Vehicle report

2021 DODGE DURANGO

Compare every DODGE DURANGO yearNHTSA and EPA records

Service bulletins

397 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

114537

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

114538

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

9100898

Service Bulletin/Repair Instructions

Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05148163AE). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness (PN 05148163AE) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB

9100900

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

113803

Service Bulletin/Repair Instructions

HOSE AND TUBE - HEATER SUPPLY AND RETURN

08-294-26

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): ● B22A9-00 - ECU Internal Performance. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-12 - GPS Antenna-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.

14-007-26

Service Bulletin/Repair Instructions

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.

9100833 REV1

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

9100857

Service Bulletin/Repair Instructions

Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for any bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way. This GPOP applies to 2021-2022MY WK & 2021-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14-004-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.

08-256-26

Service Bulletin/Repair Instructions

Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.

S2208000045 REV.D

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

9100833

Service Bulletin/Repair Instructions

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2624000006

Service Bulletin/Repair Instructions

Blower Motor Makes Loud Noise

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

05-001-26 REV. A

Service Bulletin/Repair Instructions

Application Of Grease In Pads/Clips Customer may experience one or more of the following: ● Brake pulsation/vibration. ● Squealing/squeaking/grinding noise when braking. ● Vehicle pulls to one side when braking. This bulletin involves lubricating the brake pad anchors.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

112191

Service Bulletin/Repair Instructions

COOLER - ENGINE OIL

112192

Service Bulletin/Repair Instructions

COOLER - ENGINE OIL

05-001-26

Service Bulletin/Repair Instructions

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

S258A000012 REV.A

Service Bulletin/Repair Instructions

No Option To Change Navigation Out Of Night Mode

08-208-26

Service Bulletin/Repair Instructions

07-002-26

Service Bulletin/Repair Instructions

Rear Heater Coolant Tube Repair Customers may comment on one or more of the following: SYMPTOM: ? A coolant leak or fluid appearing from under the vehicle. ? Elevated engine coolant temperature and/or indication of overheating. This bulletin involves insp

S2623000023

Service Bulletin/Repair Instructions

Power Liftgate Inoperative.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2223000022 REV.E

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2605000003

Service Bulletin/Repair Instructions

Front Brake Noise, Inboard Pad Wear, Brake Pull.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2608000015

Service Bulletin/Repair Instructions

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

S2208000045 REV.C

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

110560

Service Bulletin/Repair Instructions

HOSE - ENGINE COOLANT TO OIL COOLER INTLET

18-033-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300-00 - Multiple Cylinder Misfire - in Active or Stored status set during cold start catalyst heating. ● P0301-00 - Cylinder 1 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0302-00 - Cylinder 2 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0303-00 - Cylinder 3 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0304-00 - Cylinder 4 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0305-00 - Cylinder 5 Misfire - in Active or Stored status set during cold start catalyst heating. ● P0306-00 - Cylinder 6 Misfire - in Active or Stored status set during cold start catalyst heating.** ● P2097 - Downstream Fuel Trim System 1 Rich. ● P2099 - Downstream Fuel Trim System 2 Rich. **Customers may comment on one or more of the following: ● Vehicle has a rough idle. ● Engine misfires. ● Noisy valvetrain.** This bulletin involves reprogramming the PCM with the latest available software.

S2621000003

Service Bulletin/Repair Instructions

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

110447

Service Bulletin/Repair Instructions

WATER PUMP

110448

Service Bulletin/Repair Instructions

WATER PUMP

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

S268A000008

Service Bulletin/Repair Instructions

Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

S2408000114 REV.B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)

08-396-25

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.

108546

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

108840

Service Bulletin/Repair Instructions

Hose- Oil Cooler Inlet, Outlet

108547

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

S2423000012 REV.D

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

S2509000009

Service Bulletin/Repair Instructions

Engine Oil Leak

S2505000011

Service Bulletin/Repair Instructions

Poor Brake Pedal Feel After Recent Repair. Pedal Travel And Or Excessive Pedal Travel.

S2523000084

Service Bulletin/Repair Instructions

Tick Click Snap Noise With Chassis Flex From Front Wheel Area While Driving.

107614

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING & CORE - HEATER

9100670

Service Bulletin/Repair Instructions

Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

9100659

Service Bulletin/Repair Instructions

Rear storage lid (5LC38TRMAK) can stick against rear scuff when opening and closing. If issue presents itself, disassemble and reassemble the cargo lid with seat in down position. Doing will most likely reset positioning and allow for there to be no interference of the cargo lid and rear scuff.

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

9100671

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

14-004-25 REV. B

Service Bulletin/Repair Instructions

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the **fuel pressure regulator**.

9100645

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

S2509000001 REV.B

Service Bulletin/Repair Instructions

Engine Rattle Noise

S2523000069

Service Bulletin/Repair Instructions

Inspection Procedure For Liftgate Gas Strut

106075

Service Bulletin/Repair Instructions

PAD KIT - FRONT DISC BRAK

9100627

Service Bulletin/Repair Instructions

To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.

08-213-25

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates This software enhancement includes: ● Update to the RFHM software to prevent unauthorized key fob programming This bulletin involves reprogramming the RFHM with the latest software available.

21-009-25 REV. C

Service Bulletin/Repair Instructions

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

S2523000063

Service Bulletin/Repair Instructions

Front Cradle Service Update

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

105287

Service Bulletin/Repair Instructions

PAD KIT - FRONT DISC BRAKE

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

9100588

Service Bulletin/Repair Instructions

Telematics Box Module: Verify Z part number availability. Order a Z part number for all Exchange Orders:Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

09-011-25

Service Bulletin/Repair Instructions

Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

9100498 Rev 3

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

9100534 Rev 1

Service Bulletin/Repair Instructions

Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

9100570

Service Bulletin/Repair Instructions

Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.

S2408000114 REV.A

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)

58B Combo Rev2

Service Campaign

CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 58B Collant Restrictor

104524

Service Bulletin/Repair Instructions

HOSE - RADIATOR OUTLET

21-009-25 REV. B

Service Bulletin/Repair Instructions

850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

9100534

Service Bulletin/Repair Instructions

Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

S258A000012

Service Bulletin/Repair Instructions

No Option To Change Navigation Out Of Night Mode

58B Combo REV1

Service Campaign

Customer Satisfaction Notification 58B Coolant Restrictor

9100390 Rev 1

Service Bulletin/Repair Instructions

D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

103801

Service Bulletin/Repair Instructions

HOSE AND TUBE - HEATER SUPPLY AND RETURN

103833

Service Bulletin/Repair Instructions

HOSE AND TUBE - HEATER SUPPLY AND RETURN

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

S2123000084 REV.A

Service Bulletin/Repair Instructions

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

14-004-25 REV. A

Service Bulletin/Repair Instructions

9100498 REV 1

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

08-039-25

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

S2509000001

Service Bulletin/Repair Instructions

Engine Rattle Noise

103288

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

103289

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

103293

Service Bulletin/Repair Instructions

HOSE - RADIATOR OUTLET

S258A000006

Service Bulletin/Repair Instructions

Rear ParkView Backup Camera Guidelines Not Appearing On Radio

23-008-25

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

14-004-25

Service Bulletin/Repair Instructions

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module.

S228A000005 REV.E

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

101791

Service Bulletin/Repair Instructions

MODULE KIT - FUEL PUMP/LEVEL UNIT

9100498

Service Bulletin/Repair Instructions

21-009-25 REV.A

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch

9100494

Service Bulletin/Repair Instructions

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

14-003-25

Service Bulletin/Repair Instructions

Check Engine Light Illuminates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0452 - EVAP Pressure Switch Stuck Closed. Customers may also comment on the following: ● The check engine light illuminates after long idle times and/or short trip driving. This bulletin involves possibly cleaning out the vapor purge line and installing an upper heat shield on to the top of the fuel tank.

S1408000384 REV.H

Service Bulletin/Repair Instructions

58B Combo

Service Campaign

Customer Satisfaction Notification 58B Coolant Restrictor

21-009-25

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

S1408000384 REV.G

Service Bulletin/Repair Instructions

S2310000003

Service Bulletin/Repair Instructions

The customer may experience an airbag light on or seat belt chime when buckled.

101790

Service Bulletin/Repair Instructions

BUCKLE ASSY - BUCKLE ASSYS/BELT

21-039-24 REV. H

Service Bulletin/Repair Instructions

S2208000045 REV.B

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2423000012 REV.C

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

21-039-24 REV. G

Service Bulletin/Repair Instructions

101232

Service Bulletin/Repair Instructions

Plate - Planetary

21-039-24 REV. F

Service Bulletin/Repair Instructions

21-039-24 REV. E

Service Bulletin/Repair Instructions

21-039-24 REV. D

Service Bulletin/Repair Instructions

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

21-039-24 REV. C

Service Bulletin/Repair Instructions

100164

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

21-039-24 REV. B

Service Bulletin/Repair Instructions

23-004-24 REV. A

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

99500

Other

CARRIER – PLANETARY & SHAFT KIT - OUTPUT

9100390 Rev1

Service Bulletin/Repair Instructions

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits

99399

Other

MODULE - ANTI-LOCK BRAKE SYSTEM

99400

Other

MODULE - ANTI-LOCK BRAKE SYSTEM

S2421000001

Service Bulletin/Repair Instructions

No Reverse And/Or Forward Gear After D-Clutch Repair.

9100390

Service Bulletin/Repair Instructions

98931

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

98933

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

S1408000384 REV.F

Service Bulletin/Repair Instructions

21-039-24 REV. A

Service Bulletin/Repair Instructions

D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

S228A000005 REV.D

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

98323

Other

MODULE - TELEMATICS

21-039-24

Service Bulletin/Repair Instructions

98322

Other

STEP KIT - TUBULAR SIDE

S1908000050 REV.A

Service Bulletin/Repair Instructions

Checking Radio Software Level On A VP2 Radio

08-125-24

Service Bulletin/Repair Instructions

Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 and 4.36 to 4.37 Improving app connectivity. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 4.34 and 4.36 to 4.37. NOTE: National launch for this FOTA update is expected to begin May 31, 2024 for RU, WD and June 30, 2023 for MP.

9100344

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.

S2307000002 REV.A

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

18-045-24

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ● Lower fuel economy displayed in the Instrument Panel Cluster (IPC) than the actual fuel economy. ● Vehicle vibration and/or shaking felt while at idle. This bulletin involves reprogramming the PCM with the latest available software.

18-042-24

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P219A - Bank 1 Air-fuel Ratio Imbalance. ● P219B - Bank 2 Air-fuel Ratio Imbalance. The customer may experience one or more of the following: ● Drivability issues. ● Lack of torque delivery This bulletin involves reprogramming the PCM with the latest available software.

9100337

Service Bulletin/Repair Instructions

PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2123000032

Service Bulletin/Repair Instructions

Rattle Buzz Noise From Door Area

9100287

Service Bulletin/Repair Instructions

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

0800624A

Service Bulletin/Repair Instructions

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

2300424

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S1408000384

Service Bulletin/Repair Instructions

9100279

Service Bulletin/Repair Instructions

COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.

0825123

Service Bulletin/Repair Instructions

Pitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not displayed in the SRT Performance Pages Fig. 1. This bulletin involves using wiTECH to perform a Restore Vehicle Configuration.

9100276

Service Bulletin/Repair Instructions

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

S2309000013

Service Bulletin/Repair Instructions

Verifying Camshaft Diagnosis

0901923

Service Bulletin/Repair Instructions

Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.

S238A000047

Service Bulletin/Repair Instructions

Humming Noise Through Speakers While Vehicle Is Off

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2221000003

Service Bulletin/Repair Instructions

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

S2208000011

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

9100212

Service Bulletin/Repair Instructions

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2108000138

Service Bulletin/Repair Instructions

Steering Column Power Tilt Inoperative

S2307000002

Service Bulletin/Repair Instructions

Suspected engine coolant leak.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

S2008000031

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

ZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software update

1400523

Service Bulletin/Repair Instructions

Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off. This bulletin involves inspecting and replacing the fuel filler tube

0817423

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost. ? Rear mirror LED blinking after ignition cycle. ? Uconnect App charge schedule / climate schedule setup issue. ? Customer not seeing profile or other vehicle information on the mobile app. This bulletin involves updating the TBM software from 4.27i to 4.36.

S238A000034

Service Bulletin/Repair Instructions

USB Hub In-Operable

S2308000081

Service Bulletin/Repair Instructions

Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative

81A

Service Bulletin/Repair Instructions

Customer Satisfaction Notification 81A - Radio Features

ReferenceZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

BulletinA

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

0812323

Service Bulletin/Repair Instructions

License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ? There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Customers may comment on one or more of the following: ? License plate LED light is inoperable. ? Moisture in the license plate lamp housing. This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing the LED and installing a additional O-ring and foam gasket to the license plate applique

S2323000021

Service Bulletin/Repair Instructions

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

9100143

Service Bulletin/Repair Instructions

PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

9100142

Service Bulletin/Repair Instructions

Mirror

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

0810323

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect pop up box error or requires service message. ? Losing WiFi Hotspot streaming connection: internet data is not reliable. ? LED blinking on overhead console after ignition cycle. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure message). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from (WD - 4.27i.) and (RU - 4.29d) to 4.36.

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

0805723

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? B1A7D-01 - Start Button - General Electrical Failure. This bulletin involves updating the RFHM module with the latest available software.

2302923

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

S2108000015

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

08-026-23

Service Bulletin/Repair Instructions

RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.

S2323000002

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S228A000005 Rev.

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

9100008

Service Bulletin/Repair Instructions

Telematic box module 2

9100096

Service Bulletin/Repair Instructions

Base Headlamp Bright, Base Headlamp Black

9100095

Service Bulletin/Repair Instructions

Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts to QEC for analysis.

S2208000138RevA

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S2223000073

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittent Operation

S2208000169

Service Bulletin/Repair Instructions

RFH Has Stored B1A7D-01 Start Button ? General Electrical Failure

9100082

Service Bulletin/Repair Instructions

STARTER, Engine Prior to starter removal: 1. Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per service manual). 2. Check/verify all grounds in the cranking circuit a. Check tightness of mounting bolts that secure starter to the engine block b. Check main ground from engine to chassis c. Check battery ground cable connections are clean and tight d.Potentially, loosen both starter motor bolts, without removing, and re-tighten to torque specifications in the service manual e. After all steps above are complete, attempt to crank the engine to verify if improvement has been made (i.e. the steps fixed the customer complaint) 3. Conduct the voltage drop test (starter feed circuit) per the service manual before removing the starter motor 4. Starter Removal: conduct the removal if above steps do not fix the complaint a. Conduct bench test by applying 12 volts to motor T30 and T50 connections (i.e. conduct simple free speed test) b. Free speed test should result in starter motor pinion travel to pinion stop and rotation with normal rotational noise (i.e. no grinding, scrapping, etc.) c. If any abnormal noise is present, replace the starter motor 5. During starter removal, also remove and replace the two starter mounting bolts. Return the bolts with starter motor for analysis at QEC and the supplier warranty analysis lab.

S228A000003

Service Bulletin/Repair Instructions

Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

1813622

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions: Rough idle, hesistation and/or stumble felt during cold engine driving. Clunk or bump felt during transmission shift while A/C is running. RPM bounces during full throttle, high speed and heavy acceleration.

0815122

Service Bulletin/Repair Instructions

Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software. Customers may comment on the following: Cluster resets if navigated to the trailer brake menu. Fuel gauge does not properly represent actual amount of fuel. Fuel gauge shows more fuel than actual from half to empty and cause Distance To Empty (DTE) to displayed incorrectly.

85184

Service Bulletin/Repair Instructions

BRACKET - FRONT BUMPER

S2008000075RevA

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

S228A000014

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

0813622

Service Bulletin/Repair Instructions

Windshield Wiper Stuck In On Position This bulletin involves replacing the Steering Column Control Module (SCCM). Customers may also experience the following: Windshield wiper stuck in on position.

9004557

Service Bulletin/Repair Instructions

Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$.

0813022

Service Bulletin/Repair Instructions

Amplifier (AMP) Drone Noise This bulletin involves replacing the amplifier. Customers may experience the following: Audible drone after initial start up or during idle.

2302422

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.

9004548RevB

Service Bulletin/Repair Instructions

Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process, if possible please avoid seperating the ECU and HCU.

9004527

Service Bulletin/Repair Instructions

Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.

9004548RevA

Service Bulletin/Repair Instructions

S228A000009RevA

Service Bulletin/Repair Instructions

: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging

S228A000009

Service Bulletin/Repair Instructions

An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

9004548

Service Bulletin/Repair Instructions

1400322REVA

Service Bulletin/Repair Instructions

6.4L Fuel Injector High Flow Misfire This bulletin involves inspecting the Julian date on the fuel rails, fuel injectorsand possibly replacing fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. The customer may also describe: Rough idle or misfire while driving.

21-018-22

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Harsh downshifts (3-2 or 2-1) when stopping.

S2208000114

Service Bulletin/Repair Instructions

Air Bag Lamp On, DTC B00C5-13 Passenger Seat Track Position Restraints Sensor - Circuit Open

S228A000005

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

S2232000005

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13

0810122

Service Bulletin/Repair Instructions

Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. After exiting Flat Tow Mode by switching the transfer case out of neutral, but not perform an ignition cycle, the vehicle will have no power steering assist. Power steering will come back after an ignition cycle.

S2108000242RevA

Service Bulletin/Repair Instructions

Wireless Android Auto Or Apple CarPlay Intermittent Operation From Interference

1807222

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P2097 - Downstream Fuel Trim System 1 Rich. P2099 - Downstream Fuel Trim System 2 Rich.

S2123000023RevB

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

9004509

Service Bulletin/Repair Instructions

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

2301322

Service Bulletin/Repair Instructions

Front Fascia Misaligned with the Fender This bulletin involves replacing both the front fender brackets if needed. The customer may describe that the front fender is not properly aligned with the front fascia

82304

Service Bulletin/Repair Instructions

Safety Recall Z20- Electronic Stability Control MY22 Repair Information

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

S2208000072

Service Bulletin/Repair Instructions

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

S2208000011 RevB

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

9004493

Service Bulletin/Repair Instructions

RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair.

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2209000002

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

Customer Satisfa

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z14 Pursuit Secure Park Feature

S2108000015 RevH

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Message

Z14

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Z14 Pursuit Secure Park Feature

0802222

Service Bulletin/Repair Instructions

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Upon further investigation the technician may find the following stored Diagnostic Trouble Code (DTC): B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may also experience one or more of the following:Memory seat functionality is inoperative. Memory recall functionality is inoperative. Memory saving functionality to profiles 1 or 2 is inoperative. Easy entry&exit functionality is inoperative.

0800522

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WD - Current Level R17.89 update to R17.99 launched on 01/10/2022. WD - Current Level R17.73 update to R17.99 launched on 11/19/2021. WL - Current Level R17.98 Update to R17.99 launched on 11/08/2021. RU - Current Level R17.89 Update to R17.99 launched on 11/19/2021. Customers may experience one or more of the following: Radio resets at times (WD and RU only). Bluetooth® disconnects (WD and RU only). Intermittent display screen blank (WD and RU only). Radio slow to respond and lockup (WD and RU only). Radio inoperative intermittently (WD and RU only). Apps not able to update. Additional enhancement included with this software update:CarPlay® and Android Auto® improvements and robustness added.

S2008000185

Service Bulletin/Repair Instructions

Uconnect 5 Voice Recognition Options

S2108000125

Service Bulletin/Repair Instructions

Battery Of Uconnect Box Is Temporarily Low Popup Message

S2208000010

Service Bulletin/Repair Instructions

CEL Check Engine Lamp On, Start Stop Inoperative

S2208000011A

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

S2208000013

Service Bulletin/Repair Instructions

Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative

S2108000015 Rev.

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Message

S2108000278

Service Bulletin/Repair Instructions

Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door Panel Lights To Remain On. DTC?s B2860-15 And P00FD

08-178-21

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WL - Current Level R17.98 Update to R17.99 on 11/08/2021 WD - Current Level R17.73 Update to R17.99 on 11/19/2021 RU - Current Level R17.89 Update to R17.99 on 11/19/2021 Customers may experience one or more of the following: Radio resets at times (WD and RU only). Bluetooth® disconnects (WD and RU only). Intermittent display screen blank (WD and RU only). Radio slow to respond and lockup (WD and RU only). Radio inoperative intermittently (WD and RU only). Apps not able to update (WL only). Additional enhancement included with this software update:CarPlay® and Android Auto® improvements and robustness added.

Y25 Combo Rev1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y25 Radio Software Update

S1623000034 Rev.

Service Bulletin/Repair Instructions

Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

Y25 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y25 Radio Software Update

23-035-21

Service Bulletin/Repair Instructions

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

9003895

Service Bulletin/Repair Instructions

Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

08-104-21

Service Bulletin/Repair Instructions

Flash: Display Screen Module (DSM) System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Rear view camera brightness is to bright at night(WD only). Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.

08-140-21

Service Bulletin/Repair Instructions

Flash: Adaptive Cruise Control (ACC) Module Enhancements This bulletin involves reprogramming the ACC module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: C15D8-00 - Mismatch Tire Size.If the DTC is active, perform the software update and if stored, perform diagnostics per the published service procedure. The customer may describe one or more of the following: Adaptive Cruise Control (ACC) is inoperable and the warning light is on in the Instrument Panel Cluster (IPC). Automatic Emergency Braking (AEB) is inoperable and the warning light is on in the IPC.

04-001-21

Service Bulletin/Repair Instructions

Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

Y51 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y51 Abnormal Steering

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

14-006-21

Service Bulletin/Repair Instructions

Incorrect Fuel Injectors This bulletin involves replacing all eight fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find of the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. The customer may also experience the following:Poor engine performance.

Notification Y51

Service Bulletin/Repair Instructions

steering wheel.

S2008000190

Service Bulletin/Repair Instructions

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

S2108000019

Service Bulletin/Repair Instructions

R1H Missing Connectivity Info In The Radio (Found In TBM)

S2008000155

Service Bulletin/Repair Instructions

Check Software Level On R1 Harman Radio

S2108000155

Service Bulletin/Repair Instructions

Radio Requires Theft Code To Unlock It At PDI

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

1400421

Service Bulletin/Repair Instructions

Missing Upper Fuel Tank Heat Shield This bulletin involves installing the upper heat shield on the top of the fuel tank. Customers or technicians may notice that a vehicle that is equipped with a tow n go package that the upper fuel tank shield is missing.

75745

Service Bulletin/Repair Instructions

HUB AND BEARING - WHEEL

75610

Service Bulletin/Repair Instructions

BASE - FLOOR CONSOLE

S2008000023

Service Bulletin/Repair Instructions

No Crank No Start, Click No Start

S2008000023RevA

Service Bulletin/Repair Instructions

No Crank No Start, Click No Start

0810821

Service Bulletin/Repair Instructions

Flash: Forward Facing Camera Module (FFCM) Enhancements This bulletin involves reprogramming the FFCM with the latest available software and performing a calibration rountie. The customer may experience the following: False ?Hands Off The Wheel? warning message and audible alert.

75567

Service Bulletin/Repair Instructions

LATCH - FRONT DOOR

0810421

Service Bulletin/Repair Instructions

Flash: Display Screen Module (DSM) System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.

S2008000164RevB

Service Bulletin/Repair Instructions

R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

75490

Service Bulletin/Repair Instructions

CAMSHAFT - INTAKE

75227

Service Bulletin/Repair Instructions

MUFFLER AND TAILPIPE ? EXHAUST

0810121

Service Bulletin/Repair Instructions

License Plate LED Light Inoperative - Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing the LED and installing a foam gasket to the license plate applique. Customers may comment on one or more of the following: License plate LED light is inoperable. Moisture in the license plate lamp housing.

S2125000002

Service Bulletin/Repair Instructions

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

75446

Service Bulletin/Repair Instructions

GLASS - SUNROOF

0808821

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

0808821REVA

Service Bulletin/Repair Instructions

75497

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S2108000015RevB

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Message

S2108000142

Service Bulletin/Repair Instructions

No Phone Connected Message Displayed Or Customers Phone Book Does Not Load

75267

Service Bulletin/Repair Instructions

TUBE - TURBO WATER FEED

S2108000141

Service Bulletin/Repair Instructions

Incorrect USB Contents Are Displayed On The Radio Display

S2108000140

Service Bulletin/Repair Instructions

Media Source Had No Sources Displayed And No Audio On Startup

09-007-21

Service Bulletin/Repair Instructions

6.2L Engine Oil Temperature Sensor Leak This bulletin involves re-torquing the oil temperature sensor to specification. Customers may notice a slight oil leak from under the vehicle near the oil temperature sensor location

0900721

Service Bulletin/Repair Instructions

S2108000119

Service Bulletin/Repair Instructions

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

S2118000009

Service Bulletin/Repair Instructions

Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

S2008000010

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2008000010 Rev.

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

08-088-21

Service Bulletin/Repair Instructions

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

S2108000120

Service Bulletin/Repair Instructions

Radio Volume Uncontrollable Or Changing On Its Own

S2008000011

Service Bulletin/Repair Instructions

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

S2008000011 Rev.

Service Bulletin/Repair Instructions

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

S2108000109

Service Bulletin/Repair Instructions

Remote Key Fobs Only Work In Close Range

9004372

Service Bulletin/Repair Instructions

BRACKET, Front Bumper Whenever the 2021MY Dodge Durango fascia bracket is replaced, Please confirm the presence of three 3 inch square foam blocks inside the fascia above lower grille. If you have any questions or no foam pieces are present, please contact FCA Redacted Content Please email pictures and VIN # to FCA Redacted Content

08-075-21

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.

0807521

Service Bulletin/Repair Instructions

S2123000026

Service Bulletin/Repair Instructions

ACC Not Available Message Instrument Cluster

9004370

Service Bulletin/Repair Instructions

HOUSING, Fuel Filler and PLUNGER Fuel door will not open/close If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair.

S1708000118 Rev.

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

S1908000107

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S1908000107 Rev.

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S2123000023 Rev.

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

S21230000231

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

S2108000096

Service Bulletin/Repair Instructions

Rear Wiper Inoperative

S2123000024

Service Bulletin/Repair Instructions

Recreational Towing / Flat Towing information

S2123000023

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

S2008000195

Service Bulletin/Repair Instructions

Radio Displays Android Recovery Message

S2008000195 Rev.

Service Bulletin/Repair Instructions

Radio Displays Android Recovery Message

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

9004363

Service Bulletin/Repair Instructions

MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair.

S2108000090

Service Bulletin/Repair Instructions

Passenger Power Seat Does Operate Forward Or Rearward

S2108000029

Service Bulletin/Repair Instructions

Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up

S2108000029 Rev.

Service Bulletin/Repair Instructions

Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up

S2108000085

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Message TBM2 Code B1562 14

73581

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU) (Rev. A)

9004362

Service Bulletin/Repair Instructions

GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. If no response in 15 minutes, please proceed with the repair

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer complaint may include engine oil leak/consumption.

S2108000031 Rev.

Service Bulletin/Repair Instructions

Uconnect 5 R1 Clock Time Not Accurate

S2108000031RevA

Service Bulletin/Repair Instructions

Uconnect 5 R1 Clock Time Not Accurate

S2008000190 Rev.

Service Bulletin/Repair Instructions

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

S2008000190RevB

Service Bulletin/Repair Instructions

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

08-049-21

Service Bulletin/Repair Instructions

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The customer may experience the following: Surround Sound button does not work on Sirius/XM (SXM).

0804921

Service Bulletin/Repair Instructions

S2008000011RevB

Service Bulletin/Repair Instructions

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

S2108000073

Service Bulletin/Repair Instructions

Selectable Steering Modes In Radio Not Available

S2124000004

Service Bulletin/Repair Instructions

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

S2108000070

Service Bulletin/Repair Instructions

Uconnect 5 Apple CarPlay And Android Auto Troubleshooting

S2008000011RevA

Service Bulletin/Repair Instructions

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

S2108000054

Service Bulletin/Repair Instructions

Power Driver Window Auto Up And Down Feature Does Not Operate

S2008000190RevA

Service Bulletin/Repair Instructions

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

S2108000015RevA

Service Bulletin/Repair Instructions

Uconnect Box Requires Service Message

S2108000031

Service Bulletin/Repair Instructions

Uconnect 5 R1 Clock Time Not Accurate

18-006-21

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions:Poor air conditioning performance. Air conditioning compressor will not stop cycling and the evaporator freezes up.

S2108000024 Rev.

Service Bulletin/Repair Instructions

Crank No Start Condition, No DTC?s

S2123000006

Service Bulletin/Repair Instructions

Squeak Chirp Creak Noise From Left Quarter Panel Area

S2008000185 Rev.

Service Bulletin/Repair Instructions

Uconnect 5 Voice Recognition Options

S2108000020

Service Bulletin/Repair Instructions

R1H Radio sets B142A-A4 DTC for Radio Unit High Temperature-Over Temperature

S2109000001

Service Bulletin/Repair Instructions

Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

S1709000010 Rev.

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S2108000016

Service Bulletin/Repair Instructions

Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular Antenna 2-Circuit Open

S2008000031 Rev.

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

9004342

Service Bulletin/Repair Instructions

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

9004344

Service Bulletin/Repair Instructions

WHEEL, Aluminum If a customer complains that all of the wheels are the wrong color, do not replace the wheels if the unit is equipped with sales code WHW (Hyper Black wheels). The WHW wheel is mostly silver with hints of black, but the wheels are named Hyper Black. This is by design at the discretion of Dodge Brand.

09-013-20 REV. A

Service Bulletin/Repair Instructions

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.

09-013-20

Service Bulletin/Repair Instructions

S2008000178

Service Bulletin/Repair Instructions

Assist Hard Button Inoperative And Apps Intermittent Functionality

S2023000045

Service Bulletin/Repair Instructions

Wind Noise Or Fluttering When Driving at Highway Speeds

S2008000174

Service Bulletin/Repair Instructions

Code B156D-00 Low Voltage Differential Signal Cable Stored

S2008000172

Service Bulletin/Repair Instructions

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

S2008000164

Service Bulletin/Repair Instructions

R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

S2008000153

Service Bulletin/Repair Instructions

U1223-00 Lost Communication With Wireless Charging Pad Module Set In The BCM After A Remote Start Event

9003846

Service Bulletin/Repair Instructions

LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp.

S1921000007 Rev.

Service Bulletin/Repair Instructions

(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing

68587

Service Bulletin/Repair Instructions

D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ? 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU)

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S2008000075

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

S2008000050

Service Bulletin/Repair Instructions

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.