PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6583J
This Preliminary information communicates how to move U018B from Current to History.
PIT6544
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
N252501791
Certain vehicles may experience reduced or intermittent Telematics Control Module functionality. Dealers are to reprogram the Telematic Control Module to the latest software level.
PIT6512A
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
PIT6446A
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT5099J
PI to help diagnose A/C concern
662.20
• Additional protection for battery health and to help prevent battery drain • Improved charging messaging in the driver display • Improved vehicle diagnostics
PIP6021D
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIC6552G
This Preliminary information communicates how to recover the Image Processing Module.
PIP6021C
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.
N25-252332
• Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise.
PIT6426B
Fog lamp control may be missing from radio display after a BCM update. Engineering is investigating.
661.40
• Improvements to diagnostics and service messaging for battery health, particularly in humid conditions. • Improvements to transmission diagnostics used for shifting. • Improvements to charging system diagnostics. • Fixes to help protect EV adapter from overheating while charging. • Reduces unnecessary service messages, check engine light activations, and OnStar calls from your vehicle.
PIT6519
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
PIT6426A
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
PIC6652
This PI Communicates that a grind noise maybe heard if the spring plate is not transferred to the new sunroof/shade motor.
PIT6215C
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIC6540J
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6540H
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6512
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
PIT6248C
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern to reset the radio at this time. The PI will be updated or replaced with TSB once a determination has been made.
PIC6540G
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6580A
This Preliminary information communicates a condition my exist causing a service theft alarm message.
PIC6485F
This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
PIC6627C
This preliminary information is to inform technicians and customers that GM is aware of this concern and to not replace any parts at this time. This will be fixed in a future software update.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIC6583H
This Preliminary information communicates how to move U018B from Current to History.
PIT6413A
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6394E
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
N252541510
Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT6394D
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIC6561A
This Preliminary information communicates that U3000 SYM49 may be found setting in the Drivers Monitoring Control Module.
PIP6043B
This Preliminary Information communicates the steps on diagnosing certain EV vehicles with a blank IPC screen, no charge or start concerns. Information includes steps to resolve for various symptoms are provided to the dealership technician.
PIT6456D
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT6394C
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIC6642A
This PI communicates a possible concern with the customer experiencing a service headlamp message on startup and DTC's B1B5F SYM49 and/or B1B60 SYM49 maybe found current or history.
PIT6456C
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT6456B
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
N252494250-01
Certain vehicles listed above may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. Vehicle owners will be mailed an owner’s manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.
PIT5985K
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
PIC6511C
This Preliminary information communicates that a front license plate frame may cause interference with the park assist sensors.
PIT6456A
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
654.10
•Improvements to help protect battery health in low temperatures. •Improvements to diagnostics to reduce service messages. •Fixes to help protect battery health in high temperatures. •Fixes to improve responsiveness for vehicle diagnostics.
654.20
• Fixes to help ensure successful vehicle software updates. • Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking. • Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features. • Improvements to the performance of electric vehicle sound enhancement. • Fixes to help prevent loss of functionality for Dolby Atmos. • Fixes to ensure proper audio options display in menu. • Fixes to help ensure proper traction control activation.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIT6457B
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6540F
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6578D
This Preliminary information communicates procedure to relearn window motor when it reverses when expressing up.
PIT6457A
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6457
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6456
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIP5981G
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6248B
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern to reset the radio at this time. The PI will be updated or replaced with TSB once a determination has been made.
PIC6485E
This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
PIC6537D
This Preliminary information communicates that a noise or vibration maybe heard from the A/C compressor and that Engineering is working on a resolution.
PIT6446
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
N252521980-01
Certain vehicles listed above, may have a condition in which the Brake System Control Module does not have the latest software. Dealers are to reprogram the Brake System Control Module.
PIP6021B
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.
N252521980
Certain vehicles, may have a condition in which the Brake System Control Module does not have the latest software. Dealers are to reprogram the Brake System Control Module.
PIC6485D
This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
N232401570
Certain vehicles listed above may have a condition in which the Battery Energy Control Module will not exit “commissioning” (start-up), because a Cell Monitoring Unit is offline. Dealers will reprogram the Battery Energy Control Module. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIC6551A
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
653.50
•Improvements to accuracy of Park Assist messaging. •Fixes to improve performance of driver assistance systems and rear view camera. •Improvements to responsiveness of rear view camera. •Fixes to address Super Cruise disengaging erroneously. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIC6621
This PI addresses a possible roll up then down window message.
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
PIT6356C
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
653.30
•Improvements to battery health information. •Fixes for efficiency when using fast charging stations. •Improvements to reliability for climate control and charging. •Improvements to the accuracy of efficiency values. •Improvements to shifting. •Fixes to protect battery health and adjust charge limits. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
653.40
•Improvements to the performance of One-Pedal Driving •Improvements to propulsion and acceleration. •Fixes for vehicle diagnostics. •Improvements to the accuracy of propulsion messaging. •Improvements to vehicle safety features. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6426
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
PIT6424B
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
13598
New Vehicle Monitoring Programs Section in IVH
PIT6424A
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
18-NA-180
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIC6617
PI is created to advise dealer of an issue that may have been induced by OTA programming
PIC6578C
This Preliminary information communicates procedure to relearn window motor when it reverses when expressing up.
PIC6583G
This Preliminary information communicates how to move U018B from Current to History.
PIC6583F
This Preliminary information communicates how to move U018B from Current to History.
N252494250
Certain vehicles may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. Vehicle owners will be mailed an owner’s manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.
PIC6583E
This Preliminary information communicates how to move U018B from Current to History.
PIT6236B
This Preliminary information communicates the active safety features and/or cameras are inoperative or unavailable after a 12 volt battery replacement or battery charge after a low voltage condition.
PIT6424
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
PIT6423
Diagnostic Guidance for U3000-97 Long Range Radar Blocked
PIC6511B
This Preliminary information communicates that a front license plate frame may cause interference with the park assist sensors.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6059C
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.
PIT6394B
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
653.20
GM Update 653.20 • Improvements to vehicle diagnostics. • Fixes to preserve battery life and improve charging. • Fixes to address issues with shifting. • Fixes for vehicle airflow in icy conditions. • Improvements to HVAC compressor performance. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
N24-F165AN
Great News! Your vehicle keeps getting better. This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops™ During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6413
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIC6614
This PI communicates that a brake system failure message may present with no DTC's found in GDS but are viewable in OnStar data. (C0582, P30DA or C058A.)
PIT5832V
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
N252494770-01
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6401
This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.
PIC6086J
This PI communicates a procedure to clean oil leaking from the rain sensor.
N252494770
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIP6072
This Preliminary Information communicates possible conditions they may encounter during HVAC flushing procedures on some vehicles due to adapter compatibility concerns that should be resolved soon.
PIC6552F
This Preliminary information communicates how to recover the Image Processing Module.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
N252502390
Service Update. Certain vehicles listed above may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP5981F
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6356B
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
N25-250020
•Improves how center display adjusts to lighting changes. •Improved warnings when a key is missing. •Better tuning for interior lighting in Stealth mode. •Improvements to automatic low beam headlamp logic. •Smoother dimming and transitions from day to night. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
22-NA-083
This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
PIC6537C
This Preliminary information communicates that a noise or vibration maybe heard from the A/C compressor and that Engineering is working on a resolution.
23-NA-151
This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
N232427510-02
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise. Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
PIE0753I
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
24-NA-202
This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
25-NA-044
This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
25-NA-126
This service bulletin provides information on the wireless charging feature not working or intermittently working, with the replacement of the Wireless Charging Module.
PIT6356A
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
PIE0836
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC) and/or a no-start condition following a recent vehicle update.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
PIT6215B
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIC6583D
This Preliminary information communicates how to move U018B from Current to History.
PIP6043A
This Preliminary Information communicates the steps on diagnosing certain EV vehicles with a blank IPC screen, no charge or start concerns. Information includes steps to resolve for various symptoms are provided to the dealership technician.
PIT6018J
This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.
N232427510-01
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise. Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
N232427510
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise. Dealers will update the Engine Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
N24-F165AL
Great News! Your vehicle keeps getting better. This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops™ During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
N24-F172AE
Great News! Your vehicle keeps getting better. This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops™ During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIC6565A
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with these concerns that engineering is aware and this PI will turn into a bulletin once a repair is available.
PIP6021A
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge. In these instances, it is advised to perform BECM (Battery Energy Control Module) programming and execute the Manual Reset Shunt process. This applies when ALL of the following DTCs are set as current or history: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, and U35AF.
24-NA-143
This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
22-NA-242
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
24-NA-113
This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
PIT6248A
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern to reset the radio at this time. The PI will be updated or replaced with TSB once a determination has been made.
PIT6317B
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIC6552E
This Preliminary information communicates how to recover the Image Processing Module.
PIT6105D
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT6151B
This Preliminary information communicates to the technician that GM is aware of this concern and to update the Google maps application through the playstore.
PIT6335A
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.
PIT6098C
This Preliminary information communicates to the technicians that GM is aware of this issue and are root causing the concern. Once a solution is available, the PI will be updated to reflect the new direction.
PIC6583C
This Preliminary information communicates how to move U018B from Current to History.
PIT5551R
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-158
This service bulletin provides repair information to correct a customer concern of Radio Software issues. Releasing software Version 170.5.1-M166-SQBR3-187.1 – Multiple Updates for IVD Trucks.
23-NA-036
This service bulletin provides diagnostic information for dealers/technicians on an Amber Light on Dual Level Portable Charge Cord Set.
PIT5851F
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
22-NA-096
This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built In Radio.
PIC6583B
This Preliminary information communicates how to move U018B from Current to History.
PIP5981E
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6353
This Preliminary information communicates Proper NACS charging adaptor usage.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
PIT6356
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
24-NA-164
This bulletin provides information on Wiper Blade Maintenance Tips.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
N232428240
This message is to inform dealers that Customer Satisfaction Program N232428240, released on March 7, 2024 through GM GlobalConnect Message GCUS-3-3167, is being temporarily suspended. Involved vehicle status in IVH will be temporarily changed from “Open” to “Manually Closed”. Dealers will be notified when repairs can be resumed. We apologize for any inconvenience this situation may cause.
PIT6317A
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
25-NA-049
This informational bulletin provides information for dealers/technicians on Service High Voltage Message Setting DTC P0CCD.
PIC6578A
This Preliminary information communicates procedure to relearn window motor when it reverses when expressing up.
PIC6583A
This Preliminary information communicates how to move U018B from Current to History.
PIP6048
This Preliminary information communicates that some instances of P0D22 can be caused by software anomalies and provides dealers with more specific information that can be used to test for P0D22.
PIE0753H
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIT6044N
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIP5981D
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP6043
This Preliminary Information communicates the steps on diagnosing certain EV vehicles with a blank IPC screen, no charge or start concerns. Information includes steps to resolve for various symptoms are provided to the dealership technician.
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIT6335
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIT5551Q
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT6105C
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT6112C
This Preliminary information communicates dignostics tips for P0534 codes on 2024 Blazer EV and 2023 and 2024 Lyriq as well as 2024 Equinox EV
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
22-NA-215
This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.
24-NA-155
This service bulletin provides repair information to correct a customer concern of software related issues with release of Radio Software Update Version is W38E-174.4.1-M170-SQBR5-180.5.
24-NA-048
This service bulletin provides customer information for rear unwanted automatic braking, usually when reversing out of a garage or driveway.
PIP6041
This Preliminary information communicates to dealer technicians the need to reprogram all drive motor control modules on the listed vehicles. It also includes several known scenerios the vehicle may experience without the latest software, but it is not intended to be compreshensive since software is continuously improved.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-064
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
PIC6485C
This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
PIC6537B
This Preliminary information communicates that a noise or vibration maybe heard from the A/C compressor and that Engineering is working on a resolution.
21-NA-135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIT5832U
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985J
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIE0753G
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
25-NA-007
This technical bulletin provides a procedure to correct the condition of Lower Closeout Panel Not Sitting Flush.
PIT6044M
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
24-NA-082
This technical bulletin provides a procedure to correct the condition of Clicking Noise at Slow Speeds.
PIT6317
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
24-NA-132
Warranty Administration - Claim Submission for Field Actions using Vehicle Wide Programming.
PIC6556H
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.
PIC6562A
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with these concerns that engineering is aware and this is a temporally repair.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
24-NA-275
This service bulletin provides repair information to trim the Cadillac Emblem Charge Port Door Switch to correct a customer concern of high effort when pressing the emblem to open the charge port door.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT6313
This Preliminary information communicates confusion with the DTC naming of the frontview camera module and when dealership see the naming of the K124 Image Processing Module 1 - Processor 1 it is the B174W Front View Camera - Windshield.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIE0796A
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the Liftgate is Ajar message illuminated on DIC when Liftgate is in the closed position.
PIP5981C
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIP6009B
This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
PIT6265B
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
22-NA-038
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
22-NA-053
This service bulletin provides information for dealers/technicians on Labor Operations for Limited Production Option (LPO) Calibrated Accessories.
PIT5985G
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT5832S
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
24-NA-083
This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.
PIE0753F
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIT6015C
This Preliminary information communicates Diagnostic Tips When Having Difficulties Programming Or Adding Key Fobs / Transmitters.
24-NA-263
This technical bulletin provides a procedure that corrects the condition of Rear Access Open Message Displayed when Liftgate is Closed.
PIC6552D
This Preliminary information communicates how to recover the Image Processing Module.
PIC6587
This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6098B
This Preliminary information communicates to the technicians that GM is aware of this issue and are root causing the concern. Once a solution is available, the PI will be updated to reflect the new direction.
N242452110
Service Update. On certain vehicles, while Super Cruise is engaged, DTC B19F2 (steering wheel touch sensor fault) could occur. Dealers will replace the steering wheel.
PIC6586
This Preliminary information communicates that the Charge Port Door auto close after unplugging the charger feature was turned off to prevent the dust cover breaking the charge port door.
22-NA-238
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
PIP5981B
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6112B
This Preliminary information communicates dignostics tips for P0534 codes on 2024 Blazer EV and 2023 and 2024 Lyriq as well as 2024 Equinox EV
PIT6112A
This Preliminary information communicates dignostics tips for P0534 codes on 2024 Blazer EV and 2023 and 2024 Lyriq as well as 2024 Equinox EV
PIT6265A
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
PIP6021
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge. In these instances, it is advised to perform BECM (Battery Energy Control Module) programming and execute the Manual Reset Shunt process. This applies when ALL of the following DTCs are set as current or history: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, and U35AF.
PIT6018H
This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.
PIC6556F
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.
PIT5832R
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985F
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIC6575
This Preliminary information communicates that the instrument panel panel center IP compartment may open slightly while driving and Engineering is working on a resolution.
PIC6583
This Preliminary information communicates how to move U018B from Current to History.
PIT6245
This Preliminary information communicates the need to program the BECM before replacement of the high Voltage battery.
23-NA-217
This service bulletin provides information on Lithium-Ion Battery - TAC Approval and Exchange Program for Cadillac LYRIQ, Chevrolet Blazer EV, Equinox EV and Corvette E-Ray.
PIC6556E
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.
PIT6044L
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIT6236
This Preliminary information communicates the the active safety features and/or cameras are inoperative or unavailable after a 12 volt battery replacement or battery charge after a low voltage condition.
PIT6265
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
PIC6485B
This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
PIC6556D
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.
PIE0753E
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIP5994
This Preliminary information communicates information on software issues for the P2980 Code, and steps to check see how the code is failing. these steps will help the dealer determine if a pending software fix will correct the issue of if parts need to be replaced.
PIT6236A
This Preliminary information communicates the the active safety features and/or cameras are inoperative or unavailable after a 12 volt battery replacement or battery charge after a low voltage condition.
PIP6009A
This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
PIC6580
This Preliminary information communicates that a Service Theft Alarm message may display and to check the P18 Door Lock Status Indicator operation.
PIC6578
This Preliminary information communicates procedure to relearn window motor when it reverses when expressing up.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
PIT6215A
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
24-NA-208
This service bulletin provides service information for dealers/technicians on Radio Staying on for approximately One Minute After Vehicle is Shut Off and Door is Opened.
PIT6248
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern to reset the radio at this time. This PI will be updated for the service fix once available.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
PIT5551P
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5985E
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIP5981A
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIC6086H
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIC6500B
This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with U053C setting and Engineering is working on a resolution.
PIC6565
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with these concerns that engineering is aware and this PI will turn into a bulletin once a repair is available.
PIT6044K
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIT6047D
This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for the 12v battery state of charge being to low that will cause the radio to not USB update.
PIT6151A
This Preliminary information communicates to the technician that GM is aware of this concern and to update the Google maps application through the playstore.
PIT6215
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
22-NA-235
This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using iPhone and Samsung Phones at Offset Positions.
PIC6511A
This Preliminary information communicates that a front license plate frame may cause interference with the park assist sensors.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC6552C
This Preliminary information communicates how to recover the Image Processing Module.
PIC6556C
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.
PIT6044J
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIC6562
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with these concerns that engineering is aware and this is a temporally repair.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT6182A
This Preliminary information communicates if a customer and service tech encounter this issue, it is a settings option that can be turned off to correct.
PIT6199
This Preliminary information communicates if a customer and service tech encounter this issue, this is normal operation and nothing should be replaced/repaired.
PIC6497B
This Preliminary information communicates that a click or tick noise may be heard when adjusting HVAC temperatures.
PIE0769E
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the door windows that will not roll all the way up.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
24-NA-139
This bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start, Stalling, Loss of Power, Fuel Gauge Inoperative/Erratic, MIL Illuminated - DTC P023F and/or P129F Set.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIC6485A
This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
PIC6552B
This Preliminary information communicates how to recover the Image Processing Module.
PIC6556A
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 setting with no other DTCs.
PIC6556B
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.
PIC6559
This Preliminary information communicates that the Auto Guide Lighting maybe inoperative and Engineering is working on a resolution.
PIC6561
This Preliminary information communicates that U3000 SYM49 may be found setting in the Drivers Monitoring Control Module.
PIT5985D
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT6065H
This Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns.
PIC6556
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 setting with no other DTCs.
N232428540-02
Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
PIE0753D
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIT5832P
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIC6552
This Preliminary information communicates how to recover the Image Processing Module.
PIC6552A
This Preliminary information communicates how to recover the Image Processing Module.
PIP5981
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT5832M
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5832N
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT6044H
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIT6065G
This Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
N24-245347
This update corrects a false wheel slippage detection in the anti-lock braking system (ABS) while traveling on a dry surface at speeds below 25 mph. When combined with other factors, this false detection can cause the vehicle’s brakes to have reduced stopping performance or become inoperable.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
N232428540-01
Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
18-NA-279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
PIE0769D
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the door windows that will not roll all the way up.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
24-NA-038
This service bulletin provides Radio Software update Version W27E-172.5.1-M169-SQBR4-126.3 repair information to correct customer concerns of radio software issues.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIE0788C
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to MIL illuminated on DIC to correct BET and BEV3 Ultium Packs Setting Moving Average Voltage Detection (MAVD) and Delta Voltage Rest Period (DVRP) Fault Codes.
22-NA-070
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
PIE0788B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to MIL illuminated on DIC to correct BET and BEV3 Ultium Packs Setting Moving Average Voltage Detection (MAVD) and Delta Voltage Rest Period (DVRP) Fault Codes.
21-NA-068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
N232428240-04
Customer Satisfaction Program - Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
PIE0778A
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to steering loss of assist while driving.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
N232428240-03
Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
N232428540
Customer Satisfaction Program - Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
24-NA-085
This informational bulletin provides information for dealers/technicians on Updates Failing on K73 Telematics Control Module via SPS.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIE0788A
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to MIL illuminated on DIC to correct BET and BEV3 Ultium Packs Setting Moving Average Voltage Detection (MAVD) and Delta Voltage Rest Period (DVRP) Fault Codes.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT6065F
This Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIE0779B
This engineering information (EI) closure ends the need for gathering further information from the field. Dealers should refer to Field action N232428540 in SI.
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
24-NA-069
This technical bulletin provides repair information to correct a customer concern of Image Processing Module setting DTC U3000_57.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
N232429880
Service update - certain vehicles may have a software defect that causes a diagnostic trouble code (DTC) to set. Dealers are to reprogram the battery energy control module.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
N232428240-02
Certain 2023 - 2024 model year Cadillac LYRIQ vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
N232423610
Customer Satisfaction Program - Certain vehicles may need an insert with updated towing information for their Essential Operating and Safety Manual. Dealers will insert updated towing information into the Essential Operating and Safety Manual. Since the towing information insert can be easily installed, and to reduce customer inconvenience, the insert will be sent directly to customers of record along with instructions. Customers may place the insert into their Essential Operating and Safety Manual or, if they desire, they may ask the dealer to perform this task. In addition, if the customer has accepted the Terms and Conditions and are a connected customer, the electronic copy in the infotainment system will automatically be updated.
PIT6105B
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
N232422480
Service Update: Certain vehicles may have a condition in which the headlampsâ aim may drift high or low during a drive compared to the initial aim at key-on. Dealers are to reprogram the Headlamp Control Module.
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT5832L
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT6131
This Preliminary information communicates that all Canyon, Colorado and LYRIQ Radios are on ESC restriction and will need TAC approval for replacement.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIE0779A
This engineering information (EI) provides special update instructions for A11 Radio.
PIT6065E
This Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns.
PIP5957A
This Preliminary information communicates to the dealer of a possible issue with the vehicle is that the code was set in error and will need a reset procedure performed to verify. This PI outlines the path the dealer is to take to verify that the vehicle can be repaired with this procedure to prevent unnecessary parts replacement and time in service.
PIT6044G
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIE0769C
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard the door windows will not roll all the way up.
PIC6498A
This concise summary was created to advise of engineering investigation to address Error 302 when accessing the Energy APP.
22-NA-114
This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV) High Voltage Battery Handling.
PIT6065D
This Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns.
PIE0779
This engineering information (EI) provides special update instructions for A11 Radio.
PIE0778
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to steering loss of assist while driving.
20-NA-018
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
PIC6483A
This Preliminary information communicates that a loss of communication with the Brake System Control Module may occur and to contact GMTAC.
PIT6097C
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
23-NA-055
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) â FAQs.
23-NA-189
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
PIE0753C
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIP5957
This Preliminary information communicates to the dealer of a possible issue with the vehicle is that the code was set in error and will need a reset procedure performed to verify. This PI outlines the path the dealer is to take to verify that the vehicle can be repaired with this procedure to prevent unnecessary parts replacement and time in service.
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIE0769B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard the door windows will not roll all the way up.
PIT6113
This Preliminary information communicates a normal programming Characteristic for the K73 Telematics Control Module.
PIC6537A
This Preliminary information communicates that a noise or vibration maybe heard from the A/C compressor and that Engineering is working on a resolution.
PIT6105A
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT6112
This Preliminary information communicates dignostics tips for P0534 codes on 2024 Blazer EV and 2023 and 2024 Lyriq.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
24-NA-011
This service bulletin provides repair information to correct a customer concern of rear sunroof itching.
PIC6537
This Preliminary information communicates that a noise or vibration maybe heard from the A/C compressor and that Engineering is working on a resolution.
23-NA-221
This service bulletin provides a procedure for Sun Load, Ambient Light, and Charge Indicator Sensor Replacement to correct a customer concern of A/C Inoperative or A/C blows warm air.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5858A
This Preliminary information communicates ordering process for the front and rear drive unit restriction for the 2023 - 2024 Cadillac Lyriq
PIT6047C
This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for the 12v battery state of charge being to low that will cause the radio to not USB update.
PIT6105
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT6065C
This Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns.
PIE0769A
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard the door windows will not roll all the way up.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6097B
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
PIP5952
This preliminary information communicates to all field technicians the imperative protocol that if any of the listed codes are detected, currently or historically, the specified procedure must be strictly followed prior to the replacement of any A28B secondary contactor assembly. This advisory highlights that the presence of these codes could be indicative of a potential calibration anomaly. By following the outlined procedure, it is likely that the concern can be resolved without the necessity for additional parts.
PIT6092B
This Preliminary information communicates to general motor technicians that this concern can happen once the radio is factory reset. GM is aware of this and have provided a work around but is still developing the repair.
PIT6098
This Preliminary information communicates to the technicians that GM is aware of this issue and are root causing the concern. Once a solution is available, the PI will be updated to reflect the new direction.
PIT6097A
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIC6525A
This Preliminary information communicates to dealership technicians that this could be a radio software concern that caused this issue. Follow normal SI diagnostics if Google services are not operational. This PI will be updated with further information once a correction is created.
PIE0769
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to door windows that will not roll all the way up.
PIE0762A
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the backlight on infotainment and cluster screen is black and/or blank.
PIT6097
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIT6092A
This Preliminary information communicates to general motor technicians that this concern can happen once the radio is factory reset. GM is aware of this and have provided a work around but is still developing the repair.
PIT6044F
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIT6092
This Preliminary information communicates to general motor technicians that this concern can happen once the radio is factory reset. GM is aware of this and have provided a work around but is still developing the repair.
PIE0759C
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the Malfunction Indicator Lamp (MIL) being illuminated on Driver Information Center (DIC), A/C not blowing cold air and/or the A/C working intermittently.
23-NA-106
This service bulletin provides a repair procedure to correct a customer concern of the Floor Console Armrest Lower Panel separating.
PIT5985C
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIE0759B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the Malfunction Indicator Lamp (MIL) being illuminated on Driver Information Center (DIC), A/C not blowing cold air and/or the A/C working intermittently.
PIC6529
This Preliminary information communicates to the technician how to address Hvac Temperature door issues and associated Service vehicle soon light. Summary: if concern is still present after loosening actuator and relearning then Hvac case replacement may be needed.
PIT5832K
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
PIP5859C
This Preliminary information communicates that the High Voltage Battery pack is on TAC restriction where TAC will Authorize the full HV Battery pack Exchange with Engineering Review needed.
PIC6527
This Preliminary information communicates that a U018B maybe found setting current or history, do not diagnose, the module is not used on 23 and 24 model years.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT6044E
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIC6525
This Preliminary information communicates to dealership technicians that this could be a radio software concern that caused this issue. Follow normal SI diagnostics if Google services are not operational. This PI will be updated with further information once a correction is created.
PIT6044D
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIC6517B
This Preliminary information communicates that a service door latch system message maybe displayed without any related DTC's.
PIC6488G
This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio and required sequence of programming for replacement and existing radios.
N232413240
Service Update - vehicles may have a condition in which the air conditioning hoses are twisted. Dealers are to inspect the air conditioning hoses and repair if necessary.
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
PIT6065A
This Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIP5890A
This Preliminary information communicates to the dealership tech of a possible area of concern to look before replacement of any parts.
99-00-89-019Y
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIP5941
This Preliminary information communicates to the field if codes P0B13, and or U2AF1 are set history to clear codes and recommend to avoiding any possible suspect charging stations until software updates are available and implemented.
PIE0753B
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIE0753A
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-173
This service bulletin provides repair information to correct customer concerns of Radio Software issues.
PIC6519
This Preliminary information communicates that a click or tick noise may be heard from the wheels , engineering is working on a resolution.
N/A
Potential Low Battery/No Start Issue
PIE0762
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the backlight on infotainment and cluster screen is black and/or blank.
PIC6497A
This Preliminary information communicates that a click or tick noise may be heard when adjusting HVAC temperatures.
PIE0759
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the Malfunction Indicator Lamp (MIL) being illuminated on Driver Information Center (DIC), A/C not blowing cold air and/or the A/C working intermittently.
N23-240430
'(There may be future updates under this same release number.) Your Cadillac LYRIQ keeps getting better. This vehicle software update includes the following: Refinements: â¢Updates made to the rear camera functionality to help improve accuracy and functionality. â¢A variety of other minor software updates to help make your driving and in-vehicle experience better. Better Never Stopsâ¢
N23-241765
'(There may be future updates under this same release number.) Your Cadillac LYRIQ keeps getting better. This vehicle software update includes the following: Refinements: â¢Updates made to the HVAC functionality to help improve air conditioning performance in warmer weather conditions. â¢Updates made to the electric vehicle charging functionality to help provide a quicker charging experience. â¢Updates made to the Long Range Radar functionality to help improve the driving experience in wet conditions. â¢A variety of other minor software updates to help make your driving and in-vehicle experience better. Better Never Stopsâ¢
PIT6018G
This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.
PIC6488F
This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio and required sequence of programming for replacement and existing radios.
PIT5832J
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985B
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIC6488E
This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio and required sequence of programming for replacement and existing radios.
N232409680
Service Update. Certain vehicles may have a condition in which the charge port door could be damaged from manual operation. Dealers are to replace the Charge Port Housing.
N222392960-04
Customer Satisfaction Program - certain vehicles may have a condition where the Super Cruise and Surround Vision features are not activated. Dealers are to reprogram the image processing module and if necessary, reprogram the short range radar sensors.
PIT6018F
This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.
PIC6493A
This Preliminary information communicates that the steering wheel maybe contacting the column covers and to inspect for the turn signal switch bracket to be correctly installed on the steering column.
PIT6018E
This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.
PIT6047B
This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for the 12v battery state of charge being to low that will cause the radio to not USB update.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
N232409550
Customer Satisfaction Program - Certain vehicles may have an incorrect refrigerant label. Dealers are to replace the refrigerant label.
PIT6047A
This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for the 12v battery state of charge being to low that will cause the radio to not USB update.
N232416980
Customer Satisfaction Program - certain 2023 and 2024 model year vehicles, may have a condition where the 12 volt battery has almost discharged or is at an increased risk of accelerated discharge. Dealers are to disconnect, then reconnect the 12 volt battery and reprogram the serial data gateway module.
PIT6018D
This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.
PIT6044A
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIC6488D
This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio and required sequence of programming for replacement and existing radios.
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-124
This service bulletin provides repair information to correct a customer concern of Dead battery Resulting from Communication Gateway Module Activity.
PIT6047
This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for the 12v battery state of charge being to low that will cause the radio to not USB update.
PIT6044
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIC6488C
This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio.
PIC6515
This Preliminary information communicates that a service drivers assist message may be displayed with U197A found setting current or history.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIT6042A
This Preliminary Information communicates a potential discharged battery concern due to a vehicle communication issue.
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
PIC6491A
This Preliminary information communicates That a service door latch system message maybe displayed with no related DTC's.
PIC6511
This Preliminary information communicates that a front license plate frame may cause interference with the park assist sensors.
23-NA-120
This service bulletin provides a procedure to correct a condition of Lower Steering Wheel Controls Inoperative, DTC B1A37.
PIT5878E
This Preliminary information communicates to the field engineering contacts to assist in the diagnosis of HVAC concerns on the new 2023-2024 LYRIQ.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
N222392960-03
Customer Satisfaction Program - certain vehicles may have a condition where the Super Cruise and Surround Vision features are not activated. Dealers are to reprogram the image processing module and if necessary, reprogram the short range radar sensors
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
23-NA-111
This technical bulletin provides a procedure to correct the condition of Poor Wipe Quality, Noise, Skipping, Chatter, and/or Scratched Glass Due to Driver Side Wiper.
N222392960-02
Customer Satisfaction Program - Certain vehicles may have a condition where the Super Cruise and Surround Vision features are not activated. Dealers are to reprogram the image processing module and if necessary, reprogram the short range radar sensors.
N23-241208
(There may be future updates under this same release number.) Your Cadillac LYRIQ keeps getting better. A vehicle software update is ready for you to install which includes the following: Refinements: â¢Updates made to the Super Cruise driver assistance technology to expedite all future updates and for a more seamless experience while operating. â¢A variety of other minor software updates to make your driving and in-vehicle experience better. Better Never Stops⢠During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIC6458B
This Preliminary information communicates that Parts that the ECS are on Restriction
23-241208
(There may be future updates under this same release number.) Your Cadillac LYRIQ keeps getting better. A vehicle software update is ready for you to install which includes the following: Refinements: â¢Updates made to prevent unwanted power consumption while undergoing a vehicle software update â¢A variety of other minor software updates to make your driving and in-vehicle experience better. Better Never Stops⢠During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIE0752A
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the steering wheel button for the cruise control and/or radio control are not responding when pressed.
PIC6456A
This Preliminary information communicates that Cadillac LYRIQ Specific parts are being placed on a TAC Restrication
PIP5859B
This Preliminary information communicates that the High Voltage Battery pack is on TAC restriction where TAC will Authorize the full HV Battery pack Exchange with Engineering Review needed.
21-NA-061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
23-NA-096
This service bulletin provides repair information to correct a customer concern of Service High Voltage System Lamp Illuminated with DTCs P0D08 and P0D0F Setting in Battery Energy Control Module.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
PIE0753
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIC6507
This Preliminary information communicates to the technicians that if they have this customer concern with the SVS present due to the U164E setting in the BECM, engineering is aware and working on a solution.
PIE0752
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the steering wheel button for the cruise control and/or radio control are not responding when pressed.
PIC6500A
This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with U053C setting and Engineering is working on a resolution.
PIC6506
This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to disconnect the battery for 15 minutes and retest operation. This could also take a few battery disconnects for the radio to restore functionality. Once restored, technicians are to update the radio and retest.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
N222385700
Service Update. Certain vehicles may have a condition where the main body wiring harness (MBWH) could be abraded by a mounting stud. Dealers will install a clip to the MBWH to prevent damage from the mounting stud.
PIP5859A
This Preliminary information communicates that the High Voltage Battery pack is on TAC restriction where TAC will Authorize the full HV Battery pack Exchange with Engineering Review needed.
N222382520
Service Update - certain vehicles may experience a vibration in the steering wheel while turning. Â Dealers will inspect for proper clip orientation and if necessary, replace the intermediate shaft bolt.
PIC6501B
This Preliminary information communicates Instructions to properly open the upper IP bin door and reset the Inertia Lock if needed.
PIC6505
This Preliminary information communicates to the GM Technicians that this is normal operation and the Surround Vision Recorder (SVR) is not an available feature for the 2023MY-2024 MY.
PIC6503
This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to Double USB Update the A11 radio receiver.
N222390690
Service Update. Certain vehicles may have a condition in which the high voltage harness contacts a sharp edge on the high voltage battery case. Dealers will install anti-abrasion tape and secure the high voltage harness.
PIT5832H
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
N222392961
Customer Satisfaction Program - vehicles may have a condition where the Super Cruise and Surround Vision features are not activated. Dealers are to replace the image processing module.
PIC6488B
This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio.
01-08-42-001P
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIC6501A
This Preliminary information communicates Instructions to properly open the upper IP bin door and reset the Inertia Lock if needed.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
N232397810
Service Update - Certain vehicles may have a condition in which audio is lost for phone calls using Bluetooth or OnStar. Dealers are to reprogram the Virtual Cockpit Unit (VCU) software.
PIT5878D
This Preliminary information communicates to the field engineering contacts to assist in the diagnosis of HVAC concerns on the new 2022-2024 HUMMER EV and the 2023 LYRIQ.
PIC6501
This Preliminary information communicates Instructions to properly open the upper IP bin door and reset the Inertia Lock if needed.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIC6489D
This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to Double USB Update the A11 radio receiver while GM is working on a solution.
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIC6500
This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with U053C setting and Engineering is working on a resolution.
PIC6484A
This Preliminary information communicates that a BCM calibration is preventing the ability to learn transmitters to the vehicle
PIC6499
This Preliminary information communicates that a U3000 SYM57 maybe found setting in a Short Range Radar and a VCI number will be required to allow reprogramming.
PIT5996
This Preliminary information communicates a issue with the K219 lighting control module that prevents special functions from operating correctly with the GDS2 scan tool
N222392960-01
Customer Satisfaction Program - certain may have a condition where the Super Cruise and Surround Vision features are not activated. Dealers are to reprogram the image processing module and if necessary, reprogram the short range radar sensors.
PIC6498
This consise summary was created to advise of engineering investigation to address Error 302 when accessing the Energy APP.
N232404440
Stop Delivery Order: Reference Number N232404440
PIT5878C
This Preliminary information communicates to the field engineering contacts to assist in the diagnosis of HVAC concerns on the new 2022-2023 HUMMER EV and the 2023 LYRIQ.
PIC6497
This Preliminary information communicates that a click or tick noise may be heard when adjusting HVAC temperatures.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
N222387630
Customer Satisfaction Program - Certain vehicles may have a condition in which the reverse rim wheel valve clearance has limited space to use standard air chucks when adjusting tire pressure. Dealers will provide customers with Valve Stem extensions.
PIP5902A
This Preliminary information communicates to the dealer of codes that set not to clear,unhook 12 volt power or program any module until discussing case with GM TAC. Once TAC case is started we will be reqesting the service managers name for a disptch of the FSE to gather a data dump for engineering review.
PIT5832G
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985A
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
22-NA-115
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
PIC6458A
This Preliminary information communicates that Parts that the ECS are on Restriction
PIC6489
This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to replace the A11 radio receiver while GM is working on a solution.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
N222378271-01
Certain vehicles may have multiple software issues such as no audio, flashing cornering lamps, or lighting concerns. Dealers will confirm the over-the-air updates are installed. Various modules will be manually updated by the dealer with the latest software.
N222384530
Customer Satisfaction Program - On October 27, 2022, General Motors released Customer Satisfaction Program N222384530 with an initial vehicle population of 21. We are adding the remaining 139 VINs to the involved vehicle population. Important: An initial supply of part numbers 87849010, 86777479, 85515565 and 11549309 were pre-shipped to dealers that had vehicles in new vehicle inventory on October 27, 2022. The pre-ship completed at the end of October. All other vehicles in the involved population will need to order through Customer Care and Aftersales. The parts required for this program are on restriction through the GM Technical Assistance Center (TAC). Please contact TAC at telephone number US 1-877-446-8227 (Action Center prompt) or Canada 1-800-263-7740 for English or 1-800-263-7960 for French. Customer Letter Mailing The customer letter mailing for the third phase will begin in January. Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated January 3, 2023. A Stock VIN list is not included as our records show there are no vehicles in dealer new inventory.
22-NA-257
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.