Vehicle report

2012 DODGE JOURNEY

Compare every DODGE JOURNEY yearNHTSA and EPA records

Service bulletins

141 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

U67 Combo Rev11

Warranty Program/Extension

Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)

9100653

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

106241

Service Bulletin/Repair Instructions

LAMP - DOME

104974

Service Bulletin/Repair Instructions

LAMP - DOME

103774

Service Bulletin/Repair Instructions

LAMP - DOME

103954

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

104087

Service Bulletin/Repair Instructions

ACTUATOR - A/C AND HEATER

103617

Service Bulletin/Repair Instructions

STARTER - ENGINE

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

U67 Combo Rev10

Service Bulletin/Repair Instructions

Emissions recal U67 Catalytic Converter Efficiency

U67

Service Bulletin/Repair Instructions

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

9004206

Service Bulletin/Repair Instructions

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

V51

Service Bulletin/Repair Instructions

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

9004509

Service Bulletin/Repair Instructions

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

0805517

Service Bulletin/Repair Instructions

This bulletin involves performing a USB service flash of the Hands Free Module.

9004330

Service Bulletin/Repair Instructions

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S2121000005

Service Bulletin/Repair Instructions

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

71055

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. B)

23-027-20 REV. A

Service Bulletin/Repair Instructions

Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.

70316

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

69912

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

23-027-20

Service Bulletin/Repair Instructions

Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

2302720

Service Bulletin/Repair Instructions

Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

S1121000006 Rev.

Service Bulletin/Repair Instructions

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

S1121000006RevA

Service Bulletin/Repair Instructions

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

9004268

Service Bulletin/Repair Instructions

THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.

DOR-M3J3F-07

Service Bulletin/Repair Instructions

These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.

DOR-M9J4S-07

Service Bulletin/Repair Instructions

9004239

Service Bulletin/Repair Instructions

CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including part number to FCA Redacted Content; please include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S1508000480

Service Bulletin/Repair Instructions

Speed Control Operates Intermittently

18-058-19 REV. B

Service Bulletin/Repair Instructions

No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming

9004022

Service Bulletin/Repair Instructions

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

18-058-19 REV. A

Service Bulletin/Repair Instructions

No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming

1805819

Service Bulletin/Repair Instructions

No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming

31-003-19

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

08-083-19

Service Bulletin/Repair Instructions

Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

9004076

Service Bulletin/Repair Instructions

Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.

24-005-17

Service Bulletin/Repair Instructions

Flash: HVAC Diagnostic and System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with the latest available software. Some customers may notice one of the following:The Defrost button has to be pressed twice to activate the system. The Automatic Temperature Control (ATC)/ Manual Temperature Control (MTC) controller may lose its configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every two secondsand updated it if the last data saved in memory is different from what is being received on the CAN bus to correct this issue (2011 Only).

08-055-17 REV. A

Service Bulletin/Repair Instructions

Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone®4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth® Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPod®touch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter

9002201

Service Bulletin/Repair Instructions

Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the following part numbers are for the cover latches: 1CB78DK7AA 1CB78XDVAA Failure to follow this could result in a dealer chargeback

0805617

Service Bulletin/Repair Instructions

This bulletin involves performing a USB service flash of the Hands Free Module.

9003109

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

9003694

Service Bulletin/Repair Instructions

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

9003687

Service Bulletin/Repair Instructions

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

9003681

Service Bulletin/Repair Instructions

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

05152029

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

18-050-16 REV. A

Service Bulletin/Repair Instructions

FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. SYMPTOM/CONDITION: A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM: JC VEHICLES 3.6L: · P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE. · U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (BCM). · P0456 - EVAP SYSTEM SMALL LEAK. · P0108 - MANIFOLD ABSOLUTE PRESSURE SENSOR CIRCUIT HIGH (2012 MY ONLY). THE FOLLOWING TRANSMISSION ENHANCEMENTS ARE ALSO INCLUDED IN THIS SOFTWARE UPDATE: · CONTINUOUS CYCLING OF FUEL PUMP RELAY WHEN USING REMOTE START. · 1 - 2 UPSHIFT CLUNK OR BUMP. · 3 - 4 HARSH UPSHIFT AT CLOSED THROTTLE AFTER A WOT STAB IN 1ST OR 2ND GEAR. · 4 - 5 UPSHIFT CLUNK OR BUMP. · 5 - 6 UPSHIFT CLUNK OR BUMP. · 5- 4 DOWNSHIFT CLUNK OR BUMP. · 6 - 5 DOWNSHIFT CLUNK OR BUMP. · RPM FLUCTUATING OR JERKING WHILE OPERATING IN CRUISE CONTROL. CONDITION IS MORE NOTICEABLE WHEN THE VEHICLE IS GOING UP AND DOWN GRADES. · IMPROVES THE CONSISTENCY OF HOW SHIFTS ARE CONTROLLED DURING UPSHIFTS TORQUE MANAGEMENT. · DELAYED DOWNSHIFTS. JC VEHICLES 2.4L: · **U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (BCM).** · P0456 - EVAP SYSTEM SMALL LEAK. THE FOLLOWING TRANSMISSION ENHANCEMENTS ARE ALSO INCLUDED IN THIS SOFTWARE UPDATE: · 1 - 2 UPSHIFT CLUNK OR BUMP. · 3 - 4 HARSH UPSHIFT AT CLOSED THROTTLE AFTER A WOT STAB IN 1ST OR 2ND GEAR. · 4 - 5 UPSHIFT CLUNK OR BUMP. · RPM FLUCTUATING OR JERKING WHILE OPERATING IN CRUISE CONTROL. CONDITION IS MORE NOTICEABLE WHEN THE VEHICLE IS GOING UP AND DOWN GRADES. · 1 - 2 HARSH UPSHIFT GOING DOWN A GRADE. · 3 - 2 DOWNSHIFT CLUNK OR BUMP. · 4 - 3 DOWNSHIFT CLUNK OR BUMP. 10076532 20160714 18-050-16 REV. A 20160629 Service Bulletin/Repair Instructions CHRYSLER TOWN AND COUNTRY 2013 ELECTRICAL SYSTEM:SOFTWARE FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. SYMPTOM/CONDITION: A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM: JC VEHICLES 3.6L: · P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE. · U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (BCM). · P0456 - EVAP SYSTEM SMALL LEAK. · P0108 - MANIFOLD ABSOLUTE PRESSURE SENSOR CIRCUIT HIGH (2012 MY ONLY). THE FOLLOWING TRANSMISSION ENHANCEMENTS ARE ALSO INCLUDED IN THIS SOFTWARE UPDATE: · CONTINUOUS CYCLING OF FUEL PUMP RELAY WHEN USING REMOTE START. · 1 - 2 UPSHIFT CLUNK OR BUMP. · 3 - 4 HARSH UPSHIFT AT CLOSED THROTTLE AFTER A WOT STAB IN 1ST OR 2ND GEAR. · 4 - 5 UPSHIFT CLUNK OR BUMP. · 5 - 6 UPSHIFT CLUNK OR BUMP. · 5- 4 DOWNSHIFT CLUNK OR BUMP. · 6 - 5 DOWNSHIFT CLUNK OR BUMP. · RPM FLUCTUATING OR JERKING WHILE OPERATING IN CRUISE CONTROL. CONDITION IS MORE NOTICEABLE WHEN THE VEHICLE IS GOING UP AND DOWN GRADES. · IMPROVES THE CONSISTENCY OF HOW SHIFTS ARE CONTROLLED DURING UPSHIFTS TORQUE MANAGEMENT. · DELAYED DOWNSHIFTS. JC VEHICLES 2.4L: · **U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (BCM).** · P0456 - EVAP SYSTEM SMALL LEAK. THE FOLLOWING TRANSMISSION ENHANCEMENTS ARE ALSO INCLUDED IN THIS SOFTWARE UPDATE: · 1 - 2 UPSHIFT CLUNK OR BUMP. · 3 - 4 HARSH UPSHIFT AT CLOSED THROTTLE AFTER A WOT STAB IN 1ST OR 2ND GEAR. · 4 - 5 UPSHIFT CLUNK OR BUMP. · RPM FLUCTUATING OR JERKING WHILE OPERATING IN CRUISE CONTROL. CONDITION IS MORE NOTICEABLE WHEN THE VEHICLE IS GOING UP AND DOWN GRADES. · 1 - 2 HARSH UPSHIFT GOING DOWN A GRADE. · 3 - 2 DOWNSHIFT CLUNK OR BUMP. · 4 - 3 DOWNSHIFT CLUNK OR BUMP.

04726431A

Service Bulletin/Repair Instructions

Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive (karla.delarosa@fcagroup.com) how many witness marks were seen, and how many weights were able to be removed with force hand,on each wheel assembly. ~ Please contact karla.delarosa@fcagroup.com for feedback related ONLY.

04726431A$

Service Bulletin/Repair Instructions

Z5091195A

Service Bulletin/Repair Instructions

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

Z5091195A$

Service Bulletin/Repair Instructions

68277402A

Service Bulletin/Repair Instructions

Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

08-031-16

Service Bulletin/Repair Instructions

Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.

0803116

Service Bulletin/Repair Instructions

Hands Free Module Prompts Begin Erroneously.

31-001-16

Service Bulletin/Repair Instructions

Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.

08-015-16

Service Bulletin/Repair Instructions

Poor GPS Signal Reception This bulletin involves the replacement of the GPS antenna with a roof mount antenna to improve navigation performance. The customer may experience off route conditions due to weak navigation satellite signal.

0801516

Service Bulletin/Repair Instructions

This bulletin involves the replacement of the GPS antenna with a roof mount antenna to

RL108213A$

Service Bulletin/Repair Instructions

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

R61 (15V-675)

Service Bulletin/Repair Instructions

Antilock Brake System Control Module Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) system(s). The lack of a functioning ABS and/or ESC system(s) could change the braking and/or handling characteristics of the vehicle and cause a crash without warning.

18-066-15

Service Bulletin/Repair Instructions

Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. The technician may find the following Diagnostic Trouble Code (DTCs) set in the Powertrain Control Module (PCM) memory: ? U0140 - Lost Communication With Body Control Module. (3.6L engine only). NOTE: Attempting to clear this DTC will be unsuccessful. Some customers may experience any of the following: ? Continuous cycling of fuel pump relay when using remote start (3.6L engines) ? Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or stored (3.6L engine) NOTE: MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped with a 3.6L engine (sales code ERB). ? 1 - 2 upshift clunk or bump (2.4L & 3.6L engines) ? 3 - 4 harsh upshift at closed throttle after a WOT stab in 1st or 2nd gear (2.4L & 3.6L engines) ? 4 - 5 upshift clunk or bump (2.4L & 3.6L engines) ? 5 - 6 upshift clunk or bump (3.6L engine) ? 6 - 5 downshift clunk or bump (3.6L engine) ? 6 - 4 downshift clunk or bump (3.6L engine) ? RPM Fluctuating or Jerking feeling while operating in cruise control. Condition is more noticeable when the vehicle is going up and down grades(2.4L & 3.6L engines) ? 1 - 2 harsh upshift going down a grade (2.4L engine) ? 3 - 2 downshift clunk or bump (2.4L engine) ? 4 - 3 downshift clunk or bump (2.4L engine) ? Improves the consistency of how shifts are controlled during upshifts ?torque management? ? Delayed downshifts (3.6L engine) Updating the software will correct the conditions listed above.

SB-18-066-15

Service Bulletin/Repair Instructions

2012-2013 DODGE JOURNEY: BULLETIN ON DIAGNOSTICS TROUBLE CODE U0140 WHICH IS SET IN POWERTRAIN CONTROL MODULE MEMORY. REPROGRAM POWERTRAIN CONTROL MODULE WITH UPDATED SOFTWARE *CN

23-035-15

Service Bulletin/Repair Instructions

Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.

08-055-15 REV-A

Service Bulletin/Repair Instructions

RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: ? Improve FM radio reception. (This only applies to 2012 LX vehicles with RE6, RB6 radios located in Dubai). ? Audio muted after a cold start. This applies to all 2011 vehicles and only 2012 vehicles with software level earlier then 11.43.37. ? Phone screen buttons intermittently missing. ? Rear view camera screen may be blank. ? Improved rear view camera image. ? Radio presets and parameters returning to defaults. ? AM or FM audio mutes upon start up. ? Seek frozen, tuner locks up, unable to change stations (RE3 only). ? Radio resets (RE3 only). ? Presets are intermittently skipped (RE3 only). ? When playing MP3, iPod or USB songs, the screen will not always display the correct song title. ? Sirius Traffic/Weather Jump button improvement. ? Controls Screen popup time-out option has been added to settings screen (SRT only). ? Temperature and Oil pressure gauge enhancements (SRT only). ? Blind spot monitor chime enhancement. ? Radio Language Translation improvements. ? Navigation Language Translation improvements. ? Disable/Enable traffic announcement feature added (RB4 RB5 RB6). ? Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). ? Garmin audio enhancements (RB4 RB5 RB6). ? Navigation map enhancements (RB4 RB5 RB6). ? Garmin stuck on loading screen (RB4 RB5 RB6). ? Traffic rerouting and icon enhancements (RB4 RB5 RB6). ? Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). ? Radio may reboot when Russian language keyboard used (RB4). ? Travel Link showing up as unsubscribed. ? Fuel Station routing issues. ? Heated seat greyed out. ? Navigation icon going backwards.

SB-08-055-15REVA

Service Bulletin/Repair Instructions

ON CERTAIN VEHICLES VARIOUS ISSUES PERTAINING TO BLANK REAR VIEW CAMERA SCREEN, PRESETS, INTERMITTENTLY SKIPPED, GREYED OUT HEATED SEAT, BACKWARDS GOING NAVIGATION ICON, ROUTING ISSUES WITH FUEL STATION, ETC. MODEL 2011-12 CHARGER, 300, JOURNEY. *PE

08-055-15

Service Bulletin/Repair Instructions

RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: ? Audio muted after a cold start. This applies to all 2011 vehicles and only 2012 vehicles with software level earlier then 11.43.37. ? Phone screen buttons intermittently missing. ? Rear view camera screen may be blank. ? Improved rear view camera image. ? Radio presets and parameters returning to defaults. ? AM or FM audio mutes upon start up. ? Seek frozen, tuner locks up, unable to change stations (RE3 only). ? Radio resets (RE3 only). ? Presets are intermittently skipped (RE3 only). ? When playing MP3, iPod or USB songs, the screen will not always display the correct song title. ? Sirius Traffic/Weather Jump button improvement. ? Controls Screen popup time-out option has been added to settings screen (SRT only). ? Temperature and Oil pressure gauge enhancements (SRT only). ? Blind spot monitor chime enhancement. ? Radio Language Translation improvements. ? Navigation Language Translation improvements. ? Disable/Enable traffic announcement feature added (RB4 RB5 RB6). ? Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). ? Garmin audio enhancements (RB4 RB5 RB6). ? Navigation map enhancements (RB4 RB5 RB6). ? Garmin stuck on loading screen (RB4 RB5 RB6). ? Traffic rerouting and icon enhancements (RB4 RB5 RB6). ? Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). ? Radio may reboot when Russian language keyboard used (RB4). ? Travel Link showing up as unsubscribed. ? Fuel Station routing issues. ? Heated seat greyed out. ? Navigation icon going backwards.

07-002-15 REV. A

Service Bulletin/Repair Instructions

Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.

9002887

Service Bulletin/Repair Instructions

Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.

08-009-15

Service Bulletin/Repair Instructions

Poor GPS Signal Reception This bulletin involves the replacement of the original GPS antenna with a roof mount antenna to improve the Navigation performances. Customer may experience off route conditions due to degrading Navigation satellite signal available from GPS antenna placed in the I/P.

08-010-15

Service Bulletin/Repair Instructions

Flash: DTC B1A8A-00 - No Start Condition With a Low Battery This bulletin involves reprogramming the Radio Frequency Hub (RF-HUB) with new software. A small number of customers may report no start condition with the Vehicle Security Light flashing and the DTC B1A8A-00 ? MULTI-MODULE VIN HANDSHAKE FAILURE ? active.

07-002-15

Service Bulletin/Repair Instructions

09-002-14 REV. B

Service Bulletin/Repair Instructions

MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire

0900214REVB

Service Bulletin/Repair Instructions

0900214a

Service Bulletin/Repair Instructions

08-092-14

Service Bulletin/Repair Instructions

Electronic Pedestrian Protection System Enhancement This bulletin involves modifying the Electronic Pedestrian Protection System. Improved calibration for an extended range of driving condition. Electronic Pedestrian Protection System Enhancement to provide better behavior of the system in any type of driving condition.

0809214

Service Bulletin/Repair Instructions

Electronic Pedestrian Protection System Enhancement

09-002-14 REV. A

Service Bulletin/Repair Instructions

MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder 2 Misfire ? P0304- Cylinder 4 Misfire ? P0306- Cylinder 6 Misfire

0900214

Service Bulletin/Repair Instructions

MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)

08-028-14 REV. A

Service Bulletin/Repair Instructions

RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and parameters returning to defaults. AM or FM audio mutes upon start up. Seek frozen, tuner locks up, unable to change stations (RE3 only). Radio resets (RE3 only). Presets are intermittently skipped (RE3 only). When playing MP3, iPod or USB songs, the screen will not always display the correct song title. Sirius Traffic/Weather Jump button improvement. Controls Screen popup time-out option has been added to settings screen (SRT only). Temperature and Oil pressure gauge enhancements (SRT only). Blind spot monitor chime enhancement. Radio Language Translation improvements. Navigation Language Translation improvements. Disable/Enable traffic announcement feature added (RB4 RB5 RB6). Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). Garmin audio enhancements (RB4 RB5 RB6). Navigation map enhancements (RB4 RB5 RB6). Garmin stuck on loading screen (RB4 RB5 RB6). Traffic rerouting and icon enhancements (RB4 RB5 RB6). Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). Radio may reboot when Russian language keyboard used (RB4). Travel Link showing up as unsubscribed. Fuel Station routing issues. Heated seat greyed out. Navigation icon going backwards.

08-028-14REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

0802814

Service Bulletin/Repair Instructions

RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and parameters returning to defaults. AM or FM audio mutes upon start up. Seek frozen, tuner locks up, unable to change stations (RE3 only). Radio resets (RE3 only). Presets are intermittently skipped (RE3 only). When playing MP3, iPod or USB songs, the screen will not always display the correct song title. Sirius Traffic/Weather Jump button improvement. Controls Screen popup time-out option has been added to settings screen (SRT only). Temperature and Oil pressure gauge enhancements (SRT only). Blind spot monitor chime enhancement. Radio Language Translation improvements. Navigation Language Translation improvements. Disable/Enable traffic announcement feature added (RB4 RB5 RB6). Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). Garmin audio enhancements (RB4 RB5 RB6). Navigation map enhancements (RB4 RB5 RB6). Garmin stuck on loading screen (RB4 RB5 RB6). Traffic rerouting and icon enhancements (RB4 RB5 RB6). Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). Radio may reboot when Russian language keyboard used (RB4). Travel Link showing up as unsubscribed. Fuel Station routing issues. Heated seat greyed out. Navigation icon going backwards.

09-002-14

Service Bulletin/Repair Instructions

MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder 2 Misfire ? P0304- Cylinder 4 Misfire ? P0306- Cylinder 6 Misfire

09-001-14

Service Bulletin/Repair Instructions

Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left This bulletin involves replacing the rear engine mount bracket. Hard contact knocking noise in the engine compartment caused by contact between the Rear Engine Mount Bracket and the fastener on the Power Transfer Unit (PTU). Noise heard primarily while turning left.

9003081

Service Bulletin/Repair Instructions

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

0900114

Service Bulletin/Repair Instructions

Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left

24-002-14

Service Bulletin/Repair Instructions

Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.

08-028-14

Service Bulletin/Repair Instructions

RB5 RE2 RE6 RB6 RE3 RB4 Radio Enhancements This Bulletin involves updating the radio's software. A customer may experience one or move of the following: ? Fuel Station Routing issues. ? Heated Seat Greyed Out. ? Navigation Icon going backwards. ? Map Checksum Error.

08-010-14

Service Bulletin/Repair Instructions

Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.

08-011-14

Service Bulletin/Repair Instructions

Flash: Hands Free Module Defaults To English Instead Of Last Language Selected This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer may note when trying to select a none supported language like Russian or Portuguese the Hands Free screen will default to English. The Voice Recognition (VR) will default back to the last language (Italian, French, Spanish, German or Dutch) the customer was using. After the software updated has been completed both the Hands Free screen and VR will default back to the last language used. VR Teleprompter enhancement.

08-078-13REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-078-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-046-13REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-059-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-050-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-032-13

Service Bulletin/Repair Instructions

Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.

23-012-13

Service Bulletin/Repair Instructions

Squeak Coming From Under Front Passenger Seat Storage Bin This bulletin involves removing the passenger seat storage bin and applying flock/felt tape to the seat track cross frame bar at the front of the passenger seat bottom. The customer may experience a squeak coming from under the passenger seat storage bin.

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

08-007-13 REV. A

Service Bulletin/Repair Instructions

RB5 RE2 Loss Of satellite Function, Sirius ID Number Missing This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. On further inspection the Technician may note that the Sirius ID number is missing.Updating the radio software will prevent this condition from occurring. If the customer has lost all satellite radio functions and the Sirius ID number is missing, the TGM will need to be replaced to repair this condition.All radio and navigation functions are controlled by the TGM.

02-001-13

Service Bulletin/Repair Instructions

Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise from the front upper strut mount going over bumps or when turning.

08-007-13REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

18-008-13

Service Bulletin/Repair Instructions

Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And Transmission Shift Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience any of the following: 3.6L engine. MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped with a 3.6L engine (sales code ERB). 2.4L & 3.6L engines 2.4L & 3.6L engines 2.4L & 3.6L engines 3.6L engine 3.6L engine 3.6L engine 2.4L & 3.6L engines 2.4L engine 2.4L engine 2.4L engine Improves the consistency of how shifts are controlled during upshifts ?torque management?. 3.6L engineUpdating the software will correct the conditions listed above.

08-006-13

Service Bulletin/Repair Instructions

Radio Navigation Display Reads No Data Available This Bulletin involves performing a ROW Map Configuration of the UCONNECT Touch 8.4N CD/DVD/MP3/NAV (sales code RB6). The customer will experience a condition where the maps in NAV radio will not load. When the NAV button is depressed the radio will display "No data available" on the navigation screen.

08-007-13

Service Bulletin/Repair Instructions

RB5 RE2 Loss Of satellite Function, No Sirius ID Message This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. The customer may note that a message, ? No Sirius ID? is displayed on the screen. Updating the radio software will prevent this condition from occurring . If the customer has lost all satellite radio functions and ?No Sirius ID? is displayed on the screen, the TGM/TGW will need to be replaced to repair this condition. NOTE: All radio and navigation functions are controlled by the TGM.

09-001-13

Service Bulletin/Repair Instructions

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

18-006-13

Service Bulletin/Repair Instructions

Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.

9002524

Service Bulletin/Repair Instructions

Customer complains of inaccurate navigation routing, vehicle indicator drifting from the given route and/or navigation resets. To fix this customer issue, the following must be performed in accordance to TSB 08-004-13.

9002827

Service Bulletin/Repair Instructions

08-004-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-063-12

Service Bulletin/Repair Instructions

Fuel Gauge Will Not Read Full After Filling Up The Fuel Tank This bulletin involves replacing the fuel pump module. NOT find any Diagnostic Trouble Codes (DTC) for this condition.Replacement of the Fuel pump module will repair this concern.

SB-08-063-12

Service Bulletin/Repair Instructions

JEEP: FUEL GAUGE FAILS TO REGISTER FULL AFTER FUEL TANK HAS BEEN FILLED. FUEL PUMP MODULE NEEDS TO BE REPLACED. MODEL 2011-2012 JOURNEY. *PE

23-034-12

Service Bulletin/Repair Instructions

Poor Performance Of Wipers At High Speeds This bulletin involves replacing the wiper blade and changing the park position. Customers may complain the wipers exhibit poor performance at high speeds.

08-032-12 REV. A

Service Bulletin/Repair Instructions

08-032-12REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

18-024-12 REV. A

Service Bulletin/Repair Instructions

Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And Transmission Shift Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience any of the following: 3.6L engine. MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects 2012 model year vehicles only. 2.4L & 3.6L engines 2.4L & 3.6L engines 2.4L & 3.6L engines 3.6L engine 3.6L engine 3.6L engine 2.4L & 3.6L engines 2.4L engine 2.4L engine 2.4L engine Improves the consistency of how shifts are controlled during upshifts ?torque management?Updating the software will correct the condition listed above.

18-024-12REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

18-032-12

Service Bulletin/Repair Instructions

Less Than Desired Acceleration From Idle This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience less than desired acceleration from idle.Updating the software will correct the condition listed above.

WB-D-12-10

Service Bulletin/Repair Instructions

CHRYSLER/DODGE: A VIP LOP RESTRICTION PROGRAM INTRODUCED IN AN EFFORT TO MONITOR AND CORRECT QUALITY ISSUES IN TIMELY AND EFFICIENT MANNER FOR HANDS FREE MODULE (HFM). *PE

06-001-12

Service Bulletin/Repair Instructions

DODGE: CLUTCH PEDAL IS INOPERATIVE. *KB

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.