PIC6629F
Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIC6629F
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
662.30
• Additional protection for battery health and to help prevent battery drain • Improved charging messaging in the driver display • Improved vehicle diagnostics • Improves traction and stability control when accelerating or on uneven terrain • Improves braking and stopping performance on low-traction surfaces • Improves the performance of assisted braking • Improved vehicle performance when driving in Reverse on slippery surfaces • Better One-Pedal Driving performance • Additional protection for battery health and prevention for battery drain • Improved accuracy for driver display messages
PIT6541
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIC6661
This Preliminary information communicates to the technician a diagnostic tip when they encounter a condition that involves the tail lights staying on after the vehicle has been turned off.
PIC6656A
This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for the rear disc brakes.
PIT6368D
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIC6658
This preliminary information informs customers and technicians of the short term work around to restore the proper Themes operation. No parts should be replaced at this time.
PIT6512A
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
PIT6517C
This PI advise dealers If U3000 is present, follow the correct service doc by Symptom Byte before contacting PQC; if not present, verify the camera is clean, then contact PQC if no issue is found.
PIC6656
This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for the rear disc brakes.
N252528241-01
Certain vehicles listed above may have a condition in which the vehicle experiences a reduction in deceleration during a low-speed ABS braking event when the road surface transitions from smooth to rough surfaces. Dealers are to reprogram the Brake System Control Module. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
662.20
• Updates to enable Plug and Charge at select Supercharger stations through Energy Pass. See your vehicle's mobile app to use this feature. • Updates to enable memory seat buttons to be linked to a user profile. Up to two user profiles can be linked to your vehicle's memory seat buttons. • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras. • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked. • Cabin Glance, a new feature that displays a live feed of the seating area on your infotainment screen. This allows you to check on passengers, such as kids or pets. • Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation
PIT5099J
PI to help diagnose A/C concern
N252534680
Customer Satisfaction Program. Certain vehicles listed above may experience delamination from the foam windshield seal in higher temperatures. Dealers will inspect, and if necessary, replace the windshield foam seal.
PIC6655
This Preliminary information communicates to the technician the direction needed when encountering an issue with pinch point protection is inoperative on the front windows.
PIP6021D
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.
PIC6628E
This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.
661.30
• Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras. • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked. • Cabin Glance, a new feature that displays a live feed of the seating area on your infotainment screen. This allows you to check on passengers, such as kids or pets.
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIP6021C
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.
N25-252332
• Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise.
PIP6103C
This PI explains that the T18, Battery charger drive power distribution control modules are on parts restriction thru TAC.
661.20
• Improvements to high voltage battery diagnostics • Improvements to transmission diagnostics used for shifting • Fixes to protect EV adaptor from overheating while charging
PIT6503A
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
N262552010-01
Certain vehicles may have been built with the incorrect power seat switch on the Driver’s door panel. Dealers will inspect the Driver’s side power seat switch and replace it with the correct assembly, if necessary.
N262547330
Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIT6519
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
PIT6215C
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
N262552010
Certain vehicles may have been built with the incorrect power seat switch on the Driver’s door panel. Dealers will inspect the Driver’s side power seat switch and replace it with the correct assembly, if necessary.
PIP6103B
This PI explains that the T18, Battery charger drive power distribution control modules are on parts restriction thru TAC.
PIC6540J
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393L
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6540H
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIP6103A
This PI explains that the T18, Battery charger drive power distribution control modules are on parts restriction thru TAC.
N262547330-01
Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
N252528241
Certain vehicles may have a condition in which the vehicle experiences a reduction in deceleration during a low-speed ABS braking event when the road surface transitions from smooth to rough surfaces. Dealers are to reprogram the Brake System Control Module. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIC6540G
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393K
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIC6620A
This Preliminary information communicates to the technician the direction needed when the customer complains of the charge port door being hard to open.
PIC6629D
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIC6537F
This Preliminary information communicates that a noise or vibration maybe heard from the A/C compressor and that Engineering is working on a resolution.
PIC6604A
This Preliminary information communicates to the dealer how to address a customer concern of a scrapping noise coming from the steering wheel/column area.
PIT6503
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT6368C
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIT6413A
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.
654.30
• Improvements to the performance of driver assistance features. • Fixes to help ensure accurate driver display messages and alerts. • Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking. • Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features. • Fixes to help ensure proper functionality for heating and cooling features. • Improvements to night mode lights for shifting gears. • Fixes for Daytime Running Lamps turning on when set to Off. • Fixes to help prevent erroneous missing key messages on driver display. • Fixes for accuracy of low tire pressure alert. • Fixes for speed threshold for pedestrian alert
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6393J
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIC6629C
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6394E
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
N252541510
Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT6394D
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIC6645
This Preliminary Information provides a repair direction for an inoperative amplifier module due to water intrusion.
PIP6043B
This Preliminary Information communicates the steps on diagnosing certain EV vehicles with a blank IPC screen, no charge or start concerns. Information includes steps to resolve for various symptoms are provided to the dealership technician.
PIT6456D
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT6394C
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIT6456C
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIC6638A
This Preliminary information communicates to the technician the repair direction needed to address an inaccurate speed limit sign displayed on instrument cluster.
PIT6456B
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIC6638
This Preliminary information communicates to the technician the repair direction needed to address an inaccurate speed limit sign displayed on instrument cluster.
PIP6099A
This P/I is advising that the TCM should not be replaced for DTC P16F4 and to follow the repair instructions.
PIT6478
This Preliminary information communicates to the field about a normal condition about a message that appears when using a NFC card to start the vehicle when a key fob or a digital key device is not present.
PIC6628D
This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.
PIP6099
This P/I is advising that the TCM should not be replaced for DTC P16F4 and to request FSE assistance for a TCM data pull.
PIT6456A
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
654.20
• Improvements to help protect battery health in low temperatures. • Improvements to diagnostics to reduce service messages. • Fixes to help protect battery health in high temperatures. • Fixes to improve responsiveness for vehicle diagnostics.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIT6457B
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6540F
This Preliminary information communicates to dealers a procedure to reset the radio.
654.10
•This update will allow you to enable digital key with the myCadillac mobile app. •Digital key is a new feature that lets you lock, unlock, and start your vehicle using your smartphone or smartwatch. This feature allows for convenient vehicle access without a key fob. •For more information, refer to the Cadillac support site. •Digital key requires a compatible device and active OnStar service plan. See onstar.com for details and limitations. •Fixes for active cabin ventilation. •Fixes to help ensure your vehicle can recognize the key when using digital key. •Improvements to the performance of vehicle software updates. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6445B
This PI communicates information that the Collision / Detection Systems will revert to default setting of Alert and Brake after an Ignition Cycle due to an Engineering change.
PIC6633
This Preliminary information communicates to the technician the repair direction needed to address a window performance issue or noise complaint.
PIC6634
This Preliminary information communicates to the technician the repair direction needed to correct an issue with incorrect badging on the rear of the vehicle.
PIC6629B
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6457A
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6457
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6456
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIC6616A
This Preliminary information communicates to the technician the direction needed for a complaint of a squeak noise coming from the rear of the vehicle when driving over bumps.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIC6628C
This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.
PIC6629A
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIP5981G
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIC6537E
This Preliminary information communicates that a noise or vibration maybe heard from the A/C compressor and that Engineering is working on a resolution.
PIC6629
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIC6628B
This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.
PIC6485E
This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
PIC6628A
This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.
PIP6021B
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.
PIT6445A
This PI communicates information that the Collision / Detection Systems will revert to default setting of Alert and Brake after an Ignition Cycle due to an Engineering change.
PIC6628
This Preliminary information communicates to the technician the repair direction needed to correct the foam seal when visible from inside or outside of the vehicle.
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
PIT6411B
This information provides software update information for the K73 Telematics module to correct the symptoms described.
PIC6607B
This Preliminary information communicates not to replace the Image processing Module if the following DTC's are history - U3000 SYM49, U1624, U0140, U023B SYM00, U053C, B1DD SYM57.
13598
New Vehicle Monitoring Programs Section in IVH
PIT6431
This preliminarily information communication an issue with the supercruise dropping out when next to a merging lane and engineering is investigating.
18-NA-180
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIT6236B
This Preliminary information communicates the active safety features and/or cameras are inoperative or unavailable after a 12 volt battery replacement or battery charge after a low voltage condition.
PIT6368B
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6059C
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIT6413
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5074S
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT6401
This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
22-NA-242
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.