PIC6555A
Service Bulletin/Repair Instructions
This PI advises of a procedure for a Service Door Latch System message with No Related DTCs
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIC6555A
This PI advises of a procedure for a Service Door Latch System message with No Related DTCs
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6446A
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT5099J
PI to help diagnose A/C concern
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIP6115
The document advise technicians after an engine repair involving removal of the camshaft actuators, the vehicle may set p1101 P0172 and or stalls when taken off idle. The technician is instructed to verify the intake and exhaust camshaft actuators are installed onto the correct camshafts.
PIT6215C
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6507
This PI communicates information on a SPS programming issue causing Serial Data Authentication Configuration to fail.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIP5865L
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIP5841H
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIP5921B
This Preliminary information communicates the possibility of DTC p0011 p0016 and potential for a rattle or ticking noise to occur from the Intake Cam Actuator, or cover plate screws backing out and making contact with Cam carrier
PIP5865K
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIT5985K
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIP5700G
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
PIP5841G
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT6369B
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6093
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIP5865J
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIT6446
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIP5700F
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIC6551A
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIP6088
This PI Addresses a possible solenoid wiring fault and how to inspect the build date to identify
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
13598
New Vehicle Monitoring Programs Section in IVH
PIP5865H
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIP5865G
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIP5865F
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP5865E
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
N242435630-05
Customer Satisfaction Program. Certain model years and vehicle makes noted in the table above may have a condition where the battery is at risk for a drain following an over-the-air update. Dealers are to reprogram the serial data gateway module.
N242480631-04
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers vehicles that return after TCM Update Product Safety N242480630 and have P0747 condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 6, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 6, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5832V
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
N252494770-01
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6401
This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.
N242480631-03
Special Coverage. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers vehicles that return after TCM Update Product Safety N242480630 and have P0747 condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 6, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 6, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
PIC6086J
This PI communicates a procedure to clean oil leaking from the rain sensor.
N252494770
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6398
This PI involves DTC U3000 SYM49 Set falsely In The Serial Data Gateway Module and dealerships are to reset the module by cycling the battery.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
N242480631-02
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers vehicles that return after TCM Update Product Safety N242480630 and have P0747 condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 6, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 6, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
N242480631-01
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers vehicles that return after TCM Update Product Safety N242480630 and have P0747 condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 6, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 6, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
N232427510-02
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise. Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
PIP5865D
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
15-NA-010
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PIT6369A
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
N232427510-01
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise. Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
25-NA-037
This bulletin advises the tech that the Exhaust Roller Follower may be the issue with the engine Ticking noise, misfire or rough run and what to replace if found the cause.
N232427510
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise. Dealers will update the Engine Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
21-NA-240
This service bulletin provides diagnostic repair information to correct an oil leak in the engine.
25-NA-100
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
PIT6369
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIP5863C
This Preliminary information communicates to dealers’ information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
PIP5841F
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5551R
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
24-NA-229
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
PIP5841E
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT5851F
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-076
This informational bulletin advises the technician that the gasket for the timing chain tensioner is not required.
25-NA-052
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
PIP5943A
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
25-NA-070
This service bulletin provides information on Super Cruise IME Recognition.
24-NA-247
This informational bulletin advises the technician of which pan to use if the LCE has been replaced and to install an aluminum pan should be used with a new LCE.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
N232412711
Emissions Recall - General Motors has decided to conduct an Emission Recall involving certain 2021 Cadillac CT4 and CT5 vehicles with a 2.0L engine. The Engine Control Module (ECM) may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs) or may not illuminate the Malfunction Indicator Light (Check Engine Light) if certain fault conditions of the catalytic converter were to occur. General Motors will update the software in the vehicles’ Engine Control Module (ECM) to correct the condition. If available, owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
N242480631
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers vehicles that return after TCM Update Product Safety N242480630 and have P0747 condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 6, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 6, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-094
This service bulletin provides repair information to correct a customer concern of a loss of cabin heat.
PIC6536A
This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering.
PIP5966A
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIT5551Q
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
24-NA-264
This bulletin helps aid the tech in possible noise that may be normal or abnormal depending on the concern noted.
16-NA-019
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-064
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
N242450630
Service Update. Certain vehicles equipped with a 2.7L engine (RPO L3B), may have an Engine Control Module (ECM) that does not sufficiently control fuel injector flow rate under certain driving conditions. Dealers are to reprogram the ECM.
21-NA-135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIT5832U
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985J
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
24-NA-239
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21-NA-091
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5985G
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT5832S
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT6015C
This Preliminary information communicates Diagnostic Tips When Having Difficulties Programming Or Adding Key Fobs / Transmitters.
PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
21-NA-275
This service bulletin provides repair information to correct customer concerns of Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
22-NA-238
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
N242441561
Customer Satisfaction Program. Certain vehicles, equipped with Super Cruise require high-definition road maps to be updated frequently. This ensures the vehicle is current with road changes and any additional Super Cruise approved mapped roads. Dealers will reprogram the automated driving mapping module and the image processing module.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIT6279B
This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
PIT6279A
This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
21-NA-130
This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set.
PIT6279
This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIT5832R
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985F
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIP6007A
This Preliminary information communicates the potential for dtc P2B81 to be set as current or in history due to increased friction in the wastegate valve.
PIT5698E
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIP6007
This Preliminary information communicates the potential for dtc P2B81 to be set as current or in history due to increased friction in the wastegate valve.
PIP5921A
This Preliminary information communicates the possibility of the Intake Cam Actuator cover plate screws backing out and making unwanted contact with the Cam Carrier.
PIT5569C
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIP6015
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
PIP6014
This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sure unit is not suspect of a snap ring concern prior to installation.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
17-NA-239
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIP5621E
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
13-03-10-001L
This service bulletin provides information on summer tire performance and tire cold weather cracking.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
PIT5551P
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
17-NA-087
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
N242435630-04
Customer Satisfaction Program - may have a condition where the battery is at risk for a drain following an over-the-air update. Dealers are to reprogram the serial data gateway module.
PIE0782A
This engineering information (EI Lite) closure ends the need for technicians to submit pictures using the FPR App process in regard to coolant leaking around the Coolant Control Valve (CCV).
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5966D
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIP5990A
This Preliminary information communicates a part restriction for certain MY 2.7 L3B service engines
PIP5996A
This Preliminary information communicates diagnostic information for vehicles with transmission noise.
PIT5985E
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
N242450631
Service Update. Certain vehicles equipped with a 2.7L engine (RPO L3B), may have an Engine Control Module (ECM) that does not sufficiently control fuel injector flow rate under certain driving conditions. Dealers are to reprogram the ECM.
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC6086H
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIP5996
This Preliminary information communicates diagnostic information for vehicles with transmission noise
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
21-NA-281
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Release tool DT-52910.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5851E
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5990
This Preliminary information communicates a part restriction for certain MY 2.7 L3B service engines
PIT5985D
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIC6555
This Preliminary information communicates that a service door latch system message maybe displayed without any related DTC's.
PIT5832P
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIC6551
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIP5569B
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIP5865C
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIT5832M
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5832N
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT6180
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
18-NA-279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
24-NA-123
This service bulletin advises the technician that the purge pump part number has changed and limited supply.
22-NA-070
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
21-NA-068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
N242441120
Special Coverage. Certain vehicles, equipped with a 2.0 gasoline engine (RPO LSY), may have a condition that could cause the evaporative emissions purge pump to fail. If this condition were to occur, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after June 5, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to June 5, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the evaporative emissions purge pump as necessary. The repairs will be made at no charge to the customer.
24-NA-090
This technical bulletin provides repair information to correct a customer concern of SuperCruise Unavailable – No road Info: Road Expansion.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
24-NA-060
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
22-NA-028
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT5832L
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5843D
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
PIP5863B
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
PIP5596A
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIE0782
This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV).
PIP5968
This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.
PIP5966
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
20-NA-018
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT6097C
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
23-NA-055
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) â FAQs.
23-NA-189
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
23-NA-214
This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.
22-NA-246
This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage vehicles that orifices in housing may have come dislodged, causing the same customer concern.
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIT6084A
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
PIC6536
This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5841D
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
16-NA-361
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
PIT5074P
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
N222371151-12
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional on certain vehicles listed above, built beginning November 17, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature. Dealers are to replace the steering wheel assembly.
PIT6097B
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
PIT6097A
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIT6097
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
N232412712
Service Update - Certain vehicles with a 2.0L engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not illuminate the Malfunction Indicator Light (Check Engine Light) if certain fault conditions of the catalytic converter were to occur. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates. Dealers are to reprogram the ECM.
PIT5851D
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
PIP5700E
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
PIT5985C
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
23-NA-206
This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.
PIT5214F
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5832K
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT6084
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP5943
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
13-03-10-001K
This service bulletin provides information on summer tire performance and tire cold weather cracking.
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIT5966C
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
99-00-89-019Y
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
21-NA-279
This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.
N23-241156
(There may be future updates under this same release number.) Your vehicle keeps getting better. This vehicle software update includes the following: Refinements: â¢Updates made to the overall vehicle software update process. Better Never Stopsâ¢
PIT5832J
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985B
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIP5621D
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
PIT6050
This Preliminary information communicates to dealership technicians that if they receive a radio with the 2 stickers as noted above, the radio was remanufactured with missing components and will need to order another radio unit from the ESC to properly repair the vehicle at this time.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIC6516
This Preliminary information communicates diagnostic tips for Advanced Parking Assist being inop.
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
22-NA-232
This informational bulletin advises the technician of a possibly noise coming from the transmission oil pump.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
23-NA-109
This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
23-NA-042
This service bulletin provides repair information to update radio software to correct customer concerns of Software related issues.
PIP5843C
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
N23-240852
(There may be future updates under this same release number.) Your Cadillac keeps getting better. This software update includes the following if your vehicle is equipped: Refinements: Updates made to the network connectivity to prevent unwanted interruption of emergency calls. Updates made to the Adaptive Cruise Control functionality for improved performance and smoother driving experience. Updates made to the overall vehicle software update process. Updates made to the Super Cruise driver assistance technology for enhanced lane changes, improved tunnel performance, and an overall upgraded driving experience. A variety of other minor software updates to make your driving and in-vehicle experience better. Better Never Stopsâ¢â
23-NA-007
This service bulletin provides repair information to correct a customer concern of Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM).
PIT5966B
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
21-NA-061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
PIT4261J
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
N23-239659
Your Cadillac keeps getting better. A vehicle software update is ready for you to install which includes the following if your vehicle is equipped:â Refinements: Improvements made to Automatic Lane Change feature within Super Cruise. Software improvements to the Super Cruise driver assistance technology. A variety of software improvements to make your in-vehicle experience better. Better Never Stops. âÂÂ
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5832H
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIP5921
This Preliminary information communicates the possibility of the Intake Cam Actuator cover plate screws backing out and making unwanted contact with the Cam Carrier.
01-08-42-001P
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIT5865B
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
22-NA-200
This service bulletin provides repair information to correct a customer concern of Child Safety Lock Update failure.
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
22-NA-247
This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely set for eBoost applications.
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIT5971B
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
21-NA-106
This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did not clear or appear to reset on the next engine start.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIT5971A
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
PIP5841C
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5832G
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985A
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT5985
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
22-NA-127
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues.
13-03-10-001J
This service bulletin provides information on summer tire performance and tire cold weather cracking.
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIT5832F
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
22-NA-115
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
PIT5832E
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIP5841B
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5971
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
22-NA-113
This service bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank, Non-Responsive to Brightness, Aim, or Page Controls, DTC U0158 Set.
21-NA-244
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition.
PIT5969
This Preliminary information communicates an issues with the side blind alert icon not working properly after a short range radar is replaced. Dealers are to perform a return to factory settings to correct the issue.
PIP5843B
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
PIT5966A
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
20-NA-187
This service bulletin provides a repair procedure to correct a customer concern of Delayed and/or Harsh Engagement of Transmission Shift After Vehicle Sitting with Engine Off.
PIP5889A
This Preliminary information communicates the possibility of dtc p0299 due to a stuck open Charge Air Bypass Valve
PIT5762F
This Preliminary information communicates an issues with false codes setting in vehicles due to timing issues between the modules.
22-NA-257
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
PIT5966
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIP5863A
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
PIP5632G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5843A
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
PIP4902Q
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5851C
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
PIT5832D
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIP5889
This Preliminary information communicates the possibility of dtc p0299 due to a stuck open Charge Air Bypass Valve
PIT5851B
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
22-NA-214
This service bulletin provides a procedure to repair a customer concern of Stop/Start System Inhibited / IBS / Battery Monitor with Module Malfunction Indicator Light (MIL) Illuminated - DTC U152D, P15FF, P305D, P305E, U01B0 Set.
22-NA-204
This technical bulletin provides possible engine noises that may require the engine to be replace if such noises have been validated to be coming from the areas indicated in the bulletin.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIT5946
This Preliminary information communicates a diagnostic tip on how to resolve a issue with the Body Control Module setting DTC: P0606 and turning on a Check Engine Lamp.
PIT5832C
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PIT5698C
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
22-NA-191
This service bulletin provides repair information to correct a customer concern of Super Cruise Enhancement: Trailering and Active Lane Change failed installation.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5621C
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
22-NA-184
This informational bulletin advises the technician of possibly installing the incorrect 1-2-7-8-R clutch fluid passage seal and which seal should be used with measurements of the seal.
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-176
This technical bulletin provides information on a possible bolt and guide pin that may be missing from the control valve which will need to be installed to correct the repair.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
22-NA-174
This service bulletin provides information on Terms and Conditions/Privacy Statement App (TCPS App) Guide for infotainment systems in a default factory demo mode.
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
21-NA-189
This service bulletin provides information on Super Cruise Escalation Cancellation.
04-00-89-015X
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIT5569B
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT4261H
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
22-NA-091
This service bulletin provides repair procedure information to correct a customer concern of a Rear Axle Moan Type Noise During Left or Right Turnsââ.
22-NA-135
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
21-NA-188
This service bulletin provides service information/procedures on continuous improvement Radio Software Version V158 Update to address customer comments on software related issues.
PIC5260F
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
22-NA-126
This service bulletin provides repair information to correct a customer concern of Automatic Emergency Braking (AEB) Forward Collision Icon Lamp On with No DTCs Present.
PIT5913A
This Preliminary information communicates a condtion where SD card removed is being displayed on the radio display intermittently. ThisPI advises that engineering is working on a fix for this issue
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
22-NA-107
This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at Ignition On with DTC C056D Set.
PIP5855
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated with Any Combination of DTCs P0011 P0014 P0016 P0017 Setting. Advises to perform Strategy Based Diagnosis and to replace the affected Camshaft Position Actuator Magnet as necessary.
N212353390
Service Update Bulletin. Certain vehicles that had the Serial Data Gateway Module (SDGM) replaced in service, may not have been programmed correctly resulting in an incomplete registration of the new module. Dealers are to reprogram the SDGM.
PIE0661C
This engineering information (EI) closure ends the need for further information from the field in regards to a Forward Collision Icon Message Illuminated on Driver Information Center (DIC) and/or No DTCs Set.
PIP5841A
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5913
This Preliminary information communicates a condtion where SD card removed is being displayed on the radio display intermittently. ThisPI advises that engineering is working on a fix for this issue
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIC6433A
This Preliminary information communicates that a service theft deterrent message may display with no DTC's. OnStar turned off the ECM read request to prevent re-occurrence.
22NA031
Child Safety Lock with Update Unsuccessful Message on Infotainment Screen.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
22-NA-044
This service bulletin provides repair information to correct a customer concern of Check Engine MIL Illuminated in DIC Set by Body Control Module with DTC P0607.
PIE0676A
This engineering information (EI) closure ends the need for further information from the field in regards to Engine Coolant Reservoir Being Overfilled with Discolored Coolant, Shudder, Shake, Vibration, Harsh Shift, Delayed Shift and/or Slipping Transmission Performance.
PIP4670J
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP5839A
This Preliminary information communicates the possibility of the engine running hot or overheating with no DTC's due to inaccurate coolant temperature sensor located on the coolant pump outlet pipe.
04-06-04-051F
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
PIP5677F
This Preliminary information communicates to the dealer technician that the 10L60 and the 10L80 transmissions part restriction has ended.
PIP5844
This Preliminary information communicates the possibility of dtc p06DD due to low or no oil pressure immediately following engine oil and filter change due to oil filter and main oil gallery being drained or empty.
PIE0661B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Forward Collision Icon Message Illuminated on Driver Information Center (DIC) and/or No DTCs Set.
13-03-10-001I
This service bulletin provides information on summer tire performance and tire cold weather cracking.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5843
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
PIC6450
This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.
21NA135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22NA028
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.
22NA044
Check Engine MIL Illuminated in DIC Set by Body Control Module with DTC P0607
PIT5762E
This Preliminary information communicates an issues with false codes setting in vehicles due to timing issues between the modules.
080089014G
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
22NA018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIE0672B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Check Engine Lamp illuminated on Driver Information Center (DIC) and DTC P0607 Set in BCM to determine root cause.
070601016G
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP5817B
This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine. Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.
16NA361
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
PIP5817A
This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine. Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.
PIT5832A
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
21NA275
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing ?D? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
PIC6384H
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
PIE0676
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Engine Coolant Reservoir Being Overfilled with Discolored Coolant, Shudder, Shake, Vibration, Harsh Shift, Delayed Shift and/or Slipping Transmission Performance.
18NA073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
22NA012
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
PIP4902P
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
21NA131
This service bulletin provides repair information to correct a customer concern of Memory Seat Module Does Not Adjust.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC6048N
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT5865A
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
21NA281
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Release tool DT-52910.
21NA279
This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.
20NA178
This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available with DTCs U1614, U1615, U1616 Set.
PIE0672
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Check Engine Lamp illuminated on the Driver Information Center (DIC) to determine root cause.
21NA257
This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3075 Set.
21NA256
This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set.
PIC6443A
This Preliminary information communicates a condtion with service parts and a software anomaly that does not allow them to be programmed to the vehicle. The S165 Infotainment switch inventory will be reworked and released back to service.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
21NA244
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition.
PIT5865
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
PIT5841A
This Preliminary information communicates information on a No Crank / No Start concern caused by a No Fob Detected message caused by an internal fault of the BCM. Dealer is to replace the BCM to correct this concern.
PIT5851
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
PIC6444
This Preliminary information communicates a possible SIM issue with vehicles in the middle east.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIC6443
This Preliminary information communicates a condtion with service parts and a software anomaly that does not allow them to be programmed to the vehicle. The S165 Infotainment switch inventory will be reworked and released back to service.
20NA132
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIC6442
This Preliminary information communicates that a condition exits that can cause the Drivers Information Center to be blank on startup and Engineering is investigating the concern.
PIC5650J
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698B
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIC6384G
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
21NA152
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
21NA137
This service bulletin provides information for dealers/technicians on headlamp beam shadow appearance, and/or driver side to passenger side beam appears unlevel.
PIC6427B
This Preliminary information communicates that some vehicles may have been built with missing circuits to the drivers seat haptic motors. Engineering is aware of the issue and a Bulletin will be released in the future.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
N212330830
Service Update. Certain vehicles may have had incorrect parameters set in the One Time Programable (OTP) Chip area to initialize GPS Navigation System correctly once installed or assembled into the vehicle during manufacturing of the center stack module (CSM). Dealers will reprogram the radio.
PIE0643
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC).
21NA130
This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set.
PIE0614A
This engineering information (EI) closure ends the need for further information from the field in regards to a popping and/or thump type noise heard from the front suspension during sharp turns and/or while backing out.
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIC6384F
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
N212327470
Service Update. Certain vehicles, equipped with an Infotainment System, may have a condition during cold temperature conditions where the Infotainment screen is blacked out. Dealers will reprogram the radio.
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
18NA279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
PIC6437
This Preliminary information communicates the Radio may stay on after ignition off and door opened if there is an Over The Air update pending and to review SI document ID 5778263 for Over The Air update description and operation.
130310001H
This service bulletin provides information on summer tire performance and tire cold weather cracking.
20NA159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
17NA087
This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
N202307080 01
Service Update Bulletin (Labor Codes Added). Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to protect against excessive battery wear and discharge. Dealers are to reprogram the ECM.
PIP5804
This Preliminary information communicates the possibility of a inaccurate #1 Coolant Temperature Sensor causing the engine to run hot or overheat with possible over temperature message displayed on DIC
PIE0632
This engineering information (EI) requests dealership personnel involve GM Engineering in the event an Owner is in Receipt of a PAI (Proactive Alert Identifier) "SAC003" and/or the Dealer is informed of excessive Parasitic Drains on an in-inventory vehicle.
19NA044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIC6384E
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA106
This informational bulletin advises the technician to verify the TCM is asleep before trying to repair the transmission in order for all the codes to be re-set.
N202307080
Service Update Bulletin. Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to protect against excessive battery wear and discharge. Dealers are to reprogram the ECM.
21NA103
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
21NA068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
PIT5782C
This Preliminary information communicates and issue with programming a replacement side object detection module and engineering is working on the issue.
20NA233
This technical bulletin provides repair information to correct a customer concern of Long Range Radar setting DTC U3000 49.
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
PIP5654A
This Preliminary information communicates to the dealer technician that the valve body Part Unique Number (PUN) may contain the letter O or the number 0.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
PIT5832
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIP5799
This Preliminary information communicates to the dealer technician to replace the transmission valve body on 2019-2021 10 speed transmissions to correct DTCs P2812 and P2814 setting if Service Information does not lead to root case of these DTCs.
PIT5791A
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
21NA053
This service bulletin provides repair information for Radio Software Version V155 Update.
21NA080
This service bulletin provides repair information to correct a customer concern of Flutter Type Noise Heard When Vehicle is Operating in AFM Mode (ECO Lamp On).
PIP5712B
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related service procedures.
21NA061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs (North America ONLY).
110089005Q
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIC6433
This Preliminary information communicates that a service theft deterrent message may display with no DTC's. OnStar will turn of the ECM read request to prevent re-occurrence.
PIE0606B
This engineering information (EI) closure ends the need for further information from technicians/field in regards to the service airbag lamp illuminated on the driver information center (DIC).
1008110001I
This informational bulletin provides information on proper use of floor mats.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA060
This service bulletin describes the TLC/SPS2 Module Programming Requirements for Vehicles Using GM?s New Vehicle Intelligence Platform (VIP) Module Architecture.
21NA043
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5712A
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer removal.
16NA109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
20NA123
This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTCs U1961, U1983 setting.
PIT5817A
This Preliminary information communicates and issue with a SES MIL and the BCM keeping the ignition main relay on after the vehicle is turned off. Dealers are to replace the BCM.
PIE0614
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a popping and/or thump type noise heard from the front suspension during sharp turns and/or while backing out.
PIC6384D
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
PIP5784
This Preliminary information communicates to the dealer technician to inspect for a missing 1-2-7-8-R clutch fluid passage seal or incorrect 1-2-7-8-R clutch fluid passage seal being install for a no movement concern after valve body replacement on the 8L45 or 8L90 transmissions.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
18NA285
This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.
PIE0606A
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the service airbag lamp illuminated on the driver information center (DIC).
20NA237
This service bulletin provides V152 radio software update information to correct customer concerns of various software issues.
20NA238
This service bulletin provides V153 radio software update information to correct customer concerns of various software issues.
PIT5799A
This Preliminary information communicates a cocnern where a flashing spot can intermittently show up on the radio display while in reverse. The PI advises that engineering is investigating the concern.
20NA235
This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIE0606
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the service airbag lamp illuminated on the driver information center (DIC).
090604026S
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIC6423
This Preliminary Information communication requests information from the technician about vehicles that may have Bluetooth or phone projection issues. Dealer should request as much information from the customer on the concern as possible and fill in the questionaire.
040089015V
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
N202320510
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. The vehicle coolant system temperature is monitored and will display multiple warnings to the customer as coolant temperatures rise. At a set coolant temperature, the MIL will illuminate, DTC P2B85 will set in the engine control module (ECM), the oil pressure gauge will indicate high oil pressure and reduced torque with notification to the driver of reduced power will occur. If the customer continues to drive after this warning and the coolant temperature continues to rise, a chime will occur, the AC will be disabled and an additional message instructing the driver to idle will illuminate. If the customer continues to drive the vehicle after all previous warnings and the coolant temperature continues to rise a message the engine will shut down could occur, and the engine will be shut down. Dealers are to replace the water pump.
18NA263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIP5677E
This Preliminary information communicates to the dealer technician that the 10L60 and the 10L80 transmissions have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
060089031F
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5782A
This Preliminary information communicates and issue with programming a replacement side object detection module and engineering is working on the issue.
PIP5677D
This Preliminary information communicates to the dealer technician that the 10L60, 10L80 and the 10L90 transmissions have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
000310002L
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIT5791
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
20NA196
This service bulletin provides information and a service procedure for dealers/technicians on OnStar Over the Air Update for TTY / TDD Operation and Continuous Improvement Changes.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
050604022R
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
060089026Q
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
110089005P
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5755
This Preliminary information communicates the possibility of a engine oil leak that may occur at the cam carrier gasket T joint area due to improper amount of sealer be applied
20NA157
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
20NA187
This technical bulletin provides a repair procedure to correct a customer concern of Delayed and/or Harsh Engagement of Transmission Shift After Vehicle Sitting with Engine Off.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.