MIC-EONE-090120
Service Bulletin/Repair Instructions
August 2020 TSB report for E-ONE, Inc.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
MIC-EONE-090120
August 2020 TSB report for E-ONE, Inc.
MIC-EONE030320
E-ONE, Inc. TSB report for the month of February 2020.
MIC-EONE 020420
E-ONE, Inc. TSB report for January 2020 sent 02/03/20 missing Index of Manufacturer (MFR) Communications. This communication is to add that record.
2018-1048
E-ONE has identified that a large number of DEF tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. In an effort to minimize this in the future, we are sending this bulletin along with troubleshooting steps for your technicians to use when you receive customer complaints related to DEF tank gauge level issues.
2018-1047
During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2007 with the launch of the new ISSPRO gauge cluster. The new dash gauge cluster changed the requirement for air flow sensor signal from active high to active low. This malfunction went unnoticed until now due to our published air filter routine maintenance requirements and the air filter?s longevity. Revised units affected by year.
2016-0894
E-ONE WOULD LIKE TO MAKE SURE CUSTOMERS ARE AWARE OF THE PROPER AERIAL OPERATING SEQUENCE WHEN USING THEIR HP100 PLATFORMS. WHEN SETTING UP OUTRIGGERS IT IS EXPECTED THAT THE SYSTEM BE TRANSFERRED TO AERIAL MODE AFTER OUTRIGGERS ARE SET, EVEN IF YOU DO NOT INTEND ON USING THE AERIAL DEVICE RIGHT AWAY. THE AERIAL CIRCUIT HAS BETTER COOLING CAPACITY AND OPERATES AT A LOWER STANDBY PRESSURE THAN THE OUTRIGGER SYSTEM. THE OUTRIGGER SYSTEM OPERATES ON A HIGH PRESSURE STANDBY SYSTEM TO ENSURE RESPONSIVE AND TIMELY DEPLOYMENT OF OUTRIGGERS. IF THE PTO IS LEFT ENGAGED FOR EXTENDED PERIODS OF TIME, WHILE THE SYSTEM IS IN JACK MODE, IT COULD OVERHEAT. IT IS ALSO EXPECTED OF THE CUSTOMER TO DISENGAGE THE PTO WHENEVER THE SYSTEM IS NOT USED. IF THE OUTRIGGERS ARE SET, AND THE AERIAL DEVICE IS NOT NEEDED, PLEASE EITHER TURN OFF THE PTO OR ENGAGE THE AERIAL SYSTEM WITHIN 10 MINUTES.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.