31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Vehicle report
2014 DODGE CHALLENGER
Service bulletins
145 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
31-001-24
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0815223
Service Bulletin/Repair Instructions
Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced. This bulletin involves replacing the fuel pump connector harness (pigtail) when replacing the fuel pump module.
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9003357A
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
3100123
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
31-002-22
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S2208000138RevA
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S2208000131
Service Bulletin/Repair Instructions
No Start Condition After A Fuel Pump Replacement, Multiple Fuel System Level Related DTC?s Setting
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
V51
Service Bulletin/Repair Instructions
Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
9004509
Service Bulletin/Repair Instructions
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
S1709000010 RevB
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
S1709000010RevB
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S2008000113
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S2008000113 Rev.
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
9004361
Service Bulletin/Repair Instructions
NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
S1709000010 Rev.
Service Bulletin/Repair Instructions
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
31-002-20
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
3100220
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
18-073-20
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):U1424-00 - Implausible Engine Torque Signal Received(2015 MY). P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P0335 - Crankshaft Position Sensor Circuit(2014-2015 MY). U0140 - Lost Communication With Body Control Module(LC, LD and LX). P1621 - O2 Sensor Reference Voltage Circuit Low. P1622 - O2 Sensor Reference Voltage Circuit High. P0606 - Internal Control Processor. P0300 - Multiple Cylinder Misfire. P219A - Bank 1 Air-Fuel Ratio Imbalance. P219B - Bank 2 Air-Fuel Ratio Imbalance. P0307 - Cylinder 7 Misfire. P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. The following software enhancements are also available(2015 MY):Reverse gear lock-out change from 16 kph (10 mph) to 4.8 kph (3 mph)(Sales Code EZC with DEC). Change to purge vapor control calibration(Sales Code EZH with DGJ). Improvements to vehicle overspeed control(Sales Code EZH with DGJ). Calibration update to the electronic voltage regulator voltage set point(Sales Code EZH with DGJ). Additional Symptoms:Customers with a Pursuit Dodge Charger (LD) may describe an unpleasant odor in the vehicle under certain extreme ambient conditions2013-2015 MY LD with (Sales Codes EZH with AHB or AHV only). Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information
1807320
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):U1424-00 - Implausible Engine Torque Signal Received(2015 MY). P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P0335 - Crankshaft Position Sensor Circuit(2014-2015 MY). U0140 - Lost Communication With Body Control Module(LC, LD and LX). P1621 - O2 Sensor Reference Voltage Circuit Low. P1622 - O2 Sensor Reference Voltage Circuit High. P0606 - Internal Control Processor. P0300 - Multiple Cylinder Misfire. P219A - Bank 1 Air-Fuel Ratio Imbalance. P219B - Bank 2 Air-Fuel Ratio Imbalance. P0307 - Cylinder 7 Misfire. P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. The following software enhancements are also available(2015 MY):Reverse gear lock-out change from 16 kph (10 mph) to 4.8 kph (3 mph)(Sales Code EZC with DEC). Change to purge vapor control calibration(Sales Code EZH with DGJ). Improvements to vehicle overspeed control(Sales Code EZH with DGJ). Calibration update to the electronic voltage regulator voltage set point(Sales Code EZH with DGJ). Additional Symptoms:Customers with a Pursuit Dodge Charger (LD) may describe an unpleasant odor in the vehicle under certain extreme ambient conditions2013-2015 MY LD with (Sales Codes EZH with AHB or AHV only). Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information
9003704
Service Bulletin/Repair Instructions
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
UB4 Rev. 6
Service Bulletin/Repair Instructions
Emissions Recall UB4 Evaporative Emissions Canister
S1508000480
Service Bulletin/Repair Instructions
Speed Control Operates Intermittently
UB4 Rev. 5
Service Bulletin/Repair Instructions
Revised Emissions Recall UB4 Evaporative Emissions Canister
UB4 Rev. 4
Service Bulletin/Repair Instructions
Revised Emissions Recall UB4 Evaporative Emissions Canister
9004022
Service Bulletin/Repair Instructions
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
31-003-19
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-004-19
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-006-19
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
9003220
Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
9004036
Service Bulletin/Repair Instructions
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
02-008-17
Service Bulletin/Repair Instructions
Servicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner pivot bushings.
9003797
Service Bulletin/Repair Instructions
5.7L Cold End Exhaust RH Side (Resonator & Muffler) Engineering is currently investigating an issue where the back-end exhaust system (resonator and muffler right hand assembly) cracks at or around the weld near the muffler with Model Year '13, '14, '16, and '17 Charger and Challenger 5.7L. Please call Design Release Engineer Jeff Robinson at cell phone (315) 408-6055 and send a photo of the part to him at Jeff.Robinson@fcagroup.com. If no response in 15 minutes, please proceed with repair.
9003355
Service Bulletin/Repair Instructions
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
9003109
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
9003694
Service Bulletin/Repair Instructions
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
9003687
Service Bulletin/Repair Instructions
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Service Bulletin/Repair Instructions
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
18-088-16B
Service Bulletin/Repair Instructions
Powertrain diagnostic and system enhancement.
1808816
Service Bulletin/Repair Instructions
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. (Sales Code ERB). (LD, LX vehicles only). P0606 - Internal Control Processor.
1808816B
Service Bulletin/Repair Instructions
Powertrain diagnostic and system enhancement.
05152029
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
18-088-16
Service Bulletin/Repair Instructions
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: · **P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance. · P0456 - EVAP System Small Leak (Sales Code ERB).** · U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). · P0606 - Internal Control Processor.
18-088-16 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: · **P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance. · P0456 - EVAP System Small Leak (Sales Code ERB).** · U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). · P0606 - Internal Control Processor.
18-094-16
Service Bulletin/Repair Instructions
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience one or more of the following conditions: With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 kph when pressing the buttons, the vehicle speed will increase approximately 1.6 kph. Potential gear hunting during cruise operation at lower vehicle speeds 40-64 kph (25-40 mph). In addition, a small number of customers may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes have been set: P1115 - General Temperature Rationality. P0456 - EVAP System Small Leak. P0441 - EVAP Purge System Performance. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P0305 - Cylinder 5 Misfire. · P0306 - Cylinder 6 Misfire. · P0307 - Cylinder 7 Misfire. · P0308 - Cylinder 8 Misfire. · P0335 - Crankshaft Position Sensor Circuit. · P0122 - Throttle Position Sensor 1 Circuit Low. · P0123 - Throttle Position Sensor 1 Circuit High. · P0222 - Throttle Position Sensor 2 Circuit Low. · P0223 - Throttle Position Sensor 2 Circuit High. · P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.** · P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). · P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). · P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a ma
1809416
Service Bulletin/Repair Instructions
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience one or more of the following conditions: · With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 kph when pressing the buttons, the vehicle speed will increase approximately 1.6 kph. · Potential gear hunting during cruise operation at lower vehicle speeds 40-64 kph (25-40 mph). In addition, a small number of customers may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes have been set: · **P1115 - General Temperature Rationality. · P0456 - EVAP System Small Leak. · P0441 - EVAP Purge System Performance. · P2610 - PCM Internal Engine Off Timer Performance. · P0300 - Multiple Cylinder Misfire. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P0305 - Cylinder 5 Misfire. · P0306 - Cylinder 6 Misfire. · P0307 - Cylinder 7 Misfire. · P0308 - Cylinder 8 Misfire. · P0335 - Crankshaft Position Sensor Circuit. · P0122 - Throttle Position Sensor 1 Circuit Low. · P0123 - Throttle Position Sensor 1 Circuit High. · P0222 - Throttle Position Sensor 2 Circuit Low. · P0223 - Throttle Position Sensor 2 Circuit High. · P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.** · P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). · P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC).
68141352A$
Service Bulletin/Repair Instructions
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.
18-084-16
Service Bulletin/Repair Instructions
Flash: 5.7L Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control Module (PCM) with the latest software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): · **P0456 - Evap System Small Leak. · P2610 - PCM Internal Engine Off Timer Performance. · P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. · P0335 - Crankshaft Position Sensor Circuit. (2014-2015 MY).** · U0140 - Lost Communication With Body Control Module. (LC, LD and LX). · P1621 - O2 Sensor Reference Voltage Circuit Low. · P1622 - O2 Sensor Reference Voltage Circuit High. · P0606 - Internal Control Processor. · P0300 - Multiple Cylinder Misfire. · P219A - Bank 1 Air-Fuel Ratio Imbalance. · P219B - Bank 2 Air-Fuel Ratio Imbalance. · P0307 - Cylinder 7 Misfire. · P2096 - Downstream Fuel Trim System 1 Lean. · P2097 - Downstream Fuel Trim System 1 Rich.
68105583A$
Service Bulletin/Repair Instructions
PENTASTAR OIL FILTER ADAPTER BEFORE REPLACING THIS PART, PLEASE CALL ANY ONE OF THE FOLLOWING PEOPLE. ENGINEERING IS SEEKING INFORMATION REGARDING THIS PART.~ DYE MUST BE USED TO DETERMINE WHERE THE LEAK IS COMING FROM BEFORE REPLACING. ALSO PLEASE CHECK THE RECENTLY UPDATED SERVICE BULLETIN NUMBER 09-008-15. ~ FIRST: NICK MORAND CELL (248) 410-5078 - NICK.MORAND@FCAGROUP.COM SECOND: BOB JACKSON CELL (248) 944-0466 - BOB.JACKSON@FCAGROUP.COM THIRD: JOE LOVELL CELL (734 309-6467 - JOE.LOVELL@FCAGROUP.COM IF A RESPONSE IS NOT RECEIVED WITHIN 15 MINS, THEN PROCEED WITH THE NECESSARY REPAIR.
68105583A
Service Bulletin/Repair Instructions
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
21-020-16
Service Bulletin/Repair Instructions
Manual Transmission Shifter Noise This bulletin involves greasing or replacing the manual transmission rear shifter bushing. Customers may experience a clunk, squeak, or similar noise heard from center console area while shifting.
2102016
Service Bulletin/Repair Instructions
Manual Transmission Shifter Noise This bulletin involves greasing or replacing the manual transmission rear shifter bushing. Customers may experience a clunk, squeak, or similar noise heard from center console area while shifting.
68141352A
Service Bulletin/Repair Instructions
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Z5091195A
Service Bulletin/Repair Instructions
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Z5091195A$
Service Bulletin/Repair Instructions
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
68277402A
Service Bulletin/Repair Instructions
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
68037593A
Service Bulletin/Repair Instructions
Beam, Upper Load Path & Beam, Inner Load Path There are net, form and pierce features on the LC/LD/LX Front Fender. These net, form and pierce features are only captured during the line assembly process. It is not a service operation within the assembly line. For repair, the technician must locate, drill and shim the Load Paths, as required. This will allow for the adjustability necessary.
RL108213A$
Service Bulletin/Repair Instructions
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
18-052-15 REV A
Service Bulletin/Repair Instructions
Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience one or more of the following symptoms or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the Powertrain Control Module (PCM): ? U0140 - Lost Communication With Body Control Module (LD and LX). ? U0140 - Lost Communication With Body Control Module (TIPM) stored in the Engine Control Module (ECM) memory (LC vehicles). ? P1621 - O2 Sensor Reference Voltage Circuit Low. ? P1622 - O2 Sensor Reference Voltage Circuit High. ? P0606 - Internal Control Processor. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. ? P0300 - Multiple Cylinder Misfire (applies only to vehicles using a block heater in ambient temperatures greater than -20°F (-29°C). ? Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information (LC vehicles). ? Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.
18-086-15 REV A
Service Bulletin/Repair Instructions
Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) in the PCM: ? U0140 - Lost Communication With Body Control Module (BCM) (VF, LD, LX Vehicles only). ? P0606 - Internal Control Processor.
08-115-15
Service Bulletin/Repair Instructions
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
08-114-15 REV A
Service Bulletin/Repair Instructions
Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
18-086-15
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1808615
Service Bulletin/Repair Instructions
Powertrain System Improvements/Enhancements.
18-039-15 REV-A
Service Bulletin/Repair Instructions
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module with the latest available software. A small number of customers may experience one or more of the following conditions: ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40 mph). In addition, a small number of customers with manual transmission equipped vehicles may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with Sales Code ESH with a manual transmission [Sales Code DEC]).
18-039-15 REV. A
Service Bulletin/Repair Instructions
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module with the latest available software. A small number of customers may experience one or more of the following conditions: ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40 mph). In addition, a small number of customers with manual transmission equipped vehicles may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with Sales Code ESH with a manual transmission [Sales Code DEC]).
09-008-15
Service Bulletin/Repair Instructions
3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.
SB-09-008-15
Service Bulletin/Repair Instructions
VARIOUS VEHICLES ARE EXPERIENCING LOSS OF OIL, AND POSSIBLY AN OIL LEAKAGE POOLING IN ENGINE VALLEY AND POSSIBLY NEED REPLACING OIL FILTER HOUSING. MODEL 2014. *PE
18-050-15 REVA
Service Bulletin/Repair Instructions
Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience one or more of the following: ? Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find Diagnostic Trouble Code (DTC) U0140 - Lost Communication With Body Control Module (TIPM) stored in the Engine Control Module (ECM) memory. ? For 2011 vehicles built prior to February 2, 2011, the customer may experience a condition known as ?Idle Buffeting? while the vehicle is idling. This condition can be similar to driving down the road with one rear window down and all others rolled up, causing a thumping or buffeting sound. The idle speed will be adjusted to 650 RPM to correct this condition.
18-052-15
Service Bulletin/Repair Instructions
Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience one or more of the following symptoms or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more Dagnostic Trouble Codes (DTCs). ? DTC: U0140 - Lost Communication With Body Control Module (TIPM) stored in the Engine Control Module (ECM) memory (applies only to LC vehicles). ? DTC: P1621 - O2 Sensor Reference Voltage Circuit Low ? DTC: P1622 - O2 Sensor Reference Voltage Circuit High ? DTC: P0606 - Internal Control Processor ? DTC: P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 ? P0300 - Multiple Cylinder Misfire (applies only to vehicles using a block heater in ambient temperatures greater than -20°F (-29°C)) ? Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information (applies only to LC vehicles). ? Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.
18-039-15
Service Bulletin/Repair Instructions
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module with the latest available software. A small number of customers may experience one or more of the following conditions. ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40mph). ? The generator indicator light may be illuminated on the instrument cluster even though the generator is properly charging. In addition, a small number of customers with manual transmission equipped vehicles, may experience certain symptom/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with sales code ESH with a manual transmission (sales code DEC).
21-029-15
Service Bulletin/Repair Instructions
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions. Less than desired shift response during heavy load or aggressive driving in high ambient temperatures. Bump sensation felt while downshifting during coasting deceleration or normal braking (5.7L and 6.4L applications only). Less than desired fuel economy.
2102915
Service Bulletin/Repair Instructions
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions. ? Less than desired shift response during heavy load or aggressive driving in high ambient temperatures. ? Bump sensation felt while downshifting during coasting deceleration or normal braking (5.7L and 6.4L applications only) ? Less than desired fuel economy.
08-038-15
Service Bulletin/Repair Instructions
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.
08-037-15
Service Bulletin/Repair Instructions
Flash: Audio Enhancement, Reduce Audio Distortion This bulletin involves updating the Amplifier software. The customer may notice a poor audio quality. This condition may happen when the audio volume is at a mid to high output.
07-002-15 REV. A
Service Bulletin/Repair Instructions
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
9003206
Service Bulletin/Repair Instructions
Part Description: Wheel Issue Description: Wheel appears to have debris or film built up in black wheel pockets. Be sure to clean wheel first to see if film/debris can be removed before ordering new wheel.~
07-002-15
Service Bulletin/Repair Instructions
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
08-112-14
Service Bulletin/Repair Instructions
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
0811214
Service Bulletin/Repair Instructions
Hands Free Feature Inoperative
23-026-14 REV. A
Service Bulletin/Repair Instructions
Wind Noise At The Left And/Or Right Door This bulletin involves repositioning the outer door mounted window seal flag. The customer may describe a wind noise at the left and/or right door.
23-026-14REV.A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2302614
Service Bulletin/Repair Instructions
Wind Noise At The Left And/Or Right Door This bulletin involves repositioning the outer door mounted window seal flag. The customer may describe a wind noise at the left and/or right door.
2302614REVA
Service Bulletin/Repair Instructions
Wind Noise At The Left And/Or Right Door This bulletin involves repositioning the outer door mounted window seal flag. The customer may describe a wind noise at the left and/or right door.
18-037-14
Service Bulletin/Repair Instructions
Flash: 6.4L Powertrain Diagnostic And System Improvements For MIL Illumination This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. ? P2097 - Downstream Fuel Trim System 1 Rich. ? P2098 - Downstream Fuel Trim System 2 Lean. ? P2099 - Downstream Fuel Trim System 2 Rich. ? P0300 - Multiple Cylinder Misfire (set during engine warm-up)
18-037-14 REV. B
Service Bulletin/Repair Instructions
Flash: 6.4L Powertrain Diagnostic And System Improvements For MIL Illumination This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: * P2096 - Downstream Fuel Trim System 1 Lean. * P2097 - Downstream Fuel Trim System 1 Rich. * P2098 - Downstream Fuel Trim System 2 Lean. * P2099 - Downstream Fuel Trim System 2 Rich. * P0300 - Multiple Cylinder Misfire (set during engine warm-up)
18-037-14REV.B
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1803714
Service Bulletin/Repair Instructions
6.4L Powertrain Diagnostic And System Improvements For MIL Illumination
2400814
Service Bulletin/Repair Instructions
HVAC Blower Intermittently Cuts out When Set On High
08-086-14 REV. A
Service Bulletin/Repair Instructions
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. When changing the language on the radio, the navigation may still display English. Help prevent navigation lockup. Ghost image of the vehicle?s brand logo on the display screen. Digital photos loaded onto the hard drive intermittently get lost. Sirius audio pop on power up. HFM audio pop on power up. HFM Mode resume with no information.SYMPTOM/CONDITION FOR RHB RADIOS ONLY: Trip planner does not save a route after is was created. Route guidance does not activate after the vehicle shuts down. Longitude entry does not allow enough digits. CD/DVD will not play. Navigation accept screen will not clear. Navigation shows ?acquiring signal? for an extended period of time. New navigation graphics.
0808614a
Service Bulletin/Repair Instructions
RBZ Or RHB Radio Software Enhancements
18-054-14
Service Bulletin/Repair Instructions
Intermittent Extended Crank, Long Crank Time. This bulletin involves inspecting the Bank 1 Camshaft Position Sensor serial number and if necessary, replacing the sensor. A small number of customers may experience an intermittent 1 to 5 second extended crank condition when starting their vehicle. No DTCs will be present when this occurs.
1805414
Service Bulletin/Repair Instructions
Intermittent Extended Crank, Long Crank Time.
08-086-14
Service Bulletin/Repair Instructions
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? CD/DVD will not play (RHB only). ? Navigation accept screen will not clear (RHB only). ? Navigation shows ?acquiring signal? for an extended period of time (RHB only). ? New navigation graphics (RHB only). ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. ? Trip planner does not save a route after is was created (RHB only). ? Route guidance does not activate after the vehicle shuts down (RHB only). ? Longitude entry does not allow enough digits (RHB only).
0808614
Service Bulletin/Repair Instructions
RBZ Or RHB Radio Software Enhancements
18-037-14REV.A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
23-026-14
Service Bulletin/Repair Instructions
Wind Noise At The Left And/Or Right Door This bulletin involves repositioning the outer door mounted window seal flag. The customer may describe a wind noise at the left and/or right door.
9002503
Service Bulletin/Repair Instructions
RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
08-056-14
Service Bulletin/Repair Instructions
No Audio From The Radio Caused By The Amplifier Muting Audio This bulletin involves replacing the Amplifier if required. The customer may indicate that there is no audio sound and/or radio is muted. This may happen when the audio is at a higher volume. The audio system will mute and remains ?muted? until the key is cycled. The audio system may defaults to surround sound after a key cycle. On further inspection one or more of the following DTCs may be found: B1460-92 Channel 1 Audio Speaker Output-Performance or Incorrect Operation. B1465-92 Channel 2 Audio Speaker Output-Performance or Incorrect Operation. B146A-92 Channel 3 Audio Speaker Output-Performance or Incorrect Operation. B146F-92 Channel 4 Audio Speaker Output-Performance or Incorrect Operation. B1474-92 Channel 5 Audio Speaker Output-Performance or Incorrect Operation. B1479-92 Channel 6 Audio Speaker Output-Performance or Incorrect Operation. B147E-92 Channel 7 Audio Speaker Output-Performance or Incorrect Operation. B1483-92 Channel 8 Audio Speaker Output-Performance or Incorrect Operation. B14B9-92 Channel 9 Audio Speaker Output-Performance or Incorrect Operation. B14BE-92 Channel 10 Audio Speaker Output-Performance or Incorrect Operation. B14C3-92 Channel 11 Audio Speaker Output-Performance or Incorrect Operation. B14C8-92 Channel 12 Audio Speaker Output-Performance or Incorrect Operation.
18-034-14 REV. A
Service Bulletin/Repair Instructions
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
18-034-14
Service Bulletin/Repair Instructions
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
SB-18-034-14
Service Bulletin/Repair Instructions
ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014)MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE (DTC) IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. *PE
19-002-14 REV. A
Service Bulletin/Repair Instructions
Steering Column Squeak / Moan While Turning Wheel This bulletin involves removing/installing the steering column, removing/installing the bulkhead pass through boot, removing the wiper seal, and applying lubricant to the intermediate shaft bearing sleeve. Customer may describe a squeak and/or moan noise while turning the steering wheel. Noise can be heard both while vehicle is stationary or while driving. Noise is typically more noticeable during cold temperatures and may go away when vehicle warms up.
19-002-14REV.A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-024-14
Service Bulletin/Repair Instructions
RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. Radio freeze when playing large number of .M4A or .WMA files,and recovers with ignition cycle. Battery signal strength display is not displayed into the radio screen (with iPhone 5). Traffic Announcement and Voice Recognition share the same volume control. Traffic Announcement volume drops after phone calls. Mismatch in the ?Distance to next turn? between the radio and EVIC displays. German translations are incorrect. Radio reset when copying certain .MP3 files from USB flash drive to the radio. Radio stations info is not correct into the right side of the radio display (radio menu). Radio mute issue in tuner mode. Preset loss during/after AF Switching. Erratic alternate frequency switching. Bluetooth phone muting during European traffic announcement. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Cancel key inoperative after pressing the international button. iPhone 4 dial not possible after second call. Devices button disabled in VES menu. Unable to route to a recent route after a map update. Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of Interest (POI) Search enhancements. Devices button wrongly labeled as DVD using the remote DVD player. iPod, track selection enhancements.
0802414
Service Bulletin/Repair Instructions
RHW RHP Radio Software Enhancements
9003081
Service Bulletin/Repair Instructions
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
18-027-14
Service Bulletin/Repair Instructions
Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.
1802714
Service Bulletin/Repair Instructions
Powertrain System Improvements/Enhancements
18-015-14
Service Bulletin/Repair Instructions
Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: P0300 - Multiple Cylinder MisfireThe P0300 improvement only applies to vehicles using a block heater in ambient temperatures greater than -20°F(-29°C). P0606 - Internal Control Processor P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1This release also contains the following improvements: (applies only to LC vehicles) Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.
19-002-14
Service Bulletin/Repair Instructions
Steering Column Squeak / Moan While Turning Wheel This bulletin involves removing/installing the steering column, removing/installing the bulkhead pass through boot, removing the wiper seal, and applying lubricant to the intermediate shaft bearing sleeve. Customer may describe a squeak and/or moan noise while turning the steering wheel. Noise can be heard both while vehicle is stationary or while driving. Noise is typically more noticeable during cold temperatures and may go away when vehicle warms up.
18-053-13
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-087-13
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18-039-13
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
9002519
Service Bulletin/Repair Instructions
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.