Vehicle report

2017 CADILLAC ESCALADE ESV

Service bulletins

994 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIP4902W

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

Service Bulletin/Repair Instructions

PI to help diagnose A/C concern

PIT3271Q

Service Bulletin/Repair Instructions

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

Service Bulletin/Repair Instructions

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT6483

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.

PIT6400A

Service Bulletin/Repair Instructions

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

PIP5700G

Service Bulletin/Repair Instructions

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering

PIP4902U

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

PIP5700F

Service Bulletin/Repair Instructions

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering

PIP6088

Service Bulletin/Repair Instructions

This PI Addresses a possible solenoid wiring fault and how to inspect the build date to identify

13598

Other

New Vehicle Monitoring Programs Section in IVH

PIT5479H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.

22-NA-080

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.

PIP4902T

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC5650M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIC6086J

Service Bulletin/Repair Instructions

This PI communicates a procedure to clean oil leaking from the rain sensor.

PIT6400

Service Bulletin/Repair Instructions

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

PIT6180A

Service Bulletin/Repair Instructions

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

PIP4902S

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

25-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information on Tire Sidewall Irregularities.

00-06-01-026R

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

PIT5074R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

23-NA-153

Service Bulletin/Repair Instructions

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

15-NA-010

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.

25-NA-100

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.

PI0281L

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.

PIT5551R

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

07-00-89-037W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

25-NA-087

Service Bulletin/Repair Instructions

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.

13-08-116-001K

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

25-NA-052

Service Bulletin/Repair Instructions

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.

PIP5943A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions

24-NA-098

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

25-NA-065

Service Bulletin/Repair Instructions

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.

08-03-10-006I

Service Bulletin/Repair Instructions

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

15-06-03-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

19-NA-255

Service Bulletin/Repair Instructions

This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

17-NA-073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIP5966A

Service Bulletin/Repair Instructions

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

05-03-07-009L

Service Bulletin/Repair Instructions

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

11-00-89-005Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

05-08-51-001L

Service Bulletin/Repair Instructions

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

PIP5358D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

16-NA-109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

PIT5551Q

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

07-00-89-037V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

16-NA-019

Service Bulletin/Repair Instructions

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.

PIT5479G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

PIP5175F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.

10-08-110-001L

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

21-NA-043

Service Bulletin/Repair Instructions

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

22-NA-074

Service Bulletin/Repair Instructions

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

22-NA-244

Service Bulletin/Repair Instructions

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

01-08-42-001Q

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

17-NA-331

Service Bulletin/Repair Instructions

This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.

09-06-04-026Z

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

20-NA-166

Service Bulletin/Repair Instructions

This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.

20-NA-132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

07-00-89-037U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

18-NA-263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

PIT5074Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIT5962B

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

PIT6261

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

08-07-30-035I

Service Bulletin/Repair Instructions

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

19-NA-219

Service Bulletin/Repair Instructions

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

04-06-01-029K

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.

PIP4723J

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

24-NA-040

Service Bulletin/Repair Instructions

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10-00-89-009F

Service Bulletin/Repair Instructions

This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).

01-06-01-011Q

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-00-89-019Z

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

07-00-89-037T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

23-NA-154

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

PIT5551P

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

04-06-04-051J

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

23-NA-219

Service Bulletin/Repair Instructions

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

20-NA-138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

08-07-30-026I

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

18-NA-146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

07-00-89-036K

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

02-00-89-002X

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

PIT3271P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

24-NA-174

Service Bulletin/Repair Instructions

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

General Communication

Service Campaign

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

05-03-08-002J

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

18-NA-073

Service Bulletin/Repair Instructions

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

23-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

01-00-89-010S

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

07-06-01-016J

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

23-NA-141

Service Bulletin/Repair Instructions

This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

00-06-01-012N

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

05-06-04-022V

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

16-NA-222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

09-06-04-026Y

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

01-06-01-011P

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

24-NA-147

Service Bulletin/Repair Instructions

This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.

18-NA-306

Service Bulletin/Repair Instructions

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

PI0754G

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

16-NA-158

Service Bulletin/Repair Instructions

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

12-01-37-001G

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

24-NA-141

Service Bulletin/Repair Instructions

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-342

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.

20-NA-038

Service Bulletin/Repair Instructions

This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.

00-03-10-002M

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

17-NA-157

Service Bulletin/Repair Instructions

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

99-04-20-002O

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

04-06-04-051I

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

16-NA-383

Service Bulletin/Repair Instructions

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

22-NA-070

Service Bulletin/Repair Instructions

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.

18-NA-099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

22-NA-018

Service Bulletin/Repair Instructions

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).

18-NA-125

Service Bulletin/Repair Instructions

This service bulletin provides information for engine oil life monitor operation calculation.

21-NA-068

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

20-NA-016

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

08-07-30-035H

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

19-NA-136

Service Bulletin/Repair Instructions

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

16-NA-119

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

09-00-89-008G

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

18-NA-067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

22-NA-106

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.

06-00-89-029V

Service Bulletin/Repair Instructions

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10-08-110-001K

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

13-08-116-001J

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

15-00-89-004G

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

23-NA-125

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.

00-03-10-006P

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

17-NA-052

Service Bulletin/Repair Instructions

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

10-08-45-001H

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

23-NA-103

Service Bulletin/Repair Instructions

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

07-00-89-037S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

11-00-89-005X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIT5448J

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.

PIT5551N

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

19-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

PIT5479F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

16-NA-338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

22-NA-246

Service Bulletin/Repair Instructions

This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage vehicles that orifices in housing may have come dislodged, causing the same customer concern.

PI0281K

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

02-08-42-001J

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

PI1394B

Service Bulletin/Repair Instructions

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

PI0592I

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

16-NA-361

Service Bulletin/Repair Instructions

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.

23-NA-224

Service Bulletin/Repair Instructions

This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.

PIT5962A

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

PIP5700E

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

PIT5551M

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

03-00-91-001I

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

20-NA-159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

22-NA-225

Service Bulletin/Repair Instructions

This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.

23-NA-065

Service Bulletin/Repair Instructions

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

05-00-89-029F

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

01-06-01-011O

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

17-NA-170

Service Bulletin/Repair Instructions

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

99-00-89-019Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

02-00-89-002W

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

10-00-89-006J

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

07-08-49-020R

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIP4112T

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

PIT5551L

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

09-00-89-016H

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

15-00-89-004F

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010R

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

04-06-04-051H

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

09-06-04-026X

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

17-NA-066

Service Bulletin/Repair Instructions

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

PIT5551K

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

21-NA-026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

99-09-40-005I

Service Bulletin/Repair Instructions

This service bulletin provides information on availability for a seat belt extender.

01-06-01-011N

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-08-51-001F

Service Bulletin/Repair Instructions

This service bulletin provides information on Paintless Dent Repair Process.

13-08-116-001I

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

04-07-30-013E

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

02-00-89-002V

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

08-07-30-026H

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

12-03-10-001E

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

01-08-42-001P

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

11-00-89-005W

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

12-03-10-001D

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

04-00-89-015Z

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

08-07-30-035G

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10-08-110-001J

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

11-00-89-005V

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PI0281J

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

00-06-01-012M

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

00-06-01-026Q

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

22-NA-009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

07-06-01-016I

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

15-NA-017

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

PIT5551J

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

PI0754F

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

99-04-20-002N

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

01-08-42-001O

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIT5391F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.

00-00-90-002M

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

07-03-16-004E

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

02-00-89-002U

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

22-NA-257

Service Bulletin/Repair Instructions

This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.

09-00-89-008F

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

21-NA-124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

PIT5746C

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

PIT5551H

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

PIT3271N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

22-NA-216

Service Bulletin/Repair Instructions

This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.

PIT5481H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

22-NA-205

Service Bulletin/Repair Instructions

This service bulletin provides information on Module Harvesting.

10-00-89-006I

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

99-00-89-019X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

22-NA-195

Service Bulletin/Repair Instructions

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

PI0592G

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

05-06-04-022T

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

06-00-89-031H

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

07-06-01-016H

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

13-08-116-001H

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

15-00-89-004E

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010Q

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

05-00-89-072F

Service Bulletin/Repair Instructions

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

09-06-04-026W

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

00-06-01-012L

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

01-06-01-011M

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

04-06-04-051G

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

00-06-01-026P

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

11-00-89-005U

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

22-NA-184

Service Bulletin/Repair Instructions

This informational bulletin advises the technician of possibly installing the incorrect 1-2-7-8-R clutch fluid passage seal and which seal should be used with measurements of the seal.

05-00-89-029E

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

22-NA-176

Service Bulletin/Repair Instructions

This technical bulletin provides information on a possible bolt and guide pin that may be missing from the control valve which will need to be installed to correct the repair.

22-NA-181

Service Bulletin/Repair Instructions

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

11-00-89-005T

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

20-NA-065

Service Bulletin/Repair Instructions

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

04-00-89-015X

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

22-NA-135

Service Bulletin/Repair Instructions

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

12-01-37-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

PIT5448H

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.

14-06-04-004H

Service Bulletin/Repair Instructions

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

12-00-89-003B

Service Bulletin/Repair Instructions

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

PIT5287H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

01-00-89-010P

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

PIT5287G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

PI0281I

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

01-00-89-010O

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

15-06-01-002L

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

04-06-04-051F

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

05-00-89-072E

Service Bulletin/Repair Instructions

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

18-NA-161

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

PIT3271M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

PIT5746B

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

20-NA-207

Service Bulletin/Repair Instructions

This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.

22-NA-047

Service Bulletin/Repair Instructions

Information bulletin explains a possible coolant leak coming from the cylinder head bolt areas.

PIT5692A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about how to diagnosis a battery draw that may be caused by a module back feeding voltage in the ignition relay circuits making the vehicle think it is still awake.

080089014G

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

22NA018

Service Bulletin/Repair Instructions

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).

990089019W

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

070601016G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

150089004D

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

18NA067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

PI0653F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

16NA361

Service Bulletin/Repair Instructions

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.

18NA235

Service Bulletin/Repair Instructions

This information bulletin advised the tech of possible use of low fuel quality and the possible ramifications in performance in regards to the customers concerns.

18NA073

Service Bulletin/Repair Instructions

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

PIT5479E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

PIT5481G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

22NA009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

070316004D

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

16NA222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

000090002L

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

050604022S

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

1308116001G

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

20NA166

Service Bulletin/Repair Instructions

This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.

030310007K

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.

19NA104

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.

030091001H

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

PIT5448G

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.

PIT5317D

Service Bulletin/Repair Instructions

This Preliminary information communication provides information to the technician about vehicles with the rear body fuse block with a loose fuse connection. Technician will need to check terminal tension on the rear fuse block. Technician will need to replace the rear body fuse block if poor terminal tension is the issue. Technician will need to replace the appropriate terminated lead if something other than the main power buss bar has poor terminal tension.

20NA132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

17NA308

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of carpet damage, seat mounting stud wear through, hole in second row (Intermediate) carpet.

17NA345

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.

PIC5650J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

21NA152

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.

010842001N

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIT4261G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

990420002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

080730035E

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

110089002E

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

070089037Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

PIP5621B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer  technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

21NA124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

18NA306

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

070089037P

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

100089006H

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

PIT5746A

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

PIP5358A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIT5214E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

20NA159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

N202307080 01

Service Bulletin/Repair Instructions

Service Update Bulletin (Labor Codes Added). Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to protect against excessive battery wear and discharge. Dealers are to reprogram the ECM.

19NA044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

21NA109

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic information for a customer concern of engine vibration.

16NA338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

21NA103

Service Bulletin/Repair Instructions

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.

000601026N

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

21NA068

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).

PIP5640A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

050308002I

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

20NA038

Service Bulletin/Repair Instructions

This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.

18NA146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

020089002T

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

070089036J

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

18NA099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

PIP5163E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIC5260D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIP5540G

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5725A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use.  Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement.  This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.

110089005Q

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

1008110001I

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

20NA138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

19NA255

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

21NA043

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

16NA109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

PIP5784

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician to inspect for a missing 1-2-7-8-R clutch fluid passage seal  or incorrect 1-2-7-8-R clutch fluid passage seal being install for a no movement concern after valve body replacement on the 8L45 or 8L90 transmissions.

150089004C

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

21NA026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

18NA285

Service Bulletin/Repair Instructions

This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.

21NA010

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.

20NA212

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.

150601002K

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

010601011L

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

16NA171

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reinstall the rear defroster tab on the rear window defogger for vehicles with the condition of rear defrosters inoperative or if one is to break during a normal repair.

PIT5479D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

17NA166

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.

090604026S

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

PIC6424

Service Bulletin/Repair Instructions

This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.

040089015V

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).

16NA019

Service Bulletin/Repair Instructions

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.

19NA136

Service Bulletin/Repair Instructions

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

18NA263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

060089031F

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

PIT5074N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIC6208E

Service Bulletin/Repair Instructions

This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.

000310002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

RFI20201112_751-

Service Bulletin/Repair Instructions

This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

PIT3271K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

990851001E

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

PI0754D

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

20NA213

Service Bulletin/Repair Instructions

This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.

19NA116

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of pulsing, grinding, scraping noise from brakes, uneven front brake pad wear.

1308116001F

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

PIP5684C

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

050604022R

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

18NA315

Service Bulletin/Repair Instructions

This informational bulletin advises the tech to only replace the shock that is bad and not all.

060089026Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

PIP5628C

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

PIT5551F

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

20NA207

Service Bulletin/Repair Instructions

This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.

N182202780-02

Service Bulletin/Repair Instructions

Special Coverage Adjustment - In some circumstances, some 2014-2018 model year Cadillac Escalade, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, and GMC Yukon vehicles may have a condition where customers may experience increased brake pedal effort, hard brake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applying the brakes. The engine mounted mechanical vacuum pump output may decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervals could contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5 minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs, the hydraulic brake system remains functional but may require additional pedal force. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.

110089005P

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

18NA161

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

20NA157

Service Bulletin/Repair Instructions

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

990089019U

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

PIP5226D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIT5099E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIC5650H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIT5698A

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

PIC5453D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

17336 06

Service Bulletin/Repair Instructions

Special Coverage (Diagnosis Time Added). On some vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance. This special coverage covers the condition described above for a period of 5 years or 60,000 miles (100,000 km) for Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL and 6 years or 72,000 miles (116,000 km) for Cadillac Escalade and Escalade ESV, whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to inspect the air conditioning condenser and replace if necessary. The repairs will be made at no charge to the customer.

17336 07

Service Bulletin/Repair Instructions

Special Coverage (Parts Ordering Information Added). On some vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance. This special coverage covers the condition described above for a period of 5 years or 60,000 miles (100,000 km) for Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL and 6 years or 72,000 miles (116,000 km) for Cadillac Escalade and Escalade ESV, whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to inspect the air conditioning condenser and replace if necessary. The repairs will be made at no charge to the customer.

PIP5684B

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

150089002B

Service Bulletin/Repair Instructions

This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.

PIP4902N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

990089019T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

PIT5206G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.

PIT5564C

Service Bulletin/Repair Instructions

This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.

19NA071

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of forward collision/active safety system inoperative, no messages or alerts. Technician may find DTC?s B390A?45, B390A?58 and/or DTC?B390A?67 are set.

19NA010

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Having Rotational Feature that Allows for Adjusting of Angle of HUD Image.

PIC5453C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

110089005O

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

060089029T

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

140604004G

Service Bulletin/Repair Instructions

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

PIT5746

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

PIP5628B

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

070849020Q

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

16NA383

Service Bulletin/Repair Instructions

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

PIP5725

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use.  Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement.  This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.

030089006R

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

PIP5700C

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

060089029S

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

20NA098

Service Bulletin/Repair Instructions

This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.

PIP5684A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

150601002J

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

000310003Z

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

060089029R

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

PIC5650G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIT5487F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have multiple messages on the driver information center Service Parking Assist System, Service Adaptive Cruise Control, Service Surround Vision Camera, and Service Driver Assist Message. The Front park, turn signal, day time running lights, and/or cornering lights may be inoperative. Some fuses may be blown F10DL, F19DR, F43UA, and/or F46DR. Also these diagnostic trouble codes may be set B2530, B2575, B2699, B258A, B2580, B2590, B2595, B2600, B2605, B260E, B260D, B3948, B3949, U0075, U209E, U026A, U026B, U026C, U0265, U0268, and/or U0269. These concerns could be caused by the fascia harness shorted at the end of the right front bumper bar. The front fascia may need to be removed to make repairs to the wiring harness if any damage is found. Technician will also relocate the harness to prevent the concern in the future.

20NA093

Service Bulletin/Repair Instructions

This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.

PI0281H

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

060089029Q

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

19NA035

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.

100089005I

Service Bulletin/Repair Instructions

This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.

18NA355

Service Bulletin/Repair Instructions

This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.

060089029P

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

070089037O

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.

140604004F

Service Bulletin/Repair Instructions

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

150601002I

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

020089002S

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

050310020G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

PIP5700B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

060089026P

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

20NA037

Service Bulletin/Repair Instructions

This technical bulletin is providing a procedure to add additional sealant after repairing a trailer wiring harness with the condition of Unable to Start/Shut Off Vehicle, Extended Engine Crank Prior to Start, Battery Drain, Tail Lamps Inoperative, Unintended Brake Pedal Movement During Operation, and/or Traction Control/Stability System/ABS Indicators Illuminated due to water intrusion.

990089019S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

PIT5287F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

PIT5390D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver?s door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time. As long as the driver?s door remains open the alarm will not turn back on and the new transmitters can be programmed.

PIT5552D

Service Bulletin/Repair Instructions

This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: -  Yellow -  Blurry -  Distorted -  Image scrolling -  Image with NO gridlines -  Screen is blue with gridlines -  Screen is blue with Service Rear Vision System message

040601029J

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.

19NA219

Service Bulletin/Repair Instructions

This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

040089015U

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).

000310003Y

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

050307009J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

150089005C

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).

16NA119

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

17NA304

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace both fuel feed lines for a leak and/or noise coming from pulses in the fuel line.

PIT3099T

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

17NA186

Service Bulletin/Repair Instructions

This Technical bulletin provides a procedure to replace the radio to correct radio personalization settings on the infotainment display and a blank HVAC pop-up selecting HVAC Control settings.

DOR-D8C4T-03

Service Bulletin/Repair Instructions

This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

DOR-E2P5T-03

Service Bulletin/Repair Instructions

This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

PIP4723D

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

110089002D

Service Bulletin/Repair Instructions

This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

19NA212

Service Bulletin/Repair Instructions

This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.

050307009I

Service Bulletin/Repair Instructions

This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.

15NA010

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.

20NA016

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

PIP5700A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

PIP5540F

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5700

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

PIP5130K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.

PIC6123F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PI0592F

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIT5434D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information.  Always, perform and refer to Service Information for the latest diagnostic information and procedures.

PIT5479C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

100089009D

Service Bulletin/Repair Instructions

This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.

080089014F

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

PIP5621A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer  technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

19NA137

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to add PET tape to the brake cables if the cause of the customers concern.

18NA137

Service Bulletin/Repair Instructions

This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended cranking condition.

010842001M

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

080310006G

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

PIT3271J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

PIT5527C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).

PIT5074M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

990420002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

PIT5288H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.

PIT5392D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a detent / click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed.

PIT5535E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

PIE0529A

Service Bulletin/Repair Instructions

This engineering information bulletin ends the need for information from the field on an Intermittent No Forward and/or No Reverse While Driving condition. If this condition is encountered, refer to SI for further diagnosis.

PIP5684

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

100089006G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).

PIT5276E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician to install the front wheel opening push pins during the pre-delivery inspection.

PIT5365D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.

PIP5540E

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

N182202780 01

Service Bulletin/Repair Instructions

N182202780 01 - Special Coverage. Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applyingthe brakes. The engine mounted mechanical vacuum pump outputmay decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervalscould contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs,the hydraulic brake system remains functional but may require additionalpedal force. Please be aware that even if the vehicle exhibits this condition, it meets all federal motor vehicle safety standards forbrake performance. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.

PIP5601A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

010601011K

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

100089009C

Service Bulletin/Repair Instructions

This informational bulletin provides information on key code security and information on GM key code look up applications.

PIT5551E

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

010089010N

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

PIT5278E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with erratic or hesitation when opening and closing the power liftgate. There may be a diagnostic trouble code B153A set in the power liftgate module. This concern could occur if the left liftgate actuator is internally coming apart. The actuator will need to be replaced however care must be taken when removing the actuator from the vehicle. If the internal portion of the actuator had completely separated the end of the actuator could become a projectile when removed. Obtain a number 8 self-tapping screw that measures 1 ½ inches long.  Fully open the liftgate and install the screw anywhere in a 30 millimeter space from the bottom of the smooth tube to secure the tubes.  Continue with the liftgate actuator by following the liftgate power assist actuator procedure in service information.

PIP5678

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that if they are unable to perform the solenoid characterization using the transmission unit number (TUN) off a replacement 8L90 RPO M5U automatic transmission to refer to the TUNs listed in this PI. If the TUN off the replacement transmission is listed they should refer to bulletin 18-NA-355 and perform a transmission fluid exchange due to possible fluid contamination. The dealer technician is to call technical assistance after the fluid exchange to get the TUN unlocked so they will then be able to  complete solenoid valve characterization procedure.

17NA073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

17336 05

Service Bulletin/Repair Instructions

17336 05 - Special Coverage. On some vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance. This special coverage covers the condition described above for a period of 5 years or 60,000 miles (100,000 km) for Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL and 6 years or 72,000 miles (116,000 km) for Cadillac Escalade and Escalade ESV, whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to inspect the air conditioning condenser and replace if necessary. The repairs will be made at no charge to the customer.

PIP5632B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIT3099S

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

PIT5448F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.

PIT5481E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

PI0592E

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).

090604026R

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

PIC6123E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

130089008B

Service Bulletin/Repair Instructions

This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.

000601026M

Service Bulletin/Repair Instructions

This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

070601016F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

080730026F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

PIT5288G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.

PIC6123D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PIE0529

Service Bulletin/Repair Instructions

This engineering information bulletin is requesting information from the field to validate a field fix. Before contacting engineers, remove the transmission oil pan and inspect for nickel to quarter size pieces of aluminum debris in the oil pan. The 2-3-4-6-8 and 4-5-6-7-8 reverse clutch assembly and the 1-3-5-6-7 clutch assembly may be broken in several pieces.

N192217820

Service Bulletin/Repair Instructions

N192217820 - Service Update Bulletin. The current transmission fluid may cause the customer to experience a shake or shudder feeling, which may be described as driving over rumble strips or rough pavement. Dealers are to drain the old transmission fluid and refill with the new fluid.

PIT5698

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

PIC6208D

Service Bulletin/Repair Instructions

This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.

PIT5448E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.

990089019R

Service Bulletin/Repair Instructions

This informational bulletin provides process information for the (GWM) and (WPC) parts return program.

N182198000

Service Bulletin/Repair Instructions

N182198000 - Special Coverage Adjustment - Certain vehicles, equipped with a 5.3L or 6.2L engine, may have a condition which affects fuel injector function. Under certain circumstances one or more of the vehicle?s fuel injectors may deliver an improper amount of fuel to the engine. If this occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, the engine may idle or run rough, and the vehicle may stall. A diagnostic trouble code related to the fuel injector may be set. This special coverage only applies to vehicles in these states: California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington. Dealers are to replace the fuel injectors as necessary. The repairs will be made at no charge to the customer.

19NA142

Service Bulletin/Repair Instructions

This technical bulletin provides information for new transmission oil to use, a procedure for exchanging the old fluid and adding the new fluid to a service transmission.

PIT5569A

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

19NA081

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some SiriusXM Channels Due to Interference in Some Geographic Locations.

PIT3099R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

PIT5535D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

050604022Q

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

100845001G

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

1308116001E

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

PIT5317C

Service Bulletin/Repair Instructions

This Preliminary information communication provides information to the technician about vehicles with the rear body fuse block with a loose fuse connection. Technician will need to check terminal tension on the rear fuse block. Technician will need to replace the rear body fuse block if poor terminal tension is the issue. Technician will need to replace the appropriate terminated lead if something other than the main power buss bar has poor terminal tension.

000601012J

Service Bulletin/Repair Instructions

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

090604026Q

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

PIT5692

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about how to diagnosis a battery draw that may be caused by a module back feeding voltage in the ignition relay circuits making the vehicle think it is still awake.

19NA139

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to pry the upper and lower quarter rear trim panel sheet metal apart to eliminate a creak noise heard from the quarter lower rear trim panel area.

PIT5457D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.

060847001O

Service Bulletin/Repair Instructions

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

19NA125

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians and customers on possible carpet color mismatch.

PIT5074L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIP5632A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

080730035D

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

PIT5551D

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

PIT5683

Service Bulletin/Repair Instructions

This Preliminary information communicates that unwanted liftgate opening can occur if the customer leaves a programmed fob in the vicinity of the passive liftgate antenna.  If the antenna can locate a programmed fob in said area, the gate will open if the liftgate open switch or hands free sensor is activated.

000310006N

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

PIP5640

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

PIP5226C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

080089014E

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

140604004E

Service Bulletin/Repair Instructions

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

17NA153

Service Bulletin/Repair Instructions

This informational bulletin provides information and operating tips for the hands free lift gate.

PIC5260C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5377G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the step needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within 2.0 mm (0.079 in) of the mounting plates. The rotors and pads should be replaced with the updated part number If the pads are out of specification, perform normal Service Information diagnostics to determine the cause of the concern.

18NA377

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or click type noise while driving.

PIC6123C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

PIT5195E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

PIT5487E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have multiple messages on the driver information center Service Parking Assist System, Service Adaptive Cruise Control, Service Surround Vision Camera, and Service Driver Assist Message. The Front park, turn signal, day time running lights, and/or cornering lights may be inoperative. Some fuses may be blown F10DL, F19DR, F43UA, and/or F46DR. Also these diagnostic trouble codes may be set B2530, B2575, B2699, B258A, B2580, B2590, B2595, B2600, B2605, B260E, B260D, B3948, B3949, U0075, U209E, U026A, U026B, U026C, U0265, U0268, and/or U0269. These concerns could be caused by the fascia harness shorted at the end of the right front bumper bar. The front fascia may need to be removed to make repairs to the wiring harness if any damage is found. Technician will also relocate the harness to prevent the concern in the future.

PIT5564B

Service Bulletin/Repair Instructions

This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.

PIT5308D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find Diagnostic Trouble Code P2537 and/or P129D set. Technician will need to Use a voltmeter and check circuit 5985 at the Engine Control Module and Transmission Control Module. If no or low voltage is found, use the wiring diagram in Service Information and perform normal circuit diagnosis.

N182202780

Service Bulletin/Repair Instructions

N182202780 - Special Coverage Adjustment. In some circumstances, some 2014-2017 model year Cadillac Escalade, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, and GMC Yukon vehicles may have a condition where customers may experience increased brake pedal effort, hard brake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applying the brakes. The engine mounted mechanical vacuum pump output may decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervals could contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5 minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs, the hydraulic brake system remains functional but may require additional pedal force. Please understand that even if the vehicle exhibits this condition, it meets all federal motor vehicle safety standards for brake performance. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.

PIP5369C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.

19NA072

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Rear Compartment Floor Stowage Compartment Cover Handle Availability as Service Part.

17NA267

Service Bulletin/Repair Instructions

This informational bulletin provides information for 22" accessory wheel/tire usages.

030729004L

Service Bulletin/Repair Instructions

This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.

030603004Y

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

1008110001H

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

110089005N

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

030089006Q

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

060089029O

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

040089053G

Service Bulletin/Repair Instructions

This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.

070849020P

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

1008110001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

19NA036

Service Bulletin/Repair Instructions

This Bulletin provides the technician with information on how to perform a oil consumption test and a procedure to replace the pistons if found the cause of the oil consumption.

16NA111

Service Bulletin/Repair Instructions

This informational bulletin provides diagnostic/inspection information for the air box and air filter seal to correct a MIL and DTCs P0420 and P0430 setting.

PIP4902M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

18NA037

Service Bulletin/Repair Instructions

This Bulletin provides ECM reprogramming information to Correct DTC P2101.

100845001F

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".

PIP5526A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center part restriction has ended for the 8L45 and 8L90 park actuator rod.

090089002Q

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

PIP5632

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

110849001Z

Service Bulletin/Repair Instructions

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

PIP4902L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

050604022P

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

150601002H

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.

120089002C

Service Bulletin/Repair Instructions

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.

PIT5390C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver's door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time. As long as the driver's door remains open the alarm will not turn back on and the new transmitters can be programmed.

PIT5552C

Service Bulletin/Repair Instructions

This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: -  Yellow -  Blurry -  Distorted -  Image scrolling -  Image with NO gridlines -  Screen is blue with gridlines -  Screen is blue with Service Rear Vision System message

PIP4021D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.

PIP5540D

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5628

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

PIT5527B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).

010310003R

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

PIT5287E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

PI0564K

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

090089016F

Service Bulletin/Repair Instructions

This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.

110849001Y

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.

16NA175

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.

PIT5391E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.

PIT5444D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

090089002P

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

010089010M

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

080089014D

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

16NA342

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector and to correct the customers concern for the rearview mirror video screen displaying blue.

17NA346

Service Bulletin/Repair Instructions

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.

030603004X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

17NA170

Service Bulletin/Repair Instructions

This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.

16NA339

Service Bulletin/Repair Instructions

This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings.

100089005H

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

040089015T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on required operating procedures.

060089026O

Service Bulletin/Repair Instructions

This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).

18NA369

Service Bulletin/Repair Instructions

This informational bulletin provides information for replacing the power liftgate assist actuator.

PIC5650F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIC6073E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

PIT5214D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

17NA066

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.

010842001L

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

080089014C

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

18NA153

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the GEN I charging system with a GEN II charging system only if vehicles apply within the settings.

PIP5540B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

000310003X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

060847001N

Service Bulletin/Repair Instructions

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

060850009J

Service Bulletin/Repair Instructions

This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.

PIP4925B

Service Bulletin/Repair Instructions

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

PIT5353C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

PIT5284D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a rattle noise from the second row seat. Technician will need to inspect the striker not aligned properly in latch opening. To repair this condition, rework/adjust the striker in the direction to center it in the latch opening. An adjustable wide mouth metal working tool may be used to adjust the striker just enough to center in the latch opening. Technician may find a seat bottom latch may have an unequal latch opening side-to-side for the striker to seat into. To repair this condition, with the affected seat in the tumbled forward position, while applying steady, firm pressure, cycle the seat down into the latched position. Some vehicles built prior to 09/21/2015 with 60/40 Split Bench Seat may have 60-percent long side bench, inboard latch may not be properly aligned in striker opening. Technician will need to place a 2.6 mm thick flat washer over the 40 percent seat base stud, not the floor stud. Some vehicles may have a seat base plat that rattles against the rib in the floor pan. Apply Mylar tape to the floor pan under the seat plate to provide relief for the rattle condition.

PIE0475A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information pictures of windshield, steering wheel and/or door trim panel for product issues covered under warranty.

PIC6086E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area.  Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

PIP5601

Service Bulletin/Repair Instructions

This Preliminary information communicates

PIT5099D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIP5596

Service Bulletin/Repair Instructions

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

PIP4902K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIT5481D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

17336-04

Service Bulletin/Repair Instructions

17336 04 - Special Coverage (Warranty Information Revised). On some vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance. Dealers are to inspect the air conditioning condenser and replace if necessary. The repairs will be made at no charge to the customer.

18NA156

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.

PIP5163D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIC6095C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

PIC5260B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5099C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIC5953D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIP5373B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.

PIT5399A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

PIT5551C

Service Bulletin/Repair Instructions

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

17336 03

Service Bulletin/Repair Instructions

Special Coverage. Some vehicles may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance. Dealers are to inspect the air conditioning condenser and replace if necessary. The repairs will be made at no charge to the customer.

18NA141

Service Bulletin/Repair Instructions

This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.

150603002M

Service Bulletin/Repair Instructions

This bulletin provides information on approved warranty part numbers for original equipment batteries.

1208132001E

Service Bulletin/Repair Instructions

This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.

18NA039

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the memory set module to correct a condition of Personalization Selections Intermittently Missing from Comfort and Convenience Menu due to a calibration concern.

18NA125

Service Bulletin/Repair Instructions

This informational bulletin provides information for engine oil life monitor operation calculation.

PI0754C

Service Bulletin/Repair Instructions

This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.

18NA111

Service Bulletin/Repair Instructions

This technical bulletin provides information on Media Disc Player Eject Button and Multifunction Switches 1 and 2 Stay Illuminated After the Ignition Is Turned Off and that this is a normal characteristic.

080730035C

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

150603002L

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

PI0281G

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

PI0564J

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

130089010B

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.

060089031E

Service Bulletin/Repair Instructions

This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

110849001W

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

010310003Q

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

PIT5487D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have multiple messages on the driver information center Service Parking Assist System, Service Adaptive Cruise Control, Service Surround Vision Camera, and Service Driver Assist Message. The Front park, turn signal, day time running lights, and/or cornering lights may be inoperative. Some fuses may be blown F10DL, F19DR, F43UA, and/or F46DR. Also these diagnostic trouble codes may be set B2530, B2575, B2699, B258A, B2580, B2590, B2595, B2600, B2605, B260E, B260D, B3948, B3949,U0075, U209E, U026A, U026B, U026C, U0265, U0268, and/or U0269. These concerns could be caused by the fascia harness shorted at the end of the right front bumper bar. The front fascia may need to be removed to make repairs to the wiring harness if any damage is found. Technician will also relocate the harness to prevent the concern in the future.

000089027J

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.

18NA087

Service Bulletin/Repair Instructions

This informational bulletin provides information on Phantom Three Beeps or Horn Chirps Heard After Turning Off Vehicle and that it should be considered normal.

PIP4112S

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

110089002C

Service Bulletin/Repair Instructions

This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).

18NA079

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the drivers front door window regulator motor and door wiring harness if water and/or corrosion is found in the connectors.

030089006P

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

PI1091C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.

PIT5390B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver’s door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time. As long as the driver’s door remains open the alarm will not turn back on and the new transmitters can be programmed.

17NA215

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.

090604015C

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.

17NA337

Service Bulletin/Repair Instructions

This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.

090604026N

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada

17NA214

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.

18NA038

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the rear brake rotors to correct a condition of Squeak/Squeal Type Noise Heard at Low Speeds During Brake Apply due to moisture build up on the rotors.

110089005L

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

PI1481B

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2016 model year and provides technicians with repair information to correct a customer concern of rough, uneven or irregular horizontal seam on liftgate.

PIT5287D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

PIE0421A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Noise Originating from Front Shock/Strut While Accelerating, Stopping, or Traveling Over Bumps.

030603004W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

060601010D

Service Bulletin/Repair Instructions

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.

150603002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

150603001D

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIE0405C

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a Torque Converter Shudder.

18NA027

Service Bulletin/Repair Instructions

This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.

18NA029

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to install an A.C line support bracket to help reduce the resonance it produces from the A/C compressor at low speeds.

PIP5226B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIT3271H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

PIT5277D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show “No Audio” in Audio mode. Technician will need to inspect X275 and X225 for bent terminals, terminals backing out of the connector, or terminals contacting another terminal behind each side of the connector and repair as necessary.

PIT5481C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

PIP5540A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

100864002D

Service Bulletin/Repair Instructions

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.

18NA013

Service Bulletin/Repair Instructions

This informational bulletin provides information for wheel lock replacement due to the wheel lock key having six suspect codes are affected causing locks to be difficult to tighten, cannot achieve specified torque, wheel lock nut cannot be removed.

050851001I

Service Bulletin/Repair Instructions

This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

PI0653E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

PIP5130J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.

PIT5552A

Service Bulletin/Repair Instructions

This Preliminary information communicates repair information for therear vision camera or surround vision camera image being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message

060089026N

Service Bulletin/Repair Instructions

This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.

010310003P

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

PIP5540

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.

17NA074

Service Bulletin/Repair Instructions

This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple CarPlay.

050604022O

Service Bulletin/Repair Instructions

This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.

16NA061

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to correct tire pressure messages and dashes.

PIC5650D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIC5491K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

PIT5354B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).

040089015R

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

16NA075

Service Bulletin/Repair Instructions

This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds

000310003W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

PIE0416A

Service Bulletin/Repair Instructions

This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with DTCs P0335, P0340, or P0365 Set.

080730026E

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

150601002F

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.

070089037L

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.

120089007A

Service Bulletin/Repair Instructions

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.

150603001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIT5317B

Service Bulletin/Repair Instructions

This Preliminary information communication provides information to the technician about vehicles with the rear body fuse block with a loose fuse connection. Technician will need to check terminal tension on the rear fuse block. Technician will need to replace the rear body fuse block if poor terminal tension is the issue. Technician will need to replace the appropriate terminated lead if something other than the main power buss bar has poor terminal tension.

PIC5839D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

150603002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

070089036I

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.

16NA239

Service Bulletin/Repair Instructions

This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.

17NA386

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

150603002I

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

010601011J

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

16NA356

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

17NA344

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

17NA382

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the HMI module to correct a condition of Radio Intermittently Starts At Home Screen Unwanted and Unable To Enter Certain Addresses Using The Touch Screen due to a calibration concern.

PI1149A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

16NA389

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

17NA142

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

040730013D

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.

16NA158

Service Bulletin/Repair Instructions

This bulletin describes the Dealer special tool loan program process.

17NA375

Service Bulletin/Repair Instructions

This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated

15NA082

Service Bulletin/Repair Instructions

This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps.

PIC6315A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

070604019F

Service Bulletin/Repair Instructions

This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

17NA297

Service Bulletin/Repair Instructions

This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt

PIC6315

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

PIC3100F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

PIT5594

Service Bulletin/Repair Instructions

This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.

17336 02 (Bullet

Service Bulletin/Repair Instructions

17336 02 - Special Coverage (Parts and Service Procedure Revised). On some vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance. Dealers are to inspect the air conditioning condenser and replace if necessary. The repairs will be made at no charge to the customer.

17336-02

Service Bulletin/Repair Instructions

On some 2015-2017 model year Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance

PIT5288F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.

PIT5551B

Service Bulletin/Repair Instructions

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

140089004D

Service Bulletin/Repair Instructions

The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob.

PIP5526

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the 8L45 and 8L90 park actuator rod. The dealer technician is advised to call the GM Product Quality Center for further assistance.

17NA331

Service Bulletin/Repair Instructions

This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.

PIC5650C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIE0419A

Service Bulletin/Repair Instructions

This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Harsh, Delayed, and/or Improper Shifts.

17NA327

Service Bulletin/Repair Instructions

This informational bulletin advised the technician of a possible OnStar module configuration concern that can be changed by pressing the blue button to On Star.

PIC5492F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

PIE0405B

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a Torque Converter Shudder.

PIT5353B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

PIT5206F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages “ Brake Pedal Override Feature “, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.

070849020M

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide

150089004B

Service Bulletin/Repair Instructions

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

150089005A

Service Bulletin/Repair Instructions

Essential Tools that Include Consumable Parts (U.S. Only)

150603002H

Service Bulletin/Repair Instructions

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

16-NA-175

Service Bulletin/Repair Instructions

SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

17-NA-337

Service Bulletin/Repair Instructions

All or Some Options May Be Missing from Driver Information Center (DIC) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu (1), the “Info Pages” are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the “active info pages” menu. Correction If this concern is encountered, determine if all/any of the selections in the “active info pages” menu are not selected. To do this, follow the steps listed below.

PIE-0419A

Service Bulletin/Repair Instructions

Engineering Information – Proceed Only if Diagnostics and Root Cause Activities Have Determined A Transmission Assembly Replacement

PIT5236K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

PIT5445B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of additional information when diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.

PIE0405A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a Torque Converter Shudder.

030603004V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

PIP4723C

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5074K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

040601029I

Service Bulletin/Repair Instructions

This informational bulletin explains the importance of maintaining the vehicle.

100089005G

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

000601012H

Service Bulletin/Repair Instructions

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

PIT5389E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

150603002G

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

PIT3099Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

070601016D

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

PIP5501B

Service Bulletin/Repair Instructions

This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a “ Driver Door Open Prime ” (DDOP) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input (during vehicle door unlock), initializes the Electronic Throttle Control (ETC) diagnostics that falsely sets P2101 when the DDOP occurs as the customer opens the driver door. Many of the reported P2101 failures show that the vehicle battery was in a reduced charge state (new dealer stock or extended radio operation with the engine off). Run the engine for 1 minute, soak the vehicle for 5 hours (required to re-initialize the DDOP) and verify that the P2101 does not reset. Return the vehicle to the customer

00-06-01-026J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.

13-08-116-001C

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

99-08-51-001D

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

03-08-46-004T

Service Bulletin/Repair Instructions

This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

PIP5163C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIE0428

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of the steering wheel jerks, whips or kicks back when turning.

PIC5932B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

04-00-89-015Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

16-NA-111

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to perform diagnosis before just replacing the battery sensor module.

08-08-44-029H

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.

17268

Service Bulletin/Repair Instructions

17268-Service Update. Certain 2017 vehicles may have been assembled with improper welds between the right-hand inner quarter panel, rear floor pan, and floor pan extension. If this condition is present the panel flanges could separate causing a squeak noise and, over an extended period of time, corrosion of the panel. Dealer will install rivets and apply corrosion protection.

17298

Service Bulletin/Repair Instructions

17298-Service Update. Some 2017 vehicles may have been assembled with the wrong fasteners retaining the brake master cylinder to the brake vacuum booster. If this condition is present, it may not be noticed until mileage accumulates. Once mileage accumulates, potential exists for these fasteners to loosen gradually, resulting in brake pedal performance that is noisy, long in travel and spongy in behavior. Progressively longer stopping distances may also be experienced and, eventually, a driver information center (DIC) message of ?Service Brake Assist? will appear. Dealer will replace the brake master cylinder nuts.

04-00-89-015P

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

11-08-49-001V

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

17-NA-244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.

PI1091B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.

17-NA-242

Service Bulletin/Repair Instructions

This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.

PIT5444C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

03-03-10-007J

Service Bulletin/Repair Instructions

This informational bulletin provides information on the temporary tire flat spotting condition.

04-00-89-015L

Service Bulletin/Repair Instructions

This informational bulletin provides warranty policy information on required operating procedures.

10-00-89-005F

Service Bulletin/Repair Instructions

This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.

PI1385A

Service Bulletin/Repair Instructions

This informational bulletin provides information that the TPM sensors must always be relearned when accessory wheels are installed on the vehicle.

PIP5507B

Service Bulletin/Repair Instructions

This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

PIP5509

Service Bulletin/Repair Instructions

This Preliminary information communicates Auto Stop message on the DICNote about Auto Stop message on DIC. It appears that anytime the engine comes to a stall or near stall the "Auto Stop" message on the DIC will light momentarily (just a second and may blink on several times then go out).It is unknown why this anomaly occurs.It appears this gauge cluster can be used with an auto stop vehicle even though trucksdo not have auto stop at this time. It may be for future use on other trucks. Bottom line is ignore this message and fix the issue of stalling or near stall concern.

17-NA-230

Service Bulletin/Repair Instructions

This informational bulletin provides information on mcgard wheel locks and if the key ever fractures that they will replace it via the website provided.

PI0564I

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

PIC6086D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

PIC5611E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.

PIP5507A

Service Bulletin/Repair Instructions

This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

15-NA-002

Service Bulletin/Repair Instructions

This bulletin provides repair information to correct a customer concern of fuel odor, fuel leaks from UH SIDI Pipes between High Pressure Pump and Fuel Rails

PIP5501A

Service Bulletin/Repair Instructions

This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a “Driver Door Open Prime” (DDOP) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input (during vehicle door unlock), initializes the Electronic Throttle Control (ETC) diagnostics that falsely sets P2101 when the DDOP occurs as the customer opens the driver door. Many of the reported P2101 failures show that the vehicle battery was in a reduced charge state (new dealer stock or extended radio operation with the engine off).Run the engine for 1 minute, soak the vehicle for 5 hours (required to re-initialize the DDOP) and verify that the P2101 does not reset.Return the vehicle to the customer

PIT5551A

Service Bulletin/Repair Instructions

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

PIP5507

Service Bulletin/Repair Instructions

This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

PIC6287

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

PIC5588D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

PIP5406A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center has ended the part restriction for the T87A Transmission Control Module.

PIC6283

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when watching a movie the audio does not match the video when playing though the vehicles speakers. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIT3099P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

16-NA-389

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

00-03-10-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

PI1410B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.

00-06-01-012G

Service Bulletin/Repair Instructions

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.

PIE0415

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of DTC P2101 Throttle Actuator Position Performance Set.

05-00-89-029D

Service Bulletin/Repair Instructions

This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

PI0020E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians with information on the normal condition of white, milky or cloudy appearance of front differential fluid.

03-00-89-006N

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

17-NA-153

Service Bulletin/Repair Instructions

This informational bulletin provides information and operating tips for the hands free lift gate.

04-00-89-015O

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

17-NA-142

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wireless Charging Module Diagnosis.

11-00-89-005K

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

GCUS-9-3977

Service Bulletin/Repair Instructions

17016 - Special Coverage - Certain vehicles may have a steering wheel in which the plating on the chrome trim bezel is separated from the plastic substrate. Separation of the chrome plating may create a rough edge. Dealers are to replace the steering wheel chrome trim bezel with an improved chrome trim bezel.

17-NA-083

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to perform an update on the Radar Sensor Module to reduce possibilities of the Adaptive Cruise Control not working when there are no objects detected.

17-NA-126

Service Bulletin/Repair Instructions

This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.

16-NA-355

Service Bulletin/Repair Instructions

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.

PI0281F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

10-08-110-001F

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

16-NA-404

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the TCM to correct the DTC set.

03-06-03-004U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

15-06-03-002F

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

PIP5369B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.

99-04-20-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

PIP4112R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

GCUS-3-886

Service Bulletin/Repair Instructions

17098 - Service Update. Certain vehicles may have a condition where a false failure action is being taken when it is not required. This condition can result in the transmission holding the last known safe gear for 6 seconds. A malfunction indicator lamp (MIL) is set when this default happens more than 2 times, and reduced propulsion can happen for all 8-speed transmission applications. Dealers will reprogram the transmission control module (TCM).

16-NA-339

Service Bulletin/Repair Instructions

This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings. This technical bulletin provides a procedure to install dust deflectors when replacing wheel bearings on vehicles no matter what the concern is of the vehicle. This technical bulletin provides a procedure to reprogram the TRCM to correct the customers concern of the Service Transmission and MIL on. This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

PI0671A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.

GCUS-3-877

Service Bulletin/Repair Instructions

17106 - Service Update. Certain vehicles may have a condition in which welds are poor or missing from the wiper motor bracket to linkage assembly. If this condition is present the wiper system still operates and wipers will still wipe the windshield; however, excessive noise will be heard during windshield wiper operation. Dealers will inspect for correct welds, and if required, replace the windshield wiper transmission.

PIT5487C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have multiple messages on the driver information center Service Parking Assist System, Service Adaptive Cruise Control, Service Surround Vision Camera, and Service Driver Assist Message. The Front park, turn signal, day time running lights, and/or cornering lights may be inoperative. Some fuses may be blown F10DL, F19DR, F43UA, and/or F46DR. Also these diagnostic trouble codes may be set B2530, B2575, B2699, B258A, B2580, B2590, B2595, B2600, B2605, B260E, B260D, B3948, B3949,U0075, U209E, U026A, U026B, U026C, U0265, U0268, and/or U0269. These concerns could be caused by the fascia harness shorted at the end of the right front bumper bar. The front fascia may need to be removed to make repairs to the wiring harness if any damage is found. Technician will also relocate the harness to prevent the concern in the future.

17-NA-069

Service Bulletin/Repair Instructions

This Technical bulletin provides information on new software for the ECM due to DTC P228D causing the MIL to illuminate.

17-NA-067

Service Bulletin/Repair Instructions

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

06-08-47-001M

Service Bulletin/Repair Instructions

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.

17-NA-025

Service Bulletin/Repair Instructions

This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

10-00-89-006F

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers how to submit a product information report.

PIT5389C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

PIT5404C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection.If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.

PIC4935F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

PIC6218B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to update the radio using Service Programming System with the latest software.

16-NA-246

Service Bulletin/Repair Instructions

This informational bulletin provides an upate for Cause information on Airbag Warning Lamp Illumination Condition.

PIP4723B

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIC3278G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

PIC4801H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

PIC5959C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

PIC5588C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

02-00-89-002Q

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

01-03-10-003O

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

PIC6049F

Service Bulletin/Repair Instructions

This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center.

PIP5029H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

PIP5338A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

PIP4902J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP5459A

Service Bulletin/Repair Instructions

This Preliminary information communicatesvehicle may come in with DTC P228D (Fuel Pressure Regulator Control Performance - High Pressure) set current or history. A fault with the fuel rail pressure sensor.Do not replace the Engine’s High Pressure Pump. Butrecommended to replace the Fuel Rail Pressure sensor.

PIT5287C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

PIT5380B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.

PIT5405C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a reduced or loss of power steering assist, steering wheel jerks or kicks back when turning, Service Stabilitrak message with warning chime, engine stall, Instrument Panel Cluster going blank or inoperative, radio/Integrated Center Stack going blank, Heater-Vent-Air Conditioning going blank, hood ajar message and/or dome lamps flash when shifting into reverse, alarm sounds when locking doors or door locks cycling, and or wipers continue to run for a short time after turning off and then stop/park in the incorrect location. Technician may find Diagnostic Trouble Codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, C0710, U1510, B127B, B2605, B3600, C0800, U0428, U0452, U0131, and P0513 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut. Technician will also inspect the starter solenoid battery cable for shorting out on the starter heat shield. Technician will need to voltage drop the battery cables. The battery should be tested using the GR8. X183 or X133 should be inspected for any broken/loose/backed out terminals.

PIC6123B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver's information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit's internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

15-06-03-002E

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

PIT5295C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles with a CD or DVD player that will not take a disc. Technician will gain access to the player and inspect the player to be mounted on the locating pins. If the player is not mounted on the location pins reinstall the player.

PIT5541

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a pop, click, tick, snap, or itch type noise in the steering column when turning left or right during low speeds or parking lot maneuvers. Technician will need to inspect the upper and lower intermediate steering shafts for proper connection and fastener torque, steering column mounting bolts and nuts for proper connection and fastener torque, steering column seal, steering column shroud, turn signal switch, steering wheel, and Supplemental Inflatable Restraint coil. Technician will need to replace the steering column assembly if the root cause of the noise has not been found after performing the checks.

PIT5542

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an excessive lateral driver or passenger seat movement and/or a clunk/click/pop type feeling or noise. Technician will need to install a front seat lateral retainer. Technician will need to remove plastic material from the top side of the guide end of the lateral retainer to enable installation.

PIT5448C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.

08-03-10-006F

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

11-08-49-001U

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

PIP5459

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P228D. Technician should replace the Fuel Rail Pressure sensor not the High Pressure Pump.

03-08-46-004S

Service Bulletin/Repair Instructions

This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

PIC5759B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.

PIP3119N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster  Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.

PIT4733K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.

99-00-89-019O

Service Bulletin/Repair Instructions

This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

PIT5236J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.

PIC6216C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.

PIC6220A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "Service Rear Vision System" message that both happen at the same time. Technician should check for Diagnostic Trouble Codes and follow published Service Information diagnostics for the Diagnostic Trouble Codes. If not Diagnostic Trouble Codes stored and the concern was duplicated or the customer described the concern, dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

PIT5530A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory Accessory 22" Wheels Regular Production Option Code (SES, SEU, SEY, OR SEZ) or production 22" wheels Regular Production Option Code (RPT or SMI) also during any service requiring wheel removal.

PIT5539

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a front passenger massaging seat on, it will remain on after the ignition is turned off and retained accessory power is disabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

07-08-49-020L

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIC6186F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIP5330A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.

PIT5411G

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIP4138P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

08-08-44-015H

Service Bulletin/Repair Instructions

This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs

PIE0381A

Service Bulletin/Repair Instructions

This engineering informational bulletin is ending the need for information from the field on vehicles that have the condition of rear auxiliary a/c not cooling or blowing warm air.

99-00-89-019N

Service Bulletin/Repair Instructions

This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

PIT5533

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.

PIT5535

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

PIT5534

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Forward Collision Alert inoperative, Lane Keep Assist inoperative, Adaptive Cruse Control inoperative, and Intellibeam inoperative. Technician may find Diagnostic Trouble Codes B390D and or B101E set in the front view camera module. Technician will need to ensure that the Front View Camera Module bracket it is attached properly to the windshield and the camera module is fully attached to the bracket. Technician will need to reprogram the Front View Camera Module with updated calibrations in Tis-2-Web. Technician will also perform the "Front View Camera Module Calibration" procedure using Global Diagnostic System 2.

PIC5492E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

PIC6235

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIT5391C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.

PIT5472A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are equipped with Hands Free Power Lift-gate Regular Production Option Code (TC2). Some customers may experience problems with the activation of the lift-gate hands free operation. Dealer will communicate to the customer some tips on the Hands free Lift-gate. The remote keyless entry FOB must be within 3 feet or 1 meter from the bumper. The foot kick is conducted at the direct center of the length of kick zone.

PIT5473C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors. For Cadillac Escalades model years 2015-2017 in a barren environment, technician will need to update the Long Range Radar module with the latest software available in Tis-2-Web.

PIT5481A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded

PIT5487B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have multiple messages on the driver information center Service Parking Assist System, Service Adaptive Cruise Control, Service Surround Vision Camera, and Service Driver Assist Message. The Front park, turn signal, day time running lights, and/or cornering lights may be inoperative. Some fuses may be blown F10DL, F19DR, F43UA, and/or F46DR. Also these diagnostic trouble codes may be set U0075, U209E, U026A, U026B, U026C, U0265, U0268, and/or U0269. These concerns could be caused by the fascia harness shorted at the end of the right front bumper bar. The front fascia may need to be removed to make repairs to the wiring harness if any damage is found. Technician will also relocate the harness to prevent the concern in the future.

01-03-10-003N

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

05-03-08-002H

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

02-00-89-002P

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

16-NA-364

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to test and perform a clutch learn procedure to correct delayed clutch engagement.

05-00-89-055F

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.

PIC6216B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and re-pair any phones that were deleted.

PIP5446

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.

PIT5288E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.

PIT5317A

Service Bulletin/Repair Instructions

This Preliminary information communication provides information to the technician about vehicles with the rear body fuse block with a loose fuse connection. Technician will need to check terminal tension on the rear fuse block. Technician will need to replace the rear body fuse block if poor terminal tension is the issue. Technician will need to replace the appropriate terminated lead if something other than the main power buss bar has poor terminal tension.

PIT5341B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks.

PIT5438C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.

PIT5530

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory 22" 6-Spoke Split Chrome Wheels Regular Production Option Code (SEU) or during any service requiring wheel removal.

PIT5354A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).

PI1286B

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2016 model year to repair information to correct a customer concern of the hood fluttering, vibrating or displaying visible motion at highway speeds or over rough road surfaces.

PIC6123A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range.

PIT3099N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

PIT5487A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have multiple messages on the driver information center Service Parking Assist System, Service Adaptive Cruise Control, and Service Surround Vision Camera. The Front park, turn signal, day time running lights, and/or cornering lights may be inoperative. Some fuses may be blown F10DL, F19DR, F43UA, and/or F46DR. Also these diagnostic trouble codes may be set U0075, U209E, U026A, U026B, U026C, U0265, U0268, and/or U0269. These concerns could be caused by the fascia harness shorted at the end of the right front bumper bar. The front fascia may need to be removed to make repairs to the wiring harness if any damage is found. Also relocate the harness to prevent the concern in the future.

PIC6218A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to update the radio using Service Programming System with the latest software.

PIP5163B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIP5437A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have harsh concerns. Technician are advised to use GDS2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris. If debris is found technicians should disassemble and inspect for root cause of the concern and repair the transmission as needed. If no debris is found technicians are advised to replace the valve body.

PIP5442

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an exhaust leak, noisy exhaust, or noise mid-vehicle. Technician will need to check for an unseated pipe to pipe mid-joint connection. Technician will need to install new exhaust band.

11-00-89-004B

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.

PIE0388

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a MIL or a engine misfire due to a loose spark plug wire.

06-08-64-001D

Service Bulletin/Repair Instructions

This Informational bulletin describes warranty part reviews where door glass had chips or scratches.

01-03-10-003M

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

00-03-10-003V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

11-08-49-001T

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

PIT5389B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.

04-06-04-051E

Service Bulletin/Repair Instructions

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

PIC6186E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

040604051D

Service Bulletin/Repair Instructions

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

PIP5211F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance. If the vibration concern is E1.5 in the horizontal / lateral direction with Pico sensor mounted in seat track as indicated ? continue with steps to reduce the amplitude of the vibration by adding spacers in key locations to reduce ground out within the engine mounts. The 6.2L engine has a characteristic E1 which can be felt, and may be described as a lopey idle. Do not confuse 6.2L E1 characteristic (not caused by mount ground-out), with E1.5 normal idle characteristics being transmitted into the truck via ground-out thru the engine mounts. If measuring high at the seat track 12 mg or greater; replacement of the engine mounts should help reduce the amplitude of the vibration. If the disturbance measures at the seat track as E1.5 lateral in the range of approximately 2.5 - 8 mg using a tri-axis sensor. Then place tri-axis Pico sensor on the inboard seat track forward-most location to record measurement of the rough idle vibration concern. With the Heater-Vent-Air Conditioning on perform several short heavy launch events from stop to stop to bring the temperatures back up while attempting to re-create the rough idle vibration in Drive with Pico sensor placed on inboard seat track; while the vibration is active ? Record Pico reading. This method seems to provide better results than extended test drives. If the Pico reading for E1.5, with vibration active, at specified seat track location measures close to 2mg or less use Service Information to diagnose rough idle / vibration. If the Pico reading for E1.5, with vibration active, at the inboard forward seat track l

PIT5236H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.

150603002D

Service Bulletin/Repair Instructions

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

PIT5284C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a rattle noise from the second row seat. Technician will need to inspect the striker not aligned properly in latch opening. To repair this condition, rework/adjust the striker in the direction to center it in the latch opening. An adjustable wide mouth metal working tool may be used to adjust the striker just enough to center in the latch opening. Technician may find a seat bottom latch may have an unequal latch opening side-to-side for the striker to seat into. To repair this condition, with the affected seat in the tumbled forward position, while applying steady, firm pressure, cycle the seat down into the latched position. Some vehicles built prior to 09/21/2015 with 60/40 Split Bench Seat may have 60-percent long side bench, inboard latch may not be properly aligned in striker opening. Technician will need to place a 2.6 mm thick flat washer over the 40 percent seat base stud, not the floor stud. Some vehicles may have a seat base plat that rattles against the rib in the floor pan. Apply Mylar tape to the floor pan under the seat plate to provide relief for the rattle condition.

150603002C

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

16NA355

Service Bulletin/Repair Instructions

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.

PIT5307E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.

PIC6216A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.

PIT5527

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).

030603004S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

030603004T

Service Bulletin/Repair Instructions

Battery Testing and Warranty Replacement Requirements (North America ONLY)

040089015N

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

150601002E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.

PIC6033A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the Diagnostic Trouble Code.

080730026D

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

GCUS-3-713

Service Bulletin/Repair Instructions

16057 - Customer Satisfaction Program - The advanced park assist feature may not function correctly in certain vehicles equipped with a manual park brake. When activating the feature, the system will attempt to search for a parking spot, deactivate, and display ?Advanced Park Assist Deactivated / Not Available? on the Infotainment screen. Dealers will reprogram the advanced park assist module with an updated configuration file.

PIT5232C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.

050604022N

Service Bulletin/Repair Instructions

This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.

090089002N

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

120137001B

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on a new refrigerant (R-1234yf) for A/C service.

100844006D

Service Bulletin/Repair Instructions

This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.

PIC6186D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

00-03-10-003U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

05-08-44-024E

Service Bulletin/Repair Instructions

This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .

07-00-89-037J

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.

08-08-44-029G

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.

09-00-89-008C

Service Bulletin/Repair Instructions

This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

PIE0381

Service Bulletin/Repair Instructions

Thins engineering informational bulletin is requesting information from the field on vehicles that have the condition of rear auxiliary a/c not cooling or blowing warm air.

PIP5282A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.

PIP5423

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P0106 AND P0506. TECHNICIAN WILL INSPECT FOR A BROKEN VALVE SPRING AND REPLACE AS NEEDED.

PIP5425A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT HAVE A CHECK ENGINE MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE P0747 AND OR P0796. DEALER SHOULD ADVISE THE CUSTOMER ENGINEERING IS CURRENTLY INVESTIGATING A SOLUTION.

09-00-89-016E

Service Bulletin/Repair Instructions

This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.

11-00-89-005J

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.

PIC6220

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH AN INTERMITTENT LOSS OF GRIDLINES IN THE REAR CAMERA DISPLAY SCREEN AND A "SERVICE REAR VISION SYSTEM" MESSAGE THAT BOTH HAPPEN AT THE SAME TIME. TECHNICIAN SHOULD CHECK FOR DIAGNOSTIC TROUBLE CODES AND FOLLOW PUBLISHED SERVICE INFORMATION DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODES. IF NOT DIAGNOSTIC TROUBLE CODES STORED AND THE CONCERN WAS DUPLICATED OR THE CUSTOMER DESCRIBED THE CONCERN, DEALER SHOULD COMMUNICATE TO THE CUSTOMER THAT WE APOLOGIZE FOR THIS INCONVENIENCE AND THAT GENERAL MOTORS IS CURRENTLY EVALUATING THIS CONCERN.

PIC5453B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT GENERAL MOTORS AND GENERAL MOTORS OF CANADA COMPANY DO NOT SUPPORT CROSS BORDER SALES. THE GENERAL MOTORS OF CANADA CUSTOMER CARE CENTRE IS THE SOLE AUTHORIZED PROVIDER OF A CERTIFICATION CONFIRMATION LETTER WHICH HELPS OUR CUSTOMERS IDENTIFY IF THEIR VEHICLES MEETS THE REQUIRED USA REGULATORY STANDARDS NECESSARY FOR IMPORTATION INTO THE USA.

PIP5159B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODE P0300 - P0308 MAY SET. TECHNICIAN WILL INSPECT FOR LOSE SPARKPLUG WIRE. IF A SPARK PLUG WIRE IS FOUND LOSE CHECK FOR A MISSING “C” CLIP ON THE WIRE END FOR THE IGNITION COIL. IF THE CLIP IS MISSING REPLACE THE WIRE.

PIP5425

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT HAVE A CHECK ENGINE MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE P0747 AND OR P0796. DEALER SHOULD ADVISE THE CUSTOMER ENGINEERING IS CURRENTLY INVESTIGATING A SOLUTION.

02-08-98-002G

Service Bulletin/Repair Instructions

This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.

08-08-44-015G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs

PIT5206E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES “ BRAKE PEDAL OVERRIDE FEATURE “, TRANSMISSION BUSY OR FREQUENT SHIFTING UP OR DOWN, AND DIAGNOSTIC TROUBLE CODES P057B, P057C, AND/OR P057D MAY OR MAY NOT BE SET. TECHNICIAN WILL USE THIS PRELIMINARY INFORMATION TO FIND THE BRAKE PEDAL POSITION DATA PARAMETERS IN THE SCAN TOOL, AND ALSO TO PROVIDE SOME ADDITIONAL DIAGNOSTIC HELP. THESE ISSUES MAY BE CAUSED BY AN INCORRECT BRAKE PEDAL POSITION SENSOR INPUT TO THE ENGINE CONTROL MODULE. TECHNICIAN WILL VERIFY WITH THE SCAN TOOL IF THE ENGINE CONTROL MODULE HAS THE CORRECT PARAMETERS FOR THE BRAKE PEDAL POSITION SENSOR. IF AN ENGINE CONTROL MODULE BRAKE PEDAL POSITION SENSOR RELEARN IS PERFORMED, THE TRUCK MAY BE TEMPORARILY REPAIRED UNTIL THE INTERMITTENT WIRING ISSUE BETWEEN THE ENGINE CONTROL MODULE AND BRAKE PEDAL POSITION SENSOR OCCURS AGAIN. ON 2014 AND NEWER TRUCKS INSPECT AND REPAIR ANY DAMAGE TO X115 AND X119. ON THE 2014 AND PREVIOUS TRUCKS INSPECT AND REPAIR ANY DAMAGE TO X205.

01-00-89-010L

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

07-08-49-020K

Service Bulletin/Repair Instructions

This informational bulletin explains the programming method quick reference guide for the IPC Odometer.

01-03-10-003L

Service Bulletin/Repair Instructions

This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.

PIT5384B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. TECHNICIAN WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH A SCAN TOOL CONNECT TO THE VEHICLE FOR FURTHER ASSISTANCE.

PIT5473B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" MESSAGE ON THE DIC WHEN ATTEMPTING TO ACTIVATE THE CRUISE. TECHNICIAN SHOULD CONSIDER ENVIRONMENTAL FACTORS, REPAIR, COLLISION, AFTERMARKET PARTS, AND RADAR ALIGNMENT FACTORS.

PIC6073C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.

PIC6216

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES VOICE RECOGNITION INOPERATIVE FOR CALLING BLUETOOTH PHONE CONTACTS. TECHNICIAN WILL NEED TO CLEAR ALL PRIVATE DATA AND REPAIR ANY PHONES THAT WERE DELETED.

PIT5241D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CUSTOMERS THAT MAY REQUEST THE FACTORY INTEGRATED TRAILER BRAKE CONTROLLER REGULAR PRODUCTION OPTION CODE (JL1) BE INSTALLED ON THEIR FULL-SIZE PICKUP OR SUV WHEN THE VEHICLE WAS NOT ORDERED WITH THE OPTION. DEALER SHOULD ADVISE THE CUSTOMER IT CANNOT BE ADDED TO THE VEHICLE.

PIC6208B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATES THAT WHEN CUSTOMER OR TECHNICIAN MAY INDICATE WHEN ATTEMPTING TO ADD A NEW TRANSMITTER TO A VEHICLE FOLLOWING THE ADDING TRANSMITTERS WITHOUT SERVICE PROGRAMMING SYSTEM PROCEDURE. THE PROCEDURE WILL NOT COMPLETE AND A MESSAGE "REMOTE LEARN PENDING" WILL BE DISPLAYED ON THE DRIVER INFORMATION CENTER. IN THE PAST TO PERFORM THE NEW TRANSMITTER PROCEDURE ONLY 1 PREVIOUSLY LEARNED TRANSMITTER WAS REQUIRED, THIS IS NO LONGER THE CASE NOW 2 PREVIOUSLY LEARNED TRANSMITTERS ARE REQUIRED AND PLACED INTO THE CUP HOLDER. IF THIS NEW PROCEDURE IS NOT FOLLOWED, THE "ADDING TRANSMITTERS WITHOUT SERVICE PROGRAMMING SYSTEM" CANNOT BE PERFORMED. THE TECHNICIAN WILL BE FORCE TO ADD A TRANSMITTER USING SERVICE PROGRAMMING SYSTEM.

05-00-89-072D

Service Bulletin/Repair Instructions

This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.

16NA241

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.

16NA043

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES THE CORRECT INFORMATION THAT IS NEEDED TO CORRECTLY KNOW WHAT TPM SENSOR IS NEEDED TO BE INSTALLED ON VEHICLES IF THERE IS ACCESSORY WHEELS INSTALLED AND WHO TO CONTACT WHEN THE ACCESSORY WHEELS WILL NOT LEARN THE TPM'S TO THE VEHICLES.

PIT5074J

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL

PIT5445A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN OF ADDITION INFORMATION WHEN DIAGNOSING A SERVICE DRIVER ASSIST MESSAGE WITH A DIAGNOSTIC TROUBLE CODE B172E AND OR A B172F. THE HAPTIC SEAT MOTOR HAS A PIGTAIL LEAD COMING OFF OF IT. IN MANY CASES THE WIRING PIGTAIL NEAR THE HAPTIC SEAT MOTOR HAS BROKEN AND WILL REQUIRE REPLACEMENT.

PI1394A

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.

PIT5411F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HUMAN MACHINE INTERFACE, RADIO OR TUNER, RADIO CONTROLS, INTEGRATED CENTER STACK, DISPLAY, AND MEDIA DISC PLAYERS ARE PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.

PIT5270C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH THE DRIVER’S DOOR LOCK CYLINDER COVER MISSING. THE COVER MAY HAVE BEEN REMOVED TO ACCESS THE KEY CYLINDER WHILE SHIPPING IN TRANSPORT MODE. IF THE COVER IS MISSING INSPECT THE INSIDE OF THE VEHICLE TO SEE IF THE COVER WAS PLACED INSIDE DURING SHIPPING. IF THE COVER IS MISSING A REPLACEMENT CAN BE ORDERED THROUGH THE PARTS DEPARTMENT USING PART NUMBER 13596115. A CHANGE HAS BEEN MADE ON THE 2015 MODEL WITH REGULAR PRODUCTION OPTION CODE AVF TO ALLOW THE REMOTE KEYLESS ENTRY TO WORK WHEN IN TRANSPORTATION MODE.

PIT5276B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO INSTALL THE FRONT WHEEL OPENING PUSH PINS DURING THE PRE-DELIVERY INSPECTION.

PI0388F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.

030603004R

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.

16NA249

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

PIP5373A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS ON HOW TO PROGRAM AN ENGINE CONTROL MODULE WHEN GETTING A SERVICE PROGRAMMING SYSTEM ERROR CODE E4491 OR E4423. IN SOME CASES TECHLINE CUSTOMER SUPPORT CENTER MAY NEED TO BE CONTACTED TO RESOLVE THE ISSUE.

070898001B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF “CLIPPING” TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A “CLIPPED VEHICLE” REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.

16NA246

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON LOCATING AND RECONNECTING AIRBAG CONNECTORS THAT ARE NOT FULLY SEATED TO CORRECT A CUSTOMER CONCERN OF AN AIRBAG WARNING LAMP ILLUMINATED, OR ONE, OR MORE, AIRBAG DTC(S) SET.

000601012F

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.

030604017I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.

110849001S

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.

16NA242

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES DIAGNOSTIC TIPS TO HELP CORRECT MULTIPLE CONCERNS REGARDING THE USB PORT BEING INOPERATIVE OR UNABLE TO PLAY MUSIC THROUGH THE USB PORT.

000601026I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.

00-06-01-026H

Service Bulletin/Repair Instructions

This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.

16-NA-223

Service Bulletin/Repair Instructions

This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.

PIP5094A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.

10-08-110-001E

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.

09-06-04-026M

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.

99-08-51-007G

Service Bulletin/Repair Instructions

This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.

12-08-132-001D

Service Bulletin/Repair Instructions

This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.

11-08-49-001Q

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF.

PIC5374D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.

PIC4707E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.

PIC5088F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

PI-0754-B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.

PI-0281-E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.

PIC5260A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

SB-03-07-29-004K

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.

00-03-10-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.

PI0360F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications

08-00-89-014B

Service Bulletin/Repair Instructions

This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics

07-00-89-037I

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs

16-NA-069

Service Bulletin/Repair Instructions

This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.

03-00-89-006M

Service Bulletin/Repair Instructions

This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

03-06-03-004O

Service Bulletin/Repair Instructions

This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)

06-00-89-029M

Service Bulletin/Repair Instructions

This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

09-00-89-002M

Service Bulletin/Repair Instructions

This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory

04-00-89-015K

Service Bulletin/Repair Instructions

This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.

12-03-10-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

16-NA-055

Service Bulletin/Repair Instructions

This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near

02-08-42-001I

Service Bulletin/Repair Instructions

This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not

01-08-42-001K

Service Bulletin/Repair Instructions

This informational bulletin provides information on exterior lamp condinsation and replacement guidelines

16-NA-011

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.