Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
KSB-191007
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.
TSB-161025
THIS TECHNICAL SERVICE BULLETIN PROVIDES INSTALLATION INSTRUCTIONS FOR UNITS WITH THE FRONT GROUND CONTROL JACK LEGS NOT INSTALLED WITH A STOP THAT ALLOWS THE PULL PINS TO COME INTO CONTACT WITH THE FRAME. IF THE OUTER LEG IS NOT BELOW THE BOTTOM FRAME RAIL IT CAN CAUSE THE PULL PINS FOR THE LEG TO BECOME DAMAGED, RESULTING IN THE INNER LEG BEING INCAPABLE OF DROPPING DURING NORMAL USE.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.