Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 54601
Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 48130
Service Bulletin/Repair Instructions
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
SSM 47976
Service Bulletin/Repair Instructions
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
DOR-B8H4Z-11
Service Bulletin/Repair Instructions
This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
SSM 47201
Service Bulletin/Repair Instructions
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
SSM 47009
Service Bulletin/Repair Instructions
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 46900
Service Bulletin/Repair Instructions
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
SSM-45869
Service Bulletin/Repair Instructions
2009-2016 E-SERIES DIFFICULTY PROGRAMING TRAILER BRAKE CONTROL (TBC) MODULE.
16-0057
Service Bulletin/Repair Instructions
Some 2009-2016 E-Series, F-Super Duty, 2009-2015 F-53 Motorhome and 2011-2015 F-59 Stripped Chassis vehicles equipped with a TorqShift® transmission and a transmission built on or before 12/15/2015 may exhibit a MIL with DTCs P0751, P0730 and/or P2700
16-0032
Service Bulletin/Repair Instructions
4R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.
TSB160057
Service Bulletin/Repair Instructions
Torqshift Transmission - Malfunction indicator lamp (MIL) diagnostic trouble codes (DTCS) P0751, P0730 and/or P2700
15-0117
Service Bulletin/Repair Instructions
FORD 2011-2016 F-250: BULLETIN INFORMATION INVOLVING SOME CUSTOMERS TRUCKS SITTING LOWER, IN REAR, UNDER LIGHT LOADS. *LJ
44863
Service Bulletin/Repair Instructions
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
ASI-44534
Service Bulletin/Repair Instructions
FORD: WHEN SHIFTING BETWEEN PARK, REVERSE AND/OR DURING 2-3 SHIFT, AN INTERMITTENT CLUNK OCCURS WITH A TORQSHIFT TRANSMISSION. MODEL 2003-2014 F-SUPER DUTY, E SERIES, EXCURSION, F-53 MOTORHOME CHASSIS, LOW CAB FORWARD. *PE
ASI-44538
Service Bulletin/Repair Instructions
FORD/LINCOLN/MERCURY: THE INDICATOR MAY ILLUMINATE OVERDRIVE OFF AND/OR SLIPPING IN 3RD OR NO 4TH GEAR, DUE TO DIRECT CLUTCH FAILURE AND DIAGNOSTIC TROUBLE CODE (DTC) P0733 AND/OR P0734. MODEL 2008-2013 MARK LT, F-150, CROWN VICTORIA, GRAND MARQUIS, TOWN CAR, E SERIES. *PE
TSB-14-0084
Service Bulletin/Repair Instructions
FORD/LINCOLN: SOME TRUCKS ARE EXPERIENCING DIAGNOSTIC TROUBLE CODES (DTC) P2270 OR P2272, MALFUNCTION INDICATOR LAMP (MIL) COMES ON. MODEL 2010-2011 RANGER, 2010-2012 E SERIES, EXPEDITION, F-150, F-SUPER DUTY, NAVIGATOR. *PE
TSB-14-0022
Service Bulletin/Repair Instructions
FORD: THE DIAGNOSTIC TROUBLE CODE (DTC) P0130, (OXYGEN SENSOR CIRCUIT BANK 1, SENSOR 1) OR P0150 (OXYGEN SENSOR CIRCUIT BANK 2, SENSOR 1) WILL APPEAR WHEN THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED ON SOME TRUCKS AND SERVICE PROCEDURE IS PROVIDED. MODEL 2009-2011 3-150, 250, 350, 450. *PE
CSP-13B15
Service Bulletin/Repair Instructions
FORD: THERE IS AN INCREASING NUMBER OF TIRES EXPERIENCING RAPID AIR LOSS AND/OR TREAD LOSS, ON SOME VANS, CAUSING TIRE FAILURE AND POSSIBLE CRASH AND TIRES NEED TO BE REPLACED. MODEL 2010-2013 E SERIES (E-150, 250, 350, 450). *PE
TSB-13-6-9
Service Bulletin/Repair Instructions
FORD: ON SOME VEHICLES, THE OIL CONSUMPTION IS EXCESSIVE, AND IS DETERMINED AS LESS THAN 4,800 KM (3,000 MILES) DRIVEN PER 0.95L (1 QT) ENGINE OIL CONSUMED. MODELS 2011-2013 E SERIES. *PE
CSP-12N04
Service Bulletin/Repair Instructions
FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION BEING PROVIDED REGARDING COVERAGE EXTENSION ON FORWARD SUN GEAR PLANETARY ASSEMBLY BEARING FAILURE OF AUTOMATIC TRANSMISSION, WHICH MAY BE DAMAGED. MODELS 2011-2012 E SERIES. *PE
TSB-11-11-31
Service Bulletin/Repair Instructions
FORD: THERE IS A MALFUNCTION OF THE INDICATOR LAMP ON SOME 2011 E VEHICLES. *PE
TSB-11-8-8
Service Bulletin/Repair Instructions
FORD: AFTER REFUELING VEHICLE, WOULD BE HARD TO START, RUNS ROUGH AND AN AUDIBLE CLICKING NOISE CAN BE HEARD. *PE
SIS-21841
Service Bulletin/Repair Instructions
COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM
AS-21769
Service Bulletin/Repair Instructions
FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
TSB11-1-5
Service Bulletin/Repair Instructions
FORD: VEHICLES MAY RUN ROUGH, HARD START AFTER REFUELING, CLICKING NOISE UNDER HOOD, AND HAVE TROUBLE CODES STORED. *RM
AS-21687
Service Bulletin/Repair Instructions
FORD: THERE MAY BE A LOSS OF POWER, HESITATION, SURGE, OR LACK OF THROTTLE RESPONSE WHILE DRIVING. THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. *RM
TSB-10-21-6
Service Bulletin/Repair Instructions
FORD: THE IDLE SPEED DROPS LOWER THAN DESIRED AND MAY FLUCTUATE. THERE MAY BE TWO POSSIBLE TROUBLE CODES STORED. *RM