Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 26-2414
Service Bulletin/Repair Instructions
This article supersedes 26-2058 Reason for update: update the TSB title and TSB issue to include new DTCs Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Intermittent or permanent no reverse (R) engagement * Illuminated MIL with DTC P0767 or P0765:7E stored in the powertrain control module (PCM) In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, P0766, P0765:7F, P0736 and/or P2703 stored in the PCM. This may be due to an internal mechanical concern with the selectable one-way clutch (SOWC).
SSM 55149
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L may exhibit a lack of air conditioning (A/C) cooling while at a stop and idling in ambient temperatures of 100°F (38°C) or higher. In addition, there are no diagnostic trouble codes (DTC) present related to A/C system functionality, refrigerant charge levels are to specification and system is free of refrigerant leaks and/or A/C compressor related concerns. Customers may also report that A/C system cooling will be restored once the vehicle starts moving or placed in park/neutral.<br /><br /> This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of any components will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibit
SSM 55100
Service Bulletin/Repair Instructions
For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
SSM 55088
Service Bulletin/Repair Instructions
Some 2023-2024 Bronco Sport vehicles equipped with a 1.5L may exhibit a lack of air conditioning (A/C) cooling while at a stop and idling in ambient temperatures of 100°F (38°C) or higher. In addition, there are no diagnostic trouble codes (DTC) present related to A/C system functionality, refrigerant charge levels are to specification and system is free of refrigerant leaks and/or A/C compressor related concerns. Customers may also report that A/C system cooling will be restored once the vehicle starts moving or placed in park/neutral. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of any components will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.If the vehicle exhibit
TSB 26-2328
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
26E04
Emissions
NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update
SSM 54939
Service Bulletin/Repair Instructions
Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). Sometimes, this may be perceived/felt as an engine misfire. This may be due to the torque converter. If Pinpoint Test K: Torque Converter Clutch Operation in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing > Diagnosis by Symptom directs to replace the torque converter, remove and replace the torque converter and torque converter seal. Refer to WSM, Section 307-01 > Removal and Installation > Torque Converter Seal. Remove the main control valve body. Refer to WSM, Section 307-01 > Removal and Installation > Main Control Valve Body. Overhaul and thoroughly clean the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Reverse the removal procedure to reassemble the transmission. Install the transmission. Refer to WSM, Section 307-01 > Installation. For claim
SSM 54857
Service Bulletin/Repair Instructions
2020-2026 Explorer/Escape/Corsair, 2021-2026 Bronco Sport/Bronco, 2022-2026 Maverick, 2024-2026 Mustang/Ranger/Nautilus vehicles equipped with a 2.0L or 2.3L EcoBoost engine may require removal of the turbocharger wastegate control actuator linkage for various reasons. The Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls - Turbocharger - 2.0L/2.3L EcoBoost > Removal and Installation > Wastegate Control Actuator Linkage service procedure been added. In addition, the wastegate actuator rod (9E408), associated retention springs (9342) and retaining clips (00817) have been released as lower-level components to complete the repair without replacing the entire turbocharger wastegate actuator assembly.
TSB 26-2205
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2346. Reason for update: add Bronco Sport and Escape vehicles and add labor operations to repair the rear right/left carpet area. Some of the vehicles listed in the Model statement above may exhibit a condition where the carpet is loose or torn near the front/rear scuff plate trim panel. This may be due to the carpet tearing at or near the retainer hole.
25B51
Other
Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles Equipped with a 2.0L or 2.3L Engine and Engine Block Heater System Block Heater Replacement
SSM 54797
Service Bulletin/Repair Instructions
Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). Sometimes, this may be perceived/felt as an engine misfire. This may be due to the torque converter. If Pinpoint Test K: Torque Converter Clutch Operation in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing > Diagnosis by Symptom directs to replace the torque converter, remove and replace the torque converter and torque converter seal. Refer to WSM, Section 307-01 > Removal and Installation > Torque Converter Seal. Remove the main control valve body. Refer to WSM, Section 307-01 > Removal and Installation > Main Control Valve Body. Overhaul and thoroughly clean the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Reverse the removal procedure to reassemble the transmission. Install the transmission. Refer to WSM, Section 307-01 > Installation.
TSB 26-2194
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
SSM 54769
Service Bulletin/Repair Instructions
Bronco Sport and Maverick vehicles utilize an advanced headlamp design that features a sharp horizontal light-to-dark transition. This is an intentional optical characteristic designed to meet safety and performance standards. This transition is a normal attribute of the vehicles lighting signature and is most visible during high-beam operation. No repair is required as the system is functioning to specification. Workshop Manual (WSM), Section 417-01 Exterior Lighting > Description and Operation > Exterior Lighting - Overview has been revised to clarify this condition as an operating characteristic of the vehicle.
SSM 54720
Service Bulletin/Repair Instructions
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
25N17
Other
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
TSB 26-2092
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
SSM 54633
Service Bulletin/Repair Instructions
Some 2023-2024 Bronco Sport vehicles equipped with a 1.5L engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P130D stored in the PCM. This may be caused by poor quality fuel being used in the vehicle. As stated in the Owner's Manual under FUEL QUALITY - Choosing the Right Fuel, use of any fuel for which the vehicle was not designed can impair the emission control system, cause loss of vehicle performance, and cause damage to the engine. Do not use: diesel fuel, fuels containing kerosene or paraffin, fuel containing more than 15% ethanol or E85 fuel, fuels containing methanol, fuels containing metallic-based additives, including manganese-based compound, fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT) or leaded fuel. Using leaded fuel is prohibited by law. Make sure the fuel being used in the vehicle is from a reputable fueling station. If a vehicle exhibits this condition and fuel quality is suspected, recommend draining and cleaning the fuel system, and refilling the fuel tank with good quality
SSM 54601
Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
TSB 26-2058
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2567 Reason for update: update the model years Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Intermittent or permanent no reverse (R) engagement * Illuminated MIL with diagnostic trouble code (DTC) P0767 stored in the powertrain control module (PCM) In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, P0766, and/or P2703. This may be due to an internal mechanical concern with the selectable one-way clutch.
SSM 54589
Other
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
TSB 25-2627
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
SSM 54547
Service Bulletin/Repair Instructions
Some 2023-2024 Bronco Sport vehicles equipped with a 1.5L engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P130D stored in the PCM. Engineering is aware of this condition and is currently working on a solution that is expected in late Q2 of 2026. If a vehicle comes in for this condition, submit a Global Concern Report (GCR) and monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
TSB 25-2567
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2127 to update the Parts list. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Intermittent or constant no reverse (R) engagement * Illuminated MIL with DTC P0767:00 stored in the PCM In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, P0766:00, and/or P2703:00. This may be due to an internal mechanical concern with the selectable one-way clutch.
25M02
Other
Customer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission Upstream Catalytic Converter Replacement, If Required
TSB 25-2581
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2511 to update the Service Procedure and Parts List. Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
25L02
Other
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
TSB 25-2574
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2347 to update the vehicle build dates Some of the vehicles listed in the Model statement above may exhibit a clicking, creaking, clunking, rattle, rotational noise from the front strut area when turning the steering wheel. This may be due to an interference between the front jounce bumper and the rod. Additional model information: * 2021-2025 Bronco Sport Badlands vehicles equipped with minor feature code DWAAN (Performance suspension) * 2025 Bronco Sport Sasquatch vehicles equipped with minor feature code DWAA3 (High ride suspension)
SSM 54403
Service Bulletin/Repair Instructions
* 2021-2024 Bronco Sport built on or before 15-Dec-2024<br /> * 2022-2024 Mustang Mach-E<br /> * 2022-2025 Escape built on or before 22-May-2025<br /> * 2024 Maverick vehicles built on or after 17-Jan-2024<br /> <br /> Some of the above vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct the condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and labor operation numbers 7001D and 7001D4.
TSB 25-2552
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
TSB 25-2511
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2428 to update the Parts List. Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
SSM 54313
Service Bulletin/Repair Instructions
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
25N03
Other
Customer Satisfaction Program 25N03 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission. One-Time Catalytic Converter Replacement, If Required
TSB 25-2438
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2143 to update the production fix date. Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.
25B33
Other
Certain 2023-2025 Model Year Escape and Corsair, 2024-2025 Nautilus, 2025 Bronco Sport and Maverick Vehicles Originally Equipped with an Engine Block Heater System Block Heater Element Installation
TSB 25-2428
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2063 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
SSM 54202
Service Bulletin/Repair Instructions
Some 2023-2025 Explorer (rear windows only), Bronco Sport, Escape, and Maverick vehicles equipped with minor feature code B2DAC may exhibit an inoperative passenger front and/or rear window switch. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in one of the passenger window switches. To correct the condition, replace the passenger window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual.
TSB 25-2407
Service Bulletin/Repair Instructions
* This article supersedes TSB 25-2269 to update vehicles affected. Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0420 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
SSM 54140
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 vehicles equipped with a B&O audio system (minor feature code IDBBQ), and various 2021-2024 Ford and Lincoln vehicles equipped with a B&O audio system may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). This may be due to software in the digital signal processing (DSP) module. To correct this condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 18B849 and labor operations 12651D and 12651D4.
SSM 54137
Service Bulletin/Repair Instructions
Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
SSM 54116
Service Bulletin/Repair Instructions
Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.
TSB 25-2347
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a clicking, creaking, clunking, rattle, rotational noise from the front strut area when turning the steering wheel. This may be due to an interference between the front jounce bumper and the rod. Additional model information: * 2021-2025 Bronco Sport Badlands vehicles equipped with minor feature code DWAAN (Performance suspension) * 2025 Bronco Sport Sasquatch vehicles equipped with minor feature code DWAA3 (High ride suspension)
TSB 25-2351
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles equipped with a single active torque rear drive unit (RDU) only. These ESSTs are expected to ship to all dealers (US, Canada, Puerto Rico and Mexico) in September 2025. ESST packages were shipped to 100 selected dealers in the US and Canada in May 2025, based on RDU part sales activity. The RDU Internal Clutch Kit and Adhesive Sealant are currently under restricted ordering to ensure ample supply of parts are available to dealers with the ESSTs. All parts are expected to be available for open order by Q4 2025, when the ESSTs are planned to arrive at all dealers. Note: For dealers with the ESSTs and a vehicle in the service department that requires a repair using the new RDU Internal Clutch
SSM 54041
Service Bulletin/Repair Instructions
Some 2023-2025 Explorer (rear windows only), Bronco Sport, Escape, and Maverick vehicles equipped with minor feature code B2DAC may exhibit an inoperative passenger front and/or rear window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual.
SSM 53973
Service Bulletin/Repair Instructions
Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.
TSB 25-2127
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Intermittent or constant no reverse (R) engagement * Illuminated MIL with DTC P0767:00 stored in the PCM In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, P0766:00, and/or P2703:00. This may be due to an internal mechanical concern with the selectable one-way clutch.
24B47 S1
Other
CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
24N08 -S1
Other
Customer Satisfaction Program 24N08 - Supplement #1 Certain 2021-2024 Bronco Sport, Escape, Mach-E, and 2022-2024 Maverick Vehicles Driver’s Side Seat Buckle Replacement
TSB 25-2143
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2095 to update the Service procedure. Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.
TSB 25-2095
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2051 to update the parts list. Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.
24N08
Other
Certain 2021-2024 Bronco Sport, Escape and 2022-2024 Maverick Vehicles Driver’s Side Seat Buckle Replacement
SSM 53465
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco Sport, 2020-2024 Escape/Corsair/Edge/Nautilus/Transit Connect and 2022-2024 Maverick vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color, this may indicate possible cross contamination of engine coolant and transmission fluid due to an internally leaking transmission fluid cooler assembly.
TSB 25-2063
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2016 to update the parts list and Service Procedure. Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
TSB 25-2051
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2031 to update the parts list. Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity.
TSB 25-2031
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2348 to update vehicles affected and labor operation description. Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.
TSB 25-2016
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
TSB 25-2001
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
TSB 24-2386
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L FHEV powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events.
TSB 24-2348
Service Bulletin/Repair Instructions
Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity.
TSB 24-2326
Service Bulletin/Repair Instructions
Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct the condition, follow the Service Procedure to install brake pads with clips and if necessary, install the rear reinforced caliper bushings.
SSM 53040
Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
SSM 52949
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks.
SSM 52895
Service Bulletin/Repair Instructions
Some 2020-2024 Escape, 2021-2024 Bronco Sport and 2022-2024 Maverick vehicles may exhibit the uncommanded locking of the driver door after the door is closed.
SSM 52820
Service Bulletin/Repair Instructions
Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
24B47
Service Bulletin/Repair Instructions
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
SSM 52722
Service Bulletin/Repair Instructions
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
SSM 52704
Service Bulletin/Repair Instructions
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
SSM 52675
Service Bulletin/Repair Instructions
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
SSM 52633
Service Bulletin/Repair Instructions
Some 2020-2024 Escape/Corsair, 2021-2024 Bronco Sport/F-150, and 2022-2024 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.
TSB 24-2185
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2335 to update the TSB title, vehicles affected and parts list. Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L full hybrid electric vehicle (FHEV) powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events. This may be due to contamination of the rear drive unit (RDU) fluid through the RDU vent hose. To correct the condition, follow the Service Procedure to replace the RDU vent hose.
TSB 24-2182
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
SSM 52515
Service Bulletin/Repair Instructions
Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the 4th quarter of 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
TSB 24-2127
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2298 to update the production fix date and parts list. Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L engine built on 24-Jul-2021 and through 14-Dec-2023 may exhibit a hissing noise from rear liftgate area when driving straight between 35-50 mph (5680 km/h). This may be due to the absence of the rear floor insulator located in the spare tire compartment. To correct this condition, follow the Service Procedure to install a rear floor insulator in the spare tire compartment.
SSM 52486
Service Bulletin/Repair Instructions
Some 2023 Bronco Sport vehicles which require replacement of the SCCM may experience an error message when performing the programmable module installation (PMI) of the replacement SCCM with the Ford Diagnosis and Repair System (FDRS) which states "Procedure Aborted. Unable To Download Software Files For This Module." This may be due to an incorrect replacement SCCM being installed. Make sure the correct module assembly has been installed before contacting the technical assistance center. To help determine what SCCM has been installed from the factory using FDRS, start a vehicle session and go to: Vehicle Information tab > Vehicle Info tab > find the SCCM in the module list. Review the SCCM in FDRS for 'Engineering Assembly P/N'. Vehicles with PB5T-3F944-RA should order service part PB5Z-3F791-RA. Vehicles with PB5T-3F944-PA should order service part PB5Z-3F791-PA and vehicles with PB5T-3F944-NA should order service part PB5Z-3F791-NA.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 52410
Service Bulletin/Repair Instructions
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
22N15
Service Bulletin/Repair Instructions
Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24
SSM 52357
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks. This may be due to contamination in the coolant system. To correct this condition and prevent recurrent water pump failures, perform a coolant system flush. Refer to the Workshop Manual (WSM), Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Flushing > Steps 1-8. Then replace the coolant pump. Refer to the WSM, Section Engine Cooling - 1.5L EcoBoost > Removal and Installation. Fill and bleed the coolant system properly. Refer to the WSM, Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Draining, Vacuum Filling and Bleeding. Note: Repeat steps 10-12 a total of 10 times to remove any remaining air trapped in the system.
SSM 52335
Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
23L05
Service Bulletin/Repair Instructions
Special Field Action 23L05 Certain 2022 - 2023 Model Year Bronco Sport, and Certain 2023 Model Year Maverick Vehicles Mobile Hot Spot Credit
SSM 52314
Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
SSM 52307
Service Bulletin/Repair Instructions
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 23-2335
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2023 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022 or 2020-2022 Escape/Corsair non-plug in hybrid electric vehicle (PHEV) vehicles built on or before 30-Apr-2022 may exhibit a chatter/shudder during low speed turning events. This may be due to contamination of the rear drive unit (RDU) fluid through the RDU vent hose. To correct the condition, follow the Service Procedure to replace the RDU vent hose.
SSM 51998
Service Bulletin/Repair Instructions
Some 2023 Escape/Corsair vehicles built on 6-Apr-2023 and through 11-May-2023 and 2023 Bronco Sport/Maverick vehicles built on 30-Jan-2023 and through 6-Jun-2023 may exhibit an illuminated air bag warning indicator with DTC B0082:1A stored in the restraints control module (RCM). This may be due to an issue with the passenger seatbelt retractor at connector C303B. If a connection issue is found, replace the passenger front seatbelt retractor and pretensioner assembly before attempting a wiring repair. This issue does not affect the proper operation of the air bags, retractor and pretensioner. Refer to the Workshop Manual (WSM), Section 501-20A Seatbelt Systems > Removal and Installation. For claiming, use causal part 78611B08 and applicable labor times in Section 12 of the Service Labor Time Standards (SLTS) Manual.
TSB 23-2308
Service Bulletin/Repair Instructions
Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and caliper support bracket.
TSB 23-2307
Service Bulletin/Repair Instructions
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
SSM 51948
Service Bulletin/Repair Instructions
Some 2023 Escape, Corsair, Bronco Sport and Maverick vehicles built on 01-May-2023 and through 22-Sep-2023 may exhibit a squeal and/or grinding noise and/or vibration from the front brakes while braking. This may be due to excessive wheel hub lateral runout. To correct this condition, remove the front brake disc(s) of the affected wheel(s). Refer to the Workshop Manual (WSM), Section, 206-03. Clean the raised ring-like surface of the front wheel hub near the wheel studs. Using a dial indicator, slowly rotate the wheel hub and measure the runout on the ring-like surface. If the total runout exceeds 0.001 inch (0.03mm), replace the wheel hub. Refer to the WSM, Section 204-01. Document the measured run out in the warranty claim. For claiming use the causal part number 1104 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS)
TSB 23-2298
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on 24-Jul-2021 and through 31-Aug-2023 may exhibit a hissing noise from rear liftgate area when driving straight between 35-50 MPH (56 80 Km/h). This may be due to the absence of the rear floor insulator located in the spare tire compartment. To correct this condition, follow the Service Procedure to install a rear floor insulator in the spare tire compartment.
SSM 51944
Service Bulletin/Repair Instructions
2022-2023 Escape and Bronco Sport vehicles equipped with 1.5L engines should add local fuel once the vehicle arrive to the dealership to reduce the risk of driving performance issues such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to different fuel specifications between manufacturing plant and final market. Make sure that the vehicles in stock have local fuel added.
23G01
Service Bulletin/Repair Instructions
Application Performance Upgrade 23G01 - Certain 2023 Model Year Bronco Sport VehiclesMissing Floor Mats
TSB 23-2274
Service Bulletin/Repair Instructions
Some 2022-2023 Bronco Sport/Escape vehicles equipped with a 1.5L engine and 2022-2023 Corsair vehicles equipped with a 2.5L engine, built on 01-Sep-2022 and through 06-Apr-2023, may exhibit a low coolant level with engine oil in the coolant and/or coolant in the engine oil. This may be caused by an internal oil cooler leak. To correct this condition, follow the Service Procedure to test and replace the oil cooler.
TSB 23-2267
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport vehicles built on or before 01-Nov-2022 equipped with light emitting diode (LED) control module (A2C7636130500 printed onto the module label) may exhibit a condition where the daytime running lamps (DRLs) stay on for up to 10 minutes after the vehicle is turned off and/or daytime running lamps momentarily dim to park intensity when the turn signal lamp is cancelled before returning to full DRL intensity. This may be due to the software in the LED control module. To correct this condition, follow the Service Procedure to replace both LED control modules and update the configuration of the body control module (BCM).
SSM 51874
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport and 2020-2023 Escape vehicles may exhibit a rattle or flapping noise coming from the rear air extractors while driving. This may be due to the normal operation of the rear air extractors. To determine if this is a normal condition, perform a road test at 40 mph (65 km/h) or above. Inspect if the noise is coming from the rear extractors. During the road test alternate air conditioning (A/C) between fresh mode and air re-circulation mode. If the noise is eliminated when the A/C is in fresh mode, this is considered a normal characteristic of the vehicle and no repairs should be performed.
TSB 23-2259
Service Bulletin/Repair Instructions
Some 2020-2022 Escape built and 2021-2023 Bronco Sport vehicles, built on or before 28-Sep-2022, equipped with a 1.5L Ecoboost engine and a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0420 stored in the powertrain control module (PCM). This may be due to the catalytic converter. To correct this condition, follow the Service Procedure to replace the catalytic converter.
SSM 51838
Service Bulletin/Repair Instructions
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
SSM 51823
Service Bulletin/Repair Instructions
Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part.
SSM 51808
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine and active torque coupling differential may exhibit a hissing noise from rear liftgate area when driving between 35 to 50 MPH (56-80 Km/h). This condition could be eliminated when the vehicle is driven in slippery mode. This condition does not affect the vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform the customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in September 2023. The replacement of the rear drive unit (RDU) is not recommended for this condition. Monitor OASIS for additional information and schedule a service appointment for customers once the repair becomes available.
SSM 51799
Service Bulletin/Repair Instructions
Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with the 1.5L engine may exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. This condition is more noticeable when the vehicle is driven in ECO mode. This mode was designed to deliver maximum fuel efficiency and increase the driving range.
SSM 51800
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may require removal of the accessory drive belt, such as during the coolant pump removal and installation procedure. The accessory drive belt removal and installation procedure in the Workshop Manual (WSM), Section 303-05A, has been updated to eliminate the requirement to remove the fender splash shield and replace the front fender molding and rocker panel molding.
SSM 51724
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine may exhibit: insufficient cooling from the air conditioning (A/C), under hood popping/knocking/hissing noises and/or under hood smoke, coolant stains and/or spills on to the A/C compressor and clutch assembly. The compressor clutch might fail after operating the A/C system if the exterior of the compressor gets wet. Perform pin point test J, refer to the Workshop Manual, Section 412-00 Climate Control System > General Information > Diagnosis and Testing. If a compressor clutch failure is identified, replace the compressor clutch only. Do not replace the A/C compressor if no performance issues are identified. Document the PPT J results in the warranty claim. For claiming, use causal part 19V649 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
SSM 51725
Service Bulletin/Repair Instructions
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 51656
Service Bulletin/Repair Instructions
Some 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue.
TSB 23-2156
Service Bulletin/Repair Instructions
Some 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the exterior.
SSM 51613
Service Bulletin/Repair Instructions
Some 2022-2023 Bronco Sport and Maverick vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit the engine not restarting after an auto start/stop event with diagnostic trouble code (DTC) P164C stored in the powertrain control module (PCM). The malfunction indicator lamp (MIL) may also become illuminated after the vehicle experiences a second event before it can be brought in for service. This may be due to an internal issue with the PCM. To correct the condition, check the battery condition and state of charge, then replace the PCM and re-evaluate the concern. For claiming, use causal part 12A650 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the concern persists, refer to Workshop Manual, Section 303-14B and perform Pinpoint Test AA for normal diagnostics.
SSM 51576
Service Bulletin/Repair Instructions
Some 2023 Bronco Sport vehicles built on 20-Dec-2022 and through 16-Jan-2023 may exhibit a warning message displayed in the instrument panel cluster (IPC) indicating Rear Park Aid Not Available Sensor Blocked See Manual. This may be to inner/outer rear parking aid sensors malfunction. To correct this condition, replace the inner/outer rear parking aid sensors and paint-to-match as required. For inner parking aid sensors use part number JU5Z-15K859-ABW and for outer parking aid sensors use part number KU5Z-15K859-AAPTM. Refer to the Workshop Manual (WSM), Section 413-13A > Parking Aid > Removal and Installation. For claiming use causal part number 15K859 and applicable labor operations in Sections 10 and 13 of the Service Labor Time Standards (SLTS) Manual.
SSM 51541
Service Bulletin/Repair Instructions
All 2021-2023 Bronco Sport vehicles have a headlamp low beam pattern with a dark band above the vertical reference line. It is by design that there is no light directed in this area to satisfy regulatory requirements and also to minimize glare to oncoming traffic. Secondly, in the low beam pattern there is some light directed upward to satisfy regulatory requirements and also to assist with overhead sign visibility. This a characteristic of the vehicle. Do not attempt any repairs for this condition.
SSM 51536
Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 51537
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P025A, P025B, P00C6, P008A, P0627 and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness, connector pin push-outs or loose/corroded grounds to the fuel pump control module (FPCM) connector, PCM connector and/or battery junction box connector. Inspect the following connectors for 1.5L and 2.0L engines: C1551B, C1035A, C110, C401, C4033, C4330. Verify the connections are fully seated, without damage and/or pushed out pins/terminals prior to performing Workshop Manual (WSM) diagnostics or replacing any components. Inspect G404 and verify it's clean and secure. If any connector damage is found, repair as necessary. Refer to Wiring Diagram, Cell 005.
22N18
Service Bulletin/Repair Instructions
Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine Replacement of High-Pressure Fuel Injectors
SSM 51261
Service Bulletin/Repair Instructions
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
SSM 51011
Service Bulletin/Repair Instructions
Some 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit transmission slip during acceleration from a stop when hot. This may be due damaged internal case half pump seals (7N265). To correct the condition, remove the transmission and replace the internal case half pump seals. Refer to Workshop Manual (WSM), Section 307-01.