EA05011 · EA
TIRES Investigation
ON JUNE 30, 2006, COUNTRY COACH FILED DEFECT REPORT 06V-262 STATING THAT THE TOYO 275/70R22.5M102Z TIRES ARE DEFECTIVE AND COULD FAIL UNEXPECTEDLY CAUSING A LOSS OF VEHICLE CONTROL.ODI'S INVESTIGATION FOUND THAT FRONT TIRE FAILURES HAVE BEEN CAUSED BY COUNTRY COACH'S SELECTION OF TIRES THAT PROVIDED MARGINAL LOAD CARRYING CAPACITY FOR THEIR INTENDED APPLICATION.OWNERS WERE FREQUENTLY UNABLE TO COMPLY WITH COUNTRY COACH'S CAMPAIGN REQUIREMENTS BECAUSE THESE REQUIREMENTS WERE INEFFECTIVELY COMMUNCIATED AND BECAUSE SPECIFIED TIRE INFLATION PRESSURES WERE DIFFICULT FOR OWNERS TO ACHIEVE AND MAINTAIN. ODI ALSO FOUND THAT THE RUBBER PROPERTIES OF THE TOYO 275/70R22.5 M102Z DEGRADE WITH TIME. THE DEGRADATION IN RUBBER PROPERTIES DOES NOT PROVIDE ANY OBVIOUS INDICATIONS TO THE VEHICLE OWNER AND THE TIRES BECOME MORE SUSCEPTIBLE TO FAILURE OVER TIME WHEN SUBJECTED TO THEVEHICLE OPERATING CONDITIONS DESCRIBED ABOVE.
RQ05001 · RQ
TIRES Investigation
ODI IS UPGRADING THIS RECALL QUERY (RQ) AND OPENING AN ENGINEERING ANALYSIS (EA05-011).COUNTRY COACH HAS IDENTIFIED 21 INCIDENTS OF FRONT TIRE FAILURES (16 DRIVER'S SIDE AND 5 PASSENGER SIDE) THAT HAVE OCCURRED IN MODEL YEAR 1995-2000 COUNTRY COACH INTRIGUE AND ALLURE VEHICLES AFTER THESE VEHICLES HAD BEEN MODIFIED IN ACCORDANCE WITH ONE OR MORE SERVICE PROGRAMS / SAFETY CAMPAIGNS (99V-288, SB00-01, 01V-170, AND/OR 02V-229) THAT WERE INTENDED TO CORRECT INADEQUATE FRONT TIRE LOAD CARRYING CAPACITY IN THE SUBJECT VEHICLES BY REPLACING FRONT TIRES, CHANGING THE RECOMMENDED FRONT TIRE PRESSURES, AND/OR REDUCING OR REDISTRIBUTING THE FRONT AXLE LOADS.ON MAY 6, 2005, ODI RECEIVED ONE ADDITIONAL OWNER COMPLAINT (VOQ 10124716) ALLEGING THAT THE DRIVER'S SIDE FRONT TIRE INSTALLEDIN A 1997 INTRIGUE VEHICLE HAD FAILED ON APRIL 12, 2005.THIS VEHICLE'S FRONT TIRES HAD BEEN REPLACED IN MAY 2001 INRESPONSE TO COUNTRY COACH CAMPAIGN 01V-089.ODI INTENDS TO CONDUCT FURTHER INVESTIGATION TO EVALUATE WHETHER THE CAMPAIGNS (LISTED ABOVE), WHICH WERE INTENDED TO CORRECT TIRE FAILURES, ARE ADEQUATE AND/OR EFFECTIVE.