PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6544
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
PIT6533B
This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts.
PIT6516C
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
PIT6541
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6533A
This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts.
PIT6368D
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIT6512A
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
PIT6517C
This PI advise dealers If U3000 is present, follow the correct service doc by Symptom Byte before contacting PQC; if not present, verify the camera is clean, then contact PQC if no issue is found.
662.60
• Improved vehicle performance when driving in Reverse on slippery surfaces • Better One-Pedal Driving performance • Additional protection for battery health and prevention for battery drain • Improved accuracy for driver display messages
PIT5099J
PI to help diagnose A/C concern
PIP6081C
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT6146A
This Preliminary information communicates on a software anomaly for a DTC that sets for the incorrect side and how to address that concern.
662.50
• Fewer unnecessary service messages, warning light activations, and automated OnStar calls from your vehicle
662.20
• Improvements to help prevent loss of audio, including chimes and turn signal indicator sound • Reduced brightness of front passenger display at night • The front passenger and rear passenger displays will now be able to play content from video streaming services (Canada and Mexico only)
662.30
• Improvements to help prevent loss of audio, including chimes and turn signal indicator sound • Reduced brightness of front passenger display at night • The front passenger and rear passenger displays will now be able to play content from video streaming services (Canada and Mexico only)
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
662.11
• Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked • Cabin Glance, a new feature that displays a live feed of the seating area on your infotainment screen. This allows you to check on passengers, such as kids or pets • Fixes to help ensure responsiveness for the driver display and rear view camera • Improvements to reliability for alerts and chimes
PIT6523
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary
PIP6123
Technical Detail: This PI conveys that the vehicles listed may experience a condition where the vehicle is stuck in parallel condition with no codes resulting in slow DC charging and how to remedy this.
PIT6426B
Fog lamp control may be missing from radio display after a BCM update. Engineering is investigating.
PIT6477C
This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool
PIT6503A
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6519
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
PIT6426A
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
PIT6215C
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIT6516B
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
PIC6540J
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393L
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
661.60
• Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked • Cabin Glance, a new feature that displays a live feed of the seating area on your infotainment screen. This allows you to check on passengers, such as kids or pets • Fixes to help ensure responsiveness for the driver display and rear view camera • Improvements to reliability for alerts and chimes
PIT6516A
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6540H
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6516
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
PIC6540G
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393K
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6508
This Preliminary information communicates to the technician the diagnostic direction needed when the customer complains of SuperCruise Subscription Required Message Displayed on Instrument Cluster.
PIT6503
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
661.40
• Improvements to performance for under-hood storage opening.
N252511441-01
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.
PIP6107
Technical Detail: This PI conveys that the BRFM (Battery Radio Frequency Module) becomes stuck/ logic locked in a state that requires an ENG level reset (RAD-wBMS).
N252529080
Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
661.50
• Fixes to help ensure successful vehicle software updates
PIT6368C
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIT6500
This Preliminary information communicates a HVAC noise when changing the HVAC mode door and that engineering is currently investigating
N252521591-04
Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage. Dealers will re-program the IPM or Front View Camera depending on what the vehicle is equipped with.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
N252541510
Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
661.10
• Improvements to the performance of vehicle software updates • Fixes to help prevent loss of functionality for connectivity features, including maps and Wi-Fi • Fixes to help prevent erroneous emergency calls from vehicle • Fixes for deleting digital keys • Fixes to help ensure proper functionality for mobile app features • Improvements to the performance of Super Cruise
PIP6081B
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT6456D
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
N252521591-03
Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage. Dealers will re-program the IPM or Front View Camera depending on what the vehicle is equipped with.
N252521591-02
Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage. Dealers will reprogram the Image Processing Module.
654.20
• Fixes to help ensure proper functionality for heating and cooling features • Improvements to night mode lights for shifting gears • Fixes for Daytime Running Lamps turning on when set to Off • Fixes to help prevent erroneous missing key messages on driver display • Fixes for accuracy of low tire pressure alert • Fixes for speed threshold for pedestrian alerts • Improvements to the performance of driver assistance features • Fixes to help ensure accurate driver display messages and alerts • Improvements to adaptive cruise control, collision imminent braking, and diagnostic functionality
654.10
• Fixes to help protect battery health.
654.30
• Improvements to the infotainment system from Android update. This Android update removes Alexa Built-in (if supported). Google Assistant will remain available • Fixes to improve responsiveness for the center display, driver display, and camera • Fixes for Apple CarPlay functionality and connectivity (if supported) • Fixes to help ensure proper functionality for Bluetooth • Improvements to audio system performance
PIP6099A
This P/I is advising that the TCM should not be replaced for DTC P16F4 and to follow the repair instructions.
PIT5985K
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIT6457B
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6540F
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6445B
This PI communicates information that the Collision / Detection Systems will revert to default setting of Alert and Brake after an Ignition Cycle due to an Engineering change.
PIT6457A
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6462
This preliminary information communicates an issue with programming error while try to complete N252521591 and provide info on how to complete the programming.
PIT6457
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
N252521591-01
Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage. Dealers will reprogram the Image Processing Module.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
N252521591
Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage. Dealers will reprogram the Image Processing Module.
PIP5981G
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
N252511441
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.
N252519350
Customer Satisfaction Program. Certain vehicles listed above may have a condition where the emblem that is adhered onto the switch module could delaminate and partially separate. Dealers will replace the rear closure release with emblem pushbutton.
PIT6445A
This PI communicates information that the Collision / Detection Systems will revert to default setting of Alert and Brake after an Ignition Cycle due to an Engineering change.
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6444
This preliminary Information is to inform technicians to remove the film protector and to not replace any display with this issue. The customers vehicle is operating correctly.
PIT6445
This PI communicates information that the Collision / Detection Systems will revert to default setting of Alert and Brake after an Ignition Cycle due to an Engineering change.
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
PIC6607B
This Preliminary information communicates not to replace the Image processing Module if the following DTC's are history - U3000 SYM49, U1624, U0140, U023B SYM00, U053C, B1DD SYM57.
PIT6426
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
13598
New Vehicle Monitoring Programs Section in IVH
PIT5479H
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
PIC6607A
This Preliminary information communicates not to replace the Image processing Module if the following DTC's are history - U3000 SYM49, U1624, U0140, U023B SYM00, U053C, B1DD SYM57.
PIT6431
This preliminarily information communication an issue with the supercruise dropping out when next to a merging lane and engineering is investigating.
18-NA-180
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIP6081
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT6424
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6059C
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5074S
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT6409A
A vehicle may be encountered where the owners manual will not load or the customer cannot log into the myCadillac app screen. Dealer is instructed on how to complete the radio device registration.
PIT6302B
This Preliminary information communicates an issue for a rub or scarp noise from the steering and dealership are to fully seat the turn signal switch bracket to correct the noise.
PIP6072
This Preliminary Information communicates possible conditions they may encounter during HVAC flushing procedures on some vehicles due to adapter compatibility concerns that should be resolved soon.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
25-NA-153
This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
22-NA-083
This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
PIE0753I
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
24-NA-202
This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
25-NA-044
This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
22-NA-242
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.