Vehicle report

2023 DODGE DURANGO

Service bulletins

229 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

114537

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

114538

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

9100898

Service Bulletin/Repair Instructions

Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05148163AE). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness (PN 05148163AE) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB

9100900

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

08-321-26

Service Bulletin/Repair Instructions

Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.

113803

Service Bulletin/Repair Instructions

HOSE AND TUBE - HEATER SUPPLY AND RETURN

08-294-26

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): ● B22A9-00 - ECU Internal Performance. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-12 - GPS Antenna-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.

14-007-26

Service Bulletin/Repair Instructions

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.

9100833 REV1

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

9100857

Service Bulletin/Repair Instructions

Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for any bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way. This GPOP applies to 2021-2022MY WK & 2021-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14-004-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.

S2508000025 REV. B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

113152

Service Bulletin/Repair Instructions

THERMOSTAT – NONE.

113153

Service Bulletin/Repair Instructions

THERMOSTAT – NONE.

08-256-26

Service Bulletin/Repair Instructions

Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.

S2208000045 REV.D

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2508000025 REV.A

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

9100833

Service Bulletin/Repair Instructions

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

S268A000014

Service Bulletin/Repair Instructions

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2624000006

Service Bulletin/Repair Instructions

Blower Motor Makes Loud Noise

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

05-001-26 REV. A

Service Bulletin/Repair Instructions

Application Of Grease In Pads/Clips Customer may experience one or more of the following: ● Brake pulsation/vibration. ● Squealing/squeaking/grinding noise when braking. ● Vehicle pulls to one side when braking. This bulletin involves lubricating the brake pad anchors.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

112191

Service Bulletin/Repair Instructions

COOLER - ENGINE OIL

112192

Service Bulletin/Repair Instructions

COOLER - ENGINE OIL

05-001-26

Service Bulletin/Repair Instructions

Application Of Grease In Pads/Clips Customer may experience one or more of the following: ● Brake pulsation/vibration. ● Squealing/squeaking/grinding noise when braking. ● Vehicle pulls to one side when braking. This bulletin involves lubricating the brake pad anchors.

08-208-26 REV. A

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

111833

Service Bulletin/Repair Instructions

SENSOR – KNOCK

111834

Service Bulletin/Repair Instructions

SENSOR – KNOCK

S258A000012 REV.A

Service Bulletin/Repair Instructions

No Option To Change Navigation Out Of Night Mode

08-208-26

Service Bulletin/Repair Instructions

Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

08-207-26

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

S2308000034 REV.B

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

07-002-26

Service Bulletin/Repair Instructions

Rear Heater Coolant Tube Repair Customers may comment on one or more of the following: SYMPTOM: ? A coolant leak or fluid appearing from under the vehicle. ? Elevated engine coolant temperature and/or indication of overheating. This bulletin involves insp

S2623000023

Service Bulletin/Repair Instructions

Power Liftgate Inoperative.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2223000022 REV.E

Service Bulletin/Repair Instructions

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

S2605000003

Service Bulletin/Repair Instructions

Front Brake Noise, Inboard Pad Wear, Brake Pull.

18-039-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300-00 - Multiple Cylinder Misfire - in Active or Stored status set during engine warm up period. ● P0301-00 - Cylinder 1 Misfire - in Active or Stored status set during engine warm up period. ● P0302-00 - Cylinder 2 Misfire - in Active or Stored status set during engine warm up period. ● P0303-00 - Cylinder 3 Misfire - in Active or Stored status set during engine warm up period. ● P0304-00 - Cylinder 4 Misfire -in Active or Stored status set during engine warm up period. ● P0305-00 - Cylinder 5 Misfire - in Active or Stored status set during engine warm up period. ● P0306-00 - Cylinder 6 Misfire - in Active or Stored status set during engine warm up period. Customers may also experience the following: ● A noticeable engine misfire, rough idle and/or noise (in the valvetrain). This bulletin involves reprogramming the PCM with the latest available software.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2608000015

Service Bulletin/Repair Instructions

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

S2208000045 REV.C

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

23-005-26

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

110560

Service Bulletin/Repair Instructions

HOSE - ENGINE COOLANT TO OIL COOLER INTLET

S2621000003

Service Bulletin/Repair Instructions

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

110447

Service Bulletin/Repair Instructions

WATER PUMP

110448

Service Bulletin/Repair Instructions

WATER PUMP

S228A000025 REV.A

Service Bulletin/Repair Instructions

Harman R1H Uconnect 5 Radio Software Flash Error Codes

S268A000008

Service Bulletin/Repair Instructions

Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

S2308000120 REV.F

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

S2607000002

Service Bulletin/Repair Instructions

Hemi Water Pump Coolant Leak Inspection

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

S2308000120 REV.E

Service Bulletin/Repair Instructions

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.

S2408000114 REV.B

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)

08-394-25 REV. A

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.

08-396-25

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.

9100734

Service Bulletin/Repair Instructions

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

08-394-25

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure

108546

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

S258A000021

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

108840

Service Bulletin/Repair Instructions

Hose- Oil Cooler Inlet, Outlet

108547

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

S2423000012 REV.D

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

S2308000034 REV.A

Service Bulletin/Repair Instructions

No Wireless Charging Or Slow Wireless Charging

S2508000100

Service Bulletin/Repair Instructions

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

S2509000009

Service Bulletin/Repair Instructions

Engine Oil Leak

S2505000011

Service Bulletin/Repair Instructions

Poor Brake Pedal Feel After Recent Repair. Pedal Travel And Or Excessive Pedal Travel.

S2523000084

Service Bulletin/Repair Instructions

Tick Click Snap Noise With Chassis Flex From Front Wheel Area While Driving.

107614

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING & CORE - HEATER

9100670

Service Bulletin/Repair Instructions

Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

9100659

Service Bulletin/Repair Instructions

Rear storage lid (5LC38TRMAK) can stick against rear scuff when opening and closing. If issue presents itself, disassemble and reassemble the cargo lid with seat in down position. Doing will most likely reset positioning and allow for there to be no interference of the cargo lid and rear scuff.

23-008-25 REV. A

Service Bulletin/Repair Instructions

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

9100671

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

02-002-25 REV. A

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

S2508000070

Service Bulletin/Repair Instructions

Service Park Assist Message Displayed on The Instrument Panel Cluster (IPC), Park Assist System Inoperative

14-004-25 REV. B

Service Bulletin/Repair Instructions

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the **fuel pressure regulator**.

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

S2508000063

Service Bulletin/Repair Instructions

Passive Entry Does not Lock or Unlock Vehicle

S258A000017

Service Bulletin/Repair Instructions

Door speaker Inoperative or No Sound

S2509000001 REV.B

Service Bulletin/Repair Instructions

Engine Rattle Noise

23-006-25 REV. B

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

S2523000069

Service Bulletin/Repair Instructions

Inspection Procedure For Liftgate Gas Strut

106075

Service Bulletin/Repair Instructions

PAD KIT - FRONT DISC BRAK

9100627

Service Bulletin/Repair Instructions

To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.

08-216-25

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates This software enhancement includes: ● Update to the RFHM software to prevent unauthorized key fob programming This bulletin involves reprogramming the RFHM with the latest software available.

08-215-25

Service Bulletin/Repair Instructions

R1H Radio T27.39 USB Software Update Customers may experience one or more of the following: ● Navigation signal drops out causing maps to not load on the Instrument Panel Cluster (IPC) display. ● Unable to change satellite stations causing the display to show one station on screen but is playing a different station. ● Battery drain condition. ● A black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnects. ● CarPlay® icon does not appear in the Device Manager menu. ● Various audio disruptions. ● SiriusXM® (SXM) inoperative. ● Audio mutes. ● Passenger screen apps are missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer Tire Pressure Monitoring (TTPM) configurations deleted. ● Steering wheel controls skipping SXM channels. ● Recent Calls are not displaying. ● Phone audio continues playing when the ignition is off. In addition, the following software enhancement(s) are available: ● Icon size and layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect® Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin involves updating the R1H radio software level from T25.47 or T25.48 to T27.39.

21-009-25 REV. C

Service Bulletin/Repair Instructions

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

S2523000063

Service Bulletin/Repair Instructions

Front Cradle Service Update

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

105287

Service Bulletin/Repair Instructions

PAD KIT - FRONT DISC BRAKE

9100599

Service Bulletin/Repair Instructions

Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

02-002-25

Service Bulletin/Repair Instructions

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

9100588

Service Bulletin/Repair Instructions

Telematics Box Module: Verify Z part number availability. Order a Z part number for all Exchange Orders:Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

09-011-25

Service Bulletin/Repair Instructions

Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

9100498 Rev 3

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

9100570

Service Bulletin/Repair Instructions

Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Visible "glitter" or debris in the pan does not justify complete unit replacements.

S2408000114 REV.A

Service Bulletin/Repair Instructions

Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)

58B Combo Rev2

Service Campaign

CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 58B Collant Restrictor

104524

Service Bulletin/Repair Instructions

HOSE - RADIATOR OUTLET

S2523000031

Service Bulletin/Repair Instructions

C14A4-00 Sensor Adjustment Required Set In Adaptive Cruise Control Module (ACC).

21-009-25 REV. B

Service Bulletin/Repair Instructions

850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

S2408000015 REV.D

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

9100541

Service Bulletin/Repair Instructions

Key Fob "Please refer SOL ""S2408000015,"" published in July 2024, for WD key fob-related issues. Please do not replace the Key Fobs before going through the below steps. Symptom/Vehicle Issue: Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start Repair Procedure: If the vehicle is setting Diagnostic Trouble Codes (DTCs) relating to Passive Entry (PE) or the remote start systems use the diagnostic codes as a first step to verify no antenna related issues that may be related to key performance issues. If no codes: Before replacing the key fob, use the steps below as a guide to proper diagnostics. Using the scan tool, verify that the RFHM module data shows the vehicle has both key fobs programmed for the subject vehicle. - If the key fob brought in with an issue is different from the key fobs programmed to the vehicle (not listed in the programmed section), and it is an OEM part, follow the proper procedure to pair new/additional key fobs. If the key fob of concern is shown in the programmed list to the subject vehicle, follow the below steps prior to any warranty related key fob replacement: 1. For Fobs with or without LED: i) Remove the coin battery from the key fob. ii) With a Voltmeter, verify that the coin battery has the correct voltage. iii) If the battery is low (below 2.6V), please replace the battery. 2. Test the performance of the key fob remote signal and its battery with the ATEQ VT56 tester to ensure good signal strength. Use the distance range performance at different vehicle parked locations to further test the RKE performance. PLEASE REFER SOL FOR COMPLETE STEPS."

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

S258A000012

Service Bulletin/Repair Instructions

No Option To Change Navigation Out Of Night Mode

S2408000020 REV.A

Service Bulletin/Repair Instructions

Auto High Beams Come on During the Day When the Auto High Beam Control Feature is Selected on

58B Combo REV1

Service Campaign

Customer Satisfaction Notification 58B Coolant Restrictor

9100390 Rev 1

Service Bulletin/Repair Instructions

D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

9100471

Service Bulletin/Repair Instructions

CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.

103801

Service Bulletin/Repair Instructions

HOSE AND TUBE - HEATER SUPPLY AND RETURN

103833

Service Bulletin/Repair Instructions

HOSE AND TUBE - HEATER SUPPLY AND RETURN

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

S258A000009

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

S2123000084 REV.A

Service Bulletin/Repair Instructions

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

14-004-25 REV. A

Service Bulletin/Repair Instructions

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module.

9100498 REV 1

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

S2108000015 REV.J

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

S2524000002

Service Bulletin/Repair Instructions

Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.

08-039-25

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

S2509000001

Service Bulletin/Repair Instructions

Engine Rattle Noise

S2523000009

Service Bulletin/Repair Instructions

Buzz Squeak Rattle (BSR) From 2 nd Row Headrest Area While Driving.

103288

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

103289

Service Bulletin/Repair Instructions

CAMERA - REAR VIEW

103293

Service Bulletin/Repair Instructions

HOSE - RADIATOR OUTLET

09-003-25

Service Bulletin/Repair Instructions

Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle.

S258A000006

Service Bulletin/Repair Instructions

Rear ParkView Backup Camera Guidelines Not Appearing On Radio

23-008-25

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

14-004-25

Service Bulletin/Repair Instructions

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module.

S228A000005 REV.E

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

101791

Service Bulletin/Repair Instructions

MODULE KIT - FUEL PUMP/LEVEL UNIT

9100498

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).

21-009-25 REV.A

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch

9100494

Service Bulletin/Repair Instructions

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

14-003-25

Service Bulletin/Repair Instructions

Check Engine Light Illuminates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0452 - EVAP Pressure Switch Stuck Closed. Customers may also comment on the following: ● The check engine light illuminates after long idle times and/or short trip driving. This bulletin involves possibly cleaning out the vapor purge line and installing an upper heat shield on to the top of the fuel tank.

S1408000384 REV.H

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

58B Combo

Service Campaign

Customer Satisfaction Notification 58B Coolant Restrictor

102854

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 1

102855

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Newsletter – Volume 11, Issue 1

21-009-25

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

S1408000384 REV.G

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2310000003

Service Bulletin/Repair Instructions

The customer may experience an airbag light on or seat belt chime when buckled.

101790

Service Bulletin/Repair Instructions

BUCKLE ASSY - BUCKLE ASSYS/BELT

21-039-24 REV. H

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch

S2424000014

Service Bulletin/Repair Instructions

Customer Indicates The Air Conditioning Is Blowing Warm Air.

S2208000045 REV.B

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

101689

Service Bulletin/Repair Instructions

WEATHERSTRIP - FRONT DOOR BELT OUTER

S2423000012 REV.C

Service Bulletin/Repair Instructions

Power Liftgate Is Inoperative or Won’t Close.

08-241-24

Service Bulletin/Repair Instructions

Flash: Display Screen Module (DSM) Update to V2023.31.00 Customers may experience the following: ● Intermittent blank screen with audio still functional. (Rearview Camera functions normally) This bulletin involves updating the DSM with the latest available software

101290

Service Bulletin/Repair Instructions

GEAR - RACK AND PINION

101327

Service Bulletin/Repair Instructions

GEAR - RACK AND PINION

21-039-24 REV. G

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

S2408000003 REV.A

Service Bulletin/Repair Instructions

“Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management Warning Light ‘ON'

101371

Service Bulletin/Repair Instructions

Warranty Operations Newsletter – Volume 10, Issue 10

101372

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10

101232

Service Bulletin/Repair Instructions

Plate - Planetary

21-039-24 REV. F

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

21-039-24 REV. E

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

21-039-24 REV. D

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

S228A000017 REV.A

Service Bulletin/Repair Instructions

Battery Drain Suspected or "Identified" From USB or Media Hub

21-039-24 REV. C

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

100164

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

S2423000040

Service Bulletin/Repair Instructions

Passenger Door May Not Unlock Or Lock. U0200 Set.

9100404

Service Bulletin/Repair Instructions

SWITCH AND BEZEL Front Door Before replacing the driver window switch, please follow these steps: 1.- Review the master window Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure all the switches harness are properly connected, disconnect the switch and reconnect it, and reverify the issue. If after performing these steps the switch remains faulty, please replace the switch.

21-039-24 REV. B

Service Bulletin/Repair Instructions

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

23-004-24 REV. A

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

99500

Other

CARRIER – PLANETARY & SHAFT KIT - OUTPUT

9100390 Rev1

Service Bulletin/Repair Instructions

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits

S2421000001

Service Bulletin/Repair Instructions

No Reverse And/Or Forward Gear After D-Clutch Repair.

9100390

Service Bulletin/Repair Instructions

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.

S2323000042

Service Bulletin/Repair Instructions

Right Rear Door Ajar Light On. Metal Clunk Or Ting Noise From Door Latch Area.

S2408000015 REV.C

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start

S2408000066

Service Bulletin/Repair Instructions

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

09-015-24

Service Bulletin/Repair Instructions

Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.

98931

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

98933

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

S1408000384 REV.F

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

23-013-24 REV. A

Service Bulletin/Repair Instructions

Right Front Carpet Deterioration Customers may experience the following: ● Right hand front carpet exhibits bare spots, carpet pulling apart and/or carpet fibers are coming out Fig. 1. This bulletin involves inspecting and possibly replacing the right hand front carpet.

98599

Other

MODULE - ANTI-LOCK BRAKE SYSTEM

21-039-24 REV. A

Service Bulletin/Repair Instructions

D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

S228A000005 REV.D

Service Bulletin/Repair Instructions

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

98550

Other

MODULE - ANTI-LOCK BRAKE SYSTEM

98323

Other

MODULE - TELEMATICS

21-039-24

Service Bulletin/Repair Instructions

D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch.

98322

Other

STEP KIT - TUBULAR SIDE

S1908000050 REV.A

Service Bulletin/Repair Instructions

Checking Radio Software Level On A VP2 Radio

09-012-24

Service Bulletin/Repair Instructions

Engine Misfire From Intake Manifold Crack **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0301 - Cylinder 1 Misfire. Customers may also experience one or more of the following: ● Rough engine idle. ● Shakes while driving. This bulletin involves inspecting and if needed replacing the intake manifold for a crack.

23-033-24

Service Bulletin/Repair Instructions

Door B-Pillar Applique Loose or Peeling Off Door B-pillar applique loose or peeling off door.

S2308000151 REV. A

Service Bulletin/Repair Instructions

Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)

9100344

Service Bulletin/Repair Instructions

VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement.

S2307000002 REV.A

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

S238A000026 REV.A

Service Bulletin/Repair Instructions

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

S2408000015 REV.B

Service Bulletin/Repair Instructions

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed

9100337

Service Bulletin/Repair Instructions

PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2408000043

Service Bulletin/Repair Instructions

Power Liftgate Responds Erratically to Operational Commands After Service Procedures

S1408000384

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100264

Service Bulletin/Repair Instructions

PSU Oil Pump Assy

S2308000138

Service Bulletin/Repair Instructions

One or More of the Modules in the Vehicle Are Setting U0140-00 Loss of Communication with the Body Control Module Fault

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

S2323000075

Service Bulletin/Repair Instructions

2nd Row Center Seat Lazy Or Slow When Folding.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

0815623

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. ? Losing WiFi Hotspot streaming connection: internet data is not reliable. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure message). ? LED blinking on overhead console after ignition cycle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 4.27i (WD) and 4.29d (RU) to 4.36.

9100160

Service Bulletin/Repair Instructions

Power wndow switch passenger

2307023

Service Bulletin/Repair Instructions

Liftgate Alignment and Operation Customer may experience one or more of the following: ? Liftgate is hard to close. ? Poor liftgate alignment/ fit, gap This bulletin involves inspecting and possibly adjusting the liftgate as needed to achieve proper liftgate operation.

2306923

Service Bulletin/Repair Instructions

Chirp Noise From Third Row Seat Headrest Chirp noise from third row seat headrest. This bulletin involves inspecting and possibly adding grease to the third row seats headrests.

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2023 Dodge Durango Service Bulletins: 229 bulletins | CarFathom