Vehicle report

2014 CADILLAC ATS

Compare every CADILLAC ATS yearNHTSA and EPA records

Service bulletins

1627 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIP4902W

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT3271Q

Service Bulletin/Repair Instructions

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

Service Bulletin/Repair Instructions

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

Other

New Vehicle Monitoring Programs Section in IVH

PIP4902T

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC5650M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIC6086J

Service Bulletin/Repair Instructions

This PI communicates a procedure to clean oil leaking from the rain sensor.

PIP4902S

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

25-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information on Tire Sidewall Irregularities.

00-06-01-026R

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

PIT5074R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIP4964F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

23-NA-153

Service Bulletin/Repair Instructions

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

PI0281L

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.

PIT5551R

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

07-00-89-037W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

25-NA-087

Service Bulletin/Repair Instructions

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.

13-08-116-001K

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

23-NA-001

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

25-NA-052

Service Bulletin/Repair Instructions

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.

24-NA-098

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

08-03-10-006I

Service Bulletin/Repair Instructions

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

15-06-03-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

17-NA-073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIP5358D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

16-NA-109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

PIT5551Q

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

07-00-89-037V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

10-08-110-001L

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

21-NA-043

Service Bulletin/Repair Instructions

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

22-NA-074

Service Bulletin/Repair Instructions

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

09-06-04-026Z

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

20-NA-132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

07-00-89-037U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

18-NA-263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

PIT5074Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIT5962B

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

PIT6261

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

08-07-30-035I

Service Bulletin/Repair Instructions

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

19-NA-219

Service Bulletin/Repair Instructions

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

04-06-01-029K

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.

PIP4723J

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5698E

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

PIT5569C

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

PIP6015

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.

10-00-89-009F

Service Bulletin/Repair Instructions

This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).

17-NA-239

Service Bulletin/Repair Instructions

This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.

01-06-01-011Q

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

07-00-89-037T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

PIT5551P

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

04-06-04-051J

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

17-NA-087

Service Bulletin/Repair Instructions

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

23-NA-219

Service Bulletin/Repair Instructions

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

20-NA-138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

08-07-30-026I

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

18-NA-146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

PIT5099H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIC6086H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area.  Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

07-00-89-036K

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

02-00-89-002X

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

PIC5650L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIT3271P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

24-NA-174

Service Bulletin/Repair Instructions

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

General Communication

Service Campaign

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

05-03-08-002J

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

18-NA-073

Service Bulletin/Repair Instructions

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

23-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

PIP5569B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.

01-00-89-010S

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

07-06-01-016J

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

23-NA-141

Service Bulletin/Repair Instructions

This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

00-06-01-012N

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

05-06-04-022V

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

16-NA-222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

09-06-04-026Y

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

01-06-01-011P

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

18-NA-306

Service Bulletin/Repair Instructions

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

PI0754G

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

16-NA-158

Service Bulletin/Repair Instructions

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

12-01-37-001G

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

24-NA-141

Service Bulletin/Repair Instructions

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

18-NA-115

Service Bulletin/Repair Instructions

This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.

00-03-10-002M

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

17-NA-157

Service Bulletin/Repair Instructions

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

99-04-20-002O

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

04-06-04-051I

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

16-NA-383

Service Bulletin/Repair Instructions

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

18-NA-125

Service Bulletin/Repair Instructions

This service bulletin provides information for engine oil life monitor operation calculation.

20-NA-016

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

08-07-30-035H

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

16-NA-119

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

09-00-89-008G

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

18-NA-067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

06-00-89-029V

Service Bulletin/Repair Instructions

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10-08-110-001K

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

13-08-116-001J

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

15-00-89-004G

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

00-03-10-006P

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

17-NA-052

Service Bulletin/Repair Instructions

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

10-08-45-001H

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

23-NA-103

Service Bulletin/Repair Instructions

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

PIP5898B

Service Bulletin/Repair Instructions

This Preliminary information communicates a potential root cause for a rear axle seal leak.

07-00-89-037S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

11-00-89-005X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIP5596A

Service Bulletin/Repair Instructions

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

PIT5551N

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

19-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

16-NA-338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

PIT6122

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers of a known issue with failed map update

PI0281K

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

02-08-42-001J

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

PI1394B

Service Bulletin/Repair Instructions

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

PIP5601B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

22-NA-240

Service Bulletin/Repair Instructions

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

PI0592I

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

23-NA-224

Service Bulletin/Repair Instructions

This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.

PIT5074P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIT5962A

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

21-NA-147

Service Bulletin/Repair Instructions

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated​.

PIC6123G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PIT5214F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

17-NA-040

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.

PIT5551M

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

03-00-91-001I

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

20-NA-159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

PIP4964E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

05-00-89-029F

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

01-06-01-011O

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

17-NA-170

Service Bulletin/Repair Instructions

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

02-00-89-002W

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

10-00-89-006J

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

PIT5099G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5698D

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

07-08-49-020R

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIP4112T

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

PIT5551L

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

09-00-89-016H

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

PIP5628G

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

15-00-89-004F

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010R

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

04-06-04-051H

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

09-06-04-026X

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

17-NA-066

Service Bulletin/Repair Instructions

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

PIP5358C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIT5551K

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

21-NA-026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

99-09-40-005I

Service Bulletin/Repair Instructions

This service bulletin provides information on availability for a seat belt extender.

PIP4902R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

01-06-01-011N

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-08-51-001F

Service Bulletin/Repair Instructions

This service bulletin provides information on Paintless Dent Repair Process.

13-08-116-001I

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

PIT4261J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

04-07-30-013E

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

02-00-89-002V

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

08-07-30-026H

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

12-03-10-001E

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

PIC5650K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

11-00-89-005W

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIP5628F

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

12-03-10-001D

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

08-07-30-035G

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10-08-110-001J

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

11-00-89-005V

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PI0281J

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

00-06-01-012M

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

00-06-01-026Q

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

22-NA-009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

07-06-01-016I

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

19-NA-256

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

16-NA-130

Service Bulletin/Repair Instructions

This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.

15-NA-017

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

PIT5551J

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

PI0754F

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

99-04-20-002N

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

01-08-42-001O

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIP5628E

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

PIP5898A

Service Bulletin/Repair Instructions

This Preliminary information communicates a potential root cause for a rear axle seal leak.

00-00-90-002M

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

07-03-16-004E

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

PIP5898

Service Bulletin/Repair Instructions

This Preliminary information communicates a potential root cause for a rear axle seal leak.

02-00-89-002U

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

PIC6040

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that during reassembly after a heavy engine repair it is very possible for a technician to accidentally switch the G13 generator X1 connector with the B35 engine oil level switch connector.

09-00-89-008F

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

PIP5540J

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

21-NA-124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

PIT5551H

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

PIP5632G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP4902Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIT3271N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

22-NA-205

Service Bulletin/Repair Instructions

This service bulletin provides information on Module Harvesting.

10-00-89-006I

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

PIC5453D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

22-NA-185

Service Bulletin/Repair Instructions

This informational bulletin explains how the trans slip or flare can be a normal condition.

22-NA-195

Service Bulletin/Repair Instructions

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

PIT5698C

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

PI0592G

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIP5429A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

05-06-04-022T

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

06-00-89-031H

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

07-06-01-016H

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

13-08-116-001H

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

15-00-89-004E

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010Q

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

05-00-89-072F

Service Bulletin/Repair Instructions

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

09-06-04-026W

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

00-06-01-012L

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

01-06-01-011M

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

04-06-04-051G

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

00-06-01-026P

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

11-00-89-005U

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

05-00-89-029E

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

22-NA-181

Service Bulletin/Repair Instructions

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

PIP5640A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

11-00-89-005T

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

20-NA-065

Service Bulletin/Repair Instructions

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

PIT5569B

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

PIT4261H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

12-01-37-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

PIC5260F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5099F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIP5358B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP5856

Service Bulletin/Repair Instructions

This Preliminary information communicates provides information to the technician on the use of R-99 or R-95  Renewable diesel fuel.

22-NA-106

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.

12-00-89-003B

Service Bulletin/Repair Instructions

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

PIC5260E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

01-00-89-010P

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

PI0281I

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

PIP5790B

Service Bulletin/Repair Instructions

This Preliminary information communicates a corrosion, coolant / engine oil contamination concern of the terminals located in the ECM connectors.  This document is an aide for technicians to diagnose and locate a resistance concern associated with these terminals. This condition can set various trouble codes and illuminate the MIL, make the engine stall or have a crank no start condition.

01-00-89-010O

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

PIP4670J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

18-NA-246

Service Bulletin/Repair Instructions

This service bulletin provides repair procedures, depending on model year, to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTC P0172, P06DE and/or P0521 Set.

PIT3271M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

PIT3271L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

13444

Service Bulletin/Repair Instructions

Service Update for Inventory and Customer Vehicles Dual Mass Flywheel (DMF) Protection Expires with Base Warranty. Equipped with 6-Speed Manual Transmission (M3L)

080089014G

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

070601016G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

150089004D

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

18NA067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

PI0653F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

PIP4902P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP4723F

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP5632F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

22NA009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

070316004D

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

16NA222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

000090002L

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

050604022S

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

1308116001G

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

17NA040

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.

030310007K

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.

19NA104

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.

030091001H

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

PIC6424A

Service Bulletin/Repair Instructions

This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.

19NA256

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

PIT3099U

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

PIC5650J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIT5698B

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

21NA152

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.

21NA147

Service Bulletin/Repair Instructions

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.

010842001N

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIT4261G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

990420002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

PIP5632E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

080730035E

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

070089037Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

21NA124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

18NA306

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

070089037P

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

100089006H

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

PIP5358A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIT5214E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

20NA159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

17NA087

Service Bulletin/Repair Instructions

This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

21NA108

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.

PIP5257E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.

19NA044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

16NA338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

PI0653A

Service Bulletin/Repair Instructions

Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center A Service Agent (Dealer) during vehicle service may need to replace an engine turbocharger (TC). Any turbocharger that is returned to the Warranty Parts Center (WPC) will be inspected by engineering for root cause failure. The Warranty Part Center (WPC) has received turbochargers returned by Service Agents that have been disassembled, damaged during removal from the engine, electrical harnesses or connectors that have been cut or removed from the turbocharger and/or improperly packaged turbochargers resulting in shipping damage.

21NA103

Service Bulletin/Repair Instructions

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.

000601026N

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

050308002I

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

PIP5247A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. P0651 may also be set in the ECM with the P06DE. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.

18NA146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

020089002T

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

070089036J

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

18NA099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

PIP5163E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIC5260D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIP5540G

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5725A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use.  Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement.  This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.

PIP5790

Service Bulletin/Repair Instructions

This Preliminary information communicates a corrosion, coolant / engine oil contamination concern of the terminals located in the ECM connectors.  This document is an aide for technicians to diagnose and locate a resistance concern associated with these terminals. This condition can set various trouble codes and illuminate the MIL, make the engine stall or have a crank no start condition.

110089005Q

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

1008110001I

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

20NA138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

21NA043

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

16NA109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

150089004C

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

21NA026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

010601011L

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

PIC6086G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area.  Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

090604026S

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

18NA263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

060089031F

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

PIT5074N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

000310002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

PIT3271K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

990851001E

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

PI0754D

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

20NA213

Service Bulletin/Repair Instructions

This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.

1308116001F

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

PIP5684C

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

050604022R

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

PIP5628C

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

PIT5551F

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

17NA239

Service Bulletin/Repair Instructions

This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.

110089005P

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PI1171D

Service Bulletin/Repair Instructions

This preliminary informational (PI) provides diagnosis and repair information regarding bearing damage or when an engine will not rotate.

18NA115

Service Bulletin/Repair Instructions

This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.

PIP5180C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.

PIP5226D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIT5099E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIC5650H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIT5698A

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

20NA026

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.

PIP5684B

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

PIP5095G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking  and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

PIP4902N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP5528F

Service Bulletin/Repair Instructions

This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.

PIP5528E

Service Bulletin/Repair Instructions

This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.

120232002B

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.

PIC5453C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

110089005O

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

070604025M

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.

060089029T

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

PIP5628B

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

070849020Q

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

16NA383

Service Bulletin/Repair Instructions

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

PIP5725

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use.  Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement.  This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.

030089006R

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

060089029S

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

20NA098

Service Bulletin/Repair Instructions

This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.

PIP5684A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

060089029R

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

PIC5650G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIP5257D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.

PI0281H

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

060089029Q

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

100089005I

Service Bulletin/Repair Instructions

This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.

060089029P

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

070089037O

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.

020089002S

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

050310020G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

18NA072

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if faulty for a Reduced Engine Power, MIL On, DTC P228C condition.

040601029J

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.

000310003Y

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

16NA119

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

20NA029

Service Bulletin/Repair Instructions

This technical bulletin provides a Service Procedure to correct a Condition of Ticking, Tap or Rattle Noise from Engine.

PIT3099T

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

PIP4723D

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

050307009I

Service Bulletin/Repair Instructions

This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.

20NA016

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

PIP5540F

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIC6123F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PI0592F

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

100089009D

Service Bulletin/Repair Instructions

This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.

080089014F

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

010842001M

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

080310006G

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

PIT3271J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

PIT5074M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

990420002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

PIP5402E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

PIP5684

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

100089006G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).

PIP5540E

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5601A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

010601011K

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

100089009C

Service Bulletin/Repair Instructions

This informational bulletin provides information on key code security and information on GM key code look up applications.

PIT5551E

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

010089010N

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

PIP4670H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

PIP5676A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.

17NA073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIP5676

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.

150844001J

Service Bulletin/Repair Instructions

This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.

PIP5528D

Service Bulletin/Repair Instructions

This Preliminary information communicates the repair recommendations for misfire in HFV6 re-manufactured engines.

PIP5529B

Service Bulletin/Repair Instructions

This Preliminary information communicates additional diagnostics and repair to assist in resolving a malfunction indicator lamp illumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.

PIP5632B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIT3099S

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

PI0592E

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).

090604026R

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

PIC6123E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

130089008B

Service Bulletin/Repair Instructions

This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.

000601026M

Service Bulletin/Repair Instructions

This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

070601016F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

080730026F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

PIC6086F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area.  Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

PIC6123D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PIT5698

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

990089019R

Service Bulletin/Repair Instructions

This informational bulletin provides process information for the (GWM) and (WPC) parts return program.

PIC5779K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

PI1344C

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.

PIT5569A

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

19NA081

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some SiriusXM Channels Due to Interference in Some Geographic Locations.

PIT3099R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

PIP5257C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.

PIC6137F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

050604022Q

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

100845001G

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

1308116001E

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

000601012J

Service Bulletin/Repair Instructions

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

090604026Q

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

PIP5528C

Service Bulletin/Repair Instructions

This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.

PIP4964D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

PIP4670G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

060847001O

Service Bulletin/Repair Instructions

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

PIC5756B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that intermittently the Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.

PIC6364A

Service Bulletin/Repair Instructions

This Preliminary Information communicates information on relearning the power windows if they become inoperative after the vehicle's battery becomes discharged.

PIT5074L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

18NA246

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set. Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.

PIP5632A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

080730035D

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

PIT5551D

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

PIC6364

Service Bulletin/Repair Instructions

This Preliminary Information communicates information on relearning the power windows if they become inoperative after the vehicle's battery becomes discharged.

000310006N

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

PIC5733C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02. Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The Diagnostic Trouble Code will be stored as history and you will now be able to use the clear Diagnostic Trouble Code command to erase the Diagnostic Trouble Code.

PIC6025D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.

PIP5640

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

PIP5226C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

080089014E

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

PIP5331H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern.  This communication was updated to include the 2017, 2018, and 2019 model years.

PIP5569A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.

PIC5260C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIC6360

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly.  Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build.  Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

PIC6123C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PIC5979B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIC6013E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. If needed, also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.

PIC6042B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.

PIP5528B

Service Bulletin/Repair Instructions

This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.

030729004L

Service Bulletin/Repair Instructions

This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.

PIP4670F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

1008110001H

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

110089005N

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

030089006Q

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

060089029O

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

040089053G

Service Bulletin/Repair Instructions

This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.

070849020P

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

1008110001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

PIP4902M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP5331G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern.  This communication was updated to include the 2017, 2018, and 2019 model years.

100845001F

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".

090089002Q

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

PIP5632

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

110849001Z

Service Bulletin/Repair Instructions

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

PIP4902L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

050604022P

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

120089002C

Service Bulletin/Repair Instructions

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.

PIP4021D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.

PIP5528A

Service Bulletin/Repair Instructions

This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.

PIP5540D

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIT4945H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

PIP5628

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

010310003R

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

120601003C

Service Bulletin/Repair Instructions

This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.

090089016F

Service Bulletin/Repair Instructions

This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.

110849001Y

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.

PIC5494J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation.  The technician is to replace the instrument panel cluster for this concern.

PIT5444D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

090089002P

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

PIC5836E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.

010089010M

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

080089014D

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

17NA346

Service Bulletin/Repair Instructions

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.

17NA170

Service Bulletin/Repair Instructions

This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.

100089005H

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

040089015T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on required operating procedures.

060089026O

Service Bulletin/Repair Instructions

This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).

PIC5650F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIC6073E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

PIT5214D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

17NA066

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.

010842001L

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

080089014C

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

PIP5540B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

000310003X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

060847001N

Service Bulletin/Repair Instructions

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

060850009J

Service Bulletin/Repair Instructions

This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.

18NA362

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of a wind noise and/or water leak at front roof or windshield, water running down interior A-pillar.

PIP4925B

Service Bulletin/Repair Instructions

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

18369

Service Bulletin/Repair Instructions

Special Coverage. Some vehicles equipped with a 2.0L turbo engine, may have a condition where a wire within the exhaust camshaft position actuator solenoid valve may break. If this were to occur, the Malfunction Indicator Lamp would illuminate, and a diagnostic trouble code DTC P0013 (Exhaust Camshaft Position Actuator Solenoid Valve Control Circuit) would set. The driver may experience rough engine idling or reduced engine torque/power. Dealers are to replace the exhaust camshaft position actuator solenoid valve as necessary. The repairs will be made at no charge to the customer.

18207 02

Service Bulletin/Repair Instructions

Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **

PIT5353C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

18357

Service Bulletin/Repair Instructions

Special Coverage. On some vehicles, the vehicle may inadvertently shift into manual mode and, depending on the vehicle?s speed, the transmission will automatically downshift to first or second gear, resulting in a safe, but unwanted vehicle deceleration. If this occurs, the driver will not be able to shift out of manual mode until the vehicle. is turned off and back on again. The vehicle will also set diagnostic trouble codes P0816 and P1876. Dealers are to remove and replace the shifter assembly. The repairs will be made at no charge to the customer

PI1178F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information for a customer concern of an engine runs rough with the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.

18207

Service Bulletin/Repair Instructions

Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.

18207 01

Service Bulletin/Repair Instructions

Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **

PIP5191C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.

PIC6086E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area.  Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

PIP5601

Service Bulletin/Repair Instructions

This Preliminary information communicates

PIT4945G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

PIT5099D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIP5534A

Service Bulletin/Repair Instructions

This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.

PIP5597

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.

18305

Service Bulletin/Repair Instructions

18305 - Customer Satisfaction Program. Certain vehicles, serviced with a replacement engine, may have a condition in which the service engine camshaft cap bolts were not tightened to specification during the manufacturing process. If the camshaft cap bolts were not tightened to specification, they may loosen, resulting in loss of propulsion, reduced engine performance, and possible engine failure. A ?Service Engine Soon? message may illuminate on the vehicle?s Driver Information Center. Inspect and torque engine camshaft cap bolts.

PIP5596

Service Bulletin/Repair Instructions

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

PIC6137E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

PIC5979A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIP4902K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIC5779J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

PIP3423P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

PIP5095F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

PIP5163D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIP5402D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

PIP5257B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.

PIC6095C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

PIC5260B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5099C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIC5953D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIT5399A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

PIP5569

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

18NA141

Service Bulletin/Repair Instructions

This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.

1208132001E

Service Bulletin/Repair Instructions

This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.

18NA125

Service Bulletin/Repair Instructions

This informational bulletin provides information for engine oil life monitor operation calculation.

PI0754C

Service Bulletin/Repair Instructions

This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.

080730035C

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

PI0281G

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

130089010B

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.

060089031E

Service Bulletin/Repair Instructions

This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

110849001W

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

010310003Q

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

000089027J

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.

PIP4112S

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

110089002C

Service Bulletin/Repair Instructions

This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).

030089006P

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

17NA215

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.

PIP5529A

Service Bulletin/Repair Instructions

This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.

090604015C

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.

17NA080

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to clean the ports and the passages of the cylinder head to correct the MIL on.

PIP5095E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

PIC4921E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on a proper paint code for some hard to find color options.

PIP5331F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 and 2018 model year.

090604026N

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada

110089005L

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

PIP5180B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.

PIP4670E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

030603004W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

060601010D

Service Bulletin/Repair Instructions

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.

PIC5891E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.

PIC6137D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

150603001D

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIP5226B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIP5331E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 and 2018 model year.

PIT3271H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

PIP5540A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

100864002D

Service Bulletin/Repair Instructions

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.

050851001I

Service Bulletin/Repair Instructions

This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

PI0653E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

060089026N

Service Bulletin/Repair Instructions

This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.

010310003P

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

PIP5540

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.

050604022O

Service Bulletin/Repair Instructions

This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.

16NA061

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to correct tire pressure messages and dashes.

PIC5650D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIC5491K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

040089015R

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

16NA075

Service Bulletin/Repair Instructions

This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds

000310003W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

080730026E

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

070089037L

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.

PIP4959G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.

120089007A

Service Bulletin/Repair Instructions

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.

150603001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIC5839D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

070089036I

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.

17NA386

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

010601011J

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

16NA356

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

PIP5534

Service Bulletin/Repair Instructions

This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.

PI1149A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

040730013D

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.

16NA158

Service Bulletin/Repair Instructions

This bulletin describes the Dealer special tool loan program process.

17NA375

Service Bulletin/Repair Instructions

This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated

070604019F

Service Bulletin/Repair Instructions

This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

17NA297

Service Bulletin/Repair Instructions

This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt

PIC3100F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

PIC6025C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner’s manual Starting the Vehicle Messages section with the customer.

PIC6042A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.

PIP5529

Service Bulletin/Repair Instructions

This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.

PIC5650C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIP5528

Service Bulletin/Repair Instructions

This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.

PI1408E

Service Bulletin/Repair Instructions

This PI provides a procedure to install an ionizer kit to reduce a musty odor condition.

PIC5492F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

PIT5353B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

070849020M

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide

150089004B

Service Bulletin/Repair Instructions

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

150089005A

Service Bulletin/Repair Instructions

Essential Tools that Include Consumable Parts (U.S. Only)

PI-1408E

Service Bulletin/Repair Instructions

Musty Odor from HVAC Vents on Startup Condition/Concern Some customers may comment on a musty or mildew odor coming from the HVAC instrument panel air outlet vents on startup. The odor most likely will dissipate after 30-60 seconds of operation. The odor generally occurs after the vehicle has been parked for 2–6 hours with sun load with temperatures of 21°C (70°F) or higher. This may be caused by condensation building up on the evaporator core, which does not evaporate by itself in humid conditions. The odor may be the result of microbial growth on the evaporator core being released into the air stream by the HVAC blower motor.

PIP5402C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

PIT5236K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

17NA307

Service Bulletin/Repair Instructions

This informational bulletin provides information of a possible misfire that may happen from incorrect camshafts being installed in the reman engines.

PIT5441C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that may have an Object Detection System Message Diagnostic Trouble Codes U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269 stored in the active safety module. Technician should inspect his Multiple Diagnostic Interface cable for damage. Technician should use the Multiple Diagnostic Interface on a like vehicle with object detection bus or theEL-47955-1 MDI 1, MDI 2 Self-Test Loopback Adapter,if there are no issues found finish with diagnosing the customer’s concern, if concern is present in the like vehicle replace the Multiple Diagnostic Interface cable.

030603004V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

PIP4723C

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5074K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIP5402B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

040601029I

Service Bulletin/Repair Instructions

This informational bulletin explains the importance of maintaining the vehicle.

100089005G

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

000601012H

Service Bulletin/Repair Instructions

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

PIT5389E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

PIT3099Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

070601016D

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

00-06-01-026J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.

13-08-116-001C

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

PIP5375E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the rear wheel drive manual transmission restriction has ended.

99-08-51-001D

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

PIP3423N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

PIP4959F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.

03-08-46-004Q

Service Bulletin/Repair Instructions

This informational bulletin communicates part restriction and ordering process information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only).

PIP5163C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIC6055C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a radio screen appears bubbled or is delaminating. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.

PIC5932B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

04-00-89-015Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

08-08-44-029H

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.

04-00-89-015P

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

11-08-49-001V

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

17-NA-244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.

PIT5444C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

PIC6083B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that maynot move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.

03-03-10-007J

Service Bulletin/Repair Instructions

This informational bulletin provides information on the temporary tire flat spotting condition.

04-00-89-015L

Service Bulletin/Repair Instructions

This informational bulletin provides warranty policy information on required operating procedures.

10-00-89-005F

Service Bulletin/Repair Instructions

This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.

PIP5507B

Service Bulletin/Repair Instructions

This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

PIC5494H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.

PIC5779H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

PIC6086D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

PIC5611E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.

PIP5507A

Service Bulletin/Repair Instructions

This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

PIP5507

Service Bulletin/Repair Instructions

This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

PIP5402A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

PIC5588D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

PIP5375D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIP5216F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

PIP5191B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.

PIT3099P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

00-03-10-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

PI1410B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.

00-06-01-012G

Service Bulletin/Repair Instructions

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.

05-00-89-029D

Service Bulletin/Repair Instructions

This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

03-00-89-006N

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

04-00-89-015O

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

17-NA-136

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer or technician concern of the horizontal headlamp aim adjuster difficult or inoperative.

11-00-89-005K

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

17-NA-126

Service Bulletin/Repair Instructions

This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.

16-NA-355

Service Bulletin/Repair Instructions

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.

PI0281F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

10-08-110-001F

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

03-06-03-004U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

PI0844D

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on towing/transport recommendations for Cadillac ATS and CTS, to avoid vehicle damage.

17-NA-039

Service Bulletin/Repair Instructions

This informational bulletin provides additional information on what oil to use in the 2.0L engines to eliminate the risk of engine/piston failure.

99-04-20-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

PIC6083A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that maynot move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.

PIP4112R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

15-08-44-001I

Service Bulletin/Repair Instructions

This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.

17-NA-080

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to clean the ports and the passages of the cylinder head to correct the MIL on.

PI0671A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.

PIE0385B

Service Bulletin/Repair Instructions

This engineering information bulletin ends the need for information from the field on vehicles that have the concern of a noisy water pump.

17-NA-067

Service Bulletin/Repair Instructions

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

06-08-47-001M

Service Bulletin/Repair Instructions

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.

10-00-89-006F

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers how to submit a product information report.

12-09-41-002D

Service Bulletin/Repair Instructions

This informational bulletin explains not to put anything metal or conductive on the passenger seat or it may set the reminder chime off.

PIC5733B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02. Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The Diagnostic Trouble Code will be stored as history and you will now be able to use the clear Diagnostic Trouble Code command to erase the Diagnostic Trouble Code.

PIC6013D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. If needed, also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.

PIC6137C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

PIT5389C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

PIC4935F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

PIP4723B

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP5095D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

17-NA-047

Service Bulletin/Repair Instructions

This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message due to dirt and debris.

GCUS-3-848

Service Bulletin/Repair Instructions

44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.

PIC3278G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

PIC4801H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

PIC5959C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

PIP5375C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIC5588C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

02-00-89-002Q

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

PI1408D

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a revision of PI1408C to update information under the Ionizer Kit Installation and remove the Note in the Parts Infomation.

PIP5331D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 model year.

01-03-10-003O

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

07-06-04-025L

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.

PIP5029H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

PIP5338A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

PIP4902J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP5375B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIC6086C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

PIC6123B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver's information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit's internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PIP5180A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve. Technician will need to review the latest version of PIP5029 and perform a cold compression test if the concern is only a Hard Start Cold.

08-03-10-006F

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

11-08-49-001U

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

04-03-10-013K

Service Bulletin/Repair Instructions

This informational bulletin provides information on driving characteristics of rear-wheel drive vehicles and available winter tires.

03-08-46-004S

Service Bulletin/Repair Instructions

This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

PIC5759B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.

PIT4733K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.

99-00-89-019O

Service Bulletin/Repair Instructions

This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

PIC4541F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.

PIT5236J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.

07-08-49-020L

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIC6137B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 2.5 hours. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 2.5 hours. If the fob is located, the timer will reset an additional 2.5 hours.

08-08-44-015H

Service Bulletin/Repair Instructions

This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs

99-00-89-019N

Service Bulletin/Repair Instructions

This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

PIC5492E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

01-03-10-003N

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

05-03-08-002H

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

02-00-89-002P

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

05-00-89-055F

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.

PIC6123A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range.

PIT3099N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

PIP5163B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

11-00-89-004B

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.

06-08-64-001D

Service Bulletin/Repair Instructions

This Informational bulletin describes warranty part reviews where door glass had chips or scratches.

01-03-10-003M

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

00-03-10-003V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

11-08-49-001T

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

PIE0385A

Service Bulletin/Repair Instructions

This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.

PIT5389B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.

04-06-04-051E

Service Bulletin/Repair Instructions

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

04-06-04-051D

Service Bulletin/Repair Instructions

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

040604051D

Service Bulletin/Repair Instructions

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

PIE0385

Service Bulletin/Repair Instructions

This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.

PIC5851C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.

PIC6054D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician not to replace any parts and to contact General Motors Technical Assistance Center to report the concern and obtain a case number. Customer's display is slow to turn on when starting the vehicle if the doors were not locked.

PIT5236H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.

PIC6025B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.

16NA355

Service Bulletin/Repair Instructions

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.

PIC5891D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.

PIC6055B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have a radio screen appears bubbled or is delaminating. Dealer can replace model years 2013 and 2015. If working on a 2016 model year vehicle dealer will need to contact General Motors Technical Assistance Center for further assistance. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.

16NA317

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper ways to remove or replace the key cylinder covers due to somevehicleshavingthe key cylinders hidden during the time of delivery.

030603004S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

030603004T

Service Bulletin/Repair Instructions

Battery Testing and Warranty Replacement Requirements (North America ONLY)

040089015N

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

PIC6033A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the Diagnostic Trouble Code.

080730026D

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

PIP5429

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

050604022N

Service Bulletin/Repair Instructions

This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.

090089002N

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

100844006D

Service Bulletin/Repair Instructions

This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.

00-03-10-003U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

05-08-44-024E

Service Bulletin/Repair Instructions

This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .

07-00-89-037J

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.

08-08-44-029G

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.

09-00-89-008C

Service Bulletin/Repair Instructions

This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

PIP5282A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.

09-00-89-016E

Service Bulletin/Repair Instructions

This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.

11-00-89-005J

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.

02-08-98-002G

Service Bulletin/Repair Instructions

This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.

08-08-44-015G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs

16-NA-317

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper ways to remove or replace the key cylinder covers due to some vehicles having the key cylinders hidden during the time of delivery.

PIC6104B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE THE LOWER CENTER SECTION OF THE DISPLAY WILL NOT WORK WHEN PRESSED. TECHNICIAN WILL NEED TO REPLACE THE INTEGRATED CENTER STACK FOR THIS CONCERN.

01-00-89-010L

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

PI0653D

Service Bulletin/Repair Instructions

This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)

07-08-49-020K

Service Bulletin/Repair Instructions

This informational bulletin explains the programming method quick reference guide for the IPC Odometer.

PIC6193B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN.

01-03-10-003L

Service Bulletin/Repair Instructions

This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.

PI1510A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a procedure to replace both the front suspension mounts and cups to correct a condition of a popping noise from the fron of the vehicle when traveling over bumps due to the front strut mount being torn due to high underbody/underhood temps in addition to traveling over speed bumps.

PIC5491J

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.

PI1251B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on applying thread locker to the catalytic converter bolts to eliminate a knock, rattle or ping noise from under the vehicle into the passenger compartment.

PIC6073C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.

PIP5029G

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.

05-00-89-072D

Service Bulletin/Repair Instructions

This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.

16NA241

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.

PIT5074J

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL

PI1394A

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.

16NA211

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN INFORMS THE TECHNICIANS ON A CHANGE MADE TO THE INTERLOCK COMPONETS OF THE SHIFTING SYSTEM TO INCREASE THE ROBUSTNESS OF GEAR LOCKOUT WHEN NOT ENGAGED.

PI0388F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.

PIP4786C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.

030603004R

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.

PIC5494G

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WHEN THE CUSTOMER COMMENTS THAT THEIR DIGITAL VEHICLE SPEED DISPLAY IS SHOWING A DIFFERENT SPEED THAN THE ANALOG VEHICLE SPEED DISPLAY. THERE MAY BE UP TO 2 MILES PER HOUR DIFFERENCE BETWEEN THE DIGITAL AND ANALOG VEHICLE SPEED DISPLAYS. THIS IS A NORMAL CONDITION DUE TO THE CALCULATION TOLERANCES BEING DIFFERENT FOR THE TWO DRIVER VIEWING ANGLES FOR THE ANALOG SPEEDOMETER; IT MAY ALSO APPEAR TO INCREASE THE DIFFERENCE BETWEEN BOTH DISPLAYS. NO PART REPLACEMENT IS REQUIRED AS THIS IS A NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE. FOR CTS VEHICLES BUILT BETWEEN APRIL AND JUNE OF 2011 OR THE 2013 ATS, SRX, XTS BUILT BEFORE AUGUST 29 2012 MAY HAVE A 3 MILES PER HOUR OR MORE VARIATION. THE TECHNICIAN IS TO REPLACE THE INSTRUMENT PANEL CLUSTER FOR THIS CONCERN.

140089004B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB.

16NA249

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

070898001B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF “CLIPPING” TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A “CLIPPED VEHICLE” REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.

000601012F

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.

030604017I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.

110849001S

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.

PIC6198A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. IF THE CONCERN IS DUPLICATED AT THE DEALER WITH THE ONSTAR LED IS STILL GREEN AFTER THE VEHICLE IS TURNED OFF AND THE BLUETOOTH CALL WAS DISCONNECTED. DEALER SHOULD ADVISES THAT ENGINEERING IS AWARE OF THE CONCERN AND IS CURRENTLY INVESTIGATING THE ISSUE.

000601026I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.

00-06-01-026H

Service Bulletin/Repair Instructions

This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.

16-NA-223

Service Bulletin/Repair Instructions

This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.

16-NA-211

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN INFORMS THE TECHNICIANS ON A CHANGE MADE TO THE INTERLOCK COMPONETS OF THE SHIFTING SYSTEM TO INCREASE THE ROBUSTNESS OF GEAR LOCKOUT WHEN NOT ENGAGED.

PIC6210

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATES THE PROCEDURE TO THE TECHNICIAN HOW TO REGAIN BLU-RAY/CD/DVD PLAYER FUNCTION ON ALL NEW GENERATION INFOTAINMENT SYSTEMS WITH REGULAR PRODUCTION OPTION CODE U42 OR UWG BLU-RAY PLAYERS. IF THIS CONCERN IS ENCOUNTERED, CYCLE THE CD PLAYER/MEDIA DISC PLAYER FUSE AND RE-EVALUATE THE CONCERN.

07-03-10-008E

Service Bulletin/Repair Instructions

THIS INFORMATIONAL PROVIDES INFORMATION ON SLIGHT OR MILD TIRE FEATHERING AND RECOMMENDED PRACTICES.

PIC5428G

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. THE ELECTRONIC BRAKE CONTROL MODULE MAY HAVE ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES C0035-C0050 WITH SPECIFICALLY SYMPTOM 18, 5A, OR 0F. TECHNICIAN WILL GAIN ACCESS TO THE CORRECT WHEEL BEAR PER THE DIAGNOSTIC TROUBLE CODE THAT IS SET. IF DEBRIS IS FOUND ON THE MAGNETIC ENCODER RING IT WILL NEEDED TO BE CLEANED.

11-08-49-001R

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.

16-NA-196

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPRGRAM THE INSTRUMENT CLUSTER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF BEING UNABLE TO START SPEECH RECOGNITION MESSAGE DISPLAYED ON THE IP.

PIP5094A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.

10-08-110-001E

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.

44240

Service Bulletin/Repair Instructions

44240 - SPECIAL COVERAGE. FOR VEHICLES EQUIPPED WITH A HAPTIC SEAT OPTION (RPO UFL OR UHX) AND A NON-MOTORIZED SEAT BELT RETRACTOR (RPO AX7), THE AIRBAG WARNING LIGHT MAY BE ILLUMINATED DUE TO A POTENTIAL FAULT WITH THE DRIVER’S SIDE DIAGNOSABLE BUCKLE SWITCH. IF THIS AIRBAG LIGHT ILLUMINATES, AND HAS DIAGNOSTIC TROUBLE CODE (DTC) B0072 SET, IT MAY BE RELATED TO THE DRIVER’S SIDE DIAGNOSABLE BUCKLE SWITCH, AND THERE ARE NO ISSUES WITH THE VEHICLES AIRBAGS OR SEATBELT PRE-TENSIONERS. IN THIS CONDITION, THE AIRBAG OR SEATBELT PRE-TENSIONER DEPLOYMENTS ARE NOT AFFECTED. THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 10 YEARS OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. DEALERS ARE TO LOOK FOR DTC B0072 AND REPLACE THE DRIVER’S SIDE FRONT SEAT BELT BUCKLE.

09-06-04-026M

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.

PIP-5389-B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE P015A SET. IF THE SERVICE INFORMATION FOR DIAGNOSTIC INSTRUCTION FOR DIAGNOSTIC TROUBLE CODE P015A WAS COMPLETED INSPECT THE ENGINE OIL LEVEL FOR BEING OVERFILLED. IF THE ENGINE OIL LEVEL IS FOUND TO BE OVERFILLED, READJUST TO CORRECT LEVEL AND RE-EVALUATE THE CONCERN. IF THE STEPS DO NOT LEAD TO A RESOLUTION, ADVISE THE CUSTOMER THAT ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A REPAIR.

PIC-5779-G

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON THE PROPER WASHING OF THE BRIGHT ALUMINUM MOLDINGS TO AVOID THE MOLDINGS FROM GETTING DAMAGED. IT IS RECOMMENDED THAT A NON-ALKALINE SOLUTION BE USED FOR PREPARATION & WASHING OF THE BRIGHT ALUMINUM MOLDINGS.

99-08-51-007G

Service Bulletin/Repair Instructions

This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.

PIC-6095-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS USED FOR WARRANTY SUBMISSION.

PIP-5389-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE P015A SET. IF THE SERVICE INFORMATION FOR DIAGNOSTIC INSTRUCTION FOR DIAGNOSTIC TROUBLE CODE P015A WAS COMPLETED INSPECT THE ENGINE OIL LEVEL FOR BEING OVERFILLED. IF THE ENGINE OIL LEVEL IS FOUND TO BE OVERFILLED, READJUST TO CORRECT LEVEL AND RE-EVALUATE THE CONCERN. IF THE STEPS DO NOT LEAD TO A RESOLUTION, ADVISE THE CUSTOMER THAT ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A REPAIR.

PI0592D

Service Bulletin/Repair Instructions

This informational bulletin provides information on service programming system (SPS) errors.

PIC-6025-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC TIP FOR VEHICLES WITH INTERMITTENT NO CRACK WITH A "TURN STEERING WHEEL START VEHICLE AGAIN". IF THERE IS A DIAGNOSTIC TROUBLE CODE B305A STORED HISTORY IN THE BODY CONTROL MODULE IT MAY HAVE BEEN CAUSED BY A BOUND UP STEERING WHEEL. REVIEW THE OWNER’S MANUAL STARTING THE VEHICLE MESSAGES SECTION WITH THE CUSTOMER.

PIP-5402

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH THE DIAGNOSIS AND REPAIR STEPS FOR A VEHICLE WITH A CHECK ENGINE LIGHT ON WITH DIAGNOSTIC TROUBLE CODE P015B OR A REDUCED ENGINE POWER MESSAGE WITH DIAGNOSTIC TROUBLE CODE P1101. TECHNICIAN SHOULD LOOK FOR A MISSING OR DAMAGED O-RING SEAL IN THE CHARGE AIR COOLER COUPLER.

12-08-132-001D

Service Bulletin/Repair Instructions

This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.

16-NA-115

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio inoperative with no communication and DTC U0184, no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar hands-free calling issues, favorite stations stored twice and/or disappear caused by to the current software calibration within the radio.

PIP-3140-G

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS AFTERMARKET ACCESSORIES INSTALLED ON THE VEHICLE THAT CAN CAUSE THESE ISSUES.

11-08-49-001Q

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF.

PI1223B

Service Bulletin/Repair Instructions

This informational bulletin provides information on black smoke and rough idle on cold start.

PIC-6086-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS TO RESOLVE THE ISSUE OF AN OILY SUBSTANCE THAT MAY BE FOUND ON THE INSIDE WINDSHIELD SURFACE, AND APPEARS TO BE LEAKING FROM THE REAR VIEW MIRROR AREA. TECHNICIAN WILL REMOVE THE MOISTURE SENSOR AND CLEAN THE GLASS AND MOUNTING BRACKET WITH ALCOHOL WIPE. IF THE GEL SEPARATES FROM THE SENSOR THE SENSOR WILL NEED TO BE REPLACED.

SB-02-07-30-029Z

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.

SB-16-NA-130

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO REVERSE AND NO 2ND GEAR DUE TO THE INSTALLATION OF THE INCORRECT UPPER VALVE BODY.

SB-16NA-131

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS.

SB-16-NA-137

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A NEW FOAM PATCH OVER THE MICROPHONE TO CORRECT A CUSTOMER CONCERN THAT WHEN USING THE BLUETOOTH® PHONE SYSTEM IN THEIR VEHICLE, THE PERSON ON THE RECEIVING END OF A MOBILE TELEPHONE CALL STATES THE AUDIO SOUNDS MUFFLED, DISTORTED OR HAS STATIC DUE TO THE FOAM PATCH ON THE BACK OF THE HEADLINER AT THE MICROPHONE MOUNTING AREA COMING LOOSE.

PIC-5374-D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.

PIC5374D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.

PIP5189B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING.

PIT-5401-F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.

PIT5401F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.

PIC-6198

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.

PIC6198

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.

PIC6193A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.

PIP5168E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.

SB-16-NA-115

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE WITH NO COMMUNICATION AND DTC U0184, NO XM ON START-UP WHEN MANUALLY TUNED AND/OR USING VOICE RECOGNITION, NO RADIO WAKE-UP, REAR VIEW CAMERA AND ONSTAR HANDS-FREE CALLING ISSUES, FAVORITE STATIONS STORED TWICE AND/OR DISAPPEAR DUE TO THE CURRENT SOFTWARE CALIBRATION WITHIN THE RADIO.

SB-16-NA-116

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THE HD SWITCHING TOGGLE SETTING DOES NOT FUNCTION AND VOLUME DIFFERENCES BETWEEN ANALOG AND DIGITAL HD SWITCHING DUE TO THE CURRENT SOFTWARE CALIBRATION WITHIN THE RADIO.

PIC4707E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.

PIC5088F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

SB-10-08-46-001C

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.

SB-15-06-03-001B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.

PIC-4935-E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

PIC4935E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

PIT5389A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

PIP-5331-C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE.

PIP5331C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE.

SB-06-08-47-001L

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES

SB-07-06-01-016C

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT

SB-16-NA-119

Service Bulletin/Repair Instructions

THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM’S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.

PIP-5389

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER.

PIC-6054-C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO REPLACE ANY PARTS AND TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. VEHICLE'S RADIO DISPLAY MAY BE SLOW TO TURN ON WHEN STARTING THE VEHICLE IF THE DOORS WERE NOT LOCKED.

PIC6054C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO REPLACE ANY PARTS AND TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. VEHICLE'S RADIO DISPLAY MAY BE SLOW TO TURN ON WHEN STARTING THE VEHICLE IF THE DOORS WERE NOT LOCKED.

PIC6193

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO MAKE ANY REPAIRS OR REPLACE ANY PARTS. THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS.

PI-0754-B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.

SB-16-NA-117

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.

PI-0281-E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.

PIC-5260-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

PIC5260A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

PIC-6187-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.

PIC6187A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.

SB-03-07-29-004K

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.

SB-16-NA-109

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS.

PIP5331B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some vehicles may have rattle, tick, or knock type noise. If there are any drivability concerns they should be addressed prior to the following diagnostic progression. Technician will take a sound file or video with sound of the noise prior to dis-assembly. Technician may find this noise hard to isolate to one area in the engine. There are four different steps to take to diagnosis the concern. Technician will perform injector diagnosis to ensure there are no leaking injectors causing a noise due to excessive fuel in any one cylinder. Replace any out of specification injectors the reevaluate for the noise. Technician will remove the intake manifold and visually inspect for excessive carbon on the intake valve stems and top of the valve causing noise. If carbon is present then follow the latest version of PIP5029 to clean the valves or replace heads as needed. Technician will remove the cam cover of the affected bank (both if needed) to inspect for soft or spongy stationary hydraulic lash adjusters. Push down on the rocker end at the stationary hydraulic lash adjusters to test for soft or spongy. If soft or spongy stationary hydraulic lash adjusters are found, carefully remove the affected head and inspect the oil passage below the head gasket for debris. If debris is found, inspect the camshaft caps for wear or discoloration due to lack of oil. During inspection if wear or discoloration is found then replace the cylinder head assembly with camshafts. If there is no wear or discoloration, clean the oil passages and replace the head gasket. Technician will use chassis ears or a stethoscope; listen to the right and left side of the engine. Once the noise is isolated or if unable to isolate, remove the piston and rod assemblies from the affected bank(s) to inspect for either; a loose rod bushing in the rod, or a loose wrist pin in the bushing. If this is found, replacing the piston an

PIT5236G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.

PIT5344E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician how to diagnose vehicles with the CD player inoperative. If this concern is encountered, cycle the CD player fuse and re-evaluate the concern. If the concern is no longer present, replace the CD player. When the CD player is still found to be inoperative after cycling the fuse follow Service Information diagnostics.

00-03-10-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.

PI0572C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.

PI0360F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications

16-NA-091

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the steering column lock module for vehicles that have the condition of service column lock message displayed due to an internal calibration concern within the module

PIC6187

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

PIT5268A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.

PIE0348A

Service Bulletin/Repair Instructions

This engineering informational bulletinis ending the need of information from the field on vehicles with the conditon of loss of audio, chimes or turn signal click/clack, with DTC U0180 or B1325 sym03

08-00-89-014B

Service Bulletin/Repair Instructions

This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics

07-00-89-037I

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs

16-NA-075

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds

15-06-03-002B

Service Bulletin/Repair Instructions

This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

PI1251A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a procedure to apply thread locker to the catalytic converter bolts for vehicles with the condition of a knock, rattle, or ping noise from under the vehicle into the passenger compartment

PIC6181

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

08-07-30-026C

Service Bulletin/Repair Instructions

This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary

16-NA-071

Service Bulletin/Repair Instructions

This technical bulletin provides multiple procedures to check the auto start/stop feature is working as intended by reviewing the auto start inhibit reason and/or auto stop disable reason lists in the engine control module

PIP5232C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.

11-08-49-001P

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing

16-NA-069

Service Bulletin/Repair Instructions

This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.

03-00-89-006M

Service Bulletin/Repair Instructions

This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

03-06-03-004O

Service Bulletin/Repair Instructions

This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)

06-00-89-029M

Service Bulletin/Repair Instructions

This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

09-00-89-002M

Service Bulletin/Repair Instructions

This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory

04-00-89-015K

Service Bulletin/Repair Instructions

This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.

16-NA-061

Service Bulletin/Repair Instructions

This informational bulletin provides information on how to trace and complete a wire to wire repair on vehicle that have the concern of Service Tire Monitor System, Tire Pressures Display Dashes, RKE Short Range, No Fob Detected Message

12-03-10-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

PIC5953A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

16-NA-055

Service Bulletin/Repair Instructions

This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near

PIP5375A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.

PI1509A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a procedure to Water Test, Apply Sealer at Laser Braze to the vehicle that has the conditon of a Wind Noise and/or Water Leak at Front Roof or Windshield, Water Running Down Interior A-Pillar

PIP5375

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.

PIC6170

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT LOCATION. THE POSITION INDICATOR MAY SHOW THE VEHICLE TURNING IN THE OPPOSITE DIRECTION OR MAY SHOW THE VEHICLE TRAVELING OFF THE ROAD. TECHNICIAN WILL INSPECT THE HUMAN MACHINE INTERFACE MOUNTING. FOLLOW SERVICE INFORMATION FOR THE CORRECT ORIENTATION OF THE HUMAN MACHINE INTERFACE.

02-08-42-001I

Service Bulletin/Repair Instructions

This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not

11-00-89-005I

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

04-06-01-029H

Service Bulletin/Repair Instructions

This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

12-09-41-002C

Service Bulletin/Repair Instructions

This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

PIP5226A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

08-08-44-015F

Service Bulletin/Repair Instructions

This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

16-NA-037

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the active safety control module for vehicles with the condition of collision/detection system inoperative

01-08-42-001K

Service Bulletin/Repair Instructions

This informational bulletin provides information on exterior lamp condinsation and replacement guidelines

PIT4720D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.

02-08-98-002F

Service Bulletin/Repair Instructions

This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange

16-NA-031

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to remove door trim panles and replace chime speaker pigtail connectors for vehicles with the condition of intermittent loss of chime from speaker

PIP5264

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.

16-NA-025

Service Bulletin/Repair Instructions

This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks

06-08-50-009I

Service Bulletin/Repair Instructions

This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

03-08-46-004R

Service Bulletin/Repair Instructions

This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)

PIT5401E

Service Bulletin/Repair Instructions

Radio Inoperative with No Communication and DTC U0184

PIP5257

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.

16-NA-011

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends

PIC6013C

Service Bulletin/Repair Instructions

A customer may comment they receive an "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the DIC when attempting to activate the cruise. Other possible messages may include, Park Assist Symbols Unavailable, Lane Departure Warning Unavailable and Rear Auto Braking Unavailable. If normal diagnostics lead to a concern that can be duplicated and there are no DTCs present, the concern is most commonly caused by one of the following issues. Perform the yaw rate sensor learn procedure (Multi Axis Sensor), clear any DTCs that may have set during programming, and let vehicle go to sleep before evaluating the concern.

16-NA-008

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the radio antenna and reprogram the HVAC control module to correct a condition of auto-on rear window defogger and outside rear view mirror defogger inop

06-06-01-010C

Service Bulletin/Repair Instructions

This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.

PI1408C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a procedure to install a ionizer, clean evaporator and inspect the drain tube on vehicles that exhibit a condition of a musty odor from the HVAC vents on start up.

PIC5614A

Service Bulletin/Repair Instructions

Changing Turn-By-Turn Voice Response To Metric Or English Units

PIC6013A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. Also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.

05-08-51-001H

Service Bulletin/Repair Instructions

This informational bulletin provides information on removing paint stains on the under side of protective shipping film

PIT5332B

Service Bulletin/Repair Instructions

HD Radio Turns On Unwanted When Using Radio Station Voice Command.

16NA008

Service Bulletin/Repair Instructions

Subject: Auto-On Rear Window Defogger and Outside Rear View Mirror (OSRVM) Defogger Not operating

16NA011

Service Bulletin/Repair Instructions

Infotainment System Will Not Return to Media After Bluetooth Call Ends

PIP5243

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIP5257A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.

PIT5344D

Service Bulletin/Repair Instructions

CD Player Inoperative.

PI11489B

Service Bulletin/Repair Instructions

ome customers may comment on a malfunction indicator lamp (MIL) illuminated. They may also comment that they intermittently are unable to shift into Reverse. When checking the vehicle for DTCs, the engine control module (ECM) may report P0502 as current or in history. This may be caused by water intrusion into the vehicle’s manual transmission output speed sensor or could be induced by the customer slipping the clutch for an extended period of time, as in holding the vehicle on a hill.

PIT5353A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

PIT5483

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the compass on the radio display always shows North. Technician should update the radio with the latest calibrations.

PIC5494F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 miles per hour or more variation. The technician is to replace the instrument panel cluster for this concern.

PIT4943D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

PIC6104A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.

06-00-89-031D

Service Bulletin/Repair Instructions

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

07-08-49-020J

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.

15-NA-079

Service Bulletin/Repair Instructions

OnStar Voice Fallback Number Update

PI1187C

Service Bulletin/Repair Instructions

Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.

PI1489A

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated, Intermittently Unable to Shift into Reverse, DTC P0502 Set Condition/Concern Some customers may comment on a malfunction indicator lamp (MIL) illuminated. They may also comment that they intermittently are unable to shift into Reverse. When checking the vehicle for DTCs, the engine control module (ECM) may report P0502 as current or in history. This may be caused by water intrusion into the vehicle’s manual transmission output speed sensor or could be induced by the customer slipping the clutch for an extended period of time, as in holding the vehicle on a hill.

PIP5216D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

15-NA-069

Service Bulletin/Repair Instructions

This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.

PIP5232B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

00-03-10-006L

Service Bulletin/Repair Instructions

This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.

PIT5214B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

PIC3100E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

PIC5756A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that intermittently the Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.

PIP5216C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

15-08-44-001F

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

15-08-44-001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

PI1187B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.

15-06-03-002A

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.

15404

Service Bulletin/Repair Instructions

15404 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION THAT IF INVOLVED IN A NON-DEPLOYMENT CRASH MAY NOT AUTOMATICALLY ACTIVATE ANY POST-CRASH ACTIONS, INCLUDING AN AUTOMATIC CRASH RESPONSE (ACR) CALL FROM ONSTAR, DOOR UNLOCK, INTERIOR LAMP ILLUMINATION, HAZARD LAMP ACTIVATION, HVAC BLOWER SHUTDOWN, AND FUEL PUMP SHUTDOWN. A NON-DEPLOYMENT CRASH EVENT IS NOT SEVERE ENOUGH TO DEPLOY THE SEAT BELT PRETENSIONERS OR AIRBAGS. ALL POST-CRASH ACTIONS INCLUDING AN ONSTAR ACR CALL WILL FUNCTION AS DESIGNED FOR ANY CRASH WITH A SEAT BELT PRETENSIONER OR AIRBAG DEPLOYMENT. THE ONSTAR BUTTONS CAN BE PRESSED TO REQUEST HELP, IF NEEDED. DEALERS ARE TO REPROGRAM THE SDM, OR IN SOME INSTANCES, REPLACE THE SDM.

10-00-89-005E

Service Bulletin/Repair Instructions

This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.

PI1126G

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.

PI1408B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of musty odor from HVAC vents on startup.

PI1344B

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.

PIC6137A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 2.5 hours. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 2.5 hours. If the fob is located, the timer will reset an additional 2.5 hours.

PIP5216B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

02-07-30-029Y

Service Bulletin/Repair Instructions

This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).

PIC6034A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when shutting the vehicle off when the radio is turned off prior, the radio will turn back on in the muted condition on the next key cycle. No action should be taken at this time as this is considered a normal operating characteristic.

01-06-01-011I

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

08-08-44-029F

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

PI0799A

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.

PI1360D

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.

PIP3423M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

PIP4919E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.

PIC5953B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIC6008D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when pushing the Push-to-Talk button the Instrument Panel Cluster displays a message "Unable to Start Speech Recognition" but the speech recognition still functions. General Motors is working on a solution for this concern.

15-NA-030

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.

PIE0348

Service Bulletin/Repair Instructions

This engineering information bulletin is requesting information from dealers on a customer concern of loss of audio, chimes or turn signal click/clack with DTC U0180 or B1325 sym03 set.

PIP5338

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

06-00-89-031C

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.

15-06-03-001A

Service Bulletin/Repair Instructions

This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.

PIC6137

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 2.5 hours. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 2.5 hours. If the fob is located, the timer will reset an additional 2.5 hours.

PIP5095C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

08-08-44-029E

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

PIP5331

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the rod, or a loose wrist pin in the bushing. There should be no metal through the oil and a piston and rod assembly will repair this noise. If technician finds metal refer to the latest version of PIP5216. If no wrist pins or bushings are found loose and all other diagnostics for this type of noise has been exhausted then engine replacement may be necessary.

05-03-07-009H

Service Bulletin/Repair Instructions

This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.

PI0653C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.

PIC6013B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. Also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.

PIP3423L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

PIP5191A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.

PIC6102A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have intermittent or no audio. Technician should inspect the amplifier for water damage. Technician should also inspect the wire harness that enters at the right wheelhouse in front of the amplifier. Ensure the grommet is properly installed as water may wick into the harness of the amplifier. Technician should also check for a water leak around the tail lamps, and make sure the sunroof drain tubes are fully connected and not damaged if equipped.

PIT5468

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.

PIC6054B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician not to replace any parts and to contact General Motors Technical Assistance Center to report the concern and obtain a case number. Customer's display is slow to turn on when starting the vehicle if the doors were not locked.

PIC6085A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.

PIT5464

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIT5465

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIC6133

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician to check the intermediate steering shaft boot for being out of position at the cowl if there is a complaint of excessive road or engine noise in the passenger compartment. Most of the time this boot is out of position, reposition the boot and ensure it is fully seated and reevaluate for the concern.

PIP5325

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

PIP4112Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

PIP5243A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician of a concern where the vehicle has a rough idle or idle shake. If there are no diagnostic trouble codes, misfires, or any other drivability concerns, replace both engine mounts with an updated design following published service information procedures.

PIC6123

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PIC4740F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for multiple concerns including service engine soon light, reduced power, no crank or start, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The transmission control module or engine control module may not communicate with the scan tool. This could be caused by unseated pin or pins in the transmission connector. The technician should inspect the transmission connector X1 terminals by disconnecting it and carefully tugging on each wire to ensure the pins are fully seated. On the Cadillac ATS and CTS only the check the harness securing bracket on the passenger side of the vehicle were the transmission bell housing is attached to the engine block the harness should hang below the securing bracket. The harness should also be checked for chaffing.

PIT5320

Service Bulletin/Repair Instructions

Navigation Voice Prompts Choppy Distorted or Garbled.

15-00-89-005

Service Bulletin/Repair Instructions

This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).

PIC6073B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

PI1523

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of a rough idle while vehicle is in gear.

10-08-110-001D

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper use of GM floor mats.

00-06-01-026G

Service Bulletin/Repair Instructions

This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.

07-00-89-037H

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.

09-09-40-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

PIT5236F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.

09-00-89-002L

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.

PIC5932A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

PIT5236E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

PIC6093A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a service column lock message. Technician will find diagnostic trouble code B2897 symptom 05 set as history. Any of the follow scenarios could set the code. 1. Power mode is OFF, OPEN the Driver Door, then press the Ignition Switch within 100ms (power mode changes to ACC or RUN). 2. Power mode is ACC or RUN, the Driver Door is OPEN, then change power mode to OFF, and close the Driver Door within 300ms. 3. Power mode is OFF, then OPEN and CLOSE the Driver Door quickly?in less than 300ms. If these are ruled out as the cause of the code or it is set current follow normal service information diagnostics. If the scenarios are the cause of the concern this is a normal operation, communicate to the customer that General Motors is working on a solution for this concern.

03-06-03-003E

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.

PI1510

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a front strut mount repair procedure to correct a customer concern of a popping noise when traveling over bumps.

03-07-29-004J

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.

PIT5443

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.

03-00-89-006L

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.

PI1509

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of wind noise and/or water leak at front roof or windshield, and water running down interior A-pillar.

PIC6108A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.

PI1408A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of musty odor from HVAC vents on startup.

01-08-51-003E

Service Bulletin/Repair Instructions

This informational bulletin provides recommendations and product information for application of anti-corrosion materials

05-06-04-022M

Service Bulletin/Repair Instructions

This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.

06-00-89-029K

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.

PIC5491G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

PIT5442

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.

03-06-03-004N

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).

PI0917F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of intermittent brake squeal or squeak noise on initial brake application.

PIC5650B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PI1408

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of musty odor from HVAC vents on startup.

07-06-04-019E

Service Bulletin/Repair Instructions

This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

15-06-03-002

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.

02-00-89-002O

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).

PIC6107

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.

PIC6108

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.

PIT5214A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

PIT5344C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.

99-00-89-019M

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.

PIC6073A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

PIC6075A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.

PIC6104

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.

15-08-44-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

PI1488

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of ?Service AFL Lamp? message displayed on the driver information center (DIC). Technicians also may find DTC(s) B257C and B257D stored.

PI1489

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp (MIL) illuminated. Technician may find DTC P0502: Vehicle Speed Sensor (VSS) Circuit Low Voltage.

PIT5344B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.

PIT5411C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIC6102

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have intermittent or no audio. Technician should inspect the amplifier for water damage. Technician should also inspect the wire harness that enters at the right wheelhouse in front of the amplifier. Ensure the grommet is properly installed as water may wick into the harness of the amplifier.

PIP5216A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

PIT5384A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.

PI1360C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.

PI1483

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a diagnostic tip for a customer concern of a Malfunction Indicator Lamp (MIL) illuminated and technicians may find DTC P0454 (Fuel Tank Pressure Sensor Circuit Intermittent) set .

PIT5236D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

09-00-89-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.

PIP5300

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that engine overheating, and/or poor heater performance, AC off message, and Malfunction Indicator Lamp illumination. Technician will find Diagnostic Trouble Code P00B7 and/or P2181. Technician will gain access to the water outlet assembly and inspect for flashing or debris. If flashing or debris found in the water outlet assembly it will need to be replaced. Also inspect the upper heater core hose and coolant bypass pipe at the water outlet for a black plug. If plug is found, remove and discard.

PI-1360

Service Bulletin/Repair Instructions

GMC/CADILLAC/CHEVROLET: AFTER POSITIONING SHIFT LEVER INTO PARK, IT FAILS TO HOLD AND VEHICLE ROLLS WHEN BRAKE PEDAL IS RELEASED. MODEL 2013-15. ATS, CTS, ESCALADE, AVALANCHE, CAMARO, CORVETTE, EXPRESS, SILVERADO, SUBURBAN, TAHOE, SAVANA, SIERRA, YUKON. *PE UPDATED 2/5/16. *PE UPDATED 2/12/16. *PE

PI1482

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians with repair information to correct a customer concern of engine mechanical noise from front of engine and/or Oil Pressure Low message on; DTC P06DD or P06DE may be set.

05-06-04-035E

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.

PI1360B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.

15-00-89-004A

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

00-06-01-026F

Service Bulletin/Repair Instructions

This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.

03-08-46-004P

Service Bulletin/Repair Instructions

This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).

PIC5804A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the "Bluetooth" input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message "No Internet Connection" is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.

15-08-44-001A

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

15-08-44-001B

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

PIC6093

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a service column lock message with a possible diagnostic trouble code B2897 symptom 05 set as history. Any of the follow scenarios could set the code. 1. Power mode is OFF, OPEN the Driver Door, then press the Ignition Switch within 100ms (power mode changes to ACC or RUN) 2. Power mode is ACC or RUN, the Driver Door is OPEN, then change power mode to OFF, and close the Driver Door within 300ms 3. Power mode is OFF, then OPEN and CLOSE the Driver Door quickly?in less than 300ms If these are ruled out as the cause of the code or it is set current follow normal service information diagnostics. If the above scenarios are the cause of the concern this is a normal operation, communicate to the customer that General Motors is working on a solution for this concern.

PIP4959E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.

PIP5209C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician to follow this Preliminary Information if there is a diagnostic trouble code P00C6 and or P228C set and normal Service Information diagnostics didn?t lead to a repair. Technician is to recheck the terminals at the Engine Control module for fit and tension as well as the crimp to the wire. The engine control module terminals to inspect are in the X2 connector. Inspect terminal number 3, 18 and 19 for the fuel rail pressure sensor and in the X3 connector terminals 16 and 32 for the high pressure fuel pump. The diagnostic trouble codes could set with as little as a 2 ohm resistance reading on these circuits. If any concerns are found replace the affected terminals and verify the repair.

PIT5076E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.

PIC4740E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate. With Diagnostic Trouble Codes C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, and / or U2106 stored. The technician is to inspect the transmission X1 connector terminals for loose or poor fit. Disconnect the X1 connector and carefully tug on each wire to insure pins are fully seated. A side load on the wires may also cause a false positive lock. Technician is to repair the connections as necessary.

PIC6095

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

PIC4921D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T 2013 Hot Wheels Chevrolet Camaro - For the exterior body color, use paint code WA-720S - Kinetic Blue. For the red stripe on the wheels and the front bumper, use paint code WA-799U - Performance Red. 2015 Green Flash Camaro models - use paint code WA-136X - Unripened Green

PIC5494E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.

PI1407B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of a loud engine whine noise.

PIT5231C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.

PIC6055A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have a radio screen appears bubbled or is delaminating. Dealer can replace model years 2013 and 2014. If working on a 2015 model year vehicle dealer will need to contact General Motors Technical Assistance Center for further assistance. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.

PI0091B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.

02-08-42-001H

Service Bulletin/Repair Instructions

This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.

11-08-49-001O

Service Bulletin/Repair Instructions

This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.

15-00-89-004

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

PIC5779F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

PIC5839C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIC6086

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Technician should inspect the moisture sensor for being the source of the leak, if found to be leaking, carefully remove the moisture sensor. Clean the glass surface and sensor bracket with an isopropanol alcohol wipe until the surfaces are clean, then re-install the moisture sensor.

PI1213B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians information on correct hoist lifting procedure to prevent vehicle damage.

PIT5399

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

PIC4310L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

PIP5282

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.

PIT5231B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.

PIT5411B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PI1225

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

05-08-46-009D

Service Bulletin/Repair Instructions

This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).

PIC6083

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have will not move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.

PIT5285A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed. Technician should updated the Human Machine Interface to prevent the call timer from flashing and incrementing after the call has ended.

PIP4919D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.

PIC5161E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.

12-07-30-001E

Service Bulletin/Repair Instructions

This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.

13-08-116-001B

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

PI0940A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information for a customer concern that the Malfunction Indicator Lamp (MIL) is illuminated, and technicians may find DTC P0171 set.

00-05-22-002O

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with a brake lathe calibration procedure.

PIT5236C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.

PI1446

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information for a customer concern of rear compartment of front floor console stuck in the open/closed position.

PIC6079

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with remote start and the changes during a Remote Vehicle Start event as of the 2015 model year. The following functions have changed for 2015 Dual Zone Auto HVAC settings, Rear window defogger, heated seats, ventilated seats, and heated steering wheel. On transition to ignition the following Remote Vehicle Start event, the Heater-Vent-Air Conditioning settings will return to last known settings. During a remote start event, the rear window defogger will turn on if the outside temperature is 44 Fahrenheit (7 Celsius) or below. During a Remote Vehicle Start event, the heated seats will turn to the high setting when the ambient temperature is below 50 Fahrenheit (10 Celsius). During a Remote Vehicle Start event, the ventilated seats will turn to the high setting when the ambient temperature is above 80 Fahrenheit (27 Celsius). During a Remote Vehicle Start event, the heated steering wheel does not turn on.

12-06-01-003B

Service Bulletin/Repair Instructions

This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.

13-00-89-008A

Service Bulletin/Repair Instructions

This informational bulletin communicates GM wiring repair strategy information.

PI1440

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.

PIC5754B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with the battery cover latch may have become separated from the cover plate allowing the cover to fit loosely on the trunk rear compartment side trim. Technician should replace the battery cover assembly. This cover is now available separately through General Motors Customer Care and Aftersales.

04-00-89-015J

Service Bulletin/Repair Instructions

This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.

09-00-89-016D

Service Bulletin/Repair Instructions

This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.

PI1042B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians diagnostic tips to correct a customer concern of unable to shift transmission out of park, interior lamps inoperative and left rear stop/turn lamp inoperative.

12-06-01-008B

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

15-00-90-001

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.

02-07-30-029X

Service Bulletin/Repair Instructions

This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).

PIC6075

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.

PIT5411A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

15-08-44-001

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

PIC6073

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

15-00-89-003

Service Bulletin/Repair Instructions

This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).

PIC5949

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have head lights at start up that aim higher than the other. Replace the higher aiming headlight t correct this concern.

PIC6070A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

05-06-04-060A

Service Bulletin/Repair Instructions

This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.

11-08-49-001N

Service Bulletin/Repair Instructions

This technical bulletin is a revision for 11-08-49-001M to update the Condition.

PI1238C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.

PIC6070

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

13-00-90-002A

Service Bulletin/Repair Instructions

This informational bulletin communicates Information to dealership personnel that vehicles factory filled with dexos1 5W-20 oil are approved to substitute dexos1 0W-20 oil as optional top off and service fill.

PI1407A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of a loud engine whine noise.

PIC6067

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a Diagnostic Trouble Code B101D sym 39 in the Human Machine Interface. Technician should not replace any parts for this concern.

PIT5264C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

PIT5344A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician about vehicles that have an inoperative CD player. Technician should contact General Motors Technical Assistance Center if the concern is current and within four hours of the dealership. For dealers outside of this area, diagnose and repair as necessary.

08-03-10-004B

Service Bulletin/Repair Instructions

This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.

PI1360A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park or vehicle rolls in park or park will not hold.

05-00-89-055E

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.

15-08-42-001

Service Bulletin/Repair Instructions

This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.

PI1070A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of front seat lateral or vertical movement and/or a click type noise.

PI1171A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides diagnosis and repair information regarding bearing damage or when an engine will not rotate.

PI1018A

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.

PI1407

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern about a loud whine noise coming from the engine. The frequency of the noise increases and decreases with the engine RPM.

PIC5854D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.

PIT5332A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.

PIT5368

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that iPhone is losing pair with the vehicle. Technician should delete the vehicle from the phone and the phone from the vehicle. Then perform a fresh pair between the iPhone and the vehicle.

05-03-10-020F

Service Bulletin/Repair Instructions

This informational bulletin communicates GM's position on use of nitrogen gas in tires.

PI1404

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.

PIT5367

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.

05-08-51-001G

Service Bulletin/Repair Instructions

This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.

01-00-89-010K

Service Bulletin/Repair Instructions

This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).

06-08-47-001K

Service Bulletin/Repair Instructions

This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.

10-08-45-001E

Service Bulletin/Repair Instructions

This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.

00-03-10-002I

Service Bulletin/Repair Instructions

This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.

PI1395

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information advising technicians to reprogram the body control module (BCM) to correct a customer concern of inadvertent start/stop button press while driving causing engine to turn off/stall.

G-208949

Service Bulletin/Repair Instructions

EMISSION RECALL (REVISED ORDERING INFORMATION). GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL INVOLVING CERTAIN 2014 MODEL YEAR CADILLAC ATS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE ELECTRICAL TERMINALS ARE NOT PROPERLY CRIMPED TO THE ACCELERATOR PEDAL POSITION (APP) CIRCUITS AT THE ENGINE HARNESS SIDE OF AN INLINE ELECTRICAL CONNECTOR. IF THIS OCCURS, DIAGNOSTIC TROUBLE CODE (DTC) P2138 MAY SET AS A RESULT OF THE ASSOCIATED HIGH RESISTANCE, CAUSING BOTH TRACTION AND STABILITY CONTROL SYSTEMS TO BE DISABLED, REDUCED ENGINE POWER MODE OPERATION, AND THE MALFUNCTION INDICATOR LAMP (MIL) TO ILLUMINATE. DEALERS ARE TO INSPECT THE RELATED APP TERMINALS AND SOLDER THEM OR REPLACE THEM AS REQUIRED.

PI1394

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.

PIT3271G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

03-06-03-003D

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.

11-00-89-004A

Service Bulletin/Repair Instructions

This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).

PIC3278F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

PIC4310K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

PI0360E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.

PI1126F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.

03-00-91-001G

Service Bulletin/Repair Instructions

This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

15-06-03-001

Service Bulletin/Repair Instructions

This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.

PI1385

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.

14176B

Service Bulletin/Repair Instructions

THIS TSB CONTAINS OWNER LETTER. SEE DOCUMENT SEARCH BUTTON.CADILLAC ATS 2014: SOME OF THESE VEHICLES REQUIRES EMISSION RECALL DUE TO THE ELECTRICAL TERMINALS NOT BEING PROPERLY CRIMPED TO THE ACCELERATOR PEDAL POSITION CIRCUITS, WHICH WILL CAUSE MALFUNCTION ILLUMINATED LAMP. *LJ UPDATED 08/11/2015*LJ

030729004I

Service Bulletin/Repair Instructions

This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.

PIT5236B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.

040310013I

Service Bulletin/Repair Instructions

This informational bulletin provides information on driving characteristics of rear wheel drive vehicles and winter tires, tire responses to road conditions and application tips.

14D133

Service Bulletin/Repair Instructions

Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)

PI0655A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.

PIP5209B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.

PIT5356

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle and that the current song can be displayed by pressing the ?next? button while the device is playing.

PIC5851B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.

PIC6055

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a radio screen appears bubbled or is delaminating. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.

030848006J

Service Bulletin/Repair Instructions

This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.

1008110001C

Service Bulletin/Repair Instructions

This information provides the proper way to install the floor mats .

PI1126E

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.

100089005D

Service Bulletin/Repair Instructions

This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.

PIP5247

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.

PIT5236A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.

PI-1126-B

Service Bulletin/Repair Instructions

GM: SOME VEHICLES MAY EXPERIENCE A BLANK SCREEN AFTER STARTUP AND REVERSE, THE REARVIEW CAMERA MESSAGE MAY BE ON, AND THE TOUCH SCREEN BECOMES INOPERATIVE. THE BLUETOOTH AND NAVIGATION MAY BE MALFUNCTIONING. ALSO INCLUDES CHEVROLET SILVERADO MODEL YEAR 2015 AND GMC SIERRA MODEL YEAR 2015. *JS UPDATE 02/25/15*LJ

PI1103E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.

PIT5074H

Service Bulletin/Repair Instructions

J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.

04-00-89-015I

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.

06-00-89-026M

Service Bulletin/Repair Instructions

This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.

PIC5492C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

PIT5353

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

05-06-04-022L

Service Bulletin/Repair Instructions

This informational bulletin provides information on top tier fuels and what brands are available.

PI1344A

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.

PIP5029F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.

PI1360

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to perform a transmission inspection and adjustment before having to replace the parking pawl actuator if the inspection found no problem.

10-08-98-002A

Service Bulletin/Repair Instructions

This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.

99-04-20-002I

Service Bulletin/Repair Instructions

This informational bulletin explains a normal condition for what and how the drive line can clunk.

11-08-49-001M

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.

09-06-04-026H

Service Bulletin/Repair Instructions

This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations

PIT5344

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with an inoperative CD player. Technician will need to contact General Motors Technical Assistance Center for further assistance.

PIT5264B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

11-00-89-005H

Service Bulletin/Repair Instructions

This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.

13-00-89-004J

Service Bulletin/Repair Instructions

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.

110849001M

Service Bulletin/Repair Instructions

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

990420002I

Service Bulletin/Repair Instructions

Information on Driveline Clunk Noise

PIC6050

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIE0287B

Service Bulletin/Repair Instructions

Engineering Information.

PIT5099A

Service Bulletin/Repair Instructions

A/C Blows Warm Or Poor Performance.

RB-14176

Service Bulletin/Repair Instructions

CADILLAC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE ACCELERATOR PEDAL POSITION (APP) CIRCUITS FAILS TO HAVE ELECTRICAL TERMINALS PROPERLY CRIMPED AT ENGINE SIDE HARNESS. MODEL 2014 ATS. *PE UPDATED 12/9/14. *PE UPDATEC 4/10/15. *PE

PIC6042

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.

14-00-89-003A

Service Bulletin/Repair Instructions

This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time

07-06-04-025K

Service Bulletin/Repair Instructions

This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.

PI1344

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.

PIT5320A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.

PIT5411

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PI1092B

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to reprogram the ECM and FPCM or CCM to correct the customers concern of a rough idle.

06-08-43-003E

Service Bulletin/Repair Instructions

This informational bulletin explains how to care for wiper blades.

PI1337

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to route the seat harness away from the back panel, to correct the customers concern of the back panel falling off.

PIC6008C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a "Unable to Start Speech Recognition? display on the Driver Information Center when pressing the ?Push to Talk? button. Technician will need to reprogram the Instrument Panel Cluster using a USB drive and TIS2Web.

PIP5232A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

07-08-49-020I

Service Bulletin/Repair Instructions

This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.

PI1336

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to install a new rear differential pinion due to lead debri on the pinion seal journal and to correct the customers concern of the rear pinion seal leaking.

PIC6038

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a light whistle noise from the dash area from either the Right or Left side A-Pillar area. Technician will need to inspect for a void in panel sealer at the Hood Hinges area. If a void is found please seal the area with body seam sealer and evaluate.

PIT5264A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

04-00-89-015H

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.

PIC6034

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT5332

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.

PI1098A

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.

PIC5945B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have Driver Information Center pages do not retain settings after an ignition cycle. Technician will need to review the latest version of PI1212 then use Service Programming System to perform a USB update to the Instrument Panel Cluster.

PIC6036

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.

PIP5232

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

04-06-04-047M

Service Bulletin/Repair Instructions

This informational bulletin states that it no longer valid and refers to a new bulletin.

08-08-44-015E

Service Bulletin/Repair Instructions

This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs

14171

Service Bulletin/Repair Instructions

Lapbelt Pretensioner Locking Performance

PI-1092

Service Bulletin/Repair Instructions

CADILLAC: WHEN ENGINE IS AT OPERATING TEMPERATURE, A ROUGH IDLENESS IS FELT IN SEAT OF VEHICLE AND THE SOFTWARE NEEDS UPDATED CALIBRATIONS FOR REPROGRAMMING ENGINE CONTROL MODULE (ECM) AND FUEL PUMP CONTROL MODULE (FPCM), SEPARATELY. MODEL 2013 ATS. *PE UPDATED 1/16/2014 *JS UPDATED 3/27/15. *PE

PI-1336

Service Bulletin/Repair Instructions

CADILLAC: FROM REAR DIFFERENTIAL, THERE IS LEAKING, ON SOME VEHICLES, DUE TO PINION SEAL JOURNAL HAVING LEAD ON IT, WHICH NEEDS REPLACING. MODEL 2013-14 ATS, CTS SEDAN. *PE

PIC6030

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC6033

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the Diagnostic Trouble Code.

PIP5226

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10-08-110-001B

Service Bulletin/Repair Instructions

This informational bulletin provides information on how to use floor mats.

PIC6025

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that has an intermittent no crank with a "Turn Steering Wheel Start Vehicle Again" message. If the steering is bound up so the column lock cannot retract when the vehicle start button is pressed the Body Control Module will not allow the vehicle to start. Dealer should review the owner's manual description for this message in the Starting the Vehicle Messages section which states: "TURN STEERING WHEEL START VEHICLE AGAIN" with the customer.

05-06-04-022K

Service Bulletin/Repair Instructions

This informational bulletin provides information on top tier fuels and what brands are available.

10-08-44-006C

Service Bulletin/Repair Instructions

This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.

11-08-49-001L

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.

PIP5223

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Engine Control Module part number 12662034 is on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PI1103D

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.

07-00-89-036G

Service Bulletin/Repair Instructions

This informational bulletin ask the dealers for digital pictures to better enhance field reports only.

PIP5096C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.

02-00-89-002N

Service Bulletin/Repair Instructions

This informational bulletin provides additional information to the technicians and how to submit a field product report.

10-00-89-006E

Service Bulletin/Repair Instructions

This information bulletin provides the dealers on how to submit a product information report.

PIP5109F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 and 12662034 placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIC6020

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a buzz or rattle noise on acceleration or light load with engine revolutions per minute. Technician will need to inspect for missing isolator grommets for the engine air filter housing in the inner fender/strut tower. Install new grommets if any are found missing.

G-199683

Service Bulletin/Repair Instructions

14176A - EMISSIONS RECALL (REVISED PART INFORMATION). GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL INVOLVING CERTAIN VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE ELECTRICAL TERMINALS ARE NOT PROPERLY CRIMPED TO THE ACCELERATOR PEDAL POSITION (APP) CIRCUITS AT THE ENGINE HARNESS SIDE OF AN INLINE ELECTRICAL CONNECTOR. IF THIS OCCURS, DIAGNOSTIC TROUBLE CODE (DTC) P2138 MAY SET AS A RESULT OF THE ASSOCIATED HIGH RESISTANCE, CAUSING BOTH TRACTION AND STABILITY CONTROL SYSTEMS TO BE DISABLED, REDUCED ENGINE POWER MODE OPERATION, AND THE MALFUNCTION INDICATOR LAMP (MIL) TO ILLUMINATE. DEALERS ARE TO INSPECT THE RELATED APP TERMINALS AND SOLDER THEM OR REPLACE THEM AS REQUIRED.

PIC5891C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.

110849001L

Service Bulletin/Repair Instructions

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

14176A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

14545

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PI1313

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC-6023

Service Bulletin/Repair Instructions

CADILLAC: INFORMATION REGARDING CHARACTERISTICS OPERATION OF OUTSIDE AIR TEMPERATURE (OAT) SENSOR ON SOME VEHICLES, USING FILTER ROUTINE TO MINIMIZE FALSE UPDATES DUE TO ENGINE AND/OR ROAD HEAT. MODEL 2013-2015 ATS, 2014-2015 CTS. *PE

PIC6023

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIT4911Y

Service Bulletin/Repair Instructions

Navigation Radio, Radio, Human Machine Interface.

SBU-14545

Service Bulletin/Repair Instructions

CADILLAC: INFORMATION REGARDING THE HOOD LATCH STRIKER REINFORCEMENT WELD ASSEMBLY THAT MAY BE REPLACED, IF NECESSARY, DUE TO NOT CONFORMING TO COMPONENT TECHNICAL REQUIRED SPECIFICATIONS. MODEL 2015 ATS. *PE

PIC6024

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code. If the diagnostics lead to replacement of the Vehicle Communication Interface Module read the OnStar Customer Identifier using Global Diagnostic System 2. If the value falls in range the technician will need to remove power from the module for 5 minutes. After the power cycle was performed, check for the Diagnostic Trouble Code to be set current or history. If the Diagnostic Trouble Code is current replace the module. If the Diagnostic Trouble Code is history no further action is required.

PIC5891B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.

PIP5053D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 2013-2014 Cadillac ATS and 2014 CTS All Wheel Drive Transfer Case have been removed from restriction through the General Motors Product Quality Center. Dealer can order the parts through the normal part order process.

03-06-03-004M

Service Bulletin/Repair Instructions

This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.

09-00-89-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.

PI1126D

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.

PIC6008B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a "Unable to Start Speech Recognition" display on the Driver Information Center when pressing the "Push to Talk" button. Technician will need to reprogram the Instrument Panel Cluster using a USB drive and TIS2Web.

PI0653B

Service Bulletin/Repair Instructions

This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.

PI1296

Service Bulletin/Repair Instructions

This preliminary bulletin provides additional diagnoses for engine misfires, popping noise after cylinder head or fuel rail repair.

00-03-10-006K

Service Bulletin/Repair Instructions

This informational bulletin provides the technician with information on tire radial force variations and how to use it.

PIC6008A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a "Unable to Start Speech Recognition" display on the Driver Information Center when pressing the "Push to Talk" button. Technician will need to reprogram the Instrument Panel Cluster using a USB drive and TIS2Web.

PIP5209A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.

PIP5216

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

14176

Service Bulletin/Repair Instructions

14176 - EMISSIONS RECALL. GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL INVOLVING CERTAIN VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE ELECTRICAL TERMINALS ARE NOT PROPERLY CRIMPED TO THE ACCELERATOR PEDAL POSITION (APP) CIRCUITS AT THE ENGINE HARNESS SIDE OF AN INLINE ELECTRICAL CONNECTOR. IF THIS OCCURS, DIAGNOSTIC TROUBLE CODE (DTC) P2138 MAY SET AS A RESULT OF THE ASSOCIATED HIGH RESISTANCE, CAUSING BOTH TRACTION AND STABILITY CONTROL SYSTEMS TO BE DISABLED, REDUCED ENGINE POWER MODE OPERATION, AND THE MALFUNCTION INDICATOR LAMP (MIL) TO ILLUMINATE. DEALERS ARE TO INSPECT THE RELATED APP TERMINALS AND SOLDER THEM OR REPLACE THEM AS REQUIRED.

PIP5053C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 2013-2014 Cadillac ATS and 2014 CTS All Wheel Drive Transfer Case part number 24266321 and part number 23480424 Exchange program will be administered by the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.

PIC5784A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Technician will need to have the Steering Column Lock actuator several times while listening to the column lock actuator cycle. Technician will replace the Steering Column Lock actuator if the locking is much louder the unlocking.

PI1238B

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.

PIT3099M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

PI1290

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.

PIC5854C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.

PI-1097-A

Service Bulletin/Repair Instructions

CADILLAC: SOME VEHICLES WILL DISPLAY, INTERMITTENTLY, A MESSAGE OF SERVICE POWER STEERING AND IS NOT RESULTING IN A LOSS OF POWER STEERING ASSIST. MODEL 2013-2014 ATS. *PE

PI0844B

Service Bulletin/Repair Instructions

This preliminary procedure provides information on the proper way to tow a vehicle and damge done by towing is not cover under warranty.

PIP-5216

Service Bulletin/Repair Instructions

BUICK/CADILLAC/CHEVROLET/SATURN/PONTIAC/ GMC: VEHICLE EXPERIENCE LOWER END SQUEAK OR SQUEAL, KNOCKING NOISE OR SEIZED ENGINE POSSIBLY THE MAIN BEARING OR ROD HAD FAILED. *PE

PI1097A

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to repair a possible loose ground and/or reprogram the power steering module to correct the customers concern of intermittent Service Power Steering message on.

PIC5959B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

99-01-39-004F

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.

PIC4310J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

PIC5759A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.

PIT4911X

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

00-06-01-012E

Service Bulletin/Repair Instructions

This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.

12-03-10-001B

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.

12-09-41-002B

Service Bulletin/Repair Instructions

The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.

RecallsA

Service Bulletin/Repair Instructions

Vehicle Recalls

PIC5945A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a Driver Information Center pages do not retain settings after an ignition cycle. Technician can reprogram the Instrument Panel Cluster on 2014 model year vehicle using Service Programming System. For model years 2013 General Motors Engineering is aware of the issue and is working towards a resolution.

PI1103C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.

PIP5163A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

00-00-89-027H

Service Bulletin/Repair Instructions

This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.

02-00-89-002M

Service Bulletin/Repair Instructions

This informational bulletin provides additional information to the technicians and how to submit a field product report.

PI0938A

Service Bulletin/Repair Instructions

This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.

PIP5109E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Engine Control Module part numbers 12656993 and 12662034 are on part restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

10-00-89-006D

Service Bulletin/Repair Instructions

This information bulletin provides the dealers on how to submit a product information report.

07-06-04-025J

Service Bulletin/Repair Instructions

This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no

10-08-46-001B

Service Bulletin/Repair Instructions

This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.

PIC6013

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure.

PIP4902H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

12-09-41-002

Service Bulletin/Repair Instructions

GM: SOME CUSTOMERS MAY DESCRIBE 5 SLOW CHIMES FOR NO APPARENT REASON. CERTAIN OBJECTIVES PLACED ON THE FRONT SEAT MAY TRIGGER THE CHIMES. MODELS BUICK VERANO MY 2012-2014; MODEL BUICK ENCLAVE, LACROSSE, REGAL MY 2013-2014; CADILLAC ATS, CTS,SRX,XTS MY 2013-2014; CADILLAC ELR MY 2014; CHEVROLET CRUZE MY 2012-2014; CHEVROLET EQUINOX, MALIBU,TRAVERSE,VOLT MY 2013-2014; CHEVROLET IMPALA, IMPALA LIMITED, CAPRICE PPV, SS MY 2014; ACADIA, TERRAIN MY 2013-2014 *JS UPDATED 09/03/14*LJ

120941002B

Service Bulletin/Repair Instructions

Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

14-00-89-003

Service Bulletin/Repair Instructions

This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.

14340

Service Bulletin/Repair Instructions

Incomplete Weld on the Seat Hook Bracket Assembly

14340B

Service Bulletin/Repair Instructions

Incomplete Weld on the Seat Hook Bracket Assembly

PI1212A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC5954A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIT5231A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a blank display. Technician may find a Diagnostic Trouble Code U150F set. Technician will need to inspect circuit 7527 for damage if the Diagnostic Trouble Code is current.

PIT5304

Service Bulletin/Repair Instructions

Integrated Center Stack Display Delaminating Distorted Or Appears Cracked Behind Lens.

Recalls

Service Bulletin/Repair Instructions

Vehicle Recalls

PIP5209

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.

050308002F

Service Bulletin/Repair Instructions

This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.

080849018E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on cleaning scratches or scuffs on the interior trim or console panels using GM authorized polishes and waxes and advising that any damage may not covered by warranty.

PIP4112P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

PI1266

Service Bulletin/Repair Instructions

This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.

PI1213A

Service Bulletin/Repair Instructions

This preliminary bulletin provides information for the technician on the correct ways and areas of a vehicle, it can be hoisted without causing damage.

PI0373B

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.

PI0917D

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on applying the correct amount of copper paste to the brake pad to correct the customers concern of a brake squeal or noise.

PIC5088E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.

PIC5588B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

PIC6008

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when pressing the steering wheel control "Push to Talk" switch the IPC displays a message "Unable to Start Speech Recognition". Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

05-00-89-029C

Service Bulletin/Repair Instructions

This preliminary bulletin provides a information to the dealer for the requirements need for equipment.

PI1126C

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.

12-00-89-002B

Service Bulletin/Repair Instructions

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.

03-00-89-006K

Service Bulletin/Repair Instructions

This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.

PIP4653E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set in the Transmission Control Module reprogram the Transmission Control Module.

14179

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

14179A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PI1251

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-03-10-013B

Service Bulletin/Repair Instructions

This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.

02-07-30-029W

Service Bulletin/Repair Instructions

This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.

12-07-30-001D

Service Bulletin/Repair Instructions

This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.

PI1223A

Service Bulletin/Repair Instructions

This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold starts.

03-06-03-004L

Service Bulletin/Repair Instructions

This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.

00-03-10-006J

Service Bulletin/Repair Instructions

This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.

03-03-10-007I

Service Bulletin/Repair Instructions

This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.

PI1238A

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.

12-08-132-001B

Service Bulletin/Repair Instructions

This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.

13-00-89-004I

Service Bulletin/Repair Instructions

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.

PIC5428F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. The Electronic Brake Control Module may have one or more of the following Diagnostic Trouble Codes C0035-C0050 with specifically symptom 18, 5A, or 0F. Technician will gain access to the correct wheel bear per the Diagnostic Trouble Code that is set. If debris is found on the magnetic encoder ring it will needed to be cleaned.

06-00-89-029J

Service Bulletin/Repair Instructions

This informational bulletin provides tips on how to care for the interior of the vehicle using products.

PI1242

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to re-calibrate the forward range radar if the Service Driver Assist message stays on after a repair.

PI1238

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.

14-08-117-001

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to disconnect the battery if the repairs were done to the vehicle and the technician was unable to clear the codes.

PI1235

Service Bulletin/Repair Instructions

This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to use

PI1233

Service Bulletin/Repair Instructions

This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.

05-06-04-035D

Service Bulletin/Repair Instructions

This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.

02-07-30-029V

Service Bulletin/Repair Instructions

This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.

PIC5987

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the rear lower control arm covers are loose or falling off. Technician will need to replace the push pins.

PIP5062C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations.

PIT5283

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a touchscreen that is inaccurate or that the display does not seem to respond with the desired operation when pressed. Technician will need to perform a touch screen calibration and re-evaluate the concern.

11-08-49-001K

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to turn the transport mode message off and reset the battery light flashing.

110849001K

Service Bulletin/Repair Instructions

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

130089004I

Service Bulletin/Repair Instructions

Car and Truck Fix it Right the First Time Issues

1408117001

Service Bulletin/Repair Instructions

Unable to Clear BCM DTCs After Completing Repair

PI-1235

Service Bulletin/Repair Instructions

GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE

PI1103B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC5996

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIT5285

Service Bulletin/Repair Instructions

Call Screen Is Still Displayed After Ending A Bluetooth Call

09-00-89-002I

Service Bulletin/Repair Instructions

This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.

PIP4919C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.

PIC5790A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a creak noise may be heard in the left front of the vehicle when making hard right turns or fast sweeping turns such as entering/exiting highways. Technician should inspect the Air Conditioning Muffler, which is part of the Air Conditioning Compressor and Condenser Hose, for being too close to or possibly contacting any surrounding objects. Reposition the Air Conditioning Muffler pipe as necessary to eliminate the potential for contact.

PIP5070B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 2013 Cadillac ATS 6 Speed Manual Transmission Exchange program has ended.

01-08-42-001J

Service Bulletin/Repair Instructions

This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.

02-08-42-001G

Service Bulletin/Repair Instructions

This informational bulletin is to assist with the identification of issues that are not considered warrantable.

09-00-89-029L

Service Bulletin/Repair Instructions

This informational bulletin explains how to cut a new key or how to get a precut key from GM.

PI1223

Service Bulletin/Repair Instructions

This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold starts.

PIC5991A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIP5191

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.

PIC5491F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

PIC5991

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PI1219

Service Bulletin/Repair Instructions

This preliminary bulletin provides information not to replace the turbocharger for a crack found during inspection.

PIT3099L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

PI1162B

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to reposition the microphone patch located in the headliner to correct the customers concern of background noise.

PI1159C

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to reprogram the radio to correct the customers concern of XM issues, rear view camera issues and favorite stations stored twice and/or disappears.

PI1187A

Service Bulletin/Repair Instructions

This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.

13-00-89-004H

Service Bulletin/Repair Instructions

This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.

PIC5779E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

PI1212

Service Bulletin/Repair Instructions

This preliminary bulletin explains the proper way to update and complete the IPC updates

PI1213

Service Bulletin/Repair Instructions

This preliminary bulletin provides information on how to lift a vehicle without damaging the rockers.

130089004H

Service Bulletin/Repair Instructions

Car and Truck Fix it Right the First Time Issues

1406130001

Service Bulletin/Repair Instructions

High Voltage Safety ? High Voltage Disabling

PI-1219

Service Bulletin/Repair Instructions

CADILLAC/BUICK/CHEVROLET: UPON INSPECTION OF VEHICLE, CRACKS HAVE BEEN OBSERVED IN TURBOCHARGER INLET PORT CENTER WEB AREA AND NEED NOT BE REPLACE. MODEL 2013-2015 REGAL, ATS, CTS, MALIBU. *PE

PIC5979

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIE0291B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIE0296

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIP-3423-K

Service Bulletin/Repair Instructions

GM: SOME DTC CODES MAY BE SET, P0016, P0017, P0018, P0019, P0008, OR P0009. 3.6 LY7 WITH CAM ACTUATOR DTC.THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. ALSO INCLUDED BUICK ALLURE MODEL YEAR 2005. *JS

PIT4911W

Service Bulletin/Repair Instructions

Navigation Radio, Radio, Amplifier, Human Machine Interface.

03-06-03-004K

Service Bulletin/Repair Instructions

This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not

PIP3423K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

PIC5854B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.

PIC5836D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.

PIT5268

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.

13-00-89-004G

Service Bulletin/Repair Instructions

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.

PIP5109D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

SB-0000187283-A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC5374C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.

PIC5959A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

PIT5264

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.

PIC4801F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

110849001J

Service Bulletin/Repair Instructions

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

130089004G

Service Bulletin/Repair Instructions

Car and Truck Fix it Right the First Time Issues

PI1187

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIE-0291

Service Bulletin/Repair Instructions

GM: THE MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH DTC P2138 OR P06A3. ENGINEER WOULD LIKE TO GATHER INFORMATION FROM THE VEHICLE PRIOR TO ANY ATTEMPTS TO REPAIR THE VEHICLE. *JS UPDATED 05/19/2014 *JS

PIE0291

Service Bulletin/Repair Instructions

Engineering Information.

PIE0291A

Service Bulletin/Repair Instructions

Engineering Information.

PIT4864F

Service Bulletin/Repair Instructions

Information On Requests To Add OnStar Bluetooth Option.

PIC4921C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T 2013 Hot Wheels Chevrolet Camaro - For the exterior body color, use paint code WA-720S - Kinetic Blue. For the red stripe on the wheels and the front bumper, use paint code WA-799U - Performance Red.

11-08-49-001J

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.

PIC3011H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.

PIC5491E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.

12-07-30-001C

Service Bulletin/Repair Instructions

This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.

09-03-10-016B

Service Bulletin/Repair Instructions

This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.

10-08-64-002C

Service Bulletin/Repair Instructions

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.

12-03-10-001A

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.

12-03-10-002A

Service Bulletin/Repair Instructions

This informational bulletin provides the technician the proper way to install and torque the wheel.

PI0737A

Service Bulletin/Repair Instructions

This preliminary bulletin provides information on how to set the rear electric child locks.

PIC5968

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have map view will change to the North Up view on its own when zoomed out more than 25 miles (40 km). Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PI1159B

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to reprogram the radio to correct the customers concern of XM issues, rear view camera issues and favorite stations stored twice and/or disappears.

05-03-10-020E

Service Bulletin/Repair Instructions

This informational bulletin explains the use of Nitrogen in GM tires.

07-03-10-008D

Service Bulletin/Repair Instructions

This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.

08-03-10-006E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.

03-08-46-004O

Service Bulletin/Repair Instructions

This informational bulletin provides information on part restriction and ordering of Onstar vehicle communication modules.

13-00-89-004F

Service Bulletin/Repair Instructions

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.

PI1162A

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to reposition the microphone patch located in the headliner to correct the customers concern of background noise.

PIC5836C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.

SB-0000185722-A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIT4943C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

PIT4945F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

02-08-98-002E

Service Bulletin/Repair Instructions

The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.

05-08-48-001D

Service Bulletin/Repair Instructions

This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.

99-01-39-004E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.

PI1122B

Service Bulletin/Repair Instructions

This preliminary information provides a procedure to reprogram the ECM to correct the customers concern of an engine misfire on acceleration.

PIT5076D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.

PIP5180

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.

SB-0000184930-A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SB-13444

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE ECM ON CERTAIN 2013-2014 MODEL YEAR CADILLAC ATS VEHICLES, EQUIPPED WITH A 6-SPEED MANUAL TRANSMISSION (M3L). THESE VEHICLES HAVE SOFTWARE THAT PROTECTS THE ENGINE DUAL-MASS FLYWHEEL. WHILE DECELERATING AND COMING TO A STOP, THE SOFTWARE MAY SUSPEND ENGINE OPERATION IF THE CUSTOMER FAILS TO DECLUTCH OR SHIFT INTO NEUTRAL AS THE VEHICLE SLOWS, FORCING THE ENGINE RPM WELL BELOW NORMAL IDLE SPEEDS. THIS WILL OCCUR WITHOUT DRIVELINE VIBRATION OR NOISE TO PROVIDE INDICATION TO THE CUSTOMER, WHO MAY COMPLAIN OF AN UNEXPECTED STALL WHILE COMING TO A STOP. THE NEW CALIBRATION HAS A REVISED DMF PROTECTION ALGORITHM THAT WILL ALLOW LOWER ENGINE SPEEDS AND ADDITIONAL DRIVER FEEDBACK TO DECLUTCH OR SHIFT INTO NEUTRAL, BEFORE INTERVENTION OCCURS.

PI1171

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides service information to the dealer technicians to replace the engine if diagnosis finds the main or rod bearings material has been the only cause for the bearings to seized or spin in the journals.

PIT5252A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an inoperative RKE operation and the horn/wipers will be stuck in the "on" position. Technician may find Diagnostic Trouble Code B101D sys F0 set in the Body Control Module. Technician should clear the Diagnostic Trouble Code. If the B101D SYM F0 resets ensure the Body Control Module is awake open the driver?s door then disconnect the battery, wait 5 seconds, then reconnect battery. If the BCM outputs remain active and the Remote Keyless Entry is non-functional, then the Body Control Module should be replaced.

PIT5252

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an inoperative RKE operation and the horn/wipers will be stuck in the "on" position. Technician may find Diagnostic Trouble Code B101D sys F0 set in the Body Control Module. Technician should clear the Diagnostic Trouble Code. If the B101D SYM F0 resets ensure the Body Control Module is awake open the driver?s door then disconnect the battery, wait 5 seconds, then reconnect battery. If the BCM outputs remain active and the Remote Keyless Entry is non-functional, then the Body Control Module should be replaced.

PIC5453A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

PI0917C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on applying the correct amount of copper paste to the brake pad to correct the customers concern of a brake squeal or noise.

130089004F

Service Bulletin/Repair Instructions

Car and Truck Fix it Right the First Time Issues

99-08-51-007F

Service Bulletin/Repair Instructions

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin.

990139004E

Service Bulletin/Repair Instructions

Air Conditioning Odor

990851007F

Service Bulletin/Repair Instructions

Refinishing Aluminum Wheels

PI-1171

Service Bulletin/Repair Instructions

GM: SOME MAY COMPLAIN OF A LOUD ENGINE NOISE OR THAT THE ENGINE IS SEIZED. THE ENGINE MAY STOP RUNNING AND NOT RESTART. THIS MAY BE DUE TO DAMAGED OR SPUN ROD OR MAIN BEARINGS. THE BEARING MATERIAL CAN ENTER THE OILS AND SPREAD THROUGHOUT THE ENGINE. *JS

PI1182

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC5161D

Service Bulletin/Repair Instructions

Key Off Radio Operation.

PIE0285

Service Bulletin/Repair Instructions

Engineering Information.

04-00-89-053F

Service Bulletin/Repair Instructions

This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.

PIC5959

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

SB-0000184005-A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SB-13387-A

Service Bulletin/Repair Instructions

13387A - SERVICE UPDATE (REVISED PART INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO PERFORM A DRIVE AUDIT ON CERTAIN VEHICLES, EQUIPPED WITH A 2.5L ENGINE (LCV/LKW) OR 2.0L ENGINE (LTG). A SMALL NUMBER OF ENGINES MAY DEVELOP A CRANKSHAFT BEARING NOISE CONDITION AT LOW MILEAGE. THE DRIVE AUDIT MUST BE COMPLETED BEFORE VEHICLE DELIVERY (AND IN ADDITION TO NORMAL PRE-DELIVERY INSPECTION ACTIVITIES) TO IDENTIFY VEHICLES WITH THE CONDITION. IF THE CONDITION IS FOUND, DEALERS ARE TO REPLACE THE ENGINE.

11-00-89-002B

Service Bulletin/Repair Instructions

This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).

PIP4670D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

PIP4919B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.

PIC5953

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIP5053B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 2013-2014 Cadillac ATS and 2014 CTS All Wheel Drive Transfer Case exchange program will be administered by the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.

PIP4924D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to inspect the fuel injector wiring harness for rub through or internal wire opens. If this concern is found repair or replace the injector harness as needed.

07-06-04-025I

Service Bulletin/Repair Instructions

This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.

PIP4112N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

PIP3140F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.

PIP4384H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.

PIP4964C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

01-07-30-042H

Service Bulletin/Repair Instructions

This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, the releasing of the 3-4 clutch during the application of the 2-4 band, can cause torque reversal down the output shaft creating a clunk. This is a normal condition.

08-08-44-029D

Service Bulletin/Repair Instructions

This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.

04-00-89-015G

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.

PIP4919A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.

14-00-89-001

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Premium care maintenance eligibility for vehicle services and maintenance in the U.S. and Canada.

04-00-89-015F

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.

07-00-89-037G

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.

13387A

Service Bulletin/Repair Instructions

Service Update for Inventory Vehicles Only Engine Knock Noise - Drive Audit Expires November 30, 2014 - Equipped with 2.5L Engine (LCV/LKW) or 2.0L Engine (LTG)

140089001

Service Bulletin/Repair Instructions

Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles

PI0281D

Service Bulletin/Repair Instructions

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

PI0768E

Service Bulletin/Repair Instructions

2.0L/2.5L Engine 2013 Exchange Program and 2014 PQC Restriction (GMNA Only) The 2013-2014 2.0L and 2.5L (RPOs LTG and LCV) Engines Exchange Program for the above listed vehicles has ended. However, 2013-2014 2.0L (RPO LTG) Engines P/N 12652707 and 2.5L Engine (RPO LCV) P/N 12655638 (Federal Emissions) and P/N 12652706 (California emission) are still on a PQC part restriction. Dealers are still required to contact PQC when it is necessary to order the above service engine P/Ns.

PI0990A

Service Bulletin/Repair Instructions

Temperature Information for Driver and Passenger Heated Seat Cushion and Seat Back Some customers may comment that the passenger heated seat cushion does not get as warm as the driver heated seat cushion. They may also comment that the passenger heated seat cushion will take longer to warm up.

PI1122A

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp Flashes Due to Engine Misfire On Acceleration, DTC P0300 and/or P0303 Set Condition/Concern Some customers may comment that the Malfunction Indicator Lamp flashes when accelerating from a stop or after a steady cruise. The customer may also note that the engine speed was between 2000-4400 RPM when the light illuminated. Depending on the circumstances, some customers may state that no driveability concerns were present while others may state they had considerable driveability impacts. When checking the vehicle for DTCs, the Engine Control Module (ECM) may report DTC P0300 Engine Misfire Detected and/or P0303 Cylinder 3 Misfire Detected set in history.

PI1155

Service Bulletin/Repair Instructions

Shudder Feeling While Driving in 40-80 km/h (25-50 mph) Range Condition/Concern Some customers may comment on a shudder feeling when driving, typically in the 40-80♦km/h (25-50♦mph) range. They may state that the condition feels like an engine misfire or like the car is driving over rumble strips on the road. This condition may be caused by a torque converter clutch (TCC) apply shudder.

PI1159

Service Bulletin/Repair Instructions

No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear view camera issues.

PI1159A

Service Bulletin/Repair Instructions

No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear View Camera Issues: • When shifting from Drive to Reverse is less than 3 seconds, the display will not transition to the rear view camera screen. • When shifting from Drive to Reverse is more than 3 seconds, the display may be blank and will not show the rear view camera message “Check Surrounding for Safety.”

PI1162

Service Bulletin/Repair Instructions

Mobile Telephone Microphone Poor Performance Condition/Concern Some customers may comment when using the Bluetooth® phone system in their vehicle, the person on the receiving end of a mobile telephone call states the audio sounds muffled, distorted or has static. The foam patch on the back of the headliner at the microphone mounting area may have come loose. This foam is a sound barrier for the back side of the microphone. If the patch is detached, it allows unwanted noise to interfere with the microphone operation when making a phone call.

PIE-0271

Service Bulletin/Repair Instructions

GM: SOME CUSTOMERS MAY COMPLAIN OF AN INTERMITTENT INCREASED STEERING EFFORT WITH A SERVICE POWER STEERING MESSAGE. DO NOT WITH THIS EI IF THE CUSTOMER DID NOT BRING THE VEHICLE IN FOR THIS CONCERN.*JS UPDATED 3/20/14. *PE

PIE0271

Service Bulletin/Repair Instructions

Engineering Information.

PIC5839B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PI1126

Service Bulletin/Repair Instructions

This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns

10-00-89-006C

Service Bulletin/Repair Instructions

This informational bulletin provides directions on submitting different PIRs

08-08-44-015D

Service Bulletin/Repair Instructions

This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.

13-00-89-004E

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.

13-00-90-002

Service Bulletin/Repair Instructions

This informational bulletin provides additional information on dexos oils and its use in GM vehicles.

04-03-10-013H

Service Bulletin/Repair Instructions

This preliminary bulletin provides information on Radio Favorites Disappear, HD Audio Concerns Favorites Disappear, HD Audio.

PIP5053A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 2013 Cadillac ATS All Wheel Drive Transfer Case (4474) Exchange program will be administered by the General Motors Product Quality Center. Dealer should contact General Motors Product Quality Center for further assistance.

PI0917B

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to add a lubricate to the edges of the brake pad to correct the customers concern of brake noise on initial brake application.

PIC5851A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.

PI0754A

Service Bulletin/Repair Instructions

This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.

PIC5945

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Driver Information Center settings do not stay at the setting they were left it after an ignition cycle. Technician will need to reprogram the Instrument Panel Cluster with the latest calibrations using Service Programming System and Tis2Web.

05-00-89-072C

Service Bulletin/Repair Instructions

This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.

13-08-43-002

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

130090002

Service Bulletin/Repair Instructions

Information for Vehicles Factory Filled With dexos1? 5W-20 Oil Are Approved to Substitute dexos1? 0W-20 Oil as Optional Top Off and Service Fill

130843002

Service Bulletin/Repair Instructions

Information on Windshield Multifunction Sensor Mount Bracket Cover Replacement

12-06-01-003A

Service Bulletin/Repair Instructions

Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant.

PI0592C

Service Bulletin/Repair Instructions

This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).

13-00-89-004D

Service Bulletin/Repair Instructions

This informational bulletin provides an update for 13-00-89-004C to include updated information.

PI1092A

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to reprogram the ECM, FPCM, or CCM to correct the customers concern of a rough idle at operating temp.

00-06-01-026E

Service Bulletin/Repair Instructions

This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.

G-179000

Service Bulletin/Repair Instructions

13387 - Service Update. Dealers are to perform a drive audit. A small number of engines may develop a crankshaft bearing noise condition at low mileage. The drive audit must be completed before vehicle delivery (and in addition to normal pre-delivery inspection activities) to identify vehicles with the condition. If the condition is found, dealers are to replace the engine.

PIP5029E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.

SB-13387

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PI0018B

Service Bulletin/Repair Instructions

This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.

04-06-04-047L

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.

05-06-04-022J

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.

PI1103

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to reset the memory seat module and GM is working on a solution for the customers concern.

PI1098

Service Bulletin/Repair Instructions

This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.

PI1097

Service Bulletin/Repair Instructions

This preliminary Informational bulletin provides information on a Intermittent Service Power Steering Message on Vehicle Start Up Condition.

PIT4911V

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

09-06-04-015B

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.

10-08-110-001A

Service Bulletin/Repair Instructions

This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.

130089004D

Service Bulletin/Repair Instructions

Car and Truck Fix it Right the First Time Issues

PI-0018-B

Service Bulletin/Repair Instructions

GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE

PIC5932

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

PIP-5162

Service Bulletin/Repair Instructions

GM:SOME VEHICLES MAY DISPLAY A MALFUNCTION ONDICATOR LAMP ILLUMINATION DUE TO DIAGNOSTIC TROUBLE CODES P0011 AND/OR P0014.CAMSHAFT SOLENOIDS MAY NEED TO BE REMOVED, INSPECT THE SCREENS FOR DEBRIS, AND CLEANED IF NECESSARY. ALSO INCLUDED MAKE/MODEL BUICK REGAL/LACROSSE AND CADILLAC CTS. MODEL YEAR 2014. *JS

PIP5163

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIP5162

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0011 and or P0014. Technician will need to remove the camshaft solenoids and inspect the screens for debris. Technician will need to clean off the screens with brake cleaner if debris is present. If code resets or the screen did not have debris on them, remove the camshaft actuator associated with the Diagnostic Trouble Codes and with light air pressure, blow out the oil passages through the camshaft actuator solenoid port. Lubricate the camshaft solenoid seal(s) with clean engine oil and reinstall and install a new camshaft actuator associated with the Diagnostic Trouble Code.

PIC5862

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.

PIC5854A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.

PIT5237

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Pandora audio will revert back to the phone after a Bluetooth call when an iPhone is connected to the vehicle via USB. Technician should cycle the USB connection and the concern will be resolved. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

PIP4959D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.

PIC5491D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.

PIC5492B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

PIP5095B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

PIT5236

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.

110849001I

Service Bulletin/Repair Instructions

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

130089004C

Service Bulletin/Repair Instructions

Car and Truck Fix it Right the First Time Issues

130089010

Service Bulletin/Repair Instructions

PAC Courtesy Transportation Assistance Program

PI0768D

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PI0844A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PI1072

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC-5862

Service Bulletin/Repair Instructions

GM: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE BRAKE LIGHTS REMAIN WHEN THE VEHICLE IS OFF AND PARKED. THE BATTERY MAY ALSO GO DEAD. MAKE/MODELS ALSO INCLUDED: BUICK ENCORE/LACROSSE/REGAL MODEL YEAR 2014, CADILLAC SRX/XTS MODEL YEAR 2014, CHEVROLET EQUINOX/SILVERADO 1500/TRAX MODEL YEAR 2014, AND GMC SIERRA/TERRAIN MODEL YEAR 2014. *JS

PIT3237G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.

PIP5109C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIP5062B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations.

PIP5109B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIC5491C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.

PIC5779D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

PIC5891A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.

PIT3099K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.

990940005G

Service Bulletin/Repair Instructions

Seat Belt Extender Availability

PI-1042

Service Bulletin/Repair Instructions

CADILLAC: IN SOME VEHICLES, UNABLE TO SHIFT OUT OF PARK, LEFT REAR STOP/TURN LAMP AND ALL INTERIOR LAMPS ARE INOPERATIVE AND 10 AMP BCM 7 FUSE, IN UNDERHOOD FUSE BLOCK, IS BLOWN AND THESE MAY BE CAUSED BY SUNSHADES HAVING SHORT TO GROUND MOUNTING BASE OR INTERNALLY AT PIVOT/EXTENSION TUBE. MODELS 2013-2014 ATS. *PE UPDATED 11/13/13. *PE

PI1036A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PI1042

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PI1042A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIE0269

Service Bulletin/Repair Instructions

Engineering Information.

PIT4911U

Service Bulletin/Repair Instructions

Navigation Radio, Radio, and Integrated Center Stack.

SB-10-06-01-003C

Service Bulletin/Repair Instructions

CADILLAC/BUICK/SATURN/PONTIAC/CHEVROLET/ GMC: DUE TO AN ABNORMAL ENGINE NOISE OR INTERNAL BY AN OIL FILTER MISAPPLICATION, FILTER DEBRIS MAY BE TRANSFERRED THROUGHOUT ENGINE AND MAY RESULT IN ENGINE DAMAGE. MODEL 2004-06 RENDEZVOUS, 2005-14 LACROSSE, 2008-14 ENCLAVE, MALIBU, EQUINOX, 2010-14 SRX, TERRAIN, 2013-14 ATS, XTS, 2009-14 TRAVERSE, 2014 IMPALA, 2007-14 ACADIA, 2007-09 G6, AURA, 2008-09 TORRENT, VUE, 2007-10 OUTLOOK. *PE

03-08-46-004N

Service Bulletin/Repair Instructions

This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).

01-03-10-003K

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.

06-00-89-026L

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.

PIC5897

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when trying to close the sunroof during an express closing event and the glass contacts the air deflector the glass then reverses. Tech will need to perform the Sunroof Window Motor Initialization procedure published in Service Information.

PIP5109A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIC5892A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have display is blank, but audio may or may not be present. Technician will need to use Global Diagnostic System 2 to check the Surrogate MOST Master Node Upstream Position is stored in Radio Data Display. Also technician will need to gather more information and contact General Motors Technical Assistance Center for further assistance.

PI1036

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information on the Adaptive Cruise Control Temporarily Unavailable message is displayed on the DIC caused by the forward range radar module being blocked by the installation of an accessory or incorrect grille the forward range radar module being blocked by the installation of an accessory or incorrect grille.

PIC5904

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.

06-06-01-010B

Service Bulletin/Repair Instructions

This informational bulletin provides information on close-coupled converter and engine replacement.

PIP5029D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.

99-09-40-005G

Service Bulletin/Repair Instructions

This informational bulletin provides information on availability for the seat belt extender.

00-03-10-003R

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.

PIE0266

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIP5070A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 2013 Cadillac ATS 6 Speed Manual Transmission Exchange program through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PI1022

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information on the new model features for the 2014 Cadillac ATS.

03-06-03-004I

Service Bulletin/Repair Instructions

This informational bulletin provides information for warranty codes that are generated by EL-50313 midtronics GR8 battery tester/charger.

02-07-30-029U

Service Bulletin/Repair Instructions

This informational bulletin provides information for the PQC assembly replacement process.

PI1018

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information on poor or no transmitter range when using the remote keyless entry (RKE) and/or remote vehicle start (RVS).

10-00-89-010C

Service Bulletin/Repair Instructions

This informational bulletin provides information on key codes security rules and information on GM key code look up application.

11-08-49-001H

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to remove the transport mode on message displayed in the DIC.

13-00-89-008

Service Bulletin/Repair Instructions

This informational bulletin provides information for GM wiring repair.

10-00-89-009B

Service Bulletin/Repair Instructions

This informational bulletin provides information on key code security and information on GM key code look up applications.

110849001H

Service Bulletin/Repair Instructions

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

130089008

Service Bulletin/Repair Instructions

GM Wiring Repair Strategy Information

130090001

Service Bulletin/Repair Instructions

Information for Engine Oils Used in 2014 Model Year Vehicles

PIE0262

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC5779C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

09-00-89-029K

Service Bulletin/Repair Instructions

This technical bulletin provides a revision for 09-00-89-029J to add the 2014 model year and to add the Impala, Spark, Spark EV, Silverado and Sierra.

13-00-90-001

Service Bulletin/Repair Instructions

This technical bulletin provides information on Engine Oils Used in 2014 Model Year Vehicles

PI1009

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information for Diagnostic Tips for DTCs P0097, P00F4, P0113, P2229 and/or P0102 Set

04-00-89-015E

Service Bulletin/Repair Instructions

This technical bulletin provides a revision for 04-00-89-015D to update content and incorporate the U.S. version of Bulletin 12-00-89-003.

03-00-89-006J

Service Bulletin/Repair Instructions

This technical bulletin provides a revision for 03-00-89-0061I to add the 2014 model year and Transport Mode heading.

05-09-40-002G

Service Bulletin/Repair Instructions

This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.

12-09-41-002A

Service Bulletin/Repair Instructions

This technical bulletin provides information on a revision for 12-09-41-002 to add the 2014 model year and update the models.

07-08-49-020H

Service Bulletin/Repair Instructions

This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.

12-02-32-002A

Service Bulletin/Repair Instructions

This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.

110849001G

Service Bulletin/Repair Instructions

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)

120941002A

Service Bulletin/Repair Instructions

Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

00-05-22-002N

Service Bulletin/Repair Instructions

This informational bulletin provides information for Disc Brake Warranty Service and Procedures.

PI0011C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update Warranty Information.

11-08-49-001G

Service Bulletin/Repair Instructions

This informational bulletin provides information for Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below) Condition.

13-00-89-006

Service Bulletin/Repair Instructions

This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage Effective with 2010 Model Year.

PI0574A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a revision for PI0574A to include the 2013-2014 model year vehicles, update the covered models and the Recommendation/Instructions section.

08-06-01-006D

Service Bulletin/Repair Instructions

This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.

11-00-89-005E

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.

PIT5214

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11-00-90-001B

Service Bulletin/Repair Instructions

This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.

09-00-89-008A

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.

PI0592B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.

07-03-10-015C

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information.

05-08-48-001C

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.

05-03-07-009F

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor Operations.

13-00-89-004B

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 13-00-89-004A to include updated information.

PIC5839A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a clock that is slow to update while driving. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

06-00-89-026K

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor operations.

10-00-89-016A

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 10-00-89-016 to include the 2012-2014 model years and update the Labor Operation graphic.

09-03-16-002B

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time Code and update the tool reference information.

09-07-30-018D

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor Operation.

PI0785B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a revision of PI0785A to add the 2014 model year, include Encore model and update the Parts and Warranty Information.

PIP4902G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10-00-89-005C

Service Bulletin/Repair Instructions

This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.

11-00-89-007C

Service Bulletin/Repair Instructions

This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation List.

07-00-89-037F

Service Bulletin/Repair Instructions

This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission.

09-00-89-016C

Service Bulletin/Repair Instructions

This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.

03-08-48-006I

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.

03-06-03-004H

Service Bulletin/Repair Instructions

This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.

090730018D

Service Bulletin/Repair Instructions

Change in Automatic Transmission Add Condition Documentation and Claim Submission

130089004B

Service Bulletin/Repair Instructions

Car and Truck Fix it Right the First Time Issues

PIT4720C

Service Bulletin/Repair Instructions

Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage.

PIT5074G

Service Bulletin/Repair Instructions

Terminal Test Probe And Replacement Terminal.

13-00-89-005

Service Bulletin/Repair Instructions

This technical bulletin provides Warranty Administration - New Labor Codes information.

11-08-49-001F

Service Bulletin/Repair Instructions

This technical bulletin provides a revision of 11-08-49-001E to add the 2014 model year.

PIC4707D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area.

03-06-03-003C

Service Bulletin/Repair Instructions

This technical bulletin provides a revision of 03-06-03-003B to add the 2010-2014 model years, update the Attention statement, change the terms Claim Type B to Claim Type ZPTI, GM Dealer to GM Service Agent, Repair Order to Job Card, Warranty Claim to Warranty Transaction, and to update the Procedure Information for submitting Vehicle Repairs from WINS to Global Warranty Management (GWM).

99-04-20-002H

Service Bulletin/Repair Instructions

This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.

PI0572B

Service Bulletin/Repair Instructions

This preliminary information bulletin is for information on COAX Repair Kit Availability. Revised from PI0572A

130089003

Service Bulletin/Repair Instructions

Vehicle Software Enhancements

130089005

Service Bulletin/Repair Instructions

New Global Labor Codes

990420002H

Service Bulletin/Repair Instructions

Information on Driveline Clunk Noise

SB12-08-132-001A

Service Bulletin/Repair Instructions

GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AND NO PROBLEM WITH VEHICLE IDENTIFIED. MODELS YEARS 2010-2014 TRUCKS AND PASSENGER. NO MODELS. *PE

13-00-89-003

Service Bulletin/Repair Instructions

This technical bulletin provides information on Vehicle Software Enhancements for 2014 and prior GM Passenger Cars and Light Duty Trucks.

11-00-89-005D

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.

12-08-132-001A

Service Bulletin/Repair Instructions

This informational bulletin provides information accessory power outlet and trailer lighting fuse replacement due to electrical systems that can be affected by devices that are plugged in by the customer.

09-00-89-002H

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers to properly maintain vehicle in inventory.

PI0938

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information on powertrain and various electronic/electrical control issues.

06-00-89-029I

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats carpet, vinyl.

09-06-04-026G

Service Bulletin/Repair Instructions

This informational bulletin provides information of suspected tampering or vehicle modifications for non-GM (Aftermarket) engine and transmission calibrations for V6 and V8 gasoline engines Using Tech 2® or global diagnostic system 2 (GDS 2)

1308116001A

Service Bulletin/Repair Instructions

Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

PIP5094

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.

990851001C

Service Bulletin/Repair Instructions

Paint-less Dent Repair Process

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.