Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
OTHERDOC_178
Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Power management app- Distorted/glitchy display prior to start‑up animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines se
S2623000052 REV. A
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
114265
TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB
114268
TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB
114282
***Recall Completion Prior to Sale of Vehicle***
114283
***Recall Completion Prior to Sale of Vehicle***
02-007-26
Front Wheel Bearing Click Noise Issue Customers may comment on the following: SYMPTOM: ● Single or multiple clicking noises from the front wheels during static or very low speed steering maneuvers (left or right). NOTE: The noise may also occur when driving slow over speed bumps, traversing uneven road surfaces, or entering or exiting an inclined area or driveway. This bulletin involves removing and retorquing the front hub to knuckle fasteners.
08-175-26 REV. A
Flash: Body Control Module (BCM) Update Technicians may find the following Diagnostic Trouble Code (DTC): SYMPTOM: ● B18AA-11 - Trunk/Gate Unlock Control 1-Circuit Short to Ground. NOTE: There are no Malfunction Indicator Lamp (MIL) illumination or related messages displaying in the Instrument Panel Cluster (IPC) for this symptom. **Hatch event only occurs on BEV vehicles without JRC for Power Hatch.** Customers may comment on the following: ● **Battery is depleted. ● When at a full stop and the Engine Stop Start (ESS) has turned off the engine, the engine does not automatically restart once the brake pedal is released. This is accompanied by a chime and a pop-up message on the IPC indicating ESS has aborted. The vehicle can be restarted once shifted into Park and pressing the ignition button. NOTE: These symptoms occur due to the BCM sending an incorrect hood position message. The ESS event only occurs on ICE equipped vehicles.** ● The hatch will not open when a release button (interior, exterior, or Frequency Operated Button Integrated Key (FOBIK)) is pressed. NOTE: **Hatch event only occurs on BEV vehicles without JRC for Power Hatch.** This bulletin involves inspecting and possibly reprogramming the BCM with the latest available software.
114080
HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE
9100861 Rev 4
PUMP, Auxiliary Coolant, High Temperature Before replacing the High Temperature Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.
08-289-26 REV. A
Transmission Control Module (TCM) Diagnostic N/A - This bulletin was released in error. SYMPTOM:
113769
PANEL - QUARTER TRIM & PANEL - CLOSE OUT
9100861 Rev 3
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash. If correct repair is not performed then the claim or condition will be recovered by Warranty Operations.
08-289-26
Transmission Control Module (TCM) Diagnostic Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following DTCs: ● P2797-00 - Auxiliary Transmission Fluid Pump Performance ● P1625-00 - Park Pawl System Failure NOTE: Park system still functions, no impact to park engagement. NOTE: Vehicle will not experience unintended movement. Customers may also experience one or more of the following: ● Vehicle no start due to battery discharge. ● 'Start/stop inop' message. ● 'Service Transmission' message on in Instrument Panel Cluster (IPC).
S2508000025 REV. B
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
21-053-26
Service Transmission Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P2797-00 - Auxiliary Transmission Fluid Pump Performance. Customers may also comment on the following: ● Engine Stop-Start (ESS) does not operate. ● "Service Transmission" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves inspecting and possibly replacing the transmission oil pump motor.
08-255-26
Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: ● Factory navigation won't load on the Home/Split screen Fig. 1.
S2508000025 REV.A
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S2523000026 REV.A
Door And Window Operation With 12V Inoperative Or Drained. Rev A
S2623000041 REV.A
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
08-138-26 REV. B
Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0607-00 - ECU Internal Performance. Customers may also comment on one or more of the following: ● "Service Shifter" message is displayed on the Instrument Panel Cluster (IPC). ● The vehicle will not shift out of park. This bulletin involves inspecting and possibly reprogramming the ESM with the latest available software.
S268A000014
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
08-211-26 REV. A
Flash: Drivetrain Control Module (DTCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C1463-94 - Front Axle Disconnect Control-Unexpected Operation. Customers may also comment on the following: ● 'Service AWD' message in the Instrument Panel Cluster (IPC) (AWD will stay engaged). This bulletin involves inspecting and possibly reprogramming the DTCM with the latest software.*
08-239-26
Radio Map Won't Load The customer may experience the Display Screen Module (DSM) showing a TomTom navigation screen stuck showing "Loading Map"
S2523000019 REV.A
If The Hood Will Not Fully Release When Button On The Dash Is Pressed Or The Hood Will Not Fully Latch.
08-214-26 REV. A
Flash: Power Hatch Module (PHM) Updates Customers may comment on one or more of the following: ● Liftgate won't open or close. ● Liftgate chime will not stop. ● Liftgate chime not heard upon wake-up. **This bulletin involves inspecting and possibly reprogramming the PHM with the latest software.**
9100832
Before replacing the starter, please follow the published diagnostics in the Service Information at 08 - Electrical / 8F - Engine Systems / Starting / Diagnosis and Testing / STANDARD STARTING SYSTEM. Updates to this procedure have been recently made and should be followed.
S2623000041
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
S2623000036
Popping/clunking noise can be both heard and felt in the floorboards of the vehicle when performing low speed parking lot maneuvers.
111752
ACTUATOR - A/C AND HEATER
S2623000035 REV.A
Door Will Not Close. E-Latch Inoperative.
08-137-26 REV. D
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor. Customers may also comment on the following: ● Vehicle exhibits a no crank / no start condition. This bulletin involves inspecting and possibly reprogramming the ISCM, TCM and PCM with the latest available software.
18-022-26 REV. E
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor. ● P121B-00 - Active Exhaust Valve 2 Performance. ● P1217-00 - Active Exhaust Valve 1 Performance. Customers may also comment on the following: ● Vehicle exhibits a no crank / no start condition. ● Exhaust pitch does not track with acceleration. This bulletin involves inspecting and possibly reprogramming the PCM, TCM and ISCM with the latest available software.
21-020-26 REV. D
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1625-00 - Park Pawl System Failure. ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor. Customers may also comment on the following: ● Vehicle exhibits a no crank / no start condition. This bulletin involves inspecting and possibly reprogramming the TCM, PCM and ISCM with the latest available software.
111483
LAMP - TAIL
9100817
Window glass cracked due to short drop not working. Driver/Passenger Door Control Module window lost calibration. Please follow the following steps: 1.- Check if DTC B2577-00 (Window Not Calibrated / Lost Calibration -) is triggered for Door Control Module (DDM/PDM) and indicate it in the claim. 2.- Read DID 0289 to know the last reason of window calibration loss and add it to the claim. 3.- Perform Door Control Module re-calibration or software update. Note: Only replace the DDM/PDM if these steps failed and issue remains.
S2623000035
Door Will Not Close. E-Latch Inoperative.
23-014-26
Wrong A/C Label Under Hood Customers may comment on the following: ● A/C not blowing as cold as it should if serviced This bulletin involves inspecting and possibly changing the A/C label.
08-216-26
Flash: Global Telematics Box Module (TBM) Updates Customers may experience the following and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-96-ECU Internal Performance-Component Internal Failure. ● B1560-11-Cellular Antenna 1-Circuit Short To Ground. ● B1560-13-Cellular Antenna 1-Circuit Open. ● B1561-11-Cellular Antenna 2-Circuit Short To Ground. ● B1561-13-Cellular Antenna 2-Circuit Open. ● B1562-14-GPS Antenna-Circuit Short To Ground Or Open. NOTE: The above Diagnostic Trouble Codes (DTCs) set in the TBM. ● U0499-00-Invalid Data Received From Telematic Control Module "A". NOTE: This DTC sets in the Body Control Module (BCM). NOTE: Do not replace the BCM or TBM for this DTC. Customers may also experience one or more of the following: ● Radio display UCONNECT BOX REQUIRES SERVICE message. This bulletin involves reprogramming the TBM with the latest available software.
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111830
SENSOR – KNOCK
111831
SENSOR – KNOCK
111833
SENSOR – KNOCK
111834
SENSOR – KNOCK
08-214-26
Flash: Power Hatch Module (PHM) Updates Customers may comment on one or more of the following: ● Liftgate won't open or close. ● Liftgate chime will not stop. ● Liftgate chime not heard upon wake-up This bulletin involves reprogramming the PHM with the latest software.
112037
MODULE - IGNITION
08-211-26
Flash: Drivetrain Control Module (DTCM) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1463-94 Front Axle Disconnect (FAD) Unexpected Operation. Customers may also comment on the following: ● 'Service AWD' message in cluster (AWD will stay engaged). This bulletin involves reprogramming the DTCM with the latest available software.
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
08-207-26
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
23-016-26
Easy Entry Bezel Disengages From Bracket Customers may comment on the following: ● The Easy Entry (EZE) bezel disengages from the seat back trim when the strap is pulled. This bulletin involves replacing the EZE strap bezel and bracket.
08-137-26 REV. C
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor
18-022-26 REV. D
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor. ● P121B-00 - Active Exhaust Valve 2 Performance. ● P1217-00 - Active Exhaust Valve 1 Performance. Customers may also comment on the following: ● Exhaust pitch does not track with acceleration.
21-020-26 REV. C
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor
S2623000031
Active Damping Control Module (ADCM) Stored Diagnostic Trouble Codes (DTCs).
9100808
Thermostat assembly PN 68361650AH already includes gasket PN 68361649AB, so do not order an additional gasket or list one separately in a claim. Please refer to the thermostat's MEDIA image.
S2623000030
Water Under Hood From 6 Pack Hood.
08-138-26 REV. A
Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0607-00 - ECU Internal Performance. Customers may also comment on one or more of the following: ● "Service Shifter" message is displayed on the Instrument Panel Cluster (IPC). ● The vehicle will not shift out of park This bulletin involves inspecting and possibly reprogramming the ESM with the latest available software.
08-074-26 REV. A
Flash: Body Control Module (BCM) Update **Technicians may find the following Diagnostic Trouble Code (DTC):** ● B18AA-11 - Trunk/Gate Unlock Control 1-Circuit Short to Ground. NOTE: There are no Malfunction Indicator Lamp (MIL) illumination or related messages displaying in the Instrument Panel Cluster (IPC) for this symptom. Customers may comment on the following: ● The hatch will not open when a release button (interior, exterior, or Frequency Operated Button Integrated Key (FOBIK)) is pressed This bulletin involves inspecting and possibly reprogramming the BCM with the latest available software.
08-177-26
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update From R5N3 R5R1 R5N To 5T1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1560-11 - Cellular Antenna 1-Circuit Short To Ground. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-11 - Cellular Antenna 2 Short To Ground. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. ● B22A9-96 - ECU Internal Performance - Component Internal Failure. Customers may also experience the following: ● "Uconnect Box Requires Service" Message on the display screen. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following TBM software levels will be updated: ● From R5N3 to R5T1 ● From R5R1 to R5T1 ● From R5N to R5T1
S2308000034 REV.B
No Wireless Charging Or Slow Wireless Charging
S2619000002
C2210-9A Diagnostic Trouble Code (DTC) Electric Power steering (EPS) ECU Over Temperature. DTC Is Always Stored
08-175-26
Technicians may find that the following Diagnostic Trouble Code (DTC) has been set: ● U113E-00 - Lost Communication With Intelligent Battery Sensor "A". (Active status)
S2623000028
Manual Liftgate / Hatch Ajar Message On Instrument Cluster.
08-163-26
Steering Column Control Module (SCCM) Upcoming Updates Technicians may find one or more of the following Diagnostic Trouble Codes (DTCs): SYMPTOM: ● B2225-29 - (SCM) Steering Column Module Internal-signal Invalid. (Stored status) ● U0002-00 - CAN C BUS Off Performance. (Stored status) NOTE: There will not be a Malfunction Indicator Lamp (MIL) set for these DTCs.
S2608000021
Power Hatch Does Not Close With FOB Button
9100798
If you identify an LB missing the driver side hush panel and are looking to order PN: 68662506AC, please confirm the manufacturing build date. If the vehicle was built on or aft 2/25/2026 the vehicle does not require a driver side hush panel PN: 68662506AC ** Note: ALL LBs require hush panel on passenger side **
08-137-26 REV. B
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ? P2096-00 - Downstream
18-022-26 REV. C
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ? P2096-00 - Downstream Fuel T
21-020-26 REV. B
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ? P2096-00 - Downstream Fuel
9100794
26MY LB Six Pack: Customer complained about water leaking from the hood bezel into the hood. This is a non-issue since engineering intent is for the water to drain onto the hood inner and then toward beauty cover. Replacement parts will act in the same manner.
08-143-26
Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. ● The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
08-137-26 REV.A
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor. statement and updated and additional Repair Procedure steps.
18-022-26 REV.B
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor. ● P121B-00 - Active Exhaust Valve 2 Performance. ● P1217-00 - Active Exhaust Valve 1 Performance. Customers may also comment on the following: ● Exhaust pitch does not track with acceleration. statement and updated and additional Repair Procedure steps.
21-020-26 REV.A
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor. statement and updated and additional Repair Procedure steps.
111121
SWITCH - POWER WINDOW
111124
SWITCH - POWER WINDOW
S2408000016 REV.E
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
111138
MODULE - STEERING WHEEL
08-137-26
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor. This bulletin involves inspecting and possibly reprogramming the TCM with the latest available software.
08-138-26
Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0607-00 - ECU Internal Performance. Customers may also comment on one or more of the following: ● "Service Shifter" message is displayed on the Instrument Panel Cluster (IPC). ● The vehicle will not shift out of park. This bulletin involves inspecting and possibly reprogramming the ESM with the latest available software.
18-022-26 REV.A
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor.** ● P121B-00 - Active Exhaust Valve 2 Performance. ● P1217-00 - Active Exhaust Valve 1 Performance. Customers may also comment on the following: ● Exhaust pitch does not track with acceleration. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
21-020-26
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2096-00 - Downstream Fuel Trim System 1 Lean. ● P2097-00 - Downstream Fuel Trim System 1 Rich. ● P2098-00 - Downstream Fuel Trim System 2 Lean. ● P2099-00 - Downstream Fuel Trim System 2 Rich. ● P068A-00 - ECM Power De-Energized Performance-Too Early. NOTE: The above DTCs are being falsely set due to lack of robustness to the diagnostic monitor. This bulletin involves inspecting and possibly reprogramming the TCM with the latest available software.
9100789
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
9100790
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
08-134-26
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
9100782
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace following TBM part numbers: 68592342AE, 68592342AI, 68592342AJ, 68592342AM, 68592342AP. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required.
S2603000002
Grease is purging from the differential seal.
S2623000011
Power Liftgate Will Not Open. Latch Will Not Release.
S2608000009
The Vehicle Is Stuck in Valet Mode and The User Forgets the Personal Identification Number (PIN) To Get the Vehicle Out of Valet Mode
S2608000010
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000016 REV.D
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
110608
SPEAKER - NONE
S2609000004
Engine Oil Overfull Message In Cluster
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
08-074-26
Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● The liftgate will not open when a release button (interior, exterior, or FOBIK) is pressed. NOTE: There are no Malfunction Indicator Lamp (MIL) illumination or related messages displaying in the Instrument Panel Cluster (IPC) for this condition. The vehicle may set the following Diagnostic Trouble Code (DTC): ● B18AA-11 - Trunk/Gate Unlock Control 1-Circuit Short to Ground. This bulletin involves reprogramming the BCM with the latest available software.
S2514000003 REV.B
MIL-On/Check Engine Lamp (CEL)-On
18-022-26
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P121B-00 - Active Exhaust Valve 2 Performance. ● P1217-00 - Active Exhaust Valve 1 Performance. Customers may comment on the following: ● Exhaust pitch does not track with throttle input. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
9100591 Rev 1
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
S2621000001
Service shifter message, unable to shift out of park. Code P0607 sets in the ESM.
109514
RESERVOIR ASSEMBLY - WINDSHIELD WASHER
S2618000001
Mil-On, Check Engine Lamp-On
S2308000120 REV.F
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
S2623000004
Front Lower Air Dam Aero Spat Poor Fitment.
109286
MOTOR - ELECTRIC
S268A000001
Audio Amplifier Setting ANC Diagnostic Trouble Codes (DTC) as Stored Codes.
S2308000120 REV.E
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
S2605000001
Antilock Brake System (ABS) Light On. Wheel Speed Related Diagnostic Trouble Codes (DTCs) Set.
109231
LATCH - LIFTGATE
109232
LATCH - LIFTGATE
109416
MODULE - STEERING WHEEL
S258A000026
While Reviewing a Vehicle Scan Report the Technician May Observe That Diagnostic Trouble Code (DTC) B1578-1A Is Stored in The Radio
9100746
B1578 DTC active (Audio Antenna Circuit Resistance Below Threshold) in LB production vehicles. Do not diagnose stored or active DTC unless there is a customer facing issue noted. A SOL will be released to give further information.
9100747
B1578 DTC active (Audio Antenna Circuit Resistance Below Threshold) in LB production vehicles. Do not diagnose stored or active DTC unless there is a customer facing issue noted. A SOL will be released to give further information.
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
S2508000107
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
S2318000005 REV.C
The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And Fuel” or “Service Engine See Dealer”. The customer may also mention a “low power” complaint.
S258A000021
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
S2524000014
Heated Seats And Heated Steering Wheel Inoperative
S2308000034 REV.A
No Wireless Charging Or Slow Wireless Charging
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
S2508000102
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S2523000086
Diagnostic Trouble Code (DTC) B1810-00 And Or B25C7- 00 Setting In PCM.
S2523000087
Pop, Click, Knock Noise While Steering And Driving.
S2508000094
Multiple Cabin Interior Ambient Lighting Diagnostic Trouble Codes (DTCs) are Setting, No Apparent Ambient Lighting Issues are Present
9100706
Dealer is replacing electric compressors (EAC) when the PECPs are running after vehicle shutting down due to 12V drain in Wagoneer S and Charger. Replacing the compressor does not solve the problem, the solution is to replace the pump assembly that has the latest SW. Do not replace pn 68590054AB compressor assy. Replace pump assembly 68590015AC / 68590051AC.
08-356-25
Security Gateway Module (SGW) Software UpdateCustomers must comment on the following: The following software enhancements are available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.
107613
MODULE - DOOR
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
107210
RADAR - LONG RANGE & MID RANG
107213
HEADLAMP - NONE
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
23-006-25 REV. B
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
105649
MODULE - AIR BAG CONTROL & MODULE - OCCUPANT RESTRAINT
106188
MODULE - EV CONTROL UNIT
08-203-25
Charging The 12 Volt Battery When Voltage is Below 6 Volts Customers or technicians may experience one or more of the following: ● Low 12 volt battery voltage. ● Unable to start the vehicle. ● High Voltage contactors not closing. ● Battery tell-tale light on. ● Charging system inoperable. ● Depleted 12 volt battery.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.