PIP5601C
Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP4964F
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
PIP4964E
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
07-08-49-020R
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5540G
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5628C
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5226D
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5453C
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
DOR-M3J3F-07
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
DOR-M9J4S-07
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
PIP5628B
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
PIT3099T
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5540F
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100089009D
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
010842001M
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
PIT3271J
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
100089006G
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
100089009C
This informational bulletin provides information on key code security and information on GM key code look up applications.
150844001J
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PIT3099S
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIT3099R
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
100845001G
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
PI0430C
This preliminary information bulletin provides a procedure for suspension connector diagnosis and replacement due to the magnetically controlled suspension electrical connector not seated.
PIP4964D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
060847001O
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIP5640
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5226C
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
070849020P
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
100845001F
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
PIP5540D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5628
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
17NA170
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
010842001L
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
PIP5540B
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
060847001N
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIP4925B
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIT5353C
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5191C
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIP5601
This Preliminary information communicates
PIT5099D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP3423P
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5163D
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIT5099C
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5399A
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
060601010D
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
PIP5226B
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT3271H
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5540A
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5540
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
PIC3100F
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIT5353B
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
070849020M
IPC Odometer Programming Method Quick Reference Guide
150089004B
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Essential Tools that Include Consumable Parts (U.S. Only)
PIP4723C
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5389E
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT3099Q
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
PIP3423N
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5163C
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5588D
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5191B
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIT3099P
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
00-06-01-012G
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
15-08-44-001I
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
15-08-73-001A
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
06-08-47-001M
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
10-00-89-006F
This informational bulletin provides information for dealers how to submit a product information report.
PIT5389C
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
07-07-30-010D
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
PIC4935F
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIC3278G
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5588C
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5029H
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
03-08-46-004S
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
07-08-49-020L
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIC5492E
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
05-00-89-055F
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
PIT3099N
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIP5163B
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIT5389B
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
09-00-89-008C
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
07-08-49-020K
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
PIC5491J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIP5029G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
PIP5094A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
PIT-5485-B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC-5050-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC5050A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5460B
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles with a no crank concern or they are unable to remove their key from the ignition lock cylinder may find Diagnostic Trouble Codes P0318, P1629, U1040, U1064, U1153, U1192, and U1300 stored in the Engine Control Module. Other Class 2 modules may have a U0100 and/or U1000 code stored. These concerns may be caused by an Ignition 1 Power Feed (circuit 5290) or Class 2 (circuit 1807) wiring concern to the Engine Control Module. If the electrical center ignition relay feedback parameter in the Engine Control Module is not battery voltage, measure the voltage at the Engine Control Module fuse in the under-hood fuse block. If voltage is less than battery voltage, check to make sure the Power Control Module is turning the relay on via circuit 5069. If there is battery voltage at the Engine Control Module fuse, check Ignition 1 (circuit 5290) between the fuse and the Engine Control Module. If Ignition 1 (circuit 5290) to the Engine Control Module checks ok, check for a possible open in the Class 2 (circuit 1807) to the Engine Control Module. If all connections and wiring are OK, suspect a possible relay or an ECM concern.
PIC6181
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
08-07-30-026C
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIP5232C
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIT5484A
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
PIC5953A
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
02-08-42-001I
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
01-08-42-001K
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
PIP5264
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
16-NA-025
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
03-08-46-004R
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
06-08-67-011H
This technical bulletin provides a procedure to either replace the sunroof window motor or lubricate the sun roof track to correct a condition of the ultraview sunroof reverses during auto close operation, shudder, squeak/moan noise
06-06-01-010C
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
PIC6140B
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
PIT5353A
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT5484
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
PIT5486
This Preliminary Information communication provides information to the technician about vehicles that when dialing certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT4943D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
06-00-89-031D
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
07-08-49-020J
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
15-NA-079
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
PIP5232B
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIC3100E
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
15-08-44-001F
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
15-08-44-001G
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
PIC6140A
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
PIP3423M
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIC5953B
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5338
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
PIP3423L
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5191A
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
PIT5464
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5325
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
09-09-40-001C
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
PIC6107
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
15-08-44-001C
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC6101
This Preliminary Information communication provides information to the technician about vehicles that are unable to receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.
PIT5384A
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
02-07-30-052J
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.
05-06-04-035E
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
15-08-44-001A
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
02-08-42-001H
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
PIT5399
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIC4310L
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
05-08-46-006T
This informational bulletin provides information to dealership personnel on upgrading certain OnStar Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
15-08-44-001
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-73-001
This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
PIT5264C
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
05-00-89-055E
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
06-08-47-001K
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
10-08-45-001E
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
PI1394
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PIT3271G
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC3278F
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
03-00-91-001G
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
030848006J
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
1008110001C
This information provides the proper way to install the floor mats .
PIT5353
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5029F
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
10-04-20-001F
This technical bulletin provides a procedure to replace the rear differential fluid if the rear axle has a clunk or chatter noise on turns.
PIT5264B
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
11-00-89-005H
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
13-00-89-004J
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
14172D
Unintended Ignition Key Rotation
PIT5099A
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5232A
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
07-08-49-020I
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
PIT5264A
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
PIC6036
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
PIP5232
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIP5226
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10-08-110-001B
This informational bulletin provides information on how to use floor mats.
10-00-89-006E
This information bulletin provides the dealers on how to submit a product information report.
14172A
Unintended Ignition Key Rotation
14172B
Unintended Ignition Key Rotation
PIT3099M
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIC4310J
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
00-06-01-012E
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
PIP5163A
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
00-00-89-027H
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
10-00-89-006D
This information bulletin provides the dealers on how to submit a product information report.
Recalls
Vehicle Recalls
PIC5088E
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
PIC5588B
Programming And Activation Of Replacement OnStar Modules.
05-08-46-006S
This informational bulletin advises the technician to update the Onstar from an analog system to a digital system if the customer wishes.
13-00-89-004I
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
05-06-04-035D
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
01-08-42-001J
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
02-08-42-001G
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
PIT3099L
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
13-00-89-004H
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
PIP-3423-K
GM: SOME DTC CODES MAY BE SET, P0016, P0017, P0018, P0019, P0008, OR P0009. 3.6 LY7 WITH CAM ACTUATOR DTC.THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. ALSO INCLUDED BUICK ALLURE MODEL YEAR 2005. *JS
PIP3423K
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
13-00-89-004G
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIC4650E
This Preliminary Information communication advises the technician that the Ultra-view sunroof part numbers 25843462, 25843463, 25843465, 25843466, 15913458, 15913459, 15913461, and 15913462 are on parts restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5264
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
PIC3011H
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
13-00-89-004F
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIT4943C
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIC5453A
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
PIC5953
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP3140F
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIP4964C
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
10-00-89-006C
This informational bulletin provides directions on submitting different PIRs
13-00-89-004E
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
05-00-89-072C
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
13-00-89-004D
This informational bulletin provides an update for 13-00-89-004C to include updated information.
04-06-04-047L
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
05-06-04-022J
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
10-08-110-001A
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
PIP5163
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIT3099K
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
130089009
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
PIC5904
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
06-06-01-010B
This informational bulletin provides information on close-coupled converter and engine replacement.
00-03-10-003R
This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
10-00-89-010C
This informational bulletin provides information on key codes security rules and information on GM key code look up application.
10-00-89-009B
This informational bulletin provides information on key code security and information on GM key code look up applications.
07-08-49-020H
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
PI-0011A
GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. ALL 2014 AND PRIOR GM PASSENGER CARS AND TRUCKS. *KB
02-07-30-052I
This informational bulletin provides information for Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow.
08-06-01-006D
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
11-00-89-005E
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
02-08-98-002D
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information.
09-00-89-008A
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.
05-08-48-001C
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
PI0430B
This preliminary informational bulletin provides a revision of PI0430A to update the model years.
13-00-89-004B
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
PIT4720C
This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
PIT5074G
Terminal Test Probe And Replacement Terminal.
13-00-89-005
This technical bulletin provides Warranty Administration - New Labor Codes information.
10-04-20-001E
This technical bulletin provides a revision of 10-04-20-001D to add the 2013 model year.
99-04-20-002H
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
PIP4964B
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
13-00-89-004
This technical bulletin provides a revision of 10-00-89-017Z to include updated information.
PI01518A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-10-04-20-001E
CADILLAC: REAR AXLE IS MAKING A CHATTER NOISE DURING TURNING. MAY ALSO MAKE A CLUNKING SOUND DURING TURNING AS WELL. *KB
11-00-89-005D
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
10-00-89-017Z
This informational bulletin provides information on fix it right for first time issues.
00-03-10-002G
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
PIP3140E
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIP5094
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
08-08-51-002A
This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
11-00-89-005C
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
PIC3718E
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
PIT3173C
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
10-00-89-017X
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
080846004A
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
08-08-44-015C
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
00-00-89-027G
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
000089027G
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
PIC4310H
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
12-03-10-002
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
06-00-89-026J
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
100089010B
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
12-00-89-002A
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
PI0745C
This preliminary informational bulletin provides a procedure on how to correctly check and adjust fuses within the instrument panel fuse block for concerns with components fused through the instrument panel fuse block
010089010J
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
100089017W
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
PIT4907A
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC4935D
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
PIT3099J
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
11-00-89-005B
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
10-00-89-017V
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
PIC5588A
Programming And Activation Of Replacement OnStar Modules.
PIT5074F
GM: J-35616-64B TERMINAL TEST PROBE AND REPLACEMENT TERMINAL. ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR MODEL YEAR 2013. MODEL ESCALADE MODEL YEAR 2012-2013. MODEL PONTIAC G3 MODEL YEAR 2007. MODEL WAVE MODEL YEARS 2005-2010. DENALI MODELS MODEL YEARS 2007-2013. *JS
PIT-3749D
GM: ON SOME TRUCK MODELS THERE IS SOME FRAME CORROSION. *RM UPDATED ON 5/2/2012. *KB
PI-0090-B
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: THERE MAY BE AN INTERMITTENT ENGINE HESITATION OR FLUTTER. THE CAMSHAFT SENSOR TERMINALS LIKELY HAVE POOR CONNECTIONS. *RM UPDATED 8/1/11. *PE UPDATED 4/16/12. *PE
09-09-40-001A
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE
10-00-89-017C
GM: INFORMATION ON FIXING MULTIPLE SITUATIONS RIGHT THE FIRST TIME. *RM
SB-10127
GM: SOME 2004-2005 CADILLAC CUSTOMERS MAY COMPLAIN OF A CHECK ENGINE LIGHT, RATTLE UNDER BODY, AND A LACK OF ENGINE POWER. THIS MAY BE CAUSED BY A FAILED CATALYTIC CONVERTER. *RM UPDATED 6/7/11. *PE
08089-B
GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE
3423
3.6 LY7 WITH CAM ACTUATOR DTC. DTC CODES, P0016, P0017, P0018, P0019, P0008, OR P0009. *KB THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. *PE
08-089
BUICK CADILLAC CHEVROLET GMC HUMMER OLDSMOBILE PONTIAC SAAB SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE
07027
CADILLAC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CATALYTIC CONVERTER - INSPECT/REPLACE. CSC WAS RECEIVED. *NJ
PIP3152
SHUDDER OR BIND ON LOW SPEED TURNS. *TT UPDATED 4/28/08. *NJ
08-08-49-001
INACCURATE FUEL GAGE READINGS, FUEL GAGE READS EMPTY WHEN THERE IS FUEL IN TANK, FUEL LEVEL LOW MESSAGE IN DIC, DTC P2066 SET (REPROGRAM ECM). WITH 2.8L OR 3.6L ENGINE (VINS T, 7 - RPO'S LP1, LY7). *NJ
4552
TURN SIGNAL BULB AND SOCKET - REPLACEMENT PARTS. *KB UPDATED 1/29/08. *NJ
070310009
INFORMATION ON REVISED GOODYEAR RS-A TIRE STYLE AND TPC NUMBER. VEHICLES BUILT AFTER AUG 15, 2007 OR VIN 80112115 ARE EQUIPPED WITH A REVISED VERSION OF THE EAGLE RS-A TIRE. *NJ
070420001
AXLE FLUID SEEPING OR LEAKING FROM REAR AXLE VENT (INSTALL REAR DIFFERENTIAL HOSE AND VENT). *NJ
0702350008
DIRECTIONAL LIGHTS/TURN SIGNALS INOPERATIVE, INTERMITTENT (CLEAN TURN SIGNAL SWITCH CONTACT SURFACE) (EXPORTS ONLY). *NJ
4560
FUEL GAUGE STUCK ON EMPTY DTC P2066 (2.8L (LP1) OR 3.6L (LY7) ENGINES). *NJ
SB-07-02-35-008
CADILLAC: DIRECTIONAL LIGHTS/TURN SIGNALS INOPERATIVE, INTERMITTENT (CLEAN TURN SIGNAL SWITCH CONTACT SURFACE). THIS CONDITION MAY OCCUR FOR EITHER DIRECTION, BUT APPEARS TO BE MORE PREVALENT ON THE LEFT SIDE. *PE
040940002
SEAT BELT STOP BUTTON KITS AVAILABLE. *MJ
050604032
REDUCED ENGINE POWER, SERVICE ENGINE SOON (SES) LIGHT WITH ONE OR MORE OF THE FOLLOWING DTCS P0121, P0221, P2119, P2122, P2138, P2176. *TT UPDATED 08-20-07. *KB
060730030
5L50-E TRANSMISSION TORQUE CONVERTER CLUTCH (TCC) SURGE, SHUDDER OR CHUGGLE (REPROGRAM TCM). *KB
06081
SPECIAL COVERAGE ADJUSTMENT-FUEL TANK CAP. *KB
060730020
INTERMITTENT ENGINE CHUGGLE AT HIGHWAY SPEEDS DURING LIGHT THROTTLE LOAD. (REPROGRAM TRANSMISSION CONTROL MODULE (TCM)). *KB
050601013
WHINE, WHISTLE, RINGING TYPE NOISE HEARD FROM FRONT OF ENGINE. *TT
050604015
ENGINE HARD TO START COLD. *TT
06503
OBD SYSTEM DIAGNOSTICS DISABLED BY CANISTER PURGE SOLENOID CURCUIT MALFUNCTION - REPROGRAM ECM. *TT
040842005
HIGH MOUNT STOP LAMP BEZEL LIFTING / LOOSE, INTERFERING WITH ROOF REAR EDGE WHEN LIFT GATE IS OPENED AND/OR HIGH MOUNT STOP LAMP REPLACEMENT INFORMATION. *TT
709
OIL LIFE SYSTEM RESET PROCEDURES - CARS. GM TECH LINK. *TT
030310007
COLD TIRE/WEATHER CHARACTERISTICS OF GM ORIGINAL EQUIPMENT V-SPEED RATED TIRES. *TT 2006 AND PRIOR CARS AND LIGHT DUTY TRUCKS (INCLUDING SATURN). *TT
050601015
ENGINE OIL LEAK FROM FRONT OF VEHICLE. *TT
050604016
ENGINE WILL NOT CRANK. *TT
050235002
UNABLE TO ROTATE KEY IN IGNITION, IGNITION LOCK CYLINDER JAMMED. *TT
050310004
TIRE PRESSURE MONITORING (TPM) SYSTEM - TIRE MOUNTING AND DISMOUNTING. *TT
1366
ENGINE COOLING FAN BRACKET FASTENER. *EH
20050003
ENGINE COOLING FAN BRACKET FASTENER. *EH
03102005
ENGINE CONTROL MODULE ECM REPROGRAM. *EH
030847001A
CIGAR LIGHTER AND ACCESSORY POWER OUTLETS TIME OUT 10 MINUTES AFTER IGNITION SHUT-OFF OR OUTLETS REMAIN ON AFTER IGNITION SHUT-OFF. *TT UPDATE. *TT
030848005A
COMPASS ZONE ADJUSTMENT AND CALIBRATION PROCEDURE DURING PRE-DELIVERY INSPECTION. VARIOUS MODELS INCLUDING 2002-2004 LIGHT DUTY TRUCKS. *TT UPDATE TO INCLUDE 2005 BUICK ALLURE. *TT
050842003
HIGH INTENSITY DISCHARGE (HID) HEADLAMPS - DISPOSAL INSTRUCTIONS. *TTT
05524
UCM REPROGRAM. *EH
040603014
DIAGNOSING A NO CRANK AND NO START CONDITION DUE TO DISCHARGED BATTERY. *EH
050730001
INFORMATION FOR DELAYED SHIFT ENGAGEMENT FROM PARK TO DRIVE. *EH
050850003
HEATED SEAT INOPERATIVE AFTER REPAIR WITHIN ONE WEEK OF USAGE. *TT
040730044
DRIVELINE CLUNK NOISE ON LIGHT ACCELERATION (TIP IN) AND/OR DECELERATION (TIP OUT) MOST NOTICEABLE AT LOWER SPEEDS AND/OR FROM DOWN SHIFT WHEN COMING TO A STOP. *TT
3019
LIFTGATE HANDLE FLEX AND/OR HIGH PULL EFFORT. *TT UPDATE. *TT
3453
A STUCK IGNITION LOCK CYLINDER, UNABLE TO ROTATE THE IGNITION KEY TO THE START POSITION. *TT UPDATE. *TT
020846010E
PROGRAMMING ONSTAR MODULE FOR CANADIAN FRENCH VOICE RECOGNITION. *TT UPDATE. *TT UPDATED *EH
611
TIRE PRESSURE MONITOR RESET/LEARN-WHEN THE PRESSURE IN THE AFFECTED TIRE WAS SET TO SPECIFICATION ON SOME VEHICLES, THE CHECK TIRE PRESSURE AND OR XX TIRE HIGH/LOW DISPLAY IS CANCELED WITHIN 20 SECONDS OF THE PRESSURE ADJUSTMENT. *SC
040310013
DRIVING CHARACTERISTICS OF REAR-WHEEL DRIVE AND AVAILABLE WINTER TIRES. ALSO INCLUDES THE 2004-2005 CADILLAC CTS-V. *TT
040603011
NO START, DISCHARGED BATTERY (REPLACE REMOTE CONTROL DOOR LOCK RECEIVER ASSEMBLY (ANTENNA MODULE)). *TT
040604077
NO START, INACCURATE FUEL GAUGE. *TT
040898003
LAMINATED STEELS -- GENERAL INFORMATION AND SPECIFIC REPAIR PROCEDURES FOR LOWER RAIL REPLACEMENT. *TT
040310011
INCORRECT TPC NUMBER - MICHELIN P235/60R18 TIRE. *TT
040604062
CHECK ENGINE LIGHT ILLUMINATED, DIAGNOSTIC TROUBLE CODES P0138, P0158 SET. *TT
040844017
AVN SYSTEM DOES NOT DISPLAY POINTS OF INTEREST AND/OR SCAN BUTTON DOES NOT REMAIN HIGHLIGHTED. *TT
609
OPERATING CHARACTERISTICS OF 5L40E/5L5OE TRANSMISSIONS. *SC
04043
WASHERS THAT ARE USED ALONG WITH NUTS TO ATTACH THE LOWER CONTROL ARM WERE MADE OF THE WRONG STEEL MATEIRAL. THESE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE MAKING IT POSSIBLE FOR THE CONTROL ARM TO SEPARATE. PRODUCT SAFETY RECALL 04043. GM ADMINISTRATIVE MESSAGE. *TT
08022004
REAR BUMPER FASCIA WAVY OR WARPED ALONG THE TOP SHELF OR HORIZONTAL SURFACE. *EH
020730002
INFORMATION ON 5L40E AUTOMATIC TRANSMISSION OPERATING CHARACTERISTICS. *SLC *AR
030525009
SERVICE PROCEDURE GUIDELINE FOR LOW PEDAL/AIR IN SYSTEM CONDITIONS. *TT *AR
040604056
REVISED DIAGNOSTIC TROUBLE CODE P2101. *TT
0804
OIL LIFE SYSTEM RESET PROCEDURES - CARS. *NM
04045
CENTER HIGH MOUNT STOP LAMP BEZEL SEPARATION - 04045. DEALER INVENTORY ONLY. GM PARTS BULLETINS & INFORMATION TO ALL CADILLAC DEALERS. *TT
07082004
GM SERVICE TECHNICAL COLLEGE. *EH
040843002
INSUFFICIENT OR NO FLUID SPRAY FROM REAR WINDOW WASHER ON LIFT GATE. THIS SERVICE REPLACES 040843002. *EH
040862001
REPLACE EXITING REAR BUMPER FASCIA BRACKETS WHEN INSTALLING TRAILER HITCH. *EH
040232005
FLUID LEAK UNDER VEHICLE, WHINE NOISE FROM ENGINE COMPARTMENT, REDUCED POWER STEERING (P/S) ASSIST. *TT
0408110002
AVAILABILITY OF THIRD ROW LOAD FLOOR STRAP. *TT
0408110003
STORAGE BIN LID IS AVAILABLE SEPARATELY FROM QUARTER TRIM PANEL ASSEMBLY. *TT
01879
A REDUCED ENGINE POWER COMPLAINT SETTING THROTTLE CODES - P0121, P0221, P2119, P2122, P2138, P2176. *TT
05032004
ANTILOCK BRAKE SYSTEM SOFTWARE MAY CAUSE AN UNWANTED ABS ACTIVATION. *EH
04272004
RIGHT OR PASSENGER SIDE FRONT DOOR MAY CONTACT THE FENDER AT OR NEAR THE LOWER MOLDING AREA WHEN OPENING THE DOOR. *EH
020730012B
HYDRA-MATIC 5L40-E SERVICEABLE COMPONENTS AND LABOR OPERATIONS. ORIGINAL NOT YET RECEIVED. *TT BULLETIN 02-07-30-012B NOT YET RECEIVED. *TT
040232004
POWER STEERING COOLER REPLACEMENT PARTS AND SERVICE INFORMATION. *TT
030404
CENTER HIGH MOUNT STOP LAMP INTERFERENCE TO THE ROOF. *TT
040603003
INTERMITTENT DEAD BATTERY/BATTERY GOES DEAD OVERNIGHT. *TT
040604011
NEW PROCEDURAL REQUIREMENTS FOR POWERTRAIN CONTROL MODULE (PCM) REPLACEMENT. *TT
040604013
LACK OF POWER, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT ON, DIAGNOSTIC TROUBLE CODE (DTC) P2108 SET. *TT
040730012
TRANSMISSION FLUID CHECKING PROCEDURE FOR 5L40-E AND 5L50-E AUTOMATIC TRANSMISSIONS. *TT
02262004
INTERMITTENT DEAD BATTERY OR BATTERY GOES DEAD OVERNIGHT. *TT
02242004
CENTER HIGH MOUNT STOP LAMP BEZEL INTERFERENCE TO THE REAR EDGE OF THE ROOF. *TT
030235002
MINOR SCRATCHES TO WOOD STEERING WHEELS. *TT UPDATE. *TT
040843001
REVISED WIPER ARM REPLACEMENT REAR TORQUE SPECIFICATION. *EH
01292004
POWER STEERING NOISE AND LOW FLUID LEVEL DUE TO A LEAKING O-RING SEAL AT THE POWER STEERING PRESSURE HOSE TO STEERING GEAR FITTING. *TT
01202004
FLOOR PLAN REIMBURSEMENT FOR SELECTED VEHICLES THAT WERE RECENTLY INVOLVED IN A STOP DELIVERY REQUEST. GM VOICEMAIL EXPRESS. *TT
00519D
RUNS OUT OF FUEL WHEN GAUGE READS 1/4 TANK. *TT
00836
5L40E 5L50E TRANSMISSION- HIGH TCC SLIP SPEED AND OR DIAGNOSTIC TROUBLE CODE (DTC) P0741 HIGH TCC SLIP SPEED. *MJ
01218
RIGHT FRONT DOOR TO FENDER INTERFERENCE. *TT
01251A
TIRE ROTATION PROCEDURE. SIT BULLETIN 1404626. *TT
01452
RADIO STATIC ON AM OR NO RECEPTION, RKE, HOME LINK DOOR OPENER INOPERATIVE OR NO INTERIOR LIGHTS. *TT
01454A
4.6L ENGINE WITH A COLD START, RATCHETING/CLICKING NOISES LASTS. SIT BULLETIN 1404308. *TT
01463A
5L40 AND 5L50E AUTOMATIC TRANSMISSION SERVICEABLE COMPONENTS. SIT BULLETIN 1400878. *TT
01480
4.6L ENGINE SQUEAL NOISE HEARD DURING AN IDLE AT THE REAR MAIN SEAL AREA. *TT
01491B
TECH 2 WILL NOT COMMUNICATE WITH THE VEHICLE. *MJ
01492
POOR OR NO HVAC HEAT. SIT BULLETIN 1401099. *TT
01500
OBTAINING MODULE INFORMATION ON A LAN-BASED VEHICLE AND THE TECH 2. SIT BULLETIN 1402209.
01504
NO START, STALL, SES, SERVICE STABILITY, OR CLASS 2 DATA SHORT TO POWER OR GROUND. SIT BULLETIN 1403194. *TT
01510
ENGINE DIAGNOSTIC TROUBLE CODE (DTC) P0315 ON LOW MILEAGE VEHICLES OR AFTER A POWER TRAIN CONTROL MODULE (PCM) REPLACEMENT. SIT BULLETIN 1403351. *TT
01511
4.6L ENGINE BLUE EXHAUST SMOKE ON START UP. SIT BULLETIN 1403379. *TT
01511A
4.6L LH2 ENGINE BLUE EXHAUST SMOKE ON START UP. SIT BULLETIN 1409303. *TT
01518
ENGINE RUNS ROUGH ON LIGHT ACCELERATION DURING THE FIRST TWO MINUTES OF A KEY CYCLE AND SETS DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0014, P0021, P0024, P0300. SIT BULLETIN 1404987. *TT
01540
SERVICE VME - 4.6L ENGINE NO POWER WITH DIAGNOSTIC TROUBLE CODE (DTC) P2108. *TT *MJ
01559
NO SOUND FROM SPEAKERS WHEN USING XM RADIO OR DVD PLAYER. *TT *MJ
01563
BROKEN CARGO MANAGEMENT SYSTEM LATCH. SERVICE VME. SIT BULLETIN 1411193. *TT
01616
NORTHSTAR ENGINE WITH P0300 MISFIRE CODES. *TT
01620
LY7 3.6L ENGINE VALVE TRAIN TICK NOISE.*MR
01639
LH2 4.6L ENGINE FRONT AND REAR OIL LEAKS.*MR
01639A
LH2 4.6L ENGINE FRONT AND REAR OIL LEAKS.*MR
01662
XM ERROR ON A RADIO DISPLAY. *TT
01675
INTERMITTENT NO CRANK HOT.*MR
01675B
LOOSE GROUND CAUSING MISFIRE. *TT
01680
DIAGNOSTIC TROUBLE CODE P0442. *MR *TT
01687
4.6L LH2 ENGINE WITH DIAGNOSTIC TROUBLE CODE (DTC) P0315, P0335 AFTER REPLACING THE DIM. SIT BULLETIN 1442554. *TT
01689
LOOSE GROUND CAUSING MISFIRE. SIT BULLETIN 1448542. *TT
01693
STATIC ON AM BAND WHEN USING RIGHT TURN SIGNAL. SIT BULLETIN 1448295. *TT
01694
TECH 2 CURRENTLY DOES NOT INDICATE ENGINE CONTROL MODULE (ECM) CALIBRATION NUMBER AFTER UPDATE. SIT BULLETIN 1449174. *TT
01708
UNEXPLAINED SEAT CHIME WHEN MOVING FROM PARK TO DRIVE. SIT BULLETIN 1454709. *TT
01709
INDENTATION OF REAR FASCIA NEAR URPA SENSOR. SIT BULLETIN 1454741. *TT
01719
SERVICE VME - POWER STEERING NOISE AND LOW FLUID LEVEL. SIT BULLETIN 1456672. *TT
01720
SERVICE VME-TRACTION CONTROL ON LIGHT ON, DIAGNOSTIC TROUBLE CODE (DTC) C0192, YAW SENSOR MOUNTED BACKWARDS. *MJ
01759
XM RAPID ACTIVATION UTILIZATION. *MR
01767
UNWANTED ABS ACTIVATION OR CODES C0220, C0221, C0228. *MR
01771
4.0L L47, 4.6L LD8, L37, LH2 ENGINE COOLANT OR OIL LEAK.*MR
01781
3.6L LY7 ENGINE- RATTLE NOISE COMING FROM THE ENGINE.*MR
01783
CABIN AIR FILTER LOCATION. *MR
01801
4.6LH2 ENGINE- OIL LEAKS AT CRANK CASE HALVES, OIL MANIFOLD, AND OIL PAN GASKET.*MR
01823
REAR QUARTER TRIM STOWAGE BOX LID PART NUMBERS. *MR
01828
INTERMITTENT DEAD BATTERY- GOES DEAD OVERNIGHT. *MR
01831
5L40E, 5L50E AUTOMATIC TRANSMISSION REVISED FLUID LEVEL CHECKING PROCEDURE. *MR
01836
3.6L LY7 ENGINE- ENGINE OIL LEAK. *MR
01842
COUPLED CONVERTER AND CATASTROPHIC ENGINE FAILURE. *MR
01844
OILS LEAKS ON FRONT OF THE ENGINE. 4.6L LH2 ENGINE. *MR *TT
01888
STEERING WHEEL CONTROLS FOR ONSTAR FUNCTIONALITY INCORRECT AFTER RADIO REPLACEMENT. *MR
01916
ENGINE OIL LEAK IN THE BLOCK AT THREADED HOLE BEHIND AIR CONDITIONER (A/C) BRACKET. *TT
01921
4.6L LH2 ENGINE EXCHANGE PROGRAM HAS ENDED. *MR
01952
CHIP IN QUARTER GLASS BLACK TRIM. *MR
01976
CLUNK BUMP CONDITION, SHIFTING DRIVE TO REVERSE/REVERSE TO DRIVE. *MR
01979
4.6L LH2 ENGINE WITH A DIAGNOSTIC TROUBLE CODE P0420/P0430. *MR
01986
VALVETRAIN TICK OR CHATTER- ENGINE. *MR
01996
CLUNK DURING GARAGE SHIFT MANEUVERS, CHUGGLE OR BUMP DURING A THROTTLE TIP IN OR THROTTLE TIP-OUT AT 65 -70 MPH AND/OR DOWNSHIFT BUMP OR CLUNK WHEN COMING TO A STOP. *NM
02002
ENGINE- LOW MILEAGE MISFIRE. *MR
02014
3.6 4.6 LY7 ENGINE DIAGNOSTIC TROUBLE CODE P0171. *MR
02016
THE TECH 2 CANNOT COMMUNICATE WITH GM-LAN MODULES.*MR
02043
RIGHT FRONT DOOR TO FENDER INTERFERENCE. SERVICE VME. *TT
02066
HIGH MOUNT STOP LAMP BEZEL CONTACTS ROOF WHEN LIFTGATE OPENED. *TT
02098
ERRATIC SHIFTS AND UNWANTED DOWNSHIFTS ALONG WITH SPEEDOMETER FLUCTUATION. *MJ
02099
REAR LIFTGATE WASHER INOPERATIVE. *MJ
02119
ULTRA VIEW SUNROOF WITH XM RADIO DOES NOT OPEN FULLY. SERVICE VME. *TT
1491B
THE TECH 2 CANNOT COMMUNICATE WITH GM-LAN MODULES. SIT BULLETIN 140895. *TT
3038
VIEWING XM RADIO CHANNEL INFORMATION WITH BASE RADIOS. *TT
3047
POWER STEERING LEAK MAY BE FOUND TO BE CAUSED BY POWER STEERING RETURN PIPE RUB-THROUGH AT THE TRANSMISSION OIL COOLER LINES. SERVICE VME. *TT
3067A
UNACCEPTABLE SHIFT QUALITY AFTER TRANSMISSION REPAIR OR SOFTWARE/HARDWARE CHANGE. *TT
3070
COOLANT LEAK AND/OR DAMAGE AT THE LOWER RADIATOR HOSE. *TT
3083
REAR BUMPER EASCIA WAVY ALONG TOP SHELF. *SC
3091
OPERATING CHARACTERISTICS OF 5L40E/5L50E TRANSMISSIONS. *SC
3103
RADIO OPTION CONFIGURATION. (2003 CADILLAC SRX). *JB
3106
XM RADIO WAS WORKING PRIOR TO JULY 26, 2004 AND IT IS INOPERATIVE NOW. *JB
3118
ENGINE START MOAN NOISE. *SC
3120
ONSTAR CENTER UNABLE TO PERFORM REMOTE DIAGNOSTIC. (2004-2005 CHEVROLET YUKON, 2005 CHEVROLET TRAILBLAZER, 2002, 2003, 2005 BUICK RAINIER, 2005 CHEVROLET EXPRESS VAN, AND 2005 CADILLAC SEVILLE) *SC
3126
NO SOUND FROM SPEAKERS WHEN DVD UNIT IS IN USE. *TC
3127
REVISED AUTOMATIC DOOR LOCK PERSONALIZATION INFORMATION. *TC
3128
WHINE NOISE FROM FRONT OF ENGINE. *TC
0308110009
REAR FLOOR CARGO MANAGEMENT SYSTEM LATCHES AVAILABLE. *TT
01244A
ACCESS COVERS IN FRONT AND REAR FASCIAS. *TT
01366
SERVICE ENGINE SOON LIGHT ON WITH O2 SENSOR DIAGNOSTIC TROUBLE CODES (DTCS) P0138, P0151. *TT TO INCLUDE P0030, P0036, P0050, P0056. *TT
01370
RATTLE NOISE COMING FROM VEHICLE DOORS. *TT
01390
XM RADIO MUST BE TUNED TO CHANNEL 1 THROUGH 66 DURING ACTIVATION ATTEMPT. 2004 CHEVROLET CANYON, GMC DENALI, GMC COLORADO ALSO INCLUDED. *TT
01392
4.6L ENGINE, SOME DIAGNOSTIC TROUBLE CODE (DTC) CHARTS ARE NOT CURRENTLY AVAILABLE IN SI. *TT
01395A
SHIFTER ADJUSTMENT FOR MANUAL DRIVER SHIFT CONTROL. *TT
01399
4.6L ENGINE WITH A COOLANT LEAK. *TT
01422
5L40E/5L50E TRANSMISSION MAY EXHIBIT A CONDITION OF THE (IPC) INSTRUMENT PANEL CLUSTER MESSAGE CENTER DISPLAYING TRANSMISSION OVER TEMPERATURE IDLE ENGINE AND A POSSIBLE DIAGNOSTIC TROUBLE CODE (DTC) P0218. *TT
01436
INTERMITTENT DRIVEABILITY CONDITIONS AND ENGINE WIRING HARNESS CONNECTORS CONCERNS. *TT
01454
COLD START, LOUD RATCHETING/CLICKING TYPE NOISE THAT LASTS 1-2 SECONDS ON NORTHSTAR ENGINES. *TT
01462
REAR LIFT GATE SQUEAK OR RATTLE NOISE OVER BUMPS. *TT
01469
DIAGNOSTIC TROUBLE CODE (DTC) P2176 SET WITH NO OTHER DTC SET AND THE ENGINE CONTROL MODULE (ECM) WILL NOT SUCCESSFULLY COMPLETE THE IDLE LEARN. *TT
01471
TECH 2 WILL NOT COMMUNICATE WITH THE VEHICLE. *TT
11072003
REMOTE KEYLESS ENTRY INOPERATIVE. *EH
102003
REAR OR TAILGATE WINDOW WASHER OPERATION. PRODUCT FEEDBACK. GM VOICEMAIL LOG. *TT
510
SRX TIRE ROTATION-DUE TO DISSIMILAR FRONT AND REAR TIRE WIDTHS, THE TIRE AND WHEEL ASSEMBLIES CANNOT BE ROTATED FROM FRONT TO BACK. *SC
091903
A CONDITION WHERE ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT SEATS MAY NOT BE ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS ON CERTAIN 2004 MODEL YEAR CADILLAC CS AND SRX VEHICLES. GM VOICEMAIL LOG. *TT
030848005
COMPASS ZONE ADJUSTMENT AND CALIBRATION PROCEDURE DURING PRE-DELIVERY INSPECTION. *TT
030850015
POWER FOLDING THIRD ROW SEAT THAT AUTOMATICALLY FLIPS AND FOLDS INTO THE FLOOR PROVIDING ADDITIONAL CARGO SPACE AT THE TOUCH OF A BUTTON. *TT
081303
CUSTOMER CONCERNS ABOUT PERSONALIZATION AND NAVIGATION FEATURES. *TT
071603
THIS VME REMINDER IS TO STRESS THAT THE NEW GM LAND SYSTEM VEHICLES REQUIRE USE OF THE CANDY MODULE. *TT
030867004
PARTS AVAILABILITY FOR SUNROOF REPAIRS. *TT
01432
AUTOMATIC TRANSMISSION POOR ACCELERATION, PERFORMANCE. *TT
01444
XM DEALER ASSISTANCE LINE INFORMATION. *TT
3051
HOWL OR WHINE NOISE FROM THE REAR AXLE ON ACCEL AND/OR DECEL. *TT
3094
RUNS OUT OF FUEL WHEN GAUGE READS 1/4 TANK. *SC
3158
OIL LEAKS ON FRONT OF THE ENGINE. *EH THE MAKE,MODEL AND YEAR ARE UNKNOWN. THIS REFERS TO GM ENGINES 4.6L LH2 ENGINES. *EH UPDATE. *TT
3167
DISCHARGED BATTERY DUE TO EXCESSIVE PARASITIC DRAIN. *EH
3181
EVAP SYSTEM SERVICING. *EH
3184
RATCHETING NOISE ON HARD ACCELERATION. *EH
3206
OUTSIDE MIRROR INOPERATIVE OR INACCURATE AFTER DOOR MODULE REPLACEMENT. *EH
3213
BUMP CLUNK DURING TIP IN TIP OUT OR COMING TO A STOP. *EH
3215
CHECK ENGINE LIGHT ON DIAGNOSTIC TROUBLE CODE P0446, P0451, OR P0453 MAY HAVE A HARD TO FILL FUEL TANK. *TT
3217
SULFUR ODOR FROM EXHAUST. *EH
3224
SUNROOF DOES NOT WORK IN RETAINED ACCESSORY POWER. *EH
3233
NO FORTH AND FIFTH GEAR POSSIBLE CODES P0700 P0741 P0762. *EH
3233A
CREAK, ITCH, SQUEAK NOISE FROM ULTRA-VIEW ROOF. 3233A NOT YET RECEIVED. *TT
3277
5L40E/5L50E FLUID LEAK FROM BELL HOUSING AREA. *SC
3301
RATTLE NOISE FROM FRONT END OVER BUMPS WITH LIGHT BRAKE APPLY. *TT
3304
AVAILABILITY OF SUNROOF ATTACHING CLIPS. *TT
3307
NO CRANK NO START. *TT
3387B
ULTRAVIEW SUNROOF BINDS OR REVERSES WHEN CLOSING. *TT
3392
THE 5L40E AND 5L50E AUTOMATIC TRANSMISSION MAY EXPERIENCE A CONDITION OF HIGH TCC SLIP SPEED AND OR DTC P0741. *TT UPDATED 09-26-07. *KB
3403
INTERMITTENT DEAD BATTERY - GOES DEAD OVERNIGHT. *TT
3434
TRANSMISSION OIL COOLER LINES DELETION OF COOLER THERMAL BYPASS VALVE. *TT
3456A
TCC SURGE, SHUDDER OR CHUGGLE ON LIGHT LOAD JUST AFTER TORQUE CONVERTER CLUTCH ENGAGEMENT WITH TRANSMISSION AT OPERATING TEMPERATURE. *SC
3488A
BULLETIN-SIT-BULLETIN-1699890: TECH 2 DISPLAYS THE INCORRECT FUEL SENDER. *SC
3505
DIAGNOSTIC TROUBLE CODES INVOLVING MASS AIR FLOW (MAF)/INTAKE AIR TEMPERATURE (IAT) SENSOR; BAROMETRIC PRESSURE (BARO) SENSOR; ENGINE OIL PRESSURE (EOP) SENSOR; THROTTLE POSITION (TP) SENSOR; ACCELERATOR PEDAL POSITION (APP) SENSOR; A/C REFRIGERANT PRESSURE SENSOR; FUEL TANK PRESSURE (FTP) SENSOR. *TT
3542
UNABLE TO PROGRAM TIRE PRESSURE SENSORS. *TT
3543
SUPPLEMENT TO ADD 2004 MODEL YEAR TO TSB 05-08-67-001 ULTRAVIEW ROOF NOISE OR BIND. *TT
3587
ADJUSTABLE PEDALS INOPERATIVE. *TT
3640
3.6 LY7 MISFIRE DTC P0300 P0301 P0302 P0303 P0304 P0305 P0306. *TT
3658
TCC SURGE, CHUGGLE, OR FISHBITE 5L40E WITH V6 ENGINE. *TT
3671
REAR AXLE PINION SEAL MAY EXPERIENCE A FLUID LEAK CONDITION. *TT UPDATED 04-26-07. *KB
3679
SERVICE VME - DIAGNOSTIC TROUBLE CODE P0420 OR P0430. *AK
3995
ULTRAVIEW SUNROOF REVERSES WHEN EXPRESS CLOSING. *TT
4571
NO CRANK / GAUGES INOPERATIVE / CANNOT REMOVE KEY / RADIO TURNS OFF. *KB
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.