Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
994
CONCERNS WITH THE WHITE PLASTIC STOP BUTTONS AND METAL T-NUTS INSTALLED ON THE BOTTOM OF THE REAR GAUCHO SEAT CUSHIONS WHICH ARE MISLOCATED ON ALL 2000 BAYSIDE MODEL FOLDING TRAILERS SHIPPED PRIOR TO JUNE 24, 1999. *TT
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.