PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
2020 CHEVROLET SILVERADO 4500
Service bulletins
485 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIT5099J
Service Bulletin/Repair Instructions
PI to help diagnose A/C concern
PIP6108
Service Bulletin/Repair Instructions
This PI instructs technicians to inspect the ground plane on MD Silverado vehicles with DTC P251A
PIT3271Q
Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6425D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT6480
Service Bulletin/Repair Instructions
This preliminary information communicates an issue with how to repair a brake fluid leak at the B356 Brake Pipe Pressure Switch connector.
PIT6425C
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIP6098
Service Bulletin/Repair Instructions
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIP4902U
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT6425B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6440
Service Bulletin/Repair Instructions
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
PIT6145A
Service Bulletin/Repair Instructions
This Preliminary information communicates information to verify if the vehicle frame has been lengthened or shorted as a result of the vehicle upfit. Dealer to refer to GM Upfitter bulletin 185 if frame has been modified.
13598
Other
New Vehicle Monitoring Programs Section in IVH
PIP4902T
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP5601B
Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5691E
Service Bulletin/Repair Instructions
This Preliminary information communicates the need to Reference the latest version of GM Upfitter Integration Bulletin 149 for deleting the front or rear fuel tank of a chassis cab truck with RPO NSQ dual fuel tanks.
N252494770
Service Campaign
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6180A
Service Bulletin/Repair Instructions
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
23-NA-153
Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
25-NA-118
Service Bulletin/Repair Instructions
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
15-NA-010
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
25-NA-100
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
PI0281L
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
07-00-89-037W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
13-08-116-001K
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
24-NA-098
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
05-03-07-009L
Service Bulletin/Repair Instructions
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
Service Bulletin/Repair Instructions
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
16-NA-109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
07-00-89-037V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-019
Service Bulletin/Repair Instructions
This bulletin advises the tech to check other areas that may need repair before replacing the wheel speed sensor.
10-08-110-001L
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
21-NA-043
Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
Service Bulletin/Repair Instructions
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-064
Service Bulletin/Repair Instructions
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
21-NA-135
Service Bulletin/Repair Instructions
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
01-08-42-001Q
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
09-06-04-026Z
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
18-NA-263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
16-NA-376
Service Bulletin/Repair Instructions
This informational bulletin provides information on higher than expected oil consumption.
PIT5962B
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
Service Bulletin/Repair Instructions
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
17-NA-374
Service Bulletin/Repair Instructions
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
22-NA-238
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
19-NA-219
Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
04-06-01-029K
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIT6240
Service Bulletin/Repair Instructions
This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
24-NA-040
Service Bulletin/Repair Instructions
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
Service Bulletin/Repair Instructions
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
01-06-01-011Q
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-00-89-019Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21-NA-270
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Vibration Caused by Tires.
23-NA-154
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
04-06-04-051J
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
07-00-89-036K
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT3271P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5894C
Service Bulletin/Repair Instructions
This Preliminary information communicates Some customers may comment on a vibration while driving. The cause of the condition may be that the wheel and tire assemblies require Road Force balance. Please open a Tac case and provide the following information. Check the valve stems are they pointing at each other (lined up)? What wheels is the vehicle equipped with steel or Aluminum? What brand are the tires goodyear or Continental’s? Then follow bulletin 21-NA-270 for repair information
24-NA-174
Service Bulletin/Repair Instructions
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5945A
Service Bulletin/Repair Instructions
This Preliminary information communicates how to inspect and verify propeller shaft phasing concerns on Medium Duty Silverados
PIT5691D
Service Bulletin/Repair Instructions
This Preliminary information communicates the need to Reference the latest version of GM Upfitter Integration Bulletin 149 for deleting the front or rear fuel tank of a chassis cab truck with RPO NSQ dual fuel tanks.
18-NA-150
Service Bulletin/Repair Instructions
This service bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
19-NA-237
Service Bulletin/Repair Instructions
This service bulletin explains how to identify possible DEF system contamination.
01-00-89-010S
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
16-NA-244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
16-NA-372
Service Bulletin/Repair Instructions
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
16-NA-380
Service Bulletin/Repair Instructions
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
18-NA-098
Service Bulletin/Repair Instructions
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant leaks.
07-06-01-016J
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
Service Bulletin/Repair Instructions
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-103
Service Bulletin/Repair Instructions
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18-NA-306
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
20-NA-090
Service Bulletin/Repair Instructions
This informational bulletin provides a way for the technician to identify if the ECM has been modified.
20-NA-082
Service Bulletin/Repair Instructions
This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.
PI0754G
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
Service Bulletin/Repair Instructions
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
Service Bulletin/Repair Instructions
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
Service Bulletin/Repair Instructions
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
20-NA-203
Service Bulletin/Repair Instructions
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
99-04-20-002O
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
Service Bulletin/Repair Instructions
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
24-NA-115
Service Bulletin/Repair Instructions
Information on Low Beam Headlamp Bulb Diagnosis/Replacement (Inspect Bulb and Connector).
22-NA-070
Service Bulletin/Repair Instructions
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for engine oil life monitor operation calculation.
21-NA-068
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
20-NA-016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
23-NA-032
Service Bulletin/Repair Instructions
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
24-NA-087
Service Bulletin/Repair Instructions
This bulletin provides a procedure to update the TCCM to correct a customer concern of Unable to Shift into 4WD and/or 4WD Inoperative - DTC P0606 Set.
08-07-30-035H
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
18-NA-361
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
22-NA-106
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
Service Bulletin/Repair Instructions
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
00-03-10-006P
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
Service Bulletin/Repair Instructions
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
PIT6145
Service Bulletin/Repair Instructions
This Preliminary information communicates information to verify if the vehicle frame has been lengthened or shorted as a result of the vehicle upfit. Dealer to refer to GM Upfitter bulletin 171 if frame has been modified.
PIT6141
Service Bulletin/Repair Instructions
This Preliminary information communicates information on where to install check ball and cap if it separates from the brake booster pump motor.
23-NA-103
Service Bulletin/Repair Instructions
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
23-NA-052
Service Bulletin/Repair Instructions
This informational bulletin provides a comparison sheet for the techs to aid while performing a transfer case teardown, if its cost efficient to repair or replace the t-case.
07-00-89-037S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5838B
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may have a concern of a brake noise or moan may be heard at the beginning of drive-off from a complete stop, This concern may be considered normal .
PIT5937A
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an ABS MIL and DTC setting for the wheel speed sensors. Dealership are to inspect the wheel speed sensor air gap, wiring and connections as instructed.
19-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
23-NA-055
Service Bulletin/Repair Instructions
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) â FAQs.
23-NA-189
Service Bulletin/Repair Instructions
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
PIP5935B
Service Bulletin/Repair Instructions
Communicates the need for restriction on 2019 through 2023 6.6L L5D engines
PI0281K
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Service Bulletin/Repair Instructions
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIT5743D
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
PI0592I
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5962A
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5359D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.
23-NA-212
Service Bulletin/Repair Instructions
This service bulletin provides information on the use of the Engine Oil Life Monitor on L5D Diesel Engines.
03-00-91-001I
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
PIP5935A
Service Bulletin/Repair Instructions
Communicates the need for restriction on 2019 through 2023 6.6L L5D engines
22-NA-167
Service Bulletin/Repair Instructions
This informational bulletin provides information on Light and Medium Duty Truck Product Identification and Warranty Summary Chevrolet/GMC Dealers.
20-NA-159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP5945
Service Bulletin/Repair Instructions
This Preliminary information communicates how to inspect and verify propeller shaft phasing concerns on Medium Duty Silverado's
23-NA-065
Service Bulletin/Repair Instructions
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
05-00-89-029F
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
09-00-89-016H
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
20-NA-116
Service Bulletin/Repair Instructions
This informational bulletin provides information on Available Top Speed Changes and how to reach them.
15-00-89-004F
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
10-06-05-002M
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
01-00-89-010R
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
PIP5853E
Service Bulletin/Repair Instructions
This PI communicates to dealers and technicians a Possible low voltage or poor ground to the TCCM.
09-06-04-026X
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Service Bulletin/Repair Instructions
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
23-NA-027
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL.
21-NA-026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Service Bulletin/Repair Instructions
This service bulletin provides information on availability for a seat belt extender.
01-06-01-011N
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Service Bulletin/Repair Instructions
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
20-NA-182
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to replace the brake line pressure switch to correct a customer concern of a brake booster pump motor that runs at all times even after the ignition is turned off.
21-NA-061
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
04-07-30-013E
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIP5853D
Service Bulletin/Repair Instructions
This PI communicates to dealers and technicians a Possible low voltage or poor ground to the TCCM.
PIP5922
Service Bulletin/Repair Instructions
This Preliminary information communicates the information that needs to be provided to a servicing Allsion transmission dealer for correct diagnostics and repairs
01-08-42-001P
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
11-00-89-005W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
12-03-10-001D
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
08-07-30-035G
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
N222374570
Service Bulletin/Repair Instructions
Customer Satisfaction Program - Certain vehicles may have incorrect instructions in the Owner Manual regarding the front spring U-bolt Service torque specification. Dealers will print and insert the revised Owner Manual page(s) for all vehicles. On certain vehicles, dealers will verify the front spring u-bolt torque and, if necessary, replace the front spring u-bolt and nuts.
PIP5853C
Service Bulletin/Repair Instructions
This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.
PI0281J
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
03-06-04-017S
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
00-06-01-012M
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
10-06-05-002L
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
15-NA-017
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PI0754F
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIT5691C
Service Bulletin/Repair Instructions
This Preliminary information communicates the need to Reference the latest version of GM Upfitter Integration Bulletin 149 for deleting the front or rear fuel tank of a chassis cab truck with RPO NSQ dual fuel tanks.
01-08-42-001O
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
18-NA-279
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
22-NA-115
Service Bulletin/Repair Instructions
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
00-00-90-002M
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
22-NA-254
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Unwanted Traction Control Events.
02-00-89-002U
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
22-NA-257
Service Bulletin/Repair Instructions
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
09-00-89-008F
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5894
Service Bulletin/Repair Instructions
This Preliminary information communicates proper alignment of the transfer case actuator during repair or actuator replacement
21-NA-124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
16-NA-338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
N222378350
Service Bulletin/Repair Instructions
This message is to inform dealers that Customer Satisfaction Program N222378350, released on November 3, 2022 through GM GlobalConnect Message GCUS-3-2690, had a number of vehicles released in error. Involved vehicle status in IVH will be changed from âOpenâ to âClosedâ for the impacted vehicles. Please verify a VINâs status in this field action by checking IVH prior to doing any repairs. Customers will be notified of the release error in a future mailing. We apologize for any inconvenience this situation may cause.
PIT3271N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-101
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of PTO (Power Take-Off) Kicks Out or Intermittently Disengages Unwanted.
22-NA-205
Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting.
PIP5175E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
10-00-89-006I
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5897A
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer of a possible concern with a display and the actions needed to correct the concern.
99-00-89-019X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIP5853B
Service Bulletin/Repair Instructions
This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.
22-NA-195
Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
03-06-04-017R
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
PI0592G
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
05-06-04-022T
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
Service Bulletin/Repair Instructions
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
00-06-01-012L
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
03-06-04-017Q
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051G
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
10-06-05-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
00-06-01-026P
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
19-NA-187
Service Bulletin/Repair Instructions
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
21-NA-113
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
05-00-89-029E
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
Service Bulletin/Repair Instructions
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
11-00-89-005T
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
Service Bulletin/Repair Instructions
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
PIP5853A
Service Bulletin/Repair Instructions
This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.
04-00-89-015X
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIT5928
Service Bulletin/Repair Instructions
This Preliminary information provides information to the technician on installing Regular Production Option Code K40 Exhaust Brake and/or 9L7 Upfitter Switches Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 177. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIP5212D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
22-NA-135
Service Bulletin/Repair Instructions
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIT5686C
Service Bulletin/Repair Instructions
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 150. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5894B
Service Bulletin/Repair Instructions
This Preliminary information communicates Some customers may comment on a vibration while driving. The cause of the condition may be that the wheel and tire assemblies require Road Force balance. Please open a Tac case and provide the following information. Check the valve stems are they pointing at each other (lined up)? What wheels is the vehicle equipped with steel or Aluminum? What brand are the tires goodyear or Continental?s? Then follow bulletin 21-NA-270 for repair information
PIT5838A
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may have a concern of a brake noise or moan may be heard at the beginning of drive-off from a complete stop, This concern may be considered normal .
PIP5853
Service Bulletin/Repair Instructions
This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.
12-00-89-003B
Service Bulletin/Repair Instructions
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIE0693
Service Bulletin/Repair Instructions
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Oil Leaking from Front of Engine.
01-00-89-010P
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
22-NA-075
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of software anomalies with the engine control module (ECM).
PIP4670J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
20-NA-207
Service Bulletin/Repair Instructions
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
PIT5897
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer of a possible concern with a display and the actions needed to correct the concern.
PIT5894
Service Bulletin/Repair Instructions
This Preliminary information communicates Some customers may comment on a vibration while driving. The cause of the condition may be that the wheel and tire assemblies require Road Force balance. Please open a Tac case and provide the following information. Check the valve stems are they pointing at each other (lined up)? What wheels is the vehicle equipped with steel or Aluminum? What brand are the tires goodyear or Continental?s? Then follow bulletin 21-NA-270 for repair information
22NA025
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to check and repair the balancer if found contacting the front cover.
PIP5742A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technicians that a belt chirp or rubbing noise may be caused by the harmonic balancer out ring moving backward on the pulley and contacting the front cover.
080089014G
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
22NA018
Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
20NA090
Service Bulletin/Repair Instructions
This informational bulletin provides a way for the technician to identify if the ECM has been modified.
18NA103
Service Bulletin/Repair Instructions
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18NA073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
20NA043
Service Bulletin/Repair Instructions
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw.
22NA012
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
PIT5691B
Service Bulletin/Repair Instructions
This Preliminary information communicates the need to Reference the latest version of GM Upfitter Integration Bulletin 149 for deleting the front or rear fuel tank of a chassis cab truck with RPO NSQ dual fuel tanks.
PIT5676B
Service Bulletin/Repair Instructions
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 148. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
20NA110
Service Bulletin/Repair Instructions
This service bulletin provides service information for a DEF pump that is unable to build pressure after replacement.
19NA187
Service Bulletin/Repair Instructions
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
20NA203
Service Bulletin/Repair Instructions
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
22NA009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA380
Service Bulletin/Repair Instructions
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
18NA361
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
19NA237
Service Bulletin/Repair Instructions
This informational bulletin explains how to identify possible DEF contamination.
21NA113
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
030604017P
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
16NA222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16NA372
Service Bulletin/Repair Instructions
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
100605002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
000090002L
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
21NA005
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the air bag and air bag harness to correct a condition of Airbag Malfunction Warning and Airbag Malfunction Indicator Illuminated with DTC B0001-1B due to corrosion.
PIP5628E
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
DCS5999
Service Bulletin/Repair Instructions
Heater Outlet Pipe ? Population Revised
20NA197
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the customers concern.
N212345440
Service Bulletin/Repair Instructions
Heater Outlet Pipe ? Population Revised
21NA270
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Vibration Caused by Tires.
030310007K
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
20NA078
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the 4 5 6 clutch housing if the bushing was found worn and the cause of the customers concern.
20NA132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
21NA152
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
010842001N
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
990420002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
080730035E
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
070089037Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
120851002M
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
N212327100 01
Service Bulletin/Repair Instructions
Emission Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles. The Vehicle Emissions Control Information (VECI) label may contain an incorrect certification group identifier. Since a new label can be easily installed, and to reduce customer inconvenience, the label will be sent directly to customers of record along with the installation instructions. Customers may install the label or, if they desire, they may take the label to their dealer for installation at no charge.
21NA124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5686B
Service Bulletin/Repair Instructions
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 150. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
18NA306
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
18NA279
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
N212327100
Service Bulletin/Repair Instructions
Emission Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles. The Vehicle Emissions Control Information (VECI) label may contain an incorrect certification group identifier. Since a new label can be easily installed, and to reduce customer inconvenience, the label will be sent directly to customers of record along with the installation instructions. Customers may install the label or, if they desire, they may take the label to their dealer for installation at no charge.
120851002L
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
20NA159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
19NA044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16NA338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA103
Service Bulletin/Repair Instructions
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
PIT5838
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may have a concern of a brake noise or moan may be heard at the beginning of drive-off from a complete stop, This concern may be consitered normal .
000601026N
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
21NA068
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
050308002I
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18NA146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
18NA099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5212C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
21NA061
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs (North America ONLY).
110089005Q
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
21NA056
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the condition of Information on Vehicles Engine Shuts Off After 30 or 60 Minutes of Idling.
1008110001I
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
20NA138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
20NA082
Service Bulletin/Repair Instructions
This informational bulletin explains why more DEF is being used in diesel engines do to new emission standards.
N212329850
Service Bulletin/Repair Instructions
Customer Satisfaction Program. On certain vehicles equipped with the provisions ? electrical switch bank (SEO) (RPO UEH), may under certain conditions, have circuit breakers inside an auxiliary control box that could trip due to the high temperature that may accumulate inside the vehicle and control box. Dealers are to replace (7) circuit breakers with equivalent rated fuse and the 5 Amp circuit breaker with a 10 Amp fuse and apply the updated labels.
21NA043
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
N202318850
Service Bulletin/Repair Instructions
Service Update. certain vehicles may have a damaged NOx sensor connector. Dealers are to replace the nitrogen oxides sensor ? position 2.
PIP5655E
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that the 10L1000 transmission and valve body assembly part restriction has ended. Dealers are advised that these transmissions and valve bodies can now be ordered through the regular GM CCA parts process or PQC process for required dealers (Canada).
150089004C
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
21NA015
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to program the ECM if found the cause of the customers concern.
20NA212
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.
010601011L
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIT5387J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
040089015V
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
Service Bulletin/Repair Instructions
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
18NA263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
030604017O
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
000310002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
18NA098
Service Bulletin/Repair Instructions
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant leaks.
990851001E
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
100605002I
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
20NA213
Service Bulletin/Repair Instructions
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
20NA177
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of the loss of air pressure causing rear air suspension bags not to inflate.
16NA376
Service Bulletin/Repair Instructions
This informational bulletin provides information on higher than expected oil consumption.
050604022R
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
18NA150
Service Bulletin/Repair Instructions
This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
060089026Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIT5586E
Service Bulletin/Repair Instructions
This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback, HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164, U0184, U0186, U0198, U0422. Dealer is instructed to check for logic lock of Serial Data Gateway Module or for Serial Data Gateway Module X1 and X2 connectors having terminal concerns and repair as needed.
110089005P
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIE0574A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from technicians to inspect for engine oil leak and contact the engineer listed.
PIT5754
Service Bulletin/Repair Instructions
This Preliminary information communicates information on radio software anamolies and future radio software updates to correct the concern.
20NA182
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the brake line pressure switch if found the cause of the customers concern.
20NA176
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to update the GPCM if found the cause of the customers concern.
N202304080
Service Bulletin/Repair Instructions
Customer Satisfaction Program. Certain vehicles may not have one of the fill pipe parts kit which should be included with the vehicle. Dealers are to provide the missing fill pipe parts kit to the customer.
990089019U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
150089002B
Service Bulletin/Repair Instructions
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
PIP5742
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technicians that a belt chirp or rubbing noise may be caused by the harmonic balancer out ring moving backward on the pulley and contacting the front cover.
990089019T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIP5733
Service Bulletin/Repair Instructions
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
110089005O
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20NA116
Service Bulletin/Repair Instructions
This informational bulletin provides information on Available Top Speed Changes and how to reach them.
PIP5728B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where a module configuration function is missing from GDS2 scan tool. Dealer is instructed to manually build the vehicle in GDS2 and perform the function until software update is available.
PIP5728A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where a module configuration function is missing from GDS2 scan tool. Dealer is instructed to manually build the vehicle in GDS2 and perform the function until software update is available.
060089029T
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIT5686A
Service Bulletin/Repair Instructions
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 150. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
N202300791
Service Bulletin/Repair Instructions
Service Update - In some vehicles, equipped with diesel engines, the Diesel Exhaust Fluid (DEF) system may not immediately reactivate, as it should, after the vehicle?s control system finds that a DEF heater fault is no longer present. In these vehicles, after such a fault is detected as absent, DEF system reactivation, including DEF injection, may not occur until the ignition key is cycled. Dealers are to reprogram the reductant control module.
N202299520
Service Bulletin/Repair Instructions
Customer Service Program - Certain vehicles may not have the backup alarm which should have been included the dealer kit. Dealers are to provide the missing backup alarm to the customer.
PIP5728
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer an issue where a module configuration function is missing from GDS2 scan tool. Dealer is instructed to manually buid the vehicle in GDS2 and perform the function until software update is available.
PIP5729
Service Bulletin/Repair Instructions
This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off. During inspection Technician may notice DTC P1682 (Ignition 1 Switch Circuit 2) active or stored in history. DTC?s P0101, P0689. P16A7 or P16BC may also be active or stored in history. Additionally, vehicle may have been into the dealer on a prior service visit and had the MAF sensor replaced for DTC P0101. This condition may be caused by a faulty ignition relay or underhood fuse block terminal concern.
16NA383
Service Bulletin/Repair Instructions
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
030089006R
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20NA096
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Glow Plug Control Module Update.
20NA098
Service Bulletin/Repair Instructions
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
000310003Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5719B
Service Bulletin/Repair Instructions
This Preliminary information communicates the possibility of dtc P12A6 with the possibility of a crank no start or extended crank concern.
PIP5719A
Service Bulletin/Repair Instructions
This Preliminary information communicates the possibility of dtc P12A6 with the possibility of a crank no start or extended crank concern.
PI0281H
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
N202299641
Service Bulletin/Repair Instructions
Emission Recall - Exceeds NOx Standard In Emissions Testing - General Motors has decided to conduct a voluntary emissions recall involving certain 2019-2020 Chevrolet Silverado 4500HD/5500HD/6500HD vehicles equipped with a 6.6L diesel engine. These vehicles may be equipped with an improperly functioning on-board emission-related diagnostic system that violates California and Federal standards and regulations. Dealers are to reprogram the Engine Control Module (ECM) with corrected software.
060089029Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
100089005I
Service Bulletin/Repair Instructions
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
060089029P
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
140604004F
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIT5586D
Service Bulletin/Repair Instructions
This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback, HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164, U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.
20NA058
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Silverado 4500HD/5500HD/6500HD RPO 5H1 - 2 Spare keys.
050310020G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
060089026P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
990089019S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
040601029J
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
040089015U
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
000310003Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
050307009J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
150089005C
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
16NA119
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
N192266750-02
Service Bulletin/Repair Instructions
Service Update - On vehicles that are equipped with a 6.6L diesel engine, may have one or more of the following conditions exist: 1. The instrument panel cluster may incorrectly display the message ?DEF Low? when a diesel exhaust fluid (DEF) controller internal fault is detected (DTC P20FF), instead of displaying the proper ?Service DEF System? message. 2. The customer may complain of excessive engine fan noise at a low vehicle speed. 3. Under certain conditions, the diagnostic system may set one of the following DTC?s when there is no problem with a component: (P20EE, P226D, P16F3 and P129F). Dealers are to reprogram the engine control module and perform NOx and Catalyst Resets and Regen Enable.
N192285430
Service Bulletin/Repair Instructions
Service Update - Certain vehicles may have an SES light, the fuel gauge unexpectedly reading empty, and/or the low fuel message falsely illuminate due to an error in the engine control module (ECM) calibration (DTC P0461). Dealers are to reprogram the ECM.
PIT5731A
Service Bulletin/Repair Instructions
This Preliminary information communicates The vehicle may have a concern of not turning as sharp one way or the other and/or the turning radius is not the same in either direction. The steering will not go stop to stop due to the steering limitation valves being out of adjustment. Before replacing the steering gear try to learn the steering limitation valves.
DOR-D8C4T-03
Service Bulletin/Repair Instructions
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
PIT5731
Service Bulletin/Repair Instructions
This Preliminary information communicates The vehicle may have a concern of not turning as sharp one way or the other and/or the turning radius is not the same in either direction. The steering will not go stop to stop due to the steering limitation valves being out of adjustment. Before replacing the steering gear try to learn the steering limitation valves.
050307009I
Service Bulletin/Repair Instructions
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
15NA010
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
20NA016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
N192266750-01
Service Bulletin/Repair Instructions
N192266750-01 - Service Update (Revised Warranty Information and Service Procedure). On certain vehicles that are equipped with a 6.6L diesel engine, may have one or more of the following conditions exist: 1.The instrument panel cluster may incorrectly display the message ?DEF Low? when a diesel engine fluid (DEF) controller internal fault is detected (DTC P20FF), instead of displaying the proper ?Service DEF System? message. 2.The customer may complain of excessive engine fan noise at a low vehicle speed. 3.Under certain conditions, the diagnostic system may set one of the following DTC?s when there is no problem with a component: (P20EE, P226D, P16F3 and P129F). Dealers are to reprogram the engine control module.
100089009D
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
19NA270
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Phone Ringer Volume Turned Down or Too Quiet.
N192269370
Service Bulletin/Repair Instructions
N102269370 - Customer Satisfaction Program. Certain vehicles, may have a winter grille cover that does not have a hole for the front camera. Without the hole for the front camera, Surround or 360-degree View, is compromised when a front view image is required in whole or part. The resulting front image section on the center stack display will be blocked and appear black or grey. Dealers will replace the winter grille cover.
N192269370 Notic
Service Bulletin/Repair Instructions
N102269370 - Customer Satisfaction Program (Notice of Disclosure Message Only). Certain vehicles, may have a winter grille cover that does not have a hole for the front camera. Without the hole for the front camera, Surround or 360-degree View, is compromised when a front view image is required in whole or part. The resulting front image section on the center stack display will be blocked and appear black or grey. Dealers will replace the winter grille cover.
010842001M
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
N192273400
Service Bulletin/Repair Instructions
N192273400 - Service Update. Certain LD vehicles may have a condition in which the right-hand side, positive crankcase ventilation (PCV) tube may not be fully seated (loose), allowing unrestricted blow-by gases to release to the atmosphere. Customers may experience a whistling sound, or there may be an audible air leak. Disconnection of this line is monitored through the fuel trim diagnostics, and in a worst-case scenario, the customer may experience a check engine light with DTC codes P0171 and/or P0174. Dealers are to inspect and ensure the PCV tube to the right-hand rocker is fully seated and secure.
N192279900
Service Bulletin/Repair Instructions
N192279900 - Service Update. On certain vehicles equipped with an active hydraulic assist gear (RPO NV8), the driver may experience a steering wheel vibration while driving typically at speeds from 50 mph (80 km) to 80 mph (130 km). Dealers are to reprogram the power steering control module.
120851002K
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
990420002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIT5288H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
100089006G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
19NA231
Service Bulletin/Repair Instructions
This informational bulletin informs the technician of a possible low A/C charge in a low milage vehicle from the factory.
19NA232
Service Bulletin/Repair Instructions
This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.
PIP5655A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that the 10L1000 transmission have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
16NA361
Service Bulletin/Repair Instructions
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
N192266751
Service Bulletin/Repair Instructions
N192266751 - Service Update (9 VINs moved from N192266750 due to different procedure). On certain vehicles that are equipped with a 6.6L diesel engine, may have one or more of the following conditions exist: 1.The instrument panel cluster may incorrectly display the message ?DEF Low? when a diesel engine fluid (DEF) controller internal fault is detected (DTC P20FF), instead of displaying the proper ?Service DEF System? message. 2.The customer may complain of excessive engine fan noise at a low vehicle speed. 3.Under certain conditions, the diagnostic system may set one of the following DTC?s when there is no problem with a component: (P20EE, P226D, P16F3 and P129F). Dealers are to reprogram the engine control module.
010089010N
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
N192266750
Service Bulletin/Repair Instructions
N192266750 - Service Update. On certain vehicles that are equipped with a 6.6L diesel engine, may have one or more of the following conditions exist: 1.The instrument panel cluster may incorrectly display the message ?DEF Low? when a diesel engine fluid (DEF) controller internal fault is detected (DTC P20FF), instead of displaying the proper ?Service DEF System? message. 2.The customer may complain of excessive engine fan noise at a low vehicle speed. 3.Under certain conditions, the diagnostic system may set one of the following DTC?s when there is no problem with a component: (P20EE, P226D, P16F3 and P129F). Dealers are to reprogram the engine control module.
030604017N
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
PIP4670H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
17NA073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
17NA276
Service Bulletin/Repair Instructions
This informational bulletin provides information on Loss of Phone Pairing or Favorites, Last Setting of Volume, Station, App, and Audio Settings Change When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.
130089008B
Service Bulletin/Repair Instructions
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
070601016F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
990089019R
Service Bulletin/Repair Instructions
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
N192265570
Service Bulletin/Repair Instructions
N192265570 - Service Update. Certain vehicles may have misalignment between the transmission output shaft and the transfer case input. Transfer case to transmission misalignment could cause the transfer case shift collar to slip out of engagement. Customers may experience noise, vibration, or harshness issues such as a clunk noise heard during coast down event. Dealers will perform a road test inspection and retorque the transfer case if necessary.
050604022Q
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
000601012J
Service Bulletin/Repair Instructions
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
060847001O
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
080730035D
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16NA331
Service Bulletin/Repair Instructions
This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (US Medium Duty Dealers Only).
030603004Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
1008110001H
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
030089006Q
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
090089002Q
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA274
Service Bulletin/Repair Instructions
This Informational bulletin provides important instructions for contacting the Fleet Action Center for repair authorization prior to replacement of certain parts.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.