2251717
Service Bulletin/Repair Instructions
The battery boost cable is connected to a chassis lug provided by Mercedes. The 12V wiring will be routed to a new lug.
Vehicle report
2020 COACHMEN GALLERIA
Service bulletins
17 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
511606
Service Bulletin/Repair Instructions
As per recall 23V100. Mercedes-Benz AG (âÃÂÃÂMBAGâÃÂÃÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting. Influenced by certain premises, such as ambient and assembly space temperatures as well as usage, this could lead to an increase of the transitional resistance between fuse and fuse holder and thus, to a limit-exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out.
511570
Service Bulletin/Repair Instructions
According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices and impair safe parking of the vehicle. If the vehicle is not properly secured in accordance with parking instructions in the operator's manual (including usage of the parking brake), it cannot be ruled out that the vehicle might roll away from its parked position under certain circumstances. Thus, the risk of an accident could increase. The driver will not receive a warning due to the nature of the failure mechanism. It is important that the driver ensures that the manual parking brake is engaged to adequately secure the vehicle against rolling away. Additionally, the parking level "P" is only to be inserted when the vehicle is completely stationary. The customer can find precise information on the parking process and on correct vehicle securing in their operator manual. Owners who notice any issues with the automatic transmission park lock function may contact their nearest Mercedes-Benz service partner immediately and have an appointment arranged for the vehicle to be inspected."
511508
Service Bulletin/Repair Instructions
This is a Mercedes-Benz Recall that Forest River is passing through. Forest River is not conducting any campaign separately other than notifying our owners and dealers of the Mercedes-Benz Campaign 21V055. USA: 178 Vehicles MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the software design of the communication module may fail to communicate the correct vehicle's location for the emergency call system ("eCall") in the event of a crash. Depending on the crash scenario, a temporary drop in the on-board electrical voltage system may occur. If this occurs, the wrong location may be transmitted during an eCall. As a result, the arrival of emergency responders could be delayed, which could increase the risk of injury.
2251471
Service Bulletin/Repair Instructions
When in use, the bike rack is causing indentations into the rear door skin on the Mercedes-Benz van body. This is due to an extremely small "foot print" of the bike rack.
511465
Service Bulletin/Repair Instructions
MBAG was notified of customer complaints claiming a van had "rolled away" after the driver had selected the Park ("P") gear position and P was displayed to the driver in the instrument cluster. MBAG confirmed that if the vehicle is not properly secured in accordance with the parking instructions in the vehicle Operator's Manual, in particular by always engaging the parking brake after shifting to P, the vehicle could roll from its parked position, which could increase the risk of a crash. Always secure the van in accordance with the instructions in the Operator's Manual.
511390
Service Bulletin/Repair Instructions
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that the software of the MBUX multimedia system might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted which could increase a risk of a crash or injury.
2251356
Service Bulletin/Repair Instructions
General 12V and 110V Operational Testing
2251284
Service Bulletin/Repair Instructions
This installation guide is intended to aid a certified technician in installing a Battery Disconnect Solenoid in place of the Battery Guard (BG160).
511275
Service Bulletin/Repair Instructions
As per Mercedes-Benz Recall 2020-545; MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. If the hydraulic power steering hose detaches, the driver will still have manual steering functionality, but increased steering effort will be needed, particularly at low speeds. Sudden loss of power steering assist as well as the loss of hydraulic steering fluid to the road surface may increase the risk of a crash.
511233
Service Bulletin/Repair Instructions
An intermittent connection may occur between the connector block of the electronic control unit (âECUâ) and the connector pins for the Supplemental Restraint System (âSRSâ) wiring harness. The SRS may detect resistance, which could lead to warning lights illuminating on the instrument cluster.
2251174
Service Bulletin/Repair Instructions
Uneven surface on the non-skid floor of the shower causing water to pool near or along the drain.
2251157
Service Bulletin/Repair Instructions
Forest River shared this TSB from our supplier, FireFly, Inc. to our dealers: Firefly Integrations has identified corrupted messages that could be sent on the RV-C communication network. Firefly strongly urges this critical update to your coachâÂÂs software to keep all devices on the network communicating correctly.
CV1-4
Service Bulletin/Repair Instructions
Provide an update that would prevent possible message corruption that could take place on the RVC network.
225V21025
Service Bulletin/Repair Instructions
The thermistor installed in the vehicle is not in an optimal location. The thermistor will need relocated, and software upgrade to the FireFly electronic control system is also required.
2251018
Service Bulletin/Repair Instructions
According to the Technical Service Bulletin released by Carefree of Colorado; "It has been recently reported in a few instances that the awning extends during travel. This can be caused by the wiring being reversed causing the auto-retract system to extend the awning from a closed position."
2251025
Service Bulletin/Repair Instructions
The thermistor installed in the vehicle is not in an optimal location. The thermistor will need relocated, and software upgrade to the FireFly electronic control system is also required.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.