Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55080
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with diagnostic trouble codes (DTCs) P0EEE:27 and P2E53:27 stored in the on-board diagnostic control module A (SOBDM). This may be due to the SOBDM software. Replacement of the charge port will not resolve this concern. Inform customers that their vehicles can still be charged using a level 1 or level 2 alternating current (AC) charger. Engineering is currently working on a software solution expected in Q3 2026. Schedule an appointment with the customer when the repair becomes available. Monitor Professional Technician System (PTS) for additional information.
TSB 26-2167
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2385. Reason for update: update the TSB Issue indicating the modules where are stored the DTCs P1A10 and P0AA6. Some of the vehicles listed in the Model statement above exhibit at least one of the following conditions: Illuminated malfunction indicator lamp (MIL) and/or illuminated powertrain malfunction (wrench) indicator with DTCs P0711, P0A2B, P0A2D, P0A2C, P0712, P0713 and P1A10 stored in the secondary on-board diagnostic module C (SOBDMC) DTC P0AA6 stored in the battery energy control module (BECM) and/or instrument panel cluster (IPC) Equipped with early design vent assembly attached to rear electric drive assembly. Refer to Figure 1.
23B64
Other
Customer Satisfaction Program 23B64 Certain 2020-2024 Model Year Multiple Vehicle Lines Equipped with High Voltage Batteries Battery Energy Control Module (BECM) Software Update
SSM 54388
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E vehicles equipped with nickel, cobalt and manganese (NCM) standard/extended range battery with minor feature codes HTHAD/HTHAE and 2022-2025 e-Transit vehicles equipped NCM standard range battery with minor feature codes HUKAL/HUKAA may require a high voltage battery module replacement. Technicians can now replace the affected battery module for high voltage batteries with a state of health (SOH) of 70% or higher. It is no longer necessary to replace the complete high voltage battery assembly for vehicles with 70% SOH or higher. Additionally, the battery health chart has been updated to display the actual battery SOH as a percentage and now requires the selection of checkboxes corresponding to the specific high voltage battery module(s) being replaced. After a high voltage battery module replacement and battery reinstallation, relaunch the Ford Diagnosis and Repair System (FDRS) "BECM - Battery Health" application which will prompt for confirmation of a successful repair.<br /><br /> To confirm a vehicle is built with a certain minor feature code, review the build information
SSM 54181
Service Bulletin/Repair Instructions
Some 2022-2025 E-Transit vehicles may exhibit an unsuccessful programmable module installation (PMI) and/or software updates on the GWM using the Ford Diagnosis and Repair System (FDRS) scan tool. FDRS may also show the GWM in the toolbox topology view as having diagonal lines through it, indicating that there is a data error for the GWM. This may be due to missing module configuration data in the Ford database. To correct this condition, select the envelope icon at the top right corner of FDRS, select "Refresh Vehicle Files", then click "Continue". Once the "Refresh Vehicle Files" completes, start a new FDRS session and then reattempt GWM programming. Engineering is working to correct this module data. The concern is expected to be resolved by October 2025.
TSB 25-2343
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2491 to update labor times from M-time to AP-time and add a cap. Some of the vehicle listed in the model statement above may exhibit at least one of the following conditions: - Illuminated red triangle with diagnostic trouble code (DTC) P27B4 stored in the secondary on-board diagnostic module C (SOBDMC) - Charge Status Indicator (CSI) is blinking red with DTC P0A7F stored in the battery energy control module (BECM) - DTC P0CF7 stored in the secondary on-board diagnostic control module (SOBDM) This may be due to an unsecured plug-in electric vehicle supply equipment (EVSE). To correct the condition, follow the Service Procedure to reprogram the SOBDM.
SSM 53167
Service Bulletin/Repair Instructions
For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and 2021-2024 Mustang Mach-E vehicles when attempting to charge/balance high voltage battery modules (arrays) from remanufactured array kits, the Midtronics xMB tool will not recognize the remanufactured part number.
23B50
Other
In the affected vehicles, the Battery Charger Control Module (BCCM) software does not have a transfer function that predicts the charging port pin/terminal temperature. Some customers indicate that their battery may not fully charge and/or the charge cord may become stuck in your vehicle. Customers may also experience a burning smell or melting of the charge port pins.
23B12
Service Bulletin/Repair Instructions
Certain 2021-2022 Model Year Mustang Mach E and 2022 Model Year E-Transit High Voltage Battery Module (HVBM) Replacement In all of the affected vehicles, a High Voltage Battery Module (HVBM) was previously replaced using an incorrect Thermal Interface Material (TIM) template. A HVBM that has been serviced using the incorrect TIM template may cause the cells to operate at a temperature higher than design intent, resulting in reduced cell performance and, over time, a progressive reduction in vehicle range that may become noticeable to the driver. This may also result in a malfunction indicator light, DTC code and battery power limiting.
24G02
Service Bulletin/Repair Instructions
Certain 2022-2024 Model Year Transit Battery Electric Vehicles (BEV) Off-Board Charger Controller (OBCC) Software Update The affected vehicles will now have the ability to charge at compatible Tesla Superchargers. Customers can use the BlueOval Charge Network/Public Charge Management to pay for charging at these locations. A software update is required to enable Plug & Charge functionality for these vehicles. Submitting owner letter and dealer handout
SSM 52280
Service Bulletin/Repair Instructions
Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics found in Workshop Manual, Section 414-03B.
SSM 52130
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E, 2022-2023 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics found in Workshop Manual, Section 414-03B.
SSM 52039
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module balancing and replacement. This may be due to the battery energy control module (BECM) adjusting the cell balance (conditioning) of the battery module and should be corrected within 22 days. If the vehicle otherwise functions as designed with no related diagnostic trouble codes (DTC) setting, this concern will be corrected automatically with no further actions required by the technician.
22B48 Re-engage
Service Bulletin/Repair Instructions
Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls on their vehicle.
TSB 23-2326
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2496 to update the Title and production clean date. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC.
SSM 51880
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an inability to clear diagnostic trouble codes (DTCs) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery junction box (HVBJB) replacement. To correct the condition, download and run the BECM - Reset Diagnostic Trouble Code (DTC) Occurrence Counter application in Ford Diagnosis and Repair System (FDRS). If the concern persists, refer to Workshop Manual (WSM), Section 414-03A for normal diagnostics.