Vehicle report

2025 DODGE CHARGER

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Service bulletins

213 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S2508000025 REV. B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

S2508000025 REV.A

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

S2523000026 REV.A

Service Bulletin/Repair Instructions

Door And Window Operation With 12V Inoperative Or Drained. Rev A

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

08-239-26

Service Bulletin/Repair Instructions

Radio Map Won't Load The customer may experience the Display Screen Module (DSM) showing a TomTom navigation screen stuck showing "Loading Map"

S2523000019 REV.A

Service Bulletin/Repair Instructions

If The Hood Will Not Fully Release When Button On The Dash Is Pressed Or The Hood Will Not Fully Latch.

08-213-26 REV. A

Service Bulletin/Repair Instructions

Flash: Power Hatch Module (PHM) Updates Customers may comment on one or more of the following: ● Liftgate won't open or close. ● Liftgate chime will not stop. ● Liftgate chime not heard upon wake-up **This bulletin involves inspecting and possibly reprogramming the PHM with the latest software.**

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

111752

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

S2623000035 REV.A

Service Bulletin/Repair Instructions

Door Will Not Close. E-Latch Inoperative.

111483

Service Bulletin/Repair Instructions

LAMP - TAIL

9100817

Service Bulletin/Repair Instructions

Window glass cracked due to short drop not working. Driver/Passenger Door Control Module window lost calibration. Please follow the following steps: 1.- Check if DTC B2577-00 (Window Not Calibrated / Lost Calibration -) is triggered for Door Control Module (DDM/PDM) and indicate it in the claim. 2.- Read DID 0289 to know the last reason of window calibration loss and add it to the claim. 3.- Perform Door Control Module re-calibration or software update. Note: Only replace the DDM/PDM if these steps failed and issue remains.

S2623000035

Service Bulletin/Repair Instructions

Door Will Not Close. E-Latch Inoperative.

S2508000050 REV.D

Service Bulletin/Repair Instructions

Upon Start-Up Vehicle Would Not Go into Gear, Vehicle Does not Shut Off, Turtle Lamp on, Wrench Icon on or Reduced Power

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

111830

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111831

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111833

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111834

Service Bulletin/Repair Instructions

SENSOR – KNOCK

08-213-26

Service Bulletin/Repair Instructions

Flash: Power Hatch Module (PHM) Updates Customers may comment on one or more of the following: ● Liftgate won't open or close. ● Liftgate chime will not stop. ● Liftgate chime not heard upon wake-up This bulletin involves reprogramming the PHM with the latest software.

112037

Service Bulletin/Repair Instructions

MODULE - IGNITION

08-208-26

Service Bulletin/Repair Instructions

08-207-26

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

23-016-26

Service Bulletin/Repair Instructions

Easy Entry Bezel Disengages From Bracket Customers may comment on the following: ● The Easy Entry (EZE) bezel disengages from the seat back trim when the strap is pulled. This bulletin involves replacing the EZE strap bezel and bracket.

S2623000031

Service Bulletin/Repair Instructions

Active Damping Control Module (ADCM) Stored Diagnostic Trouble Codes (DTCs).

S2308000034 REV.B

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

S2619000002

Service Bulletin/Repair Instructions

C2210-9A Diagnostic Trouble Code (DTC) Electric Power steering (EPS) ECU Over Temperature. DTC Is Always Stored

S2623000028

Service Bulletin/Repair Instructions

Manual Liftgate / Hatch Ajar Message On Instrument Cluster.

08-163-26

Service Bulletin/Repair Instructions

Steering Column Control Module (SCCM) Upcoming Updates Technicians may find one or more of the following Diagnostic Trouble Codes (DTCs): SYMPTOM: ● B2225-29 - (SCM) Steering Column Module Internal-signal Invalid. (Stored status) ● U0002-00 - CAN C BUS Off Performance. (Stored status) NOTE: There will not be a Malfunction Indicator Lamp (MIL) set for these DTCs.

S2608000021

Service Bulletin/Repair Instructions

Power Hatch Does Not Close With FOB Button

9100788

Service Bulletin/Repair Instructions

Under certain conditions, TBM Module may take longer to establish Ethernet communication after boot up. If it takes longer than 5 seconds, The SGW2.0 module will set DTC U0080 - Ethernet Bus 1. As soon as TBM responds, the SGW2.0 will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. If the SGW2.0 module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. This DTC may come up sporadically with no issue. Only if it is set to ACTIVE and it will NOT clear should DTC action be taken per procedure.

08-143-26

Service Bulletin/Repair Instructions

Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. ● The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

S2508000036 REV.E

Service Bulletin/Repair Instructions

The Occupant Restraint Controller (ORC) Sets B2204-00 Unknown Status (Pending), Sets B2204-00 ECU Configuration Mismatch Or/And DTC B222D-00 Active for ECU Unable to Configure/Configuration Not Learned

111121

Service Bulletin/Repair Instructions

SWITCH - POWER WINDOW

111124

Service Bulletin/Repair Instructions

SWITCH - POWER WINDOW

S2408000016 REV.E

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

S2508000036 Rev D

Service Bulletin/Repair Instructions

08-134-26

Service Bulletin/Repair Instructions

Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

9100782

Service Bulletin/Repair Instructions

TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace following TBM part numbers: 68592342AE, 68592342AI, 68592342AJ, 68592342AM, 68592342AP. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required.

S2603000002

Service Bulletin/Repair Instructions

Grease is purging from the differential seal.

08-094-26

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates 6B3 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more the following Diagnostic Trouble Codes (DTCs): ● P0AA7-00 - Hybrid/EV Battery Pack "A" Voltage Isolation Sensor. ● P1614-00 - ECU Reset/Recovery Occurred. ● B1A8A-00 - Multi-Module VIN Handshake Failure. ● P1CDB-00 - Hybrid/EV Wakeup Control 1 Output Circuit Short To Battery. ● P1E25-00 - EV Battery Failure Level 2. ● P0D10-00 - Hybrid/EV Battery Negative Contactor A Stuck Open. ● P0D09-00 - Hybrid/EV Battery Positive Contactor A Stuck Open. ● P0DE6-00 - Hybrid/EV Battery Pack Cell Voltage Low. NOTE: Active or stored. ● P1DAF - Incompatible Limp In Action Requested. NOTE: Active or stored. ● P1CDE-00 – Hybrid/EV Wakeup Control 2 Output Circuit Short to Ground. ● P1CDA-00 – Hybrid/EV Wakeup Control 1 Output Circuit/Open. ● U00C6-00 – Lost Communication With AIR Pressure Sensor. ● P0F00-00 - Hybrid/EV Battery Module 1 Performance. ● P0F01-00 - Hybrid/EV Battery Module 2 Performance. ● P0F02-00 - Hybrid/EV Battery Module 3 Performance. ● P0F03-00 - Hybrid/EV Battery Module 4 Performance. ● P0F04-00 - Hybrid/EV Battery Module 5 Performance. ● P0F05-00 - Hybrid/EV Battery Module 6 Performance. ● P0F06-00 - Hybrid/EV Battery Module 7 Performance. ● P0F07-00 - Hybrid/EV Battery Module 8 Performance. ● P0F08-00 - Hybrid/EV Battery Module 9 Performance. ● P0F09-00 - Hybrid/EV Battery Module 10 Performance. ● P0F0A-00 - Hybrid/EV Battery Module 11 Performance. ● P0F0B-00 - Hybrid/EV Battery Module 12 Performance. ● P0F0C-00 - Hybrid/EV Battery Module 13 Performance. ● P0CA6-00 - Hybrid/EV Battery Charging Current High. B08 FSAR-RSU-7111 -2- NOTE: If the following DTCs are present/active in the BPCM, Battery Pack replacement will be required. Guided Diagnostics will prompt you for the repair action if the diagnostic is present on the vehicle. ● P0ADB-00 - Hybrid/EV Battery Positive Contractor A Contr

08-095-26

Service Bulletin/Repair Instructions

Flash: Electronic Vehicle Control Unit (EVCU) Updates 6B3 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C10FA-00 - Wheel Hub disconnect Actuator Performance Left. ● C10FB-00 - Wheel Hub disconnect Actuator Performance Right. ● C10F8-00 - Left Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance. ● C10F9-00 - Right Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance. ● P061B-00 - Internal Control Module Torque Calculation Performance. Customers may also comment on one or more of the following: ● Will not be able to start the vehicle. ● 12V battery dead resulting in no start. ● Loss of communication between EVCU and BPCM can prevent high-voltage contactors from closing, resulting in a no-start condition. ● Powershot sometimes stuck at 0 seconds remaining which makes customer believe that Powershot is not working. ● Remote start functionality fails when the vehicle is actively charging "Charge Now" feature in app - multiple issues. ● Sometimes fails and does not close contactors, sometimes starts but CPIM lights are not commanded by EVCU and sets B12B4. ● WED closure at zero speed in case of miss at normal close speed. ● Drive-by-brake HMI message update to IPC in case of Limp Home mode. ● DTC U0594 setting after pedal learn (applicable only for plant). ● Instrument Panel Cluster (IPC), radio range and charge time estimations and messages are not correct. ● Battery range incorrect. ● Improved battery State of Charge (SoC) accuracy in off-nominal conditions. ● Battery heating values incorrect on radio when on Performance Pages display. ● Charging does not start when plugged in. ● Charging is not indicating when battery is at full charge. ● Charging slow or takes too long. ● Bumps and jerks while accelerating or decelerating. ● Wrench icon is illuminated on the IPC. ● Turtle icon is illumina

08-096-26

Service Bulletin/Repair Instructions

Flash: Motor Control Processor B (MCP B) Updates 6B3 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1E18-00 - Internal Control Module Electronic Park Performance. ● P1625-00 - Park Pawl System Failure. ● P0A78-00 - Drive Motor A Inverter Performance. ● P0A79-00 - Drive Motor B Inverter Performance. ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Vehicle not shutting off and a draining 12V battery. ● Vehicle no start. ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-097-26

Service Bulletin/Repair Instructions

Flash: Motor Control Processor A (MCP A) Updates 6B3 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1E18-00 - Internal Control Module Electronic Park Performance. ● P1625-00 - Park Pawl System Failure. ● P0A78-00 - Drive Motor A Inverter Performance. ● P0A79-00 - Drive Motor B Inverter Performance. ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Vehicle not shutting off and a draining 12V battery. ● Vehicle no start. ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-103-26

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Updates 6A3 Customers may comment on one or more of the following: SYMPTOM: ● 12 volt battery lamp on the Instrument Panel Cluster (IPC) illuminated due to depleted 12 volt battery. ● Unable to charge at High Voltage Charging station at Level-1, Level-2 or DC Fast Charge. This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

S2623000011

Service Bulletin/Repair Instructions

Power Liftgate Will Not Open. Latch Will Not Release.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

23-005-26

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2408000016 REV.D

Service Bulletin/Repair Instructions

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch

110608

Service Bulletin/Repair Instructions

SPEAKER - NONE

S2508000036 REV.C

Service Bulletin/Repair Instructions

The Occupant Restraint Controller (ORC) Sets B2204-00 DTC In an Unknown Status (Pending), Sets B2204-00 ECU Configuration Mismatch Or/And DTC B222D-00 Active for ECU Unable to Configure/Configuration Not Learned

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

9100591 Rev 1

Service Bulletin/Repair Instructions

Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

S2508000036 REV.B

Service Bulletin/Repair Instructions

109514

Service Bulletin/Repair Instructions

RESERVOIR ASSEMBLY - WINDSHIELD WASHER

S2308000120 REV.F

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

S2623000004

Service Bulletin/Repair Instructions

Front Lower Air Dam Aero Spat Poor Fitment.

109286

Service Bulletin/Repair Instructions

MOTOR - ELECTRIC

S2508000002 REV.D

Service Bulletin/Repair Instructions

Mapping Interface Module (MIM) Erroneously Sets Diagnostic Trouble Codes (DTCs) B023C-49 and or U115C-00

08-016-26

Service Bulletin/Repair Instructions

Flash: Occupant Restraint Controller (ORC) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● U12B3-00 - Lost Communication With Occupant Restraint Controller (ORC). ● U0151-00 - Lost Communication With Occupant Restraint Controller (ORC). ● B273C-00 - Digital Crash Input. Customers may experience the following: ● The vehicle will not be able to shift out of Park and is unable to be driven. This bulletin involves updating the ORC with the latest available software.

S2308000120 REV.E

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

S2605000001

Service Bulletin/Repair Instructions

Antilock Brake System (ABS) Light On. Wheel Speed Related Diagnostic Trouble Codes (DTCs) Set.

08-003-26

Service Bulletin/Repair Instructions

DXR USB Update to v1.4.160 For Mapping Interface Module (MIM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B023C-49 - Dashcam Module 1-Internal Electronic Failure. ● U115C-00 - Lost Communication With ETM. The customer may describe the following: ● Blinking odometer (remains accurate This bulletin involves inspecting and possibly performing two MIM updates. One is a via the DXR USB port and guided through the DXR radio app. The second is a .efd flash via the wiTECH tool

109231

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109232

Service Bulletin/Repair Instructions

LATCH - LIFTGATE

109416

Service Bulletin/Repair Instructions

MODULE - STEERING WHEEL

08-412-25

Service Bulletin/Repair Instructions

Flash: Driver Door Latch Module (DDLM) and Passenger Door Latch Module (PDLM) Updates Customers may experience one or more of the following: ● Door glass does not drop when opening the door. ● Multiple presses required for passive entry unlock. This bulletin involves reprogramming the DDLM and PDLM with the latest available software.

08-024-25 REV. D

Service Bulletin/Repair Instructions

Flash: Motor Control Processor B (MCP B) Updates 6B3 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● **P1E18-00 - Internal Control Module Electronic Park Performance. ● P1625-00 - Park Pawl System Failure. ● P0A78-00 - Drive Motor A Inverter Performance. ● P0A79-00 - Drive Motor B Inverter Performance.** ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● **Vehicle not shutting off and a draining 12V battery. ● Vehicle no start.** ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routin

08-025-25 REV. D

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates 6B3 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more the following Diagnostic Trouble Codes (DTCs): ● **P0AA7-00 - Hybrid/EV Battery Pack "A" Voltage Isolation Sensor. ● P1614-00 - ECU Reset/Recovery Occurred. ● B1A8A-00 - Multi-Module VIN Handshake Failure. ● P1CDB-00 - Hybrid/EV Wakeup Control 1 Output Circuit Short To Battery. ● P1E25-00 - EV Battery Failure Level 2. ● P0D10-00 - Hybrid/EV Battery Negative Contactor A Stuck Open. ● P0D09-00 - Hybrid/EV Battery Positive Contactor A Stuck Open.** ● P0DE6-00 - Hybrid/EV Battery Pack Cell Voltage Low. NOTE: Active or stored. ● P1DAF - Incompatible Limp In Action Requested. NOTE: Active or stored. ● P1CDE-00 – Hybrid/EV Wakeup Control 2 Output Circuit Short to Ground. ● P1CDA-00 – Hybrid/EV Wakeup Control 1 Output Circuit/Open. ● U00C6-00 – Lost Communication With AIR Pressure Sensor. ● P0F00-00 - Hybrid/EV Battery Module 1 Performance. ● P0F01-00 - Hybrid/EV Battery Module 2 Performance. ● P0F02-00 - Hybrid/EV Battery Module 3 Performance. ● P0F03-00 - Hybrid/EV Battery Module 4 Performance. ● P0F04-00 - Hybrid/EV Battery Module 5 Performance. ● P0F05-00 - Hybrid/EV Battery Module 6 Performance. ● P0F06-00 - Hybrid/EV Battery Module 7 Performance. ● P0F07-00 - Hybrid/EV Battery Module 8 Performance. ● P0F08-00 - Hybrid/EV Battery Module 9 Performance. ● P0F09-00 - Hybrid/EV Battery Module 10 Performance. ● P0F0A-00 - Hybrid/EV Battery Module 11 Performance. ● P0F0B-00 - Hybrid/EV Battery Module 12 Performance. ● P0F0C-00 - Hybrid/EV Battery Module 13 Performance. ● P0CA6-00 - Hybrid/EV Battery Charging Current High NOTE: If the following DTCs are present/active in the BPCM, Battery Pack replacement will be required. Guided Diagnostics will prompt you for the repair action if the diagnostic is present on the vehicle. ● P0ADB-00 - Hybrid/EV Battery Positive Contractor A Control Circuit Low. ● P0AE2-00 - Hybrid/EV Battery Precharge Contactor Circuit Stuck Closed. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor "A" Stuck Closed. ● P0FF8-00 - Hybrid/EV Battery Precharge Contactor Circuit "B" Stuck Closed. Customers may also comment on one or more of the following: ● **Vehicle will not start. ● A warning message will appear in the Instrument Panel Cluster (IPC) informing the driver to stop safely because the vehicle will be shutting down soon.** ● Wrench icon is illuminated on the IPC. ● Vehicle will not enter Drive Ready Mode. This bulletin also includes the following software enhancements: ● **Software enhancements to prevent multiple DTCs from falsely setting. ● Improved battery State of Charge (SoC) accuracy in off-nominal conditions.** ● Bootloader update to prevent battery disconnect unit damage. ● Improvements in detecting pre-existing battery disconnect unit damage. ● Charging related enhancements that may lead to DTC P0CA6 falsely setting This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

08-027-25 REV. D

Service Bulletin/Repair Instructions

Flash: Motor Control Processor A (MCP A) Updates 6B3 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTC)s: ● **P1E18-00 - Internal Control Module Electronic Park Performance. ● P1625-00 - Park Pawl System Failure. ● P0A78-00 - Drive Motor A Inverter Performance. ● P0A79-00 - Drive Motor B Inverter Performance.** ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● **Vehicle not shutting off and a draining 12V battery. ● Vehicle no start.** ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

08-028-25 REV. D

Service Bulletin/Repair Instructions

Flash: Electronic Vehicle Control Unit (EVCU) Updates 6B3 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C10FA-00 - Wheel Hub disconnect Actuator Performance Left. ● C10FB-00 - Wheel Hub disconnect Actuator Performance Right. ● C10F8-00 - Left Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance. ● C10F9-00 - Right Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance. ● P061B-00 - Internal Control Module Torque Calculation Performance. Customers may also comment on one or more of the following: ● **Will not be able to start the vehicle. ● 12V battery dead resulting in no start. ● Loss of communication between EVCU and BPCM can prevent high-voltage contactors from closing, resulting in a no-start condition. ● Powershot sometimes stuck at 0 seconds remaining which makes customer believe that Powershot is not working. ● Remote start functionality fails when the vehicle is actively charging "Charge Now" feature in app - multiple issues. ● Sometimes fails and does not close contactors, sometimes starts but CPIM lights are not commanded by EVCU and sets B12B4. ● WED closure at zero speed in case of miss at normal close speed. ● Drive-by-brake HMI message update to IPC in case of Limp Home mode. ● DTC U0594 setting after pedal learn (applicable only for plant).** ● Instrument Panel Cluster (IPC), radio range and charge time estimations and messages are not correct. ● Battery range incorrect. ● Improved battery State of Charge (SoC) accuracy in off-nominal conditions. ● Battery heating values incorrect on radio when on Performance Pages display. ● Charging does not start when plugged in. ● Charging is not indicating when battery is at full charge. ● Charging slow or takes too long. ● Bumps and jerks while accelerating or decelerating. ● Wrench icon is illuminated on the IPC. ● Turtle icon is illuminated on the IPC. ● Vehicle enters into limp home mode. In addition, the following software enhancements are also available: ● **Drive-by-brake improvements and an issue resolved where the vehicle incorrectly enters turtle mode while driving. ● Closed loop 12V silent charging which can help mitigate the 12V drain issue on the vehicle.** ● Enables compatibility with the Flo V3 Chargers

08-133-25 REV. B

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Updates 6A3 Customers may comment on one or more of the following: ● 12 volt battery lamp on the Instrument Panel Cluster (IPC) illuminated due to depleted 12 volt battery. ● Unable to charge at High Voltage Charging station at Level-1, Level-2 or DC Fast Charg This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routin

S2508000056 REV.A

Service Bulletin/Repair Instructions

12v Ignition Off Draw (IOD) Caused By Power Electronics Coolant Pump 1 (PECP-1) Continuously Running When Vehicle Is Asleep

9100746

Service Bulletin/Repair Instructions

B1578 DTC active (Audio Antenna Circuit Resistance Below Threshold) in LB production vehicles. Do not diagnose stored or active DTC unless there is a customer facing issue noted. A SOL will be released to give further information.

9100747

Service Bulletin/Repair Instructions

08-394-25 REV. A

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.

S2508000107

Service Bulletin/Repair Instructions

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate

9100734

Service Bulletin/Repair Instructions

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

S2508000105

Service Bulletin/Repair Instructions

Vehicle Does Not Start or Has Multiple Warning Lamps That Are On, Airbag Warning Lamp, Seatbelt Reminder Light, ABS Light & SOS Unavailable Message

08-395-25

Service Bulletin/Repair Instructions

Depleted Battery Caused By Auxiliary Coolant Pumps Customers may comment on one or more of the following: ● Vehicle does not start due to a depleted battery. ● Customers may describe that a pump type noise is heard from the vehicle after ignition is set to OFF This bulletin involves replacing the auxiliary coolant pump assembly.Depleted Battery Caused By Auxiliary Coolant Pumps Customers may comment on one or more of the following: ● Vehicle does not start due to a depleted battery. ● Customers may describe that a pump type noise is heard from the vehicle after ignition is set to OFF This bulletin involves replacing the auxiliary coolant pump assembly.

08-394-25

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure

S2508000037

Service Bulletin/Repair Instructions

No Start, Passive Entry Inoperative

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

S2524000014

Service Bulletin/Repair Instructions

Heated Seats And Heated Steering Wheel Inoperative

S2308000034 REV.A

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

108458

Service Bulletin/Repair Instructions

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

108461

Service Bulletin/Repair Instructions

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

S2508000102

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

S2523000086

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B1810-00 And Or B25C7- 00 Setting In PCM.

S2523000087

Service Bulletin/Repair Instructions

Pop, Click, Knock Noise While Steering And Driving.

S2508000094

Service Bulletin/Repair Instructions

Multiple Cabin Interior Ambient Lighting Diagnostic Trouble Codes (DTCs) are Setting, No Apparent Ambient Lighting Issues are Present

08-362-25

Service Bulletin/Repair Instructions

Memory Seat Module, Driver (MSMD) And Passenger (MSMP) Updates Customers may experience the following: ● After pulling EZ entry strap and pushing seat back forward, seat moves forward to allow space for passenger entry, then moves rearward before seat back is put back in upright position. This bulletin involves reprogramming the MSMD/MSMP with the latest available software.

9100706

Service Bulletin/Repair Instructions

Dealer is replacing electric compressors (EAC) when the PECPs are running after vehicle shutting down due to 12V drain in Wagoneer S and Charger. Replacing the compressor does not solve the problem, the solution is to replace the pump assembly that has the latest SW. Do not replace pn 68590054AB compressor assy. Replace pump assembly 68590015AC / 68590051AC.

S2524000013

Service Bulletin/Repair Instructions

Air Conditioning INOP Or Poor Performance.

19-005-25 REV. A

Service Bulletin/Repair Instructions

Vehicle Pulls Right Customers may comment on the following: ● The vehicle pulls to one side during straight driving. This bulletin involves checking if the front end alignment is set to nominal specs and possibly adjusting the front toe and front camber/cross camber to achieve nominal specification and also possilbly updating the Electronic Power Steering (EPS) software.

08-352-25

Service Bulletin/Repair Instructions

Security Gateway Module (SGW) Software Update The following software enhancements are available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

S2508000050 REV.C

Service Bulletin/Repair Instructions

Upon Start-Up Vehicle Would Not Go into Gear and Vehicle Would not Shut Off After it Started

08-192-25 REV. B

Service Bulletin/Repair Instructions

DXR USB Update to v1.4.160 For MIM Radio 2025 (LB) Dodge Charger This bulletin applies to vehicles equipped with a: ● Drive eXperience Recorder (Sales Code JFC). ● Drive eXperience Recorder Prep (Sales Code JGB). ● Uconnect 5 Nav W 12.3" Display (USA) (Sales Code UBX). ● Uconnect 5 Nav W 12.3" Display (CAN) (Sales Code UEX). This bulletin involves inspecting and if required, updating the radio software level to 1.4.160.

S2508000091

Service Bulletin/Repair Instructions

Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection

9100686

Service Bulletin/Repair Instructions

If ordering this part for an issue with the seating returning reward after using the EZ entry strap please refer to SOL S2508000071. Software is coming and part replacement will not fix this issue.

S2508000071 REV.A

Service Bulletin/Repair Instructions

Easy Entry Rear (EER) Moves Forward and Then Drifts Rearward Blocking the Easy Entry

S2524000012

Service Bulletin/Repair Instructions

High Voltage Air Conditioning Refrigerant Dye

S2522000003

Service Bulletin/Repair Instructions

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.

S2523000082

Service Bulletin/Repair Instructions

SOS Button Not Working, Unavailable Message, Call Unavailable. Diagnostic Trouble Code (DTC) B1552-2A and or U114F-00 Setting.

08-104-25 REV. A

Service Bulletin/Repair Instructions

Vehicle No Start Condition *Customers or technicians may experience one or more of the following:** ● Vehicle will not start. ● **wiTECH is unable to recognize and update the Electric Vehicle Control Unit (EVCU) software.** **This bulletin involves inspecting the EVCU part number label and possibly replacing the EVCU.**

107613

Service Bulletin/Repair Instructions

MODULE - DOOR

S2508000021 REV.A

Service Bulletin/Repair Instructions

Passive Entry Inoperative

S2524000010

Service Bulletin/Repair Instructions

Customer Indicates Air Conditioning Blows Warm.

S2408000031 REV.A

Service Bulletin/Repair Instructions

Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

107210

Service Bulletin/Repair Instructions

RADAR - LONG RANGE & MID RANG

107213

Service Bulletin/Repair Instructions

HEADLAMP - NONE

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

23-032-25

Service Bulletin/Repair Instructions

Passenger Seat Easy Entry/Exit Feature Inoperable Customers may comment on the following: ● The passenger easy entry/exit seat does not work. (Two-Door Equipped Vehicles Only). This bulletin involves modifying the vented seat motor connector fastening.

9100549 Rev 3

Service Bulletin/Repair Instructions

WL/WS/LB Key fobs unable to be programmed at dealers. Please check current stock and verify a Blue "OK" mark on part label. Return all parts that do not have the blue "OK" marking to Mopar under RMA 8925-792 and replace with clean stock from Mopar. FOBs with no marking or a Green Check mark should also be returned.

08-205-25REVC

Service Bulletin/Repair Instructions

Flash: Electronic Vehicle Control Unit (EVCU) Updates 6A2 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C10FA-00 - Wheel Hub disconnect Actuator Performance Left. ● C10FB-00 - Wheel Hub disconnect Actuator Performance Right. Customers may also comment on the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). This bulletin involves inspecting and possibly reprogramming the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-192-25 REV. A

Service Bulletin/Repair Instructions

DXR USB Update to v1.4.160 For MIM Radio Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B023C-49 - Dashcam Module 1-Internal Electronic Failure. ● U115C-00 - Lost Communication With ETM. The customer may describe the following: ● Blinking odometer (remains accurate) This bulletin involves inspecting and if required, updating the radio software level to 1.4.160.

S2508000071

Service Bulletin/Repair Instructions

Easy Entry Rear (EER) Moves Forward and Then Drifts Rearward Blocking the Easy Entry

S2522000001

Service Bulletin/Repair Instructions

TPMS Handling & Installation Best Practices

08-268-25

Service Bulletin/Repair Instructions

Door Control Module (DCM) Updates Customers may experience one or more of the following: ● Front door window will not roll up automatically. ● Windows will not calibrate or lose calibration.

19-005-25

Service Bulletin/Repair Instructions

Vehicle Pulls Right Customers may comment on the following: ● The vehicle pulls to one side during straight driving This bulletin involves checking if the front end alignment is set to nominal specs and possibly adjusting the front toe and front camber/cross camber to achieve nominal specification and also possilbly updating the Electronic Power Steering (EPS) software.

08-264-25

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Module Updates *Technic ians may experience the following stored Diagnostic Trouble Code (DTC): ● C2217-00 - Electric Power Steering Module Internal. NOTE: This DTC will not have a Malfunction Indicator Lamp (MIL) illumination the customer will notice and there will be no loss of power steering. Once cleared, the DTC may reappear after a few ignition cycle's in history. This bulletin involves updating the EPS module with the latest available software.

S2523000074

Service Bulletin/Repair Instructions

Bolt Positions For The Rear Electric Drive Motor (EDM)

S258A000019

Service Bulletin/Repair Instructions

Radio Does Not Turn On Automatically When Vehicle Is Started

08-256-25

Service Bulletin/Repair Instructions

Flash: Long Range Radar Front (LRRF) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U015C-00 - Lost Communication With Automated Driving System Control Module "A". ● U045D-00 - Invalid Data Received From Automated Driving System Control Module "A". Customers may also experience the following: ● "Automatic Emergency Braking Unavailable Service Required" message is displayed on the Instrument Panel Cluster (IPC). This bulletin involves updating the LRRF with the latest available software.

08-234-25

Service Bulletin/Repair Instructions

Intermittent Screeching Noise Customer may comment on the following: ● Intermittent screeching noise is coming from inside the cabin when starting or driving the vehicle. This bulletin involves replacing the electronic expansion valve.

S2508000048 REV.A

Service Bulletin/Repair Instructions

Charging Status Lights Inoperable (No Illumination) at Charge Port, Vehicle Still Does Charge

S2523000073

Service Bulletin/Repair Instructions

Emergency Frunk Release Cable Proper Inspection, Use and Storage.

S2508000058

Service Bulletin/Repair Instructions

Red Turtle Lamp Warning Indicator On, Drive-by-Brake Limp-in-Mode, Propulsion System

23-006-25 REV. B

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

105649

Service Bulletin/Repair Instructions

MODULE - AIR BAG CONTROL & MODULE - OCCUPANT RESTRAINT

106188

Service Bulletin/Repair Instructions

MODULE - EV CONTROL UNIT

08-205-25 REV. B

Service Bulletin/Repair Instructions

Flash: Electronic Vehicle Control Unit (EVCU) Updates 6A2 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C10FA-00 - Wheel Hub disconnect Actuator Performance Left. ● C10FB-00 - Wheel Hub disconnect Actuator Performance Right. Customers may also comment on the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC) This bulletin involves inspecting and possibly reprogramming the EVCU with the latest available software and then performing a Wheel End Disconnect Position Learn routine

08-205-25 REV. A

Service Bulletin/Repair Instructions

Flash: Electronic Vehicle Control Unit (EVCU) Updates 6A2 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C10FA-00 - Wheel Hub disconnect Actuator Performance Left. ● C10FB-00 - Wheel Hub disconnect Actuator Performance Right. Customers may also comment on the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC) *This bulletin involves inspecting and possibly reprogramming the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

S2408000126 REV.A

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance

08-024-25 REV. C

Service Bulletin/Repair Instructions

Flash: Motor Control Processor B (MCP B) Updates 6A2 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-025-25 REV. C

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates 6A2 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DE6 - Hybrid/EV Battery Pack Cell Voltage Low. NOTE: Active or stored. ● P1DAF - Incompatible Limp In Action Requested. NOTE: Active or stored. ● P1CDE – Hybrid/EV Wakeup Control 2 Output Circuit Short to Ground. ● P1CDA – Hybrid/EV Wakeup Control 1 Output Circuit/Open. ● U00C6 – Lost Communication With AIR Pressure Sensor. ● P0F00 - Hybrid/EV Battery Module 1 Performance. ● P0F01 - Hybrid/EV Battery Module 2 Performance. ● P0F02 - Hybrid/EV Battery Module 3 Performance. ● P0F03 - Hybrid/EV Battery Module 4 Performance. ● P0F04 - Hybrid/EV Battery Module 5 Performance. ● P0F05 - Hybrid/EV Battery Module 6 Performance. ● P0F06 - Hybrid/EV Battery Module 7 Performance. ● P0F07 - Hybrid/EV Battery Module 8 Performance. ● P0F08 - Hybrid/EV Battery Module 9 Performance. ● P0F09 - Hybrid/EV Battery Module 10 Performance. ● P0F0A - Hybrid/EV Battery Module 11 Performance. ● P0F0B - Hybrid/EV Battery Module 12 Performance. ● P0F0C - Hybrid/EV Battery Module 13 Performance. ● P0CA6-00 - Hybrid/EV Battery Charging Current High. NOTE: If the following DTCs are present/active in the BPCM, Battery Pack replacement will be required. Guided Diagnostics will prompt you for the repair action if the diagnostic is present on the vehicle. ● P0ADB-00 - Hybrid/EV Battery Positive Contractor A Control Circuit Low. ● P0AE2-00 - Hybrid/EV Battery Precharge Contactor Circuit Stuck Closed. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor "A" Stuck Closed. ● P0FF8-00 - Hybrid/EV Battery Precharge Contactor Circuit "B" Stuck Closed. Customers may also comment on one or more of the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Vehicle will not enter Drive Ready Mode. This bulletin also includes the following software enhancements: ● Bootloader update to prevent battery disconnect unit damage. ● Improvements in detecting pre-existing battery disconnect unit damage. ● Charging related enhancements that may lead to DTC P0CA6 falsely setting. This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-027-25 REV. C

Service Bulletin/Repair Instructions

Flash: Motor Control Processor A (MCP A) Updates 6A2 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

08-133-25 REV. A

Service Bulletin/Repair Instructions

Flash: Integrated Dual Charging Module (IDCM) Updates 6A2 Customers may comment on one or more of the following: ● 12 volt battery lamp on the Instrument Panel Cluster (IPC) illuminated due to depleted 12 volt battery. ● Unable to charge at High Voltage Charging station at Level-1, Level-2 or DC Fast Charge This bulletin involves reprogramming the IDCM, BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

S2508000048

Service Bulletin/Repair Instructions

Charging Status Lights Inoperable (No Illumination) at Charge Port, Vehicle Still Does Charge

S2508000056

Service Bulletin/Repair Instructions

12v Ignition Off Draw (IOD) Caused By Power Electronics Coolant Pump 1 (PECP-1) Continuously Running When Vehicle Is Asleep

S2523000064

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) C2217-00 Electric Power Steering Module Internal Set In Electric Power Steering Module (EPS).

08-028-25 REV. C

Service Bulletin/Repair Instructions

RSU With Additional Sleep Cycles for HV Battery Integrity Check

08-205-25

Service Bulletin/Repair Instructions

Flash: Electronic Vehicle Control Unit (EVCU) Updates 6A2 Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C10FA-00 - Wheel Hub disconnect Actuator Performance Left. ● C10FB-00 - Wheel Hub disconnect Actuator Performance Right. Customers may also comment on the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). This bulletin involves reprogramming the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

08-203-25

Service Bulletin/Repair Instructions

Charging The 12 Volt Battery When Voltage is Below 6 Volts Customers or technicians may experience one or more of the following: ● Low 12 volt battery voltage. ● Unable to start the vehicle. ● High Voltage contactors not closing. ● Battery tell-tale light on. ● Charging system inoperable. ● Depleted 12 volt battery.

S2508000012 REV.A

Service Bulletin/Repair Instructions

Customer Indicates Collision Avoidance System/Blind Spot Alert Cluster Message

S2508000050 REV.B

Service Bulletin/Repair Instructions

Upon Start-Up Vehicle Would Not Go into Gear and Vehicle Would not Shut Off After it Started

S2508000036 REV.A

Service Bulletin/Repair Instructions

The Occupant Restraint Controller (ORC) Will Set The B2204-00 DTC In Unknown Status (pending), For B2204-00 ECU Configuration Mismatch

S2508000044

Service Bulletin/Repair Instructions

Map Visualization on the Cluster Appears Blurry or Distrorted

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2308000120 REV.C

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

S2523000033

Service Bulletin/Repair Instructions

Door Window Fitment, Check, And Inspection

S258A000013

Service Bulletin/Repair Instructions

AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).

9100549

Service Bulletin/Repair Instructions

Keyfob WL/WS/LB Key fobs unable to be programmed at dealers. Please check current stock and verify a green check mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern.

S2523000026

Service Bulletin/Repair Instructions

Door And Window Operation With 12V Inoperative Or Drained.

08-102-25

Service Bulletin/Repair Instructions

R1H Radio Over The Air Update U35.26 Or U35.34 To U37.23 Software Version . Customers may experience one or more of the following: ● Pop-up messages text cut-off when using"Transfer to Passenger". ● Missing active call details in phone widget after call swap is performed. ● Missing blind spot system pop-up messages to lane management ON/OFF. ● Virtual wall option in menu is present. ● Customer needs to select sound type twice in the EV pages menu. ● Apple Car Play icon on main screen disappears once it is active. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U35.26 or U35.34 to U37.23.

08-104-25

Service Bulletin/Repair Instructions

Vehicle No Start Condition ustomers may comment on the following: ● Vehicle will not start. This bulletin involves replacing the Electric Vehicle Control Unit (EVCU).

08-098-25

Service Bulletin/Repair Instructions

Flash: Electronic Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTC): ● C2217-00 - Electric Power Steering Module Internal. This bulletin involves updating the EPS module with the latest available software.

S2508000014 REV.B

Service Bulletin/Repair Instructions

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid

S2508000024

Service Bulletin/Repair Instructions

Flo Charger Not Charging

S2508000021

Service Bulletin/Repair Instructions

Passive Entry Inoperative

9100528

Service Bulletin/Repair Instructions

Bright Pedal Cover Kit Please note during installation of the Accel Pedal Cover (included in both kits 82219148A$ and 82219241A$) that moderate force is required to install/engage the retention clip features to the back side of the accel pedal. Please refer to the Instruction Sheet for sequence of installation.

08-073-25

Service Bulletin/Repair Instructions

Flash: Electronic Vehicle Control Unit (EVCU) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C10F8-00 - Left Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance. ● C10F9-00 - Right Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance. ● P061B-00 - Internal Control Module Torque Calculation Performance. Customers may also comment on one or more of the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon is illuminated on the IPC. ● Vehicle enters into limp home mode. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

9100522

Service Bulletin/Repair Instructions

Ebooster When replacing the brake ebooster under warranty. Please return all associated parts which includes the snap rings so that the parts can be review by engineering.

08-079-25

Service Bulletin/Repair Instructions

Flash: Motor Control Processor A (MCP A) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. REPAIR SUMMARY: This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-080-25

Service Bulletin/Repair Instructions

Flash: Motor Control Processor B (MCP B) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. REPAIR SUMMARY: This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

08-081-25

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more the following Diagnostic Trouble Codes (DTCs): ● P167B-00 - Controlled System Shutdown. ● P0CA6-00 - Hybrid/EV Battery Charging Current High. NOTE: If the following DTCs are present/active in the BPCM, Battery Pack replacement will be required. Guided Diagnostics will prompt you for the repair action if the diagnostic is present on the vehicle. ● P0AA1-00 - Hybrid/EV Battery Positive Contactor "A" Stuck Closed. ● P0FF8-00 - Hybrid/EV Battery Precharge Contactor Circuit "B" Stuck Closed. ● P0ADB-00 - Hybrid/EV Battery Positive Contactor "A" Control Circuit Low. ● P0AE2-00 - Hybrid/EV Battery Contactor Circuit Stuck Closed. Customers may also comment on one or more of the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Vehicle will not enter Drive Ready Mode. ● Battery range incorrect. This bulletin also includes the following software enhancements: ● Bootloader update to prevent battery disconnect unit damage. ● Improvements in detecting pre-existing battery disconnect unit damage. ● Charging related enhancements that may lead to DTC P0CA6 falsely setting. ● Improved battery State of Charge (SoC) accuracy in off-nominal conditions. REPAIR SUMMARY: This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

19-002-25 REV. B

Service Bulletin/Repair Instructions

Steering Wheel Not Centered Customers may comment on the following: ● The steering wheel is off center. REPAIR SUMMARY: This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment.

S2523000019

Service Bulletin/Repair Instructions

Hood Release Latch Tripped Closed During Service. How To Reset The Hood Latch.

S2523000018

Service Bulletin/Repair Instructions

Power And Manual Hood Release Cable Information.

19-002-25 REV. A

Service Bulletin/Repair Instructions

S2523000008 REV.A

Service Bulletin/Repair Instructions

Customer Indicates The Hood Is Hard To Close

S2508000014 REV.A

Service Bulletin/Repair Instructions

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid

19-002-25

Service Bulletin/Repair Instructions

Steering Wheel not centred Customers may comment on the following: ● The steering wheel is off center This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignmen

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

S2508000002 REV.C

Service Bulletin/Repair Instructions

Mapping Interface Module (MIM) Erroneously Sets Diagnostic Trouble Codes (DTCs) B023C-49 and or U115C-00

2524000001

Service Bulletin/Repair Instructions

Customer Indicates Front Windshield Is Not Defrosting Around The Review Mirror.

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S2508000002 REV.B

Service Bulletin/Repair Instructions

Mapping Interface Module (MIM) Erroneously Sets Diagnostic Trouble Codes (DTCs) B023C-49 and or U115C-00

08-025-25 REV. A

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P0CA6-00 - Hybrid/EV Battery Charging Current High. ● P167B-00 - Controlled System Shutdown.** Customers may also comment on one or more of the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Vehicle will not enter Drive Ready Mode. ● Battery range incorrect. This bulletin also includes the following software enhancements: ● **Bootloader update to prevent battery disconnect unit damage. ● Improvements in detecting pre-existing battery disconnect unit damage. ● Charging related enhancements that may lead to DTC P0CA6 falsely setting.** ● Improved battery State of Charge (SoC) accuracy in off-nominal conditions. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

08-026-25 REV. A

Service Bulletin/Repair Instructions

Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mayexhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):● C10F8-00 - Left Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance.● C10F9-00 - Right Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance.● P061B-00 - Internal Control Module Torque Calculation Performance.Customers may also comment on one or more of the following:● Wrench icon is illuminated on the Instrument Panel Cluster (IPC).● Turtle icon is illuminated on the IPC.● Vehicle enters into limp home mode. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

08-027-25 REV. A

Service Bulletin/Repair Instructions

Flash: Motor Control Processor A (MCP A) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-028-25 REV. A

Service Bulletin/Repair Instructions

08-035-25

Service Bulletin/Repair Instructions

Integrated Center Stack (ICS) Switches Inoperable Customers may experience one or more of the following: ● The A/C and heater buttons Fig. 1 in the ICS do not function after 15 minutes following a cold ambient temperature startup and a warning up of the ICS. ● Intermittent functioning of the other ICS buttons Fig. 1. NOTE: The redundant HVAC controls available from the radio screen still function, allowing the driver to make any necessary HVAC adjustments This bulletin involves replacing the a/c and heater switch assembly

S2508000009

Service Bulletin/Repair Instructions

Flashing Odometer, No Diagnostic Trouble Codes (DTCs)

S228A000005 REV.E

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

S2508000014

Service Bulletin/Repair Instructions

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid

S2508000011

Service Bulletin/Repair Instructions

P1CDE-00 - Hybrid/EV Wake-Up Control 2 Output Circuit Short To Battery Set In The Battery Pack Control Module (BPCM)

S2508000002 REV.A

Service Bulletin/Repair Instructions

Mapping Interface Module (MIM) Erroneously Sets Diagnostic Trouble Codes (DTCs) B023C-49 and or U115C-00

S2508000007

Service Bulletin/Repair Instructions

Digital Key Control Module (DKCM) is Grey Within the Scan Tool Topology View

08-024-25

Service Bulletin/Repair Instructions

Flash: Motor Control Processor B (MCP B) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

08-025-25

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0ADB-00 - Hybrid/EV Battery Positive Contractor A Control Circuit Low. ● P0AE2-00 - Hybrid/EV Battery Precharge Contactor Circuit Stuck Closed. Customers may also comment on one or more of the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Vehicle will not enter Drive Ready Mode. ● Battery range incorrect. This bulletin also includes the following software enhancement: ● Improved battery State of Charge (SoC) accuracy in off-nominal conditions. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

08-027-25

Service Bulletin/Repair Instructions

Flash: Motor Control Processor A (MCP A) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

S1408000384 REV.H

Service Bulletin/Repair Instructions

otherdoc_ 130

Other

PDI Updates

S2508000006

Service Bulletin/Repair Instructions

Increased Sensitivity Of Climate Control Panel After Warming The Cabin In Cold Weather

S2508000002

Service Bulletin/Repair Instructions

Mapping Interface Module (MIM) Erroneously Sets Diagnostic Trouble Codes (DTCs) B023C-49 and or U115C-00

S2508000005

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTCs) Setting in the Battery Pack Control Module (BPCM) During Servicing

S1408000384 REV.G

Service Bulletin/Repair Instructions

S2508000001

Service Bulletin/Repair Instructions

Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Firmware Over the Air (FOTA) Does Not Download or Battery Warning Lamp On

08-271-24 REV. A

Service Bulletin/Repair Instructions

Flash: Amplifier Software Updates This bulletin involves reprogramming the Amplifier with the latest available software. Customers may comment on one or more of the following symptoms: ● Navigation volume too loud when at the default sound level. ● Phone call volume too loud when at the default sound level. ● Warning chime volume too loud when at the default sound level.

08-259-24

Service Bulletin/Repair Instructions

Flash: Electronic Vehicle Control Unit (EVCU) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C10F8-00 - Left Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance. ● C10F9-00 - Right Front Wheel Hub Disconnect Actuator Position Sensor Circuit Range/Performance. ● P061B-00 - Internal Control Module Torque Calculation Performance. Customers may also comment on one or more of the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon is illuminated on the IPC. ● Vehicle enters into limp home mode. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-264-24

Service Bulletin/Repair Instructions

Flash: Motor Control Processor A (MCP A) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-265-24

Service Bulletin/Repair Instructions

Flash: Motor Control Processor B (MCP B) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1626-00 - Park Pawl Motor Stuck. The customer may comment on one or more of the following symptoms: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Turtle icon illuminated on the IPC. ● Reduced power. ● Vehicle will not shift out of park. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine.

08-266-24

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0ADB-00 - Hybrid/EV Battery Positive Contractor A Control Circuit Low. ● P0AE2-00 - Hybrid/EV Battery Precharge Contactor Circuit Stuck Closed. Customers may also comment on one or more of the following: ● Wrench icon is illuminated on the Instrument Panel Cluster (IPC). ● Vehicle will not enter Drive Ready Mode. ● Battery range incorrect. This bulletin also includes the following software enhancement: ● Improved battery State of Charge (SoC) accuracy. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine

S2408000127

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Sets Diagnostic Trouble Code (DTC) U0158-00 Lost Communication With the HUD Heads Up Display

S2408000126

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance

101553

Warranty Program/Extension

Warranty Bulletin D-24-19 Fast Feedback Program – Electrified Components, Driveline Components and Transmission Components – 2025 Jeep Wagoneer BEV (KM) and 2025 Dodge Charger BEV (LB)

S2408000088

Service Bulletin/Repair Instructions

Radio (ETM) Is Setting Active DTC B15A1-00 Media Port Connection

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.