Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
N222392960
Customer Satisfaction Program - Due to an update with the software for the Super Cruise and Surround Vision System, vehicles that are in âOpenâ status will be temporarily suspended in Investigate Vehicle History (IVH). IVH will be manually changed from an âOpenâ status to a âClosedâ status.
N222387630
Customer Satisfaction Program - Certain vehicles may have a condition in which the reverse rim wheel valve clearance has limited space to use standard air chucks when adjusting tire pressure. Dealers will provide customers with Valve Stem extensions.
N222383710
Service Update - certain vehicles have a windshield molding retainer bracket width that is above the specification. Dealers will inspect retainer width, bend retainer bracket tabs and apply primer to affected bends.
PIT5985
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PIC6489C
This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to Double USB Update the A11 radio receiver while GM is working on a solution.
N222378271-01
Customer Satisfaction Program - General Motors is temporarily suspending Customer Satisfaction Program N222378271. Due to an update with the software for the Image Processing Module, vehicles that are in âOpenâ status will be temporarily suspended in Investigate Vehicle History (IVH). IVH will be manually changed from an âOpenâ status to a âClosedâ status
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIP5902
This Preliminary information communicates to the dealer of codes that set not to clear,unhook 12 volt power or program any module until discussing case with GM TAC. Once TAC case is started we will be reqesting the service managers name for a disptch of the FSE to gather a data dump for engineering review.
18-NA-263
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIC6488A
This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIT5832F
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
18-NA-279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
PIC6493
This Preliminary information communicates that the steering wheel maybe contacting the column covers and to inspect for the turn signal switch bracket to be correctly installed on the steering column.
PIC6492
This Preliminary information communicates that a U1962 may be found setting current in the Image Processing Module 1 Processor 2 with no MIL or service messages.
22-NA-235
This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
PIC6489B
This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to replace the A11 radio receiver while GM is working on a solution.
22-NA-115
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
22-NA-215
This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.
PIC6490
This Preliminary information communicates to inspect the left front headlamp leveling sensor for being bent if a service Headlamps message or clunk is heard from the left front over bumps.
PIC6491
This Preliminary information communicates That a service door latch system message maybe displayed with no related DTC's.
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
PIP5899
This Preliminary information communicates that a vehicle with the code of P0F39 can and should be repaired by updating the BECM as long as this has not been done prioly for the same concern.
PIC6489A
This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to replace the A11 radio receiver while GM is working on a solution.
PIC6488
This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
18-NA-180
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
21-NA-068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
21-NA-135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
PIT5966A
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
N222378271
Customer Satisfaction Program - General Motors released Customer Satisfaction Program N222378271 today. This service procedure requires an SD card for programming. The SD cards will be pre-shipped to select dealers free of charge. In error, an insert was included with the SD cards stating to discard the SD cards after use. This is incorrect. The SD cards can be reused. Do not return the SD Cards to SPECMO. Please discard the insert. Attached is a picture of the insert that is to be discarded. If your SD Cards are lost or not received, the cards must be obtained through a GM authorized Electronic Service Center (ESC). The replacement cards will also be shipped free of charge.
PIP5897
This Preliminary information communicates of reduced propulsion message with out MIL is a concern that is being updated through an upcoming OTA update. the concern does not effect the operation of the vehicle and no repairs are needed at this time. We encourage customers to accest all OTA updates when they come available.
PIC6485
This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
PIC6484
This Preliminary information communicates that a BCM calibration is preventing the ability to learn transmitters to the vehicle
20-NA-018
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
N222384530
Customer Satisfaction Program - On October 27, 2022, General Motors released Customer Satisfaction Program N222384530 with an initial vehicle population of 21. We are adding the remaining 139 VINs to the involved vehicle population. Important: An initial supply of part numbers 87849010, 86777479, 85515565 and 11549309 were pre-shipped to dealers that had vehicles in new vehicle inventory on October 27, 2022. The pre-ship completed at the end of October. All other vehicles in the involved population will need to order through Customer Care and Aftersales. The parts required for this program are on restriction through the GM Technical Assistance Center (TAC). Please contact TAC at telephone number US 1-877-446-8227 (Action Center prompt) or Canada 1-800-263-7740 for English or 1-800-263-7960 for French. Customer Letter Mailing The customer letter mailing for the third phase will begin in January. Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated January 3, 2023. A Stock VIN list is not included as our records show there are no vehicles in dealer new inventory.
22-NA-257
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
PIC6483
This Preliminary information communicates that a loss of communication with the Brake System Control Module may occur and to contact GMTAC.
PIT5966
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
22-NA-038
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
22-NA-244
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
PIC6482
This Preliminary information communicates to dealer that a false code U3000 may set in the radio and should be ignored until software is released to correct the false code.
22-NA-238
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
22-NA-242
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC6481
This Preliminary information communicates That a LCDD Data Provisioning Warning message my display due to the radio being in Demo Mode.
PIP5890
This Preliminary information communicates to the dealership tech of a possible area of concern to look before replacement of any parts.
22-NA-214
This service bulletin provides a procedure to repair a customer concern of Stop/Start System Inhibited / IBS / Battery Monitor with Module Malfunction Indicator Light (MIL) Illuminated - DTC U152D, P15FF, P305D, P305E, U01B0 Set.
PIC6478
This Preliminary information communicates that contact may exist between the pedestrian alert speaker bracket and the beam flange causing a buzz noise.
PIC6479
This Preliminary information communicates that a shudder can occur with 4 occupants or cargo wiring greater than 300 lbs under heavy acceleration.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
22-NA-114
This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV) High Voltage Battery Handling.
99-00-89-019X
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIC6477
This Preliminary information communicates an engineering investigation for incorrect location when using GPS navigation.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIC6474
This Preliminary information communicates the operation of the outside door handles.
PIC6473
This Preliminary information communicates that paint may be missing from the inside flange of the wheels.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIC6471
This Preliminary information communicates a U3000 SYM49 may set if a image display camera is disconnected or has a loose connection.
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
21-NA-061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs (North America ONLY).
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIC6467
This Preliminary information communicates the location of the Emergency Manual Charge Cord Release.
21-NA-189
This service bulletin provides information on Super Cruise Escalation Cancellation.
PIC6465
This Preliminary information communicates that due to the electrical architecture remote commands may take longer to complete.
04-00-89-015X
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
22-NA-146
This service bulletin provides information for dealers/technicians on a HomeLink Compatibility Issue on 2023 MY Cadillac Lyriq.
PIP5859
This Preliminary information communicates that the High Voltage Battery pack is on TAC restriction where TAC will Authorize the full HV Battery pack Exchange with Engineering Review needed.
22-NA-141
This service bulletin provides Battery Service Guide information for electric vehicles (EV).
PIC6456
This Preliminary information communicates that Cadillac LYRIQ Specific parts are being placed on a TAC Restrication
PIP5858
This Preliminary information communicates ordering process for rear drive unit (P77) restriction for the 2023 Cadillac Lyriq
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.