Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
2016-0894
Service Bulletin/Repair Instructions
E-ONE WOULD LIKE TO MAKE SURE CUSTOMERS ARE AWARE OF THE PROPER AERIAL OPERATING SEQUENCE WHEN USING THEIR HP100 PLATFORMS. WHEN SETTING UP OUTRIGGERS IT IS EXPECTED THAT THE SYSTEM BE TRANSFERRED TO AERIAL MODE AFTER OUTRIGGERS ARE SET, EVEN IF YOU DO NOT INTEND ON USING THE AERIAL DEVICE RIGHT AWAY. THE AERIAL CIRCUIT HAS BETTER COOLING CAPACITY AND OPERATES AT A LOWER STANDBY PRESSURE THAN THE OUTRIGGER SYSTEM. THE OUTRIGGER SYSTEM OPERATES ON A HIGH PRESSURE STANDBY SYSTEM TO ENSURE RESPONSIVE AND TIMELY DEPLOYMENT OF OUTRIGGERS. IF THE PTO IS LEFT ENGAGED FOR EXTENDED PERIODS OF TIME, WHILE THE SYSTEM IS IN JACK MODE, IT COULD OVERHEAT. IT IS ALSO EXPECTED OF THE CUSTOMER TO DISENGAGE THE PTO WHENEVER THE SYSTEM IS NOT USED. IF THE OUTRIGGERS ARE SET, AND THE AERIAL DEVICE IS NOT NEEDED, PLEASE EITHER TURN OFF THE PTO OR ENGAGE THE AERIAL SYSTEM WITHIN 10 MINUTES.
2016-0893
Service Bulletin/Repair Instructions
E-ONE VEHICLES ARE DESIGNED WITH ELECTRICAL CIRCUIT PROTECTION (E.G. FUSES), TO PROVIDE OVERCURRENT PROTECTION DURING SHORT-CIRCUIT CONDITIONS OR MALFUNCTION OF COMPONENTS. FUSES ARE SOMETIMES SHARED AMONGST DIFFERENT CIRCUITS. FOR EXAMPLE, THE CIRCUITS FOR THE PUMP PRIMER MOTOR AND CHASSIS POWER SHARE A COMMON 300AMP FUSE. IF EITHER OF THESE CIRCUITS EXPERIENCES AN ELECTRICAL OVERLOAD, THE FUSE WILL ACT AS DESIGNED TO PROTECT THE USERS AND THE VEHICLE FROM FURTHER DAMAGE. AS SUCH, AN OVERCURRENT CONDITION IN THE PUMP PRIMER CIRCUIT WILL ALSO DISCONNECT MAIN POWER FROM THE CAB AND CHASSIS AND CAUSE THE ENGINE TO SHUT DOWN.
2013-0735
Service Bulletin/Repair Instructions
WITH THIS CUSTOMER AWARENESS CAMPAIGN, ADDITIONAL "AERIAL PLATFORM WARNING" SAFETY LABELS WERE SENT DIRECTLY TO CUSTOMERS.