Vehicle report

2016 CHEVROLET CAPTIVA

Compare every CHEVROLET CAPTIVA yearNHTSA and EPA records

Service bulletins

393 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIP4902W

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

Service Bulletin/Repair Instructions

PI to help diagnose A/C concern

PIT3271Q

Service Bulletin/Repair Instructions

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

Service Bulletin/Repair Instructions

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

Other

New Vehicle Monitoring Programs Section in IVH

PIP4902T

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC5650M

Service Bulletin/Repair Instructions

PIP4902S

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

25-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information on Tire Sidewall Irregularities.

00-06-01-026R

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

PIT5074R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

23-NA-153

Service Bulletin/Repair Instructions

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

15-NA-010

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.

PI0281L

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.

07-00-89-037W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

25-NA-087

Service Bulletin/Repair Instructions

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.

13-08-116-001K

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

25-NA-052

Service Bulletin/Repair Instructions

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.

24-NA-098

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

25-NA-065

Service Bulletin/Repair Instructions

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.

08-03-10-006I

Service Bulletin/Repair Instructions

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

15-06-03-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

17-NA-073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

05-03-07-009L

Service Bulletin/Repair Instructions

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

11-00-89-005Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

05-08-51-001L

Service Bulletin/Repair Instructions

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

16-NA-109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

07-00-89-037V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

10-08-110-001L

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

21-NA-043

Service Bulletin/Repair Instructions

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

22-NA-074

Service Bulletin/Repair Instructions

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

01-08-42-001Q

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

09-06-04-026Z

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

20-NA-132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

07-00-89-037U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

18-NA-263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

PIT5962B

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

PIT6261

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

08-07-30-035I

Service Bulletin/Repair Instructions

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

19-NA-219

Service Bulletin/Repair Instructions

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

04-06-01-029K

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.

24-NA-040

Service Bulletin/Repair Instructions

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10-00-89-009F

Service Bulletin/Repair Instructions

This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).

01-06-01-011Q

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-00-89-019Z

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

07-00-89-037T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

23-NA-154

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

04-06-04-051J

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

23-NA-219

Service Bulletin/Repair Instructions

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

20-NA-138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

08-07-30-026I

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

18-NA-146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

07-00-89-036K

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

02-00-89-002X

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

PIT3271P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

24-NA-174

Service Bulletin/Repair Instructions

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

General Communication

Service Campaign

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

05-03-08-002J

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

18-NA-073

Service Bulletin/Repair Instructions

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

23-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

01-00-89-010S

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

07-06-01-016J

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

21-NA-280

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running, Malfunction Indicator Lamp (MIL) Illuminated.

23-NA-141

Service Bulletin/Repair Instructions

This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

00-06-01-012N

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

05-06-04-022V

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

16-NA-222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

09-06-04-026Y

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

01-06-01-011P

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

18-NA-306

Service Bulletin/Repair Instructions

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

PI0754G

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

16-NA-158

Service Bulletin/Repair Instructions

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

12-01-37-001G

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

24-NA-141

Service Bulletin/Repair Instructions

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

00-03-10-002M

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

17-NA-157

Service Bulletin/Repair Instructions

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

99-04-20-002O

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

04-06-04-051I

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

16-NA-383

Service Bulletin/Repair Instructions

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

22-NA-070

Service Bulletin/Repair Instructions

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.

18-NA-099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

22-NA-018

Service Bulletin/Repair Instructions

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).

18-NA-125

Service Bulletin/Repair Instructions

This service bulletin provides information for engine oil life monitor operation calculation.

20-NA-016

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

08-07-30-035H

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

16-NA-119

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

09-00-89-008G

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

18-NA-067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

06-00-89-029V

Service Bulletin/Repair Instructions

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10-08-110-001K

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

13-08-116-001J

Service Bulletin/Repair Instructions

15-00-89-004G

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

00-03-10-006P

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

17-NA-052

Service Bulletin/Repair Instructions

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

10-08-45-001H

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

23-NA-103

Service Bulletin/Repair Instructions

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

07-00-89-037S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

11-00-89-005X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

19-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

16-NA-338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

PI0281K

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

02-08-42-001J

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

PI1394B

Service Bulletin/Repair Instructions

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

22-NA-240

Service Bulletin/Repair Instructions

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

PI0592I

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIT5962A

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

03-00-91-001I

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

20-NA-159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

05-00-89-029F

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

01-06-01-011O

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

17-NA-170

Service Bulletin/Repair Instructions

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

99-00-89-019Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

02-00-89-002W

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

10-00-89-006J

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

07-08-49-020R

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

17-NA-281

Service Bulletin/Repair Instructions

This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.

09-00-89-016H

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

15-00-89-004F

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010R

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

04-06-04-051H

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

09-06-04-026X

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

17-NA-066

Service Bulletin/Repair Instructions

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

21-NA-026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

99-09-40-005I

Service Bulletin/Repair Instructions

This service bulletin provides information on availability for a seat belt extender.

01-06-01-011N

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-08-51-001F

Service Bulletin/Repair Instructions

This service bulletin provides information on Paintless Dent Repair Process.

13-08-116-001I

Service Bulletin/Repair Instructions

04-07-30-013E

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

02-00-89-002V

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

08-07-30-026H

Service Bulletin/Repair Instructions

12-03-10-001E

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

01-08-42-001P

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

11-00-89-005W

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

12-03-10-001D

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

04-00-89-015Z

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).

08-07-30-035G

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10-08-110-001J

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

11-00-89-005V

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PI0281J

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

00-06-01-012M

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

00-06-01-026Q

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

22-NA-009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

07-06-01-016I

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

15-NA-017

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

PI0754F

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

99-04-20-002N

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

01-08-42-001O

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

00-00-90-002M

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

07-03-16-004E

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

02-00-89-002U

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

09-00-89-008F

Service Bulletin/Repair Instructions

21-NA-124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

PIT3271N

Service Bulletin/Repair Instructions

22-NA-205

Service Bulletin/Repair Instructions

This service bulletin provides information on Module Harvesting.

10-00-89-006I

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

99-00-89-019X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

22-NA-195

Service Bulletin/Repair Instructions

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

PI0592G

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

05-06-04-022T

Service Bulletin/Repair Instructions

06-00-89-031H

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

07-06-01-016H

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

13-08-116-001H

Service Bulletin/Repair Instructions

15-00-89-004E

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010Q

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

05-00-89-072F

Service Bulletin/Repair Instructions

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

09-06-04-026W

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

00-06-01-012L

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

01-06-01-011M

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

04-06-04-051G

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

00-06-01-026P

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

11-00-89-005U

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

05-00-89-029E

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

22-NA-181

Service Bulletin/Repair Instructions

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

11-00-89-005T

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

20-NA-065

Service Bulletin/Repair Instructions

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

04-00-89-015X

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).

22-NA-135

Service Bulletin/Repair Instructions

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

12-01-37-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

22-NA-106

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.

12-00-89-003B

Service Bulletin/Repair Instructions

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

01-00-89-010P

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

PI0281I

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

01-00-89-010O

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

PIT3271M

Service Bulletin/Repair Instructions

070601016G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

PI0653F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

18NA073

Service Bulletin/Repair Instructions

22NA009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

16NA222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

050604022S

Service Bulletin/Repair Instructions

21NA280

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running, Malfunction Indicator Lamp (MIL) Illuminated.

19NA104

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.

PIC5650J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

21NA152

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.

010842001N

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIT4261G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

990420002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

110089002E

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

PIP5621B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

21NA124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

PIP5358A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIT5214E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

21NA108

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.

PIP5257E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.

19NA044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

21NA103

Service Bulletin/Repair Instructions

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.

000601026N

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

PIP5640A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

020089002T

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

070089036J

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

PIP5163E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIC5260D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIP5540G

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5725A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.

16NA109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

21NA026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

060089031F

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

PIT5074N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

000310002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

PIT3271K

Service Bulletin/Repair Instructions

990851001E

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

PI0754D

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

PIP5684C

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

050604022R

Service Bulletin/Repair Instructions

060089026Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

PIP5628C

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

PIP5226D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIT5099E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIC5650H

Service Bulletin/Repair Instructions

PIT5698A

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

PIC5453D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

PIP5684B

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

PIP4902N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIC5453C

Service Bulletin/Repair Instructions

070604025M

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.

060089029T

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

PIP5628B

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

PIP5725

Service Bulletin/Repair Instructions

060089029S

Service Bulletin/Repair Instructions

20NA098

Service Bulletin/Repair Instructions

This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.

PIP5684A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

060089029R

Service Bulletin/Repair Instructions

PIC5650G

Service Bulletin/Repair Instructions

PIP5257D

Service Bulletin/Repair Instructions

060089029Q

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

PIP4783B

Service Bulletin/Repair Instructions

This Prelimary information informs the dealer of a diagnotic trouble code that may set due to a failed high pressure fuel pump. Dealers are to check fuel pressure as per current testing outlined in GM service information and replace the fuel pump if needed.

020089002S

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

050310020G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

18NA072

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if faulty for a Reduced Engine Power, MIL On, DTC P228C condition.

060089026P

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

050307009J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

150089005C

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).

20NA029

Service Bulletin/Repair Instructions

This technical bulletin provides a Service Procedure to correct a Condition of Ticking, Tap or Rattle Noise from Engine.

PIT3099T

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

PIP4723D

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

110089002D

Service Bulletin/Repair Instructions

This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

PIP5540F

Service Bulletin/Repair Instructions

16NA383

Service Bulletin/Repair Instructions

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

PIP5621A

Service Bulletin/Repair Instructions

010842001M

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

PIT3271J

Service Bulletin/Repair Instructions

PIT5074M

Service Bulletin/Repair Instructions

990420002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

PIP5684

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

PIP5540E

Service Bulletin/Repair Instructions

PIP5601A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

18NA306

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).

PIP5632B

Service Bulletin/Repair Instructions

PIT3099S

Service Bulletin/Repair Instructions

130089008B

Service Bulletin/Repair Instructions

This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.

000601026M

Service Bulletin/Repair Instructions

This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

070601016F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

PIT5698

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

PIT5569A

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

PIT3099R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

050604022Q

Service Bulletin/Repair Instructions

100845001G

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

000601012J

Service Bulletin/Repair Instructions

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

060847001O

Service Bulletin/Repair Instructions

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

PIT5074L

Service Bulletin/Repair Instructions

PIP5632A

Service Bulletin/Repair Instructions

PIP5640

Service Bulletin/Repair Instructions

PIP5226C

Service Bulletin/Repair Instructions

PIP5331H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017, 2018, and 2019 model years.

PIC5260C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIP4902M

Service Bulletin/Repair Instructions

PIP5331G

Service Bulletin/Repair Instructions

100845001F

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".

090089002Q

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

PIP5632

Service Bulletin/Repair Instructions

PIP4902L

Service Bulletin/Repair Instructions

120089002C

Service Bulletin/Repair Instructions

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.

PIP5540D

Service Bulletin/Repair Instructions

PIP5628

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

090089002P

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

17NA346

Service Bulletin/Repair Instructions

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.

17NA170

Service Bulletin/Repair Instructions

This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.

PIC6073E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

PIT5214D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

010842001L

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

PIP5540B

Service Bulletin/Repair Instructions

060847001N

Service Bulletin/Repair Instructions

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

PIP4925B

Service Bulletin/Repair Instructions

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

PIT5353C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

PIP5601

Service Bulletin/Repair Instructions

This Preliminary information communicates

PIT5099D

Service Bulletin/Repair Instructions

PIP5596

Service Bulletin/Repair Instructions

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

PIP4902K

Service Bulletin/Repair Instructions

PIP5163D

Service Bulletin/Repair Instructions

PIC6095C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

PIC5260B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5099C

Service Bulletin/Repair Instructions

PIP4495F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.

PIC5953D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIP5373B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.

PIT5399A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

18NA141

Service Bulletin/Repair Instructions

This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.

PI0754C

Service Bulletin/Repair Instructions

This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.

060089031E

Service Bulletin/Repair Instructions

This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

17NA215

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.

PIP5331F

Service Bulletin/Repair Instructions

060601010D

Service Bulletin/Repair Instructions

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.

18NA027

Service Bulletin/Repair Instructions

This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.

PIP5226B

Service Bulletin/Repair Instructions

PIP5331E

Service Bulletin/Repair Instructions

PIT3271H

Service Bulletin/Repair Instructions

PIP5540A

Service Bulletin/Repair Instructions

050851001I

Service Bulletin/Repair Instructions

This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

PI0653E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

PIP5540

Service Bulletin/Repair Instructions

050604022O

Service Bulletin/Repair Instructions

This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.

PIP3535C

Service Bulletin/Repair Instructions

This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.

PIC5491K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

PIT5354B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).

PIC5839D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT5337B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a radio that will change sources at random while driving. Technician will need to review the latest version of PIT5329. If the concern is random and is not shortly after startup technician will need to contact General Motors Technical Assistance Center for further assistance.

070089036I

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.

PI1149A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

17NA142

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

PIC3100F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

16NA249

Service Bulletin/Repair Instructions

Low Audible Whine Noise has been found to be transmitting from the balance shaft drive chain.

PIC5492F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

PIT5353B

Service Bulletin/Repair Instructions

PIP4495E

Service Bulletin/Repair Instructions

070849020M

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide

140089004D

Service Bulletin/Repair Instructions

Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

150089004B

Service Bulletin/Repair Instructions

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

150089005A

Service Bulletin/Repair Instructions

Essential Tools that Include Consumable Parts (U.S. Only)

150603002H

Service Bulletin/Repair Instructions

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

16-NA-175

Service Bulletin/Repair Instructions

SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

16-NA-249

Service Bulletin/Repair Instructions

LOW AUDIBLE WHINE NOISE FROM ENGINE

PIT5236K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

17NA281

Service Bulletin/Repair Instructions

This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope

PIP4723C

Service Bulletin/Repair Instructions

PIT5074K

Service Bulletin/Repair Instructions

PIP3535B

Service Bulletin/Repair Instructions

PIT5389E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

PIT3099Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

070601016D

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

00-06-01-026J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.

99-08-51-001D

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

PIP5163C

Service Bulletin/Repair Instructions

PIC5932B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

17-NA-244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.

17-NA-242

Service Bulletin/Repair Instructions

This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.

PIP5507

Service Bulletin/Repair Instructions

This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

PIC6287

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

PIC5588D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

PIT3099P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

00-03-10-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

PI1410B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.

00-06-01-012G

Service Bulletin/Repair Instructions

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.

05-00-89-029D

Service Bulletin/Repair Instructions

This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

99-04-20-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

17-NA-067

Service Bulletin/Repair Instructions

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

06-08-47-001M

Service Bulletin/Repair Instructions

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.

GCUS-3-848

Service Bulletin/Repair Instructions

44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.

PIT5236H

Service Bulletin/Repair Instructions

140089004C

Service Bulletin/Repair Instructions

The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and applying a QR code sticker or barcode sticker to a key fob.

09-00-89-016E

Service Bulletin/Repair Instructions

This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.

PIP5226A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

PIC5614A

Service Bulletin/Repair Instructions

Changing Turn-By-Turn Voice Response To Metric Or English Units

16NA011

Service Bulletin/Repair Instructions

Infotainment System Will Not Return to Media After Bluetooth Call Ends

16NA019

Service Bulletin/Repair Instructions

Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

06-00-89-031D

Service Bulletin/Repair Instructions

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

07-08-49-020J

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide

15-06-03-001A

Service Bulletin/Repair Instructions

This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.

PIT5468

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.

PIP5325

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

PIT5399

Service Bulletin/Repair Instructions

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.