PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
New Vehicle Monitoring Programs Section in IVH
22-NA-080
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
23-NA-001
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
25-NA-052
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
16-NA-003
This service bulletin provides repair information to correct a customer concern of a chirp, squeak noise heard coming from the rear of vehicle.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
17-NA-271
This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5698E
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5569C
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIP6015
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
17-NA-239
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
16-NA-059
This service bulletin provides information for cleaning the brake calipers that may have staining/discoloring on the paint of the brake caliper.
01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
13-03-10-001L
This service bulletin provides information on summer tire performance and tire cold weather cracking.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
17-NA-087
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5569B
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
20-NA-038
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT6122
This Preliminary information communicates to dealers of a known issue with failed map update
PIP5395H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
23-NA-224
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.
PIT5074P
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5214F
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17-NA-040
This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
19-NA-046
This informational bulletin provides information for dealers, technicians and customers on the eLSD Wheel Slip Display in DIC.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
13-03-10-001K
This service bulletin provides information on summer tire performance and tire cold weather cracking.
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC6378C
This Preliminary Information communicates helpful information on diagnosing general customer concerns related to a power folding top.
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
07-08-49-020R
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP4112T
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
09-04-20-001H
This service bulletin provides information to address a tire chatter noise during low speed tight turn conditions (i.e. parking lot, driveway, etc.) primarily during cooler ambient temperatures.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5395G
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT4261J
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
15-06-01-002O
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
16-NA-130
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
13-03-10-001J
This service bulletin provides information on summer tire performance and tire cold weather cracking.
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
15-06-01-002N
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
15-06-01-002M
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIP5632G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-216
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
22-NA-185
This informational bulletin explains how the trans slip or flare can be a normal condition.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PIT5698C
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5429A
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
18-NA-268
This service bulletin provides a procedure to correct a condition of a rattle noise heard from the front of the vehicle when the engine is running at slower speeds.
PIC6464
This Preliminary Information is to assist dealership technicians in diagnosing a complaint related to the variable red line feature surrounding the tachometer gauge.
PIT5569B
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT4261H
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
PIP5212D
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
12-01-37-001F
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIC5260F
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
14-06-04-004H
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
09-04-20-001G
This informational bulletin provides information to address a chatter noise during low speed tight turn conditions (i.e. parking lot, driveway, etc.) primarily during cooler ambient temperatures.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
15-06-01-002L
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
PIP4670J
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
13-03-10-001I
This service bulletin provides information on summer tire performance and tire cold weather cracking.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC6378B
This Preliminary Information communicates helpful information on diagnosing general customer concerns related to a power folding top.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
080089014G
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
070601016G
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP4902P
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17NA040
This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIC5650J
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698B
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
21NA152
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
PIC6439
This Preliminary information communicates a diagnostic tip to dealership technicians when diagnosing a B1517 DTC.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5214E
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
130310001H
This service bulletin provides information on summer tire performance and tire cold weather cracking.
20NA159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
17NA087
This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
19NA044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA103
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
20NA038
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5212C
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIC5260D
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I
This informational bulletin provides information on proper use of floor mats.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA043
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
19NA217
This technical bulletin provides a service procedure to correct conditions of Manual Transmission Stalling, Clutch Chatter or Hard Shifting into 1st Gear/Reverse and Automatic Transmission Vibration on Launch or Engine Noise.
150601002K
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
090604026S
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
18NA263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
000310002L
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
20NA213
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
PIC6378A
This Preliminary Information communicates helpful information on diagnosing general customer concerns related to a power folding top.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16NA059
This service bulletin provides information for cleaning the brake calipers that may have staining/discoloring on the paint of the brake caliper.
17NA271
This bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customers concern of wheel clicking.
19NA046
This informational bulletin provides information for dealers, technicians and customers on the eLSD Wheel Slip Display in DIC.
130310001G
This service bulletin provides information on tire cold weather cracking and the proper techniques on taking care of the tires and proper use.
PIP5628C
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
17NA239
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
110089005P
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5226D
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698A
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
20NA026
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
20NA041
This technical bulletin provides a procedure to replace the left side differential carrier cover and seal to correct a condition of Warble Noise from the Rear of the Vehicle.
PIP5684B
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
PIP4902N
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
120232002B
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
PIC5453C
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
060089029T
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
140604004G
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIP5628B
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
16NA383
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20NA098
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
PIP5684A
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150601002J
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
000310003Z
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIC5650G
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PI0281H
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
100089005I
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
060089029P
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
140604004F
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
150601002I
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
020089002S
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
040601029J
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
19NA219
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
000310003Y
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
16NA119
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
PIT3099T
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
19NA212
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.
050307009I
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
20NA016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
PIP5540F
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5130K
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
PIP5531A
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped
PIC6378
This Preliminary Information communicates helpful information on diagnosing general customer concerns related to a power folding top.
PI0592F
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
19NA073
This technical bulletin provides repair information to correct conditions of difficult to shift into gear, grinds when shifting, possible gear clash, intermittent gear pop out and/or mushy shifts.
100089009D
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
18NA137
This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended cranking condition.
010842001M
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
18NA172
This technical bulletin provides a procedure to modify the right rear exhaust control valve actuator to correct a rattle noise heard from the rear of the vehicle.
PIT3271J
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5074M
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
990420002K
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIP5684
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
100089006G
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
130417001B
This informational bulletin provides information on Driveline Support (Torque Tube) / Propeller Shaft Input to Front Hub Bearing Alignment.
PIP5540E
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
This informational bulletin provides information on key code security and information on GM key code look up applications.
010089010N
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
PIP5407B
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. If oil pump face is damaged and or worn thru replace oil pump. Inspect bearings for damage wear due to debris from oil pump.
PIP4670H
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
17NA073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
150844001J
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PIP5632B
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3099S
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP5407A
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. If oil pump face is damaged and or worn thru replace oil pump. Inspect bearings for damage wear due to debris from oil pump.
PI0592E
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
090604026R
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
130089008B
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
070601016F
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
080730026F
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIP4158H
This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines.
PIP5663
This Preliminary information communicates AFM / DFM usage Information. providing additional information on the AFM and DFM systems
PIT5698
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
990089019R
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
PI1344C
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PIT5569A
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT3099R
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
050604022Q
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
1308116001E
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
000601012J
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
090604026Q
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
18NA268
This technical bulletin provides a procedure to correct a condition of a rattle noise heard from the front of the vehicle when the engine is running at slower speeds.
19NA140
This informational bulletin provides information to the tech to replace only the prop shaft and not the complete driveline support assembly (DSA) if a rattle noise is confirmed to be coming from the prop shaft.
PIP4670G
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
060847001O
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIT5074L
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP5632A
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035D
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
000310006N
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5640
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5226C
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
080089014E
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
140604004E
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
19NA088
This technical bulletin provides a procedure to reposition the coolant surge hose clamp away from the hood blanket to avoid hood closing interference.
PIP5569A
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIC5260C
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5423B (1)
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.
PIP5423B
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.
PIP5423A
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.
030729004L
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
PIP4670F
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
1008110001H
This informational bulletin provides information on proper use of floor mats.
110089005N
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
070849020P
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
1008110001G
This informational bulletin provides information on proper use of floor mats.
16NA111
This informational bulletin provides diagnostic/inspection information for the air box and air filter seal to correct a MIL and DTCs P0420 and P0430 setting.
PIP4902M
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
100845001F
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
090089002Q
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
19NA054
This technical bulletin provides repair information to correct a customer concern of hearing a door rattle noise from outside of vehicle during high radio volume or high bass levels.
PIP5632
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
110849001Z
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIP4902L
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
150601002H
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
120089002C
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIC6009B
This Preliminary Information communication provides information to the technician about customers that may inquire as to whether or not a rear sway bar can be added to a vehicle that was not originally equipped with one. The rear sway bar is part of the Z51 Performance Package. General Motors does not recommend or support this modification.
PIP4021D
This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.
PIP5540D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5628
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
010310003R
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
090089016F
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
110849001Y
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
090089002P
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
010089010M
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
17NA346
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
17NA170
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
100089005H
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
This warranty administration bulletin provides policy information on required operating procedures.
060089026O
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
PIC5650F
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6073E
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT5214D
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080089014C
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5212B
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIP5540B
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
PIP4925B
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIT5353C
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
18NA336
This technical bulletin provides a procedure for replacing the emblem on the seat cover as opposed to replacing the whole seat cover itself.
PIP5395E
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIP5601
This Preliminary information communicates
PIP4138R
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIT5099D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5596
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIC5985C
This Preliminary Information communication provides information to the technician about customers that would like to install Regular Production Option Code NPP (Dual Mode Performance Exhaust System) to a Stingray that was produced without the option. Do not attempt to add Regular Production Option Code NPPto a car that was not manufactured with it. General Motors does not support the software changes that are required.
PIP4902K
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5163D
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5455C
This Preliminary Information communication provides information to the technician about vehicles that have a rattle or flutter noise from the supercharger tensioner and belt. Dealer shouldReplace the supercharger belt with aGates Belt P/N K080852HD.
PIC6095C
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIC5260B
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5960E
This Preliminary Information communication provides information to the technician about vehicles that have the base power seat, Memory Recall, and Easy Exit Recall functions may seem erratic or seem to operate intermittently. Technician should become familiar with the following areas of the power/ memory seat system will aid in assisting customers with its functionality, limit switches, unsupervised / supervised movements, auto memory recall (if equipped), Easy Exit Recall (if equipped), and the difference between the manual transmission and automatic transmission.
PIT5099C
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5953D
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5399A
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIP5569
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
18NA141
This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
1208132001E
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
18NA125
This informational bulletin provides information for engine oil life monitor operation calculation.
PI0754C
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
080730035C
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PI0281G
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
130089010B
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
060089031E
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
110849001W
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
PIP5179D
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
010310003Q
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
18NA088
This informational bulletin provides the information on what may occur if the charge air cooler is not filled and drained properly after a service or replacement has been completed.
000089027J
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
PIP4112S
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
110089002C
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
030089006P
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
17NA369
This technical bulletin provides a procedure to program the RDCCM if the DTC C0407 is set.
17NA215
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
090604015C
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
090604026N
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
PIP5136A
This Preliminary Information communication provides information to the technician about vehicles that have an engine oil odor with no oil leaks found. Technician will need to inspect for an external oil leak. Technician will need to ensure the oil level is correct. Technician will need to replace the rear main seal, if no oil leaks were found and the engine oil level is not over full.
110089005L
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIP5395D
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIP4670E
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004W
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
060601010D
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
PIC5891E
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
150603001D
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIP5226B
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIP4138Q
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIT3271H
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5446A
This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.
PIP5540A
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
PIP5168F
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published “Engine Cranks But Does Not Run” diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
050851001I
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP5130J
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
060089026N
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
010310003P
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5540
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
050604022O
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
PIC6299A
This Preliminary Information communicates several possibilities of what may be causing a fluctuating tachometer.
130417001A
This informational bulletin provides information on Driveline Support (Torque Tube) / Propeller Shaft Input to Front Hub Bearing Alignment.
PIC5650D
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC5491K
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIP4578B
This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode, and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Please discard PIP4578.
040089015R
This warranty administration bulletin provide policy information on required operating procedures.
000310003W
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
080730026E
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
150601002F
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
070089037L
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
120089007A
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
150603001C
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIC5839D
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
070089036I
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
17NA386
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
010601011J
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
PI1149A
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
PI1535B
This preliminary information bulletin provides a procedure to install a power steering gear cooling duct for track use to decrease temperature with the steering gear.
040730013D
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
This bulletin describes the Dealer special tool loan program process.
17NA375
This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
070604019F
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
17NA297
This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
PIC3100F
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIP5531
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped
PIP5395C
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIC5650C
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC5492F
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIP5467A
This Preliminary information communicatesCustomers may experience MIL Illumination with a repaet diagnostic codes P2096 P2098. These code can be set when the driver drives digitally when they tap the accelerator pedal (on - off - on -off) to maintain speed. Engneering aware of the issueand working on the fix.
PIT5353B
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
070849020M
IPC Odometer Programming Method Quick Reference Guide
150089004B
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Essential Tools that Include Consumable Parts (U.S. Only)
PIT5236K
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
030603004V
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP4723C
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5074K
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
040601029I
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
000601012H
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
16NA250
This bulletin provides information on replacing the prop shaft hub clamp (AT) or the input shaft frt bearing (MT) whenever the driveline support assembly has been removed for repair.
PIT5389E
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT3099Q
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
070601016D
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
13-08-116-001C
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-278
This technical bulletin provides repair information to correct a customer concern of a convertible top creak or snap noise while driving.
PIP5375E
This Preliminary Information communication advises the technician that the rear wheel drive manual transmission restriction has ended.
99-08-51-001D
Thins informational bulletin provides information on Paint-less Dent Repair Process.
03-08-46-004Q
This informational bulletin communicates part restriction and ordering process information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only).
PIP5163C
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5248D
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped.
PIC5932B
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
This warranty administration bulletin provide policy information on required operating procedures.
16-NA-111
This technical bulletin provides a procedure to perform diagnosis before just replacing the battery sensor module.
PIP5212A
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
08-08-44-029H
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
04-00-89-015P
This warranty administration bulletin provide policy information on required operating procedures.
11-08-49-001V
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
17-NA-244
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
PIC6083B
This Preliminary Information communication provides information to the technician about vehicles that maynot move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.
03-03-10-007J
This informational bulletin provides information on the temporary tire flat spotting condition.
16-NA-170
This technical bulletin provides a procedure to replace the front and/or rear brake rotor to correct a customer concern on a pulsation and/or vibration when they apply the brakes caused by excessive lateral runout.
10-00-89-005F
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
PIP5507B
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIC5611E
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
16-NA-373
This technical bulletin provides a procedure to reprogram the TRCM to correct the customers concern of the Service Transmission and MIL on.
PIP5507A
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIP5507
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIC5588D
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5375D
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5165E
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil dripping out of the air filter box. Technician will check the proper level of the oil prior to any repair. Technician will change the oil filter and clean out the air box. Also insure there is no residual oil in the PVC lines and install a new air filter.
PIT3099P
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
00-03-10-002K
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PI1410B
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
00-06-01-012G
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
05-00-89-029D
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
03-00-89-006N
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
04-00-89-015O
This warranty administration bulletin provide policy information on required operating procedures.
PIP5234C
This Preliminary Information communication advises the technician when Service Information diagnostics indicates a fuel injector may need to be removed for a repair or replaced the injector will need a new seal. This Preliminary Information contains all the O-ring seal and the injector kit part numbers.
11-00-89-005K
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
17-NA-126
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
PI1410A
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
PIP5290E
This Preliminary Information communication provides information to the technician on using the correct oil when changing the oil on a Corvette with regular production option code Z51, LT1, LT4, Z52, Z06, and non Z51 with LT1. Technician is to use Mobil 1 for all Chevrolet complete care program oil changes on 2014-2015 model year corvettes. General Motors has changed the required maintenance schedule on all 2014 through 2015 Z51 and Z06 Corvettes equipped with a dry sump system. The new schedule requires an oil and filter change immediately after the break-in period which is after the first 500 miles. An additional oil change has been added to the Chevrolet Complete Care Program to cover this break-in oil change.
PI0281F
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
10-08-110-001F
This informational bulletin provides information on proper use of floor mats.
03-06-03-004U
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP5179C
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
16-NA-056
This informational bulletin provides information on tips for track and competitive driving wheel alignment.
99-04-20-002J
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIC6083A
This Preliminary Information communication provides information to the technician about vehicles that maynot move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.
PIP4112R
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
15-08-44-001I
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PIP5395B
This Preliminary Information communication advises the technician on the steps to diagnose the concern and the steps to repair the concern. Customer hears a rattle or ticking noise that is louder inside the vehicle than outside. A-This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PI0671A
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
17-NA-067
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
06-08-47-001M
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
14-03-10-001C
This informational bulletin provides customers and dealership personnel with information on the common vehicle characteristic of tire hop / tire chatter during tight turns at parking lot speeds.
10-00-89-006F
This informational bulletin provides information for dealers how to submit a product information report.
PIT5389C
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4935F
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
GCUS-3-848
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
PIC3278G
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5959C
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIP5375C
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5588C
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
02-00-89-002Q
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
01-03-10-003O
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5029H
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP4902J
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5375B
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5467
This Preliminary information communicates Customers may experience MIL Illumination with a repaet diagnostic codes P2096 P2098. These code can be set when the driver drives digitally when they tap the accelerator pedal (on - off - on -off) to maintain speed. Engneering aware of the issueand working on the fix.
17-NA-028
This Technical bulletin provides information to stop a noise concern from front of dash at idle. The Correction is to Reposition foam insulating sleeve on EVAP solenoid pipe to avoid contact of the pipe and cowl.
16-NA-355
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
17-NA-014
This technical bulletin provides information on a new design weatherstrips to correct the customer concern on the appearance of the weatherstrip sticking out after the roof has been reinstalled.
17-NA-015
This informational bulletin provides information on informing the customer about gurgling and/or running water type noise in which is a normal condition and no repair is necessary.
08-03-10-006F
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
11-08-49-001U
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
04-03-10-013K
This informational bulletin provides information on driving characteristics of rear-wheel drive vehicles and available winter tires.
03-08-46-004S
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIC5759B
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4733K
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
99-00-89-019O
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC4541F
This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
PIT5236J
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
07-08-49-020L
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIE0378A
This engineering informational bulletin is ending the need for information from the field on vehicles that have the concern of Intermittent or Erratic Power Seat, Memory Seat Recall or Easy Exit Seat Recall Functions.
PIP5330A
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
PIP4138P
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
08-08-44-015H
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
09-04-20-001E
This informational bulletin provides information to address a chatter noise during low speed tight turn conditions (i.e. parking lot, driveway, etc.) primarily during cooler ambient temperatures.
99-00-89-019N
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC5492E
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIP5405B
This Preliminary Information communication provides information to the technician the some vehicles may have surge misfire feeling sensation during highway steady state driving in manual mode or automatic, typically in 6th, 7th, 8th gear accelerating 1000 to 2500 rpm under load. This is operating as designed. Torque Converter Clutch slip with condition present, with scan tool technician may monitor plus or minus about 10 rpm at the most, usually lower. This concern is present when the throttle reading 30% to 60%.
01-03-10-003N
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
05-03-08-002H
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
02-00-89-002P
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
05-00-89-055F
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
PIP5446
This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.
PIE0359A
This engineering information bulletin is ending the need for information on vehicles with the condition of Vehicle Crank with No Start or Stalling with DTC P0011 and/or P00C6 Set.
PI1498C
This preliminary bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customers concern of wheel clicking.
PIT3099N
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
08-09-41-002H
This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)
PIP5163B
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
11-00-89-004B
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
06-08-64-001D
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
01-03-10-003M
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
00-03-10-003V
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
11-08-49-001T
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
15-NA-016
This technical bulletin provides repair information to correct a customer concern of a creak or snap noise from the front of the removable roof lift off panel while driving.
PIT5389B
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
04-06-04-051E
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
04-06-04-051D
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
040604051D
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
130310001E
This informational bulletin provides information on tire cold weather cracking and the proper techniques on taking care of the tires and proper use.
PIT5236H
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
16NA355
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PIC5891D
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIP5290D
This Preliminary Information communication provides information to the technician on using the correct oil when changing the oil on a Corvette with regular production option code Z51, LT1, LT4, Z52, Z06, and non Z51 with LT1. Technician must use Mobil 1 for all Chevrolet complete care program oil changes on 2014-2016 model year corvettes. General Motors has changed the required maintenance schedule on all 2014 through 2015 Z51 and Z06 Corvettes equipped with a dry sump system. The new schedule requires an oil and filter change immediately after the break-in period which is after the first 500 miles. An additional oil change has been added to the Chevrolet Complete Care Program to cover this break-in oil change.
030603004S
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004T
Battery Testing and Warranty Replacement Requirements (North America ONLY)
040089015N
This warranty administration bulletin provide policy information on required operating procedures.
150601002E
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
PIC6033A
This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the Diagnostic Trouble Code.
080730026D
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIP5429
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
050604022N
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
090089002N
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
GCUS-9-2940
16009 - Special Coverage. Some vehicles may have a condition where a fuel odor is detected, fuel droplets appear below the left-hand fuel tank (driver side) with fuel gauge level above 1/2, or a malfunction indicator lamp illuminates due to a leak path in the left-hand (driver side) fuel tank at the Inlet Check Valve (ICV) to fuel tank shell interface. If this condition occurs within the stated terms, dealer will replace the left hand (driver side) fuel tank.
100844006D
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
00-03-10-003U
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
05-08-44-024E
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
07-00-89-037J
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
08-08-44-029G
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
09-00-89-008C
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5282A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.
PIP5423
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P0106 AND P0506. TECHNICIAN WILL INSPECT FOR A BROKEN VALVE SPRING AND REPLACE AS NEEDED.
09-00-89-016E
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
11-00-89-005J
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
PIC5453B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT GENERAL MOTORS AND GENERAL MOTORS OF CANADA COMPANY DO NOT SUPPORT CROSS BORDER SALES. THE GENERAL MOTORS OF CANADA CUSTOMER CARE CENTRE IS THE SOLE AUTHORIZED PROVIDER OF A CERTIFICATION CONFIRMATION LETTER WHICH HELPS OUR CUSTOMERS IDENTIFY IF THEIR VEHICLES MEETS THE REQUIRED USA REGULATORY STANDARDS NECESSARY FOR IMPORTATION INTO THE USA.
PI1116A
This preliminary informational bulletin adds the 2015 - 2016 model years to a procedure to correct a customer concern of door rattle noise from outside of vehicle during high radio volume or high bass levels.
PIP5159B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODE P0300 - P0308 MAY SET. TECHNICIAN WILL INSPECT FOR LOSE SPARKPLUG WIRE. IF A SPARK PLUG WIRE IS FOUND LOSE CHECK FOR A MISSING C CLIP ON THE WIRE END FOR THE IGNITION COIL. IF THE CLIP IS MISSING REPLACE THE WIRE.
02-08-98-002G
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
08-08-44-015G
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
01-00-89-010L
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
07-08-49-020K
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
PIC6193B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN.
01-03-10-003L
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
PIC5491J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIC6073C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.
PIE0378
This engineering informational bulletin is requesting information from the field of vehicles with the condition of power seat, memory recall, and easy exit recall function seems erratic or seems to operate intermittently.
PIP5029G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
05-00-89-072D
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
16NA241
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
PIT5074J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
PI1498B
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CLEAN MATING SURFACE OF WHEELS AND ROTORS TO CORRECT A CUSTOMER CONCERN ON A CLICKING NOISE EMANATING FROM EITHER THE FRONT OR REAR WHEELS LOCATION DUE TO INTERACTION BETWEEN THE WHEEL MOUNTING FACE AND THE WHEEL MOUNTING SURFACE ON THE BRAKE ROTOR.
PI0388F
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
PIP4786C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
030603004R
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
PIC5960D
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE THE BASE POWER SEAT, MEMORY RECALL, AND EASY EXIT RECALL FUNCTIONS MAY SEEM ERRATIC OR SEEM TO OPERATE INTERMITTENTLY. TECHNICIAN WILL NEED TO REVIEW THE JANUARY 2016 EMERGING ISSUE VIDEO TO GAINING A BETTER UNDERSTANDING AND FAMILIARIZING YOURSELF WITH THE CHARACTERISTICS OF THIS ALL-NEW SYSTEM IS IMPERATIVE TO BE ABLE TO EXPLAIN THE OPERATION OF THESE FUNCTIONS TO THE CUSTOMER, AND TO SERVICE THE SYSTEM IN THE UNLIKELY EVENT THAT IT IS TRULY NOT WORKING PROPERLY.
140089004B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB.
130310001D
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE RUBBER USED IN SOME PERFORMANCE TIRES LOSES FLEXIBILITY AND MAY DEVELOP SURFACE CRACKS IN THE TIRE TREAD/SHOULDER AREA AT COLDER TEMPERATURES.
16NA249
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.
070898001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
110849001S
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
PIC4299B
THIS PRELIMINARY INFORMATION COMMUNICATES THE HARD-TO-FIND PAINT CODE FOR THE REAR HATCH AREA OF THE VEHICLE. THE TECHNICIAN IS TO USE PAINT CODE WA167A TO PAINT THESE AREAS.
PIC6198A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. IF THE CONCERN IS DUPLICATED AT THE DEALER WITH THE ONSTAR LED IS STILL GREEN AFTER THE VEHICLE IS TURNED OFF AND THE BLUETOOTH CALL WAS DISCONNECTED. DEALER SHOULD ADVISES THAT ENGINEERING IS AWARE OF THE CONCERN AND IS CURRENTLY INVESTIGATING THE ISSUE.
000601026I
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.
00-06-01-026H
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
15-06-01-002D
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE VALVE LIFTER OIL MANIFOLD AND THE LIFTERS TO CORRECT THE CUSTOMERS CONCERN OF ENGINE MISFIRE, TICK NOISE AND MIL ON.
16-NA-223
This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
00-03-10-006M
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.
11-08-49-001R
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
PIP5094A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
PIP5395A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. THE NOISE MAY ALSO SOUND LIKE A LIFTER TICK. IF THE NOISE IS HEARD BEST AT THE FUEL LINE AND THE SOUND WILL BE REAL LOUD WITH A STETHOSCOPE. THE FUEL LINE WILL NEED TO BE REPLACED.
16-NA-188
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO CONTROLLER DUE TO A SOFTWARE CONCERN CAUSING THE HVAC AND RADIO CONTROLS TO GO INOPERATIVE.
PIP5407
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE DIAGNOSTIC TROUBLE CODE P06DD OR NO OR LOW OIL PRESSURE. TECHNICIAN WILL REPLACE TIMING CHAIN TENSIONER GUIDE. IF OIL PUMP FACE IS DAMAGED AND OR WORN THRU REPLACE OIL PUMP. INSPECT BEARINGS FOR DAMAGE WEAR DUE TO DEBRIS FROM OIL PUMP.
10-08-110-001E
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.
PIP5405A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE SOME VEHICLES MAY HAVE SURGE MISFIRE FEELING SENSATION DURING HIGHWAY STEADY STATE DRIVING IN MANUAL MODE OR AUTOMATIC, TYPICALLY IN 6TH, 7TH, 8TH GEAR ACCELERATING 1000 TO 2500 RPM UNDER LOAD. THIS IS OPERATING AS DESIGNED. TORQUE CONVERTER CLUTCH SLIP WITH CONDITION PRESENT, WITH SCAN TOOL TECHNICIAN MAY MONITOR PLUS OR MINUS ABOUT 10 RPM AT THE MOST, USUALLY LOWER. THIS CONCERN IS PRESENT WHEN THE THROTTLE READING 30% TO 60%.
PIP5405
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE SOME VEHICLES MAY HAVE SURGE MISFIRE FEELING SENSATION DURING HIGHWAY STEADY STATE DRIVING IN MANUAL MODE OR AUTOMATIC, TYPICALLY IN 6TH, 7TH, 8TH GEAR ACCELERATING 1000 TO 2500 RPM UNDER LOAD. THIS IS OPERATING AS DESIGNED. TORQUE CONVERTER CLUTCH SLIP WITH CONDITION PRESENT, WITH SCAN TOOL TECHNICIAN MAY MONITOR PLUS OR MINUS ABOUT 10 RPM AT THE MOST, USUALLY LOWER. THIS CONCERN IS PRESENT WHEN THE THROTTLE READING 30% TO 60%.
09-06-04-026M
This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
99-08-51-007G
This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
PI1535A
This technical bulletin provides a procedure to install a new power steering gear cooling duct to correct a customer concern on a DIC message that reads ?Service Power Steering Gear? and/or feeling a reduction in steering assist while driving their vehicle on the track during hot days caused when there is an increase in temperature with the steering gear.
PIC-6095-A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS USED FOR WARRANTY SUBMISSION.
PI0592D
This informational bulletin provides information on service programming system (SPS) errors.
12-08-132-001D
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
16-NA-115
This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio inoperative with no communication and DTC U0184, no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar hands-free calling issues, favorite stations stored twice and/or disappear caused by to the current software calibration within the radio.
PIP-3140-G
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS AFTERMARKET ACCESSORIES INSTALLED ON THE VEHICLE THAT CAN CAUSE THESE ISSUES.
11-08-49-001Q
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF.
SB-02-07-30-029Z
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.
SB-15-06-01-002C
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE VALVE LIFTER OIL MANIFOLD AND AFFECTED BANK OF AFM LIFTERS TO CORRECT A CUSTOMER CONCERN ON A MALFUNCTION INDICATOR LAMP (MIL) ON AND/OR AN ENGINE MISFIRE/TICK NOISE WITH DTC P0300 SET DUE TO AN ACTIVE FUEL MANAGEMENT (AFM) LIFTER THAT IS MECHANICALLY COLLAPSED AND/OR STUCK ALL OF THE TIME.
SB-16-NA-130
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO REVERSE AND NO 2ND GEAR DUE TO THE INSTALLATION OF THE INCORRECT UPPER VALVE BODY.
SB-16NA-131
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS.
PIP-5395
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. INSTRUCTIONS ARE PROVIDED TO INSPECT THE FUEL FEED LINE BETWEEN THE HIGH PRESSURE FUEL PUMP AND CHASSIS FUEL LINE.
PIP5395
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. INSTRUCTIONS ARE PROVIDED TO INSPECT THE FUEL FEED LINE BETWEEN THE HIGH PRESSURE FUEL PUMP AND CHASSIS FUEL LINE.
PIC-5374-D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5374D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIP-5189-B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING.
PIP5189B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING.
PIT-5401-F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.
15521
15521 ? Customer Advisory Letter. On these vehicles, if the side doors will not open from inside the vehicle due to low or no battery voltage, such as a discharged or disconnected battery, or if the vehicle is entered without the key fob or the fob is not working, customers are being advised that the driver and passenger side doors can still be opened from inside the vehicle by using the manual release levers located on the floor between the seats and the door openings. Also, if the vehicle's side doors will not open from outside the vehicle due to low or no battery voltage, such as a discharged or disconnected battery, or if the key fob is not working, customers are being advised that the driver side door can still be opened by using their key to manually open the vehicle's trunk and pulling the manual door release tab located in the trunk.
MC-15521
15521 CUSTOMER ADVISORY LETTER. ON THESE VEHICLES, IF THE SIDE DOORS WILL NOT OPEN FROM INSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE, SUCH AS A DISCHARGED OR DISCONNECTED BATTERY, OR IF THE VEHICLE IS ENTERED WITHOUT THE KEY FOB OR THE FOB IS NOT WORKING, CUSTOMERS ARE BEING ADVISED THAT THE DRIVER AND PASSENGER SIDE DOORS CAN STILL BE OPENED FROM INSIDE THE VEHICLE BY USING THE MANUAL RELEASE LEVERS LOCATED ON THE FLOOR BETWEEN THE SEATS AND THE DOOR OPENINGS. ALSO, IF THE VEHICLE'S SIDE DOORS WILL NOT OPEN FROM OUTSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE, SUCH AS A DISCHARGED OR DISCONNECTED BATTERY, OR IF THE KEY FOB IS NOT WORKING, CUSTOMERS ARE BEING ADVISED THAT THE DRIVER SIDE DOOR CAN STILL BE OPENED BY USING THEIR KEY TO MANUALLY OPEN THE VEHICLE'S TRUNK AND PULLING THE MANUAL DOOR RELEASE TAB LOCATED IN THE TRUNK.
PIC-6198
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
PIC6198
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
PIC6193A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.
PIP5168E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
SB-16-NA-115
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE WITH NO COMMUNICATION AND DTC U0184, NO XM ON START-UP WHEN MANUALLY TUNED AND/OR USING VOICE RECOGNITION, NO RADIO WAKE-UP, REAR VIEW CAMERA AND ONSTAR HANDS-FREE CALLING ISSUES, FAVORITE STATIONS STORED TWICE AND/OR DISAPPEAR DUE TO THE CURRENT SOFTWARE CALIBRATION WITHIN THE RADIO.
SB-16-NA-116
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THE HD SWITCHING TOGGLE SETTING DOES NOT FUNCTION AND VOLUME DIFFERENCES BETWEEN ANALOG AND DIGITAL HD SWITCHING DUE TO THE CURRENT SOFTWARE CALIBRATION WITHIN THE RADIO.
PIC4707E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SB-10-08-46-001C
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.
SB-15-06-03-001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
SB-06-08-47-001L
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
SB-07-06-01-016C
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
SB-16-NA-119
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
PIC6193
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO MAKE ANY REPAIRS OR REPLACE ANY PARTS. THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS.
PI-0754-B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
SB-16-NA-117
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
PI-0281-E
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
PIC-5260-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC5260A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC-6187-A
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.
PIC6187A
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.
SB-03-07-29-004K
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
SB-16-NA-109
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS.
PIT5236G
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
00-03-10-002J
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
PI0572C
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PI0360F
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
09-06-04-026L
This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
PIC6187
This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIT5268A
This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
16-NA-084
This technical bulletin provides a procedure to Apply Super Lube to the Cluster Bezel and Lens Stand Off and Guide Pin Locations to correct a condition of a creak, itch, and or squeaking type noise heard from instrument cluster lens caused by the interaction between the cluster and the instrument cluster area.
08-00-89-014B
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
14-06-04-004C
This informational bulletin provides information on what some possibile causes coud be contributing to various engine noises during cold start and warm engine operation
07-00-89-037I
This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
15-06-03-002B
This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
PIE0359
This engineering informational bulletin is requesting information from th field on vehicles that have the condition of a vehicle crank and no start with DTC P0011 and or P00C6 set
PIC6181
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
08-07-30-026C
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIP5130H
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
PIP5232C
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
11-08-49-001P
This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing
16-NA-069
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
03-00-89-006M
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
06-00-89-029M
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
09-00-89-002M
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
04-00-89-015K
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
12-03-10-001C
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
16-NA-057
This informational bulletin provides Information Regarding Painting Transparent Removable Roof Panel, and how it is not covered under the new vehicle warranty for the transparent roof.
PIC5953A
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5248B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE STALLING SHUDDER AND/OR HARD SHIFTING INTO 1ST GEAR OR REVERSE VIBRATION ON LAUNCH (WITH EXCESSIVE CRANKSHAFT END PLAY). TECHNICIAN WILL TEST TO DETERMINE IF THE CRANK SHAFT END PLAY IS WITHIN SPECIFICATION 0.00150.0086 INCH. IF END PLAY IS FOUND TO BE OUT OF SPECIFICATION, REMOVE ENGINE AND INSPECT FOR POSSIBLE CRANKSHAFT THRUST BEARING AND/OR CRANKSHAFT FOR WEAR. INSPECT THRUST BEARING FOR WEAR ON ONE SIDE AND CRANKSHAFT ON THAT MATING SURFACE. IF THE THRUST BEARING HAS THREE VERTICAL CHANNELS WORN OFF REPLACE CONNECTING ROD BEARINGS, MAIN BEARINGS, THRUST BEARING AND CRANKSHAFT. IF WORKING ON A CORVETTE THE OIL TANK WITH LINES AND OIL COOLER ARE BOTH REQUIRED TO BE REPLACED IF EQUIPPED.
16-NA-055
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
PIP5375A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
16-NA-047
This technical bulletin provides a procedure to replace the clutch pedal for concerns regarding a clutch pedal squeak noise when operating
PIP5375
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
PIC6170
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT LOCATION. THE POSITION INDICATOR MAY SHOW THE VEHICLE TURNING IN THE OPPOSITE DIRECTION OR MAY SHOW THE VEHICLE TRAVELING OFF THE ROAD. TECHNICIAN WILL INSPECT THE HUMAN MACHINE INTERFACE MOUNTING. FOLLOW SERVICE INFORMATION FOR THE CORRECT ORIENTATION OF THE HUMAN MACHINE INTERFACE.
PIP5130G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN HOW TO DIAGNOSE AND REPAIR A VEHICLE WITH AN ENGINE THAT RUNS WITH AN INTERMITTENT CRANK NO START WITH A DIAGNOSTIC TROUBLE CODE P0011 OR P00C6 CURRENT OR HISTORY. THE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE MAY BE STICKING OR BINDING CAUSING THE VALVE TIMING TO BE RETARDED. DEALER WILL NEED TO CYCLE THE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE BY ENERGIZING IT USING GLOBAL DIAGNOSTIC SYSTEM 2.
02-08-42-001I
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
PIP5230C
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN BEFORE REPLACING THE CRANKSHAFT TO REVIEW THE FOLLOWING. DEALER SHOULD COMPLETE THE SERVICE INFORMATION DIAGNOSTICS AND THE COST COMPARISON WORKSHEET FOR ASSEMBLY REPAIR VS REPLACEMENT. TECHNICIAN WILL USE THE LATEST VERSION OF 09-06-04-026G TO VERIFY THE ECM CALIBRATION IS NOT AN AFTERMARKET CALIBRATION. IF THE CUSTOMER PREFERS TO KEEP THE ORIGINAL NUMBERS MATCHING ENGINE PLEASE CALL TAC FOR REPAIR DIRECTION.
04-06-01-029H
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
PIP5226A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
08-08-44-015F
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
01-08-42-001K
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
PIT4720D
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
02-08-98-002F
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
16-NA-031
This technical bulletin provides a procedure on how to remove door trim panles and replace chime speaker pigtail connectors for vehicles with the condition of intermittent loss of chime from speaker
16-NA-025
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
16NA003
Chirp, Squeak Noise from Rear of Vehicle
06-08-50-009I
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
03-08-46-004R
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
PI1276D
This preliminary informational bulletin provides a procedure to adjust the transmission control for conditions of Difficult to Shift into Gear, Intermittent Gear Pop Out and/or Mushy Shifts
PI1496C
This preliminary information provides a procedure to apply lubricant to the front and rear disc brakes to correct a condition of a brake squeal or squeak noise on brake applies.
PIT5401E
Radio Inoperative with No Communication and DTC U0184
PIP5165D
If the oil is not properly check and is over filled, this will force oil out of the PCV into the induction system. The second possible cause If the customer drives aggressively with low miles on the car it is possible to push oil through the PCV system. (Note; This only happens before the first oil change)
16-NA-011
This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
PIP5316
This Preliminary Information communication provides information to the technician about vehicles that have a lifter that has collapsed and is stuck in the lifter bore when completing 15-06-01-002A. Technician will use vice grips with a slide hammer to remove the lifter. Or the technician can use vice grip and a pry bar. If the lifter will not come out the engine will need to be replaced.
06-06-01-010C
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
PIC5614A
Changing Turn-By-Turn Voice Response To Metric Or English Units
PI1496B
This preliminary informational bulletin provides a procedure for applying lubricant to the front and rear brake pads to correct a condition of a break squeal or squeak noise on brake applys
PIP5361
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
05-08-51-001H
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
PIT5332B
HD Radio Turns On Unwanted When Using Radio Station Voice Command.
16NA011
Infotainment System Will Not Return to Media After Bluetooth Call Ends
PIC6162
This Preliminary Information communication provides information to the technician about customers may inquire about a section in their owner's manual that addresses the use of high temperature brake fluid that should be used in their car during track use. Racing brake fluid has dry boiling points that are well above the specs of standard DOT 3 (401°) or DOT 4 (446°) brake fluid.
PIT5344D
CD Player Inoperative.
PI11489B
ome customers may comment on a malfunction indicator lamp (MIL) illuminated. They may also comment that they intermittently are unable to shift into Reverse. When checking the vehicle for DTCs, the engine control module (ECM) may report P0502 as current or in history. This may be caused by water intrusion into the vehicles manual transmission output speed sensor or could be induced by the customer slipping the clutch for an extended period of time, as in holding the vehicle on a hill.
PIT5353A
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT5483
This Preliminary Information communication provides information to the technician about the compass on the radio display always shows North. Technician should update the radio with the latest calibrations.
PIP5290B
This Preliminary Information communication provides information to the technician about the ?Chevrolet Complete Care Program (U.S.)? oil changes. Dealers are required to use Mobil 1 when performing oil changes on all 2014-2016 Corvettes through the Chevrolet Complete Care Program.
PIC5985B
This Preliminary Information communication provides information to the technician about customers that would like to install Regular Production Option Code NPP (Performance Exhaust System) to a Stingray that was produced without the option. Do not attempt to add Regular Production Option Code NPP (Performance Exhaust System) to a car that was not manufactured with it. General Motors does not support the software changes that are required.
PIT4943D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
06-00-89-031D
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
07-08-49-020J
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
13-03-10-001C
Information on Tire Cold Weather Cracking
15-NA-068
Front Lower Ball Joint and Knuckle Inspection After Road Hazard Tire/Wheel Damage and/or Noise from Front End Some customers may comment on a ticking/clicking/metallic grinding noise heard from front suspension area or lash in steering wheel after a severe road or track front suspension impact. This condition may be due to damage on the lower ball joint to steering knuckle connection.
15-NA-079
OnStar Voice Fallback Number Update
15NA068
Front Lower Ball Joint and Knuckle Inspection After Road Hazard Tire/Wheel Damage and/or Noise from Front End
GCUS-3-368 (1552
15521 - CUSTOMER ADVISORY LETTER. THIS LETTER IS BEING SENT TO BRING TO THE CUSTOMER'S ATTENTION FEATURES THAT ARE COVERED IN THE VEHICLE'S OWNER MANUAL IN SITUATIONS WHERE THE CUSTOMER VEHICLE SIDE DOORS WILL NOT OPEN FROM INSIDE AND OUTSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE. DEALERS ARE ALSO INSTRUCTED THAT IN CORRELATION WITH THIS CUSTOMER ADVISORY LETTER, A WEB-BASED TRAINING COURSE WILL BE REQUIRED FOR ALL CADILLAC AND CHEVROLET SALES CONSULTANTS, SALES MANAGERS, SERVICE CONSULTANTS, SERVICE MANAGERS, AND FIELD STAFF BEGINNING Q1 2016 VIA THE GM CENTER OF LEARNING.
PI1258A
Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies Some customers may comment on a squeal or squeak noise from the front brakes. This condition normally only occurs on initial brake applications after the vehicle has sat for an extended time. The condition occurs typically under light braking, in speeds under 16 km/h (10 mph). After 1-6 brake applies, or after braking at higher speeds, the noise no longer occurs. This condition may occur more often in high humidity conditions.
PI1276C
Difficult to Shift into Gear, Intermittent Gear Pop Out and/or Mushy Shifts (No Grind) Condition/Concern Some customers may comment that the transmission is difficult to shift into gear, intermittent gear pop out occurs, or that the shifter has a mushiness to the shift and lacks crispness in shifts.
PI1489A
Malfunction Indicator Lamp (MIL) Illuminated, Intermittently Unable to Shift into Reverse, DTC P0502 Set Condition/Concern Some customers may comment on a malfunction indicator lamp (MIL) illuminated. They may also comment that they intermittently are unable to shift into Reverse. When checking the vehicle for DTCs, the engine control module (ECM) may report P0502 as current or in history. This may be caused by water intrusion into the vehicles manual transmission output speed sensor or could be induced by the customer slipping the clutch for an extended period of time, as in holding the vehicle on a hill.
PI1496A
Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies Condition/Concern Some customers may comment on a squeal or squeak noise from the front brakes. This condition normally only occurs on initial brake applications after the vehicle has sat for an extended time. The condition occurs typically under light braking, in speeds under 16 km/h (10 mph). After 1-6 brake applies, or after braking at higher speeds, the noise no longer occurs. This condition may occur more often in high humidity conditions.
15-NA-069
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
PIP5232B
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
00-03-10-006L
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
PIT5214B
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
15-06-01-002B
This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.
PIC3100E
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
15-08-44-001F
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
15-08-44-001G
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
15-06-03-002A
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
14-03-10-001B
This informational bulletin provides customers and dealership personnel with information on the common vehicle characteristic of tire hop / tire chatter during tight turns at parking lot speeds.
10-00-89-005E
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
PI1126G
This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
PI1498A
This preliminary informational bulletin provides repair information for cleaning mating surface of wheels and rotors to correct a customer concern of clicking noise from front and/or rear wheels.
PI1344B
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PI1532A
This preliminary informational bulletin provides repair information on Engine Control Module (ECM)reprogramming to correct a customer concern of MIL illuminated, DTC P16F3 with ÂÂEngine Power is ReducedÂÂ message displayed in the DIC
PIC5960C
This Preliminary Information communication provides information to the technician about vehicles that have the base power seat, Memory Recall, and Easy Exit Recall functions may seem erratic or seem to operate intermittently. Technician should become familiar with the following areas of the power/ memory seat system will aid in assisting customers with its functionality, limit switches, unsupervised / supervised movements, auto memory recall (if equipped), Easy Exit Recall (if equipped), and the difference between the manual transmission and automatic transmission.
02-07-30-029Y
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIC6009A
This Preliminary Information communication provides information to the technician about customers that may inquire as to whether or not a rear sway bar can be added to a vehicle that was not originally equipped with one. The rear sway bar is part of the Z51 Performance Package. General Motors does not recommend or support this modification.
PIP5234A
This Preliminary Information communication advises the technician when Service Information diagnostics indicates a fuel injector may need to be removed for a repair or replaced the injector will need a new seal. This Preliminary Information contains all the O-ring seal and the injector kit part numbers.
PIC5944B
This Preliminary Information communication advises the technician not to replace any parts for Diagnostic Trouble Code B285A Symptom 4B set as History in the Memory Seat Module. This Diagnostic Trouble Code will be considered a phantom code and this will also considered a normal characteristic for the Memory Seat Module.
PIC6034A
This Preliminary Information communication provides information to the technician about vehicles that when shutting the vehicle off when the radio is turned off prior, the radio will turn back on in the muted condition on the next key cycle. No action should be taken at this time as this is considered a normal operating characteristic.
01-06-01-011I
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
08-08-44-029F
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PIP5179B
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
PI0799A
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
PI1360D
This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
PIC5953B
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
15-NA-030
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
PIP5338
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
06-00-89-031C
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
15-06-03-001A
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
08-08-44-029E
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
05-03-07-009H
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
PIT5468
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
PIC6085A
This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
PIT5464
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5465
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5325
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
PIP5330
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
PIP5292A
This Preliminary Information communication advises the technician about vehicles that have clutch chatter when driving. Technician will need to inspect for a missing crankshaft pilot bearing if Service Information indicates the crankshaft is within specification.
PIP4112Q
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP5323
This Preliminary Information communication provides information to the technician about vehicles with misfires or roughness on cold start up. Technician may find a Diagnostic Trouble Code P0300 stored. Technician will add coolant dye to the system, run engine through warm up, pressurize the cooling system on a cold soak engine and inspect the suspect cylinder with a bore scope for coolant dye evidence. If coolant is found in the cylinder do not replace the cylinder head because that will not repair this concern. Dealer will need to contact General Motors Product Quality Center for engine replacement.
PIT5320
Navigation Voice Prompts Choppy Distorted or Garbled.
15-00-89-005
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
PIC6073B
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIP5248A
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086?inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that ?mating? surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped.
PIP5238A
This Preliminary Information communication provides information to the technician vehicles that have a rattle noise heard at the engine bell housing. Technician should swap out front flexplate before starting a major service procedure. Technician should never reinstall the old flexplate.
PIP5230B
This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs. Replacement. Technician will use the latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an aftermarket calibration. If the customer prefers to keep the original numbers matching engine please call General Motors Technical Assistance Center for repair direction.
10-08-110-001D
This informational bulletin provides information on the proper use of GM floor mats.
PIP5179A
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
00-06-01-026G
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
PIP5279A
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead to a repair for the concern, the fuel rail pressure sensor should be replaced.
07-00-89-037H
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
09-09-40-001C
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
PIT5236F
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PIP-5230-B
GMC/CHEVROLET/CADILLAC: INFORMATION PROVIDED ON SOME VEHICLES AND SUV, FOR REPLACEMENT OF CRANKSHAFT, FOR ENGINE REPAIR AND OIL TANK AND LINES WOULD BE REPLACED ON DRY SUMP ENGINES WHEN REPAIRING AND/OR REPLACING. MODEL 2014-16 CORVETTE, SILVERADO, SIERRA, 2016 CTS-V, 2015-16 ESCALADE, SUBURBAN, TAHOE, YUKON, YUKON XL. *PE
PIP-5238
CHEVROLET: ON SOME VEHICLES, LOCATED IN ENGINE BELL HOUSING, A RATTLING NOISE CAN BE HEARD. MODEL 2014-15 CORVETTE. *PE
PIP-5248
CHEVROLET: ON CERTAIN VEHICLES, MANUAL TRANSMISSION EXPERIENCE A HARD SHIFTING AND/OR SHUDDERING GOING INTO 1ST GEAR OR REVERSE AND THERE IS A CLUNKING NOISE OR VIBRATION, WITH AUTO TRANSMISSION, DURING TAKEOFF. MODEL 2014-15 CORVETTE. *PE
PIP-5279
CADILLAC/CHEVROLET/GMC: SOME VEHICLES EXPERIENCING FUEL RAIL PRESSURE SENSOR CODES WITH SES LAMP. MODEL 2015 ESCALADE, 2014-15 SILVERADO 1500, SUBURBAN, TAHOE, SIERRA 1500, YUKON, YUKON XL. *PE UPDATED 2/1/16. *PE
09-00-89-002L
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5932A
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIT5236E
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
09-06-04-026K
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
99-01-39-004G
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
03-06-03-003E
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
03-07-29-004J
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
15-06-01-002A
This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.
PIT5443
This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
03-00-89-006L
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
PIC6108A
This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
PIP4786B
This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis. When using a scan tool if the oil pressure is low but the oil pressure at the oil filter housing is correct, technician should inspect the Valve Lifter Oil Filter for debris/sludge that could be restricting oil flow to the oil pressure sensor. Technician should remove the Valve Lifter Oil Filter and clean it. If the Valve Lifter Oil Filter cannot be cleaned replace it.
01-08-51-003E
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
05-06-04-022M
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
06-00-89-029K
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
PIC5491G
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5442
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
03-06-03-004N
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
08-07-30-021H
This technical bulletin provides repair information to correct customer concerns of loss of high speed GMLAN communications, intermittent no crank, IP gauge fluctuation, intermittent door lock cycling /chime operation, various IP warning lamps illuminated, transmission may not shift, communication DTCs U0073, U0100, U0101, U0102, U0109, U0121 or U0140 set.
07-06-04-019E
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
15-06-03-002
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
PI1498
This preliminary informational bulletin provides repair information for cleaning mating surface of wheels and rotors to correct a customer concern of clicking noise from front and/or rear wheels.
02-00-89-002O
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC6107
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
PIC6108
This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
15-06-01-002
This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, and/or DTC P0300 set.
PIP5258A
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0011. If the technician has followed all published Service Information diagnosis and has not come to a conclusion, technician should check the oil pressure at the oil pressure sender. Then the number two cam bearing should be inspected.
PIT5214A
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
99-00-89-019M
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
PIC6073A
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIC6075A
This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
15-08-44-001C
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PI1489
This preliminary informational bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp (MIL) illuminated. Technician may find DTC P0502: Vehicle Speed Sensor (VSS) Circuit Low Voltage.
PIP5290A
This Preliminary Information communication provides information to the technician about the ?Chevrolet Complete Care Program (U.S.)? oil changes. Dealers are required to use Mobil 1 when performing oil changes on all 2014-2016 Corvettes through the Chevrolet Complete Care Program.
PIT5344B
This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.
PIT5411C
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5384A
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
PI1360C
This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
PIE0327A
This engineering information bulletin annouces the end of need for information from the field regarding intermittent difficulty shifting, transmission leak and/or possible DTCs set.
PIT5236D
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
09-00-89-002K
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PI-1360
GMC/CADILLAC/CHEVROLET: AFTER POSITIONING SHIFT LEVER INTO PARK, IT FAILS TO HOLD AND VEHICLE ROLLS WHEN BRAKE PEDAL IS RELEASED. MODEL 2013-15. ATS, CTS, ESCALADE, AVALANCHE, CAMARO, CORVETTE, EXPRESS, SILVERADO, SUBURBAN, TAHOE, SAVANA, SIERRA, YUKON. *PE UPDATED 2/5/16. *PE UPDATED 2/12/16. *PE
PIP5130F
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
05-06-04-035E
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
PI1360B
This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
15-00-89-004A
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PIC6098
This Preliminary Information communication provides information to the technician for the heated and cooled seat switches or HVAC control buttons flash or flicker at times. Do not replace the button assembly for this concern. Inspect the connections at the 20 way connector between the integrated center stack and the display. If no concern is found replaced the radio display.
00-06-01-026F
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
03-08-46-004P
This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
PI1318B
This preliminary informational bulletin provides repair information on instrument cluster reprogramming to correct a customer concern of analog gauges and/or cluster display inoperative at startup, or cluster display/analog gauges/backlighting iInoperative intermittently, or speedometer analog gauge operates in opposite direction.
15-08-44-001A
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC6095
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIP5290
This Preliminary Information communication provides information to the technician on using the correct oil when changing the oil on a Corvette with regular production option code Z51, LT1, LT4, Z52, Z06, and non Z51 with LT1. Technician is to use Mobil 1 for all Chevrolet complete care program oil changes on 2014-2015 model year corvettes. General Motors has changed the required maintenance schedule on all 2014 through 2015 Z51 and Z06 Corvettes equipped with a dry sump system. The new schedule requires an oil and filter change immediately after the break-in period which is after the first 500 miles. An additional oil change has been added to the Chevrolet Complete Care Program to cover this break-in oil change.
PIP5292
This Preliminary Information communication advises the technician to inspect for a missing crankshaft pilot bearing if Service Information indicates the crank shaft is within specification.
PIT5231C
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
PIP5141H
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Diagnostic Trouble Code P06DD with no drivability concerns. Technician will use Service Information document number 3269210 to repair the vehicle.
PI0091B
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
02-08-42-001H
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
11-08-49-001O
This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
15-00-89-004
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PIC5839C
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5141G
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Diagnostic Trouble Code P06DD with no drivability concerns. Technician will check for other Diagnostic Trouble Codes. If P06DA, P06DB, and P06DC are not set with the P06DD technician should use the scan tool to gather information for General Motors Technical Assistance Center. Technician will need to bring the engine to 214 Fahrenheit or 100 Celsius. After the engine is up to temperature the oil pressure at idle should be recorded. Then run the engine at 1100 revolutions per minute for 45 seconds and record the oil pressure. Then run the engine at 3500 revolutions per minute for 45 seconds and record the oil pressure. Technician will now need to run the engine at 1400 revolutions per minute using Global Diagnostic System 2 command the oil control valve on and off 10 times on the 11th time record the reading on and off. Technician will now need to run the engine at 2500 revolutions per minute using Global Diagnostic System 2 command the oil control valve on and off 10 times on the 11th time record the reading on and off. Also record if any repairs were made previously for this concern. Technician will now call General Motors Technical Assistance Center with the findings of the test.
PIC6085
This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
PIT5399
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIC4310L
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC5934C
This Preliminary Information communication provides information to the technician about vehicles that may have a radio display is blinking, flickering, rolling, or scrolling. Technician will need to replace the display with the updated part number from the parts catalog.
PIP5282
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
PIT5231B
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
PIP5279
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead to a repair for the concern, the fuel rail pressure sensor should be replaced.
PIT5411B
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PI0512B
This preliminary informational bulletin provides service personnel with characteristics of wide low aspect ratio tires for customer concerns that vehicle pulls left or right, wanders, follows depressions in road surface, tramlining.
05-08-46-009D
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
PIC6083
This Preliminary Information communication provides information to the technician about vehicles that may have will not move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.
PIT5285A
This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed. Technician should updated the Human Machine Interface to prevent the call timer from flashing and incrementing after the call has ended.
PIC5161E
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
12-07-30-001E
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
13-08-116-001B
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
00-05-22-002O
This informational bulletin provides technicians with a brake lathe calibration procedure.
PIT5236C
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
13-00-89-008A
This informational bulletin communicates GM wiring repair strategy information.
PI1440
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
04-00-89-015J
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
09-00-89-016D
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
12-06-01-008B
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
15-00-90-001
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
02-07-30-029X
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIC6075
This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
PIT5411A
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-08-44-001
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC6073
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
15-00-89-003
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
PIC6070A
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
05-06-04-060A
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
11-08-49-001N
This technical bulletin is a revision for 11-08-49-001M to update the Condition.
PI1238C
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.
PIC6070
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PIP5168D
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published ?Engine Cranks But Does Not Run? diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
PIP5141F
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on without a drivability concern. Technician may find a Diagnostic Trouble Code P06DC set. Technician will need to perform an oil pump test then contact General Motors Technical Assistance Center with the results and for further assistance.
14689
14689 - Emission Recall. These vehicles may have been built with an out-of-position ?anti-siphon? grid within the fuel fill pipe. As a result, the grid may move over time and become located from slightly deeper in the fuel fill pipe to totally dislodged from the pipe and move to the bottom of the fuel tank. Dealers are to replace the fuel tank fill pipe, and if necessary, inspect the fuel tank for the dislodged anti-siphon grid.
PI1276B
This preliminary informational bulletin provides a shifter assembly neutral position re-alignment procedure to correct a customer concern of difficult to shift into gear, intermittent gear pop out and/or mushy shifts (no grind).
PIC6067
This Preliminary Information communication provides information to the technician about vehicles that may have a Diagnostic Trouble Code B101D sym 39 in the Human Machine Interface. Technician should not replace any parts for this concern.
PIE0327
This engineering information bulletin is requesting information from dealers on a customer concern of intermittent difficulty shifting, transmission leak and/or possible DTCs set.
PI1094A
This preliminary informational bulletin provides steps to verify proper operation of the hatch latching system to correct a customer concern of rear hatch difficult to close or high effort to close rear hatch.
PIP5173A
This Preliminary Information communication provides information to the technician about vehicles with a buzz noise heard from the engine area at the first start. Be advised this is a normal operation of the vehicle.
PIT5264C
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
PIT5344A
This Preliminary Information communication advises the technician about vehicles that have an inoperative CD player. Technician should contact General Motors Technical Assistance Center if the concern is current and within four hours of the dealership. For dealers outside of this area, diagnose and repair as necessary.
08-03-10-004B
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
PI1360A
This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park or vehicle rolls in park or park will not hold.
PI1410
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
05-00-89-055E
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
15-08-42-001
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
PI1018A
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
PIC5854D
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIT5332A
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
PIP5159A
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on and Diagnostic Trouble Code P0300 - P0308 may set. Technician will inspect for lose sparkplug wire. If a spark plug wire is found lose check for a missing ?C? clip on the wire end for the ignition coil. If the clip is missing replace the wire.
05-03-10-020F
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
PI1404
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
RB-14689
CHEVROLET: TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. THE GRID WILL MOVE OVER TIME AND BE LOCATED SLIGHTLY DEEPER IN FUEL FILL PIPE DUE TO OUT OF POSITION ANTI SIPHON GRID, LOCATED WITHIN FUEL FILL PIPE, AND TOTALLY DISLODGING FROM PIPE AND GOING TO BOTTOM OF FUEL TANK. MODEL 2014 CORVETTE. *PE
PIT5367
This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
05-08-51-001G
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
01-00-89-010K
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
06-08-47-001K
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
10-08-45-001E
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
00-03-10-002I
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
PI1394
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PIP5248
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086?inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that ?mating? surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. The oil tank with lines and oil cooler are both required to be replaced if equipped.
PIT3271G
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
03-06-03-003D
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
11-00-89-004A
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
PIC3278F
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
09-06-04-026J
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
PI0360E
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
PI1126F
This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
PIP5230A
This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs Replacement. Technician will use the latest version of 09-06-04-026G to verify the ECM calibration is not an Aftermarket calibration. If the customer prefers to KEEP the original numbers matching engine please call TAC for repair direction.
13-03-10-001B
This informational bulletin adds the 2015 model year to information on cold weather tire cracking of high performance summer-only tires, when used under the recommended operating temperatures.
03-00-91-001G
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
15-06-03-001
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PI1385
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
030729004I
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
PIT5236B
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
040310013I
This informational bulletin provides information on driving characteristics of rear wheel drive vehicles and winter tires, tire responses to road conditions and application tips.
14D133
Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
PI0655A
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
PIC5985A
This Preliminary Information communication provides information to the technician about customers that would like to install Regular Production Option Code NPP (Performance Exhaust System) to a Stingray that was produced without the option. Do not attempt to add Regular Production Option Code NPP (Performance Exhaust System) to a car that was not manufactured with it. General Motors does not support the software changes that are required.
PIT5356
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle and that the current song can be displayed by pressing the ?next? button while the device is playing.
030848006J
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
1008110001C
This information provides the proper way to install the floor mats .
PI1126E
This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
100089005D
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
PI1318A
This preliminary bulletin provides a procedure to reprogram the IPC module to correct the customers concern of the IPC inop.
PIP5156A
This Preliminary Information communication provides information to the technician about vehicle that may have oil leak after the balancer is removed or replaced. Technician will need to insure the balancer bolt is the correct bolt for the engine application.
PIT5236A
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
PI1367
This preliminary bulletin provides a procedure to inspect and/or repair the manual transmission to correct the customers concern of the trans wont stay in 7th when shifted from 6th gear.
14-04-20-001
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI-1126-B
GM: SOME VEHICLES MAY EXPERIENCE A BLANK SCREEN AFTER STARTUP AND REVERSE, THE REARVIEW CAMERA MESSAGE MAY BE ON, AND THE TOUCH SCREEN BECOMES INOPERATIVE. THE BLUETOOTH AND NAVIGATION MAY BE MALFUNCTIONING. ALSO INCLUDES CHEVROLET SILVERADO MODEL YEAR 2015 AND GMC SIERRA MODEL YEAR 2015. *JS UPDATE 02/25/15*LJ
PI-1318
BUICK/CHEVROLET/GMC: DUE TO SOFTWARE ANOMALY, THE INSTRUMENT CLUSTER ANALOG GAUGES FAILS TO OPERATE PROPERLY. MODEL 2014 REGAL, LACROSSE, SILVERADO 1500, CORVETTE, SIERRA 1500, 2015 SUBURBAN, TAHOE, YUKON MODELS. *PE UPDATED 1/13/15. *PE
PI1101
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1103E
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
PIC5958A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5074H
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
04-00-89-015I
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
06-00-89-026M
This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
PIC5492C
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
05-06-04-022L
This informational bulletin provides information on top tier fuels and what brands are available.
PI1344A
This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
PIP5029F
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
PI1360
This preliminary bulletin provides a procedure to perform a transmission inspection and adjustment before having to replace the parking pawl actuator if the inspection found no problem.
10-08-98-002A
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
99-04-20-002I
This informational bulletin explains a normal condition for what and how the drive line can clunk.
PIC5975A
This Preliminary Information communication provides information to the technician about vehicles that the steering pulls to the right while trying to maintain a straight line heading at highway speeds. Technician will need to verify the customers concern. After the concern is verified swap the front tires. If the pull direction is opposite, then follow the Radial Tire Lead/Pull correction procedure noted in Service Information to isolate the tire causing the concern. Otherwise, continue to next step if pull / drift in the same direction is still present. Technician should use the alignment rack to record the measurements then modify wheel alignment to counteract the pull or drift condition.
09-06-04-026I
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
11-08-49-001M
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PIP5234
This Preliminary Information communication advises the technician when Service Information diagnostics indicates a fuel injector may need to be removed for a repair or replaced the injector will need a new seal. This Preliminary Information contains all the O-ring seal and the injector kit part numbers.
09-06-04-026H
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
PIT5344
This Preliminary Information communication provides information to the technician about vehicles with an inoperative CD player. Technician will need to contact General Motors Technical Assistance Center for further assistance.
PIP5165C
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil dripping out of the air filter box. Technician will check the proper level of the oil prior to any repair. Technician will change the oil filter and clean out the air box. Also insure there is no residual oil in the PVC lines and install a new air filter.
PIT5264B
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
11-00-89-005H
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
13-00-89-004J
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
110849001M
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
14577
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
990420002I
Information on Driveline Clunk Noise
PIC5914A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP-5165-C
CHEVROLET: OIL WILL BE FORCED OUT OF PCV INTO INDUCTION SYSTEM IF NOT PROPERLY CHECKED FOR OVERFILLED AND ALSO AGGRESSIVE DRIVING, WITH LOW MILES, CAN PUSH OIL THROUGH PCV SYSTEM. MODEL 2014-15 CORVETTE. *PE
PIT5099A
A/C Blows Warm Or Poor Performance.
14-00-89-003A
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
13360A
13360A - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO CHECK THE REAR DIFFERENTIAL FLUID LEVEL ON CERTAIN VEHICLES. THE REAR DIFFERENTIAL ASSEMBLY FOR THESE VEHICLES MAY HAVE BEEN SHIPPED FROM THE SUPPLIER WITH INSUFFICIENT FLUID. IF THE FLUID IS LOW, DEALERS ARE TO ADD FLUID AND TEST DRIVE THE VEHICLE. IF A LOUD WHINE, GEAR, OR BEARING NOISE IS OBSERVED DURING THE TEST DRIVE, DEALERS ARE TO CONTACT THE GM PRODUCT QUALITY CENTER (PQC) FOR ADDITIONAL INSTRUCTIONS.
PI1344
This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
PIT5320A
This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
PIT5411
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
06-08-43-003E
This informational bulletin explains how to care for wiper blades.
14-03-10-001A
This informational bulletin provides normal characteristics of the profile tires used.
14-08-64-001
This technical bulletin provides a procedure to repair the power trunk latch by adjusting or route the manual release cable from holding tension against the latches motor and triming the finish panel for clearance.
PIP5238
This Preliminary Information communication provides information to the technician vehicles that have a rattle noise heard at the engine bell housing. Technician should swap out front flexplate before starting a major service procedure. Technician should never reinstall the old flexplate.
PIP5232A
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
07-08-49-020I
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
PIT5264A
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
04-00-89-015H
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
14481
14481 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND VERIFY THE INSTALLATION OF THE SPARK PLUG WIRES ON CERTAIN VEHICLES EQUIPPED WITH A GEN V GAS 5.3/6.2L V-8 OR 4.3L V-6 ENGINE (RPO L83/L86/LT1/LV3). THESE VEHICLES MAY HAVE LOOSE SPARK PLUG WIRES THAT ARE NOT SECURED AT THE SPARK PLUG OR COIL ATTACHMENT. LOOSE SPARK PLUG WIRES CAN CAUSE A MISFIRE CONDITION RESULTING IN P0300 DTC BEING SET WITH MIL (SERVICE ENGINE SOON LIGHT). CONTINUED OPERATION WITH THIS CONDITION COULD RESULT IN DAMAGE TO THE CATALYTIC CONVERTER.
PIC6034
This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5332
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
PI1098A
This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
PIC6036
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
PIP5141E
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that have A Diagnostic Trouble Code P06DD. If the technician finds Diagnostic Trouble Codes P06DA, P06DB, P06DC and Diagnostic Trouble Code P06DD not set install the scan tool and gather information. After the information is gathered call General Motors Technical Assistance Center for further assistance.
PIP5232
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
04-06-04-047M
This informational bulletin states that it no longer valid and refers to a new bulletin.
08-08-44-015E
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
PI1328
This preliminary bulletin provides a procedure to inspect and repair the parking pawl spring in the transmission if the customer states that theres a grind or rattle noise during a left turn or bump.
PIP5230
This Preliminary Information communication advises the technician that If it is determined the crankshaft needs to be replaced complete the Service Information diagnostics to determine if the crankshaft requires replacement. If determined the engine has bearing and crankshaft damage, the engine should be replaced along with the oil cooler. Also ensure latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an Aftermarket calibration.
G-201474
14248 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL A MISSING PARKING BRAKE BRACKET NUT ON CERTAIN CONVERTIBLE VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (MEL / MEP). IF THE PARKING BRAKE BRACKET BECOMES LOOSE, THE LINE AND BRACKET COULD POTENTIALLY RATTLE. THE PARKING BRAKE WILL STILL FUNCTION.
PI1324
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC6033
This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the Diagnostic Trouble Code.
PIP5226
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10-08-110-001B
This informational bulletin provides information on how to use floor mats.
14572
14572 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES HAVE A COOLER OUTLET CONNECTOR PIPE ON THE AUXILIARY TRANSMISSION COOLER THAT MAY NOT BE PROPERLY SEALED TO ITS MATING CONNECTION. THE IMPROPER SEAL MAY CAUSE TRANSMISSION OIL TO LEAK OR, UNDER CERTAIN CONDITIONS, THE CONNECTOR PIPE TO DISCONNECT FROM THE MATING CONNECTION. THE DISCONNECTION OF THE CONNECTOR PIPE MAY RESULT IN A LOSS OF VEHICLE PROPULSION, AND LEAKING TRANSMISSION OIL COULD CAUSE SMOLDERING IF IT CONTACTS THE HEATED INTAKE EXHAUST PIPES OR MUFFLERS. DEALERS ARE TO REPLACE THE AUXILIARY TRANSMISSION COOLER ASSEMBLY.
05-06-04-022K
This informational bulletin provides information on top tier fuels and what brands are available.
10-08-44-006C
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
11-08-49-001L
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PIP5223
This Preliminary Information communication advises the technician that the Engine Control Module part number 12662034 is on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PI1103D
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
PI1164A
This preliminary bulletin provides information on how to check for ice and/or snow build up and to install a radiator cover to correct the customers concern of reduced engine power and service engine message on.
PI1318
This preliminary bulletin provides a procedure to reprogram the IPC module to correct the customers concern of the IPC inop.
07-00-89-036G
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
02-00-89-002N
This informational bulletin provides additional information to the technicians and how to submit a field product report.
10-00-89-006E
This information bulletin provides the dealers on how to submit a product information report.
PIP5211A
This Preliminary Information communication advises the technician that the engine part number 19317708 and 19316786 restriction through General Motors Product Quality Center has ended. Dealer can now order parts through the normal Customer Care and Aftersales parts process.
PIP5109F
This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 and 12662034 placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PI1276A
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO ADJUST THE SHIFTER TO CORRECT THE CUSTOMERS CONCERN OF THE TRANSMISSION HARD TO SHIFT OR POPS OUT OF GEAR.
PIT4911Y
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC5891C
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
110849001L
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
PB-14572
CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON AUXILIARY TRANSMISSION COOLER, IS A COOLER OUTLET CONNECTOR PIPE, NOT PROPERLY SEALED TO ITS MATING CONNECTION, CAUSING CONNECTOR PIPE TO DISCONNECT FROM MATING CONNECTION OR TRANSMISSION OIL TO LEAK MODEL 2014 CORVETTE. *PE
PI-1276
CHEVROLET: WHEN MANUAL TRANSMISSION IS VERY DIFFICULT TO SHIFT INTO GEAR AT TIMES AND IT ALSO LACKS A CRISPNESS AND FEELS LIKE SHIFTER HAS A MUSHINESS ABOUT IT. MODEL 2014 CORVETTE. *PE UPDATED 12/9/14. *PE
PI1204A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC6024
This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code. If the diagnostics lead to replacement of the Vehicle Communication Interface Module read the OnStar Customer Identifier using Global Diagnostic System 2. If the value falls in range the technician will need to remove power from the module for 5 minutes. After the power cycle was performed, check for the Diagnostic Trouble Code to be set current or history. If the Diagnostic Trouble Code is current replace the module. If the Diagnostic Trouble Code is history no further action is required.
PIC5891B
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
03-06-03-004M
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
09-00-89-002J
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
PI1126D
This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
PIP5130E
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
00-03-10-006K
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
PI1238B
This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
PIT3099M
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PI1290
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
PIC5854C
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIP-5130-B
GM: ENGINE WILL CRANK BUT WILL NOT START. DTC P00C6 MAY BE SET. LOW FUEL RAIL PRESSURE. ALSO INCLUDES CHEVROLET CORVETTE, GMC YUKON XL AND SIERRA. MODEL YEAR 2015. *JS UPDATED 05/19/2014 *JS UPDATED 11/12/14. *PE
PIC5959B
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
99-01-39-004F
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIC4310J
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC5759A
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4911X
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5141D
This Preliminary Information communication provides information to the technician about vehicle's that have a Diagnostic Trouble Code P06DD set with no drivability concerns. If only Diagnostic Trouble Code P06DD is set with no other Diagnostic Trouble Codes gather data using Global Diagnostic System 2 and contact General Motors Technical Assistance Center for further assistance.
00-06-01-012E
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
12-03-10-001B
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
PIC5960B
This Preliminary Information communication provides information to the technician about vehicles that have the base power seat, Memory Recall, and Easy Exit Recall functions may seem erratic or seem to operate intermittently. The new seat system utilizes two switches that were not used on prior models. There is a bulkhead limit switch and a seatback unlock switch. Both of these switches can be viewed in Global Diagnostic System 2. There are also 2 modes that were not on prior models. These modes are unsupervised movement and supervised movement. This all-new system allows the user to Enable or Disable the Auto Memory Recall operation of the seat.
PIP5212
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PI1103C
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
PIP5163A
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
00-00-89-027H
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
02-00-89-002M
This informational bulletin provides additional information to the technicians and how to submit a field product report.
PI0938A
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
PIP5109E
This Preliminary Information communication advises the technician that the Engine Control Module part numbers 12656993 and 12662034 are on part restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
10-00-89-006D
This information bulletin provides the dealers on how to submit a product information report.
10-08-46-001B
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
14-06-04-004B
This information bulletin provides additional information to the technician on how to diagnose possible normal engine noise during a cold star and a warm engine operation.
PIP4902H
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
14-00-89-003
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
140604004B
Various Engine Noises During Cold Start and Warm Engine Operation
PI1276
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1282
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5214D
Excessive Brake Dust On Wheels.
PIE-0302-A
CHEVROLET: WHEN TRYING TO SHIFT INTO 1ST OR 2ND GEAR, THE MANUAL TRANSMISSION IS DIFFICULT AND NOISE, CLUNK/GRIND/RATTLE AND CLUTCH PEDAL NOISE IS HEARD AND OPERATION WOULD BE POOR. MODEL 2012-2014 CAMARO, CORVETTE. *PE
PIE0302A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5231A
This Preliminary Information communication provides information to the technician about vehicles that may have a blank display. Technician may find a Diagnostic Trouble Code U150F set. Technician will need to inspect circuit 7527 for damage if the Diagnostic Trouble Code is current.
Recalls
Vehicle Recalls
RecallsB
Vehicle Recalls
050308002F
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
PIP4112P
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PI1266
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
PIP5188
This Preliminary Information communication provides information to the technician about vehicles that may have a fuel odor from the rear of the vehicle. Technician may find the Evaporative Emissions System canister is full of raw fuel. Technician will need to check all the connections in the fuel tank.
PI0917D
This preliminary informational bulletin provides information on applying the correct amount of copper paste to the brake pad to correct the customers concern of a brake squeal or noise.
PI1258
This preliminary bulletin provides an procedure to install new front brake pads and pins to correct the customers concern of squeaking brakes.
PIC5088E
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
PIC5588B
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIC6009
This preliminary bulletin provides information on not to install a rear sway bar on a vehicle that's not designed to have it.
05-00-89-029C
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
PI1126C
This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
12-00-89-002B
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
14240
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
03-00-89-006K
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
PIP4653E
This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set in the Transmission Control Module reprogram the Transmission Control Module.
14240A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
14302
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5214C
Excessive Brake Dust On Wheels.
PIP5165B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
09-03-10-013B
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.
SB-0000193009-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
02-07-30-029W
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
12-07-30-001D
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
SB-0000192944-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
03-06-03-004L
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
00-03-10-006J
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
03-03-10-007I
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
PI1238A
This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
PI1245
This preliminary bulletin provides a procedure to reprogram the front seat adjuster memory module for the customer so that it only moves with key On as opposed to the door opening.
12-08-132-001B
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
13-00-89-004I
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
06-00-89-029J
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
PI1238
This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
14-08-117-001
This technical bulletin provides a procedure to disconnect the battery if the repairs were done to the vehicle and the technician was unable to clear the codes.
PI1235
This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to use
PI1233
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
05-06-04-035D
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
SB-0000191460-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5285
This Preliminary Information communication provides information to the technician about vehicles that the radio display does not always return to the previous source screen when a Bluetooth call has ended. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
02-07-30-029V
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
PIT5283
This Preliminary Information communication provides information to the technician about vehicles that have a touchscreen that is inaccurate or that the display does not seem to respond with the desired operation when pressed. Technician will need to perform a touch screen calibration and re-evaluate the concern.
11-08-49-001K
This technical bulletin provides a procedure on how to turn the transport mode message off and reset the battery light flashing.
110849001K
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
130089004I
Car and Truck Fix it Right the First Time Issues
1408117001a
Unable to Clear BCM DTCs After Completing Repair
14219
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI-0295
CHEVROLET/GMC: ON SOME TRUCKS OR VEHICLES, THERE MAY BE A NO START BUT WILL HAVE CRANKING FROM ENGINE. MODELS 2014 CORVETTE, SILVERADO 1500, SIERRA 1500, 2015 SUBURBAN, TAHOE, YUKON, YUKON XL. *PE UPDATED 7/30/14. *PE
PI-1235
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE
PI1103B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0295A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0302
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5130D
Engine Cranks But Will Not Start May Set P00C6.
PIP5185A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
09-00-89-002I
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
PIC5994
This Preliminary Information communication provides information to the technician about vehicles that have the heated seat may turn off within a few minutes of being turned on. Technician should check for seat back heater element harnesses for a pinch condition. If the harness is pinched, repair the wiring, reroute the harness and use a tie strap to hold the harness away from any pinch points.
01-08-42-001J
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
02-08-42-001G
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
PIC5991A
This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5491F
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIC5991
This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PI1220
This preliminary bulletin provides a procedure to repair the front door by installing new bolts to correct the customers concern of the door hitting the fender.
PIT3099L
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIP5168C
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published ?Engine Cranks But Does Not Run? diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
PIP5170A
This Preliminary Information communication provides information to the technician about vehicles that may have a noise that may be coming from either the torque tube or automatic transmission. Technician should not remove torque converter bolts to aid in determining root case.
05-05-23-007B
This information bulletin explains that some surface cracking is OK and doesn?t require replacing.
PI1159C
This preliminary bulletin provides a procedure to reprogram the radio to correct the customers concern of XM issues, rear view camera issues and favorite stations stored twice and/or disappears.
13-00-89-004H
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
PIP5154A
This Preliminary Information communication advises the technician that the Chevrolet Corvette 6.2L (LT1) Engine Exchange has ended. Dealer can now order through the regular Customer Care and Aftersales parts process.
PIC5970A
This Preliminary Information communication provides information to the technician about the inquires to install wheels and tires associated with the 2014 Corvette performance sport handling package Regular Production Option Code (Z51) on a vehicle not built with Regular Production Option Code (Z51) from the factory. The Regular Production Option Code (Z51) package has now been evaluated and is an approved wheel change.
PIC5985
This Preliminary Information communication provides information to the technician that a customer may enquire if Regular Production Option Code (NPP) performance exhaust system can be added to a Stingray that was produced without the option. Dealer should communicate to the customer that the Performance Exhaust System cannot be added to the vehicle.
PIC5982
This Preliminary Information communication provides information to the technician about vehicles that have the Drive Mode changes to Tour even though it was on a different Drive mode during the last Ignition cycle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5189
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
14-06-04-004A
This information bulletin provides additional information to the technician on how to diagnose possible normal engine noise during a cold star and a warm engine operation.
130089004H
Car and Truck Fix it Right the First Time Issues
140604004A
Various Engine Noises During Cold Start and Warm Engine Operation
1406130001
High Voltage Safety ? High Voltage Disabling
PIE0295
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP-5168-C
GMC/CHEVROLET: SOME VEHICLES/TRUCKS MAY EXPERIENCE A NO CRANKING OR STARTING, CAUSED BY POSSIBLE EXCESSIVE LEAKAGE FROM CYLINDER PAST EXHAUST OR INTAKE VALVE, LOW STATIC COMPRESSION, SENSOR IS DISCONNECTED, OR WHILE CRANKING, VALVE TRAIN FAILS TO MOVE. MODEL 2009-2014 CORVETTE, CAMARO, EXPRESS, SS, SILVERADO, SUBURBAN, TAHOE, SAVANA, SIERRA, YUKON. *PE
PIP5130C
Engine Cranks But Will Not Start May Set P00C6.
PIT4911W
Navigation Radio, Radio, Amplifier, Human Machine Interface.
SB-0505-23-007-B
CADILLAC/CHEVROLET: INFORMATION PROVIDED REGARDING THE POSSIBILITY OF BRAKE ROTOR SURFACE CRACKING THAT IS VISIBLE DUE TO THERMAL FATIGUE TESTING. MODEL 2005-09 SLUR, 2005-13 CORVETTE. *PE
03-06-03-004K
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
PIC5854B
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIP5142A
This Preliminary Information communication advises the technician that the Corvette Rear Axle part numbers 24255985, 24255986, 24255988, 24255987 General Motors Product Quality Center parts restriction has ended. Dealer can now order the parts through the normal Customer Care and Aftersales parts process.
PIT5268
This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
PIC5975
This Preliminary Information communication provides information to the technician about vehicles that pull to the right while trying to maintain a straight line heading at highway speeds. Technician will need to perform a wheel alignment. Also ensure you capture "Before" and "After" wheel alignment measurements.
PIC5976
This Preliminary Information communication provides information to the technician about vehicles that have more than expected temperature changes when the Set Temp is changed by only a few degrees or less. Technician will need to use Service Programming System to update the Heater-Vent-Air Conditioning control module fir this concern.
13-00-89-004G
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIC5960A
This Preliminary Information communication provides information to the technician about vehicles that have the base power seat, Memory Recall, and Easy Exit Recall functions may seem erratic or seem to operate intermittently. The new seat system utilizes two switches that were not used on prior models. There is a bulkhead limit switch and a seatback unlock switch. Both of these switches can be viewed in Global Diagnostic System 2. There are also 2 modes that were not on prior models. These modes are unsupervised movement and supervised movement. This all-new system allows the user to Enable or Disable the Auto Memory Recall operation of the seat.
PIC5948B
This Preliminary Information communication provides information to the technician about vehicles that may have the Instrument Panel Cluster that is intermittently not showing radio or phone data, Audio Off message on Driver Information Center, and Right Steering Wheel Control inoperative. No codes are set when this concern occurs. Technician will need to update the Instrument Panel Cluster using Service Programming System.
PIC5934B
This Preliminary Information communication provides information to the technician about vehicles that may have a radio display is blinking, flickering, rolling, or scrolling. Technician will need to replace the radio display.
PIP5109D
This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5374C
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
PIC5959A
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIP5185
This Preliminary Information communication provides information to the technician about vehicles that may have rattle noise at 30 to 40 MPH when the engine is switching between V8 and V4. Inspect the drive belt tensioner for a hydraulic fluid leak. Only replace the tensioner if it is found to be leaking.
PIT5264
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIC4801F
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5970
This Preliminary Information communication provides information to the technician about the inquires to install wheels and tires associated with the 2014 Corvette performance sport handling package Regular Production Option Code (Z51) on a vehicle not built with Regular Production Option Code (Z51) from the factory. The Regular Production Option Code (Z51) package has now been evaluated and is an approved wheel change.
PIP5165A
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil dripping out of the air filter box. Technician will check the proper level of the oil prior to any repair. Technician will change the oil filter and clean out the air box. Also insure there is no residual oil in the PVC lines and install a new air filter.
130089004G
Car and Truck Fix it Right the First Time Issues
PI1204
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5934A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP-5142-A
GM: THE REAR AXLE RESTRICTION HAS ENDED. FOLLOW DIAGNOSTIC OR REPAIR PROCESS THOROUGHLY AND COMPLETE EACH STEP. *JS
PIP5130B
Engine Cranks But Will Not Start May Set P00C6.
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
11-08-49-001J
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PIC3011H
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIC5491E
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
12-07-30-001C
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
09-03-10-016B
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
10-08-64-002C
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
12-03-10-001A
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
12-03-10-002A
This informational bulletin provides the technician the proper way to install and torque the wheel.
PI1179
This preliminary bulletin provides information on a normal condition of the analog temp gauge not matching the digital temp gauge until the vehicle is at normal operating temps..
PIC5968
This Preliminary Information communication provides information to the technician about vehicles that may have map view will change to the North Up view on its own when zoomed out more than 25 miles (40 km). Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PI1159B
This preliminary bulletin provides a procedure to reprogram the radio to correct the customers concern of XM issues, rear view camera issues and favorite stations stored twice and/or disappears.
05-03-10-020E
This informational bulletin explains the use of Nitrogen in GM tires.
07-03-10-008D
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
08-03-10-006E
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
03-08-46-004O
This informational bulletin provides information on part restriction and ordering of Onstar vehicle communication modules.
13-00-89-004F
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
SB-0000185722-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT4943C
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
02-08-98-002E
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
05-08-48-001D
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
14-03-10-001
This information bulletin provides additional information on tire hop and chatter for performance tires.
99-01-39-004E
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIC5944A
This Preliminary Information communication advises the technician not to replace any parts for Diagnostic Trouble Code B285A Symptom 4B set as History in the Memory Seat Module. Technician should be advised that engineering is aware of this issue and is working towards a resolution.
PIP5118A
This Preliminary Information communication advises the technician that the 7 speed manual transmission Regular Production Option Code (MEP or MEL) part numbers 24255978 and 24255981 have been removed from restriction through the General Motors Product Quality Center. The parts can be ordered through your parts department and service procedures can be found in service information.
PI0488D
This preliminary informational bulletin provides a procedure to inspect the transmissions filter for splits or cracks to correct the customers concern for no forward, reverse or slips.
PIT5252A
This Preliminary Information communication provides information to the technician about vehicles that have an inoperative RKE operation and the horn/wipers will be stuck in the "on" position. Technician may find Diagnostic Trouble Code B101D sys F0 set in the Body Control Module. Technician should clear the Diagnostic Trouble Code. If the B101D SYM F0 resets ensure the Body Control Module is awake open the driver?s door then disconnect the battery, wait 5 seconds, then reconnect battery. If the BCM outputs remain active and the Remote Keyless Entry is non-functional, then the Body Control Module should be replaced.
PI1167
This preliminary informational bulletin provides information on the stud on the fuse block does not need a nut.
PIT5252
This Preliminary Information communication provides information to the technician about vehicles that have an inoperative RKE operation and the horn/wipers will be stuck in the "on" position. Technician may find Diagnostic Trouble Code B101D sys F0 set in the Body Control Module. Technician should clear the Diagnostic Trouble Code. If the B101D SYM F0 resets ensure the Body Control Module is awake open the driver?s door then disconnect the battery, wait 5 seconds, then reconnect battery. If the BCM outputs remain active and the Remote Keyless Entry is non-functional, then the Body Control Module should be replaced.
PIC5453A
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
PIC5961
This Preliminary Information communication provides information to the technician about vehicles that have a "NO FOB DETECTED" message when attempting to start the vehicle. Technician will need to ensure the battery is adequately charged to start vehicle. Also check the battery in the FOB to ensure it is 2 to 3 direct current volts. Technician will need to get in the vehicle with a known good fob press the Start Button. Listen for a click noise or a series of click noises from the Remote Control Door Lock Receiver. If there is only one click instead of a series of clicks, then the transistor internal to the Remote Control Door Lock Receiver is not operating properly. For this condition, replace the Remote Control Door Lock Receiver module.
PIP5179
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
PI0917C
This preliminary informational bulletin provides information on applying the correct amount of copper paste to the brake pad to correct the customers concern of a brake squeal or noise.
PIC5960
This Preliminary Information communication provides information to the technician about vehicles that have the base power seat, Memory Recall, and Easy Exit Recall functions may seem erratic or seem to operate intermittently. The new seat system utilizes two switches that were not used on prior models. There is a bulkhead limit switch and a seatback unlock switch. Both of these switches can be viewed in Global Diagnostic System 2. There are also 2 modes that were not on prior models. These modes are unsupervised movement and supervised movement. This all-new system allows the user to Enable or Disable the Auto Memory Recall operation of the seat.
130089004F
Car and Truck Fix it Right the First Time Issues
130310001A
Information on Tire Cold Weather Cracking
14-08-42-001
Additional Diagnostic Tips for Headlamp Inoperative or Intermittent Conditions
140310001
Tire Hop / Tire Chatter During Tight Turns at Parking Lot Speeds
140842001
Additional Diagnostic Tips for Headlamp Inoperative or Intermittent Conditions
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
990139004E
Air Conditioning Odor
990851007F
Refinishing Aluminum Wheels
PI-1167
GM: THE STUD FOR THE AMP FUSE DOES NOT NEED A NUT. THE CORVETTE DOES NOT USE THE 100 AMP FUSE. *JS
PIC5161D
Key Off Radio Operation.
PIE-0288
GM: WHILE THE IGNITION IS POSITIONED TO ON, THE FUEL, ENGINE COOLANT TEMPERATURE, AND TACHOMETER ANALOG GAUGES ON THE INSTRUMENT DO NOT MOVE FROM THE MINIMUM VALUE. ENGINEERS NEED TO GATHER THE VEHICLES' INFORMATION PRIOR TO ANY ATTEMPT TO MAKE REPAIRS IN ORDER TO DETERMINE THE CAUSE. *JS
PIE0282
Engineering Information.
PIE0288
Engineering Information.
04-00-89-053F
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
PIC5959
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIP5176
This Preliminary Information communication provides information to the technician about vehicles that have an engine running hot or overheating with no coolant leaks found. Technician will need to check for hydrocarbons in the cooling system, operation of the thermostat, the water pump impeller for any sign of concern, and inspect the coolant manifold assembly and issues. Technician will need to replace the coolant manifold assembly if the concern cannot be isolated.
SB-0000183945-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-13417
13417 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE ECM, INSTRUMENT CLUSTER AND ON SOME VEHICLES, THE BCM, HVAC, AND RADIO MODULES, ON CERTAIN VEHICLES, EQUIPPED A 6.2L ENGINE (LT1), 7-SPEED MANUAL TRANSMISSION (MEP), AND WET SUMP OILING SYSTEM. DURING VERY AGGRESSIVE DRIVING, SUCH AS RIGHT-HAND TURN MANEUVERS AT HIGH G FORCES, AND WHEN THE DRIVER STAYS IN A LOW GEAR AND FORCES HIGH ENGINE REVS AND HIGH G FORCES FOR A SUSTAINED PERIOD OF TIME, THE ENGINE PROTECTION MODE (OSTER) WILL ACTIVATE AS DESIGNED. THIS MODE WILL CAUSE A REDUCTION IN ENGINE POWER TO PREVENT OIL STARVATION AND ENGINE DAMAGE; HOWEVER, THERE IS NO INDICATION TO THE DRIVER, IN ADVANCE, THAT THE MODE HAS BEEN ACTIVATED. IN ADDITION TO THE REPROGRAMMING, DEALERS WILL ALSO PROVIDE THE CUSTOMER WITH AN OWNER MANUAL INSERT THAT DESCRIBES A NEW DIC WARNING MESSAGE THAT WILL APPEAR WHEN THE ENGINE PROTECTION MODE IS ACTIVATED.
11-00-89-002B
This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
PIC5948A
This Preliminary Information communication provides information to the technician about vehicles that have intermittently the Instrument Panel Cluster is not showing radio or phone data, Audio Off message, and Right Steering Wheel Control inoperative. Technician will need to update the Instrument Panel Cluster, with the latest software using Service Programming System. Some vehicles require the Body Control Module, Heater-Vent-Air Conditioning, Radio, and Instrument Panel Cluster to be reprogramed using Service Programming System.
PIP4670D
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIC5953
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5168A
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published "Engine Cranks But Does Not Run" diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
PIP5173
This Preliminary Information communication provides information to the technician about vehicles that may have a buzz noise heard at, or near the engine remote oil sump during the first start of the day and may last for only a few seconds or up to 1 min. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5141C
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code P06DD set with no drivability concerns. If only Diagnostic Trouble Code P06DD is set with no other Diagnostic Trouble Codes gather data using Global Diagnostic System 2 and contact General Motors Technical Assistance Center for further assistance.
PIP4112N
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP3140F
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIP5170
This Preliminary Information communication provides information to the technician about vehicles that may have a noise that may be coming from either the torque tube or automatic transmission. Technician should not remove torque converter bolts to aid in determining root case.
01-07-30-042H
This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, the releasing of the 3-4 clutch during the application of the 2-4 band, can cause torque reversal down the output shaft creating a clunk. This is a normal condition.
08-08-44-029D
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
04-00-89-015G
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
04-00-89-015F
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
07-00-89-037G
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
13417
Service Update for Inventory and Customer Vehicles Engine Protection Mode Activated During Aggressive Driving Expires with Base Warranty - Equipped with a 6.2L Engine (LT1), 7sPEED Manual Transmission (MEP) AND Wet Sump Oiling System
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PI1101B
Instrument Panel Brightness too Low Some customers may comment that the instrument panel brightness is too low during twilight or dusk and cannot be adjusted brighter.
PI1103A
Instrument Panel Brightness too Low Some customers may comment that the instrument panel brightness is too low during twilight or dusk and cannot be adjusted brighter
PI1108A
Performance Traction Management (PTM) Feature Does Not Function or Unable to Activate Some customers may comment that the vehicles Performance Traction Management (PTM) feature does not function or that they cannot activate the feature.
PI1144
Driver Front Seat Outer Side Trim Cover Coming Loose Some customers may comment that the driver seat outboard side trim panel is loose and pulling away from the seat cushion material at the top. The cause of this condition may be that the hook/lock tab retaining feature (1) on the seat trim may be damaged and not holding to the seat frame.
PI1159
No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern No audio on startup in XM. iPhone does not detect if user disconnects iPhone during certification process. When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. FM Timeshift not functioning properly. HD Switching Toggle Setting does not function. Favorites stored Twice or disappear. Noise is played during the TimeShift recoding. A/C Mode icon is displayed when vehicle is not equipped with A/C. The folder track is not played when the folder is pressed for a long time. Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. The USB only works with Apple products (iPhone). Rear view camera issues.
PI1159A
No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern No audio on startup in XM. iPhone does not detect if user disconnects iPhone during certification process. When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. FM Timeshift not functioning properly. HD Switching Toggle Setting does not function. Favorites stored Twice or disappear. Noise is played during the TimeShift recoding. A/C Mode icon is displayed when vehicle is not equipped with A/C. The folder track is not played when the folder is pressed for a long time. Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. The USB only works with Apple products (iPhone). Rear View Camera Issues: When shifting from Drive to Reverse is less than 3 seconds, the display will not transition to the rear view camera screen. When shifting from Drive to Reverse is more than 3 seconds, the display may be blank and will not show the rear view camera message Check Surrounding for Safety.
PIC5839B
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PI1126
This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns
PI1139
This preliminary bulletin provides information on the door strikers no longer require trim covers and should not be installed.
PI1137
This preliminary bulletin provides information on Temperature and Blower Speed Knobs Difficult to Rotate and/or Make a Clicking Noise.
10-00-89-006C
This informational bulletin provides directions on submitting different PIRs
PI1134
This preliminary information bulletin provides information on Installation of Rear Compartment Lid ECO Emblem for Customer Satisfaction.
08-08-44-015D
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
13-00-89-004E
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
PIC5948
This Preliminary Information communication provides information to the technician about vehicles that have an Instrument Panel Cluster is not showing radio or phone data, an Audio Off message, and the Right Steering Wheel Control is inoperative. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
04-03-10-013H
This preliminary bulletin provides information on Radio Favorites Disappear, HD Audio Concerns Favorites Disappear, HD Audio.
PIC5946
This Preliminary Information communication provides information to the technician with diagnostic aid surrogate most master node upstream position changing. Engineering is aware of the concern and looking into possible solutions Technician should recommended diagnosing the highest number first.
PI0917B
This preliminary bulletin provides a procedure to add a lubricate to the edges of the brake pad to correct the customers concern of brake noise on initial brake application.
PI0754A
This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
05-00-89-072C
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
SB-13360-A
13360 - SERVICE UPDATE (VINS ADDED). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO CHECK THE REAR DIFFERENTIAL FLUID LEVEL ON CERTAIN VEHICLES. THE REAR DIFFERENTIAL ASSEMBLY FOR THESE VEHICLES MAY HAVE BEEN SHIPPED FROM THE SUPPLIER WITH INSUFFICIENT FLUID. IF THE FLUID IS LOW, DEALERS ARE TO ADD FLUID AND TEST DRIVE THE VEHICLE. IF A LOUD WHINE, GEAR, OR BEARING NOISE IS OBSERVED DURING THE TEST DRIVE, DEALERS ARE TO CONTACT THE GM PRODUCT QUALITY CENTER (PQC) FOR ADDITIONAL INSTRUCTIONS. ADDITIONAL VEHICLES HAVE BEEN ADDED TO THIS SERVICE UPDATE.
PI1056B
This preliminary bulletin provides new model features.
PI-1101
GM: THE INSTRUMENT PANEL LIGHTING MAY BE TOO LOW AND CAN NOT BE ADJUSTED TO A BRIGHTER SETTING. A SOFTWARE UPDATED HAS BEEN RELEASED TO ADDRESS THIS CONCERN. *JS
PI-1135
GM:SOME VEHICLES MAY DISPLAY A SERVICE REAR AXLE MESSAGE. DTC C0407 MAY BE SET BECAUSE THE CONNECTOR ON THE PUMP MOTOR IS NOT SEATED PROPERLY. *JS
PI1135
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1143
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0592C
This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
PIP5130A
This Preliminary Information communication provides information to the technician how to diagnose and repair vehicles with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. Technician will need to use Global Diagnostic System 2 to actuate the cam phaser solenoid 4 or 5 times then try starting the vehicle. Then disable the ignition and fuel system. After the ignition and fuel system are disabled try to start the engine. Technician can now unplug the camshaft actuator to perform the following. Install a 20A fused jumper wire between the terminal 2 and 12V. Tickle/tap the low reference terminal 1 to ground on the cam actuator magnet, while cranking the engine over. This may have to be performed more than once.
13-04-17-001
This informational bulletin provides information on Driveline Support (Torque Tube) / Propeller Shaft Input to Front Hub Bearing Alignment.
13-00-89-004D
This informational bulletin provides an update for 13-00-89-004C to include updated information.
PI1116
This preliminary bulletin provides a procedure to apply adhesive along the inner door beam to correct the customers concern of the door rattling at high radio bass levels.
PI1112
This preliminary bulletin provides a procedure to flip the door panel microphones to correct the customers concern of the voice response is loud on the lowest setting.
PIC5934
This Preliminary Information communication provides information to the technician about vehicles that have the radio display is blinking, flickering, rolling, or scrolling. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5165
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil dripping out of the air filter box. Technician will check the proper level of the oil prior to any repair. Technician will change the oil filter and clean out the air box. Also insure there is no residual oil in the PVC lines and install a new air filter.
PI1108
This preliminary bulletin provides a procedure to reprogram the EBCM to correct the customers concern of the PTM inoperative.
PI1109
This preliminary bulletin provides Information on Tire Temperature information on I/P Driver Information Center (DIC).
00-06-01-026E
This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
PI0018B
This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
04-06-04-047L
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
05-06-04-022J
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
G-178890
13384 - Customer Satisfaction. The rear differential assembly may have been shipped from the supplier with insufficient fluid. Operating the vehicle without sufficient fluid in the rear differential assembly could produce a loud whine and/or gear or bearing noise. Dealers are to inspect the rear differential fluid level and add fluid, if necessary. If fluid is required, dealers are to also road-test the vehicle and listen for rear axle noise. If a whine, gear or bearing noise is present, dealers are to replace the rear differential assembly.
PI1103
This preliminary bulletin provides a procedure to reset the memory seat module and GM is working on a solution for the customers concern.
SB-13384
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-13384-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1098
This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
PI1102
This preliminary Informational bulletin provides information on Rear Bumper Fascia Paint Lifting, Chipping or Bubbling at Lower Edge of Center High Mounted Stop Lamp (CHMSL) Condition.
PIT4911V
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
09-06-04-015B
This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
10-08-110-001A
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
130089004D
Car and Truck Fix it Right the First Time Issues
130417001
Driveline Support (Torque Tube) / Propeller Shaft Input to Front Hub Bearing Alignment
PI1094
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5932
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIP5141B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5163
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
G-177867
13360 - Service Update (added population). This bulletin provides a service procedure to check the rear differential fluid level. The rear differential assembly for these vehicles may have been shipped from the supplier with insufficient fluid. If the fluid is low, dealers are to add fluid and test drive the vehicle. If a loud whine, gear, or bearing noise is observed during the test drive, dealers are to contact the GM Product Quality Center (PQC) for additional instructions.
SB-13360C-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
G-177793
13360 - Service Update (added population). This bulletin provides a service procedure to check the rear differential fluid level. The rear differential assembly for these vehicles may have been shipped from the supplier with insufficient fluid. If the fluid is low, dealers are to add fluid and test drive the vehicle. If a loud whine, gear, or bearing noise is observed during the test drive, dealers are to contact the GM Product Quality Center (PQC) for additional instructions.
SB-13360B-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
G-177677
13360 - Service Update. This bulletin provides a service procedure to check the rear differential fluid level. The rear differential assembly for these vehicles may have been shipped from the supplier with insufficient fluid. If the fluid is low, dealers are to add fluid and test drive the vehicle. If a loud whine, gear, or bearing noise is observed during the test drive, dealers are to contact the GM Product Quality Center (PQC) for additional instructions.
SB-13360A-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5159
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0300 to P0308. Technician will need to inspect the spark plug wires and replace if needed.
PIC5854A
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIP5157
This Preliminary Information communication advises the technician that some early LT1 engines may have been built with an oil filter that has an incorrect label on the can. Technician should replace the oil filter with service part PF64 part number 12640445.
PIP5156
This Preliminary Information communication provides information to the technician about vehicle that may have oil leak after the balancer is removed or replaced. Technician will need to insure the balancer bolt is the correct bolt for the engine application.
PIT5237
This Preliminary Information communication provides information to the technician about vehicles that the Pandora audio will revert back to the phone after a Bluetooth call when an iPhone is connected to the vehicle via USB. Technician should cycle the USB connection and the concern will be resolved. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIC5491D
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIC5492B
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5236
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
09-04-20-001D
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
110849001I
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
130089004C
Car and Truck Fix it Right the First Time Issues
130089010
PAC Courtesy Transportation Assistance Program
PI1056A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1059
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1072
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1083
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5154
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT3237G
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
PIP5109C
This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5914
This Preliminary Information communication provides information to the technician about two rings and a coil of safety wire included in the loose items bag. These are the front brake rotor cooling rings. These rings are not to be installed during the Pre-Delivery Inspection process, rather, given to the customer at the time of delivery.
PIP5109B
This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5118
This Preliminary Information communication advises the technician that the 2014 Chevrolet Corvette 7 Speed Manual Transmission part numbers 24255978 and 24255981 will be a placed on part restriction by General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5491C
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIP5142
This Preliminary Information communication advises the technician that the 2014 Chevrolet Corvette rear axle exchange program will be administered by the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5891A
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIT3099K
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
990940005G
Seat Belt Extender Availability
PI1056
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1057
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1058
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI1066
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT4911U
Navigation Radio, Radio, and Integrated Center Stack.
03-08-46-004N
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).
01-03-10-003K
This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
06-00-89-026L
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
PIP5109A
This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5892A
This Preliminary Information communication provides information to the technician about vehicles that have display is blank, but audio may or may not be present. Technician will need to use Global Diagnostic System 2 to check the Surrogate MOST Master Node Upstream Position is stored in Radio Data Display. Also technician will need to gather more information and contact General Motors Technical Assistance Center for further assistance.
PIC5904
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
06-06-01-010B
This informational bulletin provides information on close-coupled converter and engine replacement.
99-09-40-005G
This informational bulletin provides information on availability for the seat belt extender.
00-03-10-003R
This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
13-03-07-001
This informational bulletin provides information for the rear caster angle gauge for the 2014 Corvette
03-06-03-004I
This informational bulletin provides information for warranty codes that are generated by EL-50313 midtronics GR8 battery tester/charger.
02-07-30-029U
This informational bulletin provides information for the PQC assembly replacement process.
PI1018
This preliminary information bulletin provides information on poor or no transmitter range when using the remote keyless entry (RKE) and/or remote vehicle start (RVS).
10-00-89-010C
This informational bulletin provides information on key codes security rules and information on GM key code look up application.
11-08-49-001H
This technical bulletin provides a procedure to remove the transport mode on message displayed in the DIC.
13-00-89-008
This informational bulletin provides information for GM wiring repair.
10-00-89-009B
This informational bulletin provides information on key code security and information on GM key code look up applications.
130089008
GM Wiring Repair Strategy Information
130090001
Information for Engine Oils Used in 2014 Model Year Vehicles
130307001
Information on Rear Caster Angle Gauge
13-00-90-001
This technical bulletin provides information on Engine Oils Used in 2014 Model Year Vehicles
PIC4299A
This Preliminary information communicates the hard-to-find paint code for the rear hatch area of the vehicle. The technician is to use paint code WA167A to paint these areas.
04-00-89-015E
This technical bulletin provides a revision for 04-00-89-015D to update content and incorporate the U.S. version of Bulletin 12-00-89-003.
03-00-89-006J
This technical bulletin provides a revision for 03-00-89-0061I to add the 2014 model year and Transport Mode heading.
05-09-40-002G
This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.
07-08-49-020H
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
12-02-32-002A
This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
110849001G
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
00-05-22-002N
This informational bulletin provides information for Disc Brake Warranty Service and Procedures.
PI0011C
This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update Warranty Information.
11-08-49-001G
This informational bulletin provides information for Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below) Condition.
13-00-89-006
This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage Effective with 2010 Model Year.
PI0574A
This preliminary informational bulletin provides a revision for PI0574A to include the 2013-2014 model year vehicles, update the covered models and the Recommendation/Instructions section.
08-06-01-006D
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
11-00-89-005E
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
PIT5214
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
11-00-90-001B
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
09-00-89-008A
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.
PI0592B
This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.
07-03-10-015C
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information.
05-08-48-001C
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
PI0430B
This preliminary informational bulletin provides a revision of PI0430A to update the model years.
05-03-07-009F
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor Operations.
13-00-89-004B
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
PIC5839A
This Preliminary Information communication provides information to the technician about vehicles that have a clock that is slow to update while driving. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
06-00-89-026K
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor operations.
10-00-89-016A
This informational bulletin provides a revision for 10-00-89-016 to include the 2012-2014 model years and update the Labor Operation graphic.
09-03-16-002B
This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time Code and update the tool reference information.
09-07-30-018D
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor Operation.
PI0785B
This preliminary informational bulletin provides a revision of PI0785A to add the 2014 model year, include Encore model and update the Parts and Warranty Information.
PIP4902G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
10-00-89-005C
This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
11-00-89-007C
This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation List.
07-00-89-037F
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission.
09-00-89-016C
This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.
03-08-48-006I
This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.
03-06-03-004H
This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.
090730018D
Change in Automatic Transmission Add Condition Documentation and Claim Submission
130089004B
Car and Truck Fix it Right the First Time Issues
PIT4720C
Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage.
13-00-89-005
This technical bulletin provides Warranty Administration - New Labor Codes information.
PIC4707D
This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area.
03-06-03-003C
This technical bulletin provides a revision of 03-06-03-003B to add the 2010-2014 model years, update the Attention statement, change the terms Claim Type B to Claim Type ZPTI, GM Dealer to GM Service Agent, Repair Order to Job Card, Warranty Claim to Warranty Transaction, and to update the Procedure Information for submitting Vehicle Repairs from WINS to Global Warranty Management (GWM).
99-04-20-002H
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
PI0572B
This preliminary information bulletin is for information on COAX Repair Kit Availability. Revised from PI0572A
130089003
Vehicle Software Enhancements
130089005
New Global Labor Codes
990420002H
Information on Driveline Clunk Noise
13-00-89-003
This technical bulletin provides information on Vehicle Software Enhancements for 2014 and prior GM Passenger Cars and Light Duty Trucks.
11-00-89-005D
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
12-08-132-001A
This informational bulletin provides information accessory power outlet and trailer lighting fuse replacement due to electrical systems that can be affected by devices that are plugged in by the customer.
09-00-89-002H
This informational bulletin provides information for dealers to properly maintain vehicle in inventory.
PI0938
This preliminary information bulletin provides information on powertrain and various electronic/electrical control issues.
06-00-89-029I
This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats carpet, vinyl.
09-06-04-026G
This informational bulletin provides information of suspected tampering or vehicle modifications for non-GM (Aftermarket) engine and transmission calibrations for V6 and V8 gasoline engines Using Tech 2® or global diagnostic system 2 (GDS 2)
1308116001A
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
PIP5094
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
990851001C
Paint-less Dent Repair Process
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.