Vehicle report

2025 CADILLAC OPTIQ

Compare every CADILLAC OPTIQ yearNHTSA and EPA records

Service bulletins

261 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIC6629F

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIP4902W

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC6583J

Service Bulletin/Repair Instructions

This Preliminary information communicates how to move U018B from Current to History.

PIT6541

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

662.20

Over The Air

• Additional protection for battery health and to help prevent battery drain • Improved charging messaging in the driver display • Improved vehicle diagnostics • Improves traction and stability control when accelerating or on uneven terrain • Improves braking and stopping performance on low-traction surfaces • Improves the performance of assisted braking

N252502890-01

Service Campaign

Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the front electric drive transmission module.

PIC6551C

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIC6661

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician a diagnostic tip when they encounter a condition that involves the tail lights staying on after the vehicle has been turned off.

PIC6656A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for the rear disc brakes.

PIT6368D

Service Bulletin/Repair Instructions

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.

PIT6512A

Service Bulletin/Repair Instructions

This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.

661.20

Over The Air

• Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras. • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked. • Cabin Glance, a new feature that displays a live feed of the seating area on your infotainment screen. This allows you to check on passengers, such as kids or pets.

PIC6656

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for the rear disc brakes.

N252528241-01

Service Campaign

Certain vehicles listed above may have a condition in which the vehicle experiences a reduction in deceleration during a low-speed ABS braking event when the road surface transitions from smooth to rough surfaces. Dealers are to reprogram the Brake System Control Module. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.

PIT5099J

Service Bulletin/Repair Instructions

PI to help diagnose A/C concern

N252534680

Service Campaign

Customer Satisfaction Program. Certain vehicles listed above may experience delamination from the foam windshield seal in higher temperatures. Dealers will inspect, and if necessary, replace the windshield foam seal.

PIC6655

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction needed when encountering an issue with pinch point protection is inoperative on the front windows.

PIP6021D

Service Bulletin/Repair Instructions

PIC6628E

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.

661.10

Over The Air

• Improvements to high voltage battery diagnostics • Improvements to transmission diagnostics used for shifting • Fixes to protect EV adaptor from overheating while charging

PIT5966F

Service Bulletin/Repair Instructions

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIP6021C

Service Bulletin/Repair Instructions

N25-252332

Over The Air

• Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise.

PIP6103C

Service Bulletin/Repair Instructions

This PI explains that the T18, Battery charger drive power distribution control modules are on parts restriction thru TAC.

PIT6426B

Service Bulletin/Repair Instructions

Fog lamp control may be missing from radio display after a BCM update. Engineering is investigating.

PIT6503A

Service Bulletin/Repair Instructions

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

N262547330

Service Campaign

Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.

PIT6519

Service Bulletin/Repair Instructions

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

PIT6426A

Service Bulletin/Repair Instructions

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.

PIT6215C

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.

PIP6103B

Service Bulletin/Repair Instructions

This PI explains that the T18, Battery charger drive power distribution control modules are on parts restriction thru TAC.

PIC6540J

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers a procedure to reset the radio.

PIT6393L

Service Bulletin/Repair Instructions

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

PIC6423A

Service Bulletin/Repair Instructions

Pi created to provide GM dealers with information on gathering information for projection issue

PIC6540H

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers a procedure to reset the radio.

PIC6551B

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIP6103A

Service Bulletin/Repair Instructions

This PI explains that the T18, Battery charger drive power distribution control modules are on parts restriction thru TAC.

PIT6512

Service Bulletin/Repair Instructions

This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.

N262547330-01

Service Campaign

PIC6540G

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers a procedure to reset the radio.

PIT6393K

Service Bulletin/Repair Instructions

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

PIC6620A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction needed when the customer complains of the charge port door being hard to open.

PIC6629D

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIC6604A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer how to address a customer concern of a scrapping noise coming from the steering wheel/column area.

PIT6339A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field on how to diagnosis Supercruise Unavailable and Driver Attention Assist Unavailable and Drowsy Driver Feature Disabled message.

PIT6503

Service Bulletin/Repair Instructions

PIC6627C

Service Bulletin/Repair Instructions

This preliminary information is to inform technicians and customers that GM is aware of this concern and to not replace any parts at this time. This will be fixed in a future software update.

PIT3271Q

Service Bulletin/Repair Instructions

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIT6368C

Service Bulletin/Repair Instructions

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.

PIC6583H

Service Bulletin/Repair Instructions

This Preliminary information communicates how to move U018B from Current to History.

PIT6413A

Service Bulletin/Repair Instructions

This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.

654.31

Over The Air

• Improvements to the performance of driver assistance features. • Fixes to help ensure accurate driver display messages and alerts. • Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking. • Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features. • Fixes to help ensure proper functionality for heating and cooling features. • Improvements to night mode lights for shifting gears. • Fixes for Daytime Running Lamps turning on when set to Off. • Fixes to help prevent erroneous missing key messages on driver display. • Fixes for accuracy of low tire pressure alert. • Fixes for speed threshold for pedestrian alert

PIP4902V

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

Service Bulletin/Repair Instructions

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT6393J

Service Bulletin/Repair Instructions

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

PIC6629C

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT6394E

Service Bulletin/Repair Instructions

A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.

N252541510

Service Campaign

Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.

PIT6425D

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

PIT6394D

Service Bulletin/Repair Instructions

A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.

PIC6645

Service Bulletin/Repair Instructions

This Preliminary Information provides a repair direction for an inoperative amplifier module due to water intrusion.

PIP6043B

Service Bulletin/Repair Instructions

This Preliminary Information communicates the steps on diagnosing certain EV vehicles with a blank IPC screen, no charge or start concerns. Information includes steps to resolve for various symptoms are provided to the dealership technician.

PIT6456D

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.

PIT6394C

Service Bulletin/Repair Instructions

A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.

PIT6456C

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.

PIC6638A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction needed to address an inaccurate speed limit sign displayed on instrument cluster.

PIT6456B

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.

N252494250-01

Service Campaign

Certain vehicles listed above may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. Vehicle owners will be mailed an owner’s manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.

PIC6628D

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.

PIT6456A

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.

PIC6603A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction needed to address a Service headlamp message with DTC C103D sym28.

654.20

Over The Air

• Improvements to help protect battery health in low temperatures. • Improvements to diagnostics to reduce service messages. • Fixes to help protect battery health in high temperatures. • Fixes to improve responsiveness for vehicle diagnostics.

PIT6425C

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

PIP6098

Service Bulletin/Repair Instructions

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.

PIT6457B

Service Bulletin/Repair Instructions

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

PIP4902U

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC6540F

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers a procedure to reset the radio.

PIT6393H

Service Bulletin/Repair Instructions

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.

N252525760

Service Campaign

Certain vehicles, may have a condition in which the Drive Motor Power Distribution Control Module fails. Dealers are to replace the Drive Motor Power Distribution Control Module.

PIC6633

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction needed to address a window performance issue or noise complaint.

PIC6629B

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT6457A

Service Bulletin/Repair Instructions

PIT6393G

Service Bulletin/Repair Instructions

PIT6457

Service Bulletin/Repair Instructions

PIT6456

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.

PIC6616A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction needed for a complaint of a squeak noise coming from the rear of the vehicle when driving over bumps.

PIT5214G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

654.10

Over The Air

Fixes to help prevent loss of functionality for OnStar, infotainment apps, and connectivity features. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle.

PIC6628C

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.

PIC6629A

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIP5981G

Service Bulletin/Repair Instructions

This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.

PIC6629

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIC6628B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.

PIC6628A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.

PIP6021B

Service Bulletin/Repair Instructions

PIC6628

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.

PIT6393F

Service Bulletin/Repair Instructions

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

PIC6623

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction necessary to address a condition when the vehicle will no un-parallel park.

PIT6425B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

PIT6425A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

PIC6551A

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIC6601B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the possible cause for creak, rattle or tick noise coming from the LH side of the dash.

PIT6393E

Service Bulletin/Repair Instructions

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

PIT6440

Service Bulletin/Repair Instructions

The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.

PIT6393D

Service Bulletin/Repair Instructions

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

PIT6411B

Service Bulletin/Repair Instructions

This information provides software update information for the K73 Telematics module to correct the symptoms described.

PIC6620

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction needed when the customer complains of the charge port door being hard to open.

PIT6356C

Service Bulletin/Repair Instructions

This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.

PIC6587E

Service Bulletin/Repair Instructions

This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.

PIT6393C

Service Bulletin/Repair Instructions

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

PIT6426

Service Bulletin/Repair Instructions

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.

PIT6424B

Service Bulletin/Repair Instructions

A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.

13598

Other

New Vehicle Monitoring Programs Section in IVH

PIC6587D

Service Bulletin/Repair Instructions

This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.

PIT6424A

Service Bulletin/Repair Instructions

A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.

18-NA-180

Service Bulletin/Repair Instructions

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.

PIC6617

Service Bulletin/Repair Instructions

PI is created to advise dealer of an issue that may have been induced by OTA programming

N252519910

Service Campaign

Certain vehicles may have a condition in which the Front Right Brake Line Fitting is torqued under specification. Dealers are to tighten the Front Right Brake Line Fitting to the specified torque.

PIC6583F

Service Bulletin/Repair Instructions

This Preliminary information communicates how to move U018B from Current to History.

PIC6583E

Service Bulletin/Repair Instructions

This Preliminary information communicates how to move U018B from Current to History.

PIT6236B

Service Bulletin/Repair Instructions

This Preliminary information communicates the active safety features and/or cameras are inoperative or unavailable after a 12 volt battery replacement or battery charge after a low voltage condition.

PIT6424

Service Bulletin/Repair Instructions

A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.

PIT6423

Service Bulletin/Repair Instructions

Diagnostic Guidance for U3000-97 Long Range Radar Blocked

PIC6616

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction needed for a complaint of a squeak noise coming from the rear of the vehicle when driving over bumps.

PIT6368B

Service Bulletin/Repair Instructions

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.

PIP4902T

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6059C

Service Bulletin/Repair Instructions

This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.

PIT6394B

Service Bulletin/Repair Instructions

A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.

PIC5650M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIT6393B

Service Bulletin/Repair Instructions

N252500160

Service Campaign

If the driver receives a “Driver Assist Unavailable” message, and SuperCruise is non-functional, all future OTA updates may fail. Dealers will perform a Serial Data Authentication Configuration to restore SuperCruise functionality and enable future OTA updates.

N252500160-01

Service Campaign

PIP5601B

Service Bulletin/Repair Instructions

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5601C

Service Bulletin/Repair Instructions

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

N252502890

Service Campaign

Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the front electric drive transmission module.

PIT5074S

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIC6610B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer the direction needed to address discoloration with the threads/ stitching for the seats in their new vehicle.

PIT6393A

Service Bulletin/Repair Instructions

PIP6071A

Service Bulletin/Repair Instructions

This Preliminary Information communicates a intermittent misfire, surge, hesitation, chuggle with a potential MIL concerning a potential skewed position 1 oxygen sensor. 2026 model year being added with break point.

PIT6404

Service Bulletin/Repair Instructions

This Preliminary Information communicates the DTC's setting in the SDGM are false, steps to resolve and not to replace the module.

PIC6613

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the steps to be taken when addressing a whistling noise coming from the front of the vehicle when driving on the highway.

N252494770-01

Service Campaign

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.

PIT6401

Service Bulletin/Repair Instructions

This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.

PIT6393

Service Bulletin/Repair Instructions

N252494770

Service Campaign

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.

PIP6072

Service Bulletin/Repair Instructions

This Preliminary Information communicates possible conditions they may encounter during HVAC flushing procedures on some vehicles due to adapter compatibility concerns that should be resolved soon.

PIT6180A

Service Bulletin/Repair Instructions

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

PIP4902S

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

25-NA-021

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.

25-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information on Tire Sidewall Irregularities.

PIC6587C

Service Bulletin/Repair Instructions

PIC6610A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer the direction needed to address discoloration with the threads/ stitching for the seats in their new vehicle.

PIC6610

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer the direction needed to address discoloration with the threads/ stitching for the seats in their new vehicle.

PIC6609

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer a possible location for an engine harness chafe that may cause a Service High Voltage system with charge limited to 26% message with DTC P1C01 or U016B.

PIT5074R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIP5981F

Service Bulletin/Repair Instructions

This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.

PIT5966E

Service Bulletin/Repair Instructions

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIT6356B

Service Bulletin/Repair Instructions

22-NA-083

Service Bulletin/Repair Instructions

This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.

23-NA-151

Service Bulletin/Repair Instructions

This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.

PIC6608

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer how to address the complaint of flutter/rattle noise from high bass audio input on front door trim.

PIE0753I

Service Bulletin/Repair Instructions

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.

24-NA-202

Service Bulletin/Repair Instructions

This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.

25-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.

PIC6587B

Service Bulletin/Repair Instructions

This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.

PIC6601A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the possible cause for creak, rattle or tick noise coming from the LH side of the dash.

PIT6356A

Service Bulletin/Repair Instructions

N25-249834

Over The Air

Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: •Improvements to DC fast charging. •Improvements to energy transfer. •Improvements to performance during system fault conditions. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

25-NA-085

Service Bulletin/Repair Instructions

This service bulletin provides information on software related issues and provides technicians information to update the radio software to the latest version.

PIC6604

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer how to address a customer concern of a scrapping noise coming from the steering wheel/column area.

25-NA-118

Service Bulletin/Repair Instructions

This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.

25-NA-045

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to correct the condition of Wiper Arm Chatter Concerns.

PIT6215B

Service Bulletin/Repair Instructions

PIP6043A

Service Bulletin/Repair Instructions

PIC6606

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer/technician the steps needed to address a customer's concern of a Collision Alert or Driver Assist unavailable message and a U0235 DTC.

24-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information and a procedure to correct the Dealer Installed Accessory Trailer Hitch Installation Concern.

PIC6603

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction needed to address a Service headlamp message with DTC C103D sym28.

PIP6021A

Service Bulletin/Repair Instructions

This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge. In these instances, it is advised to perform BECM (Battery Energy Control Module) programming and execute the Manual Reset Shunt process. This applies when ALL of the following DTCs are set as current or history: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, and U35AF.

24-NA-143

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

25-NA-086

Service Bulletin/Repair Instructions

This service bulletin provides customers and technicians on a detailed description of navigating the Dolby Atmos after installing the radio software W36E-179.1.2-M174-SQBR6-151.2.

22-NA-242

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.

24-NA-113

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.

PIC6587A

Service Bulletin/Repair Instructions

This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.

PI0281L

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.

PIC6552E

Service Bulletin/Repair Instructions

This Preliminary information communicates how to recover the Image Processing Module.

PIT6105D

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.

PIT6151B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician that GM is aware of this concern and to update the Google maps application through the playstore.

PIC6601

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the possible cause for creak, rattle or tick noise coming from the LH side of the dash.

PIT5551R

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".

PIT6157C

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, it is normal operation and nothing should be replaced.

07-00-89-037W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

25-NA-087

Service Bulletin/Repair Instructions

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.

PIT6364

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealership/technician the repair direction needed to correct a condition that allows the front fascia to contact the headlamp assembly and chip the paint.

N25-249646

Over The Air

Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: • Enables Dolby Atmos advanced surround sound technology to provide optimal, immersive audio experience. • Introduces Atmos object-based audio to allow sound to be placed throughout the vehicle. • Utilizes height channels to allow sound to move in a three-dimensional space with Atmos. • Active OnStar Services plan or data plan required. • Amazon Music Unlimited and Tidal currently available for use with Atmos. • Compatible streaming services that default to the highest quality track supported will utilize Atmos. • Atmos content in .mp4 format can be played from USB storage devices. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

13-08-116-001K

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

PIT6352A

Service Bulletin/Repair Instructions

This Preliminary information communicates A vehicle may come to the dealer with a service high voltage message and P29BB. The dealer is advised not to replace the heater. They are to clear the code and advise the customer that engineering is working on a design improvement.

PIP5981E

Service Bulletin/Repair Instructions

This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.

PIT6353

Service Bulletin/Repair Instructions

This Preliminary information communicates Proper NACS charging adaptor usage.

25-NA-067

Service Bulletin/Repair Instructions

Some customers may comment on Service High Voltage Warning Message and vehicle in setting P1C01.

24-NA-098

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

25-NA-065

Service Bulletin/Repair Instructions

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.

PIE0822

Service Bulletin/Repair Instructions

This EI (Lite) (Pictures ONLY) for Pre-Delivery Inspection (PDI) and Customer Vehicle Issues Up to 500 Miles. Dealers should use the CSMT App, do Field Product Reporting (FPR) and submit a Report for Paint Issues or Damage.

PIT6356

Service Bulletin/Repair Instructions

24-NA-164

Service Bulletin/Repair Instructions

This bulletin provides information on Wiper Blade Maintenance Tips.

PIC6599

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the direction to take if they encounter an issue with the front grill trim fitment.

N252492430

Service Campaign

Certain vehicles may have a condition in which the heated windshield wiper park is inoperative. Dealers are to reprogram the Lighting Control Module. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.

08-03-10-006I

Service Bulletin/Repair Instructions

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

15-06-03-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIT6352

Service Bulletin/Repair Instructions

25-NA-060

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Diagnostic Aid - Super Cruise Unavailable.

N252494750

Service Campaign

Service update - Certain vehicles listed above may have a condition in which the sound mode is not available to the customer in the radio settings. Dealers are to reprogram the radio

PIT6351

Service Bulletin/Repair Instructions

This Preliminary information communicates a vehicle may have a Service AC message. On diagnosis code P0071 will be found. The technician is directed to diagnose the circuits following SI. Tech is advised not to replace any parts and that engineering is working on a design improvement.

PIC6598

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician a diagnostic tip for diagnosing a front door latch when it is not latching.

17-NA-073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

25-NA-049

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Service High Voltage Message Setting DTC P0CCD.

PIE0753H

Service Bulletin/Repair Instructions

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.

PIT6044N

Service Bulletin/Repair Instructions

This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.

24-NA-015

Service Bulletin/Repair Instructions

This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.

PIP5981D

Service Bulletin/Repair Instructions

This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.

05-03-07-009L

Service Bulletin/Repair Instructions

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

11-00-89-005Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIP6043

Service Bulletin/Repair Instructions

PIT6337A

Service Bulletin/Repair Instructions

This Preliminary information communicates a vehicle may come to the dealer with a clicking noise on sharp turns at times. The dealer is instructed how to duplicate the concern and is instructed to advise the customer that Engineering is currently investigating.

05-08-51-001L

Service Bulletin/Repair Instructions

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

25-NA-036

Service Bulletin/Repair Instructions

This technical bulletin corrects the condition of Sound Mode Menu Crashes on Radio Display.

16-NA-109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

PIT5551Q

Service Bulletin/Repair Instructions

PIT6339

Service Bulletin/Repair Instructions

This Preliminary information communicates programming the Image Processing module and possible replacing the drivers monitoring camera for concerns with Supercruise Unavailable and Driver Attention Assist Unavailable and Drowsy Driver Feature Disabled.

N25-F172AE

Over The Air

Great News! Your vehicle keeps getting better. This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops™

PIC6557D

Service Bulletin/Repair Instructions

This Preliminary information communicates instructions if a Super Cruise unavailable message is displayed.

07-00-89-037V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

22-NA-215

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.

25-NA-027

Service Bulletin/Repair Instructions

This service bulletin provides service procedures to correct Windshield Wiper Arm Clearing and Interference Concerns.

24-NA-048

Service Bulletin/Repair Instructions

This service bulletin provides customer information for rear unwanted automatic braking, usually when reversing out of a garage or driveway.

PIT6332

Service Bulletin/Repair Instructions

This Preliminary information communicates that a vehicle may be encountered with the issue that the audio surround sound settings cannot be changed. Engineering is aware of the concern and is working on a resolution

PIT6330

Service Bulletin/Repair Instructions

This Preliminary information communicates a vehicle may come to the dealer with waves or ripples in the finish of the charge port door. The dealer is advised that these are caused by water trapped in the clear coat paint and can be removed by parking in the sun or with the use of a heat gun.

10-08-110-001L

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

21-NA-043

Service Bulletin/Repair Instructions

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

22-NA-244

Service Bulletin/Repair Instructions

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

23-NA-064

Service Bulletin/Repair Instructions

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

PIT6319A

Service Bulletin/Repair Instructions

This Preliminary information communicates that a customer may experience a service high voltage message with a loss of heat. The technician may find P1C01 in history. The technician is advised that updated software will be released in the future. The dealer should advise the customer to cycle the ignition on and off to temporarily resolve the concern.

21-NA-135

Service Bulletin/Repair Instructions

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.

01-08-42-001Q

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

25-NA-016

Service Bulletin/Repair Instructions

This service bulletin provides information on Underhood Insulator and Beauty Covers/Sight Shields Missing.

PIE0753G

Service Bulletin/Repair Instructions

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.

PIT6044M

Service Bulletin/Repair Instructions

This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.

PIT6319

Service Bulletin/Repair Instructions

24-NA-132

Service Bulletin/Repair Instructions

Warranty Administration - Claim Submission for Field Actions using Vehicle Wide Programming.

PIC6556H

Service Bulletin/Repair Instructions

This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.

PIT6316

Service Bulletin/Repair Instructions

This Preliminary information communicates that Dolby Atmos was not enabled for 2025 model year so it will not work. Technician is directed not to perform any repairs.

20-NA-132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

07-00-89-037U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

PIT6312

Service Bulletin/Repair Instructions

This Preliminary information communicates a vehicle may be encountered with a service high voltage message. On inspection P00CD will be found by the technician. The tech is advised to let the customer know that this will not cause any driveability or charging concerns and that engineering is working on a resolution.

PIP5981C

Service Bulletin/Repair Instructions

This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.

PIP6009B

Service Bulletin/Repair Instructions

This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.

18-NA-263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

22-NA-038

Service Bulletin/Repair Instructions

This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

22-NA-053

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Labor Operations for Limited Production Option (LPO) Calibrated Accessories.

24-NA-083

Service Bulletin/Repair Instructions

This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.

PIE0753F

Service Bulletin/Repair Instructions

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.

24-NA-266

Service Bulletin/Repair Instructions

This service bulletin provides information on the 2025 Cadillac OPTIQ New Model Features.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.