PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6544
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
PIT6503E
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6541
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
662.30
• Improvements to active cabin ventilation • Additional protection for the health of your battery • Improvements to the software update system • Improves traction and stability control when accelerating or on uneven terrain • Improves braking and stopping performance on low-traction surfaces • Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking. • Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features. • Fixes to help ensure accurate driver display messages and alerts. • Improved vehicle performance when driving in Reverse on slippery surfaces • Better One-Pedal Driving performance • Additional protection for battery health and prevention for battery drain • Better performance and reliability of wireless phone charging
PIT6503D
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6503C
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6368D
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
Infotainment 2026.2
• Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation
PIT6512A
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
PIT6517C
This PI advise dealers If U3000 is present, follow the correct service doc by Symptom Byte before contacting PQC; if not present, verify the camera is clean, then contact PQC if no issue is found.
662.10
•Be sure to install this update to be able to receive future software updates.
PIT5099J
PI to help diagnose A/C concern
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIP6021C
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.
PIT6503B
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
N25-252332
• Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise.
PIP6103C
This PI explains that the T18, Battery charger drive power distribution control modules are on parts restriction thru TAC.
PIT6503A
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
661.40
• Fixes to help prevent loss of functionality for OnStar, infotainment apps, and connectivity features. • Improvements to the performance of vehicle software updates. • Fixes to help prevent loss of functionality for connectivity features, including maps and Wi-Fi. • Fixes to help prevent erroneous emergency calls from vehicle. • Fixes for deleting digital keys. • Fixes to help ensure proper functionality for mobile app features. • Improvements to the performance of Super Cruise.
N262547330
Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIT6519
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
PIT6215C
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIC6540J
This Preliminary information communicates to dealers a procedure to reset the radio.
661.30
• Improvements to the infotainment system from Android update. This Android update removes Alexa Built-in (if supported). Google Assistant will remain available. • Fixes to improve responsiveness for the center display, driver display, and camera. • Fixes for Apple CarPlay functionality and connectivity (if supported). • Fixes to help ensure proper functionality for Bluetooth. • Improvements to audio system performance.
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6540H
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
N262547330-01
Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIC6629E
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIC6566C
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PIT6247B
This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
PIC6540G
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393K
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
661.20
• Fixes to help ensure successful vehicle software updates.
PIC6629D
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6503
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
661.10
• Fixes to help ensure proper functionality for heating and cooling features. • Improvements to night mode lights for shifting gears. • Fixes for Daytime Running Lamps turning on when set to Off. • Fixes to help prevent erroneous missing key messages on driver display. • Fixes for accuracy of low tire pressure alert. • Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking. • Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features. • Fixes to help ensure accurate driver display messages and alerts. • Improvements to the performance of One-Pedal Driving • Improvements to propulsion and acceleration.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT6368C
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIT6413A
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6393J
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIC6629C
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6394E
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
N252541510
Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT6394D
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIP6043B
This Preliminary Information communicates the steps on diagnosing certain EV vehicles with a blank IPC screen, no charge or start concerns. Information includes steps to resolve for various symptoms are provided to the dealership technician.
PIT6436C
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues.
654.20
• Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking. • Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features. • Improvements to the performance of driver assistance features. • Fixes to help ensure accurate driver display messages and alerts.
PIT6436B
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues.
654.10
• Improvements to the infotainment system from Android update. This Android update removes Alexa Built-in (if supported). Google Assistant will remain available. • Fixes to improve responsiveness for the center display, driver display, and camera. • Fixes for Apple CarPlay functionality and connectivity (if supported). • Fixes to help ensure proper functionality for Bluetooth. • Improvements to audio system performance.
PIP6099A
This P/I is advising that the TCM should not be replaced for DTC P16F4 and to follow the repair instructions.
PIP6099
This P/I is advising that the TCM should not be replaced for DTC P16F4 and to request FSE assistance for a TCM data pull.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6471
This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated to a bulletin.
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIT6436A
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues.
PIT6457B
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIC6566B
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
653.20
• Improvements to battery health diagnostics. • Fixes for efficiency when using fast charging stations. • Improvements to reliability for climate control and charging. • Improvements to the accuracy of efficiency values. • Improvements to shifting. • Fixes to protect battery health and adjust charge limits.
PIT6315A
This Preliminary information communicates information to direct the dealer or upfitter to GM Upfitter Bulletin 203 for information on installing the Universal Vehicle Module.
PIC6540F
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6629B
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6457A
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6457
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
653.10
(There may be future updates under this same release number.) This software update includes the following, if your vehicle is equipped: • Fixes to help ensure proper functionality for heating and cooling features. • Improvements to night mode lights for shifting gears. • Fixes for Daytime Running Lamps turning on when set to Off. • Fixes to help prevent erroneous missing key messages on driver display. • Fixes for accuracy of low tire pressure alert. • Fixes for speed threshold for pedestrian alerts. • Improvements to the performance of One-Pedal Driving • Improvements to propulsion and acceleration. • Fixes for vehicle diagnostics. • Improvements to the accuracy of propulsion messaging. • Improvements to vehicle safety features. • Fixes to help prevent loss of functionality for OnStar, infotainment apps, and connectivity features. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIC6629A
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIP5981G
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIC6629
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIP6021B
This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
PIT6411B
This information provides software update information for the K73 Telematics module to correct the symptoms described.
13598
New Vehicle Monitoring Programs Section in IVH
18-NA-180
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIT6411A
This information provides software update information for the K73 Telematics module to correct the symptoms described.
PIT6423
Diagnostic Guidance for U3000-97 Long Range Radar Blocked
PIT6368B
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6059C
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5074S
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT6274C
This preliminary information PI states to not replace anything at the dealership for this concern and engineering is investigating.
PIT6411
This information provides software update information for the K73 Telematics module to correct the symptoms described.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
22-NA-242
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.