Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIT4506J
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
13598
New Vehicle Monitoring Programs Section in IVH
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
23-NA-001
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
PIT4506H
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
03-06-01-023I
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
03-06-01-023H
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
18-NA-094
This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT4506G
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
03-06-01-023G
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
16-NA-130
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
22-NA-185
This informational bulletin explains how the trans slip or flare can be a normal condition.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
03-06-01-023F
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
19-NA-262
This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be Set After Battery Disconnect.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
03-06-01-023E
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT4506E
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
060089029Q
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
16NA383
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
DOR-K2S2K-10
This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectable play and/or noise when steering.
070849020M
IPC Odometer Programming Method Quick Reference Guide
150089004B
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Essential Tools that Include Consumable Parts (U.S. Only)
GCUS-3-848
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
16NA241
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
PIT5074J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
PIP4786C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
030603004R
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
16NA119
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
070898001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
000601026I
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.
00-03-10-006M
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.
PIC-5374-D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5374D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC4707E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SB-15-06-03-001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC-5050-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC5050A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
SB-03-06-03-004Q
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
SB-06-08-47-001L
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
SB-07-06-01-016C
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
SB-16-NA-119
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
PI-0754-B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC-5260-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC5260A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
SB-03-07-29-004K
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
PIT4211D
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. TO PERFORM AN INSTANT UPDATE OF THE AMBIENT TEMPERATURE SENSOR, PRESS AND HOLD THE RECIRC BUTTON AND AIR CONDITIONING BUTTON ON THE HEATER-VENT-AIR CONDITIONING CONTROL HEAD SIMULTANEOUSLY. IT IS ALSO POSSIBLE TO PERFORM THIS BY USING A SCAN TOOL IN SPECIAL FUNCTION MODE AND SELECT INSTANT UPDATE.
PIC5614A
Changing Turn-By-Turn Voice Response To Metric Or English Units
06-00-89-031D
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
15-NA-079
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
14581
14581 - EMISSION RECALL. GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL INVOLVING CERTAIN 2008 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, AND TAHOE; AND GMC SIERRA, YUKON, AND YUKON XL VEHICLES EQUIPPED WITH CALIFORNIA BIN 4 EMISSIONS RPO NU5. THE DESIGN OF THE FUEL CONTROL SYSTEM DID NOT ADEQUATELY CONTROL CARBON MONOXIDE EMISSIONS UNDER CERTAIN OPERATING CONDITIONS. DEALERS ARE TO REPROGRAM THE ENGINE CONTROL MODULE WITH A MODIFIED FUEL CONTROL CALIBRATION.
PIP4568R
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. TECHNICIAN WILL FOLLOW SERVICE INFORMATION DIAGNOSIS FIRST. IF SERVICE INFORMATION DIAGNOSIS DOES NOT ISOLATE THE CAUSE OF THIS CONCERN PERFORM A CYLINDER DEACTIVATION ACTIVE FUEL MANAGEMENT SYSTEM COMPRESSION TEST IN SERVICE INFORMATION. IF THE RUNNING COMPRESSION OF THE MISFIRING CYLINDER STAYS BELOW 25 POUNDS PER SQUARE INCH REGARDLESS OF THE ACTIVE FUEL MANAGEMENT SOLENOID BEING COMMANDED ON OR OFF, AN ACTIVE FUEL MANAGEMENT LIFTER IS MECHANICALLY COLLAPSED/STUCK OR UNLOCKING AS SOON AS THE ENGINE IS STARTED. REPLACE ALL ACTIVE FUEL MANAGEMENT LIFTERS, AND ALL PLASTIC LIFTER GUIDES. ALSO PERFORM THE CYLINDER DEACTIVATION ACTIVE FUEL MANAGEMENT VALVE LIFTER OIL MANIFOLD DIAGNOSIS AND TESTING IN SERVICE INFORMATION. IF IT ISOLATES A CONCERN WITH THE VALVE LIFTER OIL MANIFOLD, REPLACE IT AND REEVALUATE THE CONCERN. THE ACTIVE FUEL MANAGEMENT LIFTERS CAN ALSO BE MONITORED FOR PROPER OPERATION BY CAREFULLY INSPECTING THE CYLINDER 1, 4, 6, AND 7 ROCKERS AND VALVES WHILE CRANKING OR BRIEFLY AND SAFELY RUNNING THE ENGINE WITH THE VALVE COVERS REMOVED. IF THE VALVE OR VALVES OF AN ACTIVE FUEL MANAGEMENT CYLINDER STOP MOVING WHILE DOING THIS TEST, THE ACTIVE FUEL MANAGEMENT LIFTER IS CAUSING THE CONCERN. FOR 2008-2009 FULL SIZE TRUCK/SUV OR A 2007-2009 CHEVROLET TAHOE WITH THE POLICE PACKAGE REPROGRAM THE ENGINE CONTROL MODULE. ON THE 2008-2009 PONTIAC G8, 2010-2011 CAMARO, AND 2007-2010 FULL SIZE TRUCKS WITH ACTIVE FUEL MANAGEMENT, ALSO DETERMINE IF THE ACTIVE FUEL MANAGEMENT PRESSURE RELIEF VALVE SHIELD THAT IS LISTED IN THE LATEST VERSION OF 10-06-01-008 HAS EVER BEEN INSTALLED. ON PASSENGER CARS WITH THE LS4 ENGINE, DETERMINE IF THE UPDATED OIL PAN GASKET THAT IS LISTED IN THE LATEST VERSION OF 11-06-01-007 HAS BEEN INSTALLED.
PIT3271G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
PIT5074H
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
PIT5099A
A/C Blows Warm Or Poor Performance.
PIT5264B
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
PIT5353
XM Audio Traffic And Travel Link Availability And Operation.
PIT5319
Bluetooth Stays Connected After RAP Is Canceled.
PIT5319A
Bluetooth Stays Connected After RAP Is Canceled.
05-02-32-008D
GENERAL MOTORS: DIAGNOSING POWER STEERING CONCERNS. IN RARE CASES, CUSTOMERS MAY COMMENT ON A LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE OF MANEUVERS. *JS UPDATED 09/02/14*LJ
Recalls
Vehicle Recalls
1406130001
High Voltage Safety ? High Voltage Disabling
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
PIT5264
Canadian Customers Unable To Place Calls In The United States
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PI0754A
Rear and Side Tempered Glass Spots.
PI-0018-B
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
4112
SAG OR HESITATION ON ACCELERATION (NORMAL OPERATING CHARACTERISTICS). EQUIPPED W/ GASOLINE ENGINE AND AUTOMATIC TRANSMISSION. *NJ UPDATED 1/30/08. *NJ UPDATED 10/01/08. *PE UPDATED 8/12/09. *PE UPDATED 9/23/13. *PE UPDATED 11/12/13. *PE
070847004
INFORMATION ON BODY CONTROL MODULE (BCM) GROUNDS. *NJ UPDATED 7/19/13. *PE
1308116001A
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
120310003
Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns
PI0373A
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
PIC5588A
Programming And Activation Of Replacement OnStar Modules.
PIT4506C
Questions Regarding Reducing Tire Pressures.
PI-0764
GM-SUBURBAN 2500/YUKON XL 2500: BETWEEN PITMAN ARM AND VEHICLE FRAME, CONTACT WITNESS MARKS WAS OBSERVED, AND BETWEEN FRONT CALIPER BRACKET LOWER BOLTS AND LOWER CONTROL ARM. *PE
PIT-3749D
GM: ON SOME TRUCK MODELS THERE IS SOME FRAME CORROSION. *RM UPDATED ON 5/2/2012. *KB
PIT-4056
GMC: UNABLE TO COMMUNICATE WITH THE EBCM DTC U0121. *NJ VEHICLES EQUIPPED WITH JL4. UPDATED 9/30/08. *PE UPDATED 6/27/11. *PE UPDATED 4/6/12. *PE
05-09-40-002E
GM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK. *RM UPDATED 12/6/11. *PE
PIT 4162
SERVICE STABILITY LAMP DTC C0131. *NJ UPDATED 4/1/08. *NJ UPDATED 6/26/08. *NJ UPDATED 12/18/08. *PE UPDATED 8/1/11. *PE
050232008
GEAR BOX POWER STEERING PUMP, P/S PERFORMANCE CONCERNS. *NJ UPDATED ON 6/30/2011. *KB
PIT-5075
GM: THE VEHICLE RUNS OUT OF GAS WITH A QUARTER TANK STILL LEFT ON THE FUEL GUAGE. VEHICLE RESTARTS WHEN KEY IS CYCLED. *RM
3189
UNABLE TO DISABLE AUTO DOOR LOCKS. THIS INCLUDES 05 CHEVROLET GMC CADILLAC FULL SIZE TRUCKS AND UTILITIES. *EH ALSO INCLUDES AVALANCE, SILVERADO SUBURBAN TAHOE; GMC SIERRA, YUKON, DENALI, YUKON XL, DENALI XL. UPDATED 8/26/08. *PE UPDATED 5/9/11. *PE
070232002
EI07082 - POWER STEERING FLUID LEAKING FROM POWER STEERING GEAR/RACK ASSEMBLY. *KB UPDATED ON 09/21/07. *NJ UPDATED 10/5/07. *NJ UPDATED 2/15/08. *NJ UPDATED 5/19/08. *NJ UPDATED 2/17/10. *PE UPDATED 3/30/11. *PE
4225
SERVICE STABILITY LAMP DTC C0710. *NJ UPDATED 3/25/11. *PE
PIT4046
SERVICE BRAKES SOON MESSAGE DTC C0299. *NJ UPDATED 5/13/08. *NJ UPDATED 12/5/08. NO HYBRIDS VEHICLES. *PE
4322
UNWANTED STABILITY ACTIVATION AND/OR C0710 WITH LIFT/LOWER KITS-DIFFERENT TIRES/WHEEL. WITH RPO JL4. *NJ UPDATED 12/18/08. *PE
PIP-4395
GMC: FLARE AND OR HARSH 2-3 SHIFTS. THIS CONDITION MAY BE CAUSED BY LEAKING 1-2-3-4 AND 3-5-R CLUTCH FLUID SEAL RINGS (230). MODELS CADILLACS, CHEVROLETS, GMC, HUMMERS, PONTIACS. EQUIPPED WITH 6L80 (RPO MYC) OR 6L90 (RPO MYD) AUTOMATIC TRANSMISSION. *PE
060941004
PASSENGER SIDE AIRBAG DOOR DOES NOT FLUSH WITH DASH PAD/WARPED. (REPOSITION LOCKING TABS ON AIRBAG PANEL). *KB UPDATED 10/5/07. *NJ UPDATED 9/12/08. *PE
07-08-50-002
THIRD ROW PASSENGER SEAT MAY NOT FOLD DOWN FLAT AND/OR HIGH EFFORT TO RELEASE SEAT BACK, RIGHT REAR SEAT LATCH MAY NOT DISENGAGE (REPLACE INBOARD RECLINER LATCH AND CABLE) *NJ UPDATED 7/15/08. *NJ
07-08-43-010
WINDSHIELD WIPER STREAK AT LOW VEHICLE SPEEDS (REPLACE WINDSHIELD WIPERS AND ARMS). *NJ
08-06-04-016
DIAGNOSTIC INFORMATION ON MIL/SES WITH DTC P0171 (FUEL TRIM SYSTEM LEAN BANK 1) AND/OR P0174 (FUEL TRIM SYSTEM LEAN BANK 2) AFTER BRAKE MASTER CYLINDER REPLACEMENT. *NJ
08-08-45-002
LEFT OR RIGHT POWER OUTSIDE MIRROR INOPERATIVE (INSPECT WIRE HARNESS). *NJ
08049
SERVICE UPDATE FOR INVENTORY AND CUSTOMER VEHICLES--COOLANT LEAK - HEATER HOSE CONNECTION - EXPIRES WITH BASE WARRANTY. *NJ
PIP4054A
EATON LOCKING DIFFERENTIAL CHATTER SHUDDER NOISE ON TURNS, EQUIPPED WITH A LOCKING REAR DIFFERENTIAL RPO G80. *NJ UPDATED 7/17/2008. *PE
PIP4304
DTC P0878, P2714, P2723, TRANSMISSION SLIPS IN 1ST, 2ND, 3RD, OR 4TH GEARS AND/OR LONG GARAGE SHIFTS TO DRIVE, EQUIPPED WITH A 6L50 (MYB), 6L80 (MYC), OR 6L90 (MYD) TRANSMISSION. *NJ
PIP4344
SHORT DURATION COLD START LIFTER TICK NOISE. EQUIPPED WITH THE 5.3 OR 6.0 ACTIVE FUEL MANAGEMENT ENGINES. *NJ
PIT3569
LOW TIRE LIGHT ON AND/OR DIC CHECK TIRE PRESSURE MESSAGE WHEN COLD, WITH RPO UJ6. *NJ
PIT4284
ENGINE STALLS AFTER BEING REMOTE STARTED. *NJ
PIT4316
CHECK LOW TIRE / AFTERMARKET WHEELS / TIRE PRESSURE MONITOR / FMVSS 138 WITH (RPO UJ6). *NJ
PIT4411
UNWANTED ABS OR VALVE ACTIVATION ON LOW SPEED TURNS. WITH STABILITRAC (RPO JL4). *NJ UPDATED 4/1/08. *NJ
4011
AIR BAG INDICATOR LIGHT IS ON. *KB UPDATED ON 12/13/07. *NJ
4512
OUTSIDE DOOR HANDLE LOOSE, INOPERATIVE OR DOES NOT RETRACT. *NJ
3808
CRANK NO START, ROUGH RUNNING, OR DTC P0335. *TT EQUIPPED WITH 5.3L, 6.0L, 6.2L ENGINES. UPDATED 1/30/08. *NJ
3917
ENGINE HAS LOW POWER ON ACCELERATION OR WHEN TOWING. EQUIPPED WITH THE 6.0L LY6 AND L76 ENGINE. *NJ UPDATED 1/29/08. *NJ
3993
NO CRANK/NO START AT TIMES. *TT UPDATED 1/30/08. *NJ
4132
SIR LIGHT ON, DTC'S B0085, B0086, B0087 AND B0088. *NJ
4261
TIRE SIDEWALL IRREGULARITIES. *KB UPDATED 1/30/08. *NJ
4419
SERVICE STABILITRAK MESSAGE C0196 AND/OR U2142. *NJ
070604027
EI07239 - 5.3L, LMG, LC9 DRIVEABILITY SYMPTOMS, HESITATION, MISS, LACK OF POWER, DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0171, P0172, P0174, P1174, P1175, CHECK ENGINE LIGHT, MIL, INJECTOR. *NJ UPDATED 2/19/08. *NJ
060845008
INFORMATION ON AUXILIARY POWER WIRE AT TRAILER AND INSTALLATION OF AFTERMARKET TRAILER BRAKE CONTROLLER - TOWING, TOW *KB UPDATED 11/02/07. *NJ
070849018
VARIOUS ELECTRICAL CONCERNS - INTERMITTENTLY FUNCTIONING OR INOPERATIVE COMPONENT, IP WARNING LIGHT ON, DIC MESSAGE DISPLAYED, DTC SET, NO CRANK/START (REPAIR IP WIRING HARNESS) *NJ
070603005
REPLACEMENT INFORMATION FOR BROKEN T-BOLT ON NEGATIVE AND/OR POSITIVE BATTERY CABLE TERMINAL. *NJ
030309002
REAR LEAF SPRING SLAP OR CLUNK NOISE (REPLACE SPRING INSERTS) *TT UPDATED 10/18/07. *NJ
060863001
HIGH CLOSING EFFORT OF HOOD. *TT (ALIGN HOOD LATCH). UPDATED 09/24/07. *NJ
070849010
INFORMATION ON VEHICLES BUILT WITH OR WITHOUT INSTRUMENT PANEL CLUSTER DAYTIME BACKLIGHTING- NEW FEATURE. *NJ
070940001
FRONT SEATBELT LATCH PLATE REVERSED, FRONT SEATBELT TWISTED (PERFORM REPAIR TO UNTWIST SEATBELT). *NJ
070941004
NEW PROCEDURE FOR CLEARING PASSENGER PRESENCE SYSTEM (PPS) AND SENSING AND DIAGNOSTIC MODULE (SDM) DTCS B0071, B0074, B0081. *NJ
3136
SLIP CONDITION IN 2ND, 3RD, OR 4TH. DAMAGED 2-4 OR 3-4 CLUTCH. *KB UPDATED 10/31/07. *NJ
3959
UNABLE TO LOWER SPARE TIRE FROM UNDERNEATH THE VEHICLE. *NJ
4190
ENGINEERING INFORMATION REQUEST DURING REAR RING AND PINION REPLACEMENT. *NJ
4313
REAR WIPER SWITCH OPERATION WITH REAR WINDOW WIPER (RPO C25). *NJ
4407
AUXILIARY POWER TO 7-WAY TRAILER CONNECTOR. *KB
4422
SERVICE TIRE MONITOR MESSAGE WITH AFTERMARKET WHEELS. *KB UPDATED ON 09/20/07. *NJ
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.