER HAS BEEN LEFT IN THE VEHICLE. DURING THIS TWO SECOND TIME WINDOW, THE OUTSIDE DOOR HANDLE TOUCHPAD WILL NOT LOCK THE DOORS WHEN TOUCHED, AND THE DOOR WILL NOT LOCK. THE TOUCHPAD WILL FUNCTION NORMALLY AFTER THE 2 SECOND WINDOW. DEALERS WILL REPROGRAM THE KEYLESS ENTRY CONTROL MODULE TO REDUCE THE TIME THAT THE VEHICLE WILL NOT REACT TO THE DOOR HANDLE TOUCH PAD (FROM APPROXIMATELY 2 SECONDS TO ABOUT 1 ½ SECONDS).
SB-12227A-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
090730018C
Service Bulletin/Repair Instructions
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
110849001C
Service Bulletin/Repair Instructions
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
12257A
Service Bulletin/Repair Instructions
12257A - SERVICE UPDATE (REVISED SERVICE PROCEDURE). THE NAVIGATION SYSTEM MAY NOT CALCULATE THE MOST OPTIMAL ROUTE, RANDOMLY AVOID SOME STRETCHES OF HIGHWAY, AND PERFORM UNEXPECTED DETOURS EVEN UNDER GOOD TRAFFIC CONDITIONS. THIS HAPPENS MOSTLY IN AREAS WITH HIGH-OCCUPANCY VEHICLE (HOV) LANES AND EVACUATION ROADS. DEALERS ARE TO INSPECT AND, IF NECESSARY, UPDATE THE NAVIGATION MAP DATABASE WITH AN SD CARD.
12270
Service Bulletin/Repair Instructions
Service Update for Inventory Vehicles Only Engine Crankshaft Noise - Drive Audit Expires October 31, 2013
PI0768C
Service Bulletin/Repair Instructions
Engine Exchange Program
PI0823
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0823A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0824
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5588A
Service Bulletin/Repair Instructions
Programming And Activation Of Replacement OnStar Modules.
PIC5741A
Service Bulletin/Repair Instructions
Multiple DTCs Set When Using Scan Tool Device.
PIC5745
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an intermittent Shift to Park Message displayed in the Driver Information Center when the vehicle is in Park and / or that the shifter feels loose while the vehicle is in drive. Technician will need to replace the shifter assembly.
PIC5746
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Head-Up Display image is doubled or blurry. Technician will need to ensure the correct glass is installed.
PIP-5066
Service Bulletin/Repair Instructions
CADILLAC: DUE TO ENGINE OVERHEATING AND SES LIGHT MESSAGE IN DISPLAY, ALONG WITH ACTIVITY PROTECTION MODE, THE COOLING FANS CONTROL MODULE MAY BE INOPERATIVE. MODEL 2013 ATS. *PE
PIP5063
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5076C
Service Bulletin/Repair Instructions
Learning Issues When Repairing Service Stability/Traction Message.
SB-04-03-10-013G
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-11-08-49-001C
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12227-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12257
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12270
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5741-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5741-B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5742
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5745
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5746
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5752
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5754
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5754-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5756
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5762
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5763
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5765
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5766
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5767
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIP-5066
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0768B
Service Bulletin/Repair Instructions
Engine Exchange Program
PI0804
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5727
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5728
Service Bulletin/Repair Instructions
False Low Beam Failure Message Displayed.
PIC5729
Service Bulletin/Repair Instructions
Squeak Noise Heard When Turning Steering Wheel.
PIC5730
Service Bulletin/Repair Instructions
Enabling After-blow.
PIC5733
Service Bulletin/Repair Instructions
Lock Indicator Flickers And Unable To Clear DTC B2625 After Repairs Are Completed.
PIC5736
Service Bulletin/Repair Instructions
Inner Door Trim Panel Squeak Noise.
PIC5736A
Service Bulletin/Repair Instructions
Inner Door Trim Panel Squeak Noise.
PIC5737
Service Bulletin/Repair Instructions
Unidentified Plastic Trim Found In Trunk During PDI Process.
PIC5738
Service Bulletin/Repair Instructions
Outside Air Temperature Does Not Update Correctly And Or Erratic HVAC Operation.
PIC5741
Service Bulletin/Repair Instructions
Multiple DTCs Set When Using Scan Tool Device.
PIT4911S
Service Bulletin/Repair Instructions
Navigation Radio Radio And Integrated Center Stack
SB-PIC-5728
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5729
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5730
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5733
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5736
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5736-A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5737
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5738
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5741
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIP-5053
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PC355B
Service Bulletin/Repair Instructions
ACDelco Return Parts Application
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.