PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIE0877
This engineering informational bulletin provides process for a GM engineering study on curtain Takata Airbag Steering Wheel Modules and needs the used Takata airbags to be returned to GM.
13598
New Vehicle Monitoring Programs Section in IVH
18-NA-180
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIC6026A
This Preliminary Information communication provides information to the technician about the replacement Accessory Power Module does not have an orange wire harness like the original. Technician will need to order a jumper harness General Motors part number 24268507.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP6015
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-236
This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange procedure.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5214F
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
07-08-49-020R
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
19-NA-242
This service bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery pack assembly needs to be replaced and information on how dealers can obtain the refurbish kit.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIT4261J
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIC6495A
This Preliminary information communicates that the New battery section as a broken wiring harness clip, and to use a Velcor strip to hold the harness in place.
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIC6089B
This Preliminary Information communication provides information to the technician about vehicles that may have a Battery Saver Message or red Battery Indicator displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code P0AF8 set in history. Technician will need to the 12 volt battery using the GR8 Battery tester. The technician will need to perform the Direct current Power Conversion Test published in Global Service Information to check for maximum current and voltage output. This test requires the use of a Carbon Pyle load tester. In addition, the technician can select the 14V Power Module Control Function in the Engine Control Module and Accessory Power Module Setpoint in the Body Control Module by using the Scan Tool in order to check that the system is able to respond to current loads. If the test fails, if there were low voltage Diagnostic Trouble Codes or P0AF8 was set, the technician should confirm that the 200 amp fuse located in the X50D Fuse Block is torqued to correct specification. Technician should check the voltage on both sides of the 200 amp Fuse while there is a load applied and comparing the voltage readings. Voltage drop can be checked from the positive battery post to the Accessory Power Module side of the 200 amp fuse as well. If the Accessory Power Module will output current under a load but the voltage is low on both sides of the fuse when compared to the voltage output at the Accessory Power Module, check the following Service Information for any other Diagnostic Trouble Codes that may have led to the low voltage condition, Accessory Power Module output terminal is clean and torqued to specification, The Accessory Power Module output cable ring terminal is properly seated to the Accessory Power Module output terminal post and its condition, and test the voltage drop on the ground cables to the engine block, transmission, body and chassis to ensure they are within specification.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
18-NA-263
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC5611H
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5632G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
21-NA-224
This service bulletin provides repair information to correct a customer concern of vehicle not charging and hybrid loss of isolation.
22-NA-205
This service bulletin provides information on Module Harvesting.
22-NA-207
This service bulletin provides information for dealers/technicians on Advanced Propulsion Battery Pack Repair or Replacement.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT4261H
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
PIC5260F
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP4670J
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
080089014G
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
070601016G
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PI0653F
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP4902P
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5246A
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and ?Reduced Propulsion? messages on the Driver Information Center. Technician will find Diagnostic Trouble Code P1B03. Technician should replace Motor 1 Stator.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIC5650J
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
21NA152
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5214E
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
20NA159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
19NA044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA103
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5260D
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I
This informational bulletin provides information on proper use of floor mats.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA043
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
21NA019
This service bulletin provides Diagnostic Aid information - Surge in EV Mode at a Stop.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18NA263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
000310002L
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
20NA213
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
PIP5628C
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
110089005P
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5226D
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
20NA026
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
PIP5684B
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
PIP4902N
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
120232002B
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
PIC5453C
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
060089029T
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
19NA242
This informational bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery pack assembly needs to be replaced and information on how dealers can obtain the refurbish kit.
PIP5628B
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5684A
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
000310003Z
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
18NA180
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
PIC5650G
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PI0281H
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
100089005I
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
060089029P
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
020089002S
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
040601029J
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
000310003Y
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
16NA119
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
PIT3099T
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
050307009I
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
20NA016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
PIC5903C
This Preliminary Information communication provides information to the technician about vehicles that have Service Vehicle Soon Lamp or Check Engine Lamp is on. Technician may find Diagnostic Trouble Code P0534. Technician will use a scan tool to check for all Diagnostic Trouble Codes that are set, but should not delete any Diagnostic Trouble Codes found. Technician should also capture any Freeze Frame data in a Global Diagnostic System 2 Session Log. Technician will need to inspect the Rechargeable Energy Storage System and replace if it has three notches. On Volt and Ampera models check the Hybrid Processor Control Module 2 for having the latest software. Technician should update the Hybrid Processor Control Module 2 with the latest calibrations if need. If the module is up to date use Global Diagnostic System 2 to monitor the High and Low Side Refrigerant Pressures with the Air Conditioner Compress or Speed with the Heater-Vent-Air Conditioning temperature to maximum cold, high blower speed. Technician should follow published Service Information diagnostics if Diagnostic Trouble Code P0534 sets. If the technician finds both the High and Low Side Refrigerant Pressures are found to be low then connect the Refrigerant Recovery/Recharge Air Condition machine and check the Refrigerant level. Technician should follow ?Refrigerant Loss? in Service Information Diagnostics if the refrigerant level is less than 800 grams. When working on Spark Electric Vehicle technician should follow all published Service Information diagnostics before and other diagnostics or repairs. Technician should use the GE 50300 Refrigerant Recovery/Recharge Air Condition machine and check the R1234yf Refrigerant level. If the Refrigerant level is low technician should follow published Service Information diagnostics. If the Refrigerant level is over 500 grams technician will use Global Diagnostic System 2 to verify if the Remote Heater and Air Conditioning Module is up to date and update if n
PIP5540F
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PI0592F
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
100089009D
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
010842001M
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
PIT3271J
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5074M
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
990420002K
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PI0798A
This preliminary information bulletin provides a procedure to correct a condition of a Check Engine Light with DTC P0C4A that Sets immediately after a repair to the High Voltage battery cooling system that involves draining/refilling of coolant.
PIP5684
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
100089006G
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
This informational bulletin provides information on key code security and information on GM key code look up applications.
010089010N
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
19NA079
This technical bulletin provides repair information to correct a customer concern of a Propulsion Power is Reduced message displayed in the DIC and without DTCs set on higher mileage vehicles by reprogramming the HPCM 2.
PIP4670H
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
N172130462 02
N172130462 02 - Customer Satisfaction Program - Certain 2012 - 2015 model year Chevrolet Volt vehicles and 2014 ? 2016 model year Cadillac ELR vehicles equipped with a high voltage battery, may have a condition where it could gradually lose the ability to maintain voltage. If battery concerns are not addressed, over time the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.
17NA073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
150844001J
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PIP5632B
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3099S
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PI0592E
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
130089008B
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
070601016F
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIP5267A
This Preliminary Information communication provides information to the technician about vehicles that may have a Check Engine Lamp or Service Vehicle Soon lamp on after charging. If the technician finds Diagnostic Trouble Codes P16C4 or P16C5 set in history, the Hybrid Powertrain Control Module will need to be reprogrammed. If the Diagnostic Trouble Codes are current or return and the Hybrid Powertrain Control Module and the Battery Charger Control Module have the current calibrations then processed to follow published Service Information diagnostics. This may lead to Battery Charger Control Module replacement.
080730026F
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
990089019R
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
PIP4905E
This Preliminary Information communication provides information to the technician about vehicles that have a no charge condition when using either the stationary 240V or the 120V charger. Technician may find Diagnostic Trouble Code P0D26 set in the Hybrid Powertrain Control Module 2. Technician will need to check the last 8 digits of the (VIN) Vehicle Identification Number. If the Vehicle Identification Number number is less than Vehicle Identification Number BU100954, perform the latest version of PIP4875 to program the Hybrid Powertrain Control Module 2. If the vehicle is a return or built after Vehicle Identification Number BU100954 Plug in the 120V charger and note the behavior of the charge indicator light on the Instrument Panel and the lights on the charge cord set Electric Vehicle Supply Equipment. If the light on the Instrument Panel is not steady green during a charging event, and the two upper charge cord set lights are steady green, record a GDS 2 snapshot from the Battery Charger Control Module Data. While monitoring the data in Global Diagnostic System 2, manipulate the charge cord coupler for proximity voltage changes. If the data has an erratic signal inspect the charge port receptacle connector for signs of water intrusion or corrosion in both the vehicle harness side and charge port side.
PIC5920J
This Preliminary Information communication provides information to the technician about vehicles that will not charge and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.
PIT3099R
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
PIP4871D
This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp on. Technician my find Diagnostic Trouble Code P1B0F and or Diagnostic Trouble Code P1B10 set in the Hybrid Powertrain Control Module. Dealer should explain to the customer that inadvertently shutting the vehicle off while in motion (out of park) may cause this Malfunction Indicator Lamp to illuminate, and this is design intent.
050604022Q
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
1308116001E
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
000601012J
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
120941001B
This informational bulletin provides information on how to determine whether or not an airbag module is counterfeit or not and what to do if a counterfeit airbag is found.
PIC5856F
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.
PIC5920H
This Preliminary Information communication provides information to the technician about vehicles that will not charge and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.
PIC5921B
This Preliminary Information communication provides information to the technician about vehicles that are unable to charge the hybrid battery and the malfunction Indicator lamp is illuminated on the Instrument Panel Cluster. Technician may find a current or history code P16C1 or P16C2 set in the Battery Charging Control Module. Technician should update the Battery Charging Control Module with the latest software in Tis 2 Web. If the technician experiences any issues while programming the Battery Charging Control Module, please contact Techline for further assistance.
PIC6366
This Preliminary Information communication provides additional information to the technician about how to diagnosis a vehicle that will not shift out of park.
PIP5463A
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on and may have a loss of propulsion. Technician may find Diagnostic Trouble Code P0604 set in the Hybrid Powertrain Control Module Technician will need to replace the (T6) Power Inverter Module.
PIP4670G
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
060847001O
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIC6292C
This Preliminary information communicates that a Propulsion Power is reduced message occurs during regular operation, and there are no DTCs present, then contact GM Technical Assistance for direction
PIT5074L
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP5632A
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
19NA117
This informational bulletin provides diagnostic information for a No Start, Loss or Reduction of Propulsion condition, advising the tech to test the battery packs and not just replace the 12 volt battery.
PIC5523G
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank with a "Waiting to Initialize" message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2.
080730035D
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
19NA114
This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the camshaft cover to correct a MIL On w/DTC P0171.
PIC6074A
This Preliminary Information communication advises the technician that some vehicles were not delivered with the Battery Energy Control Module with the latest calibration. Technician may find a Diagnostic Trouble Code P0AA6. Technician will need to update the Battery Energy Control Module with the latest calibrations using Service Programming System.
PIC6136A
This Preliminary Information communication provides information to the technician about vehicles with an original 2 x 4 Motor A resolver connector. There is a new sealed 1 x 6 design for resolver signal robustness under vibration. Technician will need to replace the internal harness, Generator Position Sensor Stator for Motor A, and Drive Motor Power Inverter Module Cable Terminal Insulator Block.
PIP5332A
This Preliminary Information communication provides information to the technician about vehicles that have transmission fluid found in the Power Inverter Module aux pump connector. Technician will need to replace the Aux pump with new harness and clean Power Inverter Module connections.
000310006N
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5640
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIC5404A
This Preliminary communication provides information to the technician and the customer about vehicles that will not charge at a remote location due to improper operation or not having the proper infrastructure for the 120V charge cord.
PIC5423E
This Preliminary Information communication provides information to the technician with some additional steps that are needed to help perform a successful brake bleed on the Chevy Volt or the Cadillac ELR. Technician will need to use the tool J-29532-B to maintain 30 pounds per square Inch during the brake bleeding process.
PIP5226C
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
080089014E
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
19NA049
This technical bulletin provides repair information to correct a customer concern of reduced propulsion power without DTCs on higher mileage vehicles (with P1.4 Cell Chemistry).
PIC5978B
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P0606 during normal vehicle servicing procedures such as clearing codes or connecting the 12 volt battery. To clear the Diagnostic Trouble Code technician will need to close all doors and rear hatch, press and hold the power button to put the vehicle into service mode, clear the Diagnostic Trouble Code using Global Diagnostic System 2, Power off the vehicle, open and close the driver?s door, wait one minute, and start vehicle and ensure Malfunction Indicator Lamp is not illuminated.
PIC5260C
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC6292B
This Preliminary information communicates that a Propulsion Power is reduced message occurs during regular operation, and there are no DTCs present, then contact GM Technical Assistance for direction
PIT4610F
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com. or http://www.nfpa.org/
PIP4891H
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0497 stored. Technician will inspect all Evaporative Emissions System components and replace any component that is saturated with liquid fuel. Also Evaporative Emissions System lines should be blown out. Insure the customer is aware that over filling the fuel tank may lead to a repeat concern.
PIP4870D
This Preliminary Information communication provides information to the technician about vehicles that may have a engine noise is sometimes louder than expected. Also will explain the known normal and abnormal reasons why the engine may be louder. When the vehicle speed is between 25-50 miles per hour the road noise does not mask the engine noise this is considered normal. When the vehicle is first started for the day the system will perform a catalyst preconditioning for about a minute. At this time the engine will seem louder than normal, this is normal. At times the engine often runs at wide open throttle, but at a reduced speed. This sound is uncharacteristic of a four-cylinder engine in a traditional sedan, but is a characteristic of an extended range electric vehicle such as the Chevrolet Volt. Technician will be able to inspect for abnormal induction ground-out conditions. These locations should be checked lower rubber isolator on air box not installed correctly or missing, upper induction resonator cover not installed properly, refrigerant line not bolted to engine support bracket, and throttle body contacting coolant pipes behind it. Abnormal exhaust ground-out conditions should also be inspected. These locations are at the exhaust clamp rearward of the second catalytic converter is contacting the battery heat shield, exhaust resonator underbody is contacting the heat shield. Repair any abnormal issue found.
030729004L
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
PIC5442C
This Preliminary Information communication provides information to the technician about vehicles equipped with absorbent glass mat 12 volt battery. Technician should insure that the EL-50313 Midtronics GR8 battery charger/tester has the current calibrations. When using the battery charger insure that absorbent glass mat and the correct cold cranking amps is selected.
PIP4670F
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
1008110001H
This informational bulletin provides information on proper use of floor mats.
PIP4869F
This Preliminary Information communication provides information to the technician about vehicles that display a ?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.
110089005N
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
070849020P
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
1008110001G
This informational bulletin provides information on proper use of floor mats.
19NA064
This informational bulletin provides information for dealers/technicians on when vehicle pulls to the left or right when regenerative braking paddle applied, and/or when brake pedal applied.
PIC5414J
This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency. Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range.
PIP4869E
This Preliminary Information communication provides information to the technician about vehicles that display a ?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.
PIP4902M
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
100845001F
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
090089002Q
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5632
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
110849001Z
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIP4902L
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
PIP4859E
This Preliminary Information communication provides information to the technician on the steps to vacuum fill to ensure the cooling system is properly filled. Technician will need to use special tool GE-47716 Vac-N-Fill Coolant Refill Tool. Technician will also perform Hybrid/EV Battery Pack Coolant Pump Bleed Procedure in the GDS2 tool. After performing the GDS2 coolant bleed procedure drive vehicle for approximately 5 miles in a slalom type of situation to purge any remaining air from battery pack cooling plates.
120089002C
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIP5540D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT4945H
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIP5628
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
090089016F
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
110849001Y
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
PIC6132A
This Preliminary Information communication provides information to the technician about vehicles that have the chime sounding for 8 to 10 minutes after the vehicle is running and all the doors closed. The concern may have started after the body control module was updated. Make sure the keyless entry module software is at the latest available from TIS2WEB. The software mismatch between the two modules can cause this concern. If the software is up to date follow normal service information diagnostics.
PIP5081L
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
090089002P
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIC5903B
This Preliminary Information communication provides information to the technician about vehicles that have Service Vehicle Soon Lamp or Check Engine Lamp is on. Technician may find Diagnostic Trouble Code P0534. Technician will use a scan tool to check for all Diagnostic Trouble Codes that are set, but should not delete any Diagnostic Trouble Codes found. Technician should also capture any Freeze Frame data in a Global Diagnostic System 2 Session Log. Technician will need to inspect the Rechargeable Energy Storage System and replace if it has three notches. On Volt and Ampera models check the Hybrid Processor Control Module 2 for having the latest software. Technician should update the Hybrid Processor Control Module 2 with the latest calibrations if need. If the module is up to date use Global Diagnostic System 2 to monitor the High and Low Side Refrigerant Pressures with the Air Conditioner Compress or Speed with the Heater-Vent-Air Conditioning temperature to maximum cold, high blower speed. Technician should follow published Service Information diagnostics if Diagnostic Trouble Code P0534 sets. If the technician finds both the High and Low Side Refrigerant Pressures are found to be low then connect the Refrigerant Recovery/Recharge Air Condition machine and check the Refrigerant level. Technician should follow ?Refrigerant Loss? in Service Information Diagnostics if the refrigerant level is less than 800 grams. When working on Spark Electric Vehicle technician should follow all published Service Information diagnostics before and other diagnostics or repairs. Technician should use the GE 50300 Refrigerant Recovery/Recharge Air Condition machine and check the R1234yf Refrigerant level. If the Refrigerant level is low technician should follow published Service Information diagnostics. If the Refrigerant level is over 500 grams technician will use Global Diagnostic System 2 to verify if the Remote Heater and Air Conditioning Module is up to date and update if n
010089010M
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
17NA346
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
17NA170
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
100089005H
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
This warranty administration bulletin provides policy information on required operating procedures.
060089026O
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
PIC5650F
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5214D
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080089014C
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIC6015C
This Preliminary Information communication provides information to the technician when the vehicle will not charge the high voltage battery, current Diagnostic Trouble Codes, and the vehicle will not shift out of park. Technician will follow Service Information for any current Diagnostic Trouble Codes. Technician will insure the charge cord is working correctly. Verify that the issue was not a result of charging infrastructure. Also monitoring the proximity signal for an improper or noisy signal as called out in the current version of PIP4905 may assist in finding a receptacle concern. Inspect the charge receptacle for cracking or water intrusion. If you find an issue with the charge receptacle, a new updated charge receptacle has been released to address the issues.
PIP4841U
This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5540B
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
PIP4925B
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
18339
Customer Satisfaction. During the period from December 10, 2017 through July 11, 2018, some vehicle owners may have been incorrectly denied the 8 years/80,000 miles emissions warranty coverage for the replacement of an Electro-hydraulic Brake Control Module (EBCM). This resulted in these owners being erroneously charged for this repair. Owners who paid for the replacement of an EBCM during this period that would have been covered under the 8 years/80,000 miles emissions warranty will be reimbursed for this repair.
PIC6107A
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
PIT5353C
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIC5667B
This Preliminary Information communication provides information to the technician to address a low voltage concern that causes a "Service Power Steering" message. Dealer will inspect the X50 auxiliary under hood fuse box for loose connections.
PIC6097A
This Preliminary Information communication provides information to the technician for balancing a hybrid battery pack after replacing a battery section. Certain unlisted codes may be experienced when using the battery service tool EL50332. If the codes are experienced check the following before calling Midtronic. Please make sure the USB memory stick is fully inserted into the machine. Make sure to follow the on screen instructions do not hook the machine to the battery section until instructed to do so. The balance machine should be on the latest software version available by following the latest version of preliminary information number PI1125.
PIP4890B
This Preliminary Information communication provides information to the technician about vehicles that will not start and a message on the Drivers Information Center (DIC) displays: "Battery Too Cold, Plug In To Warm" message. Dealer should communicate to the customer to plug the vehicle in to allow the charging system to warm the high voltage battery, and then the vehicle can be started.
PIP5601
This Preliminary information communicates
PIP5222A
This Preliminary Information communication provides information to the technician about the difficulty in detecting internal combustion engine misfires with a fully charged high voltage battery. Technician should ensure that the high voltage battery charge indicator is showing at least 2 bars below fully charged whenever performing strategy based diagnostics related to misfire.
PIT4945G
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIT5099D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5596
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5241B
This Preliminary Information communication provides information to the technician about improper engine block cleaning during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.
PIP4841T
This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP4902K
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5163D
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5611G
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIC5260B
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099C
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5953D
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5399A
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
1208132001E
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
PI0754C
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
080730035C
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIP4843K
This Preliminary Information communication advises the technician that effective November 1st, 2010 the Drive Motor Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center Has now ended.
PI0281G
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIC5611F
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
130089010B
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
060089031E
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
110849001W
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
000089027J
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
110089002C
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
030089006P
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
17NA215
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
090604015C
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
090604026N
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
110089005L
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIP5201B
This Preliminary Information communication provides information to the technician about vehicles that may have misfires or rough running on cold start up. Technician may find a Diagnostic Trouble Code P0300. Technician will need to use a scan tool and observe Crankshaft Position Re-sync Counter parameter. The Re-sync Counter parameter should remain at 0 during all operating conditions, and while manipulating the related harnesses and connectors between the crankshaft position sensor and the Engine Control Module. Technician will need to inspect for water intrusion in related connectors, terminals, and components. Tech will need to bring the vehicle up to engine coolant temperature that was stored when Diagnostic Trouble Code P0300 was set. After the engine coolant temperature is up to temperature technician will need to perform compression and cylinder leakage and record the readings. Technician should also verify correct fuel system pressure, inspect the heated oxygen sensors for contamination from fuel, silicon, or the incorrect use of room temperature vulcanization silicone sealant, and inspect the spark plugs for incorrect heat range, coolant or oil fouling, carbon tracking, cracks or insulator fractures at the tip. Technician should also Test for coolant contamination into the cylinders.
PIP4670E
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP5081K
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
030603004W
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
060601010D
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
150603001D
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIP5226B
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT3271H
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5540A
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
050851001I
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIC6292A
This Preliminary information communicates that aPropulsion Power is reduced message occurs during regular operation, and there are no DTCs present, then contact GM Technical Assistance for direction
PIC6309A
This Preliminary information communicates to Call TAC if the customer has a reudcued power message that does not fail under the normal area. This to program the HPCM2.
060089026N
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
010310003P
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5540
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
050604022O
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
PIC5650D
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC5491K
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
040089015R
This warranty administration bulletin provide policy information on required operating procedures.
16NA075
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
000310003W
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
080730026E
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
070089037L
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
120089007A
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
150603001C
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
070089036I
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
010601011J
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
040730013D
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
This bulletin describes the Dealer special tool loan program process.
070604019F
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
PIC3100F
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIC6309
This Preliminary information communicates to Call TAC if the customer has a reudcued power message that does not fail under the normal area. This to program the HPCM2.
PIC5650C
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC5955A
This Preliminary Information communication provides information to the technician about the proper way to address a Rotor B bearing noise. General Motors Technical Assistance Center recommends Rotor B replacement, this must be done off car per Service Information.
17NA319
This informational bulletin provides Diagnostic Tips for Loss Of Brakes, Brake Pedal Going To Floor, Brake Pedal Hard, Brake Pedal Mushy, Possible Service Brake Assist and/or Service Stabilitrak Lights Illuminated leading them to the newly updated bleed procedures.
PIC5492F
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353B
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
070849020M
IPC Odometer Programming Method Quick Reference Guide
150089004B
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Essential Tools that Include Consumable Parts (U.S. Only)
17-NA-319
Diagnostic Tips for Loss Of Brakes, Brake Pedal Going To Floor, Brake Pedal Hard, Brake Pedal Mushy, Possible Service Brake Assist and/or Service Stabilitrak Lights Illuminated Condition Some customers may comment on the brake pedal going to the floor, brake pedal hard, brake pedal mushy, or possible Service Brake Assist and/or Service Stabilitrak lights illuminated
PIT5236K
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
030603004V
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP4723C
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5074K
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
040601029I
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
PIP4841S
This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery and Battery Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
000601012H
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIT5389E
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC6185A
This Preliminary Information communication provides information to the technician with a diagnostic tip for navigation radios that have inaccurate entries at times when using the voice recognition to input the address. When using the Navigation command "Address" or "Destination" this Allows an address to be stated as a one-shot method. When using the Navigation command "Directed Address" this Allows an address to be stated one step at a time. Directed address option may be a better choice for entering that address.
PIT3099Q
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
070601016D
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
13-08-116-001C
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
99-08-51-001D
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PIP5163C
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5932B
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
This warranty administration bulletin provide policy information on required operating procedures.
08-08-44-029H
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
04-00-89-015P
This warranty administration bulletin provide policy information on required operating procedures.
11-08-49-001V
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
17-NA-244
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
03-03-10-007J
This informational bulletin provides information on the temporary tire flat spotting condition.
10-00-89-005F
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
PIC6292
This Preliminary information communicates that aPropulsion Power is reduced message occurs during regular operation, and there are no DTCs present, then contact GM Technical Assistance for direction
PIC5611E
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIC5920G
This Preliminary Information communication provides information to the technician about vehicles that will not charge and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.
PIP4841R
This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery and Battery Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP4840R
This Preliminary Information communication advises the technician that the 4ET50 electric variable automatic transmission assembly and component restriction has ened for the 2011-2016 MY Chevrolet Volt and Cadillac ELR.
PIC5588D
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIC5856E
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.
PIP5081J
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
PIT3099P
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
00-03-10-002K
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
05-00-89-029D
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
16-NA-383
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
17-NA-157
This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the incorrect filter.
03-00-89-006N
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
04-00-89-015O
This warranty administration bulletin provide policy information on required operating procedures.
11-00-89-005K
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
17-NA-126
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
16-NA-355
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PI0281F
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
10-08-110-001F
This informational bulletin provides information on proper use of floor mats.
03-06-03-004U
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
99-04-20-002J
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
15-08-44-001I
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PI0671A
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
17-NA-067
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
PIC5920F
This Preliminary Information communication provides information to the technician about vehicles that will not charge and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.
06-08-47-001M
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
15-06-123-001C
This informational bulletin advises the possible concerns that can happen when using a stop leak additive in the cooling system.
PIP4843J
This Preliminary Information communication advises the technician that effective November 1st, 2010 the Drive Motor Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
10-00-89-006F
This informational bulletin provides information for dealers how to submit a product information report.
PIT5389C
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
07-07-30-010D
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
PIC4935F
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIC5414H
This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency. Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range.
PIC5856D
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.
PIP4723B
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
16-NA-338
This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
17-NA-047
This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message due to dirt and debris.
GCUS-3-848
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
PIC3278G
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5523F
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank with a "Waiting to Initialize" message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2.
PIC5959C
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIC5588C
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
02-00-89-002Q
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
01-03-10-003O
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5029H
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP4902J
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5463
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on and may have a loss of propulsion. Technician may find Diagnostic Trouble Code P0604 set in the Hybrid Powertrain Control Module Technician will need to replace the (T6) Power Inverter Module.
PIP4843H
This Preliminary Information communication advises the technician that effective November 1st, 2010 the Drive Motor Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5462
This Preliminary Information communication provides information to the technician about Product Engineering is conducting a study on high mileage power inverters. Technician should replace the Drive Motor Generator Control Module with no expense to the customer.
PIP5201A
This Preliminary Information communication provides information to the technician about vehicles that may have misfires or rough running on cold start up. Technician may find a Diagnostic Trouble Code P0300. Technician will need to use a scan tool and observe Crankshaft Position Re-sync Counter parameter. The Re-sync Counter parameter should remain at 0 during all operating conditions, and while manipulating the related harnesses and connectors between the crankshaft position sensor and the Engine Control Module. Technician will need to inspect for water intrusion in related connectors, terminals, and components. Tech will need to bring the vehicle up to engine coolant temperature that was stored when Diagnostic Trouble Code P0300 was set. After the engine coolant temperature is up to temperature technician will need to perform compression and cylinder leakage and record the readings. Technician should also verify correct fuel system pressure, inspect the heated oxygen sensors for contamination from fuel, silicon, or the incorrect use of room temperature vulcanization silicone sealant, and inspect the spark plugs for incorrect heat range, coolant or oil fouling, carbon tracking, cracks or insulator fractures at the tip. Technician should also Test for coolant contamination into the cylinders.
08-03-10-006F
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
11-08-49-001U
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
03-08-46-004S
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PI0659F
This preliminary informational bulletin provides a procedure to replace the steering column or repair as necessary to correct conditions of Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
PIC5759B
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4733K
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
99-00-89-019O
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIT5236J
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
07-08-49-020L
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIC5414G
This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency. Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. Technician should review the last version of PIC6231 if working on a 2017 Volt. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner?s manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range.
08-08-44-015H
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
99-00-89-019N
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC5492E
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
01-03-10-003N
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
05-03-08-002H
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
02-00-89-002P
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
05-00-89-055F
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
PIC6233
This Preliminary Information communication provides information to the technician about vehicles that when an incoming Bluetooth call will ring through the vehicle system, but the call can only be answered by using the handset. Technician can update the radio using the latest version of 15-NA-081 if the vehicle is 2014 or newer. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP4840Q
This Preliminary Information communication advises the technician that the 4ET50 electric variable automatic transmission assembly and component restriction for the 2011-2016 MY Chevrolet Volt and Cadillac ELR. Dealer will need to call General Motors Technical Assistance Center for further assistance.
PIT3099N
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIP5163B
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
11-00-89-004B
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
06-08-64-001D
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
01-03-10-003M
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
00-03-10-003V
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
11-08-49-001T
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
PIT5389B
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
04-06-04-051E
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
04-06-04-051D
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
040604051D
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIC5978A
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P0606 during normal vehicle servicing procedures such as clearing codes or connecting the 12 volt battery. To clear the Diagnostic Trouble Code technician will need to close all doors and rear hatch, press and hold the power button to put the vehicle into service mode, clear the Diagnostic Trouble Code using Global Diagnostic System 2, Power off the vehicle, open and close the driver?s door, wait one minute, and start vehicle and ensure Malfunction Indicator Lamp is not illuminated.
PIT5236H
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
16NA355
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
030603004S
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004T
Battery Testing and Warranty Replacement Requirements (North America ONLY)
040089015N
This warranty administration bulletin provide policy information on required operating procedures.
080730026D
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
050604022N
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
090089002N
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
100844006D
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
00-03-10-003U
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
05-08-44-024E
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
07-00-89-037J
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
08-08-44-029G
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
09-00-89-008C
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP4841P
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HIGH VOLTAGE DRIVE MOTOR BATTERY AND BATTERY SECTIONS ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.
09-00-89-016E
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
11-00-89-005J
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
02-08-98-002G
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
08-08-44-015G
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
01-00-89-010L
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
07-08-49-020K
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
01-03-10-003L
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
PIC5491J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIP5029G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
05-00-89-072D
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
PIC5523E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A NO CRANK WITH A "WAITING TO INITIALIZE" MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0AFA IN THE HYBRID POWERTRAIN CONTROL MODULE 2. TECHNICIAN WILL NEED TO INSURE THAT THE 12 VOLT BATTERY IS FULLY CHARGED. THEN INSTALL THE MULTIPLE DIAGNOSTIC INTERFACE AND OPEN GLOBAL DIAGNOSTIC SYSTEM 2 OPEN THE HYBRID POWERTRAIN CONTROL MODULE THEN USE THE CONTROL FUNCTION FEATURE TO SELECT CHECK HIGH VOLTAGE SYSTEM RELATED DIAGNOSTIC TROUBLE CODES. THEN CLICK ON RESET TO CLEAR THE DIAGNOSTIC TROUBLE CODES. WAIT 45 SECONDS THEN EXIT THE SCREEN. NEXT SELECT CHECK SECURED HIGH VOLTAGE DTC SELECT THE CLEAR DTCS THEN CLICK ON RESET TO CLEAR THE DIAGNOSTIC TROUBLE CODES. NOW REMOVE THE MULTIPLE DIAGNOSTIC INTERFACE FROM THE VEHICLE THEN SHUT THE VEHICLE DOWN AND LET IT SLEEP FOR THREE MINUTES. AT THIS TIME DISCONNECT THE 12 VOLT BATTERY AND TOUCH THE BATTERY CABLES TOGETHER AND THEN RE-INSTALL AFTER 15 SECONDS. START THE VEHICLE AFTER A 3 MINUTE WAITING PERIOD. IF THE VEHICLE STILL HAS A NO CRANK CONCERN FOLLOW PUBLISHED SERVICE INFORMATION DIAGNOSIS.
16NA241
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
PIT5074J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
PI0388F
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
PIP4786C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
030603004R
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
GCUS-9-2629
38170 - Special Coverage. The accelerator pedal can break at the stalk just below the housing due to the driver entering or exiting the vehicle with their foot resting on the accelerator pedal. If the pedal breaks, it would not be possible to operate the accelerator once the stalk has broken off. The vehicle would return to idle regardless of transmission gear position. If this condition occurs within the stated terms dealers will replace the accelerator pedal.
16NA249
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.
070898001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
110849001S
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
000601026I
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.
00-06-01-026H
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
16-NA-223
This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
00-03-10-006M
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.
PI1237B
THIIS INFORMATION BULLETIN PROVIDES INFORMATION ON HOW THE EXHAUST AND INTAKE CAMSHAFT POSITION EXCITER WHEEL MUST BE INSTALLED PROPERLY TO PREVENT A CUSTOMER CONCERN ON AN INTERMITTENT CRANK/NO START.
PIC4788G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN OF DIAGNOSTIC INSTRUCTIONS TO TAKE WHEN THE KEY WILL NOT FOLD INTO THE FOB OR WILL NOT STAY IN THE FOLDED POSITION. THE TECHNICIAN MAY COMMENT THAT THE KEY IN THE FOB WILL NOT FOLD CLOSE OR STAY LATCHED CLOSED. DAMAGE TO THE FOLDING MECHANISM COULD RESULT FROM STORING THE KEY IN THE DOOR LOCK CYLINDER AND ACCIDENTLY BUMPING OR MAKING CONTACT WITH THE KEY FOB. PLEASE ADVISE ALL DEALER PERSONNEL TO REFRAIN FROM STORING THE KEY IN THE DOOR LOCK EVEN FOR BRIEF PERIODS.
07-03-10-008E
THIS INFORMATIONAL PROVIDES INFORMATION ON SLIGHT OR MILD TIRE FEATHERING AND RECOMMENDED PRACTICES.
PIC5428G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. THE ELECTRONIC BRAKE CONTROL MODULE MAY HAVE ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES C0035-C0050 WITH SPECIFICALLY SYMPTOM 18, 5A, OR 0F. TECHNICIAN WILL GAIN ACCESS TO THE CORRECT WHEEL BEAR PER THE DIAGNOSTIC TROUBLE CODE THAT IS SET. IF DEBRIS IS FOUND ON THE MAGNETIC ENCODER RING IT WILL NEEDED TO BE CLEANED.
15-08-44-001H
THIS INFORMATIONAL BULLETIN PROVODES INFORMATION ON THE GM OF CANADA ONSTAR CELLULAR COMMUNICATION UPGRADE.
11-08-49-001R
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
PI1521B
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED.
PIP5094A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
10-08-110-001E
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.
09-06-04-026M
This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
99-08-51-007G
This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
PI0592D
This informational bulletin provides information on service programming system (SPS) errors.
PIC-6204
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN AFTER THE INSTRUMENT PANEL CLUSTER WAS REPLACE MAY NOT BE ABLE TO CHANGE THE DIMING SETTING. ENGINEERING IS AWARE OF THE CONCERN AND WILL RELEASE A SOFTWARE UPDATE TO ADDRESS THIS ISSUE IN THE FUTURE.
12-08-132-001D
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
PIP-3140-G
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS AFTERMARKET ACCESSORIES INSTALLED ON THE VEHICLE THAT CAN CAUSE THESE ISSUES.
11-08-49-001Q
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF.
SB-02-07-30-029Z
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.
SB-16NA-131
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS.
PIC-5374-D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5374D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PI-0659-E
THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO INSPECT AND REPLACE THE STEERING COLUMN SEAL TO CORRECT A CUSTOMER CONCERN ON A RUBBER SQUEAK TYPE NOISE WHEN TURNING THE STEERING WHEEL DUE TO THE SEAL FOR THE INTERMEDIATE SHAFT, LOCATED AT THE FRONT OF DASH, RUBBING ON THE ROTATING INTERMEDIATE STEERING SHAFT.
PIP5168E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
PIC4707E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SB-10-08-46-001C
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.
SB-15-06-03-001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
SB-03-06-03-004Q
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
SB-06-08-47-001L
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
SB-07-06-01-016C
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
SB-16-NA-119
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
PI-0754-B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
SB-16-NA-117
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PI-0281-E
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
PIC-5260-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC5260A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
SB-03-07-29-004K
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
SB-16-NA-109
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS.
PIT5236G
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
00-03-10-002J
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
PIP4841N
This Preliminary Information communication advises the technician that the high voltage drive motor battery and battery sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to call General Motors Technical Assistance Center for further assistance.
PI0572C
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PI0360F
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
PIC6120A
This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and the last device used was an Apple product, the Apple products will not autoconnect. The system will connect to one of the other devices instead. This concern is usually noticed after Retained Accessory Power has cancelled and the vehicle has gone to sleep. Advise the customer that they will need to update their Apple device to the latest operating system.
08-00-89-014B
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
PIC6015B
This Preliminary Information communication provides information to the technician when the vehicle will not charge the high voltage battery, current Diagnostic Trouble Codes, and the vehicle will not shift out of park. Technician will follow Service Information for any current Diagnostic Trouble Codes. Technician will insure the charge cord is working correctly. Verify that the issue was not a result of charging infrastructure. Also monitoring the proximity signal for an improper or noisy signal as called out in the current version of PIP4905 may assist in finding a receptacle concern. Inspect the charge receptacle for cracking or water intrusion. If you find an issue with the charge receptacle, a new updated charge receptacle has been released to address the issues.
07-00-89-037I
This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
16-NA-075
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
PIC5414F
This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency. Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner?s manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range.
PIC6181
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
08-07-30-026C
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIC6116A
This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music through Bluetooth uses a lot of the radio's processing resources. If the radio is also dedicating a large amount of resources to other applications such as navigation, booting, or XM Weather the Bluetooth audio may hesitate/skip as the system is being heavily loaded.
PIP5232C
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
11-08-49-001P
This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing
16-NA-069
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
03-00-89-006M
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
06-00-89-029M
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
09-00-89-002M
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
04-00-89-015K
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
15-06-123-001A
This informational bulletin provides Information on the Use of Stop Leak Additives in the Coolant System and If a dealership or customer installs a stop leak product or any type of additive to the cooling systems the cost to repair the vehicle will be the responsibility of the dealership or customer.
12-03-10-001C
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
PIC5953A
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
16-NA-055
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
02-08-42-001I
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
04-06-01-029H
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
PIP5226A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
08-08-44-015F
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
01-08-42-001K
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
02-08-98-002F
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
PIP4843G
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE DRIVE MOTOR GENERATOR CONTROL MODULE IS BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.
16-NA-025
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
PIC5414E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN WHAT AFFECTS ELECTRIC RANGE AND PROVIDES DRIVING TIPS FOR BETTER ENERGY EFFICIENCY. VEHICLES MAY HAVE AN ELECTRIC RANGE IS LESS THAN CUSTOMER EXPECTATIONS OR WHAT IS BEING DISPLAYED ON THE IN-VEHICLE DISPLAY FOR EV RANGE. THE DISTANCE YOU CAN GO IN AN ELECTRIC VEHICLE VARIES WITH THE OUTSIDE TEMPERATURE. ALL ELECTRIC VEHICLES ARE LESS EFFICIENT IN COLD OR HOT CONDITIONS. THIS IS A FUNCTION OF BATTERY STORAGE CAPABILITY AND INCREASED USE OF CABIN HEAT AND/OR AIR CONDITIONING IN THESE CONDITIONS. THE VEHICLE MUST ALSO MAINTAIN A CONSISTENT BATTERY TEMPERATURE IN ORDER TO MAINTAIN DESIRED LONG TERM PERFORMANCE. TIRE PRESSURE CAN HAVE AN IMPACT ON THE ELECTRIC RANGE ALSO. ADDITIONALLY TIRE PRESSURES CAN CHANGE WITH TEMPERATURE CHANGES. IN ORDER TO MAXIMIZE YOUR ELECTRIC RANGE, ENSURE THAT YOUR TIRES ARE PROPERLY INFLATED. FOR PROPER TIRE PRESSURE, REVIEW THE OWNERS MANUAL AND THE VEHICLE TIRE AND LOADING INFORMATION LABEL. USING THE HEAT AND AIR CONDITIONING SYSTEMS DECREASES THE ENERGY AVAILABLE FOR ELECTRIC DRIVING. OPTIMAL ENERGY EFFICIENCY IS ACHIEVED WITH THE HEAT, AIR CONDITIONING, AND FAN TURNED OFF. DRIVING UPHILL REQUIRES MORE ENERGY AND CAN REDUCE ELECTRIC RANGE.
06-08-50-009I
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
03-08-46-004R
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
06-06-01-010C
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
PIC5614A
Changing Turn-By-Turn Voice Response To Metric Or English Units
05-08-51-001H
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
PIT5353A
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIC5480B
This Preliminary Information communication advises the technician certain accessories are being made available through the Integrated Business Partner. For detailed manufacturer warranty information, technical support, or for possible product defects refer to the Electronic Parts Catalog part listing for contact information to contact the appropriate supplier.
PIT4943D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
06-00-89-031D
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
07-08-49-020J
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
15-NA-079
OnStar Voice Fallback Number Update
15-NA-069
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
PIP5232B
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
00-03-10-006L
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
PIT5214B
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIC3100E
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIP4840M
This Preliminary Information communication advises the technician that 4ET50 transmission assembly and component restriction will be administered by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-08-44-001F
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
15-08-44-001G
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
10-00-89-005E
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
02-07-30-029Y
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
01-06-01-011I
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
08-08-44-029F
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PI0799A
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
PIC6143
This Preliminary Information communication provides information to the technician about the new updated 4 GB USB drive that is used to update the software on the EL-50332 EV Battery Service Tool. Some technicians may experience an USB drive error when trying to update the machine. Technician will re-download the software from Webpage: http://www.gmdesolutions.com/downloads to the USB drive.
PIC5953B
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
15-NA-030
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
PIP5338
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
06-00-89-031C
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
15-06-03-001A
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PIP5334
This Preliminary Information communication provides information to the technician about vehicles that have a tick or squeak noise from the upper engine. Technician should check for loose or improperly torqued spark plugs before performing intrusive engine mechanical testing or component replacement.
PI1299B
This preliminary informational bulletin provides repair information for an A/C drain hose not positioned correctly to correct a customer concern of water present on front passenger floor.
PIC6136
This Preliminary Information communication provides information to the technician about vehicles with an original 2 x 4 Motor A resolver connector. There is a new sealed 1 x 6 design for resolver signal robustness under vibration. Technician will need to replace the internal harness, Generator Position Sensor Stator for Motor A, and Drive Motor Power Inverter Module Cable Terminal Insulator Block.
PIP5332
This Preliminary Information communication provides information to the technician about vehicles that have transmission fluid found in the Power Inverter Module aux pump connector. Technician will need to replace the Aux pump with new harness and clean Power Inverter Module connections.
08-08-44-029E
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PI1521A
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
05-03-07-009H
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
PIC5463A
This Preliminary Information communication provides information to the technician for a deformed or split 120 volt charge cord. The 120 volt charger should be replaced for this concern and the customer should be informed that the charger must be supported with the supplied wall hanging bracket to prevent this concern from happening again.
PIT5468
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
PIT5464
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5465
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5325
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
PIC6132
This Preliminary Information communication provides information to the technician about vehicles that have the chime sounding for 8 to 10 minutes after the vehicle is running and all the doors closed. The concern may have started after the body control module was updated. Make sure the keyless entry module software is at the latest available from TIS2WEB. The software mismatch between the two modules can cause this concern. If the software is up to date follow normal service information diagnostics.
PIP4880F
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles with a Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0335 and or P0336 stored in the Power inverter module. If either of the Diagnostic Trouble Codes P0335 or P0336 are stored in both the Engine Control Module and the Power inverter module or the codes are current, please follow published Service Information diagnostics. If the vehicle is a model year 2013 or 2014, and the Diagnostic Trouble Codes P0335 and or P0336 are stored in history in the Power Inverter Module only, update the Power Inverter Module with the latest software in TIS2Web. For model years 2011, 2012 and 2015, if the Diagnostic Trouble Codes P0335 and or P0336 are stored in history in the Power Inverter Module only, check ground locations G106 and G113 to be free from debris and are tight.
PIC-5602
CHEVROLET: SOME VEHICLES ARE EXPERIENCING DOME LAMPS ARE INOPERATIVE, RIGHT SIDE DAYTIME RUNNING LAMPS INOPERATIVE, REVERSE LAMPS INOPERATIVE, SUNSHADE AND MAP LAMPS INOPERATIVE AND REARVIEW BACK UP CAMERA INOPERATIVE DUE TO A POSSIBLE FUSE OPENING. MODEL 2011-15 VOLT. *PE
PIC5602C
This Preliminary Information communication provides information to the technician to aid in diagnosing a concern of one or all of the following concerns. The customer may state that the reverse lamps are inoperative, the review back up camera is inoperative, and the dome lights are inoperative. Technician may find diagnostic trouble code B2615 set in the Body Control Module. Upon inspection it might be found that the F7DR 7.5 amp fuse is open in the right instrument panel fuse box. After initial inspection a concern can?t be found inspect circuit 6815 going to the drivers and passengers sun visor. It might be required to lower the front part of the headliner to perform the inspection. If a wiring concern is not found move each sun visor up and down and front to back to see if the fuse opens. If the fuse opens replace the sun visor that was being moved when the fuse opened.
PIP4891G
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0497 stored. Technician will inspect all Evaporative Emissions System components and replace any component that is saturated with liquid fuel. Also Evaporative Emissions System lines should be blown out. Insure the customer is aware that over filling the fuel tank may lead to a repeat concern.
15-00-89-005
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
PIC5920E
This Preliminary Information communication provides information to the technician about vehicles that will not charge and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2. Technician will need to inspect the Hybrid/EV Battery Pack drain plug, located on the battery tray, regardless of fluid level at the Hybrid/EV Battery Pack coolant reservoir. If any moisture is found during the drain plug inspection, contact the General Motors Technical Assistance Center for further assistance. If the coolant level in cooling system is at the proper level and there is no moisture in the battery during the drain plug inspection, and the coolant freeze protection is between -10 and -40 degrees Fahrenheit, then update the Hybrid Powertrain Control Module2 and Battery Energy Control Module with the latest Calibrations in TIS-2-Web. Technician will need to gather all measurements recorded while evaluating Diagnostic Trouble Code P0AA6 and contact the GM Technical Assistance Center for further assistance.
PIC6120
This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and the last device used was an Apple product, the Apple products will not autoconnect. The system will connect to one of the other devices instead. This concern is usually noticed after Retained Accessory Power has cancelled and the vehicle has gone to sleep. Advise the customer that they will need to update their Apple device to the latest operating system.
PI1521
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
PIC6116
This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music through Bluetooth uses a lot of the radio's processing resources. If the radio is also dedicating a large amount of resources to other applications such as navigation, booting, or XM Weather the Bluetooth audio may hesitate/skip as the system is being heavily loaded.
10-08-110-001D
This informational bulletin provides information on the proper use of GM floor mats.
00-06-01-026G
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
07-00-89-037H
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
09-09-40-001C
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
PIT5236F
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PI-1521
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. MODEL 2013-16 LACROSSE, REGAL, MALIBU, 2010-13 EQUINOX, TERRAIN, 2014-15 ELR, 2014-16 IMPALA, 2012-15 VERANO, 2011-15 CRUZE, VOLT. *PE
PIC-5920
GM: SOME VEHICLES WILL NOT CHARGE. THE CHECK ENGINE LAMP WILL BE ILLUMINATED. CURRENT CODE P0AA6 AND/OR P1F0E MAYBE SET IN THE HPCM2.ALSO INCLUDED MAKE/MODEL CHEVROLET/VOLT, CADILLAC/ELR, AND OPEL/AMPERA. MODEL YEAR 2011- 2014 *JS UPDATED 1/16/2014 *JS UPDATED 12/12/14. *PE UPDATED 2/12/16. *PE
PIP-4891-C
GM: SERVICE ENGINE SOON LIGHT IS ON WITH A TROUBLE CODE STORED. IT IS LIKELY CAUSED FROM OVERFILLING THE ENGINE AND A LARGE TEMPERATURE CHANGE. 2011 VOLT. *RM UPDATED ON 5/2/2012. *KB UPDATED 2/1/16. *PE
09-00-89-002L
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5932A
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIT5236E
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
99-01-39-004G
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
03-06-03-003E
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
PIC4788F
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.
03-07-29-004J
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
03-00-89-006L
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
01-08-51-003E
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
05-06-04-022M
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
06-00-89-029K
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
PIC5491G
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5442
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
03-06-03-004N
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
PIC6089A
This Preliminary Information communication provides information to the technician about vehicles that may have a Battery Saver Message or red Battery Indicator displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code P0AF8 set in history. Technician will need to the 12 volt battery using the GR8 Battery tester. The technician will need to perform the Direct current Power Conversion Test published in Global Service Information to check for maximum current and voltage output. This test requires the use of a Carbon Pyle load tester. In addition, the technician can select the 14 Volt Power Module Control Function in the Engine Control Module and Accessory Power Module Setpoint in the Body Control Module by using the Scan Tool in order to check that the system is able to respond to current loads. If the test fails, if there were low voltage Diagnostic Trouble Codes or P0AF8 was set, the technician should confirm that the 200 amp fuse located in the X50D Fuse Block is torqued to correct specification. Technician should check the voltage on both sides of the 200 amp Fuse while there is a load applied and comparing the voltage readings. Voltage drop can be checked from the positive battery post to the Accessory Power Module side of the 200 amp fuse as well. If the Accessory Power Module will output current under a load but the voltage is low on both sides of the fuse when compared to the voltage output at the Accessory Power Module, check the following Service Information for any other Diagnostic Trouble Codes that may have led to the low voltage condition, Accessory Power Module output terminal is clean and torqued to specification, The Accessory Power Module output cable ring terminal is properly seated to the Accessory Power Module output terminal post and its condition, and test the voltage drop on the ground cables to the engine block, transmission, body and chassis to ensure they are within specification.
PIC5856C
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.
PI0867B
This preliminary informational bulletin provides diagnostic tips and repair information to correct a customer concern for intermittent engine no crank, intermittent exhaust Camshaft Position (CMP) sensor signal.
07-06-04-019E
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
02-00-89-002O
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC6107
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
PIT4610E
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com.
PIC5803D
This Preliminary Information communication provides information to the technician about vehicles that the vehicle did not fully complete a charge or that charging was interrupted. Technicians may find Diagnostic Trouble Codes P1E00 set in the Engine Control Module and P0D3E or P0D3F set in the Hybrid Powertrain Control Module. Technician will need to update the Battery Charger Control Module to address this concern.
PIC5856B
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.
PIC6089
This Preliminary Information communication provides information to the technician about vehicles that may have a Battery Saver Message or red Battery Indicator displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code P0AF8 set in history. Technician will need to the 12 volt battery using the GR8 Battery tester. The technician will need to perform the Direct current Power Conversion Test published in Global Service Information to check for maximum current and voltage output. This test requires the use of a Carbon Pyle load tester. In addition, the technician can select the 14V Power Module Control Function in the Engine Control Module and Accessory Power Module Setpoint in the Body Control Module by using the Scan Tool in order to check that the system is able to respond to current loads. If the test fails, if there were low voltage Diagnostic Trouble Codes or P0AF8 was set, the technician should confirm that the 200 amp fuse located in the X50D Fuse Block is torqued to correct specification. Technician should check the voltage on both sides of the 200 amp Fuse while there is a load applied and comparing the voltage readings. Voltage drop can be checked from the positive battery post to the Accessory Power Module side of the 200 amp fuse as well. If the Accessory Power Module will output current under a load but the voltage is low on both sides of the fuse when compared to the voltage output at the Accessory Power Module, check the following Service Information for any other Diagnostic Trouble Codes that may have led to the low voltage condition, Accessory Power Module output terminal is clean and torqued to specification, The Accessory Power Module output cable ring terminal is properly seated to the Accessory Power Module output terminal post and its condition, and test the voltage drop on the ground cables to the engine block, transmission, body and chassis to ensure they are within specification.
PIT5214A
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
99-00-89-019M
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
15-08-44-001C
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC6103
This Preliminary Information communication provides information to the technician about vehicles that may have Service Stability Lamp on. Technician may find a current or history Diagnostic Trouble Code C012E and C12FE. Technician should follow Service Information diagnostics for Diagnostic Trouble Code C012E symptom code 00 in the Electronic Brake Control Module or C12FE in the Engine Control Module. If the vehicle has a current or history Diagnostic Trouble Code C012E symptom code 12 without a C012E symptom code 00 in the Electronic Brake Control Module and a C12FE in the Engine Control Module, the code sets due to a powertrain code or a power down issue with the vehicle, this is not related to the brakes. The technician should diagnose other Diagnostic Trouble Codes or issues with the vehicle first.
PIT5384A
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
14232A
14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEHICLES, EQUIPPED WITH ELECTRONIC POWER STEERING (NJ0/NJ1), MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
PIT5236D
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
09-00-89-002K
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5611D
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIC-5803-B
CHEVROLET: MALFUNCTION INDICATOR LIGHT ON WITH DTC'S P0D3E, OR P1E00. RELATES TO INCOMPLETE CHARGE OR THE CHARGE BEING INTERRUPTED. MODELS INCLUDE CHEVROLET VOLT MY 2011-2014 AND CADILLAC ELR MY 2014. *KB UPDATED 08/1/2013 *JS UPDATED 2/12/16. *PE
PIC-6103
GENERAL MOTORS: INFORMATION REGARDING SERVICE STABILITY LAMP BEING ON AND HISTORY OR CURRENT DIAGNOSTIC TROUBLE CODES (DTCS) C012E, C12FE. MODEL 2011-15 VOLT, 2014-15 SPARK EV, 2014-16 ELR. *PE
PIP5299
This Preliminary Information communication provides information to the technician about vehicles that may have Diagnostic Trouble Code P1A56 stored in history. Engineering as found that Diagnostic Trouble Code P1A56 will set falsely with no effect.
SC-14232
GEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED FRICTION AND TURNING WOULD BE AN INCREASED EFFORT. MODEL 2011-2014 CRUZE, VOLT, 2010-14 EQUINOX, TERRAIN, 2012-14 VERANO, 2013-14 MALIBU. *PE UPDATED 11/6/15. *PE
PIC5322D
This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle start mode and will not enable the light emitting diode. After a cold soak below 32 degrees Fahrenheit the seat will not get hot in the 10 minutes or less of the remote vehicle start mode. This is due to the fact that the heat element is not in direct contract with the seat surface while the seat is unoccupied and the foam below the heater is full cold insulating air which takes time to heat up. Technician is to communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
05-06-04-035E
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
15-00-89-004A
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
00-06-01-026F
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
15-08-44-001A
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC5602B
This Preliminary Information communication provides information to the technician to aid in diagnosing a concern of one or all of the following concerns. The customer may state that the reverse lamps are inoperative, the review back up camera is inoperative, and the dome lights are inoperative. Technician may find diagnostic trouble code B2615 set in the Body Control Module. Upon inspection it might be found that the F7DR 7.5 amp fuse is open in the right instrument panel fuse box. After initial inspection a concern can?t be found inspect circuit 6815 going to the drivers and passengers sun visor. It might be required to lower the front part of the headliner to perform the inspection. If a wiring concern is not found move each sun visor up and down and front to back to see if the fuse opens. If the fuse opens replace the sun visor that was being moved when the fuse opened.
PIC6097
This Preliminary Information communication provides information to the technician for balancing a hybrid battery pack after replacing a battery section. Certain unlisted codes may be experienced when using the battery service tool EL50332. If the codes are experienced check the following before calling Midtronic. Please make sure the USB memory stick is fully inserted into the machine. Make sure to follow the on screen instructions do not hook the machine to the battery section until instructed to do so. The balance machine should be on the latest software version available by following the latest version of preliminary information number PI1125.
PIT5076E
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
15-06-05-001
This technical bulletin provides repair information to correct a customer concern of a noise, vibration, moaning sound and/or rattle heard at idle or while driving.
PIC5380H
This Preliminary Information communication advises the technician that the Hybrid Powertrain Control Module 2 has been removed from parts restriction.
14522B
14522B - SERVICE UPDATE (REVISED PARTS INFORMATION SECTION, SERVICE PROCEDURE AND WARRANTY TRANSACTION INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL AN EVAPORATIVE EMISSIONS CANISTER AND ONBOARD REFUELING VAPOR RECOVERY (ORVR) VENT LINE ON CERTAIN 2014-2015 MODEL YEAR CADILLAC ELR AND 2011-2015 CHEVROLET VOLT VEHICLES.
PI0390A
This preliminary informational bulletin provides information that a customer concern of a vehicle fuels slowly, cannot refuel or fuel pump shuts off before tank is full, is operator related and no repairs should be attempted to correct this condition.
14522A
14522A - SERVICE UPDATE (REVISED PARTS INFORMATION SECTION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL AN EVAPORATIVE EMISSIONS CANISTER AND ONBOARD REFUELING VAPOR RECOVERY (ORVR) VENT LINE ON CERTAIN 2014-2015 MODEL YEAR CADILLAC ELR AND 2011-2015 CHEVROLET VOLT VEHICLES.
15-06-123-001
This informational bulletin provides information to dealership personnel regarding the use of stop leak additives in the coolant systems of particular GM models.
PI0091B
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
PIC5412C
This Preliminary Information communication provides information to the technician about vehicles that may have a high-pitched whine noise during braking or accelerating. Technician will need to inspect the load floor, in the rear of the vehicle, for being properly secured. If the load floor is not fully seated check the cargo tray under the floor and insure everything is stowed in its own spot. An improperly stowed 120v charge cord set, cargo in the lower tray that can pop the load floor up, and damage to the load floor that causes the floor not to clip into place.
PIC5701B
This Preliminary Information communication provides information to the technician about the removal of the high voltage battery pack. Technician will need to disable high voltage and fully drain battery coolant before removing the electrical connections. After following the published high voltage disable procedure and properly draining the coolant from the battery cooling system, it may be helpful to use electrical tape to help seal the connections on the battery relay junction block. If coolant does enter these connectors, clean completely with electrical contact cleaner and low pressure compressed air, then apply a light coating of dielectric grease.
PIP5081G
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
02-08-42-001H
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
11-08-49-001O
This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
15-00-89-004
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PIC6087
This Preliminary Information communication provides information to the technician about Apple devices is inoperative or freezing when using the device via USB cable after an IOS8.x.x update. Technician will need to delete the radio from the phone and the phone from the radio. Also close out all apps on the device if it is an iPhone.
PIT5399
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIC4310L
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIP5081F
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
PIC6039A
This Preliminary Information communication provides information to the technician about the main power feed going to the following fuse blocks may be damaged or have poor terminal retention. Technician may comment that they cannot locate the terminals for the following fuse blocks to perform service repair. Technician will need to replace the body harness for this concern.
PIP5282
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
15-07-30-001
This technical bulletin provides repair information for a customer concern of a clunk noise when shifting into Drive or Reverse, or during heavy acceleration.
14522
14522 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL AN EVAPORATIVE EMISSIONS CANISTER AND ONBOARD REFUELING VAPOR RECOVERY (ORVR) VENT LINE ON CERTAIN 2014-2015 MODEL YEAR CADILLAC ELR AND 2011-2015 CHEVROLET VOLT VEHICLES.
PIC-6039-A
CHEVROLET: ON SOME VEHICLES, MAIN POWER FEED TO FUSE BLOCKS COULD HAVE POOR TERMINAL RETENTION OR ARE DAMAGED. MODEL 2011-15 VOLT. *PE
05-08-46-009D
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
PI0494B
This preliminary informational bulletin adds 2014 and 2015 model years to repair information for dealers for a customer who may inquire as to the availability of a passenger compartment (cabin) air filter for their vehicle.
PIC5161E
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
12-07-30-001E
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
13-08-116-001B
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIC5577B
This Preliminary Information communication provides information to the technician about vehicles that may have an audio cue volume is too high or too low when starting or powering down the vehicle. Technician can adjust the volume of the cue audio by pushing config button on the center stack and then select radio settings and then audio cue options. Dealer should advise the customer that adjusting the radio volume knob while the audio cue is playing will also turn the volume up and down.
PIC5921A
This Preliminary Information communication provides information to the technician about vehicles that are unable to charge the hybrid battery and the malfunction Indicator lamp is illuminated on the Instrument Panel Cluster. Technician may find a current or history code P16C1 or P16C2 set in the Battery Charging Control Module. Technician should update the Battery Charging Control Module with the latest software in Tis 2 Web. If the technician experiences any issues while programming the Battery Charging Control Module, please contact Techline for further assistance.
PIT5236C
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
PIC5602A
This Preliminary Information communication provides information to the technician about vehicles that may have Reverse lamps Inoperative, Rearview Back-Up Camera Inoperative ?If Equipped?, and Dome Lamps Inoperative. Technician may find Diagnostic Trouble Code B2615 in the Body Control Module. Technician may also find fuse F7DR to be open. Technician should inspect circuit 6815 going to the drivers and passenger's sun visor. Replace the affected sun visor that blows the fuse.
PIC6080
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp and a reduce propulsion message on the Driver Information Center. Technician may find multiple battery voltage performance codes. Technician should record all the Diagnostic Trouble Codes in a session log. Technician should determine if the Diagnostic Trouble Codes are related to one battery interface module. If the Diagnostic Trouble Codes are across the pack in multiple sections technician will need to update the Battery Energy Control Module and Hybrid Powertrain Control Module 2 using Service Programming System. If the Diagnostic Trouble Codes return after updating, the technician will need to contact General Motors Technical Assistance Center for further assistance.
PIP5081E
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
PI1299A
This preliminary informational bulletin provides repair information for repositioning an A/C drain hose for a customer concern of water present on front passenger floor.
PI1322A
This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip feeling in steering wheel near center position.
13-00-89-008A
This informational bulletin communicates GM wiring repair strategy information.
PI1440
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
PIC5414D
This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency. Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner?s manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range.
PIP4840L
This Preliminary Information communication advises the technician that the 4ET50 electric variable automatic transmission assembly and component restriction for the 2011-2015 MY Chevrolet Volt and Cadillac ELR. Dealer will need to call General Motors Technical Assistance Center for further assistance.
PIP4869D
This Preliminary Information communication provides information to the technician about vehicles that display a ?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.
PI1418
This preliminary informational bulletin provides repair information for a customer concern of a clunk noise when shifting into Drive or Reverse, or during heavy acceleration.
04-00-89-015J
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
09-00-89-016D
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
12-06-01-008B
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
15-00-90-001
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
02-07-30-029X
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIP4841M
This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery and Battery Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-08-44-001
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIC5436C
This Preliminary Information communication provides information to the technician some vehicles may have a Service Stabilitrak message and a red brake lamp illuminated on the Instrument Panel Cluster. Technician may find a Diagnostic Trouble Code C0196 in the Electronic Brake Control Module. This concern may be preset after the vehicle was flat towed or just came off a car carrier. Technician will need to perform a Multi Axis sensor learn and a Diagnostic Trouble Code clear in the Electronic Brake Control Module. Then shut ignition off, open and close driver door and let vehicle sit for 3 minutes. After the vehicle has slept for 3 minutes start the vehicle and let it run in park for 10 seconds. Now the vehicle will need to be driven for 30 seconds over 20 miles per hour. If code is cleared and doesn't reset, release the vehicle to the customer. If code resets follow normal diagnosis in Service Information.
PIP5155A
This Preliminary Information communication provides information to the technician about vehicles that may have Service Vehicle Soon Lamp (SVS) or Check Engine Lamp (CEL) is on after charging using a 240V charging station. Technician may find a Diagnostic Trouble Code P1EE6 stored current or history. When published Service Information diagnostics do not lead to repair the Hybrid Powertrain Control Module 2 will need to be reprogrammed using Service Programming System.
05-06-04-060A
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
11-08-49-001N
This technical bulletin is a revision for 11-08-49-001M to update the Condition.
PIC5442B
This Preliminary Information communication provides information to the technician about vehicles equipped with absorbent glass mat 12 volt battery. Technician should insure that the EL-50313 Midtronics GR8 battery charger/tester has the current calibrations. When using the battery charger insure that absorbent glass mat and the correct cold cranking amps is selected.
PIC5442A
This Preliminary Information communication provides information to the technician about vehicles equipped with absorbent glass mat 12 volt battery. Technician should insure that the EL-50313 Midtronics GR8 battery charger/tester has the current calibrations. When using the battery charger insure that absorbent glass mat and the correct cold cranking amps is selected.
PIC5523D
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank with a "Waiting to Initialize" message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2. Technician will need to insure that the 12 volt battery is fully charged. Then install the Multiple Diagnostic Interface and open Global Diagnostic System 2 open the Hybrid Powertrain Control Module then use the Control Function feature to select ?Check High Voltage System related Diagnostic Trouble Code?s?. Then click on ?Reset? to clear the Diagnostic Trouble Codes. Wait 45 seconds then exit the screen. Next select Check Secured High Voltage DTCs? select the ?Clear DTCs? then click on ?Reset? to clear the Diagnostic Trouble Codes. Now remove the Multiple Diagnostic Interface from the vehicle then shut the vehicle down and let it sleep for three minutes. At this time disconnect the 12 volt battery and touch the battery cables together and then re-install after 15 seconds. Start the vehicle after a 3 minute waiting period. If the vehicle still has a no crank concern follow published Service Information diagnosis.
PIC5575C
This Preliminary Information communication provides information to the technician about disabling the remote express down feature per the customer request. Technician will need to reprogram the Body Control Module and choose ?DISABLE Remote Open All Windows feature of Remote Keyless Entry transmitter?.
PIP5267
This Preliminary Information communication provides information to the technician about vehicles that may have a Check Engine Lamp or Service Vehicle Soon lamp on after charging. If the technician finds Diagnostic Trouble Codes P16C4 or P16C5 set in history, the Hybrid Powertrain Control Module will need to be reprogrammed. If the Diagnostic Trouble Codes are current or return and the Hybrid Powertrain Control Module and the Battery Charger Control Module have the current calibrations then processed to follow published Service Information diagnostics. This may lead to Battery Charger Control Module replacement.
PI1115A
This preliminary informational bulletin provides repair information to correct a customer concern of engine no crank/no start due to discharged 12V battery.
PIT5264C
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
08-03-10-004B
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
PIC5856A
This Preliminary Information communication provides information to the technician about vehicles that may have Check Engine Lamp with a current or history Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62 set. If the concern is duplicate and no issues are found with the wiring and no resolution with normal diagnostics then replace the Motor B position sensor. Dealer may need to contact General Motors Technical Assistance Center for assistance due to part restriction.
05-00-89-055E
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
15-08-42-001
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
PI1018A
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
PIP4870C
This Preliminary Information communication provides information to the technician about vehicles that may have a engine noise is sometimes louder than expected. Also will explain the known normal and abnormal reasons why the engine may be louder. When the vehicle speed is between 25-50 miles per hour the road noise does not mask the engine noise this is considered normal. When the vehicle is first started for the day the system will perform a catalyst preconditioning for about a minute. At this time the engine will seem louder than normal, this is normal. At times the engine often runs at wide open throttle, but at a reduced speed. This sound is uncharacteristic of a four-cylinder engine in a traditional sedan, but is a characteristic of an extended range electric vehicle such as the Chevrolet Volt. Technician will be able to inspect for abnormal induction ground-out conditions. These locations should be checked lower rubber isolator on air box not installed correctly or missing, upper induction resonator cover not installed properly, refrigerant line not bolted to engine support bracket, and throttle body contacting coolant pipes behind it. Abnormal exhaust ground-out conditions should also be inspected. These locations are at the exhaust clamp rearward of the second catalytic converter is contacting the battery heat shield, exhaust resonator underbody is contacting the heat shield. Repair any abnormal issue found.
05-03-10-020F
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
PI1404
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
05-08-51-001G
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
01-00-89-010K
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
06-08-47-001K
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
10-08-45-001E
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
G-209156
14274 - CUSTOMER SATISFACTION PROGRAM. ON CERTAIN 2010-2015 MODEL YEAR CADILLAC SRX AND 2011-2015 MODEL YEAR CHEVROLET VOLT VEHICLES, THE MANUAL LIFTGATE GAS STRUT MAY DETACH FROM THE LIFTGATE WHEN THE LIFTGATE IS CLOSED AND THE PISTON ROD COULD SEPARATE FROM THE STRUT TUBE. IF THIS OCCURS, THE LIFTGATE WILL NOT WORK AND THERE MAY BE DAMAGE TO THE LIFTGATE EXTERIOR TRIM AND SHEET METAL. DEALERS ARE TO REPLACE THE LIFTGATE STRUTS.
00-03-10-002I
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
PIC5383F
This Preliminary Information communication advises the technician that the Electronic Brake Control Module and Brake Pressure Modulator Valve part restriction has ended. These parts can now be ordered directly through your parts department without General Motors Technical Assistance Center authorization.
PIP4845F
This Preliminary Information communication advises the technician that the Battery Charge Module for the Chevrolet Volt Part Restriction has ended. These parts can now be ordered directly through your parts department without General Motors Technical Assistance Center authorization.
PIP4859D
This Preliminary Information communication provides information to the technician on the steps to vacuum fill to ensure the cooling system is properly filled. Technician will need to use special tool GE-47716 Vac-N-Fill Coolant Refill Tool. Technician will also perform Hybrid/EV Battery Pack Coolant Pump Bleed Procedure in the GDS2 tool. After performing the GDS2 coolant bleed procedure drive vehicle for approximately 5 miles in a slalom type of situation to purge any remaining air from battery pack cooling plates.
PI1394
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PIT3271G
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
03-06-03-003D
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
11-00-89-004A
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
PIC3278F
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PI0360E
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
03-00-91-001G
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
15-06-03-001
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PI1385
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
14274
GENERAL MOTORS:2010-2015 CADILLAC SRX, 2011-2015 CHEVROLET VOLT . SOME MODEL VEHICLES ARE EXPERIENCING PROBLEMS WITH THE LIFTGATE STRUT ROD DETACHING. DEALERS ARE TO CORRECT THE PROBLEM. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. *LJ
030729004I
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
PIT5236B
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
PI0655A
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
PIC5954B
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
PIC5954A
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
PIP4910D
This Preliminary Information communication provides information to the technician about servicing any of the cooling systems on the these vehicles, which includes the High Voltage Battery Assembly, pumps, reservoirs, hoses, air separators, radiators, PIM, engine or heater system it is important to use the proper coolant and water mixture. The Power Electronics / Charging and Battery Cooling systems require a 50/50 mix of GM DEX-COOL® and de-ionized water.
030848006J
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
1008110001C
This information provides the proper way to install the floor mats .
100089005D
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
PIP5202A
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and ?Reduced Propulsion? messages on the Driver Information Center. Technician may find Diagnostic Trouble Codes a P0AB9 and P0AC4. Technician should not clear any Diagnostic Trouble Codes and ensure Global Diagnostic System 2 is up to date. Technician will need to use Global Diagnostic System 2 and check all modules for Diagnostic Trouble Codes. Now use Global Diagnostic System 2 to create freeze frame data from Hybrid Powertrain Control Module and the Engine Control Module and save a report. Technician will need to verify that the vehicle had not been run very low or out of fuel. Also verify the customer did not press the Power Button causing the vehicle to turn off while driving. Verify that the Internal Combustion Engine runs properly and no other engine related or communication related Diagnostic Trouble Codes are present. Technician should inquire if the remote star was used on the last two drive cycles before the Diagnostic Trouble Code set. Technician should update the Engine Control Module if so. Technician should inspect the ground locations G106 (engine block) and G113 (drive unit case) have been cleaned and are secure making sure the ground eyelets do not spin. Technician should also check for past service history for prior mechanical engine or wiring harness repairs. Inspect the cam timing connector and repair any damage.
PIP5246
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and ?Reduced Propulsion? messages on the Driver Information Center. Technician will find Diagnostic Trouble Code P1B03. Technician should replace Motor 1 Stator.
PIC6015A
This Preliminary Information communication provides information to the technician when the vehicle will not charge the high voltage battery, current Diagnostic Trouble Codes, and the vehicle will not shift out of park. Technician will follow Service Information for any current Diagnostic Trouble Codes. Technician will insure the charge cord is working correctly. Verify that the issue was not a result of charging infrastructure. Also monitoring the proximity signal for an improper or noisy signal as called out in the current version of PIP4905 may assist in finding a receptacle concern. Inspect the charge receptacle for cracking or water intrusion. If you find an issue with the charge receptacle, a new updated charge receptacle has been released to address the issues.
PIP4843F
This Preliminary Information communication advises the technician that effective November 1st, 2010 the Drive Motor Generator Control Module part number 24266807 will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5236A
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
PI0800D
This preliminary bulletin provides a procedure to reprogram the power steering module to correct the customers concern of the MIL on and a drop in power steering assist.
PI-0800-A
BUICK/CHEVROLET/GMC/OPEL: POWER STEERING ASSISTANCE MALFUNCTIONS WHILE EITHER TURNING LEFT OR RIGHT. MODELS 2012 OPEL AMPERA, VOLT, 2013 LACROSSE, REGAL, EQUINOX, MALIBU, TERRAIN, OPEL INSIGNIA. *PE UPDATED 08/1/2013 *JS UPDATED 11/25/2013 *JS UPDATED 1/13/15. *PE
PIP-4843-A
CHEVROLET: GM TAC HAS PLACED, ON RESTRICTION, THE DRIVE MOTOR GENERATOR CONTROL MODULE PART, KNOWN AS PIM. *PE MODEL 2011-2014 VOLT, 2014 ELR. UPDATED 10/15/14. *PE UPDATED 02/25/15*LJ
PIP-5246
CHEVROLET/CADILLAC: WITH ENGINE UNAVAILABLE AND PROPULSION POWER REDUCED, CHECK ENGINE LIGHT IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P1B03, P0C01, P0C4E AND ROUGH OPERATION WITH ENGINE RUNNING. MODEL 2014-2015 ELR, 2011-2015 VOLT. *PE
PIT5074H
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
04-00-89-015I
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
06-00-89-026M
This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
PIC5492C
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
05-06-04-022L
This informational bulletin provides information on top tier fuels and what brands are available.
PIP5029F
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
G-205009
14232 - SPECIAL COVERAGE. SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
10-08-98-002A
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
99-04-20-002I
This informational bulletin explains a normal condition for what and how the drive line can clunk.
11-08-49-001M
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PI0642C
This preliminary bulletin provides a procedure to replace both outter mirriors in the customers concern is a wind buffeting noise when the windows operate.
PIP4845E
This Preliminary Information communication advises the technician that the T18 Battery Charger part number 22799689, 24265980 and 24270696 is being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to call General Motors Technical Assistance Center for further assistance.
PIT5264B
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
11-00-89-005H
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
13-00-89-004J
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
110849001M
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
14232
Special Coverage Adjustment ? Power Steering Stick-Slip
990420002I
Information on Driveline Clunk Noise
PIP4880E
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5099A
A/C Blows Warm Or Poor Performance.
14-00-89-003A
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
06-08-43-003E
This informational bulletin explains how to care for wiper blades.
PIC6039
This Preliminary Information communication provides information to the technician about the terminated leads for X51L Left Instrument Fuse block, X51R Right Instrument Fuse block, and X53 Rear Fuse block. Dealer can order the terminated leads through the Warranty Parts Center.
PIP4843E
This Preliminary Information communication advises the technician that the Drive Motor Generator Control Module part number 24266807 is being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5232A
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
07-08-49-020I
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
PIT5264A
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
04-00-89-015H
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
PI1098A
This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
PIC6036
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
PIP5232
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIP3333C
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent engine misfire and a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0300, P0301, and/or P0304. Technician will need to follow published Service Information diagnostics first. If the Service Information diagnostics do not isolate a cause for this concern, inspect the inside of the fuel rail and/or fuel tank for fuel contamination. f fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information. Dealer will need to advise the customer to only use fuel from high quality high volume Top Tier fuel stations.
04-06-04-047M
This informational bulletin states that it no longer valid and refers to a new bulletin.
08-08-44-015E
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
PIC6074
This Preliminary Information communication advises the technician that some vehicles were not delivered with the Battery Energy Control Module with the latest calibration. Technician may find a Diagnostic Trouble Code P0AA6. Technician will need to update the Battery Energy Control Module with the latest calibrations using Service Programming System.
PI1322
This preliminary bulletin provides information on a possible normal condition for a sticking feel in steering wheel after drive for long periods.
PIP5226
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10-08-110-001B
This informational bulletin provides information on how to use floor mats.
12187C
12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF A SOFTWARE PROBLEM. THE AUTOMATIC CRASH RESPONSE SYSTEM IS INTENDED TO ENABLE THESE VEHICLES TO NOTIFY ONSTAR® IF THEY ARE INVOLVED IN CERTAIN TYPES OF CRASHES. THE SOFTWARE PROBLEM WE FOUND AFFECTS THE VEHICLES ABILITY TO NOTIFY ONSTAR® IN CRASHES THAT MEET THE SEVERITY PARAMETERS FOR AUTOMATIC CRASH NOTIFICATION BUT DO NOT TRIGGER AIRBAG DEPLOYMENT, SUCH AS CERTAIN REAR END CRASHES. IN CRASHES WITH AN AIRBAG DEPLOYMENT, THE AUTOMATIC CRASH RESPONSE SYSTEM WORKS AS DESIGNED. THIS CONDITION DOES NOT AFFECT THE DEPLOYMENT OF THE AIRBAGS OR THE SAFETY BELT PRETENSIONERS, WHICH REDUCE SLACK IN THE SAFETY BELT IMMEDIATELY AFTER IMPACT. THE AIRBAGS AND SAFETY BELT PRETENSIONERS WILL DEPLOY AS DESIGNED. A VEHICLE OCCUPANT WILL BE ABLE TO CONTACT AN ONSTAR® EMERGENCY ADVISOR BY PUSHING THE ONSTAR® EMERGENCY BUTTON. DEALERS ARE TO REPROGRAM THE SENSING AND DIAGNOSTIC MODULE (SDM).
05-06-04-022K
This informational bulletin provides information on top tier fuels and what brands are available.
10-08-44-006C
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
11-08-49-001L
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
07-00-89-036G
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
02-00-89-002N
This informational bulletin provides additional information to the technicians and how to submit a field product report.
10-00-89-006E
This information bulletin provides the dealers on how to submit a product information report.
PIP4844D
This Preliminary Information communication advises the technician that the Accessory DC Power Control Module part number 22753244 & 24262768 has ended. Technician can order the parts without General Motors Technical Assistance Center case number.
PIC6026
This Preliminary Information communication provides information to the technician about the replacement Accessory Power Module does not have an orange wire harness like the original. Technician will need to order a jumper harness General Motors part number 24268507.
PIP5222
This Preliminary Information communication provides information to the technician about the difficulty in detecting internal combustion engine misfires with a fully charged high voltage battery. Technician should ensure that the high voltage battery charge indicator is showing at least 2 bars below fully charged whenever performing strategy based diagnostics related to misfire.
110849001L
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
PI-1322
CHEVROLET/BUICK: NEAR CENTER POSITION, A STICK/SLIP OR NOTCHY FELLING IS FELT IN STEERING WHEEL, AFTER MAKING LANE CHANGES DURING A TIME ON HIGHWAY, DUE TO OVERCOMING AN INCREASE EFFORT OF RESIDUAL FRICTION INSIDE STEERING GEAR. MODEL 2011-12 CRUZE, VOLT, 2012 VERANO. *PE
PIC-5380-B
CHEVROLET: SOME 2011-2012 MODEL YEAR VEHICLES MAY EXHIBIT A SITUATION WITH THE HYBRID POWER-TRAIN CONTROL MODULE 2 (HPCM 2) PART RESTRICTION. DIAGNOSIS FROM GM TAC MAY LEAD TO REPLACEMENT OF HPCM 2. *PE UPDATED 12/9/14. *PE
PIC-5383-D
CHEVROLET/CADILLAC: A RESTRICTION HAS BEEN PLACED, THRU TECHNICAL ASSISTANCE CENTER (TAC), ON THE ELECTRONIC BRAKE CONTROL MODULE (EBCM) AND BRAKE PRESSURE MODULATOR VALVE (BMPV) FOR VOLT. MODEL 2011-2014 VOLT, 2014 ELR. *PE UPDATED 12/9/14. *PE
PIC-5423-A
CHEVROLET: ADDITIONAL PROCEDURAL INFORMATION ON HOW TO BLEED BRAKES PROPERLY ON VOLTS OR ELR, WHEN AIR IS TRAPPED IN BRAKES AND CAN CAUSE PERFORMANCE PROBLEMS. MODELS 2011-13 VOLTS. CADILLAC ELR 2014 AND CHEVROLET SPARK EV 2014. *PE UPDATED 05/16/2014 *JS UPDATED 12/12/14. *PE
PIC-6026
CHEVROLET: THE HIGH VOLTAGE CABLE IS UNABLE TO CONNECT TO REPLACEMENT ACCESSORY DC POWER CONTROL MODULE (APM). MODEL 2011-2013 VOLT. *PE
PIC5380G
Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction
PIC5383E
TAC Parts Restriction - EBCM And BPMV
PIC5423D
Additional Information On Bleeding The Brakes
PIC5920D
Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
03-06-03-004M
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
09-00-89-002J
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
12-00-89-001A
This informational bulletin provides guidelines and considerations of aftermarket electrical loads not approved by GM.
PIC5381C
This Preliminary Information communication advises the technician that the air condition compressor and Integrated Control Module part number 22753244 part restriction has ended. Dealer can order parts though the normal parts process.
00-03-10-006K
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
13-06-02-001A
This technical bulletin provides supplamental information to replace the drive motor battery radiator and install a second grille screen to correct the customers concern of a coolant leak.
PIT3099M
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PI1290
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
PIC-6015
CHEVROLET/CADILLAC: CHARGE RECEPTACLE SHOULD BE INSPECTED FOR WATER INTRUSION OR MICRO CRACKING WHEN DURING DIAGNOSTIC PROCEDURES TO ADDRESS CHARGE RELATED ISSUES, NOT SHIFTING OUT OF PARK, HIGH VOLTAGE BATTERY NOT CHARGING. MODEL 2011-14 VOLT, 2014 ELR. *PE
PIC5959B
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIC6015
This Preliminary Information communication provides information to the technician about vehicle's that may have a high voltage battery they may not charge, charging Diagnostic Trouble Codes, and or vehicle will not shift out of park. Technician will need to inspect the charge receptacle for micro cracking or water intrusion. Technician will need to replace the charge receptacle with the updated part number.
99-01-39-004F
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIC4310J
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC5759A
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
00-06-01-012E
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
12-03-10-001B
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
PIP5163A
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
00-00-89-027H
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
02-00-89-002M
This informational bulletin provides additional information to the technicians and how to submit a field product report.
PI0938A
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
10-00-89-006D
This information bulletin provides the dealers on how to submit a product information report.
PI1125A
This preliminary information bulletin provides a procedure to perform a software update for the EL-50332.
10-08-46-001B
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
PIP4902H
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
14-00-89-003
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
Recalls
Vehicle Recalls
050308002F
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
PI1237A
This preliminary was created to inform the technician of a possible camshaft position exticer wheel not properly installed, if the engine was just previously repaired,and procedure on how to use the special tool to install the exciter wheels properly.
PI1266
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
PI0373B
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
PIC5088E
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
PIC5588B
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
05-00-89-029C
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
12-00-89-002B
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
G-193571
14114 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO CHECK THE COOLANT LEVEL, CHECK FOR ANY LEAKS, AND FILL THE COOLANT TANK TO PROPER HEIGHT. CERTAIN SUBJECT VEHICLES WERE BUILT WITH THE COOLANT VOLUME FILL THAT WAS BELOW THE SPECIFICATION IN THE RECHARGEABLE ENERGY STORAGE SYSTEM (RESS). AS A RESULT, AFTER THE COOLANT SYSTEM PURGES THE AIR IN THE COOLANT LOOP (WHICH MAY TAKE UP TO 12 MONTHS), THE REMAINING COOLANT LEVEL IS LOWER THAN REQUIRED. IF THIS WERE TO OCCUR, A DTC MAY BE SET WITH A DIC MESSAGE, "SERVICE HIGH VOLTAGE CHARGING SYSTEM". IF A CODE IS SET, THE WALL CHARGING SYSTEM WILL BE INACTIVE UNTIL SERVICE IS PERFORMED.
03-00-89-006K
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
PI1243A
This preliminary bulletin provides a procedure to install hatch liftgate bumpers to correct the customers concern of a rattle or pop from the hatch area.
14114
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5920B
Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
PIC5920C
Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
09-03-10-013B
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.
02-07-30-029W
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
12-07-30-001D
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
03-06-03-004L
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
PIC5687D
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
00-03-10-006J
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
03-03-10-007I
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
PIP4843D
This Preliminary Information communication advises the technician that the Drive Motor Generator Control Module part number 24266807 is being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5202
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and "Reduced Propulsion" messages on the Driver Information Center. Technician may find Diagnostic Trouble Codes a P0AB9 and P0AC4. Technician should not clear any Diagnostic Trouble Codes and ensure Global Diagnostic System 2 is up to date. Technician will need to use Global Diagnostic System 2 and check all modules for Diagnostic Trouble Codes. Now use Global Diagnostic System 2 to create freeze frame data from Hybrid Powertrain Control Module and the Engine Control Module and save a report. Technician will need to verify that the vehicle had not been run very low or out of fuel. Also verify the customer did not press the Power Button causing the vehicle to turn off while driving. Verify that the Internal Combustion Engine runs properly and no other engine related or communication related Diagnostic Trouble Codes are present. Technician should inquire if the remote star was used on the last two drive cycles before the Diagnostic Trouble Code set. Technician should update the Engine Control Module if so. Technician should inspect the ground locations G106 (engine block) and G113 (drive unit case) have been cleaned and are secure making sure the ground eyelets do not spin. Technician should also check for past service history for prior mechanical engine or wiring harness repairs. Inspect the cam timing connector and repair any damage.
PIP5201
This Preliminary Information communication provides information to the technician about vehicles that may have misfires or rough running on cold start up. Technician may find a Diagnostic Trouble Code P0300. Technician will need to use a scan tool and observe Crankshaft Position Re-sync Counter parameter. The Re-sync Counter parameter should remain at 0 during all operating conditions, and while manipulating the related harnesses and connectors between the crankshaft position sensor and the Engine Control Module. Technician will need to inspect for water intrusion in related connectors, terminals, and components. Tech will need to bring the vehicle up to engine coolant temperature that was stored when Diagnostic Trouble Code P0300 was set. After the engine coolant temperature is up to temperature technician will need to perform compression and cylinder leakage and record the readings. Technician should also verify correct fuel system pressure, inspect the heated oxygen sensors for contamination from fuel, silicon, or the incorrect use of room temperature vulcanization silicone sealant, and inspect the spark plugs for incorrect heat range, coolant or oil fouling, carbon tracking, cracks or insulator fractures at the tip. Technician should also Test for coolant contamination into the cylinders.
12-08-132-001B
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
13-00-89-004I
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PI1243
This preliminary bulletin provides a procedure to install hatch liftgate bumpers to correct the customers concern of a rattle or pop from the hatch area.
06-00-89-029J
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
PI1237
This preliminary was created to inform the technician of a possible camshaft position exticer wheel not properly installed, if the engine was just previously repaired,and procedure on how to use the special tool to install the exciter wheels properly.
PI1235
This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to use
PI1233
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
05-06-04-035D
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
PI1231
This prelimenary bulletin provides a information on how to possibly gather more information from the customer when diagnosing a electric vehicle concern.
02-07-30-029V
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
11-08-49-001K
This technical bulletin provides a procedure on how to turn the transport mode message off and reset the battery light flashing.
110849001K
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
PI-1235
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE
PIC-5428
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. *PE UPDATED 05/08/2013 *JS UPDATED ON 7/9/2013. *KB UPDATED 7/28/14. *PE
PIC5428F
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
PIC5575B
How To Disable The Remote Express Down Feature For Key Fob.
09-00-89-002I
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
01-08-42-001J
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
02-08-42-001G
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
09-00-89-029L
This informational bulletin explains how to cut a new key or how to get a precut key from GM.
PIC5491F
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT3099L
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
14-06-130-001
This informational bulletin provides information on how to disable high voltage safely.
13-00-89-004H
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
PIP4843C
This Preliminary Information communication advises the technician that the Drive Motor Generator Control Module part number 12643810 is being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
1406130001
High Voltage Safety ? High Voltage Disabling
PI0659D
Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel
PIC5383D
EBCM And BPMV
PIC5978
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P0606 during normal vehicle servicing procedures such as clearing codes or connecting the 12 volt battery. To clear the Diagnostic Trouble Code technician will need to close all doors and rear hatch, press and hold the power button to put the vehicle into service mode, clear the Diagnostic Trouble Code using Global Diagnostic System 2, Power off the vehicle, open and close the driver?s door, wait one minute, and start vehicle and ensure Malfunction Indicator Lamp is not illuminated.
03-06-03-004K
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
13-00-89-004G
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PI1041B
This preliminary bulletin provides information on diagnosing a water pump for what is considered a leak and replace the pump correctly.
PIC5374C
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
PIC5959A
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIT5264
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIC4801F
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
110849001J
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
PIC5423C
Additional Information On Bleeding The Brakes
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
11-08-49-001J
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PIC3011H
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIC5491E
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
12-07-30-001C
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
PIP5184
This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatter marks, have parts department send the cam back as (MR code7) new defective.
09-03-10-016B
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
10-08-64-002C
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
12-03-10-001A
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
12-03-10-002A
This informational bulletin provides the technician the proper way to install and torque the wheel.
PI0737A
This preliminary bulletin provides information on how to set the rear electric child locks.
PIP4871C
This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp on. Technician my find Diagnostic Trouble Code P1B0F and or Diagnostic Trouble Code P1B10 set in the Hybrid Powertrain Control Module. Dealer should explain to the customer that inadvertently shutting the vehicle off while in motion (out of park) may cause this Malfunction Indicator Lamp to illuminate, and this is design intent.
05-03-10-020E
This informational bulletin explains the use of Nitrogen in GM tires.
07-03-10-008D
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
08-03-10-006E
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
PI0388D
This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.
13-00-89-004F
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIT4943C
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIT4945F
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
02-08-98-002E
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
05-08-48-001D
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
99-01-39-004E
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIP4905C
This Preliminary Information communication provides information to the technician about vehicles that have a no charge condition when using either the stationary 240V or the 120V charger. Technician may find Diagnostic Trouble Code P0D26 set in the Hybrid Powertrain Control Module 2. Technician will need to check the last 8 digits of the (VIN) Vehicle Identification Number. If the Vehicle Identification Number number is less than Vehicle Identification Number BU100954, perform the latest version of PIP4875 to program the Hybrid Powertrain Control Module 2. If the vehicle is a return or built after Vehicle Identification Number BU100954 Plug in the 120V charger and note the behavior of the charge indicator light on the Instrument Panel and the lights on the charge cord set Electric Vehicle Supply Equipment. If the light on the Instrument Panel is not steady green during a charging event, and the two upper charge cord set lights are steady green, record a GDS 2 snapshot from the Battery Charger Control Module Data. While monitoring the data in Global Diagnostic System 2, manipulate the charge cord coupler for proximity voltage changes. If the data has an erratic signal inspect the charge port receptacle connector for signs of water intrusion or corrosion in both the vehicle harness side and charge port side.
PIT5076D
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PIP4890A
This Preliminary Information communication provides information to the technician about vehicles that will not start and a message on the Drivers Information Center (DIC) displays: "Battery Too Cold, Plug In To Warm" message. Dealer should communicate to the customer to plug the vehicle in to allow the charging system to warm the high voltage battery, and then the vehicle can be started.
PIT4610D
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com.
PIC5954
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIC5453A
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
PIP4840K
This Preliminary Information communication advises the technician that the 4ET50 transmission assembly and component restriction will be administered by the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
12-08-45-001-A
GM: INFORMATION CONCERNING INTERMITTENT ISSUE WITH ELECTRICAL NOISE OR INADEQUATE GROUNDING ON110/220 VAC PLUG-IN CHARGING. *JS
120845001A
Diagnostic Information for Intermittent 110/220V AC Plug-In Charging
130089004F
Car and Truck Fix it Right the First Time Issues
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
PIC5161D
Key Off Radio Operation.
PIC5380F
Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction
PIC5381B
AC Compressor And Integrated Control Module.
PIC5383B
EBCM And BPMV
PIC5383C
EBCM And BPMV
PIC5423B
Additional Information On Bleeding The Brakes.
PIC5436B
Service Stabilitrak DTC C0196 After Vehicle Has Been Transported.
PIC5463B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5523C
Diagnostic Tip Vehicle Will Not Crank Waiting To Initialize Message.
PIP-4871-A
CHEVROLET: WHILE DRIVING VEHICLE WITH SHIFT LEVER OUT OF PARK, VEHICLE MAY BE SET TO POWER OFF. POWER BUTTON WAS PRESSED INADVERTENTLY INSTEAD OF DRIVE MODE BUTTON. *PE MODEL 2011-2012. UPDATED 4/22/13. *PE UPDATED 04/10/2014 *JS
PIP-4905
GM: 2011 VOLT. THE VEHICLE WILL NOT CHARGE AND THERE MAY BE A TROUBLE CODE STORED. *RM UPDATED 04/10/2014 *JS
04-00-89-053F
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
PIC5959
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIC5955
This Preliminary Information communication provides information to the technician about the proper way to address a Rotor B bearing noise. General Motors Technical Assistance Center recommends Rotor B replacement, this must be done off car per Service Information.
11-00-89-002B
This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
PIP4670D
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIC5953
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP3140F
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
08-08-44-029D
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
PIP4891F
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0497 stored. Technician will inspect all Evaporative Emissions System components and replace any component that is saturated with liquid fuel. Also Evaporative Emissions System lines should be blown out. Insure the customer is aware that over filling the fuel tank may lead to a repeat concern.
04-00-89-015G
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
PIP5008A
This Preliminary Information communication provides information to the technician about vehicles that have a Check Engine Malfunction Indicator Lamp on and possibly an Engine Unavailable message on the Driver Information Center. Technician may find Diagnostic Trouble Code?s P0AB9 in set in the Hybrid Powertrain Control Module and P0AC4 set in the Engine Control Module. Technician should not clear any Diagnostic Trouble Codes. Technician will need to verify that the vehicle has not been run very low or out of fuel, customer did not key off while driving, and the engine runs properly and no other engine related or communication related Diagnostic Trouble Codes are present. Technician will need to check for clean and tight ground location G106 and G113.
04-00-89-015F
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
07-00-89-037G
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PI0961C
SERVICE HIGH VOLTAGE CHARGING SYSTEM Message Displayed on Driver Information Center (DIC), Hybrid/EV Charging System Disabled, DTCs Set, Revised HV Battery Surge Tank Coolant Fill Level
PIC-5955
CHEVROLET/CADILLAC: THE ROTOR B BEARING NOISE, ON SOME VEHICLES, NEED A REPLACEMENT PER P/I #PIP5081 AND CAN BE DONE ON CAR, TO PROPERLY ADDRESS ISSUE. MODEL 2011-2014 VOLT, 2014 ELR. *PE
PIC5380E
Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction
PI0961B
This preliminary bulletin provides a procedure to test and replace the level sensor and harness to correct the customers concern of the Service High Voltage Charging System is displayed on the DIC.
PI0783A
This preliminary bulletin informs the technician that the oil change procedure has changed and it should be reviewed.
PIC5598J
This Preliminary Information communication advises the technician that the part restriction on the electric power steering module for NJ1 part numbers has ended. Dealer can order parts directly through your parts department.
10-00-89-006C
This informational bulletin provides directions on submitting different PIRs
08-08-44-015D
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
13-00-89-004E
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
PI0754A
This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
PIP5081D
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
05-00-89-072C
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
PI1125
This preliminary bulletin provides a procedure to perform a software update to the hybrid service tool.
PI1123
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0592C
This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
PIT5063D
This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Trouble Code C0569 Sym 3A setting after a new steering gear assembly was installed. If Diagnostic Trouble Code C0710 Sym 71 is set it must be addressed firth before performing a steering gear "set-up" in Service Programming System. Steering Angle Sensor module Diagnostic Trouble Code C056D Sym 00 and it must be address first. Technician should be advised that Diagnostic Trouble Codes DTC C056E Sym 42 or C0569 Sym 3A will set when a steering gear assembly was replaced without Service Programming System programming.
PIP5081C
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
13-00-89-004D
This informational bulletin provides an update for 13-00-89-004C to include updated information.
PI1115
This preliminary bulletin provides information on Engine No Crank/No Start Due to Discharged 12V Battery.
PI0961A
This preliminary bulletin provides a procedure to test and replace the coolant level sensor and wiring harness to correct the customers concern of the Service High Voltage Charging System displayed on the DIC.
00-06-01-026E
This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
PI0018B
This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
PIP4845D
This Preliminary Information communication advises the technician that the Battery Charger part numbers 22799689 and 24265980 is being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
04-06-04-047L
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
05-06-04-022J
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
PI1098
This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
09-06-04-015B
This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
10-08-110-001A
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
130089004D
Car and Truck Fix it Right the First Time Issues
PI-0018-B
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
PIC5920A
Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
PIC5932
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIP5163
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5903A
This Preliminary Information communication provides information to the technician about vehicles that have Service Vehicle Soon Lamp or Check Engine Lamp is on. Technician may find Diagnostic Trouble Code P0534. Technician will use a scan tool to check for all Diagnostic Trouble Codes that are set, but should not delete any Diagnostic Trouble Codes found. Technician should also capture any Freeze Frame data in a Global Diagnostic System 2 Session Log. Technician will need to inspect the Rechargeable Energy Storage System and replace if it has three notches. On Volt and Ampera models check the Hybrid Processor Control Module 2 for having the latest software. Technician should update the Hybrid Processor Control Module 2 with the latest calibrations if need. If the module is up to date use Global Diagnostic System 2 to monitor the High and Low Side Refrigerant Pressures with the Air Conditioner Compress or Speed with the Heater-Vent-Air Conditioning temperature to maximum cold, high blower speed. Technician should follow published Service Information diagnostics if Diagnostic Trouble Code P0534 sets. If the technician finds both the High and Low Side Refrigerant Pressures are found to be low then connect the Refrigerant Recovery/Recharge Air Condition machine and check the Refrigerant level. Technician should follow "Refrigerant Loss" in Service Information Diagnostics if the refrigerant level is less than 800 grams. When working on Spark Electric Vehicle technician should follow all published Service Information diagnostics before and other diagnostics or repairs. Technician should use the GE-50300 Refrigerant Recovery/Recharge Air Condition machine and check the R1234yf Refrigerant level. If the Refrigerant level is low technician should follow published Service Information diagnostics. If the Refrigerant level is over 500 grams technician will use Global Diagnostic System 2 to verify if the Remote Heater and Air Conditioning Module is up to date and update if
PIC5491D
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIC5492B
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5236
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
110849001I
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
130089004C
Car and Truck Fix it Right the First Time Issues
130089010
PAC Courtesy Transportation Assistance Program
PI0642B
Wind Buffeting (Noise) when Power Windows Operated.
PI0800C
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC-5921
GM: THE HYBRID BATTERY CANNOT BE CHARGED. THE CHECK ENGINE LAMP IS ILLUMINATED. CODE P16C1 OR P16C2 MAY BE SET. THE OBCM MUST BE UPDATED. ALSO INCLUDED MAKE/MODEL CHEVROLET/VOLT, CADILLAC/ELR, AND OPEL/AMPERA. MODEL YEAR 2014.*JS
PIC5920
Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
PIC5921
Unable To Charge Check Engine Lamp.
PIP4870B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4880D
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT3237G
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
G-175669
13202 - Service Update. This bulletin provides a service procedure to reprogram the power inverter module on certain vehicles. In wet conditions, water may wick along the Driver Motor 2 Position Sensor wires. If the water enters into the sensor body, it could set a diagnostic code, which illuminates the Check Engine lamp and requests propulsion to be inactive. The condition has occurred most often while parked, which results in a "no-start" condition, but could occur in other driving situations. The vehicle can be started once the water has evaporated.
PIP5155
This Preliminary Information communication provides information to the technician about vehicles that may have Service Vehicle Soon Lamp or Check Engine Lamp is on after charging using a 240V charging station. Technician may find a Diagnostic Trouble Code P1EE6 stored current or history. Technician should follow the latest version of Bulletin 12-08-45-001 Diagnostic Information for Intermittent 110/220V AC Plug-In Charging. Technician should also follow published Service Information diagnostic for the Diagnostic Trouble Code that is set.
SB-13202
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4859C
This Preliminary Information communication provides information to the technician on the steps to vacuum fill to ensure the cooling system is properly filled. Technician will need to use special tool GE-47716 Vac-N-Fill Coolant Refill Tool. Technician will also perform Hybrid/EV Battery Pack Coolant Pump Bleed Procedure in the GDS2 tool. After performing the GDS2 coolant bleed procedure drive vehicle for approximately 5 miles in a slalom type of situation to purge any remaining air from battery pack cooling plates.
PIC5491C
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIP5000B
This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician will find Diagnostic Trouble Codes P0700 set in the Engine Control Module and P0797 set in the Transmission Control Module. Technician should use published Service Information diagnostics for the Diagnostic Trouble Codes.
PIP4869C
This Preliminary Information communication provides information to the technician about vehicles that display a ?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.
PIT3099K
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
13202
Service Update for Inventory and Customer Vehicles Power Inverter Module Reprogram Expires with Base Warranty
990940005G
Seat Belt Extender Availability
PI0432D
Shorter Front Bumper Fascia Air Deflector Available for Service.
PIC5414C
Explanation Electric Range Variation and Driving Tips For Maximum Range
PIP-4869
GM: A PROPULSION POWER IS REDUCED MESSAGE IS DISPLAYED WHEN DRIVING IN MOUNTAINS. 2011-13 CHEVY VOLT. *RM UPDATED ON 5/2/2012. *KB UPDATED 9/19/12. *PE UPDATED 12/4/13. *PE
03-08-46-004N
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).
01-03-10-003K
This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
06-00-89-026L
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
PI1037
This preliminary information bulletin provides information for replacement oil pressure switches.
PIC5904
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
06-06-01-010B
This informational bulletin provides information on close-coupled converter and engine replacement.
99-09-40-005G
This informational bulletin provides information on availability for the seat belt extender.
PIP4910C
This Preliminary Information communication provides information to the technician about servicing any of the cooling systems on the these vehicles, which includes the High Voltage Battery Assembly, pumps, reservoirs, hoses, air separators, radiators, PIM, engine or heater system it is important to use the proper coolant and water mixture. The Power Electronics / Charging and Battery Cooling systems require a 50/50 mix of GM DEX-COOL® and de-ionized water.
00-03-10-003R
This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
PIC-5769-A
GM: SOME VEHICLES MAY EXPERIENCE A SES LAMP WITH A CURRENT OR PREVIOUSLY SET DTC CODE P0534. *JS
PIC5769A
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0534 set in the Hybrid Powertrain Control Module 2. Technician will need to ensure the vehicle has the proper amount of refrigerant charge. If the vehicles has the proper amount of refrigerant charge tech should update the Hybrid Powertrain Control Module 2 with the latest calibrations in Tis2Web.
PIE-0149-G
GM: SOME VEHICLES MAY EXPERIENCE NO CRANK NO START. THIS IS DUE THE BATTERY BEING DRAINED OR DEAD. *JS
PIE0149G
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5063C
Service Steering Message or Service Stability Message.
PIP4844C
This Preliminary Information communication advises the technician that the Accessory DC Power Control Module will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIE0149F
This preliminary information bulletin provides a procedure to inspect, clean and torque the battery harness terminal due to the engine cranks long or slow, the Malfunction Indicator Light (MIL) is on or the battery is dead.
03-06-03-004I
This informational bulletin provides information for warranty codes that are generated by EL-50313 midtronics GR8 battery tester/charger.
02-07-30-029U
This informational bulletin provides information for the PQC assembly replacement process.
PI1018
This preliminary information bulletin provides information on poor or no transmitter range when using the remote keyless entry (RKE) and/or remote vehicle start (RVS).
10-00-89-010C
This informational bulletin provides information on key codes security rules and information on GM key code look up application.
11-08-49-001H
This technical bulletin provides a procedure to remove the transport mode on message displayed in the DIC.
13-00-89-008
This informational bulletin provides information for GM wiring repair.
10-00-89-009B
This informational bulletin provides information on key code security and information on GM key code look up applications.
110849001H
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
130089008
GM Wiring Repair Strategy Information
130090001
Information for Engine Oils Used in 2014 Model Year Vehicles
09-00-89-029K
This technical bulletin provides a revision for 09-00-89-029J to add the 2014 model year and to add the Impala, Spark, Spark EV, Silverado and Sierra.
04-00-89-015E
This technical bulletin provides a revision for 04-00-89-015D to update content and incorporate the U.S. version of Bulletin 12-00-89-003.
SB-13184
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
03-00-89-006J
This technical bulletin provides a revision for 03-00-89-0061I to add the 2014 model year and Transport Mode heading.
05-09-40-002G
This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.
PI0800B
This preliminary informational bulletin provides a revision for PI0800A to update the Warranty Information.
PIC5803C
This Preliminary Information communication provides information to the technician about vehicles that the vehicle did not fully complete a charge or that charging was interrupted. Technicians may find Diagnostic Trouble Codes P1E00 set in the Engine Control Module and P0D3E or P0D3F set in the Hybrid Powertrain Control Module. Technician will need to update the Battery Charger Control Module to address this concern.
07-08-49-020H
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
12-02-32-002A
This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
110849001G
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
13184
FMVSS NONCOMPLIANCE RECALL - Front Brakes Lock During ABS, Stability Control, or Traction Control Activation
PIC5869
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0011C
This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update Warranty Information.
11-08-49-001G
This informational bulletin provides information for Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below) Condition.
13-00-89-006
This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage Effective with 2010 Model Year.
PI0086E
This preliminary informational bulletin provides information onUnexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry® Phone - Bluetooth® Issues Concern.
PI0574A
This preliminary informational bulletin provides a revision for PI0574A to include the 2013-2014 model year vehicles, update the covered models and the Recommendation/Instructions section.
PIP5081B
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
08-06-01-006D
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
11-00-89-005E
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
PIT5214
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
02-08-98-002D
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information.
11-00-90-001B
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
09-00-89-008A
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.
PI0592B
This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.
07-03-10-015C
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information.
05-08-48-001C
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
05-03-07-009F
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor Operations.
13-00-89-004B
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
06-00-89-026K
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor operations.
10-00-89-016A
This informational bulletin provides a revision for 10-00-89-016 to include the 2012-2014 model years and update the Labor Operation graphic.
09-03-16-002B
This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time Code and update the tool reference information.
09-07-30-018D
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor Operation.
PIP4902G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
10-00-89-005C
This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
11-00-89-007C
This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation List.
PI0388C
This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved Instructions and Warranty Information.
PIP5117
This Preliminary Information communication provides information to the technician with a service repair tip about using caution during service procedures involving plastic components. Technicians will need to take special precautions when servicing today?s engines to avoid damage to these components.
07-00-89-037F
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission.
09-00-89-016C
This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.
03-08-48-006I
This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.
PIC5856
This Preliminary Information communication provides information to the technician about vehicles that have Check Engine Lamp. Technician may find Diagnostic Trouble Code P0C58 and P0C62. Technician will need to replace the Motor B Position Sensor for this concern.
PIP4840J
This Preliminary Information communication advises the technician that 4ET50 electric variable automatic transmission assembly and component will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT4720C
This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
03-06-03-004H
This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.
090730018D
Change in Automatic Transmission Add Condition Documentation and Claim Submission
130089004B
Car and Truck Fix it Right the First Time Issues
PI-0388-C
GENERAL MOTORS: SEAT BELT COULD BECOME TWISTED WITH THE LATCH PLATE. *KB
PIC-5856
CHEVROLET: THIS REGARDS THE CHECK ENGINE LIGHT ILLUMINATING WITH THE DIAGNOSTIC TROUBLE CODES (DTC) P0C58 OR P0C62. *KB
PIC5322C
Heated Seat Operation After Performing A Remote Vehicle.
PIC5428E
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
PIT5074G
Terminal Test Probe And Replacement Terminal.
13-00-89-005
This technical bulletin provides Warranty Administration - New Labor Codes information.
11-08-49-001F
This technical bulletin provides a revision of 11-08-49-001E to add the 2014 model year.
PIC4707D
This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area.
PIC4788E
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.
PIP5081A
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor B rotor bearing cage separated. Technician should replace the bearing with the new updated part number. Technician should also inspect the end cover for any abnormal bushing wear, if found the side cover will also require replacement.
PIP4880C
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles with a Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0335 and or P0336 stored in the Power inverter module. Technician will need to inspect G106 and G113 if the ground eyelet is not tight replacing the bolt with a shorter bolt. If either of the Diagnostic Trouble Codes P0335 or P0336 are stored in both the Engine Control Module and the Power inverter module or the codes are current, please follow published Service Information diagnostics.
03-06-03-003C
This technical bulletin provides a revision of 03-06-03-003B to add the 2010-2014 model years, update the Attention statement, change the terms Claim Type B to Claim Type ZPTI, GM Dealer to GM Service Agent, Repair Order to Job Card, Warranty Claim to Warranty Transaction, and to update the Procedure Information for submitting Vehicle Repairs from WINS to Global Warranty Management (GWM).
99-04-20-002H
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
13-00-89-004
This technical bulletin provides a revision of 10-00-89-017Z to include updated information.
PI0572B
This preliminary information bulletin is for information on COAX Repair Kit Availability. Revised from PI0572A
110849001F
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
130089003
Vehicle Software Enhancements
130089004
Car and Truck Fix it Right the First Time Issues
130089004A
Car and Truck Fix it Right the First Time Issues
PIC5412B
High-Pitched / Whine Noise Heard Intermittently From Behind Rear Seats.
SB12-08-132-001A
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AND NO PROBLEM WITH VEHICLE IDENTIFIED. MODELS YEARS 2010-2014 TRUCKS AND PASSENGER. NO MODELS. *PE
13-00-89-003
This technical bulletin provides information on Vehicle Software Enhancements for 2014 and prior GM Passenger Cars and Light Duty Trucks.
11-00-89-005D
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
12-08-132-001A
This informational bulletin provides information accessory power outlet and trailer lighting fuse replacement due to electrical systems that can be affected by devices that are plugged in by the customer.
09-00-89-002H
This informational bulletin provides information for dealers to properly maintain vehicle in inventory.
PI0938
This preliminary information bulletin provides information on powertrain and various electronic/electrical control issues.
PIC5491B
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
06-00-89-029I
This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats carpet, vinyl.
13-08-116-001A
This technical bulletin provides a procedure on aftermarket ALSL or DLC devices causing multiple issues due to suspected tampering.
PI0861B
This preliminary information bulletin provides a procedure for reprogramming the radio due to not receiving no XM signal.
PIC5828
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0A1F. Technician will need to update Battery Energy Control Module with the latest calibrations in TIS-2-Web.
PIC5829
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code U0111. Technician will need to update Battery Energy Control Module with the latest calibrations in TIS-2-Web.
10-00-89-017Z
This informational bulletin provides information on fix it right for first time issues.
PIC5803B
This Preliminary Information communication provides information to the technician about vehicles that the vehicle did not fully complete a charge or that charging was interrupted. Technicians may find Diagnostic Trouble Codes P1E00 set in the Engine Control Module and P0D3E or P0D3F set in the Hybrid Powertrain Control Module. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
00-03-10-002G
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
13-06-02-001
This technical bulletin provides a procedure to replace the drive motor battery coolant radiator and add a second grille screen due to impact from stones/foreign material, in result of a coolant leaking.
130602001
Supplemental Repair Required for Drive Motor Battery Coolant Radiator Replacement
1308116001A
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
PI0412B
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
PIC-5828
CHEVROLET: SES LIGHT WITH DTC P0A1F. THIS DTC CODE COULD BE RESOLVED WITH A NEW CALIBRATION THAT HAS BEEN RELEASED. REPLACEMENT OF THE BATTERY ENERGY CONTROL MODULE (BECM) MAY BE NECESSARY. *KB
PIC-5829
CHEVROLET: SES LIGHT WITH DTC U0111. UPDATING CALIBRATIONS TO THE BATTERY ENERGY CONTROL MODULE (BECM) UPDATE HAS BEEN RELEASED. *KB
PIC5428D
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
PIT4945E
Diagnostic Tip - Unable to Learn RKE Transmitters.
PIP3140E
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PIC5734B
This Preliminary Information communication provides information to the technician about vehicles that have a drumming/ ringing like noise after depressing the brake pedal or a pulsation felt through the brake pedal while sitting still with your foot slightly depressing the brake pedal. Technician will need to reprogram the Electronic Brake Control Module with the latest calibration in Tis-2-Web.
PIC5803A
This Preliminary Information communication provides information to the technician about vehicles that the vehicle did not fully complete a charge or that charging was interrupted. Technicians may find Diagnostic Trouble Codes P1E00 set in the Engine Control Module and P0D3E or P0D3F set in the Hybrid Powertrain Control Module. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP4871B
This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp on. Technician my find Diagnostic Trouble Code P1B0F and or Diagnostic Trouble Code P1B10 set in the Hybrid Powertrain Control Module. Dealer should explain to the customer that inadvertently shutting the vehicle off while in motion (out of park) may cause this Malfunction Indicator Lamp to illuminate, and this is design intent.
PIP5094
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
PIC-5734-B
CHEVROLET: WHILE AT STOP OR SITTING, PULSATION IS FELT WITH A SLIGHT DEPRESSING OF BRAKE PEDAL AND A DRUMMING/RINGING NOISE IS NOTICEABLE DURING LOW SPEED EV DRIVING OR WHILE IN PARK OR HEARD WHEN VEHICLE IS TURNED OFF. MODEL 2011-2013 VOLT. *PE
PIC5385A
Vehicle Wiring Harness.
PIC5803
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIE0149E
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4817B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4908A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5000A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI0896
This preliminary informational bulletin provides information on replacement for the auxiliary floor mat retainer due to the floor mat retainer won't seat on the carpet.
00-03-10-006I
This informational bulletin provides information on tire radial force variation.
02-07-30-029T
This informational bulletin provides information on the replacement process for the product quality center.
12-07-30-001B
This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
13-08-116-001
This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices causing multiple issues.
11-08-49-001E
This technical bulletin provides a procedure to turn the transport mode on/off message that is displayed in the DIC and/or battery light is flashing.
08-08-51-002A
This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
11-08-49-001D
This technical bulletin provides a procedure to turn the transport mode on/off message that is displayed in the DIC and/or battery light is flashing.
PIP4844B
This Preliminary Information communication advises the technician that the Accessory DC Power Control Module will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PI0388B
This preliminary informational bulletin provides information on properly repositioning the seat belt webbing/latch plate due to becoming twisted.
03-00-89-013H
This informational bulletin provides information on a update for the Electronic Component Exchange Program (U.S. and Canada Only)
PIC5708E
This Preliminary Information communication provides information to the technician about vehicles that have Check Engine Lamp on. Technician will find Diagnostic Trouble Code P0111 set. Technician will need to update the Engine Control Module with the latest calibrations in Tis-2-Web.
PI0645C
This preliminary informational bulletin provides information on the driver airbag light is flashing in the cluster and/or the passenger airbag ON indicator does not illuminate when the passenger is present when the SDM setup has not been completed after reprogramming.
PIE0149D
This preliminary informational bulletin provides information on vehicles that will not crank due to 12V battery is drained or dead.
110849001D
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
110849001E
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
PI0886
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5381A
AC Compressor And Integrated Control Module (ACCM)
PIC5575A
How To Disable The Remote Express Down Feature For Key Fob.
PIC5577A
Diagnostic Tip How To Change The Audio Cue Volume On Start UP.
PI0861A
This preliminary informational bulletin provides information to reprgram the radio to resolve a no XM signal concern due to an internal software condition.
11-00-90-001A
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
PIP5081
This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The noise may be caused by the drive motor B rotor bearing cage separated. Technician should replace the bearing with the new updated part number. Technician should also inspect the end cover for any abnormal bushing wear, if found the side cover will also require replacement.
PIP4841L
This Preliminary Information communication advises the technician that High Voltage Drive Motor Battery will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP4880B
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles with a Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0335 and or P0336 stored in the Power inverter module. Technician should attempt to duplicate the concern. Technician should clear the Diagnostic Trouble Code if the concern is not duplicated. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Code if stored in the Engine Control Module or Hybrid Powertrain Control Module.
11-00-89-005C
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
PIC5687C
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
PIC5492A
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC5604C
This Preliminary Information communication provides information to the technician about vehicles that have the remote keyless entry transmitter range is very poor and they have to be very close to the vehicle before the transmitter operates. Technician will need to verify the Remote Keyless Entry transmitter range by pacing off approximately 100 feet diagonally on all four corners of the vehicle. Technician will replace the Remote Control Door Lock Receiver if the range is poor or if there is Diagnostic Trouble Code in the Tire Pressure Monitor.
PIC5708D
This Preliminary Information communication provides information to the technician about vehicles that have Check Engine Lamp on. Technician will find Diagnostic Trouble Code P0111 set. Technician will need to update the Engine Control Module with the latest calibrations in Tis-2-Web when working on a 2011 and 2012. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern on 2013 model years.
PIT3173C
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
10-00-89-017X
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
PI0124E
This preliminary information bulletin provides information the proper ways of adjusting the center trim bezel to correct the condition of the CD/DVD will not eject from the instrument panel mounted player.
08-09-41-007I
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
PI0774B
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
PIT4911T
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC5161C
Key Off Radio Operation.
PIC5384E
Navigation Radio And Instrument Panel Cluster And Integrated Center Stack Components.
SB-08-09-41-007I
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5708-D
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
080846004A
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
000089027G
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
PIC4310H
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4801E
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIT4733J
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
120310002
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
PIC5414B
This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency. Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner's manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range.
PIC5607A
This Preliminary Information communication provides information to the technician about vehicles that losing nametags with the OnStar system voice recognition set to French or Spanish. Technician should be advised that a "Firmware Over-the-Air" update that corrects this issue is currently being sent to all vehicles.
PIC5687B
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
060089026J
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
10-08-44-004C
This informational bulletin provides information on USB command and control multimedia player interface/list of supported devices.
100844004C
This informational bulletin provides information on USB command and control multimedia player interface/list of supported devices.
PIC5655A
This Preliminary Information communication provides information to the technician about some vehicles may have a loss of communication with the Fuel Pump Control Module. Technician may find Diagnostic Trouble Code U0109 set. Technician will need to inspect circuit 1540 at the left rear fuse box for a loose connection, F2RA fuse for a loose connection, and main power feed to the left rear fuse box for a loose connection or any signs of arcing.
PIP4841K
This Preliminary Information communication advises the technician that High Voltage Drive Motor Battery will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP4840H
This Preliminary Information communication advises the technician that the Volt 4ET50 electric variable automatic transmission assembly and component will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact for further assistance.
10-00-89-010B
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
100089010B
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
120089002A
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
PIT4945D
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
01-00-89-010J
This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
010089010J
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
100089017W
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
030846004M
This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
PIT4907A
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
10-08-64-002B
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
100864002B
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
PI0800A
This preliminary informational bulletin provides a procedure to reprogram the electronic power steering control module for comments regarding a indicator lamp illuminated and DTC C0544 and U0415 set.
PIP4902F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
12266
Service Update for Inventory and Customer Erroneous Electric Park Brake Message and Light, DTC C027D Expires with Base Warranty
PI0432C
Shorter Front Bumper Fascia Air Deflector Available for Service.
PIC4935D
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
PIC5491A
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIP4902E
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
S8-10-08-44-004C
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4902D
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
11-08-49-001C
This technincal bulletin provides procedures for all the different way to put a vehicle in and out of transport mode and what to do when a vehicles transport mode message is displayed in the DIC.
12-00-89-008
This informational bulletin provides information on the serviceability of high voltage volt batteries and the essential tools used to service them
120089008
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE SERVICEABILITY OF HIGH VOLTAGE VOLT BATTERIES AND THE ESSENTIAL TOOLS USED TO SERVICE THEM
PIC5769
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0534 set in the Hybrid Powertrain Control Module 2. Technician will need to ensure the vehicle has the proper amount of refrigerant charge. If the vehicles has the proper amount of refrigerant charge tech should update the Hybrid Powertrain Control Module 2 with the latest calibrations in Tis2Web. If the vehicles has a repeat failure for Diagnostic Trouble Code P0534, technician will need to contact General Motors Technical Assistance Center for further assistance.
PIT3099J
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
PI0086D
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
PIP4845C
This Preliminary Information communication advises the technician that the T18 Battery Charger for the Chevrolet Volt part number 22799689 will be placed on a parts restriction through theGeneral Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Centerfor further assistance.
PIP4859B
This Preliminary Information communication provides information to the technician on the steps to vacuum fill to ensure the cooling system is properly filled. Technician will need to use special tool GE-47716 Vac-N-Fill Coolant Refill Tool. Technician will also perform Hybrid/EV Battery Pack Coolant Pump Bleed Procedure in the Global Diagnostic System 2 tool. After performing the Global Diagnostic System 2 coolant bleed procedure drive vehicle for approximately 5 miles in a slalom type of situation to purge any remaining air from battery pack cooling plates.
09-07-30-018C
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
12-00-89-007
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
PI0373A
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
12-09-41-001A
This informational bulletin provides information on how to determine weater or not a airbag module is counterfeit or not and what to do if a counterfeit airbag is found.
120941001A
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO DETERMINE WEATER OR NOT A AIRBAG MODULE IS COUNTERFEIT OR NOT AND WHAT TO DO IF A COUNTERFEIT AIRBAG IS FOUND.
PIC5734A
This Preliminary Information communication provides information to the technician about vehicles that have a drumming/ ringing like noise after depressing the brake pedal or a pulsation felt through the brake pedal while sitting still with your foot slightly depressing the brake pedal. Technician will need to reprogram the Electronic Brake Control Module with the latest calibration in Tis-2-Web.
PIT3237F
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
PIC5759
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
11-00-89-005B
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
12-09-41-001
This informational bulletin provides information on how to determine weater or not a airbag module is counterfeit or not and what to do if a counterfeit airbag is found.
120941001
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO DETERMINE WEATER OR NOT A AIRBAG MODULE IS COUNTERFEIT OR NOT AND WHAT TO DO IF A COUNTERFEIT AIRBAG IS FOUND.
COUNTERFEIT AIRB
NOTIFICATION OF COUNTERFEIT AIRBAGS IN AFTERMARKET (SERVICE BULLETIN). BULLETIN IS TO ASSIST DEALERS IN EVALUATING IF AN AIR BAG MODULE IS COUNTERFEIT.
SB-DCS-2828
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-DCS-2830-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
07-00-89-037E
This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM.
10-00-89-017V
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
090730018C
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
110849001C
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
PI0693C
Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI693C
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5383A
TAC Parts Restriction - EBCM And BPMV
PIC5588A
Programming And Activation Of Replacement OnStar Modules.
PIT5076C
Learning Issues When Repairing Service Stability/Traction Message.
SB -12-09-41-001
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-11-08-49-001C
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12-00-89-008
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-12-09-41-001
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5734-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIC-5769
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIP-4845-C
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIP-4859-B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC-5667
GM: SERVICE POWER STEERING DTC C0800. *JS MODELS 2011-2013 VOLT. UPDATED 11/26/12. *PE
PIC-5708-B
CHEVROLET: DO NOT REPLACE B75B MASS AIRFLOW SENSOR, INTAKE AIR TEMPERATURE SENSOR OR ECM IF EXPERIENCING CHECK ENGINE LAMP COMING ON WITH HISTORY P0111. MODEL 2012-2013 VOLT. *PE UPDATED 11/28/12. *PE
PIC5380D
Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction.
PIC5598H
Guidelines For NJ1 Power Steering Powerpack
PIC5667A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5708B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5708C
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5734
Pulsation Or Drumming Noise Felt Through Brake Pedal On Light Apply.
PIP4843B
Drive Motor Generator Control Module.
SB-PIC-5734
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIP-4843-B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIP-4891-E
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-PIP-4910-B
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI-0727
CHEVROLET: DUE TO STONE OR FOREIGN MATERIAL IMPACT, THE HIGH VOLTAGE BATTERY RADIATOR MAY LEAK COOLANT AND MAY NEED TO BE REPLACED. *PE
PI-0732
CHEVROLET: MESSAGED DISPLAYED IN DRIVER INFORMATION CENTER (DIC), INDICATING HIGH VOLTAGE CHARGING SYSTEM SERVICE, AFTER ENHANCEMENTS FOR SIDE IMPACT POLE PERFORMANCE UPDATE WAS PERFORMED. *PE UPDATED 08/1/2012 *JS
PB-11342
GM: SEE DOCUMENT SEARCH BUTTONFOR OWNER LETTER. ENHANCEMENTS FOR SIDE IMPACT POLE. A VEHICLE INSPECTION INDICATED THAT THE VEHICLE EXPERIENCED STRUCTURAL INTRUSION OF APPROXIMATELY 50MM INTO THE BATTERY, WHICH MAY RUPTURE THE COOLANT LINE CAUSING COOLANT LEAKAGE. *JS UPDATED 5/9/12. *PE UPDATED 5/11/12. *PE UPDATED 5/14/12. *PE UPDATED 5/15/12. *PE UPDATED 6/18/12. *PE
PIT5074F
GM: J-35616-64B TERMINAL TEST PROBE AND REPLACEMENT TERMINAL. ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR MODEL YEAR 2013. MODEL ESCALADE MODEL YEAR 2012-2013. MODEL PONTIAC G3 MODEL YEAR 2007. MODEL WAVE MODEL YEARS 2005-2010. DENALI MODELS MODEL YEARS 2007-2013. *JS
PB-11188
GM: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ENHANCED 120 VOLT CHARGE CORD. DEALERS ARE TO EXCHANGE THE 120 VOLT CHARGE CORD WITH A NEW ENHANCED 120 VOLT CHARGE CORD. *JS UPDATED 5/23/12. *PE
PIC5598D
GM: GUIDELINES FOR NJ1 POWER STEERING POWERPACK (MODULE) REPLACEMENT AND PARTS RESTRICTION INSTRUCTIONS. *JS
PIC5655
GM: UNABLE TO COMMUNICATE WITH FUEL PUMP CONTROL MODULE WITH DTC U 0109. *JS
SB-12020
GM: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DRIVER AIRBAG INSPECTION. *KB UPDATED 5/23/12. *PE
PI-0671
GENERAL MOTORS: RESERVOIR FOR POWER STEERING FLUID IS HEAT DAMAGED AND LEAKING. MAY CAUSED PROBLEMS WITH POWER STEERING PUMP. *PE
PIP-4844-A
CHEVROLET: RESTRICTION HAS BEEN PLACED ON THE ACCESSORY POWER MODULE, KNOWN AS APM THROUGH GM TECH (TAC). *PE
SB-11275-B
GM: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CARPETED FLOOR MATS MISSING. DEALERS ARE TO INSTALL CARPETED FLOOR MATS WHEN MATS BECOME AVAILABLE. *JS
PI-0626
BUICK/CHEVROLET: IT IS HARD TO REMOVE DRIVER'S SIDE AIR BAG DUE TO REVISED SPRING DESIGN, WHICH CAUSES HIGHER RETAINING FORCE BETWEEN DRIVER'S SIDE AIR BAG AND STEERING WHEEL. *PE
PIC-5448-A
CHEVROLET: BULLETIN PROVIDING INFORMATION ON DISPLAYING VEHICLE AND HOW TO MAINTAIN THE 12 VOLT BATTERY PROPERLY FOR THE VEHICLE. *PE
PIP-4865-A
CHEVROLET: DURING COLD TEMPERATURE, INTERNAL COMBUSTION ENGINE (ICE), RUNS WHEN VEHICLE IS PLUGGED TO CHARGER OR CYCLES ON AND OFF IF RUNNING FOR EXTENDED TIME. *PE
PIP-4979
CHEVROLET: WITH SOME VEHICLES, THERE MAY BE AN ISSUE OF NON-CHARGING WITH EITHER 120 OR 240 VOLT CHARGING. *PE
SB-11275-A
BUICK/CADILLAC/CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING CERTAIN VEHICLES RECEIVED BY DEALERSHIP WITHOUT THE CARPETED FLOOR MATS. *PE
PIC-5549-A
CHEVROLET: CERTAIN VEHICLES MAY EXHIBITS SYMPTOM(S) OF CHECK ENGINE LAMP ILLUMINATED AND VEHICLE FAILS TO CHARGE. CHECK THE CHARGE PORT DOOR FOR OPEN/CLOSED SWITCH OPERATION. *PE
PIC-5565
CHEVROLET: ON CERTAIN VEHICLES, CORD CANNOT BE REMOVED FROM RECEPTACLE IF THE CHARGE CORD HANDLE LATCH IS STUCK. CAN NOT SHIFT VEHICLE OUT OF PARK IF THIS ARISES. *PE UPDATED 12/7/11. *PE
SB-11-09-41-003B
CHEVROLET: INTERMITTENTLY, THE AIR BAG INDICATOR WOULD ILLUMINATE. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.