Vehicle report

2018 CADILLAC CT6 PLUG-IN HYBRID

Service bulletins

384 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIP4902W

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

Service Bulletin/Repair Instructions

PI to help diagnose A/C concern

PIT3271Q

Service Bulletin/Repair Instructions

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

Service Bulletin/Repair Instructions

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

Other

New Vehicle Monitoring Programs Section in IVH

18-NA-180

Service Bulletin/Repair Instructions

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.

PIP4902T

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC5650M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

25-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information on Tire Sidewall Irregularities.

00-06-01-026R

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

PIP4670H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

PIP5676A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.

17NA073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIC6048K

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering.  This means that the driver should also feel some feedback from the steering wheel.  No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering.  This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings.  This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

PIE0540

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting to gather information from the field to determine a root cause for a condition of oil leaking from the valve rocker arm oil control valve. The information gathered will be used to develop a field fix.

PIP5676

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.

PIP5632B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIT3099S

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

PIT5551E

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

18NA146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

PI0592E

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).

090604026R

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

PIC6123E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

130089008B

Service Bulletin/Repair Instructions

This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.

000601026M

Service Bulletin/Repair Instructions

This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

070601016F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

080730026F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

PIC6123D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PIE0529

Service Bulletin/Repair Instructions

This engineering information bulletin is requesting information from the field to validate a field fix. Before contacting engineers, remove the transmission oil pan and inspect for nickel to quarter size pieces of aluminum debris in the oil pan. The 2-3-4-6-8 and 4-5-6-7-8 reverse clutch assembly and the 1-3-5-6-7 clutch assembly may be broken in several pieces.

16NA109

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

N192217820

Service Bulletin/Repair Instructions

N192217820 - Service Update Bulletin. The current transmission fluid may cause the customer to experience a shake or shudder feeling, which may be described as driving over rumble strips or rough pavement. Dealers are to drain the old transmission fluid and refill with the new fluid.

N192211740 02

Service Bulletin/Repair Instructions

Customer Satisfaction Program (revised service procedure and warranty information). General Motors is expanding the mileage of Super Cruise enabled roads to include over 70,000 additional miles (112,000 additional km) by the end of 2019, bringing the total number of Super Cruise enabled roads to over 200,000 miles (320,000 km). In addition to the currently mapped roads, this mileage expansion allows for the Super Cruise driver assistance feature to be engaged on divided, high-speed main roads that contain some limited intersections and traffic control devices. As always, it remains important for drivers to stay engaged and vigilant at all times while Super Cruise is engaged. Reprogram Active Safety Control Module and the Digital Map Control Module.

19NA010

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Information on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Has Rotational Feature that Allows for Adjusting of the Angle of the HUD Image.

PIT5698

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

18NA355

Service Bulletin/Repair Instructions

This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.

PIC6208D

Service Bulletin/Repair Instructions

This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.

990089019R

Service Bulletin/Repair Instructions

This informational bulletin provides process information for the (GWM) and (WPC) parts return program.

19NA142

Service Bulletin/Repair Instructions

This technical bulletin provides information for new transmission oil to use, a procedure for exchanging the old fluid and adding the new fluid to a service transmission.

PIC6355A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about how to diagnosis a battery draw that may be caused by a module back feeding voltage in the ignition relay circuits making the vehicle think it is still awake.

PIT5569A

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

PIT3099R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

PIT5535D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

PIC6137F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

050604022Q

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

100845001G

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

1308116001E

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

000601012J

Service Bulletin/Repair Instructions

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

090604026Q

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

16NA222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

N192211740 01

Service Bulletin/Repair Instructions

Customer Satisfaction Program (revised service procedure). General Motors is expanding the mileage of Super Cruise enabled roads to include over 70,000 additional miles (112,000 additional km) by the end of 2019, bringing the total number of Super Cruise enabled roads to over 200,000 miles (320,000 km). In addition to the currently mapped roads, this mileage expansion allows for the Super Cruise driver assistance feature to be engaged on divided, high-speed main roads that contain some limited intersections and traffic control devices. As always, it remains important for drivers to stay engaged and vigilant at all times while Super Cruise is engaged. Reprogram Active Safety Control Module and the Digital Map Control Module.

192217490

Service Bulletin/Repair Instructions

Customer Satisfaction Program. General Motors is expanding the mileage of Super Cruise enabled roads to include over 70,000 additional miles (112,000 additional km) by the end of 2019, bringing the total number of Super Cruise enabled roads to over 200,000 miles (320,000 km). In addition to the currently mapped roads, this mileage expansion allows for the Super Cruise driver assistance feature to be engaged on divided, high-speed main roads that contain some limited intersections and traffic control devices. As always, it remains important for drivers to stay engaged and vigilant at all times while Super Cruise is engaged. Reprogram Active Safety Control Module and the Digital Map Control Module.

18NA343

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to remove grease and install BRS tape to the spacers for the seat frame to eliminate a squeak type noise.

060847001O

Service Bulletin/Repair Instructions

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

19NA104

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.

19NA128

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to rebuild the transmission and install a snap ring retainer to eliminate the 1-3 clutch spring ring from coming out of the ring groove.

16NA338

Service Bulletin/Repair Instructions

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

PIT5074L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

18NA246

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set. Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.

PIP5632A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

16NA383

Service Bulletin/Repair Instructions

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.

080730035D

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

PIT5551D

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

PIC6231D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles EV range is less than expected, or the estimated EV range on the display is greater than the actual range achieved. Dealer should walk the customer though using the energy screen. The energy screen will help the customer understand were there battery energy is being used.

000310006N

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

16NA119

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

PIC6339A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician the need to disconnect the Steering Column Friction Control Module to correctly diagnose B290A SYM49.

PIC6352A

Service Bulletin/Repair Instructions

This Preliminary information communicates to inspect the LVDS cable connections if unable to learn the Night Vision camera.

PIP5640

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

19NA096

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of hearing clicking, popping, tapping, creaking, flexing, rubbing or rattle noises from roof area during turns or driving over uneven pavement.

PIP5226C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

080089014E

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

17NA153

Service Bulletin/Repair Instructions

This informational bulletin provides information and operating tips for the hands free lift gate.

PIP5569A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.

PIC5260C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIC6123C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PIT4610F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com. or http://www.nfpa.org/

19NA035

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.

030729004L

Service Bulletin/Repair Instructions

This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.

030603004Y

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

1008110001H

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

PIC6264B

Service Bulletin/Repair Instructions

The Preliminary Information communication advises the technician that the Technical Assistance Center has a Parts Restriction for Drive Motor Battery Charger (OBCM) and the charge receptacle for the new vehicle launch of the 2017-18 Cadillac CT6 Plug In Hybrid. The dealer technician is advised to call the GM Technical Assistance Center for further assistance.

PIC6359

Service Bulletin/Repair Instructions

This Preliminary information communicates a normal cycling draw caused by the keyless entry control module for approach lighting.

110089005N

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

030089006Q

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

060089029O

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

040089053G

Service Bulletin/Repair Instructions

This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.

070849020P

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

1008110001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

19NA002

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the steering column if the steering column lock is engaged or if the steering column has been forced.

19NA064

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on when vehicle pulls to the left or right when regenerative braking paddle applied, and/or when brake pedal applied.

18NA180

Service Bulletin/Repair Instructions

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

PIE0494A

Service Bulletin/Repair Instructions

This engineering information PI ends the need for information from the field on a oil leak from the oil pan.

PIP4902M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

100845001F

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".

PIE0495A

Service Bulletin/Repair Instructions

This engineering information PI ends the need for information from the field on a oil leak from the oil pan.

PIP5526A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center part restriction has ended for the 8L45 and 8L90 park actuator rod.

090089002Q

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

PIC6355

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about how to diagnosis a battery draw that may be caused by a module back feeding voltage in the ignition relay circuits making the vehicle think it is still awake.

PIP5632

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP4902L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

050604022P

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

17NA324

Service Bulletin/Repair Instructions

This informational bulletin provides information on P80 Lubricant required for any repairs involving removal of front stabilizer shaft.

18165-03

Service Bulletin/Repair Instructions

18165-03 - Customer Satisfaction Program. All vehicles equipped with Hands-Free Lane Following (UKL) require control software improvement to optimize the performance of the Super Cruise system. Reprogram the long-range radar and active safety control modules.

19NA044

Service Bulletin/Repair Instructions

This informational bulletin provides information on a normal engine operating condition for faster emission warm up time.

PIP5568E

Service Bulletin/Repair Instructions

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivability concerns.

120089002C

Service Bulletin/Repair Instructions

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.

PIC6352

Service Bulletin/Repair Instructions

This Preliminary information communicates to inspect the LVDS cable connections if unable to learn the Night Vision camera.

PIP5540D

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5628

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

010310003R

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

120601003C

Service Bulletin/Repair Instructions

This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.

15NA087

Service Bulletin/Repair Instructions

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting and disabling the start/stop system.

PIC6231C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles EV range is less than expected, or the estimated EV range on the display is greater than the actual range achieved. Dealer should walk the customer though using the energy screen. The energy screen will help the customer understand were there battery energy is being used.

090089016F

Service Bulletin/Repair Instructions

This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.

16NA175

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.

090089002P

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

010089010M

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

080089014D

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

16NA342

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector and to correct the customers concern for the rearview mirror video screen displaying blue.

030603004X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

17NA170

Service Bulletin/Repair Instructions

This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.

100089005H

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

040089015T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on required operating procedures.

060089026O

Service Bulletin/Repair Instructions

This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).

PIC5650F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIC6073E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

PIT5214D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

17NA066

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.

010842001L

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

080089014C

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

PIC6272D

Service Bulletin/Repair Instructions

The Preliminary Information communication advises the technician that the Technical Assistance Center has a Parts Restriction for Drive Motor Battery. The dealer technician is advised to call the GM Technical Assistance Center for further assistance.

PIC6307Q

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components.

18NA153

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the GEN I charging system with a GEN II charging system only if vehicles apply within the settings.

PIP5545B

Service Bulletin/Repair Instructions

This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.

17NA021

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for replacing the oil pump, power brake booster and power brake booster vacuum hose to eliminate a hard brake pedal and/or air type noise heard upon brake apply due to oil in the brake booster.

PIP5540B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

000310003X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

060847001N

Service Bulletin/Repair Instructions

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

060850009J

Service Bulletin/Repair Instructions

This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.

PIP4925B

Service Bulletin/Repair Instructions

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

PIT5353C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

PIC6342

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that U0100 can currently set for a loss of communications with either the TCCM or the ECM and further diagnostics will be required to determine which module is at fault.

PIC6048J

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering.  This means that the driver should also feel some feedback from the steering wheel.  No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering.  This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings.  This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

PIP5387D

Service Bulletin/Repair Instructions

This PI Communicates that there is a parts restriction on the toubochargers for this vehicle.  The dealer must call PQC to order a replacement turbocharger.

PIC6265D

Service Bulletin/Repair Instructions

This Preliminary information communicates that a vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".

PIC6307P

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components.

PIC6288A

Service Bulletin/Repair Instructions

This Preliminary information communicates a possible P1FFE for a stuck sensor after Repair. This explains that air pocket could cause the sensor to get stuck. It explains the process for resting the sensor float.

PIP5568C

Service Bulletin/Repair Instructions

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivability concerns.

PI1178F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information for a customer concern of an engine runs rough with the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.

18NA099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.

PIC6231B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles EV range is less than expected, or the estimated EV range on the display is greater than the actual range achieved. Dealer should walk the customer though using the energy screen. The energy screen will help the customer understand were there battery energy is being used.

PIP5601

Service Bulletin/Repair Instructions

This Preliminary information communicates

PIC6180A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with diagnostic tips for auto heated and ventilated seat operation. The auto thermal seats function activates seat heating or ventilation based on outside air temperature and the cabin air temperature control error. The cabin air temperature control error is the difference between cabin air target temperature and actual cabin air temperature.

PIT5099D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIP5486F

Service Bulletin/Repair Instructions

This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.

PIP5534A

Service Bulletin/Repair Instructions

This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.

PIP5597

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.

PIP5596

Service Bulletin/Repair Instructions

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

PIC6307N

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components.

18199

Service Bulletin/Repair Instructions

18199 - Service Update - Software that controls the electric motor for the auxiliary transmission fluid pump has a fault in the logic used for restarting the pump. During a pump restart attempt, motor current over threshold can occur resulting in DTC P0C28 (Auxiliary Transmission Fluid Pump High Current). Additionally, DTC P0B07 (Auxiliary Transmission Fluid Pump Motor Phase W Low Current) was incorrectly calibrated off. A Phase W Low Current fault will result in a vehicle shutdown or no-start condition with no DTC stored and no MIL illuminated.

PIC6137E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

PIC6339

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician the need to disconnect the Steering Column Friction Control Module to correctly diagnose B290A SYM49.

PIC6272C

Service Bulletin/Repair Instructions

The Preliminary Information communication advises the technician that the Technical Assistance Center has a Parts Restriction for Drive Motor Battery.The dealer technician is advised to call the GM Technical Assistance Center for further assistance.

PIP5545A

Service Bulletin/Repair Instructions

This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.

PIP4902K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIC6307M

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components.

PIP5486D

Service Bulletin/Repair Instructions

This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.

PIP5095F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

PIP5493G

Service Bulletin/Repair Instructions

This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern. Also defining calibration update information.

PIP5163D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

18239

Service Bulletin/Repair Instructions

18239 - Emissions Recall - General Motors has decided to conduct a Voluntary Emission Recall involving certain 2018 model year vehicles, equipped with 4-cylinder engines (RPO LHN, LEX, L3A, LYX, LKN, LE2, LCV or LTG). On some vehicles, an electrical connection in the circuit board may fail in the engine control module. If this occurs, a malfunction indicator lamp (MIL), such as the Check Engine Light may illuminate. Replace the Engine Control Module (ECM).

PIP5568B

Service Bulletin/Repair Instructions

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024).

PIP5402D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

18206

Service Bulletin/Repair Instructions

18206 - Customer Satisfaction Program. Some vehicles may have an owner's manual that does not show the correct fuse information for the rear compartment fuse block. The label on the rear electrical center fuse block in the vehicle is correct, and does not need to be changed. Customers will receive an owner's manual insert. Dealers are to print and install owner's manual inserts.

PIP5577

Service Bulletin/Repair Instructions

This Preliminary information communicates a possible concern of machining debris in the oil filter from original build manufacturing.

PIC6095C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

PIT5535C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

PIC5260B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIC6307L

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruise components.

PIP5568A

Service Bulletin/Repair Instructions

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024).

PIT5099C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIP5508B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center has ended the part restriction for the T87A Transmission Control Module.

PIC5953D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIP5479B

Service Bulletin/Repair Instructions

This Preliminary information communicates Parts Restriction for Transmission components for the new vehicle launch of the 2017 CT6 Hybrid.

PIP5373B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.

PIT5411M

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIC6307K

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components.

PIT5399A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

17479

Service Bulletin/Repair Instructions

17479 - Customer Satisafaction Program. A software update package is available for vehicles with Super Cruise. The enhanced Super Cruise software will improve lane centering and add descriptive instrument cluster messaging that will allow drivers to better understand why Super Cruise is unavailable or why Super Cruise needs to disengage and return control to the driver. System performance will be enhanced. Easier to Engage Super Cruise. Adaptive Cruise Control provides smoother acceleration and braking behavior. Dealers are to update the Super Cruise software, and provide the customer with an owner manual insert that outlines the new available cluster messaging.

PIP5479A

Service Bulletin/Repair Instructions

This Preliminary information communicates Parts Restriction for Transmission components for the new vehicle launch of the 2017 CT6 Hybrid.

PIP5387C

Service Bulletin/Repair Instructions

This PI Communicates that there is a parts restriction on the toubochargers for this vehicle. The dealer must call PQC to order a replacement turbocharger.

PIT5551C

Service Bulletin/Repair Instructions

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

PIP5568

Service Bulletin/Repair Instructions

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024).

PIC6307J

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components.

18NA141

Service Bulletin/Repair Instructions

This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.

PIC6307H

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruise components

18NA138

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the HMI module to correct a condition of Radio Control (ICS) Display Does Not Remain Off at Times after it Has Been Turned Off in the Radio Settings Menu due to a software concern.

150603002M

Service Bulletin/Repair Instructions

This bulletin provides information on approved warranty part numbers for original equipment batteries.

1208132001E

Service Bulletin/Repair Instructions

This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.

18NA039

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the memory set module to correct a condition of Personalization Selections Intermittently Missing from Comfort and Convenience Menu due to a calibration concern.

18NA125

Service Bulletin/Repair Instructions

This informational bulletin provides information for engine oil life monitor operation calculation.

PI0754C

Service Bulletin/Repair Instructions

This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.

PIT5411L

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

080730035C

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

150603002L

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

PI0281G

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

18NA104

Service Bulletin/Repair Instructions

This informational bulletin provides information on Hoot, Whine, Buzz, Hiss Noise Coming from Vehicle After Engine is Shut Off and that its a normal condition and no parts should be replaced.

18NA100

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram both the active safety control module and the IPC to correct a condition of Super Cruise Function Difficult to Engage, Inadequate Messaging, or Service Driver Assist Message Displayed with DTC U3000.49 due to a calibration concern.

130089010B

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.

PIC6272B

Service Bulletin/Repair Instructions

The Preliminary Information communication advises the technician that the Technical Assistance Center has a Parts Restriction for Drive Motor Battery and the internal parts for the new vehicle launch of the 2017 Cadillac CT6 Plug In Hybrid. The dealer technician is advised to call the GM Technical Assistance Center for further assistance.

18NA096

Service Bulletin/Repair Instructions

This Bulletin provides information for clearing DTC U016B that was inadvertently set when the Technician was servicing the vehicle.

060089031E

Service Bulletin/Repair Instructions

This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

010310003Q

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

18065

Service Bulletin/Repair Instructions

18065 - Service Update. A splash shield in the right front hand wheel house may have not been installed. Customers may experience a no start condition due to debris and water entering the impacted area covered by the shield. Dealers are to install a splash shield if it is missing. They should also inspect the two ring terminals (starter / ground) within the impacted area for corrosion and clean the area as necessary.

000089027J

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.

18NA087

Service Bulletin/Repair Instructions

This informational bulletin provides information on Phantom Three Beeps or Horn Chirps Heard After Turning Off Vehicle and that it should be considered normal.

PIP5486C

Service Bulletin/Repair Instructions

This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.

PIT5411K

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIP4112S

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

PIP5493F

Service Bulletin/Repair Instructions

This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern. Also difining calibration update information.

110089002C

Service Bulletin/Repair Instructions

This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).

18NA073

Service Bulletin/Repair Instructions

This Bulletin provides graphics, information and guidelines for engine component wear that require repair and not engine replacement.

030089006P

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

18NA067

Service Bulletin/Repair Instructions

This informational bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

PIC6307G

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components

17NA215

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.

090604015C

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.

17NA337

Service Bulletin/Repair Instructions

This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.

PIP5095E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

18NA052

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for replacing the auxiliary air conditioning evaporator seal due to warm air bypasses between the evaporator and the seal housing hitting the evaporator temperature sensor causing a false reading.

090604026N

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada

110089005L

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

PIP5486B

Service Bulletin/Repair Instructions

This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.

PIC6272A

Service Bulletin/Repair Instructions

The Preliminary Information communication advises the technician that the Technical Assistance Center has a Parts Restriction for Drive Motor Battery and the internal parts for the new vehicle launch of the 2017 Cadillac CT6 Plug In Hybrid. The dealer technician is advised to call the GM Technical Assistance Center for further assistance.

PIT5411J

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIC6307F

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components

030603004W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

060601010D

Service Bulletin/Repair Instructions

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.

150603002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

PIC6137D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

150603001D

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIE0405C

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a Torque Converter Shudder.

18NA027

Service Bulletin/Repair Instructions

This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.

PIP5226B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIP5387B

Service Bulletin/Repair Instructions

This PI Communicates that there is a parts restriction on the toubochargers for this vehicle. The dealer must call PQC to order a replacement turbocharger.

PIT3271H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

PIP5493E

Service Bulletin/Repair Instructions

This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern.

PIP5540A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

100864002D

Service Bulletin/Repair Instructions

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.

PIC6321

Service Bulletin/Repair Instructions

This Preliminary Information was created to advise of an over the air update fix coming out for an intermittentSuper Cruise inoperative concern.

050851001I

Service Bulletin/Repair Instructions

This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

PI0653E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

PIP5545

Service Bulletin/Repair Instructions

This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.

060089026N

Service Bulletin/Repair Instructions

This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.

010310003P

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

PIP5540

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.

PIC6307E

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components

17NA074

Service Bulletin/Repair Instructions

This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple CarPlay.

050604022O

Service Bulletin/Repair Instructions

This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.

PIC5650D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIC5491K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

PIT5354B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).

040089015R

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

000310003W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

080730026E

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

070089037L

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.

120089007A

Service Bulletin/Repair Instructions

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.

150603001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIC5839D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

150603002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

070089036I

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.

16NA239

Service Bulletin/Repair Instructions

This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.

17NA386

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

150603002I

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

010601011J

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

16NA356

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

PIP5534

Service Bulletin/Repair Instructions

This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.

17NA226

Service Bulletin/Repair Instructions

This bulletin provides a procedure to re-torque the steering gears mounting bolts to specifications.

17NA344

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

PI1149A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

17NA142

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

040730013D

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.

16NA158

Service Bulletin/Repair Instructions

This bulletin describes the Dealer special tool loan program process.

17NA375

Service Bulletin/Repair Instructions

This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated

PIC6312A

Service Bulletin/Repair Instructions

This Preliminary information communicates diagnostic tips to assist with diagnosis of the Super Cruise system.

PIC6315A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

PIT5599

Service Bulletin/Repair Instructions

This Preliminary information communicates a false setting of DTCU0121 in the FVCM due to a FVCM software anomaly. Code U0121 will set and be moved to history in the FVCM with each ignition cycle.

070604019F

Service Bulletin/Repair Instructions

This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

17NA297

Service Bulletin/Repair Instructions

This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt

17NA346

Service Bulletin/Repair Instructions

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.

PIT5590A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician, that they may be working on a concern of a Service Driver Assist System Message with B172E stored in history Do not replace any parts. Engineering is aware of the issue and a new control module is in development and will be available Q1 2018.

17NA360

Service Bulletin/Repair Instructions

This informational bulletin explains to the technician to charge the battery if the vehicle battery is discharged during transport.

PIC6307D

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components

PIC6315

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

PIC3100F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

PIC6312

Service Bulletin/Repair Instructions

This Preliminary information communicates diagnostic tips to assist with diagnosis of the Super Cruise system.

17408 (Bulletin

Service Bulletin/Repair Instructions

17408 - Service Update - Potential turbo turbine wheel failure/MIL illuminated with DTC P0299 or P16E7. Dealers are to reprogram ECM with a new calibration.

PIC6307C

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components

PIC6307B

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components

PIC6290A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer that a thump or bump feel or noise may exist on a hard apply of the brakes or when applying the brakes, letting or, then re-applying the brake when the steering wheel is in the straight ahead position. Engineering has investigated and determined to be a normal operating characteristic.

PIP5493D

Service Bulletin/Repair Instructions

This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern.

17NA292

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to inspect the wires and/or replace the Valve Rocker Arm Oil Control Valves if the DTCs listed are set.

17NA341

Service Bulletin/Repair Instructions

This Bulletin provides information to use when encountering a 120V Portable Charge Cord that the Customer states does not work.

150089005A

Service Bulletin/Repair Instructions

This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).

070849020M

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIT5551B

Service Bulletin/Repair Instructions

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

PIP5526

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the 8L45 and 8L90 park actuator rod. The dealer technician is advised to call the GM Product Quality Center for further assistance.

PIC6265C

Service Bulletin/Repair Instructions

This Preliminary information communicates thata vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".

17NA331

Service Bulletin/Repair Instructions

This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.

PIC6307A

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components

PIC6231A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles EV range is less than expected, or the estimated EV range on the display is greater than the actual range achieved. Dealer should walk the customer though using the energy screen. The energy screen will help the customer understand were there battery energy is being used.

PIP5508A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the T87A Transmission Control Module. The dealer technician is advised to call the GM Product Quality Center for further assistance.

PIC5650C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIC6048H

Service Bulletin/Repair Instructions

This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

PIT5590

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician, that they may be working on a concern of a Service Driver Assist System Message with B172E stored in history Do not replace any parts. Engineering is aware of the issue and a new control module is in development and will be available Q1 2019.

150089004B

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

PIC5492F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

PIC6307

Service Bulletin/Repair Instructions

This Preliminary information communicates a parts restriction for the Super Cruse components

PIE0405B

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a Torque Converter Shudder.

150603002H

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

PIT5353B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

PIC6265B

Service Bulletin/Repair Instructions

This Preliminary information communicates thata vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".

PIP5402C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

PIT5236K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

16NA129

Service Bulletin/Repair Instructions

This informational bulletin advises the technician not to change the crankshaft balancer if it has the illusion of a wobble or vibration appearance.

16NA207

Service Bulletin/Repair Instructions

The customer may comment on a buzzing noise from the I/P area under heavy acceleration and most noticeable after the vehicle engine has warmed up.

PIE0405A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a Torque Converter Shudder.

PIT5441C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that may have an Object Detection System Message Diagnostic Trouble Codes U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269 stored in the active safety module. Technician should inspect his Multiple Diagnostic Interface cable for damage. Technician should use the Multiple Diagnostic Interface on a like vehicle with object detection bus or theEL-47955-1 MDI 1, MDI 2 Self-Test Loopback Adapter,if there are no issues found finish with diagnosing the customer’s concern, if concern is present in the like vehicle replace the Multiple Diagnostic Interface cable.

030603004V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

PIC6298A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that Engineering is investigating an evaporator freeze condition and not to replace parts if SI diagnostics do not lead to a concern.

PIT5074K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIP5402B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

040601029I

Service Bulletin/Repair Instructions

This informational bulletin explains the importance of maintaining the vehicle.

100089005G

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

000601012H

Service Bulletin/Repair Instructions

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

PIT5389E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

150603002G

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

17NA283

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers, technicians and customers on a customer concern of the appearance of one or both front cornering lamps inoperative.

PIT3099Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

070601016D

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

00-06-01-026J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.

13-08-116-001C

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

PIC6296A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

99-08-51-001D

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

03-08-46-004T

Service Bulletin/Repair Instructions

This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

PIT5411H

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIP5163C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIC6302

Service Bulletin/Repair Instructions

The PI was created to advise of an engineering investigation for a concern of unable to connect toOnStar Virtual Advisor when selecting "New Destination" in the OnStar menu.

PIC6298

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician a check procedure to perform if complaint of loss of airflow on 2016 - 2018 Cadillac CT6 and to contact GM technical assistance if the evaporator is confirmed to be freezing.

17-NA-213

Service Bulletin/Repair Instructions

This informational bulletin provides information for the service parts identification (SPID) label replacement.

PIC5932B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

04-00-89-015Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

16-NA-371

Service Bulletin/Repair Instructions

This informational bulletin explains how the technician no longer needs to perform the 3 hour battery relearn procedure on 2017-2018 vehicles with Start/Stop.

08-08-44-029H

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.

PIC6296

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

17-NA-170

Service Bulletin/Repair Instructions

This informational bulletin explains the Road Force balancers and what they can do for customer concerns.

04-00-89-015P

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

17-NA-244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.

17-NA-242

Service Bulletin/Repair Instructions

This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.

17-NA-230

Service Bulletin/Repair Instructions

This informational bulletin provides information on mcgard wheel locks and if the key ever fractures that they will replace it via the website provided.

17285

Service Bulletin/Repair Instructions

17285 - Service Update. Certain vehicles may have potential interference between the main body harness and an exposed wheel liner screw under the hood. The customer may experience a no engine start, lack of power or stall condition. Dealers are to place a plastic cap on top of the wheel liner screw.

17-NA-226

Service Bulletin/Repair Instructions

This bulletin provides a procedure to re-torque the steering gears mounting bolts to specifications.

17256

Service Bulletin/Repair Instructions

17256-Product Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall on certain vehicles. The Vehicle Emission Control Information label does not include the correct California emission standard to which the vehicle is certified. Dealers will replace the Vehicle Emission Control Information label with a label containing the correct information.

PIP5402A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

PIP5216F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

15-NA-087

Service Bulletin/Repair Instructions

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting and disabling the start/stop system.

00-03-10-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

PI1410B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.

00-06-01-012G

Service Bulletin/Repair Instructions

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.

05-00-89-029D

Service Bulletin/Repair Instructions

This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

16-NA-383

Service Bulletin/Repair Instructions

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.

17-NA-066

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.

03-00-89-006N

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

17-NA-153

Service Bulletin/Repair Instructions

This informational bulletin provides information and operating tips for the hands free lift gate.

04-00-89-015O

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

99-04-20-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

PI0671A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.

17-NA-073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

16-NA-109

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

17-NA-067

Service Bulletin/Repair Instructions

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

06-08-47-001M

Service Bulletin/Repair Instructions

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.