Vehicle report

2002 CADILLAC ESCALADE EXT

Service bulletins

53 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIC5953A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIP5226A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

03-08-46-004R

Service Bulletin/Repair Instructions

This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)

PIP5232B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

09-09-40-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

05-06-04-035E

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.

15-08-44-001A

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

15-08-44-001B

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

PIT5399

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

PIC4310L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

15-08-44-001

Service Bulletin/Repair Instructions

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

15-08-73-001

Service Bulletin/Repair Instructions

This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.

PIT5264C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

PIC3278F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

PIC4310K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

SB-13-05-22-001

Service Bulletin/Repair Instructions

CHEVROLET/GMC/CADILLAC: ANYTIME HYDRAULIC BRAKE PIPES ASSEMBLY NEED REPLACING, PRE-FORMED AND PRE-FLARED BRAKE PIPES ARE AVAILABLE, EXCEPT REAR AXLE CROSSOVER PIPE. MODEL 1999-2007 SILVERADO, SIERRA, 2000-2006 ESCALADE MODELS, AVALANCHE, SUBURBAN, TAHOE, YUKON MODELS. *PE UPDATED 7/18/14. *PE UPDATED 12/9/14. *PE

PIP5163A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIT3227J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIC5953

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIT3237G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.

PIC5913

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Supplemental Inflatable Restraint lamp, Service Vehicle Soon lamp on and/or radio locked, possibly after module replacement. Technician will need to check for an incorrect or non-existent VIN number in modules that require them. Technician should ensure that all modules that are replaced are programmed per currently published Service Information. Technician should also check the Sensing and Diagnostic Module part number if it was replaced.

PIT-4954-C

Service Bulletin/Repair Instructions

GM: IF THE SERVICE SUSPENSION SYSTEM IS DISPLAYED ON THE DIC, THE TRIM HEIGHT MAY BE INCORRECT, LOOSE COMPRESSOR INLET HOSE, OR THE COMPRESSOR SELF TEST MAY BE INOPERATIVE. ALSO INCLUDED SUBURBAN LD MY 2001-2013, YUKON DENALI XL MY 2013, YUKON XL LD 2001-2013 *JS

PIP5094

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.

PIP4138L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

11-00-89-005C

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm

PIT3271F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

PIP3720D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.

PIT3665C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIP5072

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with the input housing. Technician will need to replace the input housing if there is an air leak 3-4 clutches.

PIT3237F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.

SB-10-08-50-003B

Service Bulletin/Repair Instructions

GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

SB-10-02-33-001

Service Bulletin/Repair Instructions

BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAKING PITMAN SHAFT SEAL. *PE UPDATED 5/9/11. *PE

08089-B

Service Bulletin/Repair Instructions

GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE

PIT-4722

Service Bulletin/Repair Instructions

GMC: FLUID LEAK FROM TRANSMISSION OIL COOLER LINES DUE TO CORROSION. ALL 2000-2006 LIGHT DUTY TRUCKS EQUIPPED WITH THE LIGHT DUTY AUTOMATIC TRANSMISSION. *PE

PIT-3046E

Service Bulletin/Repair Instructions

GMC: FUEL GAUGE FLUCTUATION IN PARK OR NEUTRAL, CAUSING THE LOW FUEL LIGHT TO ILLUMINATE. *PE

08-089

Service Bulletin/Repair Instructions

BUICK CADILLAC CHEVROLET GMC HUMMER OLDSMOBILE PONTIAC SAAB SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE

PIP4054A

Service Bulletin/Repair Instructions

EATON LOCKING DIFFERENTIAL CHATTER SHUDDER NOISE ON TURNS, EQUIPPED WITH A LOCKING REAR DIFFERENTIAL RPO G80. *NJ UPDATED 7/17/2008. *PE

040525002

Service Bulletin/Repair Instructions

ABS LIGHT ON, DTC'S C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE. (REGROUND EBCM GROUND). *KB

000235003

Service Bulletin/Repair Instructions

CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL. *EH UPDATED *EH UPDATED. *KB

040525008

Service Bulletin/Repair Instructions

ABS LIGHT ON, SERVICE STABILITY SYSTEM MESSAGE DISPLAYED, STABILITY SYSTEM DISABLED INDICATOR ON, DIAGNOSTIC TROUBLE CODES C0285 AND C0286. *TT

07012004

Service Bulletin/Repair Instructions

OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS. BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC

04222004

Service Bulletin/Repair Instructions

THIS MESSAGE RELATES TO THE PURCHASE OF ARMOR-DILLO TO TREAT FADED OR STAINED CARGO COVERS AND CLADDING. GM VOICEMAIL EXPRESS. *TT

040603002

Service Bulletin/Repair Instructions

DIAGNOSTIC INFORMATION FOR INTERMITTENT VEHICLE NO CRANK DEAD BATTERY. *EH

01913

Service Bulletin/Repair Instructions

CARGO COVERS- CLADDING STAINED OR DISCOLORED. *MR

1524130

Service Bulletin/Repair Instructions

INTERIOR LAMPS INOPERATIVE LOCATION OF COURTESY LAMP MODULE. *MJ

3010

Service Bulletin/Repair Instructions

ANTI-LOCK BRAKE SYSTEM LIGHT WITH DIAGNOSTIC TROUBLE CODE C0285 AND/OR C0286. *MJ

3121A

Service Bulletin/Repair Instructions

EXHAUST VIBRATION RESONANCE OR MOAN 99-05 FULL SIZE TRUCKS AND UTILITY VEHICLES WITH GEN 3 V-8 ENGINES. *TC

030419003

Service Bulletin/Repair Instructions

FLUID LEAK FROM FRONT OF VEHICLE ADD TEFLON TAPE TO FRONT AXLE VENT PLUG THREADS. *EH

3118A

Service Bulletin/Repair Instructions

POP/CLUNK NOISE ON RIGHT OR LEFT TURNS. *TC *SC

3132A

Service Bulletin/Repair Instructions

NVG149 NP3 TRANSFER CASE MAY EXHIBIT A BIND OR SHUDDER ON TURNS. *TC

3136

Service Bulletin/Repair Instructions

THE 4L60E/4L65E AUTOMATIC TRANSMISSION SLIP CONDITION IN 2ND, 3RD, OR 4TH GEAR. ALSO TO INCLUDE THE PONTIAC GTO 2005. *TC

3241

Service Bulletin/Repair Instructions

UPDATED FUEL CARD SENDING UNITS AVAILABLE AT WPC. THIS ALSO INCLUDES 2002 2004 L59 K6 C6 C1 C2 K1 K2 MODELS. *EH

3525

Service Bulletin/Repair Instructions

AUTOMATIC LEVEL CONTROL INOPERATIVE DUE TO WATER INGESTION. *TT

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2002 Cadillac Escalade Ext Service Bulletins: 53 bulletins | CarFathom