SS286-FCCC
Other
Service Solution for Low Coolant Warning Buzzer
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SS286-FCCC
Service Solution for Low Coolant Warning Buzzer
WI24-019
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
CXA_10_17_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
SS1023366-Detroit
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
MYCOM_05142024-1
My Communications for SSI DEF Header Warranty Policy Extension for B6 7 Engines Model Years 2017-2021
CumminsB6.7SSI
Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions Reporting
FL974
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
ICI24-006
Important Campaign Information letter for FL974 - Revised Bulletin & Population
SS1034491
Service Solution for False DEF Fault Codes on chassis with Cummins engines. Symptoms are various active and inactive fault codes for DEF Quality or DEF level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings, thru the frame rail causing the coolant flow inside the header assembly to be reversed.
03.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
WP20-002
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
02.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SBU54-048
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
WP20-001REV
Revision to a Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported coverages in OWL. Revisions are in blue.
WP20-001
Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported extended coverages in OWL.
WP19-019
Warranty Policy letter announcing service locations have 90 calendar days from delivery to open a repair order which Identifies and addresses discrepancies from the sales order.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.