Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PUB-190723REV-De
Service Bulletin/Repair Instructions
The purpose of this Product Upgrade dealer notification letter is to inform all REV Recreation Group dealers about Product Upgrade 190723REV. On certain motorhomes affected by this product upgrade campaign, incorrect fasteners may have been used to secure some of the Carefree Longitude awning legs to the sidewall of the vehicle. Should this condition exist, there is a possibility of premature failure of the awning and/or its components. On certain affected motorhomes (equipped with a Carefree Longitude awning 20 feet or longer), the required center awning support brace may omitted during awning installation at the factory. Without this support brace, there is a possibility of premature failure of the awning and/or its components.
PUB-190723REV-Lo
Service Bulletin/Repair Instructions
The purpose of this Product Upgrade Service Bulletin is to inform all REV Recreation Group dealers about the need to inspect, and if necessary, install rivets to supplement the existing fasteners attaching the vertically mounted Carefree Longitude? patio awning to the sidewall on certain Fleetwood and Holiday Rambler brand Class A and Class C gas motorhomes. In addition to the fastener inspection, certain vehicles equipped with these awnings and measuring 20 feet and longer may require the addition of a center awning support brace. On affected motorhomes manufactured 9/5/2017 - 6/27/2019, incorrect fasteners may have been used to secure the Carefree Longitude? awning legs to the sidewall. If this condition exists, there is a possibility of premature failure of the awning and/or its components. On affected motorhomes manufactured 9/11/2017 - 7/23/2019 and equipped with a Carefree Longitude? awning 20 feet or longer (measured from the center of the awning legs), the required center awning support brace may have been omitted during awning installation at the factory. Without this support brace, there is a possibility of premature failure of the awning and/or its components.
PUB-190723REV-ow
Service Bulletin/Repair Instructions
The purpose of this Product Upgrade owner notification letter is to inform the owners of certain model year 2018 Fleetwood Surge Class C gas motorhomes, certain model year 2018 Fleetwood Axon Class A gas motorhomes, and certain model year 2019-2020 Fleetwood Flair Class A gas motorhomes about Product Upgrade 190723REV. On certain motorhomes affected by this product upgrade campaign, incorrect fasteners may have been used to secure some of the Carefree Longitude awning legs to the sidewall of the vehicle. Should this condition exist, there is a possibility of premature failure of the awning and/or its components. On certain affected motorhomes (equipped with a Carefree Longitude awning 20 feet or longer), the required center awning support brace may omitted during awning installation at the factory. Without this support brace, there is a possibility of premature failure of the awning and/or its components.