Vehicle report

2017 CHEVROLET SILVERADO 2500

Service bulletins

735 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIP4902W

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

Service Bulletin/Repair Instructions

PI to help diagnose A/C concern

PIT5509N

Service Bulletin/Repair Instructions

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT5544J

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIT5509M

Service Bulletin/Repair Instructions

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT3271Q

Service Bulletin/Repair Instructions

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

Service Bulletin/Repair Instructions

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT4506J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

PIT6483

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.

PIT6400A

Service Bulletin/Repair Instructions

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

PIP4902U

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

Other

New Vehicle Monitoring Programs Section in IVH

PIT5479H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.

PIP4902T

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC5650M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIT5161L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic

PIT6400

Service Bulletin/Repair Instructions

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

PIT6180A

Service Bulletin/Repair Instructions

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

PIP4902S

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

25-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information on Tire Sidewall Irregularities.

00-06-01-026R

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

PIT5074R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

23-NA-153

Service Bulletin/Repair Instructions

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

15-NA-010

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.

25-NA-100

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.

PI0281L

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.

PIT5551R

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

13-02-32-001H

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

07-00-89-037W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

25-NA-087

Service Bulletin/Repair Instructions

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.

13-08-116-001K

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

25-NA-052

Service Bulletin/Repair Instructions

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.

24-NA-098

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

25-NA-065

Service Bulletin/Repair Instructions

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.

08-03-10-006I

Service Bulletin/Repair Instructions

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

15-06-03-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

17-NA-073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

05-03-07-009L

Service Bulletin/Repair Instructions

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

11-00-89-005Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIT4506H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

05-08-51-001L

Service Bulletin/Repair Instructions

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

PIP5358D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

16-NA-109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

PIT5551Q

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

21-NA-138

Service Bulletin/Repair Instructions

This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.

07-00-89-037V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

10-08-110-001L

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

21-NA-043

Service Bulletin/Repair Instructions

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

22-NA-074

Service Bulletin/Repair Instructions

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

22-NA-244

Service Bulletin/Repair Instructions

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

01-08-42-001Q

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

PIT5544H

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

17-NA-331

Service Bulletin/Repair Instructions

This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.

09-06-04-026Z

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

20-NA-132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

07-00-89-037U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

03-06-01-023I

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIT5386K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

18-NA-263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

PIT5074Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIT5962B

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

PIT6261

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

08-07-30-035I

Service Bulletin/Repair Instructions

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

19-NA-219

Service Bulletin/Repair Instructions

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

12-08-51-002R

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

04-06-01-029K

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.

PIP4723J

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5698E

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

PIT6240

Service Bulletin/Repair Instructions

This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.

PIT5569C

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

PIP6015

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.

24-NA-225

Service Bulletin/Repair Instructions

This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.

24-NA-040

Service Bulletin/Repair Instructions

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10-00-89-009F

Service Bulletin/Repair Instructions

This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).

03-06-01-023H

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

01-06-01-011Q

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

PIP5621E

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer  technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

99-00-89-019Z

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

07-00-89-037T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

23-NA-154

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

04-06-04-051J

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

23-NA-219

Service Bulletin/Repair Instructions

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

24-NA-197

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTCs P2463 P2459 P11FB P11D3.

20-NA-138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

08-07-30-026I

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

18-NA-146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

PIT5099H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

07-00-89-036K

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

24-NA-185

Service Bulletin/Repair Instructions

This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.

02-00-89-002X

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

PIC5650L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIT3271P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

24-NA-174

Service Bulletin/Repair Instructions

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

General Communication

Service Campaign

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

05-03-08-002J

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

18-NA-073

Service Bulletin/Repair Instructions

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

23-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

PIP5991

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician to reference the electronic parts catalog to check the EGR valve part number that was installed.

PIT6180

Service Bulletin/Repair Instructions

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

01-00-89-010S

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

07-06-01-016J

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

23-NA-141

Service Bulletin/Repair Instructions

This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

00-06-01-012N

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

05-06-04-022V

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

16-NA-222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

09-06-04-026Y

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

01-06-01-011P

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

24-NA-147

Service Bulletin/Repair Instructions

This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.

18-NA-306

Service Bulletin/Repair Instructions

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

PI0754G

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

16-NA-158

Service Bulletin/Repair Instructions

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

12-01-37-001G

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

24-NA-141

Service Bulletin/Repair Instructions

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

00-03-10-002M

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

17-NA-157

Service Bulletin/Repair Instructions

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

99-04-20-002O

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

04-06-04-051I

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

16-NA-383

Service Bulletin/Repair Instructions

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

22-NA-070

Service Bulletin/Repair Instructions

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.

18-NA-099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

22-NA-018

Service Bulletin/Repair Instructions

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).

18-NA-125

Service Bulletin/Repair Instructions

This service bulletin provides information for engine oil life monitor operation calculation.

21-NA-068

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

20-NA-016

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

23-NA-032

Service Bulletin/Repair Instructions

The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.

10-03-10-001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Balancer Mounting Instructions.

08-07-30-035H

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

16-NA-119

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

09-00-89-008G

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

18-NA-067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

22-NA-106

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.

06-00-89-029V

Service Bulletin/Repair Instructions

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10-08-110-001K

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

13-08-116-001J

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

15-00-89-004G

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

23-NA-125

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.

00-03-10-006P

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

17-NA-052

Service Bulletin/Repair Instructions

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

10-08-45-001H

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

23-NA-103

Service Bulletin/Repair Instructions

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

07-00-89-037S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

11-00-89-005X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIP5596A

Service Bulletin/Repair Instructions

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

PIP5968

Service Bulletin/Repair Instructions

This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.

PIP5966

Service Bulletin/Repair Instructions

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

PIT4322P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

PIT5551N

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

19-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

PIT5479F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

16-NA-338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

PIT4506G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

PIT6122

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers of a known issue with failed map update

PIP5395H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.

PI0281K

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

02-08-42-001J

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

PI1394B

Service Bulletin/Repair Instructions

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

PIP5601B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

PIT5161K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

PI0592I

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIT5386J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

PIT5074P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIT5962A

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

PIT5214F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

03-00-91-001I

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

20-NA-159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

23-NA-065

Service Bulletin/Repair Instructions

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

05-00-89-029F

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

01-06-01-011O

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

17-NA-170

Service Bulletin/Repair Instructions

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

99-00-89-019Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

02-00-89-002W

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

10-00-89-006J

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

PIT5099G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5698D

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

07-08-49-020R

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIP4112T

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

PIP5621D

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer  technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

23-NA-144

Service Bulletin/Repair Instructions

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

09-00-89-016H

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

PIP5628G

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

15-00-89-004F

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010R

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

03-06-04-017T

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

04-06-04-051H

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

18-NA-103

Service Bulletin/Repair Instructions

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

03-06-01-023G

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

09-06-04-026X

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

17-NA-066

Service Bulletin/Repair Instructions

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

23-NA-027

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL.

PIP5358C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

21-NA-026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

99-09-40-005I

Service Bulletin/Repair Instructions

This service bulletin provides information on availability for a seat belt extender.

PIP4902R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

01-06-01-011N

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-08-51-001F

Service Bulletin/Repair Instructions

This service bulletin provides information on Paintless Dent Repair Process.

13-08-116-001I

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

PIT4261J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

04-07-30-013E

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

02-00-89-002V

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

08-07-30-026H

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

12-03-10-001E

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

PIT5544G

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIC5650K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

01-08-42-001P

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

11-00-89-005W

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIT5509J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

PIP5628F

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

12-03-10-001D

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

04-00-89-015Z

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

PIT5387N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

08-07-30-035G

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10-08-110-001J

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

11-00-89-005V

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PI0281J

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

03-06-04-017S

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

00-06-01-012M

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

00-06-01-026Q

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

22-NA-009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

07-06-01-016I

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

13-02-32-001G

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

16-NA-130

Service Bulletin/Repair Instructions

This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.

15-NA-017

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

PI0754F

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

99-04-20-002N

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

01-08-42-001O

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIP5628E

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

00-00-90-002M

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

07-03-16-004E

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

02-00-89-002U

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

PIT5386H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

PIT5161J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

15-06-01-002M

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

23-NA-001

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

22-NA-257

Service Bulletin/Repair Instructions

This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.

09-00-89-008F

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

PIP5540J

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

21-NA-124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

PIT5544F

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIT5746C

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

PIT5551H

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

PIP5632G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP4902Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIT3271N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

22-NA-205

Service Bulletin/Repair Instructions

This service bulletin provides information on Module Harvesting.

PIP5175E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.

PIT3665L

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

10-00-89-006I

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

99-00-89-019X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

PIP5882

Service Bulletin/Repair Instructions

This Preliminary information communicates diagnostic aid to help isolate possible repeat thermal by-pass valve concern.

PIC5453D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

22-NA-195

Service Bulletin/Repair Instructions

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

PIT5698C

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

03-06-04-017R

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

PI0592G

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIP5429A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

05-06-04-022T

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

06-00-89-031H

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

07-06-01-016H

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

13-08-116-001H

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

15-00-89-004E

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010Q

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

05-00-89-072F

Service Bulletin/Repair Instructions

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

09-06-04-026W

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

PIP5621C

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer  technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

00-06-01-012L

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

01-06-01-011M

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

03-06-04-017Q

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

04-06-04-051G

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

10-06-05-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

00-06-01-026P

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

11-00-89-005U

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

05-00-89-029E

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

22-NA-181

Service Bulletin/Repair Instructions

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

PIP5640A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

11-00-89-005T

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

20-NA-065

Service Bulletin/Repair Instructions

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

04-00-89-015X

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

22-NA-143

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Handsfree Apple Iphone Call Static conditions equipped with IOB Radio.

PIT5569B

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

PIT4261H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

22-NA-135

Service Bulletin/Repair Instructions

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

12-01-37-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

PIC5260F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5099F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIP5358B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP5856

Service Bulletin/Repair Instructions

This Preliminary information communicates provides information to the technician on the use of R-99 or R-95  Renewable diesel fuel.

12-00-89-003B

Service Bulletin/Repair Instructions

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

03-06-01-023E

Service Bulletin/Repair Instructions

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIC5260E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5287H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

01-00-89-010P

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

PIT5287G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

PI0281I

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

01-00-89-010O

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

15-06-01-002L

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

PIP4670J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

05-00-89-072E

Service Bulletin/Repair Instructions

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

N212346580-01

Service Bulletin/Repair Instructions

Customer Satisfaction Program - certain vehicles equipped with the Duramax diesel 6.6 liter engine and the optional engine-block heater cord, may have a condition in which the block heater cable function was disabled. Dealers will replace the engine block heater and cord.

12-08-51-002N

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

18-NA-161

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

PIT3271M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

PIT5746B

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

20-NA-207

Service Bulletin/Repair Instructions

This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.

PIC6450

Service Bulletin/Repair Instructions

This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.

PIT3271L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

080089014G

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

22NA018

Service Bulletin/Repair Instructions

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).

990089019W

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

070601016G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

150089004D

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

18NA067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

PI0653F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

16NA361

Service Bulletin/Repair Instructions

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.

PIT4322M

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

18NA235

Service Bulletin/Repair Instructions

This information bulletin advised the tech of possible use of low fuel quality and the possible ramifications in performance in regards to the customers concerns.

22NA014

Service Bulletin/Repair Instructions

This technical provides a procedure to check for a possible faulty Reductant Injector and replace if the cause of the customers concern.

22NA013

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for the technician to check and tighten the CAC plumbing if found loose.

18NA103

Service Bulletin/Repair Instructions

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

18NA073

Service Bulletin/Repair Instructions

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

20NA043

Service Bulletin/Repair Instructions

This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw.

PIP4902P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIT5386G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

PIT5479E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

PIP4723F

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP5632F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

20NA110

Service Bulletin/Repair Instructions

This service bulletin provides service information for a DEF pump that is unable to build pressure after replacement.

19NA187

Service Bulletin/Repair Instructions

This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.

19NA232

Service Bulletin/Repair Instructions

This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.

18NA011

Service Bulletin/Repair Instructions

Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.

18NA098

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant leaks.

22NA009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

070316004D

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

16NA380

Service Bulletin/Repair Instructions

This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.

18NA361

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.

19NA237

Service Bulletin/Repair Instructions

This informational bulletin explains how to identify possible DEF contamination.

21NA113

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.

030604017P

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

18NA150

Service Bulletin/Repair Instructions

This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.

16NA222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

16NA244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

16NA372

Service Bulletin/Repair Instructions

This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.

17NA374

Service Bulletin/Repair Instructions

This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.

100605002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

000090002L

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

050604022S

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

1308116001G

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

N212346580

Service Bulletin/Repair Instructions

Block Heater Restore

20NA166

Service Bulletin/Repair Instructions

This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.

20NA197

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the customers concern.

19NA153

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.

030310007K

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.

19NA104

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.

030091001H

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

070842006Q

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

PIT5466D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to help converting vehicles to fleet key option Regular Production Option Code 6E2 or 6E8. Technician will need to check the Regular Production Option Code for 6E2 or 6E8. Technician will need to order the correct key part number per the Regular Production Option Code. Then the technician will need re-code the lock cylinders to match the Regular Production Option Code. Also replace the Body Control Module and normal Service Programming System to the Body Control Module will turn the vehicle to a common key.

PIT5544E

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIT5245D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.

PIT3099U

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

20NA132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

17NA345

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.

PIT5509H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

PIC5650J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIT5698B

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

N192264210

Service Bulletin/Repair Instructions

Customer Satisfaction Program Closed Message sent.

21NA152

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.

010842001N

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIT4261G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

990420002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

PIP5632E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

080730035E

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

110089002E

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

070089037Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

PIP5621B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer  technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

120851002M

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

RFI20210526_939-

Service Bulletin/Repair Instructions

The complete Communication ID is: RFI20210526_939-187 and was communicated to customers on May 26, 2021. The Communication ID field did not permit me to enter the complete Communication ID as it is in our internal system. This product is a steel wheel. The customer communication requested return of unsold inventory to inspect the wheel for material dimension. If the material fails to meet the manufacturing specification, the wheel may not perform as expected. If the wheels are not returned, then warranty rate may increase. This product affects the following vehicles: 2011-2019 Chevrolet Silverado 2500HD & 3500HD, 2011-2019 GMC Sierra 2500HD & Sierra 3500HD.

21NA124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

18NA306

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

070089037P

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

100089006H

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

PIP5358A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

120851002L

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

PIT5214E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

20NA159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

19NA044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

21NA109

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic information for a customer concern of engine vibration.

16NA338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

21NA097

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the customers concern.

070842006P

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

21NA103

Service Bulletin/Repair Instructions

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.

000601026N

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

21NA068

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).

17-NA-335

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp Illuminated (MIL) - DTC P2635 and/or P018B Set In High Ambient Temperatures With Hesitation, Surging and Stalling Condition Some customers may comment that the Malfunction Indicator Light (MIL) is illuminated. Some customers may also comment on one or more of the following symptoms: • Hesitation • Surging • Stalling Note: In ambient temperatures 100 F (37.7 C) degrees or higher, DTCs P2635 and/or P018B may set. The Technician may find one or more of the following DTCs set: • P2635 • P018B Cause This condition may be caused by a vapor buildup in fuel feed line. Correction If the conditions stated above are met, replace the fuel pump module with an updated version

050308002I

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

20NA038

Service Bulletin/Repair Instructions

This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.

17NA204

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and contacting the drive shaft.

18NA146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

020089002T

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

070089036J

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

18NA099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

PIP5163E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIC5260D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIP5540G

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5725A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use.  Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement.  This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.

110089005Q

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

1008110001I

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

20NA138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

19NA255

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

21NA043

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

16NA109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

PIT5544D

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

100310001F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Balancer Mounting Instructions.

150089004C

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

18NA135

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of water leaking into bed area on trucks equipped with High Desert package.

21NA026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

18NA285

Service Bulletin/Repair Instructions

This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.

21NA010

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.

20NA142

Service Bulletin/Repair Instructions

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

20NA212

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.

150601002K

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

010601011L

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

PIT5386F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

17NA166

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.

PIT5387J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

090604026S

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

040089015V

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).

16NA019

Service Bulletin/Repair Instructions

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.

19NA136

Service Bulletin/Repair Instructions

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

18NA263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

060089031F

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

PIT5074N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

030604017O

Service Bulletin/Repair Instructions

This Informational Bulletin provides information on availability of Diesel Fuel additives.

PIC6208E

Service Bulletin/Repair Instructions

This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.

000310002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

PIT3271K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

990851001E

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

PI0754D

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

100605002I

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

20NA213

Service Bulletin/Repair Instructions

This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.

18NA325

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of infotainment screen appearing too bright at night.

19NA116

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of pulsing, grinding, scraping noise from brakes, uneven front brake pad wear.

17NA393

Service Bulletin/Repair Instructions

This informational bulletin explains how to check the NOx Catalyst Reductant-Load Adaptive Values using GSD2.

1308116001F

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

16NA376

Service Bulletin/Repair Instructions

This informational bulletin provides information on higher than expected oil consumption.

PIP5684C

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

050604022R

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

060089026Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

PIP5628C

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

20NA207

Service Bulletin/Repair Instructions

This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.

110089005P

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

18NA161

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

20NA181

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to program the ECM if found the cause of the customers complaint.

20NA157

Service Bulletin/Repair Instructions

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

20NA185

Service Bulletin/Repair Instructions

This technical procedure provides a procedure to replace the front oil crank seal on remanufactured engines only, if found the cause of the customers concern.

18NA253

Service Bulletin/Repair Instructions

This technical bulletin advised the technician to take the vehicle for a test drive to validate a possible normal TCC performance while under heavy specific driving maneuvers.

20NA176

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to update the GPCM if found the cause of the customers concern.

20NA162

Service Bulletin/Repair Instructions

THis informational bulletin advises the tech of a possible plugged fuel breather vent and how to add a vent breather line to correct the customers concern.

990089019U

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

PIP5226D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIT5099E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIC5650H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIT5698A

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

19NA277

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties.

070842006O

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

PIP5684B

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

150089002B

Service Bulletin/Repair Instructions

This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.

PIP5504F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.

PIP4902N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP5504E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.

990089019T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

PIP5733

Service Bulletin/Repair Instructions

This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history.  Under Investigation

PIC5453C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

110089005O

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

20NA101

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for pad replacement due to on premature and/or uneven brake pad wear.

030601023D

Service Bulletin/Repair Instructions

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

20NA113

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of Action Required Steering Assist is Reduced Drive with Care Or Service Power Steering Message And Or Current Power Steering Control Module DTCs.

060089029T

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

140604004G

Service Bulletin/Repair Instructions

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

N192264210-02

Service Bulletin/Repair Instructions

Customer Satisfaction Program - Certain vehicles equipped with the 6.6l Duramaxdiesel engine (RPO L5P) and optional engine-block heater cord, may have a condition in which the block heater cable function was disabled. Dealers will replace the engine block heater and cord.

PIP5628B

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

070849020Q

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIT4506E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

PIP5725

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use.  Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement.  This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.

030089006R

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

060089029S

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

20NA098

Service Bulletin/Repair Instructions

This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.

PIP5684A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

150601002J

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

000310003Z

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

060089029R

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

18NA180

Service Bulletin/Repair Instructions

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

PIC5650G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIP5719B

Service Bulletin/Repair Instructions

This Preliminary information communicates the possibility of dtc P12A6 with the possibility of a crank no start or extended crank concern.

PIT5195F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

20NA093

Service Bulletin/Repair Instructions

This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.

PIP5719A

Service Bulletin/Repair Instructions

This Preliminary information communicates the possibility of dtc P12A6 with the possibility of a crank no start or extended crank concern.

PI0281H

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

PIT4322K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

060089029Q

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

19NA035

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.

100089005I

Service Bulletin/Repair Instructions

This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.

18NA355

Service Bulletin/Repair Instructions

This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.

060089029P

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

070089037O

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.

140604004F

Service Bulletin/Repair Instructions

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

150601002I

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

020089002S

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

050310020G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

060089026P

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

990089019S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

040601029J

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.

19NA219

Service Bulletin/Repair Instructions

This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

040089015U

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).

N192285050

Service Bulletin/Repair Instructions

Customer Satisfaction Program - Certain vehicles that had the front passenger seat cushion frame previously replaced, may not have had the adjuster stops transferred and are missing on the replacement part. The front passenger seat may be in a position beyond the occupant design travel range.Dealers are to inspect the front passenger seat tracks for the presence of both adjuster stops and install missing adjuster stops if necessary.

000310003Y

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

20NA006

Service Bulletin/Repair Instructions

This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak.

050307009J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

150089005C

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).

16NA119

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

DOR-D8C4T-03

Service Bulletin/Repair Instructions

This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

DOR-E2P5T-03

Service Bulletin/Repair Instructions

This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

PIP5503B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.

PIP5531A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

16NA383

Service Bulletin/Repair Instructions

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

080089014F

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

060309004N

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.

120851002K

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

990420002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

17NA291

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.

PIE0529A

Service Bulletin/Repair Instructions

This engineering information bulletin ends the need for information from the field on an Intermittent No Forward and/or No Reverse While Driving condition. If this condition is encountered, refer to SI for further diagnosis.

PIP5370E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some vehicle may have an ?Exhaust Fluid Quality Poor? on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

100089006G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).

N192264210 Messa

Service Bulletin/Repair Instructions

Customer Satisfaction Program. Stock VIN List sent.

100605002H

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

PIT5544C

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

N182202780 01

Service Bulletin/Repair Instructions

N182202780 01 - Special Coverage. Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applyingthe brakes. The engine mounted mechanical vacuum pump outputmay decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervalscould contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs,the hydraulic brake system remains functional but may require additionalpedal force. Please be aware that even if the vehicle exhibits this condition, it meets all federal motor vehicle safety standards forbrake performance. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.

010601011K

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

100089009C

Service Bulletin/Repair Instructions

This informational bulletin provides information on key code security and information on GM key code look up applications.

PI1369A

Service Bulletin/Repair Instructions

This preliminary bulletin provides a procedure to reprogram more than 8 keys for the PPV.

PIE0504A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information on a scraping noise heard from under the vehicle while driving.

010089010N

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

PIP4670H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

PIT4529E

Service Bulletin/Repair Instructions

This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.

N182198000

Service Bulletin/Repair Instructions

N182198000 - Special Coverage Adjustment - Certain vehicles, equipped with a 5.3L or 6.2L engine, may have a condition which affects fuel injector function. Under certain circumstances one or more of the vehicle?s fuel injectors may deliver an improper amount of fuel to the engine. If this occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, the engine may idle or run rough, and the vehicle may stall. A diagnostic trouble code related to the fuel injector may be set. This special coverage only applies to vehicles in these states: California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington. Dealers are to replace the fuel injectors as necessary. The repairs will be made at no charge to the customer.

DORD8R3N09

Service Bulletin/Repair Instructions

This SKU is a Tire Hoist Assembly. The customer communication requested return of unsold inventory to inspect for the shape of the centerpiece of the tire hoist being round when it should be square. If the centerpiece is the incorrect shape then the tire hoist cannot be operated with the OE tools, and the end user would therefore not be able to lower the spare tire with the vehicles original tools.

PIT3665H

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIT5586C

Service Bulletin/Repair Instructions

This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback, HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164, U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.

PIP5335C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.

N192209920

Service Bulletin/Repair Instructions

Certain vehicles, may have incorrect language in the Forward Auto Braking (FAB) section of the owner manual which states, ?If the vehicle has Forward Collision Alert (FCA), it also has FAB which includes Intelligent Brake Assist (IBA)?. This statement is correct for light duty trucks but the heavy duty models only have the Forward Collision Alert. Customer to receive an owner manual insert. Dealers are to print and install the owner manual insert on unsold vehicles.

PIP5286B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for a vehicle setting both a P2635 and P018B diagnostic trouble codes. The following steps may help to determine if this is caused by a fuel pressure sensor not reading the low end of the pressure range.  Technician is to make sure the engine is cold and install the Multiple Diagnostic Interface along with Global Diagnostic System 2.  Navigate to fuel system depressurize and at engine idle depressurize the fuel system. The fuel pressure sensor value should drop to 0 and the engine will stall.  If a sensor is causing this concern the suspected sensor will not drop to 0 the engine will stall however the sensor will still read 30 to 40 pounds per square inch.

PIT5457D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.

PIP4670G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

PIT5202E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.

PIT5074L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIC5260C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

DORS3C7D09

Service Bulletin/Repair Instructions

This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for incorrect taper of the spline. Incorrect taper of the spline prevents it from installing with the mating component, preventing installation of the part, and would therefore have no impact on the end user besides time required to complete installation.

PIT5540A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a low voltage reading on the volt gauge during the first several minutes after a cold start. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

110089005N

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

070849020P

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIT5552C

Service Bulletin/Repair Instructions

This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: -  Yellow -  Blurry -  Distorted -  Image scrolling -  Image with NO gridlines -  Screen is blue with gridlines -  Screen is blue with Service Rear Vision System message

PIT5513J

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Technical Assistance Center   TAC has a part restriction that has ended for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower .

PIP4021D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.

PIT5545C

Service Bulletin/Repair Instructions

This Preliminary information communicates Content Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV. If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.

PIP5540D

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5628

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

PIT5282E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness.  Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).

PIT5527B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).

PIT5287E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

PIT5444D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

010089010M

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

080089014D

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

19NA011

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to program the ECM if found to be the cause of the customers concern.

030603004X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

120851002I

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

100089005H

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

040089015T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on required operating procedures.

N182188930

Service Bulletin/Repair Instructions

N182188930 - Special Coverage. Some vehicles, equipped with a Duramax Diesel engine, the transmission cooler lines may be rubbing on the front frame/bumper mount bracket. This condition could cause the cooler lines to leak. Transmission fluid may be seen on the ground under the front bumper. Some drivers may have difficulty selecting gears or experience transmission slip. This special coverage covers the condition described above for a period of 6 years or 72,000 miles (116,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to replace the transmission cooler lines. The repairs will be made at no charge to the customer.

18NA377

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or click type noise while driving.

PIC5650F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIC6073E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

PIT3227P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT5214D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

PIT5326C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.

PIP5212B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.

PIT5479B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

PIP5503A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.

PIP5540B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

PIP5565B

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer technicians to refer to service update bulletin N182179090 for 2018 model vehicles and to use labor operation 4029959 Emissions - Customer Concern Not Duplicated (CCND) for 2017 model year vehicles with DTC P140B setting.

PIP5572B

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer technicians to refer to service update bulletin N182179090 for 2018 model vehicles and to use labor operation 4029959 Emissions - Customer Concern Not Duplicated (CCND) for 2017 model year vehicles with DTC P140B setting.

PIP4925B

Service Bulletin/Repair Instructions

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

PIP5382K

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner's Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.

PIT5544B

Service Bulletin/Repair Instructions

This Preliminary information communicates information on ahydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIP4379N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information diagnostics for Diagnostic Trouble Code P0701 first. Technician will also ensure the fluid level is at the top of the hot band when the transmission fluid temperature is 175° Fahrenheit. Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723 can set by the following fluid service/filter change, transmission service involving removing the pan, low fluid level caused by leaks, or after long periods of storage. If the fluid level has been properly checked using the HOT check procedure listed in Service Information document 2408059 and any of the Diagnostic Trouble Codes reset during a cold start inspect the internal suction filter for possible cracks. If no other concerns are found inspect for a stuck lube regulator valve in the pump cover due to debris.

18NA156

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.

PIT5507E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and/or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.

PIT5432B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition. If any weight parameter is exceeded such as the Front Gross Axle Weight Rating, Rear Gross Axle Weight Rating, Gross Vehicle Weight Rating, or Gross Combined Weight Rating the load must be reduced before investigating further. If evaluation of the trailer’s brakes indicates trailer brake capability is adequate, adjust brake controller per the Trailer Gain Adjustment Procedure described in the Driving and Operating section of the Owner’s Manual and evaluate truck and trailer combination for braking shudder.

PIT5506B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the Pico Scope is recommended for diagnosing this concern. Customers has vibration or growl noise between 45-65 Miles-per-hour.

PIT5507D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.

PIT4529D

Service Bulletin/Repair Instructions

This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.

PIT5529A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have Trailer connection not recognized or “Check Trailer wiring” or “Service Trailer Brake” message. Technician may find Diagnostic Trouble Codes C1112, C1113, C1114, C111B, U1556, and/or U1505. Technician will need to inspect the battery and Trailer Brake Power Module connector for corroded terminals and replace as necessary.

PIT5576A

Service Bulletin/Repair Instructions

This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar. Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.

PIP5481B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Code P026A. The owner's manual advises not to drive above 45 MPH with a snowplow installed.

PIP5537A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician how to diagnose for a possible damaged or broken pushrod.

PIT5314B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have installed an aftermarket bed cap or topper may question where they can wire in the center high mounted stop light for the cap or topper. Provisions for the center high mounted stop light have been provided at the Rear Body Junction Block (X63A) connector X6 terminal 1 for 2014-2015 model years. For vehicle model years 2016-2017 provisions for the center high mounted stop light have been provided at connector X400 terminal 4, circuit 1054.

PIC5650D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIP5522B

Service Bulletin/Repair Instructions

This Preliminary information communicatesA vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm.Abroken rocker arms that could result in the valve dropping to the cylinder, causing a catastrophic failure and the engine requires replacement due to cylinder head and block damage. If a broken rocker arm is found check to see if the valve dropped into the cylinder if so the engine will need to be replaced.On occasions the valve will not drop, reinstall any valve keepers and replace all the intake rocker arms.

PIC5491K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

PIP4578B

Service Bulletin/Repair Instructions

This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode, and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Please discard PIP4578.

PIT5354B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).

PIE0443

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the dealers on vehicles that have the condition of a malfunction indicator lamp illuminated.

PIP5434B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 6.6L Diesel Engine exchange program has ended.

PIP5537

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician how to diagnose for a possible damaged or broken pushrod.

000310003W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

PIE0416A

Service Bulletin/Repair Instructions

This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with DTCs P0335, P0340, or P0365 Set.

080730026E

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

150601002F

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.

130232001E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

PIP5245B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose vehicles with various noises associated with four wheel drive operation. Before beginning any diagnosis it is imperative to review the Symptoms - Transfer Case in Service Information and perform the necessary inspections. In all cases the complaint vehicle should be compared to another like vehicle before beginning any repairs.

090309001E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for retorque the lead springs.

120089007A

Service Bulletin/Repair Instructions

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.

150603001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

150603002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

17NA386

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

150603002I

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

010601011J

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

17NA258

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.

PIC6179A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that vehicles with front seat Regular Production Option Codes A52, AZ3, or B3F may comment about low treble, or excessive bass from the front door speakers. This is a normal design characteristic for this seat configuration. These vehicles lack a subwoofer.

17NA344

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

16NA389

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

17NA142

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

17NA378

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the media player for conditions of Rear Seat Entertainment (RSE) Audio and Video Out of Sync When Playing a Movie due to an internal calibration concern.

17NA269

Service Bulletin/Repair Instructions

This Technical bulletin provides information on new software to correct the rear camera display being too bright.

17NA375

Service Bulletin/Repair Instructions

This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated

PIT4250H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT4261E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

17NA214

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.

PIC6315A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

PIT5387E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

17NA186

Service Bulletin/Repair Instructions

This Technical bulletin provides a procedure for radio replacement due to the radio tuner module being bad.

17NA297

Service Bulletin/Repair Instructions

This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt

17NA346

Service Bulletin/Repair Instructions

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.

PIC6315

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

PIT5202D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.

17NA267

Service Bulletin/Repair Instructions

This informational bulletin provides information for 22" accessory wheel/tire usages.

17NA171

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the ECM and TCM to the latest calibrations to correct the concerns.

17NA350

Service Bulletin/Repair Instructions

This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the gooseneck.

PIC3100F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

PIT5594

Service Bulletin/Repair Instructions

This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.

PIP5510C

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technicians to refer to campaign 17337 for calibration updates for P20EE.

PIP5531

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

17367

Service Bulletin/Repair Instructions

The driver’s and front passenger’s seat belt retractors in certain 2017 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5- Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker. Correction Customers have the choice of whether to have this replacement performed. If the customer chooses to have it completed, dealers are to replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar.

17367-01

Service Bulletin/Repair Instructions

The driver’s and front passenger’s seat belt retractors in certain 2017-2018 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker. Correction Customers have the choice of whether to have this replacement performed. If the customer chooses to have it completed, dealers are to replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar.

PIT5544A

Service Bulletin/Repair Instructions

This Preliminary information communicates information on ahydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

070849020M

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide

140089004D

Service Bulletin/Repair Instructions

Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

150089004B

Service Bulletin/Repair Instructions

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

150089005A

Service Bulletin/Repair Instructions

Essential Tools that Include Consumable Parts (U.S. Only)

150603002H

Service Bulletin/Repair Instructions

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

16-NA-175

Service Bulletin/Repair Instructions

SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

17-NA-171

Service Bulletin/Repair Instructions

Hesitation, Stalling, Engine Speed Flare While Coasting, Unintended Acceleration Feel During a Parking Lot Maneuver, Reduced Surge in Low Speed Maneuvers, Stumble, Harsh Tip-In/Tip-Out, Park-Reverse-Drive Shift Concerns, Harsh Shifts, Erratic Shifts, Engine Vibration, Vibration, Buzz and/or Humming from Steering Wheel, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0097, P054F, P24B1, P24C7, P0128, P2BAA, P2635, P11CC, P10D1, P0483, P2636, P0181, P22FE, P0263, P0266, P0269, P0272, P0275, P0278, P0281, P0284, P040C, P040D, P041C, P041D Set Cause This condition may be caused by an anomaly in the Engine Control Module (ECM) and the Transmission Control Module (TCM). Note: It is important that both the ECM and TCM are updated to the latest software. Not updating both modules may result in additional undesired vehicle performance. If the ECM and TCM have the latest calibrations, refer to SI for the DTC set or existing condition. Validate the ECM and TCM have the latest software calibration. • If the ECM and TCM are not at the latest calibration, using TIS2Web, select (K20/K71) Engine and Transmission Control Module. ⇒ Both modules must be reprogrammed sequentially to the latest software calibration available. • If the modules have the latest calibrations, refer to SI for the DTC set.

17-NA-219

Service Bulletin/Repair Instructions

Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P249D, P249E, U029D, U029E Set Some customers may comment that the MIL is illuminated. The technician may find one or more of the following DTCs set: • U029D • U029E • P249D • P249E Note: The graphic above depicts an example of a torn and missing seal. • Moisture intrusion past a damaged (1) seal located in the connector for the NOx sensor wiring harness. • Missing (2) seal located in the connector for the NOx sensor wiring harness. Correction If you encounter a vehicle with the above concern, perform normal diagnostics for the codes set. ⇒ If diagnostics lead to NOx sensor replacement, inspect the mating chassis electrical connector for corrosion. Clean and repair as necessary.

PI-1255F

Service Bulletin/Repair Instructions

Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.

211813-09292017-

Service Bulletin/Repair Instructions

17357 and 17366 - Service update. General Motors has released four field actions related to a condition in which certain vehicles may have an incorrect torsion bar built into the front seat belt retractors. Vehicles in dealer new inventory were placed on stop delivery earlier this month and the field actions were released as parts become available. This message is being sent to provide a summary of the status of these field actions. Part Numbers - An issue has been reported that some of the belt kit part numbers listed in these bulletins may not be listed in EPC. This makes it difficult to identify which part number to install on the vehicle. We are quickly working to remedy this situation. Until the correction is completed, dealers should verify part number progressions utilizing their parts system resources prior to reaching out for additional assistance. We apologize for this inconvenience and hope to have it corrected soon. Service Update Bulletin 17357 - Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 14,483. Dealers will replace the Monroney label. Bulletin 17357 was released to dealers on 9/6. If you have not received a replacement window label for a vehicle in dealer new inventory, please request a replacement using the process given in the bulletin. Service Update Bulletin 17366 - Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 345. Dealers will replace seat belt retractors in first row driver and passenger position with correct parts. Bulletin 17366 was released to dealers on 9/22. The parts pre-ship has completed and dealers should begin receiving parts now.

PIP5524

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technicians that the glow plug control module software needs to be updated anytimg a glowplug is replaced.

PIT5236K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

PIP5522A

Service Bulletin/Repair Instructions

This Preliminary information communicatesA vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm.Abroken rocker arms that could result in the valve dropping to the cylinder, causing a catastrophic failure and the engine requires replacement due to cylinder head and block damage. If a broken rocker arm is found check to see if the valve dropped into the cylinder if so the engine will need to be replaced.On occasions the valve will not drop, reinstall any valve keepers and replace all the intake rocker arms.

PIP5382J

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner’s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.

2118130-09142017

Service Bulletin/Repair Instructions

N172118130 Stop Delivery population revision. On September 1, 2017, GM ordered a stop delivery of certain vehicles in new vehicle inventory. Additional vehicles have been added and some vehicles have been removed from this stop delivery order. The revised list provides the Vehicle Identification Number (VIN) of all involved vehicles in dealer new inventory. Important: This revision 03 was necessary because some vehicles were discovered in the list that should have been transferred to the population of SUB 17357. The involved vehicles have now been transferred to SUB 17357. In addition to the attached revised list, you may reference the Investigate Vehicle History (IVH) screen in the GWM system.Until further instructions are received, involved vehicles that are in dealers? possession (new vehicle inventory) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. Instructions for releasing the involved vehicles from this stop delivery will be provided in the near future.

2118130

Service Bulletin/Repair Instructions

N172118130 Stop Delivery population revision. On September 1, 2017, GM ordered a stop delivery of certain vehicles in new vehicle inventory. Additional vehicles have been added to this stop delivery order. The revised list provides the Vehicle Identification Number (VIN) of all involved vehicles in dealer new inventory. Until further instructions are received, involved vehicles that are in dealers? possession (new vehicle inventory) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. Instructions for releasing the involved vehicles from this stop delivery will be provided in phases in the near future.

16NA377

Service Bulletin/Repair Instructions

This informational bulletin provides information on a Service Emission System Message and/or a Malfunction Indicator Lamp illuminated. This usually occurs after recently filling the DEF tank with the ignition in the on position due to some DEF fill equipment uses pumps that create a high level of temporary aeration of the DEF fluid being dispensed in the tank.

17NA100

Service Bulletin/Repair Instructions

This informational bulletin explains to the technician how to validate software calibrations have been tampered with by means of using aftermarket mods.

211813-09062017

Service Bulletin/Repair Instructions

N172118130 Stop Delivery. On September 1, 2017, GM ordered a stop delivery of certain vehicles in new vehicle inventory. Additional vehicles have been added to this stop delivery order. Until further instructions are received, involved vehicles that are in dealers? possession (new vehicle inventory) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. Instructions for releasing the involved vehicles from this stop delivery will be provided in phases in the near future.

211813

Service Bulletin/Repair Instructions

N172118130 Stop Delivery. Effective immediately, stop the delivery of certain vehicles in new vehicle inventory. We are investigating an issue relating to the accuracy of the New Car Assessment Program (NCAP) ratings on the Monroney label for these vehicles. Until further instructions are received, involved vehicles that are in dealers? possession (new vehicle inventory) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. We are working to finalize the investigation as quickly as possible. When the investigation is complete, further instructions will be released.

PIT5444C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

17-NA-230

Service Bulletin/Repair Instructions

This informational bulletin provides information on mcgard wheel locks and if the key ever fractures that they will replace it via the website provided.

PIT5316A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the enter caps on chrome or polished aluminum wheels are missing or came off while driving. Technician will need to install the center caps by pressing the chrome center cap onto the wheel until an audible “click” is heard.

PIT5506A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the Pico Scope is recommended for diagnosing this concern. Customers has vibration or growl noise between 45-65 Miles-per-hour.

99-04-20-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

17-NA-093

Service Bulletin/Repair Instructions

This technical bulletin has a procedure to reprogram the HPCM to to correct the customers concern.

12-08-51-002F

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

16-NA-339

Service Bulletin/Repair Instructions

This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings. This technical bulletin provides a procedure to install dust deflectors when replacing wheel bearings on vehicles no matter what the concern is of the vehicle. This technical bulletin provides a procedure to reprogram the TRCM to correct the customers concern of the Service Transmission and MIL on. This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

PI0671A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.

17-NA-074

Service Bulletin/Repair Instructions

This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple Carplay.

PI1354E

Service Bulletin/Repair Instructions

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on SUVs and how to correct and repair.

17-NA-069

Service Bulletin/Repair Instructions

This Technical bulletin provides information on new software for the ECM due to DTC P228D causing the MIL to illuminate.

17-NA-070

Service Bulletin/Repair Instructions

This Technical bulletin provides information on new software to correct a hesitation, chuggle, fishbite or roughness that can be felt in gear ranges 3rd - 6th gear V8 mode, TCC locked, low RPMs (1200 &-1300 when tipping into throttle to load engine.

17-NA-019

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the radio to correct a condition of Apple Carplay Will Not Launch After 1124 Key Cycles and Displays Message Advising to Connect a Supported Device via USB Even Though One is Already Connected due to an internal calibration concern.

17-NA-067

Service Bulletin/Repair Instructions

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

PIE0371B

Service Bulletin/Repair Instructions

This engineering information is ending the need for information from the field on vehicles that have the condition of Check Engine Light, Delayed Shifts and/or Transmission Stuck in Gear with DTC P0751, P0752, P0756, P0757, P0761 or P0762 Set.

PIE0401

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with One or More Glow Plug Control DTCs Set.

16-NA-105

Service Bulletin/Repair Instructions

This Technical Bulletin involves technicians clearing Lost Communication U Codes from modules due to false setting of the DTC.

06-08-47-001M

Service Bulletin/Repair Instructions

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.

PIT5501E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be caused by the Pitman Shaft Over-Center Preload Adjustment becoming misadjusted. Technician will need to replace the steering gear pitman arm shaft with an updated design.

17-NA-025

Service Bulletin/Repair Instructions

This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

PIE0382A

Service Bulletin/Repair Instructions

This engineering information bulletin ends the need for information from the field on vehicles that have the condition of the Air bag light illuminated and SIR codes set within the SIR module.

16-NA-376

Service Bulletin/Repair Instructions

This informational bulletin provides information on higher than expected oil consumption.

16-NA-372

Service Bulletin/Repair Instructions

This informational bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these conditions.

PIE0388

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a MIL or a engine misfire due to a loose spark plug wire.

06-08-64-001D

Service Bulletin/Repair Instructions

This Informational bulletin describes warranty part reviews where door glass had chips or scratches.

PIE0379A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of the rear view camera is inoperative.

00-03-10-003U

Service Bulletin/Repair Instructions

THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON THE TIRES SUPPLIED WITH A NEW VEHICLE ARE COVERED BY GENERAL MOTORS AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP UNDER THE BUMPER-TO-BUMPER NEW VEHICLE LIMITED WARRANTY.

PIC5453B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT GENERAL MOTORS AND GENERAL MOTORS OF CANADA COMPANY DO NOT SUPPORT CROSS BORDER SALES. THE GENERAL MOTORS OF CANADA CUSTOMER CARE CENTRE IS THE SOLE AUTHORIZED PROVIDER OF A CERTIFICATION CONFIRMATION LETTER WHICH HELPS OUR CUSTOMERS IDENTIFY IF THEIR VEHICLES MEETS THE REQUIRED USA REGULATORY STANDARDS NECESSARY FOR IMPORTATION INTO THE USA.

PIT5206E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES “ BRAKE PEDAL OVERRIDE FEATURE “, TRANSMISSION BUSY OR FREQUENT SHIFTING UP OR DOWN, AND DIAGNOSTIC TROUBLE CODES P057B, P057C, AND/OR P057D MAY OR MAY NOT BE SET. TECHNICIAN WILL USE THIS PRELIMINARY INFORMATION TO FIND THE BRAKE PEDAL POSITION DATA PARAMETERS IN THE SCAN TOOL, AND ALSO TO PROVIDE SOME ADDITIONAL DIAGNOSTIC HELP. THESE ISSUES MAY BE CAUSED BY AN INCORRECT BRAKE PEDAL POSITION SENSOR INPUT TO THE ENGINE CONTROL MODULE. TECHNICIAN WILL VERIFY WITH THE SCAN TOOL IF THE ENGINE CONTROL MODULE HAS THE CORRECT PARAMETERS FOR THE BRAKE PEDAL POSITION SENSOR. IF AN ENGINE CONTROL MODULE BRAKE PEDAL POSITION SENSOR RELEARN IS PERFORMED, THE TRUCK MAY BE TEMPORARILY REPAIRED UNTIL THE INTERMITTENT WIRING ISSUE BETWEEN THE ENGINE CONTROL MODULE AND BRAKE PEDAL POSITION SENSOR OCCURS AGAIN. ON 2014 AND NEWER TRUCKS INSPECT AND REPAIR ANY DAMAGE TO X115 AND X119. ON THE 2014 AND PREVIOUS TRUCKS INSPECT AND REPAIR ANY DAMAGE TO X205.

PIP5422A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE SPEEDOMETER INACCURATE READS 5 MPH WHEN TRAVELING 50 MPH. ENGINEERING IS WORKING TO DEVELOP A SOLUTION.

PIC6208B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATES THAT WHEN CUSTOMER OR TECHNICIAN MAY INDICATE WHEN ATTEMPTING TO ADD A NEW TRANSMITTER TO A VEHICLE FOLLOWING THE ADDING TRANSMITTERS WITHOUT SERVICE PROGRAMMING SYSTEM PROCEDURE. THE PROCEDURE WILL NOT COMPLETE AND A MESSAGE "REMOTE LEARN PENDING" WILL BE DISPLAYED ON THE DRIVER INFORMATION CENTER. IN THE PAST TO PERFORM THE NEW TRANSMITTER PROCEDURE ONLY 1 PREVIOUSLY LEARNED TRANSMITTER WAS REQUIRED, THIS IS NO LONGER THE CASE NOW 2 PREVIOUSLY LEARNED TRANSMITTERS ARE REQUIRED AND PLACED INTO THE CUP HOLDER. IF THIS NEW PROCEDURE IS NOT FOLLOWED, THE "ADDING TRANSMITTERS WITHOUT SERVICE PROGRAMMING SYSTEM" CANNOT BE PERFORMED. THE TECHNICIAN WILL BE FORCE TO ADD A TRANSMITTER USING SERVICE PROGRAMMING SYSTEM.

16NA241

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.

16NA043

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES THE CORRECT INFORMATION THAT IS NEEDED TO CORRECTLY KNOW WHAT TPM SENSOR IS NEEDED TO BE INSTALLED ON VEHICLES IF THERE IS ACCESSORY WHEELS INSTALLED AND WHO TO CONTACT WHEN THE ACCESSORY WHEELS WILL NOT LEARN THE TPM'S TO THE VEHICLES.

PIT5074J

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL

PI1394A

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.

PIT5411F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HUMAN MACHINE INTERFACE, RADIO OR TUNER, RADIO CONTROLS, INTEGRATED CENTER STACK, DISPLAY, AND MEDIA DISC PLAYERS ARE PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.

16NA239

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO ENABLE THE 4G LTE WIFI ON NEWLY DELIVERED VEHICLES FOR SOME VEHICLES THAT WERE NOT SHIPPED WITH THE FEATURE NOT ENABLED.

PI0388F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.

030603004R

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.

16NA249

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

PIP5373A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS ON HOW TO PROGRAM AN ENGINE CONTROL MODULE WHEN GETTING A SERVICE PROGRAMMING SYSTEM ERROR CODE E4491 OR E4423. IN SOME CASES TECHLINE CUSTOMER SUPPORT CENTER MAY NEED TO BE CONTACTED TO RESOLVE THE ISSUE.

070898001B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF “CLIPPING” TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A “CLIPPED VEHICLE” REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.

16NA246

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON LOCATING AND RECONNECTING AIRBAG CONNECTORS THAT ARE NOT FULLY SEATED TO CORRECT A CUSTOMER CONCERN OF AN AIRBAG WARNING LAMP ILLUMINATED, OR ONE, OR MORE, AIRBAG DTC(S) SET.

000601012F

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.

030604017I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.

110849001S

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.

16NA242

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES DIAGNOSTIC TIPS TO HELP CORRECT MULTIPLE CONCERNS REGARDING THE USB PORT BEING INOPERATIVE OR UNABLE TO PLAY MUSIC THROUGH THE USB PORT.

000601026I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.

00-03-10-006M

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.

PIP5094A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.

04-00-89-015M

Service Bulletin/Repair Instructions

THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS.

03-03-10-007J

Service Bulletin/Repair Instructions

This informational bulletin provides information on the temporary tire flat spotting condition.

10-00-89-005F

Service Bulletin/Repair Instructions

This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.

PIC5374D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.

PIC4707E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.

PIC5088F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

PIC5260A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

12-03-10-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

16-NA-055

Service Bulletin/Repair Instructions

This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near

PIP4828A

Service Bulletin/Repair Instructions

Power On Acceleration After Cold Start.

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2017 Chevrolet Silverado 2500 Service Bulletins: 735 bulletins | CarFathom