114537
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
Vehicle report
2026 DODGE DURANGO
Service bulletins
90 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
114538
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING
9100898
Service Bulletin/Repair Instructions
Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05148163AE). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness (PN 05148163AE) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB
9100900
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
17-003-26
Service Bulletin/Repair Instructions
Rear Cradle Weld Missing Customers may experience the following: SYMPTOM: ● Noise Vibration Harshness (NVH) / Bump Squeak Rattle (BSR) from rear of vehicle. This bulletin involves inspecting and possibly replacing the rear suspension cradle / crossmember.
S2623000016 REV.A
Service Bulletin/Repair Instructions
Lift Gate Latch And Glass Replacement / Servicing.
08-318-26
Service Bulletin/Repair Instructions
Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
9100883
Service Bulletin/Repair Instructions
Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016.
113803
Service Bulletin/Repair Instructions
HOSE AND TUBE - HEATER SUPPLY AND RETURN
9100833 REV1
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
08-265-26
Service Bulletin/Repair Instructions
Global Telematics Box (TBM) Firmware Over Customers must experience a Malfunction Indicator Lamp (MIL) illumination and one or more of the SYMPTOM: following Diagnostic Trouble Codes (DTCs): ● B22A9-96 - ECU Internal Performance-Component Internal Failure. ● B1560-11 - Cellular Antenna 1-Circuit Short To Ground. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-11 - Cellular Antenna 2-Circuit Short To Ground. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. Customers may also experience the following: ● "UConnect Box Requires Service" Message in Radio Display.
113152
Service Bulletin/Repair Instructions
THERMOSTAT – NONE.
113153
Service Bulletin/Repair Instructions
THERMOSTAT – NONE.
08-256-26
Service Bulletin/Repair Instructions
Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.
S2208000045 REV.D
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2508000025 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
9100848
Service Bulletin/Repair Instructions
If the Driver/Passenger Seat Adjsuter Switch is inoperable, seat back will not move or seat moves on its own: 1.Which function is not operating properly? *Forward/Backward *Recline Forward *Recline Backward *Height Adjustment *Multiple Functions 2.Is the concern constant or Intermittent? 3.If intermittent, how often does it occur? Daily, Weekly, Randomly 4.Does the seat move on its own without pressing any switch? Yes / No 5.Does the issue occur only while driving, only at key-on, or while the vehicle is parked? 6.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? 7.Does pressing the switch multiple times temporarily restore operation? 8.Have any other seat functions or electrical features been affected at the same time? 9.Has the seat adjuster switch or seat assembly been previously repaired or replaced? Before replacing the seat adjuster switch, verify power, ground, connector engagement, wiring integrity, and inspect for blown fuses or damaged harnesses. If no external issues are found and the concern is verified, an intermittent internal switch failure should be considered.
9100850
Service Bulletin/Repair Instructions
When dealers search for WD (68530334AA) or RU (68227397AH) analog rear view camara part number for a repair/replacement part, we want to notify them to review Star Online S2208000045 before replacing cameras for poor image quality (fuzzy, blurry, pixelated) to ensure camera replacement is warranted / justified. This SOL provides a process for evaluating if the camera's image quality is within a typical range.
S2623000041 REV.A
Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
112845
Service Bulletin/Repair Instructions
WIRING – INJECTOR
9100833
Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2624000006
Service Bulletin/Repair Instructions
Blower Motor Makes Loud Noise
9100835
Service Bulletin/Repair Instructions
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000040
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000041
Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
05-001-26 REV. A
Service Bulletin/Repair Instructions
Application Of Grease In Pads/Clips Customer may experience one or more of the following: ● Brake pulsation/vibration. ● Squealing/squeaking/grinding noise when braking. ● Vehicle pulls to one side when braking. This bulletin involves lubricating the brake pad anchors.
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2408000018 REV.B
Service Bulletin/Repair Instructions
New Key Will Not Program, 0x22 Scan Tool Error
112191
Service Bulletin/Repair Instructions
COOLER - ENGINE OIL
112192
Service Bulletin/Repair Instructions
COOLER - ENGINE OIL
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111833
Service Bulletin/Repair Instructions
SENSOR – KNOCK
111834
Service Bulletin/Repair Instructions
SENSOR – KNOCK
S2608000024
Service Bulletin/Repair Instructions
Intermittently Vehicle Will Not Shift Out Of Park Position.
08-208-26
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
08-207-26
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
08-192-26
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates This software enhancement includes: ● Update to the RFHM software to prevent unauthorized key fob programming This bulletin involves **inspecting and possibly** updating the RFHM module with the latest available software
S2308000034 REV.B
Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
S2609000006
Service Bulletin/Repair Instructions
P000B Bank 1 Cam 2 Position Slow Response - Malfunction Indicator Light (MIL) - Check Engine Light (CEL)
9100800
Service Bulletin/Repair Instructions
Multiple cluster/EVIC issues if misdiagnosed can lead to unnecessary IPC replacement. Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC may not function correctly. Please follow the following steps before considering an IPC replacement: 1) Charge the Battery Ensure the battery is fully charged. 2) Soft Reset Perform a soft reset on the IPC. 3) Power-Up Issue 4) If the IPC does not power up, proceed with the following steps: a. Disconnect the battery. b. Reconnect the battery. 5) If condition still exists, consider IPC replacement.
S2408000018 REV.A
Service Bulletin/Repair Instructions
New Key Will Not Program, 0x22 Scan Tool Error
111405
Service Bulletin/Repair Instructions
COVER - CYLINDER HEAD
111406
Service Bulletin/Repair Instructions
COVER - CYLINDER HEAD
S2623000023
Service Bulletin/Repair Instructions
Power Liftgate Inoperative.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2223000022 REV.E
Service Bulletin/Repair Instructions
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
S2605000003
Service Bulletin/Repair Instructions
Front Brake Noise, Inboard Pad Wear, Brake Pull.
S2623000016
Service Bulletin/Repair Instructions
Lift Gate Latch And Glass Replacement / Servicing.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2608000015
Service Bulletin/Repair Instructions
Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
S2208000045 REV.C
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
24D Combo
Service Campaign
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Missing Options 24D
S2523000014 REV.A
Service Bulletin/Repair Instructions
2 nd Row Seat Difficult To Latch.
S2608000012
Service Bulletin/Repair Instructions
The Customer May Experience Any Rear Window Inoperable from Its Respective Switch or The Driver Master Switch
S2621000003 REV.A
Service Bulletin/Repair Instructions
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
23-005-26
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
110560
Service Bulletin/Repair Instructions
HOSE - ENGINE COOLANT TO OIL COOLER INTLET
110447
Service Bulletin/Repair Instructions
WATER PUMP
110448
Service Bulletin/Repair Instructions
WATER PUMP
S228A000025 REV.A
Service Bulletin/Repair Instructions
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S268A000008
Service Bulletin/Repair Instructions
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93
S2308000120 REV.F
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
109724
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109727
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
08-012-26
Service Bulletin/Repair Instructions
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
S2308000120 REV.E
Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
08-394-25 REV. A
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
08-397-25
Service Bulletin/Repair Instructions
Flash: Radio Frequency Hub Module (RFHM) Updates his software enhancement includes: ● Update to the RFHM software to prevent unauthorized key fob programming This bulletin involves updating the RFHM module with the latest available software.
9100734
Service Bulletin/Repair Instructions
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108546
Service Bulletin/Repair Instructions
ISOLATOR - ENGINE MOUNT
108840
Service Bulletin/Repair Instructions
Hose- Oil Cooler Inlet, Outlet
108547
Service Bulletin/Repair Instructions
ISOLATOR - ENGINE MOUNT
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
107614
Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING & CORE - HEATER
9100670
Service Bulletin/Repair Instructions
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
23-008-25 REV. A
Service Bulletin/Repair Instructions
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
9100671
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
23-006-25 REV. B
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.