Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
N252494770
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
25-NA-100
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-019
This bulletin advises the tech to check other areas that may need repair before replacing the wheel speed sensor.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
21-NA-135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
16-NA-376
This informational bulletin provides information on higher than expected oil consumption.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
17-NA-374
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIT6240
This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21-NA-270
This informational bulletin provides information for dealers/technicians on Vibration Caused by Tires.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5894C
This Preliminary information communicates Some customers may comment on a vibration while driving. The cause of the condition may be that the wheel and tire assemblies require Road Force balance. Please open a Tac case and provide the following information. Check the valve stems are they pointing at each other (lined up)? What wheels is the vehicle equipped with steel or Aluminum? What brand are the tires goodyear or Continental’s? Then follow bulletin 21-NA-270 for repair information
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5945A
This Preliminary information communicates how to inspect and verify propeller shaft phasing concerns on Medium Duty Silverados
PIT5691D
This Preliminary information communicates the need to Reference the latest version of GM Upfitter Integration Bulletin 149 for deleting the front or rear fuel tank of a chassis cab truck with RPO NSQ dual fuel tanks.
18-NA-150
This service bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
19-NA-237
This service bulletin explains how to identify possible DEF system contamination.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
16-NA-244
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
16-NA-372
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
16-NA-380
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
18-NA-098
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant leaks.
07-06-01-016J
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-103
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
20-NA-090
This informational bulletin provides a way for the technician to identify if the ECM has been modified.
20-NA-082
This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
20-NA-203
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
24-NA-115
Information on Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector).
22-NA-070
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
21-NA-068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
23-NA-032
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
24-NA-087
This bulletin provides a procedure to update the TCCM to correct a customer concern of Unable to Shift into 4WD and/or 4WD Inoperative - DTC P0606 Set.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
18-NA-361
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
PIT6145
This Preliminary information communicates information to verify if the vehicle frame has been lengthened or shorted as a result of the vehicle upfit. Dealer to refer to GM Upfitter bulletin 171 if frame has been modified.
PIT6141
This Preliminary information communicates information on where to install check ball and cap if it separates from the brake booster pump motor.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
23-NA-052
This informational bulletin provides a comparison sheet for the techs to aid while performing a transfer case teardown, if its cost efficient to repair or replace the t-case.
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5838B
This Preliminary information communicates A vehicle may have a concern of a brake noise or moan may be heard at the beginning of drive-off from a complete stop, This concern may be considered normal .
PIT5937A
This Preliminary information communicates an issue with an ABS MIL and DTC setting for the wheel speed sensors. Dealership are to inspect the wheel speed sensor air gap, wiring and connections as instructed.
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIP5935B
Communicates the need for restriction on 2019 through 2023 6.6L L5D engines
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5359D
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.
23-NA-212
This service bulletin provides information on the use of the Engine Oil Life Monitor on L5D Diesel Engines.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
PIP5935A
Communicates the need for restriction on 2019 through 2023 6.6L L5D engines
22-NA-167
This informational bulletin provides information on Light and Medium Duty Truck Product Identification and Warranty Summary Chevrolet/GMC Dealers.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
23-NA-065
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
20-NA-116
This informational bulletin provides information on Available Top Speed Changes and how to reach them.
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
10-06-05-002M
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
23-NA-027
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL.
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
PIP5935
Communicates the need for restriction on 2019 through 2023 6.6L L5D engines
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
20-NA-182
This service bulletin provides a procedure to replace the brake line pressure switch to correct a customer concern of a brake booster pump motor that runs at all times even after the ignition is turned off.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
01-08-42-001P
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
N222374570
Customer Satisfaction Program - Certain vehicles may have incorrect instructions in the Owner Manual regarding the front spring U-bolt Service torque specification. Dealers will print and insert the revised Owner Manual page(s) for all vehicles. On certain vehicles, dealers will verify the front spring u-bolt torque and, if necessary, replace the front spring u-bolt and nuts.
PIP5853C
This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIP5825
This Preliminary information communicates A vehicle may come in with a internal transfer case concern. Internal fault , Dealers need to disassemble to the point of failure and then do a cost comparison to determan repair VS. replacement.
03-06-04-017S
This service bulletin provides information on availability of Diesel Fuel additives.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
10-06-05-002L
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
22-NA-254
This technical bulletin provides repair information to correct a customer concern of Unwanted Traction Control Events.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
22-NA-257
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5894
This Preliminary information communicates proper alignment of the transfer case actuator during repair or actuator replacement
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
N222378350
This message is to inform dealers that Customer Satisfaction Program N222378350, released on November 3, 2022 through GM GlobalConnect Message GCUS-3-2690, had a number of vehicles released in error. Involved vehicle status in IVH will be changed from âOpenâ to âClosedâ for the impacted vehicles. Please verify a VINâs status in this field action by checking IVH prior to doing any repairs. Customers will be notified of the release error in a future mailing. We apologize for any inconvenience this situation may cause.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-101
This technical bulletin provides repair information to correct a customer concern of PTO (Power Take-Off) Kicks Out or Intermittently Disengages Unwanted.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
03-06-04-017R
This service bulletin provides information on availability of Diesel Fuel additives.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
03-06-04-017Q
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
10-06-05-002K
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
19-NA-187
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
21-NA-113
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
PIP5853A
This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.
04-00-89-015X
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIT5928
This Preliminary information provides information to the technician on installing Regular Production Option Code K40 Exhaust Brake and/or 9L7 Upfitter Switches Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 177. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
22-NA-135
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIT5686C
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 150. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5838A
This Preliminary information communicates A vehicle may have a concern of a brake noise or moan may be heard at the beginning of drive-off from a complete stop, This concern may be considered normal .
PIP5853
This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIE0693
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Oil Leaking from Front of Engine.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
22-NA-075
This technical bulletin provides repair information to correct a customer concern of software anomalies with the engine control module (ECM).
05-00-89-072E
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
20-NA-207
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
PIT5894
This Preliminary information communicates Some customers may comment on a vibration while driving. The cause of the condition may be that the wheel and tire assemblies require Road Force balance. Please open a Tac case and provide the following information. Check the valve stems are they pointing at each other (lined up)? What wheels is the vehicle equipped with steel or Aluminum? What brand are the tires goodyear or Continental?s? Then follow bulletin 21-NA-270 for repair information
PIP5742A
This Preliminary information communicates to the dealer technicians that a belt chirp or rubbing noise may be caused by the harmonic balancer out ring moving backward on the pulley and contacting the front cover.
22NA018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
20NA043
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw.
22NA012
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
PIT5691B
This Preliminary information communicates the need to Reference the latest version of GM Upfitter Integration Bulletin 149 for deleting the front or rear fuel tank of a chassis cab truck with RPO NSQ dual fuel tanks.
PIT5676B
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 148. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
19NA187
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
20NA203
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
19NA237
This informational bulletin explains how to identify possible DEF contamination.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
DCS5999
Heater Outlet Pipe ? Population Revised
N212345440
Heater Outlet Pipe ? Population Revised
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
N212327100 01
Emission Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles. The Vehicle Emissions Control Information (VECI) label may contain an incorrect certification group identifier. Since a new label can be easily installed, and to reduce customer inconvenience, the label will be sent directly to customers of record along with the installation instructions. Customers may install the label or, if they desire, they may take the label to their dealer for installation at no charge.
PIT5686B
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 150. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
N212327100
Emission Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles. The Vehicle Emissions Control Information (VECI) label may contain an incorrect certification group identifier. Since a new label can be easily installed, and to reduce customer inconvenience, the label will be sent directly to customers of record along with the installation instructions. Customers may install the label or, if they desire, they may take the label to their dealer for installation at no charge.
PIT5838
This Preliminary information communicates A vehicle may have a concern of a brake noise or moan may be heard at the beginning of drive-off from a complete stop, This concern may be consitered normal .
20NA212
This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.
20NA030
This service bulletin provides a procedure to correct a customer concern of Rear Air Suspension Inoperative.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
18NA098
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant leaks.
20NA177
This technical bulletin provides repair information to correct a customer concern of the loss of air pressure causing rear air suspension bags not to inflate.
18NA150
This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
20NA197
This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the customers concern.
PIT5719A
This Preliminary information communicates information on the brake booster pump running at all times even with ignition off. Dealer is to disconnect the brake pipe pressure switch to verify it concern is corrected, if so dealer is to replace the switch. GM Engineering is currently root causing this concern.
20NA182
This technical bulletin provides a procedure to replace the brake line pressure switch if found the cause of the customers concern.
20NA176
This technical bulletin provides a procedure to update the GPCM if found the cause of the customers concern.
N202300240
Customer Satisfaction Program - certain vehicles may have a condition of a transfer case fluid leak below the front input shaft bearing retainer or at the idler pulley bearing retainer. Dealers are to inspect and if necessary, replace two o-rings on the transfer case.
N202299830
Customer Satisfaction Program - Certain 2019 ? 2020 model year Chevrolet Silverado 4500HD/5500HD/6500HD vehicles, equipped with an aerial lift bucket may have a condition in which the aerial lift bucket operator could be stranded if the engine received a command for shut down. The vehicle is functioning as designed, however, aerial lift bucket applications were not clearly understood/comprehended during the development/release of the power take off module, (PTOM). Dealers will replace the standard power take off module (PTOM) with an emergency vehicle PTOM.
PIP5733
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
16NA383
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
000310003Z
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP5719B
This Preliminary information communicates the possibility of dtc P12A6 with the possibility of a crank no start or extended crank concern.
N202299641
Emission Recall - Exceeds NOx Standard In Emissions Testing - General Motors has decided to conduct a voluntary emissions recall involving certain 2019-2020 Chevrolet Silverado 4500HD/5500HD/6500HD vehicles equipped with a 6.6L diesel engine. These vehicles may be equipped with an improperly functioning on-board emission-related diagnostic system that violates California and Federal standards and regulations. Dealers are to reprogram the Engine Control Module (ECM) with corrected software.
060089029Q
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
100089005I
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
140604004F
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
050310020G
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
19NA164
This technical bulletin provides a procedure to index the front drive shaft rear yoke to correct the customers concern.
990089019S
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
16NA119
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
N192273630-01
Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2018-2019 model year diesel engine vehicles. The engine control module (ECM) in these vehicles may not adequately diagnose or illuminate the malfunction indicator lamp (Check Engine Light) when frequent regeneration of the diesel particulate filter (DPF) occurs. Dealers are to program the engine control module (ECM) with corrected software.
18NA073
This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIT5731A
This Preliminary information communicates The vehicle may have a concern of not turning as sharp one way or the other and/or the turning radius is not the same in either direction. The steering will not go stop to stop due to the steering limitation valves being out of adjustment. Before replacing the steering gear try to learn the steering limitation valves.
DOR-D8C4T-03
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
110089002D
This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
050307009I
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
15NA010
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
100089009D
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
PIP5687
This Preliminary information communicates A vehicle may have a concern of the SES light on The technician may find P11CC set alone If this is the first occurance of this code being set with no other codes set, it may be caused by inproper learning of the fuel system adaptation. Please perform the Fuel System Adaptation Reset in GDS2.
080089014F
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
19NA270
This technical bulletin provides repair information to correct a customer concern of Phone Ringer Volume Turned Down or Too Quiet.
N192223160
Certain 2019 model year Chevrolet Silverado 4500/5500/6500 vehicles with rear air suspension may have been built with a switch that allows the rear suspension air bags to re-inflate while the vehicle is in Park. The air suspension should never re-inflate while the vehicle is still in Park. Dealers will replace the switch.
N192275090
N192275090 - Service Update - Certain 2019 model year Chevrolet Silverado Medium Duty 4500/5500/6500 vehicles may have a condition where after the fuel filler tube is tied back to the frame for shipment there may be sufficient tension placed on connections that if the clamps are not fully tightened a leak could be created between the connection to the fuel tank(s) and the fuel filler tube. Dealers will inspect, and if necessary, tighten the clamps between the fuel filler tube and the fuel tank(s).
080310006G
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
18NA366
This New Model Features Bulletin provides General Information and other Topics to help the Service Personnel become familiar with features specific to the new Medium Duty 2019 Chevrolet Silverado 4500HD, 5500HD and 6500HD.
120851002K
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
16NA338
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
18NA361
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
19NA232
This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.
16NA361
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
010089010N
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
030604017N
This Informational Bulletin provides information on availability of Diesel Fuel additives.
N192213720
N192213720 - Emissions - General Motors has decided to conduct a voluntary emissions recall involving certain 2019 Chevrolet Silverado 4500HD/5500HD/6500HD vehicles equipped with a diesel engine. The engine control module (ECM) in these vehicles does not properly diagnose malfunctions of Exhaust Gas Temperature Sensor #5. If engine control system diagnostic tests determine that this temperature sensor is not performing as expected, the control system becomes locked in a pending fault state. When this happens, the system cannot illuminate the Malfunction Indicator Lamp (MIL) or clear the pending fault state, even when normal temperature sensor performance is confirmed. While in the pending fault state, other diagnostic tests may not run, and exhaust braking performance capability may be reduced. Dealers are to reprogram the engine control module with modified software.
17NA073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
N192255140
N192255140 - Customer Satisfaction Program - Certain vehicles may have a condition in which the bolt for the secondary generator (RPO KHB) was torqued but did not receive the proper clamp load. It is possible the bolt will loosen over time. Dealers are to replace the air conditioning compressor bracket and idler pulley assembly. The drive belt will be inspected and replaced if damaged.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
000601026M
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
N192220480
N192220480 - Customer Satisfaction Program. Certain 2019 model year Chevrolet Silverado 4500/5500/6500 HD vehicles may have an owner?s manual with incorrect part numbers or descriptions in the following sections: Air Suspension; Rear Air Suspension; Hydraulic Power Steering System and Maintenance Replacement Parts. Customers will receive an Owner?s Manual Supplement.
070601016F
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
16NA109
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
990089019R
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
N192219160
N192219160 - Service Update - Certain 2019 Chevrolet Silverado 4500/5500/6500 vehicles may have been built with a rear axle housing breather improperly installed. If the rear axle housing breather were loose or missing, a customer could see rear diff. fluid on the ground. If the leak were ignored, a grinding noise could occur and continued use of the vehicle may result in the rear differential seizing. Verify rear axle housing breather is installed/oriented correctly. If not, drain and refill rear differential to eliminate any possible contamination and install new rear axle housing breather.
N192213530
N192213530 - Service Update - Certain vehicles may have a condition in which the rear fuel tank pump may fail to transfer fuel to the front fuel tank. If the fuel transfer fails, P-codes will set, and the fuel gage will default to ?E?, the low fuel warning will illuminate in the driver information center (DIC) and there will be 2 sets of 5 chimes upon initial warning. If the customer continues to operate the vehicle without refueling the front tank, the Check Engine Light will illuminate, and the vehicle may exhibit reduced power mode. The vehicle may also lose propulsion and may fail to re-start (dependent on fuel pressure). Dealers are to inspect and, if necessary, replace the rear fuel pump.
N192220610
N192220610 - Customer Satisfaction Program - Certain 2019 model year Chevrolet Silverado MD 4500/5500/6500 vehicles may have a condition in which the intermediate shaft pinch bolt may have been over-torqued. This could cause ?lumpy? steering and could lead to durability issues. Replace intermediate steering shaft, bolt, nut, and washers.
N192224350
N192224350 - Customer Satisfaction Program - Certain 2019 model year Chevrolet Silverado MD 4500/5500/6500 vehicles, which should be equipped with rear traction blackwall tires (RPO YAN or YAO), may have been built with incorrect tires. These vehicles may have highway tread tires instead of traction blackwall tires at the rear tire locations. All compliance requirements are met, however a customer annoyance condition exists. Replace all four rear tires.
PIP5626A
This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Regular Production Option Code L5D has been placed on Engine Exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
050604022Q
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
000601012J
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIT5586C
This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback, HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164, U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.
PIT5691
This Preliminary information communicates the need to Reference the latest version of GM Upfitter Integration Bulletin 149 for deleting the front or rear fuel tank of a chassis cab truck with RPO NSQ dual fuel tanks.
060847001O
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
N192220030
N192220030. Certain vehicles, equipped with a 6.6L diesel engine (RPO L5D), may have a condition in which the incorrect amount of silicone fluid was added to the fan drive assembly. With low fluid, the vehicle may not meet the cooling requirement needed to achieve the max tow rating and may also lead to poor control of the fan drive speeds which could affect cooling performance. Dealers are to replace the fan blade clutch.
19NA104
This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
PIP5658
This Preliminary information communicates There may be a concern where coolant heat shrink clamps need to be replaced for a coolant leak and/or for a service repair. Difficult to get the heat shrink clamps?to seal the coolant hose. For locations that are inaccessible to a heat gun, use hose clamp p/n 1518389C1, torque @ 9-11 Nm (79 - 97 lb in).
N192212610
Customer Satisfaction Program. Certain 2019 model year Chevrolet Silverado 4500/5500/6500 vehicles may have a Power Take Off (PTO) connector that has inadequate protection against water/debris intrusion. Over time, this could affect the function of the upfit (if so equipped) and the vehicle may exhibit reduced engine power and/or fail to restart. Replace the engine wire harness and PTO Module.
080730035D
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIT5686
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 150. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
16NA331
This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (US Medium Duty Dealers Only).
080089014E
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIT5676
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 148. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIP5638
This Preliminary information communicates There may be a question about the maximum vehicle speed. The maximum vehicles speed is reflected by the axle ratio that it was ordered with.
PIT5672
This Preliminary information communicates There may be a concern with the operation of the rear suspension dump switch operation. This concern is caused by internal operation of the switch.
PIP5369C
This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.
030603004Y
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
1008110001H
This informational bulletin provides information on proper use of floor mats.
110089005N
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
070849020P
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
1008110001G
This informational bulletin provides information on proper use of floor mats.
100845001F
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
090089002Q
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
050604022P
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16NA274
This Informational bulletin provides important instructions for contacting the Fleet Action Center for repair authorization prior to replacement of certain parts.
120089002C
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
17NA276
This informational bulletin provides information on Loss of Phone Pairing or Favorites, Last Setting of Volume, Station, App, and Audio Settings Change When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.
110849001Y
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
010089010M
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
030603004X
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
N192208720
Service Update. Certain vehicles were built without a ?Certified Clean Idle? label on the front side panel just above the left front fender. Dealers are to install the VIN specific ?Certified Clean Idle? label to the front side panel just above the left front fender.
040089015T
This warranty administration bulletin provides policy information on required operating procedures.
060089026O
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
18NA380
This technical bulletin provides a procedure to program the DEF Control Module to correct the customers concern.
17NA066
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
PIP5212B
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
060850009J
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
17NA330
This informational bulletin provides information for the customer to pair their phone in order for the push to talk button on the steering wheel control to work.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
18157
18157 - Customer Satisfaction Program. Certain Low Cab Forward vehicles, equipped with diesel engines, may have a condition in which the Fuel Tank Sub Unit float arm in the rear-mounted fuel tank may become disconnected causing the fuel gauge to display ?Empty? (E) regardless of the actual fuel level. Dealers are to replace the Fuel Tank Sender Unit.
PIE0462
This engineering informational bulletin is requesting information from the filed on vehicles that have the condition of Trailer Electrical Not Working as Intended and/or Trailer Message Displayed.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.