Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
KSB-210218
Service Bulletin/Repair Instructions
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBâs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not âdo-it-yourselfersâ. Inspection information is not presented as a repair guaranteed to be covered by warranty. Keystoneâs P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this inspection is covered by warranty. Not every unit requires a repair. This process describes the inspection of sidewall cracks and separation forward of the front slideouts to determine if there is a defect and what repair may need to be performed.
KSB-180328 V2
Service Bulletin/Repair Instructions
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBâs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not âdo-it-yourselfersâ. Information is not presented as a repair guaranteed to be covered by warranty. Keystoneâs P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. Not every unit listed requires a repair. Please read through the instructions start to finish before attempting the repair. This process describes the safe and proper procedure to repair any unit which experiences a crack at the bottom corner of a slideout at the gooseneck of a 5th wheel, opening the side wall to repair broken tube welds and add reinforcement. This technical service bulletin explains how to perform the repair. Please note: A sublet will be required for aluminum welding if you do not have that capability.
21-396
Service Bulletin/Repair Instructions
This is an email sent to dealers for advisory 21-396. It has been determined certain Voltage-Yukon trailers may have defective self-leveling roof sealant that exhibits a hard, cracked appearance. The defective sealant exhibits poor adhesion and cracking within 96 hours of application and can be easily removed from the roof by pulling it up by hand. A visual inspection will reveal the defective sealant lifting from the roof due to poor adhesion properties. Campaign closes May 30, 2021.