Vehicle report

2023 DODGE DURANGO1

Compare every DODGE DURANGO1 yearNHTSA and EPA records

Service bulletins

76 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

Reference83A

Service Bulletin/Repair Instructions

Emission Recall 83A Sales Code Alignment

S2123000032

Service Bulletin/Repair Instructions

Rattle Buzz Noise From Door Area

9100287

Service Bulletin/Repair Instructions

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

0800624A

Service Bulletin/Repair Instructions

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

2300424

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

S1408000384

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

0902423

Service Bulletin/Repair Instructions

Engine Misfire From Intake Manifold Crack Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0301 - Cylinder 1 Misfire. Customers may also experience one or more of the following: ? Rough engine idle. ? Shakes while driving. This bulletin involves inspecting and if needed replacing the intake manifold for a crack.

9100279

Service Bulletin/Repair Instructions

COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.

0825123

Service Bulletin/Repair Instructions

Pitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not displayed in the SRT Performance Pages Fig. 1. This bulletin involves using wiTECH to perform a Restore Vehicle Configuration.

9100276

Service Bulletin/Repair Instructions

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

S2309000013

Service Bulletin/Repair Instructions

Verifying Camshaft Diagnosis

S238A000055

Service Bulletin/Repair Instructions

Audio Muted During A CarPlay Or Android Auto Phone Call

9100264

Service Bulletin/Repair Instructions

PSU Oil Pump Assy

9100265

Service Bulletin/Repair Instructions

Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.

9100215

Service Bulletin/Repair Instructions

Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include : HVAC;LBSS;RBSS;IPC;OCM;ICS;TBM;TCM;MSM;CSWM;ITBM;PCM;PTS/PAM;ESM;RFHUB;DSM;DTCM;IBS;AHLM;ABS;ORC;PLGM;DDM,DMFL;PDM;DMFR;EPS;ACC;FFCM;HVAC_R *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140 *If still DTCs U0140 presents then contact Engineering Expert : FCA REDACTED CONTENT.

S2321000009

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated. Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.

S238A000026

Service Bulletin/Repair Instructions

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

S238A000049

Service Bulletin/Repair Instructions

SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

S238A000047

Service Bulletin/Repair Instructions

Humming Noise Through Speakers While Vehicle Is Off

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

S2323000075

Service Bulletin/Repair Instructions

2nd Row Center Seat Lazy Or Slow When Folding.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2208000011

Service Bulletin/Repair Instructions

Wireless Qi Charger Not Charging

9100212

Service Bulletin/Repair Instructions

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2108000138

Service Bulletin/Repair Instructions

Steering Column Power Tilt Inoperative

S2307000002

Service Bulletin/Repair Instructions

Suspected engine coolant leak.

S2308000112

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp on, Service Trailer Brake Message

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

9100195

Service Bulletin/Repair Instructions

STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.

2400623

Service Bulletin/Repair Instructions

A/C Diagnostic LOP Change

S238A000043

Service Bulletin/Repair Instructions

SiriusXM (SXM) Advertisements Pop Up On Radio

S2008000031

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

9100200

Service Bulletin/Repair Instructions

POWER DRIVE UNIT LIFTGATE OPEN For concern of Power Liftgate Inoperative (not opening/closing), please contact FCA Redacted Content before performing repairs. If no response in 15 minutes, proceed with repair.

S2308000098

Service Bulletin/Repair Instructions

Front Wipers Operate on Intermittent and Low Speed Setting, High Speed Does Not Operate

S238A000037

Service Bulletin/Repair Instructions

Radio Resets Intermittently After A Screech Or Buzz Sound

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

1400523

Service Bulletin/Repair Instructions

Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off. This bulletin involves inspecting and replacing the fuel filler tube

9004433

Service Bulletin/Repair Instructions

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.

0817423

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost. ? Rear mirror LED blinking after ignition cycle. ? Uconnect App charge schedule / climate schedule setup issue. ? Customer not seeing profile or other vehicle information on the mobile app. This bulletin involves updating the TBM software from 4.27i to 4.36.

S238A000034

Service Bulletin/Repair Instructions

USB Hub In-Operable

2308223

Service Bulletin/Repair Instructions

Door B-Pillar Applique Loose or Peeling Off Door B-pillar applique loose or peeling off door (Fig. 1) . This bulletin involves inspecting all four door B-pillar appliques and possibly replacing any B-pillar appliques that are loose or peeling off

S238A000030

Service Bulletin/Repair Instructions

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

S2308000081

Service Bulletin/Repair Instructions

Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative

81A

Service Bulletin/Repair Instructions

Customer Satisfaction Notification 81A - Radio Features

S2308000077

Service Bulletin/Repair Instructions

Cluster Displays ?Lamp Out? Message After a Recent Repair or Headlamp Service Replacement

0815623

Service Bulletin/Repair Instructions

Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. ? Losing WiFi Hotspot streaming connection: internet data is not reliable. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure message). ? LED blinking on overhead console after ignition cycle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 4.27i (WD) and 4.29d (RU) to 4.36.

9100160

Service Bulletin/Repair Instructions

Power wndow switch passenger

2307023

Service Bulletin/Repair Instructions

Liftgate Alignment and Operation Customer may experience one or more of the following: ? Liftgate is hard to close. ? Poor liftgate alignment/ fit, gap This bulletin involves inspecting and possibly adjusting the liftgate as needed to achieve proper liftgate operation.

2306923

Service Bulletin/Repair Instructions

Chirp Noise From Third Row Seat Headrest Chirp noise from third row seat headrest. This bulletin involves inspecting and possibly adding grease to the third row seats headrests.

0900923b

Service Bulletin/Repair Instructions

Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

9100153A

Service Bulletin/Repair Instructions

B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

0900923

Service Bulletin/Repair Instructions

Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE ALL 12 INTAKE HYDRAULIC LASH ADJUSTERS TO BE REPLACED**.

0900923a

Service Bulletin/Repair Instructions

Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present.

0812323

Service Bulletin/Repair Instructions

License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ? There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Customers may comment on one or more of the following: ? License plate LED light is inoperable. ? Moisture in the license plate lamp housing. This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing the LED and installing a additional O-ring and foam gasket to the license plate applique

S2323000021

Service Bulletin/Repair Instructions

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

S238A000021

Service Bulletin/Repair Instructions

Radio Display Screen Blank Or Screen Cuts In And Out

9100143

Service Bulletin/Repair Instructions

PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

9100142

Service Bulletin/Repair Instructions

Mirror

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

0808723

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.

2304323

Service Bulletin/Repair Instructions

Trim Panel on the Back of the Front Seats is Warped

2304423

Service Bulletin/Repair Instructions

Window Not Fully Seated in Regulator

Newsletter

Service Bulletin/Repair Instructions

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

2302923

Service Bulletin/Repair Instructions

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

S2108000015

Service Bulletin/Repair Instructions

Uconnect Box Require Service Message

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9100132

Service Bulletin/Repair Instructions

ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

9100103

Service Bulletin/Repair Instructions

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

9100104

Service Bulletin/Repair Instructions

SENSOR Intrusion Module

9100105

Service Bulletin/Repair Instructions

Seal, Sunroof

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.