PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
2016 CHEVROLET CAMARO
Service bulletins
1382 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIT5099J
Service Bulletin/Repair Instructions
PI to help diagnose A/C concern
PIT3271Q
Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP5700G
Service Bulletin/Repair Instructions
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
PIP4902U
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIP5700F
Service Bulletin/Repair Instructions
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
PIP6088
Service Bulletin/Repair Instructions
This PI Addresses a possible solenoid wiring fault and how to inspect the build date to identify
PIP6086
Service Bulletin/Repair Instructions
This PI advises dealers to inspect for a missing pump gasket if the vehicle exhibits no movement following a VB replacement
13598
Other
New Vehicle Monitoring Programs Section in IVH
PIP6085
Service Bulletin/Repair Instructions
This Preliminary information communicates a possible issue with an engine timing chain, gear or crankshaft key.
22-NA-080
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
PIP4902T
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP4902S
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP4964F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
23-NA-153
Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
15-NA-010
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PI0281L
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
07-00-89-037W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
Service Bulletin/Repair Instructions
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
PIP5943A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
24-NA-098
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP5966A
Service Bulletin/Repair Instructions
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
05-03-07-009L
Service Bulletin/Repair Instructions
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
Service Bulletin/Repair Instructions
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
16-NA-003
Service Bulletin/Repair Instructions
This service bulletin provides repair information to correct a customer concern of a chirp, squeak noise heard coming from the rear of vehicle.
PIP5358D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
16-NA-109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
07-00-89-037V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
16-NA-019
Service Bulletin/Repair Instructions
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
PIC6163D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have several fasteners, located on either side of the hood latch, appear to be loose. Do not tighten, or otherwise move these two fasteners. These fasteners are part of the front fascia support bracket. They have a preset gap by design, and they have Loctite applied to the threads of the fastener so that this preset gap does not change.
10-08-110-001L
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
21-NA-043
Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
01-08-42-001Q
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIC6454A
Service Bulletin/Repair Instructions
This Preliminary Information communicates additional information to the customer on the "No Lift Shift" feature found on all Manual Transmission equipped Camaros.
09-06-04-026Z
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-166
Service Bulletin/Repair Instructions
This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
20-NA-132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
18-NA-263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5074Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962B
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
Service Bulletin/Repair Instructions
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
17-NA-271
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
19-NA-219
Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIC6470A
Service Bulletin/Repair Instructions
This Preliminary Information communicates a way to assist dealership technicians in diagnosing a Top Not Secure message on the DIC.
04-06-01-029K
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIP4723J
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5698E
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5569C
Service Bulletin/Repair Instructions
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
17-NA-357
Service Bulletin/Repair Instructions
This service bulletin provides repair information to correct a customer concern of noise or malfunction of trim door on broken quarter upper trim panel, possible convertible top inoperative.
PIP6015
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
24-NA-040
Service Bulletin/Repair Instructions
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
PIP6014
Service Bulletin/Repair Instructions
This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sure unit is not suspect of a snap ring concern prior to installation.
10-00-89-009F
Service Bulletin/Repair Instructions
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
17-NA-239
Service Bulletin/Repair Instructions
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
16-NA-059
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning the brake calipers that may have staining/discoloring on the paint of the brake caliper.
17-NA-078
Service Bulletin/Repair Instructions
This service bulletin provides information on Corvette and Camaro Exhaust Tone During Wide Open Throttle while in Sport or Track Modes and that this is considered a normal characteristic.
01-06-01-011Q
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIP5621E
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
13-03-10-001L
Service Bulletin/Repair Instructions
This service bulletin provides information on summer tire performance and tire cold weather cracking.
99-00-89-019Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
04-06-04-051J
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
17-NA-087
Service Bulletin/Repair Instructions
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
23-NA-219
Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIP6000A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed rear wheel drive valve bodies.
PIP5996A
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic information for vehicles with transmission noise.
PIP6000
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed rear wheel drive valve bodies.
PIT5099H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5996
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic information for vehicles with transmission noise
07-00-89-036K
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
Service Bulletin/Repair Instructions
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5569B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIT5195H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
19-NA-020
Service Bulletin/Repair Instructions
This service bulletin provides information on the new oil filter UPF63R to be used on the HFV6 Engines.
01-00-89-010S
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
24-NA-153
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to correct the condition of Rear Seat Back Wrinkled/Wavy Appearance.
07-06-01-016J
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
Service Bulletin/Repair Instructions
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
20-NA-104
Service Bulletin/Repair Instructions
This service bulletin provides information on where to look when the vehicle is experiencing the conditions of Malfunction Indicator Lamp Illuminated– 5V Reference, Reduced Power, Extended Crank, Body Harness to Fuel Tank Damage due to incorrect tire size.
09-06-04-026Y
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
24-NA-147
Service Bulletin/Repair Instructions
This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
18-NA-306
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
Service Bulletin/Repair Instructions
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
Service Bulletin/Repair Instructions
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
18-NA-115
Service Bulletin/Repair Instructions
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
20-NA-038
Service Bulletin/Repair Instructions
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
00-03-10-002M
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
23-NA-142
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
17-NA-157
Service Bulletin/Repair Instructions
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
Service Bulletin/Repair Instructions
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-070
Service Bulletin/Repair Instructions
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for engine oil life monitor operation calculation.
20-NA-016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
22-NA-193
Service Bulletin/Repair Instructions
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
24-NA-086
Service Bulletin/Repair Instructions
This service bulletin provides information on Folding Top Service Tips to Prevent a Broken Rear Glass Assembly.
08-07-30-035H
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
06-00-89-029V
Service Bulletin/Repair Instructions
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
Service Bulletin/Repair Instructions
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
21-NA-245
Service Bulletin/Repair Instructions
This service bulletin provides repair information to correct a customer concern of seeing a Shift to Park Message Displayed in DIC.
17-NA-216
Service Bulletin/Repair Instructions
This service bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material.
23-NA-103
Service Bulletin/Repair Instructions
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Service Bulletin/Repair Instructions
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5968
Service Bulletin/Repair Instructions
This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.
PIP5966
Service Bulletin/Repair Instructions
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
19-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT6122
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers of a known issue with failed map update
PIP5395H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
22-NA-246
Service Bulletin/Repair Instructions
This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage vehicles that orifices in housing may have come dislodged, causing the same customer concern.
PI0281K
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Service Bulletin/Repair Instructions
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
22-NA-240
Service Bulletin/Repair Instructions
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIC6293H
Service Bulletin/Repair Instructions
The purpose of this Preliminary Information is to provide dealership technicians some tips on installation of this kit, as well as some common areas to check if the system is inoperative after installation.
16-NA-361
Service Bulletin/Repair Instructions
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
PIT5074P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminatedâ.
19-NA-256
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIC6289D
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to assist dealership technicians in diagnosing an exhaust related noise on these vehicles.
PIP5700E
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
18-NA-375
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic/repair information for dealers/technicians on a no start, smoke/fire originating from trunk, radio click noise or inoperative, Malfunction Indicator Lamp (MIL) illuminated, and/or various electrical issues.
PIT5214F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17-NA-040
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
03-00-91-001I
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
22-NA-073
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to install tie straps to reposition the internal fuel lines away from the ICV Flap internal to the fuel tank to prevent fuel spit back from the filler nozzle.
23-NA-199
Service Bulletin/Repair Instructions
This service bulletin provides information on Paint Concerns in the Driver or Passenger side Door Jamb Areas.
20-NA-159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP5943
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
23-NA-065
Service Bulletin/Repair Instructions
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP4964E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
09-08-64-014E
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on diagnosing and repairing a side window glass not clearing the molding when indexing down during door opening.
13-03-10-001K
Service Bulletin/Repair Instructions
This service bulletin provides information on summer tire performance and tire cold weather cracking.
16-NA-334
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to reposition a front corner of the folding top front weatherstrip to correct a condition of a water leak/drip at the windshield header/A-pillar area.
19-NA-110
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on visible cracks in shock tower near the strut top mount.
05-00-89-029F
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-310
Service Bulletin/Repair Instructions
This service bulletin provides Information on use of ZL1 1LE High Wing Rear Spoiler Installed on non ZL1 1LE Models.
19-NA-126
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on an emergency trunk release key wonât turn; unable to open trunk from lock cylinder behind rear seat back; information on convertible key extender.
16-NA-257
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to balance the folding top front latching mechanism and actuator motor to correct a condition of a "Top Not Secure" message being displayed on the DIC.
22-NA-133
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct customer concerns of Convertible Wind Noise at Rear Quarter Glass.
01-06-01-011O
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
23-NA-172
Service Bulletin/Repair Instructions
this service bulletin advises the technician to replace the transmission and not overhaul it to correct a customer concern of Manual Transmission Pops/Jumps Out of Third Gear After Shifting and During Acceleration.
99-00-89-019Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC6378C
Service Bulletin/Repair Instructions
This Preliminary Information communicates helpful information on diagnosing general customer concerns related to a power folding top.
PIT5099G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
07-08-49-020R
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP4112T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
09-04-20-001H
Service Bulletin/Repair Instructions
This service bulletin provides information to address a tire chatter noise during low speed tight turn conditions (i.e. parking lot, driveway, etc.) primarily during cooler ambient temperatures.
PIP5621D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
09-00-89-016H
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
SB23-01
Service Bulletin/Repair Instructions
Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
01-00-89-010R
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Service Bulletin/Repair Instructions
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5395G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIP5358C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Service Bulletin/Repair Instructions
This service bulletin provides information on availability for a seat belt extender.
SB 23-01
Service Bulletin/Repair Instructions
SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.
PIP4902R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
01-06-01-011N
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Service Bulletin/Repair Instructions
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT4261J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
23-NA-091
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Rough Idle, Malfunction Indicator Lamp (MIL) Illuminated After Engine Repairs with DTCs P0016 and/or P0018 Set.
01-08-42-001P
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
11-00-89-005W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5628F
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
08-07-30-035G
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
00-06-01-012M
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIC6014A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have the door locks will unlock immediately after auto locking usually at startup or while driving. Technician will need to remove power from the Sensing and Diagnostic Module. If doors no longer unlock unwanted the Sensing and Diagnostic Module should be replaced.
15-06-01-002O
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
15-NA-017
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
13-03-10-001J
Service Bulletin/Repair Instructions
This service bulletin provides information on summer tire performance and tire cold weather cracking.
PI0754F
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
00-00-90-002M
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
09-00-89-008F
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIP5632G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC6289C
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to assist dealership technicians in diagnosing an exhaust related noise on these vehicles.
PIT3271N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-216
Service Bulletin/Repair Instructions
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
16-NA-292
Service Bulletin/Repair Instructions
This service bulletin provides repair information to correct a customer concern of Phone Icon on Radio Display Intermittently Will Not Respond or Spins When Pressed.
22-NA-205
Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting.
22-NA-134
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to replace the rear adjust link to correct a customer concern of a clunk or pop noise from rear suspension.
10-00-89-006I
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIC5453D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
22-NA-195
Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PIT5698C
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PI0592G
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
05-06-04-022T
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
Service Bulletin/Repair Instructions
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5621C
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
00-06-01-012L
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
00-06-01-026P
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
22-NA-184
Service Bulletin/Repair Instructions
This informational bulletin advises the technician of possibly installing the incorrect 1-2-7-8-R clutch fluid passage seal and which seal should be used with measurements of the seal.
05-00-89-029E
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-176
Service Bulletin/Repair Instructions
This technical bulletin provides information on a possible bolt and guide pin that may be missing from the control valve which will need to be installed to correct the repair.
22-NA-181
Service Bulletin/Repair Instructions
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
11-00-89-005T
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
Service Bulletin/Repair Instructions
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
04-00-89-015X
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
22-NA-143
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Handsfree Apple Iphone Call Static conditions equipped with IOB Radio.
PIC6293G
Service Bulletin/Repair Instructions
The purpose of this Preliminary Information is to provide dealership technicians some tips on installation of this kit, as well as some common areas to check if the system is inoperative after installation.
PIC6397E
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to the technician about diagnosing a battery draw, or a concern where the engine may not be able to be turned off.
PIT5569B
Service Bulletin/Repair Instructions
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT4261H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
PIP5212D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
22-NA-135
Service Bulletin/Repair Instructions
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIC5260F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
Service Bulletin/Repair Instructions
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
PIC6318D
Service Bulletin/Repair Instructions
This Preliminary Information communicates instructions on adjusting the rear quarter windows on convertibles in order to eliminate a wind noise complaint.
22-NA-106
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
14-06-04-004H
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIT5195G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
09-04-20-001G
Service Bulletin/Repair Instructions
This informational bulletin provides information to address a chatter noise during low speed tight turn conditions (i.e. parking lot, driveway, etc.) primarily during cooler ambient temperatures.
12-00-89-003B
Service Bulletin/Repair Instructions
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIC6454
Service Bulletin/Repair Instructions
This Preliminary Information communicates additional information to the customer on the "No Lift Shift" feature found on all Manual Transmission equipped Camaros.
PIC5260E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
15-06-01-002L
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
PIP4670J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
18-NA-246
Service Bulletin/Repair Instructions
This service bulletin provides repair procedures, depending on model year, to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTC P0172, P06DE and/or P0521 Set.
21-NA-036
Service Bulletin/Repair Instructions
This service bulletin advises the technician of a diagnostic test for a possible issue with a damaged OCV solenoid that may cause an oil leak and misfire, illuminating the MIL and setting DTCs P0300, P0302 and/or P0305.
13-03-10-001I
Service Bulletin/Repair Instructions
This service bulletin provides information on summer tire performance and tire cold weather cracking.
PIT3271M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
20-NA-207
Service Bulletin/Repair Instructions
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
PIC6378B
Service Bulletin/Repair Instructions
This Preliminary Information communicates helpful information on diagnosing general customer concerns related to a power folding top.
22-NA-047
Service Bulletin/Repair Instructions
Information bulletin explains a possible coolant leak coming from the cylinder head bolt areas.
PIC6450
Service Bulletin/Repair Instructions
This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.
PIT3271L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
080089014G
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
22NA018
Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
16NA361
Service Bulletin/Repair Instructions
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
18NA073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP4902P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4723F
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
22NA009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
000090002L
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
20NA166
Service Bulletin/Repair Instructions
This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
PIC6336A
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to the technician on what to check if they find that the rear glass broke shortly after the folding top had been serviced.
21NA278
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic strategy information to aid in diagnosing a Ticking, Tap or Rattle Noise from Engine with Possible Misfire, Malfunction Indicator Lamp (MIL) Illuminated.
PIC6293F
Service Bulletin/Repair Instructions
The purpose of this Preliminary Information is to provide dealership technicians some tips on installation of this kit, as well as some common areas to check if the system is inoperative after installation.
030310007K
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
19NA256
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIT3099U
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
20NA132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIC5650J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698B
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
21NA152
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
21NA147
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
010842001N
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIC6289B
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to assist dealership technicians in diagnosing an exhaust related noise on these vehicles.
PIC6397D
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to the technician about diagnosing a battery draw, or a concern where the engine may not be able to be turned off.
PIP5632E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
21NA134
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to re-align the exhaust system to correct a customer concern of a squeak noise.
080730035E
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
070089037Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5621B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
21NA124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PIE0640
Service Bulletin/Repair Instructions
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to vehicles that exhibits a slow crank, no crank and/or no start condition when starting vehicle using the start button on the dash.
070089037P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
17NA021
Service Bulletin/Repair Instructions
This service bulletin provides a procedure for replacing the oil pump, power brake booster and power brake booster vacuum hose to eliminate a hard brake pedal and/or air type noise heard upon brake apply due to oil in the brake booster.
PIP5358A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5214E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
130310001H
Service Bulletin/Repair Instructions
This service bulletin provides information on summer tire performance and tire cold weather cracking.
20NA159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
17NA087
Service Bulletin/Repair Instructions
This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
18NA201
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to seal the bedplate bolt #621 if found the cause of the oil leak.
21NA108
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.
PIP5257E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
19NA044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
21NA109
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic information for a customer concern of engine vibration.
16NA338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
090864014D
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on diagnosing and repairing a side window glass not clearing the molding when indexing down during door opening.
21NA102
Service Bulletin/Repair Instructions
This service bulletin provides information to dealers that when replacing the hood latch, the new latch will have a different connector.
21NA103
Service Bulletin/Repair Instructions
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIP5803A
Service Bulletin/Repair Instructions
This Preliminary information communicates to technician's if they remove the front timing cover when performing a repair, they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.
050308002I
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
21NA030
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to correct a customer concern of Engine Noise and/or Belt Squeak, MIL Illuminated.
PIP5247A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. P0651 may also be set in the ECM with the P06DE. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.
PIP5802
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic assistance for DTC's P219A and P219B.
PIP5803
Service Bulletin/Repair Instructions
This Preliminary information communicates to technician's if they remove the front timing cover when perprming a repair, they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.
20NA038
Service Bulletin/Repair Instructions
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
18NA146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
18NA099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5212C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIC5260D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
17NA357
Service Bulletin/Repair Instructions
This service bulletin provides repair information to correct a customer concern of noise or malfunction of trim door on broken quarter upper trim panel, possible convertible top inoperative.
PIP5725A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
20NA138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA043
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5730B
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.
16NA109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIP5784
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician to inspect for a missing 1-2-7-8-R clutch fluid passage seal or incorrect 1-2-7-8-R clutch fluid passage seal being install for a no movement concern after valve body replacement on the 8L45 or 8L90 transmissions.
150089004C
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
17NA336
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to adjust the rear bumper impact bar and re-securing the bumper to correct a condition of a gap in the rear bumper under taillight due to the bar being installed too low.
18NA285
Service Bulletin/Repair Instructions
This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.
21NA008
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to correct a condition of Chrome Peeling Off Interior Door Handle.
18NA345
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on the availability of the steering wheel spoke lower cover as a service part.
PIP5730A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.
150601002K
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
010601011L
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
090604026S
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
040089015V
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
Service Bulletin/Repair Instructions
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
PIC6397B
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to the technician about diagnosing a battery draw, or a concern where the engine may not be able to be turned off.
18NA263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIC6163C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have several fasteners, located on either side of the hood latch, appear to be loose. Do not tighten, or otherwise move these two fasteners. These fasteners are part of the front fascia support bracket. They have a preset gap by design, and they have Loctite applied to the threads of the fastener so that this preset gap does not change.
PIC6421
Service Bulletin/Repair Instructions
This Preliminary information communicates that a dealer may order a replacement hood latch and find that it comes with a three wire connector where the vehicle originally had a two wire connector on the hood latch. The technician is instructed on how to properly wire the new hood latch to the vehicle.
000310002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
17NA216
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material.
990851001E
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
19NA126
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on an emergency trunk release key won?t turn; unable to open trunk from lock cylinder behind rear seat back; information on convertible key extender.
PIC6378A
Service Bulletin/Repair Instructions
This Preliminary Information communicates helpful information on diagnosing general customer concerns related to a power folding top.
PIC6397A
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to the technician about diagnosing a battery draw, or a concern where the engine may not be able to be turned off.
1308116001F
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16NA059
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning the brake calipers that may have staining/discoloring on the paint of the brake caliper.
17NA271
Service Bulletin/Repair Instructions
This bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customers concern of wheel clicking.
PIC6293E
Service Bulletin/Repair Instructions
The purpose of this Preliminary Information is to provide dealership technicians some tips on installation of this kit, as well as some common areas to check if the system is inoperative after installation.
060089026Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
130310001G
Service Bulletin/Repair Instructions
This service bulletin provides information on tire cold weather cracking and the proper techniques on taking care of the tires and proper use.
16NA334
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reposition a front corner of the folding top front weatherstrip to correct a condition of a water leak at the windshield header/A-pillar area.
18NA276
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of seeing a paint wear mark or chip at the corner of a rocker panel molding from door over-slam hem seal contact.
19NA266
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct a condition of a flutter noise emitting from the center of the vehicle.
PIP5628C
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
20NA207
Service Bulletin/Repair Instructions
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
17NA239
Service Bulletin/Repair Instructions
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
17NA261
Service Bulletin/Repair Instructions
This service bulletin provides information that you cannot have an accessory grille installed at the same time as the aux cooler because this may cause the vehicle to overheat due to the grille not allowing air to pass to cool the engine.
17NA310
Service Bulletin/Repair Instructions
This informational bulletin provides Information on use of ZL1 1LE High Wing Rear Spoiler Installed on non ZL1 1LE Models.
19NA110
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on visible cracks in shock tower near the strut top mount.
PIE0561A
Service Bulletin/Repair Instructions
This engineering information (EI) closure ends the need for information from the field in regards to a leak from the Transmission Front Input Shaft Seal and/or Rear Main Shaft Seal.
110089005P
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
17NA201
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to eliminate a flutter noise and excessive windshield condensation due to new software now available and the removal of the foam pads on the HVAC defrost door.
19NA157
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on brake fluid leak at the caliper, cracking, reduced brake performance, rub or grind noise, caliper paint appearance.
PI1171D
Service Bulletin/Repair Instructions
This preliminary informational (PI) provides diagnosis and repair information regarding bearing damage or when an engine will not rotate.
16NA289
Service Bulletin/Repair Instructions
This technical bulletin provides a repair procedure to correct a customer concern of the Front Seat Back Cover Material Pulling Loose Around the Easy Entry Release Handle.
17NA140
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of a rattle noise from rear of vehicle and/or wind or buffeting noise that is heard in the vehicle cabin while driving with one window lowered.
17NA078
Service Bulletin/Repair Instructions
This informational bulletin provides information on Corvette and Camaro Exhaust Tone During Wide Open Throttle while in Sport or Track Modes and that this is considered a normal characteristic.
18NA375
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on diagnosis of no start, radio click noise or inoperative, Malfunction Indicator Lamp (MIL) illuminated, and/or various electrical issues.
20NA157
Service Bulletin/Repair Instructions
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
19NA020
Service Bulletin/Repair Instructions
This informational bulletin provides information on the new oil filter UPF63R to be used on the HFV6 Engines.
20NA184
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of a rattle noise heard above the driver or passenger seat area.
18NA115
Service Bulletin/Repair Instructions
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
990089019U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
20NA153
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct a customer concern of Reduction in Power, Malfunction Indicator Lamp (MIL) Illuminated - DTC P17A2 Set.
PIP5180C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
PIP5226D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIP5684B
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150089002B
Service Bulletin/Repair Instructions
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
PIP5545C
Service Bulletin/Repair Instructions
This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
PIP5095G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP4902N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5741
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that if after replacing the valve body on an 8L45 or 8L90 transmission the vehicle will not move the valve body may be missing a plug and retainer bolt. Technician's are instructed to obtain and install a plug and retainer bolt kit from the GM Warranty Parts Center to address this concern.
990089019T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIC5453C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
070604025M
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
060089029T
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
140604004G
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIP5730
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.
PIP5628B
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383
Service Bulletin/Repair Instructions
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
PIP5700C
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
060089029S
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20NA098
Service Bulletin/Repair Instructions
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
PIP5684A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150601002J
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
000310003Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIC5650G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5195F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
20NA093
Service Bulletin/Repair Instructions
This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.
PIP5257D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
PI0281H
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
19NA035
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.
100089005I
Service Bulletin/Repair Instructions
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
18NA355
Service Bulletin/Repair Instructions
This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.
060089029P
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
PIE0561
Service Bulletin/Repair Instructions
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineers listed in regards to a leak from the Transmission Front Input Shaft Seal and/or Rear Main Shaft Seal.
070089037O
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
140604004F
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
150601002I
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
020089002S
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
PIP5700B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
060089026P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIC6293D
Service Bulletin/Repair Instructions
The purpose of this Preliminary Information is to provide dealership technicians some tips on installation of this kit, as well as some common areas to check if the system is inoperative after installation.
990089019S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
040601029J
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
040089015U
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
000310003Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
050307009J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
150089005C
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
16NA119
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
15NA040
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for replacement of the drive belt tensioner to correct a customer concern for a rattle noise at 48 km/h (30 mph) to 64 km/h (40 mph) when the engine is switching between V4 and V8 and/or they notice fluid leaking from the bellow on top of the tensioner.
PIE0540A
Service Bulletin/Repair Instructions
This engineering Information (EI) ends the need for information from the field for a condition of oil leaking from the valve rocker arm oil control valve. If a vehicle is encountered with this condition, refer to SI for further diagnosis.
PIT3099T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
17NA186
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure to replace the radio to correct radio personalization settings on the infotainment display and a blank HVAC pop-up selecting HVAC Control settings.
PIP4723D
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
110089002D
Service Bulletin/Repair Instructions
This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
19NA212
Service Bulletin/Repair Instructions
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.
050307009I
Service Bulletin/Repair Instructions
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
15NA010
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
16NA122
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct a condition of a Side Detection Message Being Displayed on DIC.
20NA016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
N182201660
Service Bulletin/Repair Instructions
Special Coverage - on certain vehicles if a driver repeatedly sits on the seat belt cable cover located atthe base of the driver?s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over theseat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensionercable may fatigue and eventually separate, which could reduce the effectivenessof the driver?s seat belts. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on thepretensioner cable cover where it has been repeatedly bent over the seat side shield. Dealers are to inspect the driver seat belt lap anchor pretensioner and replace if necessary. The repairs will be made atno charge to the customer.
PIP5700A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
PIP5540F
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5700
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
PIP5130K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
PIP5503B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
PIP5531A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped
PIC6378
Service Bulletin/Repair Instructions
This Preliminary Information communicates helpful information on diagnosing general customer concerns related to a power folding top.
PI0592F
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
100089009D
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5330D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
PIP5621A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
18NA137
Service Bulletin/Repair Instructions
This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended cranking condition.
010842001M
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
18NA172
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to modify the right rear exhaust control valve actuator to correct a rattle noise heard from the rear of the vehicle.
PIC6373
Service Bulletin/Repair Instructions
This Preliminary information communicates information to the technician on how to diagnose a concern where the door locks unlock three times in succession when the vehicle is first started / driven.
PIT3271J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5074M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
990420002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIP5402E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIP5684
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
100089006G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security and information on GM key code look up applications.
010089010N
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
PIP5407B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. If oil pump face is damaged and or worn thru replace oil pump. Inspect bearings for damage wear due to debris from oil pump.
PIP4670H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP5676A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
17NA073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIE0540
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting to gather information from the field to determine a root cause for a condition of oil leaking from the valve rocker arm oil control valve. The information gathered will be used to develop a field fix.
PIP5676
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
PIP5529B
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostics and repair to assist in resolving a malfunction indicator lamp illumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
PIP5632B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3099S
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP5407A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. If oil pump face is damaged and or worn thru replace oil pump. Inspect bearings for damage wear due to debris from oil pump.
16NA042
Service Bulletin/Repair Instructions
This Technical Bulletin provides procedures to upgrade a vehicle with the Android Auto feature for 2016 and 2017 Model Year vehicles.
PI0592E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
090604026R
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
130089008B
Service Bulletin/Repair Instructions
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
070601016F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
080730026F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
19NA174
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Rear of Headliner Sagging, Rear Edge Visible Through Rear Window.
PIP5663
Service Bulletin/Repair Instructions
This Preliminary information communicates AFM / DFM usage Information. providing additional information on the AFM and DFM systems
PIT5698
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
990089019R
Service Bulletin/Repair Instructions
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
19NA142
Service Bulletin/Repair Instructions
This technical bulletin provides information for new transmission oil to use, a procedure for exchanging the old fluid and adding the new fluid to a service transmission.
PIT5569A
Service Bulletin/Repair Instructions
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
18NA372
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for rotor replacement for a squeal/squeak noise during light brake apply.
19NA081
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some SiriusXM Channels Due to Interference in Some Geographic Locations.
PIT3099R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
17NA045
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.
050604022Q
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
1308116001E
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
000601012J
Service Bulletin/Repair Instructions
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
090604026Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIC6163B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have several fasteners, located on either side of the hood latch, appear to be loose. Do not tighten, or otherwise move these two fasteners. These fasteners are part of the front fascia support bracket. They have a preset gap by design, and they have Loctite applied to the threads of the fastener so that this preset gap does not change.
PIP4670G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
060847001O
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIC6364A
Service Bulletin/Repair Instructions
This Preliminary Information communicates information on relearning the power windows if they become inoperative after the vehicle's battery becomes discharged.
PIT5074L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
18NA246
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set. Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.
PIP5632A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035D
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIC6293C
Service Bulletin/Repair Instructions
The purpose of this Preliminary Information is to provide dealership technicians some tips on installation of this kit, as well as some common areas to check if the system is inoperative after installation.
PIC6364
Service Bulletin/Repair Instructions
This Preliminary Information communicates information on relearning the power windows if they become inoperative after the vehicle's battery becomes discharged.
000310006N
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5498L
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may have a concern of DTC P050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.
PIP5640
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5226C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
080089014E
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
140604004E
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIP5569A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIC5260C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC6360
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PIT5195E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
PIP5423B (1)
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.
PIP5423B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.
PIP5423A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.
030729004L
Service Bulletin/Repair Instructions
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
17NA287
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the rear axle lubricant to correct the noise from the rear axle.
PIP4670F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
1008110001H
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
110089005N
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
Service Bulletin/Repair Instructions
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
070849020P
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
1008110001G
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
16NA111
Service Bulletin/Repair Instructions
This informational bulletin provides diagnostic/inspection information for the air box and air filter seal to correct a MIL and DTCs P0420 and P0430 setting.
PIP4902M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
100845001F
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
PIP5526A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Product Quality Center part restriction has ended for the 8L45 and 8L90 park actuator rod.
090089002Q
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
19NA052
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the starter solenoid cable due to circuit 1 shorted to ground at the starter heat shield.
PIP5632
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
110849001Z
Service Bulletin/Repair Instructions
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIP4902L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
060605001H
Service Bulletin/Repair Instructions
This informational bulletin explains the normal characteristics of exhaust noise during active fuel management when in Three or Four Cylinder Mode.
150601002H
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
18NA337
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to install an oil pump if found the cause of the noise from the engine area.
120089002C
Service Bulletin/Repair Instructions
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIP5540D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT4945H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIP5628
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
010310003R
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
120601003C
Service Bulletin/Repair Instructions
This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.
18NA270
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on locating an engine wiring harness chaffing concern at the rear side of the engine manifold and repair accordingly in circuit 2501.
090089016F
Service Bulletin/Repair Instructions
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
110849001Y
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
16NA175
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.
17NA115
Service Bulletin/Repair Instructions
This technical bulletin provides information for new software due to intermittent vehicle pull while driving.
18NA224
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the HUD if found the cause of the Head-Up Display Inoperative or MIL Illuminated concern.
PIC6289A
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to assist dealership technicians in diagnosing an exhaust related noise on these vehicles.
PIT5444D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
PIP5554A
Service Bulletin/Repair Instructions
This Preliminary information communicates P0016 setting after internal engire repair. The engine Base timing is not being set correctly. The information in this PI will be helpful in setting the timing in the vehicle.
090089002P
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
010089010M
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
17NA346
Service Bulletin/Repair Instructions
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
030603004X
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
17NA170
Service Bulletin/Repair Instructions
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
100089005H
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
17NA298
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of the headliner sagging.
040089015T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on required operating procedures.
060089026O
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
PIC6293B
Service Bulletin/Repair Instructions
The purpose of this Preliminary Information is to provide dealership technicians some tips on installation of this kit, as well as some common areas to check if the system is inoperative after installation.
PIC5650F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6073E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT5214D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080089014C
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5212B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
18NA153
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the GEN I charging system with a GEN II charging system only if vehicles apply within the settings.
PIP5503A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
PIP5545B
Service Bulletin/Repair Instructions
This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
PIP5540B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
Service Bulletin/Repair Instructions
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
PIP4925B
Service Bulletin/Repair Instructions
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
18207 02
Service Bulletin/Repair Instructions
Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **
PIC6293A
Service Bulletin/Repair Instructions
The purpose of this Preliminary Information is to provide dealership technicians some tips on installation of this kit, as well as some common areas to check if the system is inoperative after installation.
PIT5353C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PI1178F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern of an engine runs rough with the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.
18207
Service Bulletin/Repair Instructions
Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.
18207 01
Service Bulletin/Repair Instructions
Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **
PIP5159C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on and Diagnostic Trouble Code P0300 - P0308 may set. Technician will inspect for lose sparkplug wire. If a spark plug wire is found lose check for a missing ?C? clip on the wire end for the ignition coil. If the clip is missing replace the wire.
PIP5395E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIP5601
Service Bulletin/Repair Instructions
This Preliminary information communicates
PIP4138R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIT4945G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIT5099D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5486F
Service Bulletin/Repair Instructions
This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIP5534A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.
PIP5597
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.
PIC6221B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that will have no XM audio or no signal. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5596
Service Bulletin/Repair Instructions
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5576
Service Bulletin/Repair Instructions
This Preliminary information communicatesSES lamp, setting DTC P0333 when shifting the Transmissionfrom park.DTC P0333 cansetdue to voltage from the Transmission park/neutral signal 1circuit bleeding into the knock sensor system circuits.If SI does not isolate the concern inspect the K20 ECM connector X2 looking for debris, connectorand or terminal concerns.
PIP5545A
Service Bulletin/Repair Instructions
This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
PIP4902K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC6310A
Service Bulletin/Repair Instructions
This Preliminary information communicates that a customer may bring a vehicle in with a complaint of the Heads Up Display (HUD) frozen or inoperative. The dealer technician may find the HUD inoperative and may find no communication with the HUD and/or DTC U1518. The technician is advised to cycle power to the HUD by removing and reinstalling the HUD power supply fuse which will restore the function of the HUD if working on a 2016-2018 Camaro.The technician is advised that a reoccurrence is unlikely and engineering is evaluating this condition. If working on a LaCrosse or XT5 the technician is instructed to refer to 18-NA-224.
PIP5486D
Service Bulletin/Repair Instructions
This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIP5095F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP5493G
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern. Also defining calibration update information.
PIP5163D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5902B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have rear license plate mounting holes will not line up with the large rectangular holes in the rear fascia of the vehicle. Techs will need to line up the license plate and use self-tapping screws that are included in the Pre-Delivery Inspection bag toinstall the screw into the dimple.
PIP5402D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIC6318A
Service Bulletin/Repair Instructions
This Preliminary Information communicates instructions on adjusting the rear quarter windows on convertibles in order to eliminate a wind noise complaint.
PIC6336
Service Bulletin/Repair Instructions
This Preliminary Information communicates information to the technician on what to check if they find that the rear glass broke shortly after the folding top had been serviced.
PIC6095C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIC5260B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5953D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5498K
Service Bulletin/Repair Instructions
This Preliminary information communicates. A vehicle may have a concern ofDTCP050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.
PIP5373B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.
PIP5498J
Service Bulletin/Repair Instructions
This Preliminary information communicates. A vehicle may have a concern of DTCP050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.
PIT5399A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIP5498H
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may have a concern of DTCP050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause: Coolant getting into the cylinders, and provides direction for the repair.
PIP5569
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
18NA141
Service Bulletin/Repair Instructions
This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
150603002M
Service Bulletin/Repair Instructions
This bulletin provides information on approved warranty part numbers for original equipment batteries.
1208132001E
Service Bulletin/Repair Instructions
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
18NA125
Service Bulletin/Repair Instructions
This informational bulletin provides information for engine oil life monitor operation calculation.
PI0754C
Service Bulletin/Repair Instructions
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
080730035C
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
150603002L
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PI0281G
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
130089010B
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
060089031E
Service Bulletin/Repair Instructions
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
110849001W
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
PIP5179D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
PIT5195D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
010310003Q
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
18NA090
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of a buzz or rattle noise heard from the passenger side dash area.
PIC6315C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.
PIP5498G
Service Bulletin/Repair Instructions
This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
000089027J
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
18NA082
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of rattle noise heard from left side of steering column when driving over rough roads.
PIP5486C
Service Bulletin/Repair Instructions
This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIP4112S
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
PIP5493F
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern. Also difining calibration update information.
090864014C
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on diagnosing and repairing a side window glass not clearing the molding when indexing down during door opening.
18NA079
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the drivers front door window regulator motor and door wiring harness if water and/or corrosion is found in the connectors.
030089006P
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
17NA215
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
PIP5529A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
090604015C
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
17NA337
Service Bulletin/Repair Instructions
This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
PIP5095E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
090604026N
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
PIP5136A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an engine oil odor with no oil leaks found. Technician will need to inspect for an external oil leak. Technician will need to ensure the oil level is correct. Technician will need to replace the rear main seal, if no oil leaks were found and the engine oil level is not over full.
110089005L
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIP5486B
Service Bulletin/Repair Instructions
This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIC6315B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.
PIP5395D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIP5554
Service Bulletin/Repair Instructions
This Preliminary information communicatesP0016 setting after internal engire repair. The engine Base timing is not being set correctly. The information in this PI will be helpful in setting the timing in the vehicle.
PIP4670E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
060601010D
Service Bulletin/Repair Instructions
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
150603002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PIC5891E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
150603001D
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
18NA027
Service Bulletin/Repair Instructions
This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.
PIP5226B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIP4138Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIP5498F
Service Bulletin/Repair Instructions
This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
PIT3271H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC6255A
Service Bulletin/Repair Instructions
This Preliminary Information provides information for the technician to help diagnose a rattle issue related to the door panel plugs.
PIP5493E
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern.
PIP5446A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.
PIP5540A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
Service Bulletin/Repair Instructions
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
PIP5168F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published “Engine Cranks But Does Not Run” diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
PIP5330C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
050851001I
Service Bulletin/Repair Instructions
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIC6320
Service Bulletin/Repair Instructions
This Preliminary information communicates the fact that engineering is working on a field fix for a brake squeal noise during light brake apply.
PIP5130J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
PIP5545
Service Bulletin/Repair Instructions
This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
060089026N
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
010310003P
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5540
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
17NA074
Service Bulletin/Repair Instructions
This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple CarPlay.
050604022O
Service Bulletin/Repair Instructions
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
17NA408
Service Bulletin/Repair Instructions
This informational bulletin provides the tech possible cause for misfire at high speeds if found with a previous repair.
PIC6299A
Service Bulletin/Repair Instructions
This Preliminary Information communicates several possibilities of what may be causing a fluctuating tachometer.
PIC5650D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6319
Service Bulletin/Repair Instructions
This Preliminary information communicates the direction for technicians to inspect the terminals at the Suspension Control Module for any communication codes setting or for any Suspension Module codes that may set in the vehicle.
PIC5491K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIC6287A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIP4578B
Service Bulletin/Repair Instructions
This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode, and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Please discard PIP4578.
PIT5354B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
040089015R
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
16NA075
Service Bulletin/Repair Instructions
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
PIC6318
Service Bulletin/Repair Instructions
This Preliminary Information communicates instructions on adjusting the rear quarter windows on convertibles in order to eliminate a wind noise complaint.
000310003W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
080730026E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
150601002F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
070089037L
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
PIP5498E
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may have a concern of DTCP050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.
150603001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIC5839D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
150603002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
070089036I
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
16NA239
Service Bulletin/Repair Instructions
This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.
150603002I
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PIP5498D
Service Bulletin/Repair Instructions
This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
010601011J
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
PIP5534
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.
16NA341
Service Bulletin/Repair Instructions
This technical bulletin provides multiple fixes for a condition of a waiting for update screen appearing on the display, due to either a reprogramming of the hmi module or due to a fuse that needs to be pulled and restarting of the module.
17NA344
Service Bulletin/Repair Instructions
This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.
PI1149A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
PIC6235A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
17NA142
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
040730013D
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
Service Bulletin/Repair Instructions
This bulletin describes the Dealer special tool loan program process.
PIC6315A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.
070604019F
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
17NA297
Service Bulletin/Repair Instructions
This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
PIC6315
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.
16NA257
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to balance the folding top front latching mechanism and actuator motor to correct a condition of a "Top Not Secure" message being displayed on the DIC.
17NA259
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to weld the rear panels together in the rear of the car to correct the condition of a creak noise due to the contact of two metal panels in the rear of the vehicle.
PIC3100F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIC6313
Service Bulletin/Repair Instructions
This Preliminary information communicates the fact that a small gap at the air filter housing is acceptable and it will not cause any negative effects with the operation of the vehicle.
PIP5531
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped
PIP5498C
Service Bulletin/Repair Instructions
This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
PIP5493D
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern.
PIP5447C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code P3400 setting. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5526
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the 8L45 and 8L90 park actuator rod. The dealer technician is advised to call the GM Product Quality Center for further assistance.
PIP5529
Service Bulletin/Repair Instructions
This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
16NA396
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the RCDLR for vehicles with multiple concerns regarding the door remote controls and TPM sensors due to an internal concern within the RCDLR.
PIC6310
Service Bulletin/Repair Instructions
This Preliminary information communicates that a customer may bring a vehicle in with a complaint of the Heads Up Display (HUD) frozen or inoperative. The dealer technician may find the HUD inoperative and may find no communication with the HUD and/or DTC U1518. The technician is advised to cycle power to the HUD by removing and reinstalling the HUD power supply fuse which will restore the function of the HUD.The technician is advised that a reoccurrence is unlikely and engineering is evaluating this condition.
PIP5395C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIC5650C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC5492F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC5589B
Service Bulletin/Repair Instructions
This Preliminary Information communicates how to correctly care for the decals that are available on these vehicles.
PIT5353B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
070849020M
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide
150089004B
Service Bulletin/Repair Instructions
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Service Bulletin/Repair Instructions
Essential Tools that Include Consumable Parts (U.S. Only)
150603002H
Service Bulletin/Repair Instructions
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
16-NA-175
Service Bulletin/Repair Instructions
SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
16-NA-396
Service Bulletin/Repair Instructions
Intermittent Operation of Key Fobs, Door Unlock Inoperative No Remote Detected Message with Possible TPM MIL Some customers may comment on intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. This may be accompanied with a No Remote Detected message on the DIC. Other symptoms may include: Passive Locking system locking keys in vehicle Push button start system failure to respond (cannot start or stop) with no remote detected message Passive entry system not responding to Lock/Unlock commands System not responding to active FOB key press lock, unlock, hatch/trunk, remote start and panic all inoperative Tire pressure monitor indicator illuminated with DTC's C0750, C0755, C0760 and C0765 with Symptom :29 Too Few Pulses. Cause This may be due to issues internal to the Remote Control Door Lock Receiver.
17-NA-259
Service Bulletin/Repair Instructions
Body Creak Noise from Rear Seat Area Condition Some customers may comment on a creak or "itch" type noise from the rear seat area. The noise may be heard during acceleration, braking or when a twist or load is applied to the vehicle Cause: The noise may be caused by either metal contact between two panels or an insufficient bond between the panels. Correction: Spot weld and/or modify two body panels to correct the condition by following the Service Procedure below.
17-NA-261
Service Bulletin/Repair Instructions
Engine Overheat When Driving Aggressively with Accessory Grille and Outboard Cooler Installed Condition - Some customers may comment on the vehicle overheating when driving aggressively with accessory grille installed in addition to outboard cooler installed. Cause - This may be due to outboard aero blockers restricting airflow to the outboard coolers, causing the vehicle to overheat. Correction - If the vehicle is equipped with (RPO V18) outboard coolers and an accessory grille, the grille blockers should not be installed. If installed, they should be removed.
17-NA-337
Service Bulletin/Repair Instructions
All or Some Options May Be Missing from Driver Information Center (DIC) Info Pages Menu Due to Them Not Being Selected Condition Some customers may comment that with the Info option selected from the main menu (1), the Info Pages are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the active info pages menu. Correction If this concern is encountered, determine if all/any of the selections in the active info pages menu are not selected. To do this, follow the steps listed below.
PIP5402C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIT5236K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
16NA129
Service Bulletin/Repair Instructions
This informational bulletin advises the technician not to change the crankshaft balancer if it has the illusion of a wobble or vibration appearance.
030603004V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIC6300A
Service Bulletin/Repair Instructions
This Preliminary Information document communicates direction to the dealership technicians to aid them in diagnosing noise concerns specific to the convertible.
PIP4723C
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5074K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP5402B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIC6276B
Service Bulletin/Repair Instructions
This Preliminary Information document communicates direction to the dealership technicians to aid them in diagnosing a suspension noise related to these vehicles.
040601029I
Service Bulletin/Repair Instructions
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
000601012H
Service Bulletin/Repair Instructions
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIT5389E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
150603002G
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PIT3099Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
070601016D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
13-08-116-001C
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIC6296A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.
PIP5375E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the rear wheel drive manual transmission restriction has ended.
99-08-51-001D
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PIP5163C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIE0425A
Service Bulletin/Repair Instructions
This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of the convertible top being inoperative or not securing as intended.
PIC6300
Service Bulletin/Repair Instructions
This Preliminary Information document communicates direction to the dealership technicians to aid them indiagnosingnoise concerns specific to the convertible.
PIT5119E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
PIT5119E (1)
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
PIC6299
Service Bulletin/Repair Instructions
This Preliminary Information communicates several possibilities of what may be causing a fluctuating tachometer.
PIP5248D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped.
PIC5932B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIP5498B
Service Bulletin/Repair Instructions
This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
04-00-89-015Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
16-NA-111
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to perform diagnosis before just replacing the battery sensor module.
PIP5212A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIP5493C
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017.
08-08-44-029H
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
PIC6296
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.
04-00-89-015P
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
11-08-49-001V
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
17-NA-244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
PIC6293
Service Bulletin/Repair Instructions
The purpose of this Preliminary Information is to provide dealership technicians some tips on installation of this kit, as well as some common areas to check if the system is inoperative after installation.
17-NA-242
Service Bulletin/Repair Instructions
This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
PIT5444C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
03-03-10-007J
Service Bulletin/Repair Instructions
This informational bulletin provides information on the temporary tire flat spotting condition.
16-NA-005
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to unstick the seatback to correct a customer concern that the seatback is stick in the full forward (or full rearward) position and will not change recline position using the power seat recliner switch caused by a burr that built up on the gear of the seatback actuator preventing the seatback to recline.
16-NA-042
Service Bulletin/Repair Instructions
This informational bulletin provides information on GM offering the Android Auto feature upgrade for 2016 and 2017 model year vehicles and how to proceed with reprogramming the vehicles to include this application for use.
PI1385A
Service Bulletin/Repair Instructions
This informational bulletin provides information that the TPM sensors must always be relearned when accessory wheels are installed on the vehicle.
PIP5507B
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIC5611E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIP5507A
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
15-NA-002
Service Bulletin/Repair Instructions
This bulletin provides repair information to correct a customer concern of fuel odor, fuel leaks from UH SIDI Pipes between High Pressure Pump and Fuel Rails
17209
Service Bulletin/Repair Instructions
17209 - Service Update. Certain vehicles may not lower the convertible top due to a dislocated grommet on the rear compartment floor panel track partition slide. A driver information center (DIC) message âExtend Cargo Shade to Operate Topâ will be displayed, even though the cargo shade is in place. Dealers will replace the rear compartment floor panel track partition slide (cargo shade).
PIP5493B
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017.
PIP5507
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIC6221A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that will have no XM audio or no signal. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5402A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIP5503
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
PIC6276A
Service Bulletin/Repair Instructions
This Preliminary Information document communicates direction to the dealership technicians to aid them indiagnosinga suspension noise related to these vehicles.
PIC6287
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIP5330B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
PIP5498A
Service Bulletin/Repair Instructions
This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
PIC5588D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5375D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5216F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIP5493A
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017.
PIP5306F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for E82 engine control module Restriction Part Number 12659078. Dealer will have to call General Motors Product Quality Center for further assistance. Restriction has ended as of 6/3/2017and PI updated to reflect this.
PIT3099P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
00-03-10-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PI1410B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
00-06-01-012G
Service Bulletin/Repair Instructions
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
05-00-89-029D
Service Bulletin/Repair Instructions
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
PIE0400A
Service Bulletin/Repair Instructions
This engineering informational bulletin is ending the need for information from the field on vehicles that have the condition of Oil Leak Between Upper and Lower Oil Pan.
PIE0394A
Service Bulletin/Repair Instructions
This engineering information bulletin ends the need for information from the field on vehicles that have the condition of Front Brake Squeal When Braking
03-00-89-006N
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
04-00-89-015O
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
17-NA-115
Service Bulletin/Repair Instructions
This technical bulletin provides information for new software due to intermittent vehicle pill while driving.
PIC6163A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have several fasteners, located on either side of the hood latch, appear to be loose. Do not tighten, or otherwise move these two fasteners. These fasteners are part of the front fascia support bracket. They have a preset gap by design, and they have Loctite applied to the threads of the fastener so that this preset gap does not change.
17-NA-142
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wireless Charging Module Diagnosis.
PIP5234C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician when Service Information diagnostics indicates a fuel injector may need to be removed for a repair or replaced the injector will need a new seal. This Preliminary Information contains all the O-ring seal and the injector kit part numbers.
PIP5493
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017.
11-00-89-005K
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
17-NA-140
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of a wind or buffeting noise that is heard in the vehicle cabin while driving with one window lowered.
16-NA-129
Service Bulletin/Repair Instructions
This informational bulletin advises the technician not to change the crankshaft balancer if it has the illusion of a wobble or vibration appearance.
17-NA-126
Service Bulletin/Repair Instructions
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
16-NA-355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PIP5447B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code P3400 setting. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PI0281F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
17-NA-074
Service Bulletin/Repair Instructions
This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple Carplay.
17-NA-109
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to locate and repair the engine wiring harness if found chaffing against the water outlet bolt boss.
10-08-110-001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
03-06-03-004U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
15-06-03-002F
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PIP5179C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
17-NA-099
Service Bulletin/Repair Instructions
This bulletin provides a procedure to replace the crankshaft balancer if found the cause of the customers concerns of noises or sparks.
17-NA-004
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of high outside door handle opening efforts.
17-NA-039
Service Bulletin/Repair Instructions
This informational bulletin provides additional information on what oil to use in the 2.0L engines to eliminate the risk of engine/piston failure.
99-04-20-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIP4112R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP5395B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on the steps to diagnose the concern and the steps to repair the concern. Customer hears a rattle or ticking noise that is louder inside the vehicle than outside. A-This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
17-NA-079
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure in locating a loose positive or negative battery cable.
PI0671A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
PIE0385B
Service Bulletin/Repair Instructions
This engineering information bulletin ends the need for information from the field on vehicles that have the concern of a noisy water pump.
17-NA-067
Service Bulletin/Repair Instructions
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
PIE0400
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Oil Leak Between Upper and Lower Oil Pan.
06-08-47-001M
Service Bulletin/Repair Instructions
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
17-NA-025
Service Bulletin/Repair Instructions
This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.
10-00-89-006F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report.
16-NA-173
Service Bulletin/Repair Instructions
This Technical Bulletin provides a procedure to bond the ceramic pins to the exhaust valves to correct a condition of a rattle noise from the rear of the vehicle.
16-NA-399
Service Bulletin/Repair Instructions
This bulletin advises the Service Technician of new longer bolts and lock washers required to be installed during repairs that require the half shaft bolts to be removed or replaced.
PIT5389C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4935F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIC6218B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to update the radio using Service Programming System with the latest software.
16-NA-246
Service Bulletin/Repair Instructions
This informational bulletin provides an upate for Cause information on Airbag Warning Lamp Illumination Condition.
PIP4723B
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
17-NA-048
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the EBCM to correct the customers concern of a Hiss noise when braking and Service Brakes message on.
GCUS-3-848
Service Bulletin/Repair Instructions
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
PIC3278G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5959C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIP5375C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
17-NA-045
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.
PIC5588C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIE0369B
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field of vehicles with the condition of a SES light on with one or more DTC's set.
02-00-89-002Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
01-03-10-003O
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
07-06-04-025L
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
PIC6049F
Service Bulletin/Repair Instructions
This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center.
PIP5029H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP4902J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5375B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
17-NA-037
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the garage door opener transmitter to correct a condition of poor range for the garage door opener.
PIE0394
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from the field on vehicles that have the condition of Front Brake Squeal When Braking
17-NA-033
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to locate at repair the engine wiring harness contacting the drive belt and relocate the harness away from the belt.
PIC6255
Service Bulletin/Repair Instructions
This Preliminary Information provides information for the technician to help diagnose a rattle issue related to the door panel plugs.
PIC6256
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on the steps to diagnose and repair the concern of a vehicle pullon this vehicle.
17-NA-024
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to turn the audible feedback option on and off in the radio settings to prevent an audible beep will occur when scrolling from page 1 to page 2 of the OnStar menu, which may be interpreted as a hands free OnStar call request.
17-NA-021
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for replacing the oil pump, power brake booster and power brake booster vacuum hose to eliminate a hard brake pedal and/or air type noise heard upon brake apply due to oil in the brake booster.
15-06-03-002E
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
08-03-10-006F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
17-NA-011
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the catalytic converter support bracket nuts to correct the customers concern of a metallic noise from under the vehicle
11-08-49-001U
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
04-03-10-013K
Service Bulletin/Repair Instructions
This informational bulletin provides information on driving characteristics of rear-wheel drive vehicles and available winter tires.
03-08-46-004S
Service Bulletin/Repair Instructions
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIC5759B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4733K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
99-00-89-019O
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
GCUS-3-808
Service Bulletin/Repair Instructions
52620 02 Customer Satisfaction. Certain vehicles may have a condition in which the left hand front transmission oil cooler (TOC) line can move out of its design position and come into contact with either an underbody stud or the transmission mount. This may result in a potential rub through of the TOC line and transmission fluid may come in contact with a hot surface resulting in hot surface ignition. Dealers are to inspect and replace the transmission oil cooler line as required, and cut off the body stud on the driver side of the vehicle near the transmission support.
PIC4541F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
PIC6177C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on vehicles with navigation radio Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.
PIT5236J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
PIC6216C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
PIC6220A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "Service Rear Vision System" message that both happen at the same time. Technician should check for Diagnostic Trouble Codes and follow published Service Information diagnostics for the Diagnostic Trouble Codes. If not Diagnostic Trouble Codes stored and the concern was duplicated or the customer described the concern, dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
07-08-49-020L
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIC6186F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5411G
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
08-08-44-015H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
09-04-20-001E
Service Bulletin/Repair Instructions
This informational bulletin provides information to address a chatter noise during low speed tight turn conditions (i.e. parking lot, driveway, etc.) primarily during cooler ambient temperatures.
99-00-89-019N
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC5492E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC6235
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5379A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an idle hanging high after a throttle is snapped. This concern may be caused by two issues. The first issue requires a gear shift interaction; this one is an extended hang typically around 2000 rpm. There was also an issue with a slower than normal RPM decay after a tip-in during catalyst light-off. The first concern Engineering is working on a fix. The second concern can be fixed by updating the Engine Control Module.
PIP5405B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the some vehicles may have surge misfire feeling sensation during highway steady state driving in manual mode or automatic, typically in 6th, 7th, 8th gear accelerating 1000 to 2500 rpm under load. This is operating as designed. Torque Converter Clutch slip with condition present, with scan tool technician may monitor plus or minus about 10 rpm at the most, usually lower. This concern is present when the throttle reading 30% to 60%.
PIP5447A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code P3400 setting. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
01-03-10-003N
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
05-03-08-002H
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
GCUS-3-786
Service Bulletin/Repair Instructions
52620 01 Customer Satisfaction. Certain vehicles may have a condition in which the left hand front transmission oil cooler (TOC) line can move out of its design position and come into contact with either an underbody stud or the transmission mount. This may result in a potential rub through of the TOC line and transmission fluid may come in contact with a hot surface resulting in hot surface ignition. Dealers are to inspect and replace the transmission oil cooler line as required, and cut off the body stud on the driver side of the vehicle near the transmission support.
02-00-89-002P
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
GCUS-3-784
Service Bulletin/Repair Instructions
52620 Customer Satisfaction Program. Certain vehicles may have a condition in which the left hand front transmission oil cooler (TOC) line can move out of its design position and come into contact with either an underbody stud or the transmission mount. This may result in a potential rub through of the TOC line and transmission fluid may come in contact with a hot surface resulting in hot surface ignition. Dealers are to inspect and replace the transmission oil cooler line as required, and cut off the body stud on the driver side of the vehicle near the transmission support.
16-NA-364
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to test and perform a clutch learn procedure to correct delayed clutch engagement.
05-00-89-055F
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
16-NA-395
Service Bulletin/Repair Instructions
This informational bulletin provides information for technicians that upon removal of a front door trim panel, two high retention retainers will break but must be replaced with same high retention retainers to properly secure the door trim.
GCUS-3-771
Service Bulletin/Repair Instructions
35740 Service Update. Some vehicles were built without a thermal sleeve on the main body wire harness to forward lamp wire harness connector. Dealers will cover the forward lamp wire harness and connector with a heat resistant thermal wrap.
PIC6216B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and re-pair any phones that were deleted.
PIP5446
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.
PIE0359A
Service Bulletin/Repair Instructions
This engineering information bulletin is ending the need for information on vehicles with the condition of Vehicle Crank with No Start or Stalling with DTC P0011 and/or P00C6 Set.
PIT5354A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
PI1498C
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customers concern of wheel clicking.
PIP5444
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Check Engine Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0641. Technician will need to unplug the fuel rail pressure sensor to see if that sensor is the cause of the five volt reference line being brought low. Technician should replace the fuel rail pressure sensor with current part available.
PIT3099N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
16-NA-014
Service Bulletin/Repair Instructions
Delayed Engagement After Sitting With Engine Off - Torque Converter Fluid Drain Back
PIP5163B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5437A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have harsh concerns. Technician are advised to use GDS2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris. If debris is found technicians should disassemble and inspect for root cause of the concern and repair the transmission as needed. If no debris is found technicians are advised to replace the valve body.
11-00-89-004B
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
06-08-64-001D
Service Bulletin/Repair Instructions
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
16-NA-107
Service Bulletin/Repair Instructions
This Technical Bulletin provides a fix to reprogram the radio for vehicles that may experience any of the following conditions: DTC U0184 Set, Radio Inoperative, Blue Screen, AM Clipping Noise, HD On/Off Status Not Retained in Stations, Time Lag on Transitions, No Audio with Internal Amp, Park Assist Symbol Position Wrong in Rear View Camera
01-03-10-003M
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5437
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have harsh shifts concerns. Technicians will use Global Diagnostic System 2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris. If debris is found in the pan, technicians should disassemble and inspect for root cause of the concern and repair the transmission as needed. If no debris is found technicians are advised to replace the valve body.
00-03-10-003V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
11-08-49-001T
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
16-NA-122
Service Bulletin/Repair Instructions
Side Detection System Message Being Displayed on Driver Information Center - DTC B101E-43 Set
PIE0385A
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.
PIT5389B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
04-06-04-051E
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIC6177B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on vehicles with navigation radio Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.
PIC6186E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5313C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the E80 Engine Control Module part numbers 12669908 or 12672502 have been placed on part restriction by General Motors Technical Assistance Center. Dealer will need to call General Motors Technical Assistance Center for further assistance.
15NA066
Service Bulletin/Repair Instructions
This informational bulletin provides information on 2016 Chevrolet Camaro New Model Features.
040604051D
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIC6227
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. Vehicle also may have a ?No Remote Detected? message on the Driver Information Center. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIE0385
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.
16NA326
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the radio controls and pull a fuse for the display module to correct a condition of the display not responding to touch screen actions or that no user input will work, due to a internal software concern.
16NA358
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of hearing a buzz or rattle noise coming from the lower dash or steering column area.
PIC6201A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the steps needed to diagnose and repair a vehicle with Wi-Fi or Bluetooth inoperative or poor performance concern. Technician will need to obtain data from Global Diagnostics Services 2 and call General Motors Technical Assistance Center for further assistance. Technician should be advised that concern only applies to OnStar Wi-Fi Regular Production Option Code (VV4) and Bluetooth Regular Production Option Code (UPF).
PIT5236H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
150603002D
Service Bulletin/Repair Instructions
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
150603002C
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
16NA355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
GCUS-3-729
Service Bulletin/Repair Instructions
16029 - Service Update. The high pressure fuel pump or fuel rail fastener(s) may have been improperly tightened during manufacturing. Fuel could leak from the fuel pump or fuel rail causing the vehicle to go into reduced power mode. If this occurs DTC P228C, P228D or P00C6 will set, causing the Check Engine Light to be illuminated.
PIC6216A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
16NA350
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to apply BRS tape to the door trim panel that is causing a comment of a rattle or buzz noise due to the speaker vibration from high bass.
16NA317
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper ways to remove or replace the key cylinder covers due to somevehicleshavingthe key cylinders hidden during the time of delivery.
030603004S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004T
Service Bulletin/Repair Instructions
Battery Testing and Warranty Replacement Requirements (North America ONLY)
040089015N
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
150601002E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
PIC6226
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a noise coming from the front end of the vehicle while hitting bumps in the road. If diagnostics determine the front struts should be replaced, record the bottom line of numbers on the part number tag. Also write this information on the Repair Order and attach a copy to the warranty claim.
080730026D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
16NA266
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to update the ECM to the latest software and calibration available to correct a customer concern that the Malfunction Indicator Lamp is illuminated and/or the remote start will not start the vehicle due to a voltage spike in the ECM, above the threshold value which will set the code P0132 or P223E.
GCUS-3-710
Service Bulletin/Repair Instructions
33110 - Service Update - 8-Speed Transmission Turbine Shaft Failure. Reinstate programming. When a commanded shift occurs outside of the expected transmission turbine speed window limits, the commanded shift monitor requests a driver defaulted 8th gear state. The torque associated with the default action results in a broken turbine shaft. The calibration window (based on output speed) for the safety monitor (P16F3) is smaller than the calibration window for the driver initiated TAP downshift speed limit checks
050604022N
Service Bulletin/Repair Instructions
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
090089002N
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
100844006D
Service Bulletin/Repair Instructions
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
PIC6186D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
00-03-10-003U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
05-08-44-024E
Service Bulletin/Repair Instructions
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
07-00-89-037J
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
08-08-44-029G
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
09-00-89-008C
Service Bulletin/Repair Instructions
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIC6221
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT WILL HAVE NO XM AUDIO OR NO SIGNAL. DEALER SHOULD COMMUNICATE TO THE CUSTOMER THAT WE APOLOGIZE FOR THIS INCONVENIENCE AND THAT GENERAL MOTORS IS WORKING ON A SOLUTION FOR THIS CONCERN.
PIP5282A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.
PIP5423
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P0106 AND P0506. TECHNICIAN WILL INSPECT FOR A BROKEN VALVE SPRING AND REPLACE AS NEEDED.
PIC6219
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK RADIO DISPLAY. DEALER SHOULD ADVISE THE CUSTOMER GENERAL MOTORS IS WORKING ON A SOLUTION TO THE CONCERN.
09-00-89-016E
Service Bulletin/Repair Instructions
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
11-00-89-005J
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
PIC6220
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH AN INTERMITTENT LOSS OF GRIDLINES IN THE REAR CAMERA DISPLAY SCREEN AND A "SERVICE REAR VISION SYSTEM" MESSAGE THAT BOTH HAPPEN AT THE SAME TIME. TECHNICIAN SHOULD CHECK FOR DIAGNOSTIC TROUBLE CODES AND FOLLOW PUBLISHED SERVICE INFORMATION DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODES. IF NOT DIAGNOSTIC TROUBLE CODES STORED AND THE CONCERN WAS DUPLICATED OR THE CUSTOMER DESCRIBED THE CONCERN, DEALER SHOULD COMMUNICATE TO THE CUSTOMER THAT WE APOLOGIZE FOR THIS INCONVENIENCE AND THAT GENERAL MOTORS IS CURRENTLY EVALUATING THIS CONCERN.
16-NA-326
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the radio controls and pull a fuse for the display module to correct a condition of the display not responding to touch screen actions or that no user input will work, due to a internal software concern.
PIC5453B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT GENERAL MOTORS AND GENERAL MOTORS OF CANADA COMPANY DO NOT SUPPORT CROSS BORDER SALES. THE GENERAL MOTORS OF CANADA CUSTOMER CARE CENTRE IS THE SOLE AUTHORIZED PROVIDER OF A CERTIFICATION CONFIRMATION LETTER WHICH HELPS OUR CUSTOMERS IDENTIFY IF THEIR VEHICLES MEETS THE REQUIRED USA REGULATORY STANDARDS NECESSARY FOR IMPORTATION INTO THE USA.
16-NA-289
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for securing the seat back material around the front seat easy entry handle to correct a customer concern of the material pulling loose and exposing edges/holes.
PIP5159B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODE P0300 - P0308 MAY SET. TECHNICIAN WILL INSPECT FOR LOSE SPARKPLUG WIRE. IF A SPARK PLUG WIRE IS FOUND LOSE CHECK FOR A MISSING C CLIP ON THE WIRE END FOR THE IGNITION COIL. IF THE CLIP IS MISSING REPLACE THE WIRE.
02-08-98-002G
Service Bulletin/Repair Instructions
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
08-08-44-015G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
16-NA-317
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper ways to remove or replace the key cylinder covers due to some vehicles having the key cylinders hidden during the time of delivery.
PIE0369A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field of vehicles with the condition of a SES light on with one or more DTC's set.
GCUS-3-697
Service Bulletin/Repair Instructions
33110 - Service Update. Message to Suspend - Message only, to temporarially suspend program events. When a commanded shift occurs outside of the expected transmission turbine speed window limits, the commanded shift monitor requests a driver defaulted 8th gear state. The torque associated with the default action results in broken turbine shaft. The calibration window (based on output speed) for the safety monitor (P16F3) is smaller than the calibration window for the driver initiated TAP downshift speed limit checks.
01-00-89-010L
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
16-NA-310
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern for a rattle noise at the radio control/display/ICS (Integrated Center Stack), or coming from the center dash area.
07-08-49-020K
Service Bulletin/Repair Instructions
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
GCUS-3-696
Service Bulletin/Repair Instructions
33110 - Service Update. When a commanded shift occurs outside of the expected transmission turbine speed window limits, the commanded shift monitor requests a driver defaulted 8th gear state. The torque associated with the default action results in broken turbine shaft. The calibration window (based on output speed) for the safety monitor (P16F3) is smaller than the calibration window for the driver initiated TAP downshift speed limit checks. Dealers will reprogram the transmission control module.
PIC6177A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON VEHICLES WITH NAVIGATION RADIO REGULAR PRODUCTION OPTION CODE IO6 OR UY4 THAT DEFAULTS TO WEST VIRGINIA INSTEAD OF VIRGINIA ON A MANUAL ENTRY. GENERAL MOTORS ENGINEERING IS CURRENTLY WORKING ON A SOLUTION FOR THIS CONCERN.
PIC6193B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN.
16-NA-304
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to pull on the metal infront of the HVAC recirc door to correcct a condition of a thump noise when switching the HVAC modes due to the recirc door coming into contact with the metal infront of it.
01-03-10-003L
Service Bulletin/Repair Instructions
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
16-NA-302
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to install a new wiring harness bypass to correct the customers concern of the airbag lights flickering when the windshield wipers are activated.
PI1510A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure to replace both the front suspension mounts and cups to correct a condition of a popping noise from the fron of the vehicle when traveling over bumps due to the front strut mount being torn due to high underbody/underhood temps in addition to traveling over speed bumps.
PIC5491J
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIT5384B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. TECHNICIAN WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH A SCAN TOOL CONNECT TO THE VEHICLE FOR FURTHER ASSISTANCE.
PIC6073C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.
PIC6216
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES VOICE RECOGNITION INOPERATIVE FOR CALLING BLUETOOTH PHONE CONTACTS. TECHNICIAN WILL NEED TO CLEAR ALL PRIVATE DATA AND REPAIR ANY PHONES THAT WERE DELETED.
16-NA-287
Service Bulletin/Repair Instructions
This informational bulletin provides information on a new service replacement radio has been released for the vehicles above. As a result, the radio part number received may not be the same part number as the one that was ordered. Certain service replacement radios do not require USB programming.
05-00-89-072D
Service Bulletin/Repair Instructions
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
16NA241
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
16NA043
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES THE CORRECT INFORMATION THAT IS NEEDED TO CORRECTLY KNOW WHAT TPM SENSOR IS NEEDED TO BE INSTALLED ON VEHICLES IF THERE IS ACCESSORY WHEELS INSTALLED AND WHO TO CONTACT WHEN THE ACCESSORY WHEELS WILL NOT LEARN THE TPM'S TO THE VEHICLES.
PIT5074J
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
PI1394A
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
PIT5411F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HUMAN MACHINE INTERFACE, RADIO OR TUNER, RADIO CONTROLS, INTEGRATED CENTER STACK, DISPLAY, AND MEDIA DISC PLAYERS ARE PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.
16NA272
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES A CHART ON WHAT MAY STILL BE ACTIVE AND HOW LONG IT STAYS ACTIVE, DURING A PARASITIC DRAW TEST.
16NA078
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO TIGHTEN THE SHIFTER KNOB AND CORRECT THE CUSTOMERS CONCERN OF A RATTLE NOISE.
PI1498B
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CLEAN MATING SURFACE OF WHEELS AND ROTORS TO CORRECT A CUSTOMER CONCERN ON A CLICKING NOISE EMANATING FROM EITHER THE FRONT OR REAR WHEELS LOCATION DUE TO INTERACTION BETWEEN THE WHEEL MOUNTING FACE AND THE WHEEL MOUNTING SURFACE ON THE BRAKE ROTOR.
16NA259
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A REPAIR PROCEDURE TO CORRECT A CUSTOMER CONCERN OF HEARING A RATTLE NOISE COMING FROM THE DRIVER OR PASSENGER FRONT SEAT BACK EASY ENTRY RELEASE HANDLE.
PI0388F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
PIE0365A
Service Bulletin/Repair Instructions
THIS ENGINEERING INFORMATIONAL BULLETIN IS ENDING THE NEED FOR INFORMATION FROM THE FIELD OF VEHICLES WITH THE CONDITION OF USB PORT INOPERATIVE.
PIP4786C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
030603004R
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
16NA173
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO APPLY EPOXY TO THE EXHAUST VALVE PINS ON VEHICLES THAT HAVE THE CONDITION OF A RATTLE NOISE ORIGINATING FROM THE VEHICLES EXHAUST DUE TO THE VALVE PINS BEING LOOSE AND CAUSING A NOISE.
140089004B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB.
16NA249
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.
PIP5373A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS ON HOW TO PROGRAM AN ENGINE CONTROL MODULE WHEN GETTING A SERVICE PROGRAMMING SYSTEM ERROR CODE E4491 OR E4423. IN SOME CASES TECHLINE CUSTOMER SUPPORT CENTER MAY NEED TO BE CONTACTED TO RESOLVE THE ISSUE.
070898001B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
16NA246
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON LOCATING AND RECONNECTING AIRBAG CONNECTORS THAT ARE NOT FULLY SEATED TO CORRECT A CUSTOMER CONCERN OF AN AIRBAG WARNING LAMP ILLUMINATED, OR ONE, OR MORE, AIRBAG DTC(S) SET.
PIP5386A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATES THE STEPS TO DIAGNOSE THE CONCERN OF P0264 OR P0265 ALONG WITH P0300 ON THESE PARTICULAR VEHICLES, IT ALSO EXPLAINS THE INSPECTION AND REPAIR STEPS TO ENSURE THE CORRECT REPAIR ON THESE VEHICLES FOR THIS CONCERN. THE TECHNICIAN IS TO INSPECT FOR AN INJECTOR WIRE CHAFING ON THE COOLANT OUTLET HOUSING BASE.
000601012F
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
110849001S
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
16NA242
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES DIAGNOSTIC TIPS TO HELP CORRECT MULTIPLE CONCERNS REGARDING THE USB PORT BEING INOPERATIVE OR UNABLE TO PLAY MUSIC THROUGH THE USB PORT.
GCUS-3-637
Service Bulletin/Repair Instructions
26170 - Customer Satisfaction. Certain vehicles, may have a condition in which water can migrate within the forward lamp wire harness and intrude into the fan control module connector and can lead to connectivity loss and terminal corrosion.
000601026I
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.
00-06-01-026H
Service Bulletin/Repair Instructions
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
15-06-01-002D
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE VALVE LIFTER OIL MANIFOLD AND THE LIFTERS TO CORRECT THE CUSTOMERS CONCERN OF ENGINE MISFIRE, TICK NOISE AND MIL ON.
16-NA-223
Service Bulletin/Repair Instructions
This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
16-NA-078
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to tigthen the shifter knob retaining screw to correct a customer concern that the shifter knob is rattling due to a loose shifter knob retaining screw.
16-NA-219
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE HMI MODULE TO CORRECT A CONDITION OF GPS INOPERATIVE, RED LINE ACROSS GPS INDICATOR OR THE LOCATION IS STUCK IN WARREN MICHIGAN.
00-03-10-006M
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.
PIE0369
Service Bulletin/Repair Instructions
THIS ENGINEERING INFORMATIONAL BULLETIN IS REQUESTING INFORMATION FROM THE FIELD WITH THE CONDITIONS OF SES LIGHT IS ON AND THE VEHICLE MAY EXHIBIT DRIVEABILITY CONCERNS.
16-NA-210
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE FUEL FEED LINE FOR CONDITIONS RELATED TO LACK OF POWER ON HARD ACCELERATION.
PIC6185
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with a diagnostic tip for navigation radios that have inaccurate entries at times when using the voice recognition to input the address. When using the Navigation command "Address" or "Destination" this Allows an address to be stated as a one-shot method. When using the Navigation command "Directed Address" this Allows an address to be stated one step at a time. Directed address option may be a better choice for entering that address.
16-NA-194
Service Bulletin/Repair Instructions
THIS TECHNICIAL BULLETIN PROVIDES A PROCEDURE ON A REVISED CALIBRATION DUE TO SOFTWARE ANOMALY TO CORRECT CHECK ENGINE LIGHT ILLUMINATED AFTER USING THE MANUAL PADDLE SHIFT LEVERS.
PIP5094A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
PIP5395A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. THE NOISE MAY ALSO SOUND LIKE A LIFTER TICK. IF THE NOISE IS HEARD BEST AT THE FUEL LINE AND THE SOUND WILL BE REAL LOUD WITH A STETHOSCOPE. THE FUEL LINE WILL NEED TO BE REPLACED.
PIP5407
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE DIAGNOSTIC TROUBLE CODE P06DD OR NO OR LOW OIL PRESSURE. TECHNICIAN WILL REPLACE TIMING CHAIN TENSIONER GUIDE. IF OIL PUMP FACE IS DAMAGED AND OR WORN THRU REPLACE OIL PUMP. INSPECT BEARINGS FOR DAMAGE WEAR DUE TO DEBRIS FROM OIL PUMP.
10-08-110-001E
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.
16-NA-108
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN REGARDING A BUZZ OR STATIC NOISE CAUSED BY INTERNAL SOFTWARE.
44470
Service Bulletin/Repair Instructions
44470 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2016 MODEL YEAR CHEVROLET CAMARO AND CADILLAC CT6 VEHICLES, EQUIPPED WITH AN 8-SPEED AUTOMATIC TRANSMISSION (RPO M5T OR M5N), MAY HAVE BEEN BUILT WITH AN INCORRECTLY MACHINED TORQUE CONVERTER PRESSURE PLATE. OVER TIME, THIS CONDITION COULD RESULT IN A SHUDDER OR VIBRATION, FLUCTUATIONS ON THE TACHOMETER AND POSSIBLE TORQUE CONVERTER FAILURE. REPLACE THE TRANSMISSION.
PIP5405A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE SOME VEHICLES MAY HAVE SURGE MISFIRE FEELING SENSATION DURING HIGHWAY STEADY STATE DRIVING IN MANUAL MODE OR AUTOMATIC, TYPICALLY IN 6TH, 7TH, 8TH GEAR ACCELERATING 1000 TO 2500 RPM UNDER LOAD. THIS IS OPERATING AS DESIGNED. TORQUE CONVERTER CLUTCH SLIP WITH CONDITION PRESENT, WITH SCAN TOOL TECHNICIAN MAY MONITOR PLUS OR MINUS ABOUT 10 RPM AT THE MOST, USUALLY LOWER. THIS CONCERN IS PRESENT WHEN THE THROTTLE READING 30% TO 60%.
PIP5405
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE SOME VEHICLES MAY HAVE SURGE MISFIRE FEELING SENSATION DURING HIGHWAY STEADY STATE DRIVING IN MANUAL MODE OR AUTOMATIC, TYPICALLY IN 6TH, 7TH, 8TH GEAR ACCELERATING 1000 TO 2500 RPM UNDER LOAD. THIS IS OPERATING AS DESIGNED. TORQUE CONVERTER CLUTCH SLIP WITH CONDITION PRESENT, WITH SCAN TOOL TECHNICIAN MAY MONITOR PLUS OR MINUS ABOUT 10 RPM AT THE MOST, USUALLY LOWER. THIS CONCERN IS PRESENT WHEN THE THROTTLE READING 30% TO 60%.
09-06-04-026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
99-08-51-007G
Service Bulletin/Repair Instructions
This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
PIC-6095-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS USED FOR WARRANTY SUBMISSION.
PI0592D
Service Bulletin/Repair Instructions
This informational bulletin provides information on service programming system (SPS) errors.
PIC-6205
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO REPLACE THE RADIO IF THE PHONE ICON IS PRESSED AND IT WILL HIGHLIGHT, OR HIGHLIGHT AND SPIN, BUT THE RADIO WILL NOT CHANGE FROM THAT SCREEN.
PIP-5306-C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT VEHICLES EQUIPPED WITH AN 3.6L ENGINE REGULAR PRODUCTION OPTION CODE LGX AS PART OF OUR ONGOING QUALITY IMPROVEMENT EFFORTS THE ENGINE IS BEING PLACED ON RESTRICTION. DEALER WILL NEED TO CALL PRODUCT QUALITY CENTER FOR ASSISTANCE.
PIP-5401
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR A VEHICLE WITH ENGINE REGULAR PRODUCTION OPTION CODE LGX WHEN IT HAS A HOLLOW KNOCK OR TAP NOISE COMING FROM THE ENGINE COMPARTMENT. WITH THE VEHICLE WARMED UP TO 98C OR 208F DETERMINE IF THE NOISE IS PRESENT. IF THE NOISE IS PRESENT PUMP THE BRAKES 3-5 TIMES TO SEE IF THE NOISE GOES AWAY, NOISE WILL RETURN A SHORT TIME LATER. IF THE NOISE GOES AWAY WHEN APPLYING THE BRAKES DO NOT ATTEMPT TO REPAIR THIS CONDITION. ENGINEERING IS WORKING WITH THE PUMP SUPPLIER AND CALIBRATIONS TO ATTEMPT TO IMPROVE THIS SITUATION. IF THE NOISE IS STILL THERE PROCEED WITH SERVICE INFORMATION DIAGNOSTICS FOR LOWER ENGINE NOISE.
PIE0365
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from the dealers on a customer concern that one of the USB ports is not charging, allowing data to transfer.
10-00-89-005F
Service Bulletin/Repair Instructions
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
12-08-132-001D
Service Bulletin/Repair Instructions
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
PIC-6201
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH THE STEPS NEEDED TO DIAGNOSE AND REPAIR A VEHICLE WITH WI-FI OR BLUETOOTH INOPERATIVE OR POOR PERFORMANCE CONCERN. TECHNICIAN WILL NEED TO OBTAIN DATA FROM GLOBAL DIAGNOSTICS SERVICES 2 AND CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.
PIP-5313-B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE E80 ENGINE CONTROL MODULE PART NUMBERS 12669908 OR 12672502 HAVE BEEN PLACED ON PART RESTRICTION BY GENERAL MOTORS TECHNICAL ASSISTANCE. DEALER WILL NEED TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.
GCUS-3-536
Service Bulletin/Repair Instructions
28380 - Service Update. Dealers are to inspect for two Julian dates, inspect for cracks and replace if needed the rear toe links on certain 2016 model year Chevrolet Camaro vehicles. These vehicles may have been built with rear suspension toe links that have small cracks in the area of the pressed-in end bushings or cross axis ball joints. The cracks were formed during the manufacturing process of the toe links, and there have been no failures in the field.
11-08-49-001Q
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF.
PIP-5309-B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE 8L45 8 SPEED AUTOMATIC TRANSMISSION PRODUCT QUALITY CENTER TRANSMISSION EXCHANGE HAS ENDED.
SB-02-07-30-029Z
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.
SB-15-06-01-002C
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE VALVE LIFTER OIL MANIFOLD AND AFFECTED BANK OF AFM LIFTERS TO CORRECT A CUSTOMER CONCERN ON A MALFUNCTION INDICATOR LAMP (MIL) ON AND/OR AN ENGINE MISFIRE/TICK NOISE WITH DTC P0300 SET DUE TO AN ACTIVE FUEL MANAGEMENT (AFM) LIFTER THAT IS MECHANICALLY COLLAPSED AND/OR STUCK ALL OF THE TIME.
SB-16-NA-129
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO NOT REPLACE ANY PARTS FOR A CONCERN THAT THE CRANKSHAFT BALANCER LOOKS LIKE IT IS WOBBLING OR VIBRATING OR THE MOUNTING BOLT DOES NOT APPEAR TO BE CENTERED ON THE BALANCER CORRECTLY DUE TO THE CRANKSHAFT BALANCER BOLT BEING PAINTED SILVER AND THE CRANKSHAFT BALANCER BEING PAINTED BLACK. THIS GIVES THE ILLUSION THAT THE BOLT OR BALANCER IS OUT OF ROUND OR VIBRATING.
SB-16-NA-138
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO ADVISE THE CUSTOMERS THAT HAVE ENROLLED THEIR VEHICLE INTO THE ONSTAR ADVANCED DIAGNOSTICS & REAL TIME DIAGNOSTIC ALERTS THEY MAY RECEIVE ALERTS FROM THEIR VEHICLE WHEN IT IS BEING SERVICED.
SB-16-NA-139
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE ACTIVE NOISE CANCELLATION (ANC) MODULE TO CORRECT A CUSTOMER CONCERN OF A NOTICE A NOISE OR DISTURBANCE INSIDE THE VEHICLE AT LOW ENGINE SPEEDS DUE TO THE INTERACTION BETWEEN THE VEHICLE'S ACTIVE NOISE CANCELLATION (ANC) MICROPHONES (WHICH ARE LOCATED IN EACH INTERIOR DOOR PANEL) AND THE DOOR SPEAKERS THEMSELVES.
SB-16NA-131
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS.
SB-16-NA-043
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO WHAT FREQUENCY TIRE PRESSURE INDICATOR SENSOR SHOULD BE INSTALLED ON THE CAR FOR ACCESSORY WHEELS TO CORRECT A CONCERN THAT THE TIRE PRESSURE INDICATOR SENSOR TOOL WILL READ THE SENSOR BUT UNABLE TO LEARN THE SENSORS TO THE CAR DUE TO THE INCORRECT MHZ TIRE PRESSURE INDICATOR SENSOR BEING INSTALLED IN THE TIRE/WHEEL ASSEMBLY.
PIP-5395
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. INSTRUCTIONS ARE PROVIDED TO INSPECT THE FUEL FEED LINE BETWEEN THE HIGH PRESSURE FUEL PUMP AND CHASSIS FUEL LINE.
PIP5395
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. INSTRUCTIONS ARE PROVIDED TO INSPECT THE FUEL FEED LINE BETWEEN THE HIGH PRESSURE FUEL PUMP AND CHASSIS FUEL LINE.
PIC-5374-D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5374D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIP-5189-B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING.
PIP5189B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING.
PIT-5401-F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.
PIT5401F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.
PIC6193A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.
PIC6197
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. PHONE WILL NOT CONNECT TO ANDROID AUTO.
PIP5168E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
SB-16-NA-042
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN ANNOUNCES THAT GM IS OFFERING AN ANDROID AUTO FEATURE UPGRADE FOR 2016 MODEL YEAR VEHICLES.
PIC4707E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC5088F
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SB-10-08-46-001C
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.
SB-15-06-03-001B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
SB-16-NA-124
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE SPARE KEY TO CORRECT A CUSTOMER CONCERN THAT THE KEY DOES NOT STAY FULLY RETAINED WITHIN THE VEHICLES REMOTE.
PIC-4935-E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC4935E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIT5389A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIC-6186-B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER WHEN A CUSTOMER MAY COMMENT THAT THEY WILL HAVE THE RADIO SHUT OFF, AND WHEN RESTARTING THE VEHICLE THE RADIO WILL TURN ON UNWANTED.
PIC6186B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER WHEN A CUSTOMER MAY COMMENT THAT THEY WILL HAVE THE RADIO SHUT OFF, AND WHEN RESTARTING THE VEHICLE THE RADIO WILL TURN ON UNWANTED.
SB-03-06-03-004Q
Service Bulletin/Repair Instructions
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
SB-06-08-47-001L
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
SB-07-06-01-016C
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
PIP-5306-B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PRODUCT QUALITY CENTER HAS A PART RESTRICTION FOR THE E82 ENGINE CONTROL MODULE. THE TECHNICIAN IS ADVISED TO CALL THE GM PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
PIP5306B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PRODUCT QUALITY CENTER HAS A PART RESTRICTION FOR THE E82 ENGINE CONTROL MODULE. THE TECHNICIAN IS ADVISED TO CALL THE GM PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
SB-16-NA-119
Service Bulletin/Repair Instructions
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
PIC6193
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO MAKE ANY REPAIRS OR REPLACE ANY PARTS. THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS.
PI-0754-B
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
SB-16-NA-117
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
PIP-5306-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PRODUCT QUALITY CENTER HAS A PART RESTRICTION FOR E82 ENGINE CONTROL MODULE. THE TECHNICIAN WILL NEED TO CALL THE GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
PIP5306A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PRODUCT QUALITY CENTER HAS A PART RESTRICTION FOR THE E82 ENGINE CONTROL MODULE. THE TECHNICIAN IS ADVISED TO CALL THE GM PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
30990
Service Bulletin/Repair Instructions
30990 - Customer Satisfaction Program. Vehicles equipped with the 6.2L V-8 engine option may have a condition in which the oil pickup tube can lose connection with the oil pump due to poor retention of the pickup tube to the oil pan. If the oil pickup tube becomes loose, the vehicle will display a service engine soon light, a notification of no oil pressure, and a message to shut off the engine. If the customer ignores these warnings and continues driving the vehicle, the engine bearings may become starved of oil and the engine may fail. Dealers are to inspect the oil pan identification markings. Affected oil pans will be removed and the oil pick up tube bolts and/or oil pan will be replaced.
PI-0281-E
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
PIC-5260-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC-6189
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION IS FOR THE DEALER TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN, AND FOR FURTHER DIRECTIONS WHEN THE CUSTOMER HEARS WIND NOISE WHILE DRIVING.
PIC5260A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC6189
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION IS FOR THE DEALER TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN, AND FOR FURTHER DIRECTIONS WHEN THE CUSTOMER HEARS WIND NOISE WHILE DRIVING.
CSP-30990
Service Bulletin/Repair Instructions
30990 - CUSTOMER SATISFACTION PROGRAM. VEHICLES EQUIPPED WITH THE 6.2L V-8 ENGINE OPTION MAY HAVE A CONDITION IN WHICH THE OIL PICKUP TUBE CAN LOSE CONNECTION WITH THE OIL PUMP DUE TO POOR RETENTION OF THE PICKUP TUBE TO THE OIL PAN. IF THE OIL PICKUP TUBE BECOMES LOOSE, THE VEHICLE WILL DISPLAY A SERVICE ENGINE SOON LIGHT, A NOTIFICATION OF NO OIL PRESSURE, AND A MESSAGE TO SHUT OFF THE ENGINE. IF THE CUSTOMER IGNORES THESE WARNINGS AND CONTINUES DRIVING THE VEHICLE, THE ENGINE BEARINGS MAY BECOME STARVED OF OIL AND THE ENGINE MAY FAIL. DEALERS ARE TO INSPECT THE OIL PAN IDENTIFICATION MARKINGS. AFFECTED OIL PANS WILL BE REMOVED AND THE OIL PICK UP TUBE BOLTS AND/OR OIL PAN WILL BE REPLACED.
PIC-6186-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. CUSTOMERS MAY COMMENT THAT THEY WILL HAVE THE RADIO SHUT OFF, AND WHEN RESTARTING THE VEHICLE THE RADIO WILL TURN ON UNWANTED.
PIC-6187-A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.
PIC6186A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. CUSTOMERS MAY COMMENT THAT THEY WILL HAVE THE RADIO SHUT OFF, AND WHEN RESTARTING THE VEHICLE THE RADIO WILL TURN ON UNWANTED.
PIC6187A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.
SB-03-07-29-004K
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
SB-06-06-05-001G
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON CHANGES IN EXHAUST TONE FOR ACTIVE FUEL MANAGEMENT ENGINES WHEN IN THREE OR FOUR CYLINDER MODE.
SB-16-NA-107
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH INTERNAL AMP, PARK ASSIST SYMBOL POSITION WRONG IN REAR VIEW CAMERA.
SB-16-NA-108
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF BUZZ OR STATIC NOISE FROM RADIO AUDIO SPEAKERS, ANDROID AUTO CONNECTION ISSUES, INTERMITTENT BLACK SCREEN OR SIRIUS XM REVERTS TO XM1 CHANNEL INTERMITTENTLY. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN REGARDING A BUZZ OR STATIC NOISE CAUSED BY INTERNAL SOFTWARE.
SB-16-NA-109
Service Bulletin/Repair Instructions
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS.
PIC6111C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles equipped with radio Regular Production Option Code UFU, UP9, UHQ, UHK, UFW, UHR, UHJ, or UFF when the display shows Theft Locked. Technician will pull the radio fuse for five minutes and reevaluate the concern. If the concern is no longer present, release the vehicle to the customer and advise that we are working on a permanent solution for this concern.
PIP5331B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that some vehicles may have rattle, tick, or knock type noise. If there are any drivability concerns they should be addressed prior to the following diagnostic progression. Technician will take a sound file or video with sound of the noise prior to dis-assembly. Technician may find this noise hard to isolate to one area in the engine. There are four different steps to take to diagnosis the concern. Technician will perform injector diagnosis to ensure there are no leaking injectors causing a noise due to excessive fuel in any one cylinder. Replace any out of specification injectors the reevaluate for the noise. Technician will remove the intake manifold and visually inspect for excessive carbon on the intake valve stems and top of the valve causing noise. If carbon is present then follow the latest version of PIP5029 to clean the valves or replace heads as needed. Technician will remove the cam cover of the affected bank (both if needed) to inspect for soft or spongy stationary hydraulic lash adjusters. Push down on the rocker end at the stationary hydraulic lash adjusters to test for soft or spongy. If soft or spongy stationary hydraulic lash adjusters are found, carefully remove the affected head and inspect the oil passage below the head gasket for debris. If debris is found, inspect the camshaft caps for wear or discoloration due to lack of oil. During inspection if wear or discoloration is found then replace the cylinder head assembly with camshafts. If there is no wear or discoloration, clean the oil passages and replace the head gasket. Technician will use chassis ears or a stethoscope; listen to the right and left side of the engine. Once the noise is isolated or if unable to isolate, remove the piston and rod assemblies from the affected bank(s) to inspect for either; a loose rod bushing in the rod, or a loose wrist pin in the bushing. If this is found, replacing the piston an
PIT5236G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
00-03-10-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
PI0572C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PI0360F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
PIC6160C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles were the engine cooling fan intermittently stops working. This concern may be caused by water intrusion into the forward lamp harness. If the wiring harness is stretched, or side loaded, where the cooling fan module connector plugs in, this may allow water to wick down the harness, past the weather pack seals, and into the connector itself. Technician will first need to inspect the forward lamp wiring harness to cooling fan module connector for the presence of moisture and/or corrosion. If either is found, the fan control module and the forward lamp harness will both need to be replaced. If no water or corrosion is found after inspecting this connection, refer to Service Information continue with regular diagnosis. If components are replaced the technician will gain access to G101 and G102. With access to both to both G101 and G102 remove any corrosion that is found on either ground. When the grounds are clean and free of corrosion, apply about a half inch length of butyl tape around the wire connection to the ground screw. Once this has been done, cut two patches of butyl, about 2.5 inch square, and apply over the ground screw on both chassis grounds.
09-06-04-026L
Service Bulletin/Repair Instructions
This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
PIC6186
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles may have a radio that turns on unwanted at start up. If the radio was shut off before the vehicle was shut off and at start up the radio turns on, please communicate to the customer that we apologize for this inconvenience, and that General Motors is working on a solution for this concern.
PIC6187
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIP5386
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that have Malfunction Indicator Lamp on with Diagnostic Trouble Codes P0264 or P0265 and P0300. This may be due to a wiring concern at the #2 fuel injector. Technician will gain access to the fuel injector be removing the intake manifold. Inspect the fuel injector wiring for #2 fuel injector for a rub condition on the water outlet bolt boss. If there is no rub found, continue with normal diagnosis in Service Information for these codes. If a rub or chafe wiring concern is found repair the wires with shrink tube.
PIT5268A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
16-NA-087
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the oil level indicator on vehicles that have the condition of oil level indicator is hard to remove or is sticking when checking the oil level due to the oil indicator catching on the oil indicator tube.
08-00-89-014B
Service Bulletin/Repair Instructions
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
14-06-04-004C
Service Bulletin/Repair Instructions
This informational bulletin provides information on what some possibile causes coud be contributing to various engine noises during cold start and warm engine operation
07-00-89-037I
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
16-NA-074
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the engine control module to correct a condition of an etended high idle, surge or flare with slow RPM dropoff.
16-NA-075
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
16-NA-077
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace all the door hands on the vehicle to correct a conditon of Servicing Black Button Passive Entry Passive Start (PEPS) Button Door Handles
15-06-03-002B
Service Bulletin/Repair Instructions
This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
PIP5307C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician High Feature V6 generation two engine exchange program has ended for model year 2016 vehicles with Vehicle Identification Number (S) and engine Regular Production Option Code LGX. This engine can now be ordered through the regular General Motors Service Parts Operations parts process or Product Quality Center process for required dealers.
PIE0359
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from th field on vehicles that have the condition of a vehicle crank and no start with DTC P0011 and or P00C6 set
08-07-30-026C
Service Bulletin/Repair Instructions
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIP5130H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
PIP5232C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIP5373
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.
16-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
PIP5374A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair the vehicles with engine Regular Production Option Code LT1 or LT4 with no oil pressure. Technician will gain access to the engine oil pan and look for the raised marking if there is a marking by the part number the vehicle will need to repaired if the marking is not there follow Service Information diagnostic for Oil Pressure Diagnosis and Testing. For vehicles with the mark on the oil pan inspect pickup tube to see if dislodged. If the pickup tube is dislodged, main bearings will need to be inspected. For vehicles were the pickup tube is not dislodged replace the pickup tube bolts with part number 11519374. Technician will clean the bolts holes and apply Loctite 243 to threads of new bolts.
03-00-89-006M
Service Bulletin/Repair Instructions
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O
Service Bulletin/Repair Instructions
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
06-00-89-029M
Service Bulletin/Repair Instructions
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
09-00-89-002M
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
PIC6160B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the step to diagnose and repair vehicle that may have an engine cooling fan that is inoperative with Diagnostic Trouble Code P0480 of P0691. Dealer will need to inspect forward lamp harness water intrusion and replace the damaged harness and components.
PIC6176
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician when the radio display is continuously flashing on and off every five seconds the Human Machine Interface will need to be replaced.
PIC6177
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on vehicles with navigation radio Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.
04-00-89-015K
Service Bulletin/Repair Instructions
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
12-03-10-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
PIP5248B
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE STALLING SHUDDER AND/OR HARD SHIFTING INTO 1ST GEAR OR REVERSE VIBRATION ON LAUNCH (WITH EXCESSIVE CRANKSHAFT END PLAY). TECHNICIAN WILL TEST TO DETERMINE IF THE CRANK SHAFT END PLAY IS WITHIN SPECIFICATION 0.00150.0086 INCH. IF END PLAY IS FOUND TO BE OUT OF SPECIFICATION, REMOVE ENGINE AND INSPECT FOR POSSIBLE CRANKSHAFT THRUST BEARING AND/OR CRANKSHAFT FOR WEAR. INSPECT THRUST BEARING FOR WEAR ON ONE SIDE AND CRANKSHAFT ON THAT MATING SURFACE. IF THE THRUST BEARING HAS THREE VERTICAL CHANNELS WORN OFF REPLACE CONNECTING ROD BEARINGS, MAIN BEARINGS, THRUST BEARING AND CRANKSHAFT. IF WORKING ON A CORVETTE THE OIL TANK WITH LINES AND OIL COOLER ARE BOTH REQUIRED TO BE REPLACED IF EQUIPPED.
16-NA-055
Service Bulletin/Repair Instructions
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
PIP5375A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
PIC6171A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO REPAIR VEHICLES THAT MAY HAVE RADIO DISPLAY WILL NOT RESPOND TO TOUCH OR WILL MAKE RANDOM SELECTIONS WITH NO USER INPUT BUT THE AUDIO VOLUME AND STEERING WHEEL CONTROLS CONTINUE TO FUNCTION NORMALLY. REMOVE POWER FROM THE INFO DISPLAY MODULE BY REMOVING THE FUSE. AFTER POWER IS RESTORED DISPLAY SHOULD RETURN TO NORMAL FUNCTIONALITY. IF CONCERN IS CORRECTED PLEASE RELEASE THE VEHICLE BACK TO THE CUSTOMER. PLEASE DO NOT REPLACE ANY PARTS FOR THIS CONCERN.
PIE0355
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have a clutch related concerns that could not be duplicated
PIP5379
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE AN IDLE HANGING HIGH AFTER A THROTTLE IS SNAPPED. THIS CONCERN MAY BE CAUSED BY TWO ISSUES. THE FIRST ISSUE REQUIRES A GEAR SHIFT INTERACTION; THIS ONE IS AN EXTENDED HANG TYPICALLY AROUND 2000 RPM. THERE WAS ALSO AN ISSUE WITH A SLOWER THAN NORMAL RPM DECAY AFTER A TIP-IN DURING CATALYST LIGHT-OFF. THE FIRST CONCERN ENGINEERING IS WORKING ON A FIX. THE SECOND CONCERN CAN BE FIXED BY UPDATING THE ENGINE CONTROL MODULE.
PIC6171
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO REPAIR VEHICLES THAT MAY HAVE RADIO DISPLAY WILL NOT RESPOND TO TOUCH OR WILL MAKE RANDOM SELECTIONS WITH NO USER INPUT BUT THE AUDIO VOLUME AND STEERING WHEEL CONTROLS CONTINUE TO FUNCTION NORMALLY. REMOVE POWER FROM THE INFO DISPLAY MODULE BY REMOVING THE FUSE. AFTER POWER IS RESTORED DISPLAY SHOULD RETURN TO NORMAL FUNCTIONALITY. IF CONCERN IS CORRECTED PLEASE RELEASE THE VEHICLE BACK TO THE CUSTOMER. PLEASE DO NOT REPLACE ANY PARTS FOR THIS CONCERN.
PIP5375
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
PIC6170
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT LOCATION. THE POSITION INDICATOR MAY SHOW THE VEHICLE TURNING IN THE OPPOSITE DIRECTION OR MAY SHOW THE VEHICLE TRAVELING OFF THE ROAD. TECHNICIAN WILL INSPECT THE HUMAN MACHINE INTERFACE MOUNTING. FOLLOW SERVICE INFORMATION FOR THE CORRECT ORIENTATION OF THE HUMAN MACHINE INTERFACE.
PIP5130G
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN HOW TO DIAGNOSE AND REPAIR A VEHICLE WITH AN ENGINE THAT RUNS WITH AN INTERMITTENT CRANK NO START WITH A DIAGNOSTIC TROUBLE CODE P0011 OR P00C6 CURRENT OR HISTORY. THE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE MAY BE STICKING OR BINDING CAUSING THE VALVE TIMING TO BE RETARDED. DEALER WILL NEED TO CYCLE THE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE BY ENERGIZING IT USING GLOBAL DIAGNOSTIC SYSTEM 2.
02-08-42-001I
Service Bulletin/Repair Instructions
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
PIE0350B
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have a concern on Bang or Loud Noise with No Forward (Drive) or Reverse Ranges
PIP5230C
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN BEFORE REPLACING THE CRANKSHAFT TO REVIEW THE FOLLOWING. DEALER SHOULD COMPLETE THE SERVICE INFORMATION DIAGNOSTICS AND THE COST COMPARISON WORKSHEET FOR ASSEMBLY REPAIR VS REPLACEMENT. TECHNICIAN WILL USE THE LATEST VERSION OF 09-06-04-026G TO VERIFY THE ECM CALIBRATION IS NOT AN AFTERMARKET CALIBRATION. IF THE CUSTOMER PREFERS TO KEEP THE ORIGINAL NUMBERS MATCHING ENGINE PLEASE CALL TAC FOR REPAIR DIRECTION.
04-06-01-029H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
PIP5226A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
08-08-44-015F
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
01-08-42-001K
Service Bulletin/Repair Instructions
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
PIP5374
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR THE VEHICLES WITH ENGINE REGULAR PRODUCTION OPTION CODE LT1 OR LT4 WITH NO OIL PRESSURE. TECHNICIAN WILL GAIN ACCESS TO THE ENGINE OIL PAN AND LOOK FOR THE RAISED MARKING IF THERE IS A MARKING BY THE PART NUMBER THE VEHICLE WILL NEED TO REPAIRED IF THE MARKING IS NOT THERE FOLLOW SERVICE INFORMATION DIAGNOSTIC FOR OIL PRESSURE DIAGNOSIS AND TESTING. FOR VEHICLES WITH THE MARK ON THE OIL PAN INSPECT PICKUP TUBE TO SEE IF DISLODGED. IF THE PICKUP TUBE IS DISLODGED, MAIN BEARINGS WILL NEED TO BE INSPECTED. FOR VEHICLES WERE THE PICKUP TUBE IS NOT DISLODGED REPLACE THE PICKUP TUBE BOLTS WITH PART NUMBER 11519374. TECHNICIAN WILL CLEAN THE BOLTS HOLES AND APPLY LOCTITE 243 TO THREADS OF NEW BOLTS.
PIT4720D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
02-08-98-002F
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
PIC6160A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEP TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE AN ENGINE COOLING FAN THAT IS INOPERATIVE WITH DIAGNOSTIC TROUBLE CODE P0480 OF P0691. DEALER WILL NEED TO INSPECT FORWARD LAMP HARNESS WATER INTRUSION AND REPLACE THE DAMAGED HARNESS AND COMPONENTS.
16NA003
Service Bulletin/Repair Instructions
Chirp, Squeak Noise from Rear of Vehicle
06-08-50-009I
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
03-08-46-004R
Service Bulletin/Repair Instructions
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
PIT5401E
Service Bulletin/Repair Instructions
Radio Inoperative with No Communication and DTC U0184
16-NA-011
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
ADI16001
Service Bulletin/Repair Instructions
GROUND EFFECTS KIT
PIP5354
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
06-06-01-010C
Service Bulletin/Repair Instructions
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
PIC5614A
Service Bulletin/Repair Instructions
Changing Turn-By-Turn Voice Response To Metric Or English Units
PIP5361
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
05-08-51-001H
Service Bulletin/Repair Instructions
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
03-08-46-004Q
Service Bulletin/Repair Instructions
This informational bulletin provides information regarding Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules
16NA005
Service Bulletin/Repair Instructions
Seatback Stuck in Full Forward Position
16NA011
Service Bulletin/Repair Instructions
Infotainment System Will Not Return to Media After Bluetooth Call Ends
PIC6162
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers may inquire about a section in their owner's manual that addresses the use of high temperature brake fluid that should be used in their car during track use. Racing brake fluid has dry boiling points that are well above the specs of standard DOT 3 (401°) or DOT 4 (446°) brake fluid.
PIC6159
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the airbag warning light intermittently turns on when the wipers are activated. Technician will find a Diagnostic Trouble Code B0021 sym 02 set. Technician will need to contact General Motors Technical Assistance Center for further assistance.
PIC6160
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the step to diagnose and repair vehicle that may have an engine cooling fan that is inoperative with Diagnostic Trouble Code P0480 of P0691. Dealer will need to inspect forward lamp harness water intrusion and replace the damaged harness and components.
PIT5353A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT5461A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Technician should USB program the Human Machine Interface. After USB programming has been completed reprogram the Human Machine Interface module this time using the Service Programming System with the latest calibrations available on TIS2WEB.
PIC6155
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have noise or disturbance inside the vehicle at low engine speeds, typically 900 - 1100 RPM. Technician will need to contact General Motors Technical Assistance Center for further assistance.
PIT4943D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIC6154
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that the appearance of the front struts inside the shock towers appears to be a rust-like material around the rim of the upper strut mount. Do not replace any parts for this condition. Engineering is aware of the condition and working on a resolution.
06-00-89-031D
Service Bulletin/Repair Instructions
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
07-08-49-020J
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
15-NA-083
Service Bulletin/Repair Instructions
Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM
15-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
PIP5232B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
00-03-10-006L
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
PIT5214B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
15-NA-066
Service Bulletin/Repair Instructions
This informational bulletin provides information on 2016 Chevrolet Camaro New Model Features.
PIC3100E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIT5411E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-06-03-002A
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
10-00-89-005E
Service Bulletin/Repair Instructions
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
PIC6049C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that on November 18th, 2014, part number 23248791 (Wireless Charging Module) will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-NA-050
Service Bulletin/Repair Instructions
This technical bulletin provides adjustment and repair information for a customer concern of a paint chip on right rear quarter panel due to contact from rear compartment lid.
PIP5216B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
02-07-30-029Y
Service Bulletin/Repair Instructions
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
01-06-01-011I
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
08-08-44-029F
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PIP5179B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
15-NA-040
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for replacement of the drive belt tensioner to correct a customer concern for a rattle noise at 48 km/h (30 mph) to 64 km/h (40 mph) when the engine is switching between V4 and V8 and/or they notice fluid leaking from the bellow on top of the tensioner.
PI0799A
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
PIC5953B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
15-NA-030
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
PIP5338
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
15-06-03-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
15-NA-026
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership and any sublet towing company personnel about recommendations for towing/transport specific to Camaro vehicles.
PIP5213D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the part restriction on the 8L45/8L90 8 speed and the LCT1000 6 Speed Allison automatic transmission has ended.
08-08-44-029E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
05-03-07-009H
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
PIT5119D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
PIT5468
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
PIP5325
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
PIT5461
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5460
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with the rear view camera will be displayed for a longer than usual amount of time. Technician should not replace any parts General Motors is currently evaluating this concern.
SB-08-24-15
Service Bulletin/Repair Instructions
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. *PE
15-00-89-005
Service Bulletin/Repair Instructions
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
PIP5309A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about the 8L45 8 Speed Automatic Transmission is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5313
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the E80 Engine Control Module part numbers 12655021, 12668437, and 12672502 has been placed on restriction through General Motors Technical Assistance Center to assist GM Engineering with product feedback. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
10-08-110-001D
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper use of GM floor mats.
PIP5179A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
00-06-01-026G
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
07-00-89-037H
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
09-09-40-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
09-00-89-002L
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5932A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIP5213C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison, 8L90 and 8L45 8 speed automatic transmission as well as the transmission control module is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5309
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 8L45 8 Speed Automatic is on parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
09-06-04-026K
Service Bulletin/Repair Instructions
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
99-01-39-004G
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
03-06-03-003E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
03-07-29-004J
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
PIT5443
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
03-00-89-006L
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
01-08-51-003E
Service Bulletin/Repair Instructions
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
05-06-04-022M
Service Bulletin/Repair Instructions
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
03-06-03-004N
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
02-00-89-002O
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC6107
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
99-00-89-019M
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
PIP5216A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
09-00-89-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
15-00-89-004A
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
00-06-01-026F
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
02-08-42-001H
Service Bulletin/Repair Instructions
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
15-00-89-004
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PIT5399
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
13-08-116-001B
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PI1440
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
04-00-89-015J
Service Bulletin/Repair Instructions
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
09-00-89-016D
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
12-06-01-008B
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
15-00-89-003
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
ADI14015
Service Bulletin/Repair Instructions
There is a quality concern with the Camaro Remote Start kit
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.