S2208000045 REV.D
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
Vehicle report
2018 DODGE CARAVAN
Service bulletins
59 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
108463
Service Bulletin/Repair Instructions
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
108464
Service Bulletin/Repair Instructions
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
103617
Service Bulletin/Repair Instructions
STARTER - ENGINE
103113
Service Bulletin/Repair Instructions
WARRANTY BULLETIN D-25-03 (XV1) Driver and Passenger Sliding Door Power Lock Actuators - 2017 - 2019 Dodge Caravan/ 2017 - 2019 Chrysler Town & Country (RT)
103119
Warranty Program/Extension
FCA CARIBBEANWARRANTY BULLETIN ID-25-01 (XV1) Driver and Passenger Sliding Door Power Lock Actuators - 2017 - 2019 Dodge Caravan/ 2017 - 2019 Chrysler Town & Country (RT)
9100456
Service Bulletin/Repair Instructions
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
9004206
Service Bulletin/Repair Instructions
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
9004509
Service Bulletin/Repair Instructions
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
S2108000198
Service Bulletin/Repair Instructions
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer complaint may include engine oil leak/consumption.
S1908000028 Rev.
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
S1908000102
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
9003637
Service Bulletin/Repair Instructions
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S1908000143 Rev.
Service Bulletin/Repair Instructions
(Revision A) Cluster Displays Multiple Warning Lamps, Intermittent IHS BUS Loss Of Communication, Front Wipers Swipe Once Intermittently Without Request
S1908000143RevA
Service Bulletin/Repair Instructions
(Revision A) Cluster Displays Multiple Warning Lamps, Intermittent IHS BUS Loss Of Communication, Front Wipers Swipe Once Intermittently Without Request
S2008000010
Service Bulletin/Repair Instructions
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
S2008000013
Service Bulletin/Repair Instructions
Key Programming, Security Pin Request, Pin Invalid
9004220
Service Bulletin/Repair Instructions
CABLE, Gearshift Control Prior to replacing this component, please contact FCA Redacted Content. If there is no response in 15 minutes, continue with repair.
9004022
Service Bulletin/Repair Instructions
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
31-004-19
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
18-089-19
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9001934
Service Bulletin/Repair Instructions
LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
9003220
Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
9003293
Service Bulletin/Repair Instructions
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
D-17-21
Service Bulletin/Repair Instructions
Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles
9003109
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
9003696
Service Bulletin/Repair Instructions
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
05152029
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.