Vehicle report

2021 CHRYSLER PACIFICA PLUG-IN HYBRID

Compare every CHRYSLER PACIFICA PLUG-IN HYBRID yearNHTSA and EPA records

Service bulletins

151 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

9100900

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100860

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

113280

Service Bulletin/Repair Instructions

HOSE AND TUBE - EGR COOLANT

S2208000045 REV.D

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2623000046

Service Bulletin/Repair Instructions

Calibration Requirements For The Power Sliding Door Module (PSDM).

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

112856

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

112857

Service Bulletin/Repair Instructions

HEATER - ELECTRIC COOLANT

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

08-080-26 REV. A

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) / Auxiliary Hybrid Control Processor (AHCP) Updates. Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** ● P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. Customers may also comment on one or more of the following: ● Vehicle does not start/engine does not crank. ● Extended engine cranking time when starting the vehicle. ● Engine turns on when requesting cabin heat to turn on. ● Loss of heat from the engine This bulletin involves reprogramming the **HCP and then the AHCP** with the latest available software.

112335

Warranty Program/Extension

Warranty Newsletter – Volume 12, Issue 5

112379

Warranty Program/Extension

ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program

S2623000034

Service Bulletin/Repair Instructions

Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

08-208-26

Service Bulletin/Repair Instructions

111702

Service Bulletin/Repair Instructions

SWITCH - LIFTGATE

08-207-26

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

9100801

Service Bulletin/Repair Instructions

If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance.

S2523000003 REV.A

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

08-170-26

Service Bulletin/Repair Instructions

Flash: Power Sliding Door Module (PSDM) System Updates Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle **must** exhibit/set the following Diagnostic Trouble Code (DTC): ● U0140-00 - Lost Communication With Body Control Module. Customers may also comment on one or more of the following: ● Left power sliding door inoperable. ● Right power sliding door inoperable. NOTE: **Doors will open manually** This bulletin involves **reprogramming the left PSDM (PSDML) and the right PSDM (PSDMR)** with the latest available software

S2623000021

Service Bulletin/Repair Instructions

The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not Function.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000017

Service Bulletin/Repair Instructions

Hood Ajar Message On Cluster.

S2623000015

Service Bulletin/Repair Instructions

The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2602000002

Service Bulletin/Repair Instructions

Creaking/Groaning Noise Coming from The Front End

S2208000045 REV.C

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

08-080-26

Service Bulletin/Repair Instructions

Flash: Auxiliary Hybrid Control Processor (AHCP) / Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. ● P29BB-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. Customers may also comment on one or more of the following: ● Vehicle does not start / engine does not crank. ● Extended engine cranking time when starting the vehicle. ● Engine turns on when requesting cabin heat to turn on. ● Loss of heat from the engine. This bulletin involves reprogramming the AHCP and then the HCP with the latest available software.

03D Campaign

Other

Fleet Campaign Parts Ordering Process (03D)

110447

Service Bulletin/Repair Instructions

WATER PUMP

110448

Service Bulletin/Repair Instructions

WATER PUMP

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

S268A000008

Service Bulletin/Repair Instructions

Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93

S2623000007

Service Bulletin/Repair Instructions

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

21-014-26

Service Bulletin/Repair Instructions

Internal Transmission Wiring Connector Short And **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. ● P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45-00 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A-00 - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode.** statement, Claims Data tables,

109997

Service Bulletin/Repair Instructions

ACTUATOR - TRANSFER CASE

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

S2408000114 REV.B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)

08-299-25 REV. A

Service Bulletin/Repair Instructions

High Voltage Battery Pack Replacement XT1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0EDD-00 - Hybrid/EV Battery Pack "B" Deterioration. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. NOTE: Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage This bulletin involves replacing the high voltage battery pack.

9100735

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

S2508000102

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

S2509000009

Service Bulletin/Repair Instructions

Engine Oil Leak

105646

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL & COLUMN

S2524000012

Service Bulletin/Repair Instructions

High Voltage Air Conditioning Refrigerant Dye

21-040-25

Service Bulletin/Repair Instructions

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.

9100670

Service Bulletin/Repair Instructions

Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

S2519000008 REV.A

Service Bulletin/Repair Instructions

Noise From Front End While Steering Or Turning The Steering Wheel.

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

08-299-25

Service Bulletin/Repair Instructions

107271

Warranty Program/Extension

D-25-16 (XT1) High Voltage Battery Pack - Select 2017 - 2021 Chrysler Pacifica/ Voyager (RU)

107277

Warranty Program/Extension

ID-25-12 (XT1) High Voltage Battery Pack - Select 2017 - 2021 Chrysler Pacifica/ Voyager (RU)

ID-25-13

Warranty Program/Extension

ID-25-13 (XT1) High Voltage Battery Pack - Select 2017 - 2021 Chrysler Pacifica/ Voyager (RU)

S2519000008

Service Bulletin/Repair Instructions

Noise From Front End While Steering Or Turning The Steering Wheel.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

21-025-25 REV. A

Service Bulletin/Repair Instructions

Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves servicing the transmission.

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

S2509000001 REV.B

Service Bulletin/Repair Instructions

Engine Rattle Noise

S2422000001 REV.D

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

9100616

Service Bulletin/Repair Instructions

Telematics Box Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

S2408000072 REV.A

Service Bulletin/Repair Instructions

Power Sliding Door Inoperative or Intermittently Will Not Open or Close

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

S2523000057

Service Bulletin/Repair Instructions

1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.

S2523000050

Service Bulletin/Repair Instructions

Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

S2423000026 REV.A

Service Bulletin/Repair Instructions

Power Sliding Door Will Not Power Open And/Or Close Automatically.

S2408000114 REV.A

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)

S258A000013

Service Bulletin/Repair Instructions

AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).

9100347 Rev 1

Other

3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done

9100546

Service Bulletin/Repair Instructions

Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

103952

Service Bulletin/Repair Instructions

APPLIQUE - B & C PILLAR

104093

Warranty Program/Extension

D-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)

104094

Service Bulletin/Repair Instructions

ID-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)

21-025-25

Service Bulletin/Repair Instructions

Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). REPAIR SUMMARY: **This bulletin involves servicing the transmission.**

9100471

Service Bulletin/Repair Instructions

CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.

103525

Service Bulletin/Repair Instructions

HORN AND BRACKET - NONE

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

103290

Service Bulletin/Repair Instructions

VALVE - FUEL VAPOR

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

9100499

Service Bulletin/Repair Instructions

Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

103292

Service Bulletin/Repair Instructions

MODULE - BATTERY HEATER

S2509000001

Service Bulletin/Repair Instructions

Engine Rattle Noise

9100498

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).

103263

Service Bulletin/Repair Instructions

RESERVOIR - COOLANT

S1408000384 REV.H

Service Bulletin/Repair Instructions

S2523000003

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

S1408000384 REV.G

Service Bulletin/Repair Instructions

08-253-24

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0A78 - Drive Motor A Inverter Performance. ● P0A79 - Drive Motor B Inverter Performance.** ● P0A33 - Drive Motor B Temperature Sensor 1 Circuit High. ● P0A2D - Sensor Power Supply 1 Circuit High ● P215B - Vehicle Speed Output Shaft Speed Correlation. ● P0C4A - Drive Motor A Inverter Over Temperature. ● P0E15 - Hybrid-Ev Battery Pack Coolant Heater A Control Performance. ● P1AFE - MCPB Improper Shut Down. ● P1AF8 - MCPA Control Module Shutdown Performance. ● P0513 - Invalid Skim Key. ● U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience one or more of the following: ● **Message on Instrument Cluster stating: "Vehicle shutting down in two minutes".** ● The scheduled charging does not occur on desired schedule. ● Vehicle does not start when pushing ignition switch with no MIL for DTCs P1AFE and P1AF8 (pending DTCs). ● Vehicle does not start when pushing ignition switch with DTCs P0513 and U151-A87 (stored or active). ● Scheduled charging start/end does not align with displayed time (ex: 12:05 pm end time on radio, but charging ends at 12:06 pm). ● Scheduled charging does not start following a power outage. ● Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 minutes to 480 minutes at extreme cold ambient temps below -24°C (-11 °F). ● “Charge Now” soft button does not always work. ● The vehicle will get a rough engine spin-down, and then “Service Charging System” warning and shutdown if the vehicle is quickly re-cranked after the initial key crank. ● Unable to pass a smog check for certain states that require no DTCs present (stored or active). ● Vehicle shutdown (MIL set) if the acceleration pedal is 100% and the vehicle is on ice. ● Vehicle may not have a successful second remote start if customer happens to request it immediately after first remote start without letting the vehicle sleep while at low High Voltage (HV) battery State of Charge (SOC). ● Vehicle may not achieve propulsion through a cold key crank if the HV battery was not conditioned using thermal periodic wake-up feature at critical cold temperatures around -33 °C (-27 °F) even if the vehicle was left plugged into a charger for an extended period of time. In addition, the following software enhancement is available: ● Corrections to allow the vehicle to clear the permanent fault codes. This bulletin involves reprogramming the HCP/AHCP, also known as Power Inverter Module (PIM), with the latest available software.

S2208000045 REV.B

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2223000036 REV.A

Service Bulletin/Repair Instructions

Reverse View Camera Inoperative After Recent Repair

S2422000001 REV.C

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

100770

Service Bulletin/Repair Instructions

SWITCH AND BEZEL - FRONT DOOR

99965

Service Bulletin/Repair Instructions

MODULE - INVERTER

S2408000101

Service Bulletin/Repair Instructions

After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime

100209

Warranty Program/Extension

Warranty Newsletter Volume 10 Issue 8_ID

03-008-24

Service Bulletin/Repair Instructions

Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB).

S2423000035

Service Bulletin/Repair Instructions

Liftgate Inoperative And Or Intermittently Will Not Open Or Close.

08-170-24

Service Bulletin/Repair Instructions

Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: ● Left power sliding door inoperable. ● Right power sliding door inoperable. This bulletin involves updating the PDSM with the latest available software.

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2423000002

Service Bulletin/Repair Instructions

2 nd Row Seat Does Not Fold Using Easy Entry Handle.

97962

Other

MOTOR - BLOWER WITH WHEEL

S1408000384 REV.F

Service Bulletin/Repair Instructions

S228A000005 REV.D

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

21-042-24

Service Bulletin/Repair Instructions

Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.

98746

Warranty Program/Extension

Warranty Bulletin D-23-07 Rev. A (XE1) eFlite Si-eVT Transmission – Certain 2017 - 2023 Chrysler Pacifica (RU)

98747

Warranty Program/Extension

FCA Caribbean Warranty Bulletin ID-23-07 Rev. A (XE1) eFlite Si-eVT Transmission – Certain 2017 - 2023 Chrysler Pacifica (RU)

S2423000031

Service Bulletin/Repair Instructions

Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

S1408000384

Service Bulletin/Repair Instructions

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

9100142

Service Bulletin/Repair Instructions

Mirror

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9100008

Service Bulletin/Repair Instructions

Telematic box module 2

9100096

Service Bulletin/Repair Instructions

Base Headlamp Bright, Base Headlamp Black

S2208000073RevA

Service Bulletin/Repair Instructions

No Start After a Flash or Powertrain Control Module (PCM), Body Control Module (BCM) Replacement

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

1805022REVA

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves updating the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following DTCs have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2 Sensor 1/2 Heater Circuit High. P0051 - O2 Sensor 2/1 Heater Circuit Low. P0052 - O2 Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2 Sensor 2/2 Heater Circuit High. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor A. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor A. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor B. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor B. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

9004509

Service Bulletin/Repair Instructions

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

0805222

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power InverterModule (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find one or more of the following DTCs have been set: P0A33 - Drive Motor B Temperature Sensor 1 Circuit High. P0A2D - Sensor Power Supply 1 Circuit High. P215B - Vehicle Speed Output Shaft Speed Correlation. P0C4A - Drive Motor A Inverter Over Temperature. P0E15 - Hybrid-Ev Battery Pack Coolant Heater A Control Performance. P1AFE - MCPB Improper Shut Down. P1AF8 - MCPA Control Module Shutdown Performance. P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience more or more of the following: The scheduled charging does not occur on desired schedule. Vehicle does not start when pushing ignition switch with no MIL for DTCs P1AFE and P1AF8 (pending DTCs). Vehicle does not start when pushing ignition switch with DTCs P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05 pm end time on radio, but charging ends at 12:06 pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 minutes to 480 minutesat extreme cold ambient temps below -24 °C (-11 °F). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quicklyre-cranked after the initial key crank.

1805022

Service Bulletin/Repair Instructions

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

1805121

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2-Sensor 1/2 Heater Circuit High. P0051 - O2-Sensor 2/1 Heater Circuit Low. P0052 - O2-Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2-Sensor 2/2 Heater Circuit High. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.