PIC6629F
Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
Vehicle report
2025 CADILLAC ESCALADE IQ
Service bulletins
315 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6583J
Service Bulletin/Repair Instructions
This Preliminary information communicates how to move U018B from Current to History.
PIT6544
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
PIT6320C
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern to repin the auxiliary amplifier number 2 and the audio should be restored.
PIT6516C
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
PIT6541
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
N252516700-01
Service Campaign
The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. An update is available for this software that improves the BECM’s ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with the updated software.
N252502891-01
Service Campaign
Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
PIC6551C
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
N262545571
Service Bulletin/Repair Instructions
Certain vehicles listed above may have a condition in which certain modules failed to update with an over-the-air (OTA) update. Dealers will update the front passenger and/or rear infotainment systems.
PIT6368D
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIT6512A
Service Bulletin/Repair Instructions
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
PIT6446A
Service Bulletin/Repair Instructions
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT5099J
Service Bulletin/Repair Instructions
PI to help diagnose A/C concern
662.20
Over The Air
• Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked • Cabin Glance, a new feature that displays a live feed of the seating area on your infotainment screen. This allows you to check on passengers, such as kids or pets • Fixes to help ensure responsiveness for the driver display and rear view camera • Improvements to reliability for alerts and chimes
662.30
Over The Air
• Fixes to help ensure proper opening and closing speed for power doors • Improvements to longevity for the drive unit used for power doors
662.10
Over The Air
• Fewer unnecessary service messages, warning light activations, and automated OnStar calls from your vehicle
PIP6081C
Service Bulletin/Repair Instructions
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT5966F
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6523
Service Bulletin/Repair Instructions
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary
PIP6123
Service Bulletin/Repair Instructions
Technical Detail: This PI conveys that the vehicles listed may experience a condition where the vehicle is stuck in parallel condition with no codes resulting in slow DC charging and how to remedy this.
PIT6426B
Service Bulletin/Repair Instructions
Fog lamp control may be missing from radio display after a BCM update. Engineering is investigating.
PIT6477C
Service Bulletin/Repair Instructions
This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool
PIT6503A
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6519
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
PIT6426A
Service Bulletin/Repair Instructions
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
PIT6215C
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIT6516B
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
PIC6540J
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393L
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6516A
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
PIC6423A
Service Bulletin/Repair Instructions
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6540H
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6551B
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6512
Service Bulletin/Repair Instructions
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
PIC6629E
Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6516
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
PIC6540G
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393K
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIC6629D
Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6508
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the diagnostic direction needed when the customer complains of SuperCruise Subscription Required Message Displayed on Instrument Cluster.
PIT6503
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
661.40
Over The Air
• Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked • Cabin Glance, a new feature that displays a live feed of the seating area on your infotainment screen. This allows you to check on passengers, such as kids or pets • Fixes to help ensure responsiveness for the driver display and rear view camera • Improvements to reliability for alerts and chimes
N252511441-01
Service Campaign
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.
PIP6107
Service Bulletin/Repair Instructions
Technical Detail: This PI conveys that the BRFM (Battery Radio Frequency Module) becomes stuck/ logic locked in a state that requires an ENG level reset (RAD-wBMS).
N252529080
Service Campaign
Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
PIT3271Q
Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
661.30
Over The Air
• Fixes to help ensure successful vehicle software updates
PIT6368C
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIC6583H
Service Bulletin/Repair Instructions
This Preliminary information communicates how to move U018B from Current to History.
PIT6500
Service Bulletin/Repair Instructions
This Preliminary information communicates a HVAC noise when changing the HVAC mode door and that engineering is currently investigating
PIT6413A
Service Bulletin/Repair Instructions
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.
PIP4902V
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6393J
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIC6629C
Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
N252541510
Service Campaign
Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.
PIT6425D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
661.10
Over The Air
• Improvements to the performance of vehicle software updates • Fixes to help prevent loss of functionality for connectivity features, including maps and Wi-Fi • Fixes to help prevent erroneous emergency calls from vehicle • Fixes for deleting digital keys • Fixes to help ensure proper functionality for mobile app features • Improvements to the performance of Super Cruise
PIP6081B
Service Bulletin/Repair Instructions
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT6456D
Service Bulletin/Repair Instructions
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT6394C
Service Bulletin/Repair Instructions
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
654.20
Over The Air
• Fixes to help ensure proper functionality for heating and cooling features. • Improvements to night mode lights for shifting gears. • Fixes for Daytime Running Lamps turning on when set to Off. • Fixes to help prevent erroneous missing key messages on driver display. • Fixes for accuracy of low tire pressure alert. • Fixes for speed threshold for pedestrian alerts. • Improvements to the performance of driver assistance features. • Fixes to help ensure accurate driver display messages and alerts. • Improvements to adaptive cruise control, collision imminent braking, and diagnostic functionality. • Improvements to leveling corrections when driving on a slope extensively. • Fixes to help prevent valve compressor from sticking. • Improvements to performance of One Pedal Driving.
654.10
Over The Air
• Improvements to help protect battery health in low temperatures. • Improvements to diagnostics to reduce service messages. • Fixes to help protect battery health in high temperatures. • Fixes to improve responsiveness for vehicle diagnostics.
654.30
Over The Air
• Improvements to the infotainment system from Android update. This Android update removes Alexa Built-in (if supported). Google Assistant will remain available • Fixes to improve responsiveness for the center display, driver display, and camera • Fixes for Apple CarPlay functionality and connectivity (if supported) • Fixes to help ensure proper functionality for Bluetooth • Improvements to audio system performance
PIC6638A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the repair direction needed to address an inaccurate speed limit sign displayed on instrument cluster.
N252494250-01
Service Campaign
Certain vehicles listed above may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. Vehicle owners will be mailed an owner’s manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.
PIT5985K
Service Bulletin/Repair Instructions
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
PIT6425C
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIP6098
Service Bulletin/Repair Instructions
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIT6457B
Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIP4902U
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6540F
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393H
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIC6629B
Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6457A
Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6393G
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6457
Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT5214G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIC6629A
Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIP5981G
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIC6629
Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
N252511441
Service Campaign
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.
N252519350
Service Campaign
Customer Satisfaction Program. Certain vehicles listed above may have a condition where the emblem that is adhered onto the switch module could delaminate and partially separate. Dealers will replace the rear closure release with emblem pushbutton.
PIT6446
Service Bulletin/Repair Instructions
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
653.30
Over The Air
• Fixes for button visibility on front passenger display • Fixes for display notifications during a phone call • Improvements to the home screen for front passenger display • Fixes to help ensure functionality of shared audio During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6393F
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6425B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6444
Service Bulletin/Repair Instructions
This preliminary Information is to inform technicians to remove the film protector and to not replace any display with this issue. The customers vehicle is operating correctly.
PIT6425A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIC6551A
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
N252513480
Service Campaign
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the headlining trim panel retainers may exhibit a squeak/rattle while driving. Dealers will replace the headlining trim panel retainers.
653.20
Over The Air
• Fixes to heated seat indicator and functionality • Improvements to adaptive cruise control, collision imminent braking, and diagnostic functionality • Improvements to leveling corrections when driving on a slope extensively • Fixes to help prevent valve compressor from sticking • Improvements to performance of One Pedal Driving • Improved accuracy of collision calls • Various fixes and improvements During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
N252516700
Service Campaign
The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. An update is available for this software that improves the BECM’s ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with the updated software.
PIT6393E
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6440
Service Bulletin/Repair Instructions
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
N252492830-02
Service Campaign
Service Update. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.
PIT6393D
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6437
Service Bulletin/Repair Instructions
This information provides software update information for the K73 Telematics module to correct the symptoms described.
N25-251670
Over The Air
• Improvements to battery health diagnostics • Fixes for efficiency when using fast charging stations • Improvements to reliability for climate control and charging • Improvements to the accuracy of efficiency values • Improvements to shifting • Fixes to protect battery health and adjust charge limits • Improvements to diagnostics that impact propulsion, charging, and One-Pedal Driving During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6356C
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
N252507500
Service Campaign
Certain vehicles may have a condition in which the rear lower control arm bolts were not fully torqued. Dealers are to perform a rear wheel alignment and properly torque all four rear lower control arm bolts.
PIC6587E
Service Bulletin/Repair Instructions
This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
PIT6393C
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6426
Service Bulletin/Repair Instructions
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
PIT6424B
Service Bulletin/Repair Instructions
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
13598
Other
New Vehicle Monitoring Programs Section in IVH
PIT5479H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
PIC6587D
Service Bulletin/Repair Instructions
This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
PIT6424A
Service Bulletin/Repair Instructions
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
18-NA-180
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIC6617
Service Bulletin/Repair Instructions
PI is created to advise dealer of an issue that may have been induced by OTA programming
PIT6411A
Service Bulletin/Repair Instructions
This information provides software update information for the K73 Telematics module to correct the symptoms described.
PIC6583F
Service Bulletin/Repair Instructions
This Preliminary information communicates how to move U018B from Current to History.
N252494250
Service Campaign
Certain vehicles may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. Vehicle owners will be mailed an owner’s manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.
PIC6583E
Service Bulletin/Repair Instructions
This Preliminary information communicates how to move U018B from Current to History.
PIP6081
Service Bulletin/Repair Instructions
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT6424
Service Bulletin/Repair Instructions
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
PIT6423
Service Bulletin/Repair Instructions
Diagnostic Guidance for U3000-97 Long Range Radar Blocked
PIT6368B
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIP4902T
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6059C
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.
PIT6394B
Service Bulletin/Repair Instructions
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIT6422
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue when performing a night vision camera learn the image can not be turned on. This provides a work around while the issue is being worked.
PIC5650M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIT6320B
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern to repin the auxiliary amplifier number 2 and the audio should be restored.
N25-250378 (652.60)
Over The Air
GM Update 652.60 • Improvements to vehicle diagnostics. • Fixes to preserve battery life and improve charging. • Fixes to address issues with shifting. • Fixes for vehicle airflow in icy conditions. • Improvements to HVAC compressor performance. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
652.70
Over The Air
Important Update GM 652.70 • Improvements to accuracy of Park Assist messaging • Fixes to improve performance of driver assistance systems and rear view camera • Improvements to responsiveness of rear view camera • Fixes to address Super Cruise disengaging erroneously During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
N252500161-01
Service Campaign
If the driver receives a “Driver Assist Unavailable” message, and SuperCruise is non-functional, all future OTA updates may fail. Dealers will replace the Forward Range Radar Sensor to restore SuperCruise functionality and enable future OTA updates.
PIP5601B
Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C
Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
N252500161
Service Campaign
Certain vehicles may have a condition in which SuperCruise is inoperative following a failed over the air (OTA) software update. Dealers will replace the Forward Range Radar Sensor to restore vehicle module communications.
N252502891
Service Campaign
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
PIT5074S
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT6268B
Service Bulletin/Repair Instructions
This Preliminary information communicates where the driver is unable to activate Super Cruise along with a DIC message stating "Super Cruise Subscription Required, Press OnStar Button". Dealer are to power cycle the onstar module to reset.
PIT6393A
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6411
Service Bulletin/Repair Instructions
This information provides software update information for the K73 Telematics module to correct the symptoms described.
PIT6404
Service Bulletin/Repair Instructions
This Preliminary Information communicates the DTC's setting in the SDGM are false, steps to resolve and not to replace the module.
N25-250322 (652.50)
Over The Air
• Improvements to the rear view camera. • Fixes to address missing trailer indicators • Fixes to front and rear display responsiveness • Improvements to performance of climate controls • Fixes to menu for enabling power doors • Fixes to Universal Remote reset During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT5832V
Service Bulletin/Repair Instructions
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
N25-250816 (652.40)
Over The Air
• Improvements to the vehicle's ability to determine speed limits • Improvements to front camera detection for US and Canada exit ramps • Improvements to the performance of the front collision alert During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
N252494770-01
Service Campaign
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6302B
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue for a rub or scarp noise from the steering and dealership are to fully seat the turn signal switch bracket to correct the noise.
PIT6401
Service Bulletin/Repair Instructions
This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.
PIT6402
Service Bulletin/Repair Instructions
This Preliminary information communicates a software concern where the technician may not be able to update the software in the Automatic Level Control Module and a work around to resolve that concern.
PIC6086J
Service Bulletin/Repair Instructions
This PI communicates a procedure to clean oil leaking from the rain sensor.
PIT6393
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
N252494770
Service Campaign
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIP6072
Service Bulletin/Repair Instructions
This Preliminary Information communicates possible conditions they may encounter during HVAC flushing procedures on some vehicles due to adapter compatibility concerns that should be resolved soon.
PIT6180A
Service Bulletin/Repair Instructions
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities.
25-NA-153
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.
PIC6587C
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIT6362C
Service Bulletin/Repair Instructions
This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
PIT5074R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP5981F
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT5966E
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
N25-249420
Over The Air
• This update enables the full functionality of Power Open/Close Doors. • All doors must remain closed during the update to ensure success. • Once the software update is successfully completed, settings for Power Open/Close Doors will be available. • For more information, refer to the Door Operation section in the owner's manual. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
N25-250020
Over The Air
• Fixes to heated seat indicator and functionality • Improvements to adaptive cruise control, collision imminent braking, and diagnostic functionality • Improvements to leveling corrections when driving on a slope extensively • Fixes to help prevent valve compressor from sticking • Improvements to performance of One Pedal Drive at low speeds and launch • Improvements to vehicle propulsion in extreme off-roading circumstances • Improvements to vehicle's ability to recover after a quick key cycle • Improved accuracy of collision calls • Various fixes and improvements During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
N25-250459
Over The Air
• Fixes to enable live TV on rear passenger screens • Improvements to rear entertainment controls when Listen In is activated • Fixes to improve rear passenger screen brightness, responsiveness, and control behavior • Fixes to improve front passenger screen startup, responsiveness, and stability • Fixes to the language change functionality • Fixes to Entertainment Hub functionality During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6324A
Service Bulletin/Repair Instructions
This Preliminary information communicates a repair of a noise in the headliner area near the sunroof on a Cadillac IQ EV
PIT6356B
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
22-NA-083
Service Bulletin/Repair Instructions
This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
25-NA-131
Service Bulletin/Repair Instructions
This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated seat LED indicator remaining illuminated may be due to the BCM software calibration.
23-NA-151
Service Bulletin/Repair Instructions
This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
23-NA-153
Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIE0753I
Service Bulletin/Repair Instructions
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
23-NA-202
Service Bulletin/Repair Instructions
This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
24-NA-202
Service Bulletin/Repair Instructions
This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
25-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
PIE0839
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Inoperative Lumbar and/or Massage Function Message on Driver Information Center (DIC).
PIC6587B
Service Bulletin/Repair Instructions
This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
PIT6356A
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
PIT6362B
Service Bulletin/Repair Instructions
This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
25-NA-108
Service Bulletin/Repair Instructions
This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
25-NA-116
Service Bulletin/Repair Instructions
This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message and/or those who are unable to move the steering wheel after starting the vehicle.
25-NA-117
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the condition of Click or Tick Noise Coming from the Heads Up Display or Upper IP Area.
25-NA-085
Service Bulletin/Repair Instructions
This service bulletin provides information on software related issues and provides technicians information to update the radio software to the latest version.
PIE0836
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC) and/or a no-start condition following a recent vehicle update.
25-NA-118
Service Bulletin/Repair Instructions
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
N242451390-03
Service Campaign
On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
N242491090
Service Campaign
Certain vehicles may have a condition in which the metal at the front door inner panel may be split. Dealers are to inspect the front side doors and replace the door as necessary.
N252503100
Service Campaign
On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
PIT6215B
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIE0834
Service Bulletin/Repair Instructions
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the hood will not latch, open and/or gets stuck, hood ajar message displayed on driver information center (DIC), DTCs P257D, P257E, P257F, B1C80, B1C81, B1C85, B1C89, B1C8C, B1C8D, B1CB5 , B1CBF set.
PIE0833
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the the power windows are inoperative.
24-NA-143
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
22-NA-242
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
24-NA-113
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
PIC6587A
Service Bulletin/Repair Instructions
This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
PIT6317B
Service Bulletin/Repair Instructions
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
25-NA-097
Service Bulletin/Repair Instructions
This service Bulletin provides information on the correction of that one or more Tire Pressure Monitor Sensor (TPMS) showing dashes after recent dealer service or after picking up a newly purchased vehicle.
N252492830-01
Service Campaign
Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.
PI0281L
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIT6286A
Service Bulletin/Repair Instructions
This Preliminary information communicates a normal charteristic with the outside passengers mirror and not to replace the mirror for a normal concern.
25-NA-096
Service Bulletin/Repair Instructions
This technical service bulletin provides information on the correction of the Steering Column Lock with the "Service Steering Column Lock" message or the inability to move the steering wheel after starting the vehicle.
PIC6552E
Service Bulletin/Repair Instructions
This Preliminary information communicates how to recover the Image Processing Module.
PIE0819A
Service Bulletin/Repair Instructions
This engineering information (EI Lite) ends the need for gathering information from technicians in regards to the Pre-Delivery Inspection (PDI) and Customer Vehicle Issues Up to 500 Miles Using the CSMT App to do a Field Product Report (FPR) for Paint Issues or Damage.
PIT6105D
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT6335A
Service Bulletin/Repair Instructions
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.
PIT6362A
Service Bulletin/Repair Instructions
This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
25-NA-092
Service Bulletin/Repair Instructions
This technical service bulletin provides information on the update to the K299 Audio/Video Interface module to correct the front passenger infotainment screen being off when activating the vehicle remote start or opening any other door or liftgate, other than the driver door.
07-00-89-037W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
Service Bulletin/Repair Instructions
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
PIT6362
Service Bulletin/Repair Instructions
This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
N252492830
Service Campaign
Service Update. Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.
13-08-116-001K
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5981E
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6319B
Service Bulletin/Repair Instructions
This Preliminary information communicates that a customer may experience a service high voltage message with a loss of heat. The technician may find P1C01 in history. The technician is advised that engineering is working on updated software.
24-NA-098
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
PIT6356
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
24-NA-164
Service Bulletin/Repair Instructions
This bulletin provides information on Wiper Blade Maintenance Tips.
N25-249456
Over The Air
Update Title: Important Update N25-2494560 Release Notes: Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: • Improves accuracy of service messages for high voltage charging system. • Reduces drain on 12V battery. • Improves performance of charging. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6325B
Service Bulletin/Repair Instructions
This Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.
08-03-10-006I
Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
25-NA-060
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Diagnostic Aid - Super Cruise Unavailable.
PIT6305A
Service Bulletin/Repair Instructions
This Preliminary information communicates a software anomaly exists in the door access control modules, new software to be released to correct the false message.
PIT6320A
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern to repin the auxiliary amplifier number 2 and the audio should be restored.
PIT6317A
Service Bulletin/Repair Instructions
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
17-NA-073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
25-NA-049
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Service High Voltage Message Setting DTC P0CCD.
25-NA-046
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the condition of Unwanted Theft Alarm Due to Glass Breakage Sensor and /or DTC B192A SYM13.
N242490970
Service Campaign
Service update - Certain vehicles listed above may have a condition in which the access control module is preventing over-the-air (OTA) updates. Dealers are to reprogram the access control module.
PIP6048
Service Bulletin/Repair Instructions
This Preliminary information communicates that some instances of P0D22 can be caused by software anomalies and provides dealers with more specific information that can be used to test for P0D22.
PIE0753H
Service Bulletin/Repair Instructions
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIT6044N
Service Bulletin/Repair Instructions
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
24-NA-015
Service Bulletin/Repair Instructions
This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
PIP5981D
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
05-03-07-009L
Service Bulletin/Repair Instructions
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
PIT6325A
Service Bulletin/Repair Instructions
This Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.
11-00-89-005Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIE0819
Service Bulletin/Repair Instructions
This engineering information (EI Lite) is requesting information from technicians to use the CSMT App and do a Field Product Report (FPR) for the Following Issues: Paint Issues or Damage (EXCEPT for Transportation), Moldings, Appliques, Emblems Loose, Warped, Crooked or Missing / Weatherstrips Misaligned, Mis-formed / Sheet Metal and/or Trim Panels Misaligned / Interior Trim Loose, Crooked, Missing.
PIT6291D
Service Bulletin/Repair Instructions
This Preliminary information communicates some normal operational tips on trucks build a new feature power assisted doors.
25-NA-040
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Second Row Executive Seat Does Not Move with C-Pillar Button or Virtual Switches.
05-08-51-001L
Service Bulletin/Repair Instructions
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIT6335
Service Bulletin/Repair Instructions
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.
16-NA-109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIT6339
Service Bulletin/Repair Instructions
This Preliminary information communicates programming the Image Processing module and possible replacing the drivers monitoring camera for concerns with Supercruise Unavailable and Driver Attention Assist Unavailable and Drowsy Driver Feature Disabled.
N24-249059
Over The Air
Update Title: Important Update GM N24-249059 Release Notes: Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: • Improves accuracy of the progress bar for power doors. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6105C
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT6186E
Service Bulletin/Repair Instructions
This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
07-00-89-037V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
22-NA-215
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.
24-NA-048
Service Bulletin/Repair Instructions
This service bulletin provides customer information for rear unwanted automatic braking, usually when reversing out of a garage or driveway.
N24-248897
Over The Air
Update Title: Important Update GM N24-2490440 Release Notes: Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: •Improves calibration of air quality sensor and accuracy of auto rear defog timer. •Applies calibration change to help prevent delays in infotainment response. •Improves performance of driver display to ensure message accuracy. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
10-08-110-001L
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
21-NA-043
Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
25-NA-018
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Radio Software Update W23E-178.1.2-M174-SQBR6-93.4
22-NA-244
Service Bulletin/Repair Instructions
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-064
Service Bulletin/Repair Instructions
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
PIT6327
Service Bulletin/Repair Instructions
This preliminary information communicates an intermittent concern with the K73 Telematics Communication Interface Control Module going offline and losing cellular and data connectivity temporarily.
21-NA-135
Service Bulletin/Repair Instructions
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
01-08-42-001Q
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
22-NA-005
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Information on Opening / Closure Instructions for DDR (Damaged, Defective, Recalled) High Voltage Battery Dunnage / Container.
PIP6008C
Service Bulletin/Repair Instructions
This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
PIT5832U
Service Bulletin/Repair Instructions
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985J
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT6326
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern to perform a reset of the displays through the radio settings. This will correct the concern.
25-NA-015
Service Bulletin/Repair Instructions
This bulletin provides information and a procedure to remove an oversized terminal and connect it directly to the engine wiring harness.
N242490440-01
Service Campaign
Service Update. Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
PIT6324
Service Bulletin/Repair Instructions
This Preliminary information communicates a repair of a noise in the headliner area near the sunroof on a Cadillac IQ EV
PIT6325
Service Bulletin/Repair Instructions
This Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.
PIE0753G
Service Bulletin/Repair Instructions
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
N242451390-02
Service Campaign
Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and confirm whether or not the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and ensure that the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
PIE0813
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to audio distortion coming from the headrest speakers.
25-NA-013
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the condition of 2nd Row Air Flow Does Not Change Position DTC B1DBE Set.
PIT6044M
Service Bulletin/Repair Instructions
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIT6283B
Service Bulletin/Repair Instructions
This Preliminary information communicates that Cadillac IQ EV Specific parts are being placed on a TAC Restriction. 11012964 20250120 PIT6283B 20250116 Service Bulletin/Repair Instructions CADILLAC ESCALADE ESV 2025 UNKNOWN OR OTHER This Preliminary information communicates that Cadillac IQ EV Specific parts are being placed on a TAC Restriction.
PIT6317
Service Bulletin/Repair Instructions
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
24-NA-132
Service Bulletin/Repair Instructions
Warranty Administration - Claim Submission for Field Actions using Vehicle Wide Programming.
PIC6556H
Service Bulletin/Repair Instructions
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.
20-NA-132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
N25-F172AE
Over The Air
Great News! Your vehicle keeps getting better. This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops™
07-00-89-037U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
N242490440
Service Campaign
Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
PIT6305
Service Bulletin/Repair Instructions
This Preliminary information communicates a software anomaly exists in the door access control modules, new software to be released to correct the false message.
24-NA-045
Service Bulletin/Repair Instructions
This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes Applied.
PIT6303A
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue where the 2nd row seat headrest does not want to lock in the upright position and how to resolve that issue
PIP5981C
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIP6009B
Service Bulletin/Repair Instructions
This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
PIT6186D
Service Bulletin/Repair Instructions
This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
PIT6306
Service Bulletin/Repair Instructions
This Preliminary information communicates information that Engineering is aware of an issue causing Service Door message when any door is opened. Engineering is working on a correction at this time.
18-NA-263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
22-NA-038
Service Bulletin/Repair Instructions
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
22-NA-053
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Labor Operations for Limited Production Option (LPO) Calibrated Accessories.
PIT6303
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue where the 2nd row seat headrest does not want to lock in the upright position and how to resolve that issue
N24-248967
Over The Air
Great News! Your vehicle keeps getting better. This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops™
N242451390-01
Service Campaign
Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to remove the First Responder Emergency Cut Loop label from the 12V battery negative cable.
PIC6552D
Service Bulletin/Repair Instructions
This Preliminary information communicates how to recover the Image Processing Module.
PIC6587
Service Bulletin/Repair Instructions
This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
PIT5962B
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6283
Service Bulletin/Repair Instructions
This Preliminary information communicates that due to parts shortages caused by the devastation of hurricane Helene we are restricting transmission assemblies in service.
08-07-30-035I
Service Bulletin/Repair Instructions
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
24-NA-259
Service Bulletin/Repair Instructions
This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
17-NA-271
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
PIT6286
Service Bulletin/Repair Instructions
This Preliminary information communicates a normal charteristic with the outside passengers mirror and not to replace the mirror for a normal concern.
PIT6291A
Service Bulletin/Repair Instructions
This Preliminary information communicates some normal operational tips on trucks build a new feature power assisted doors.
22-NA-238
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
PIC6556F
Service Bulletin/Repair Instructions
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.
24-NA-040
Service Bulletin/Repair Instructions
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
Service Bulletin/Repair Instructions
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
99-00-89-019Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
23-NA-219
Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
08-07-30-026I
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
07-00-89-036K
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
24-NA-174
Service Bulletin/Repair Instructions
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
05-03-08-002J
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.