103954
Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
103954
ACTUATOR - A/C AND HEATER
104087
ACTUATOR - A/C AND HEATER
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
9004009
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S1121000006 Rev.
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
23-015-20
Disinfectant Solution Recommended for COVID-19
08-049-20
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-003-19
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-006-19
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
9003220
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
9003681
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003687
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
23027
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
23104
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
23137
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
20244
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
Volume 2, Issue
Warranty Operations Newsletter Updates from Warranty Operations
22867
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
22892
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
22958
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
20616
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
08-052-16
Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: · A complete loss of UConnect operation. · A complete loss of Voice Recognition functionality
05170303A
Housing cover mounting bolt holes use self-tapping fasteners. New fasteners are required with housing replacement.
R2118796A
Valve Body. These may cause over drive cycling.
68018095A
HVAC Distribution Housing
RL108213A$
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
R2108213A$
W5A580 (NAG1) Valve Body - complete
9003215
Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
9002887
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
9002519
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
09-001-13
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
78
STAR Center News No. 78 - Jan/Feb 2013: Instead of limiting the use of the tether anchor to 48 pounds (child weight) the new guideline states that the tether anchor can be used with a seatbelt to install a child restraint up to the recommended weight limit of the child restraint.
21-006-12 REV. A
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years 160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they accelerate from a stop or accelerating while rolling at slow speeds. This condition could be caused by the damper and clutch.
CSN-K16
CHRYSLER DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AUTOMATIC TRANSMISSION SHIFT LEVER INTERLOCK SPRING. TRANSMISSION GEAR SHIFT LEVER INTERLOCK SPRING RETAINER HOOK ON VEHICLES MAY BREAK. A BROKEN INTERLOCK SPRING RETAINER HOOK WILL RESULT IN THE INABILITY TO MOVE THE GEAR SHIFT LEVER OUT OF THE PARK POSITION. CSC LETTER WAS REC'D. *PE
SA-09-088
DODGE/CHRYSLER: RE-TORQUE DECKLID LATCH BOLTS. CERTAIN VEHICLES WERE SHIPPED WITH THE INCORRECT TORQUE ON THE DECKLID LATCH MOUNTING BOLTS AND WILL REQUIRE RE-TORQUE TO 10NM (88.50 IN LB). *PE
SB-J19
CHRYSLER/JEEP/DODGE: CALIFORNIA EMISSIONS WARRANTY ADDENDUM. THE WARRANTY BOOK ON CERTAIN VEHICLES MAY CONTAIN ERRORS OR MAY BE MISSING INFORMATION REGARDING THE COPONENTS COVERED BY THE CALIFORNIA EMISSIONS WARRANTY. DODGE-CARAVAN/GRAND CARAVAN, CHARGE/CHARGER SRT8, MAGNUM/MAGNUM SRT8, VIPER, AVENGER, NITRO, CHALLENGER/CHALLENGER SRT8, DURANGO/DURANGO HYBRID, JOURNEY, RAM 2500/3500, CALIBER/CALIBER SRT4; JEEP COMMANDER, GRAND CHEROKEE/GRAND CHEROKEESRT8, COMPASS, PATROIT, LIBERTY; CHRYSLER TOWN&COUNTRY, PACIFICA, 300 SRT8, PTCRUISER, SEBRING/SEBRING CONV., ASPEN/ASPEN HYBRID.
SB-1800309 REVC
CHRYSLER/JEEP/DODGE: FLASH-DRIVEABILITY IMPROVEMENTS OR MIL ILLUMINATION DIAGNOSTIC TROUBLE CODE P0452-EVAP PRESSURE SWITCH STUCK CLOSED. INCLUDES MY09 TOWN&COUNTRY; VOYAGER AND CARAVAN. *PE
1801108 REVB
FLASH: MIL ILLUMINATION WITH DTC P0139 OR 02270. THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM). *PE
21-015-08
FLASH: TRANSMISSION ENGAGEMENT / PERFORMANCE IMPROVEMENTS. *NJ
H 11
CHRYSLER DODGE JEEP SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CUSTOMER SATISFACTION NOTIFICATION H11; RADIO SOFTWARE UPDATE. THIS NOTIFICATION APPLIES ONLY TO VEHICLES EQUIPPED WITH A MYGIG RADIO (SALES CODE RER WITH NAVIGATION SYSTEM OR REN WITHOUT NAVIGATION SYSTEM). CSC WAS RECEIVED. *PE
08-039
DVD SOFTWARE UPDATE REN MYGIG RADIO FOR MANY RADIO FUNCTIONAL ISSUES AND IMPROVEMENTS. *NJ
08-016-08
ROUGH IDLE AND/OR MIL ILLUMINATION FOR ANY OF THE FOLLOWING DTC'S: P0300 / P0301 / P0302 / P0303 / P0304 / P0315 / P0335 AND/OR P0606. *NJ
08-031
DVD SOFTWARE UPDATE MYGIG RADIO FOR MANY RADIO FUNCTIONAL ISSUES AND IMPROVEMENTS. *NJ
08-023
RAPID RESPONSE TRANSMITTAL/SERVICE ACTION #08-023 - INCORRECT ENGINE HARNESS CRANK SENSOR CONNECTOR TERMINALS. *NJ
21-011-08
GEAR CLASH/DIFFICULT TO SHIFT - THIS BULLETIN INVOLVES REPLACING THE 3RD/4TH/5TH & REVERSE GEAR SYNCHRONIZER (BLOCKER) RINGS TOGETHER AS A SET IF A DE-BONDING CONDITION IS FOUND. *NJ
08-007-08
NO ENGINE CRANK OR NO ENGINE START DUE TO ELECTRONIC LOCKUP OF THE WCM/SKREEM. *NJ
07042
HOSE CLAMP FOR AIR FLOW SENSOR OUT OF POSITION. VEHICELS EQUIPPED WITH A 2.4L PZEV ENGINE. *NJ
2304207
REAR GLASS COMES OUT OF TRACK - VEHICLES BUILT BEFORE 11/4/07. *NJ
2304106
EXTERIOR LAMP - LENS FOGGING. *NJ
23
EMISSIONS RECALL REPROGRAM TIPM - TRANSMISSION DEFAULT. TOTALLY INTEGRATED POWER MODULE (TIPM) WAS INADVERTANTLY PROGRAMMED WITH SOFTWARE THAT MAY PREVENT THE TRANSMISSION FROM SHIFTING PROPERLY. *KB
2100807
HARSH TRANSMISSION ENGAGEMENT OR CLUNK WHEN SHIFTING OUT OF REVERSE OR FROM DRIVE, THROUGH REVERSE INTO PARK. *KB
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.