Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 54808
Service Bulletin/Repair Instructions
The instrument panel cluster (IPC) in 2023-2026 Escape and 2025-2026 Maverick hybrid vehicles has a power gauge section on the left side of the display. This power gauge section has a white or gray engine icon that is specifically used to indicate when the vehicle is operating in a specific hybrid mode. The white or gray engine icons are a normal function of the vehicles hybrid display and do not indicate that there is a malfunction and no service actions are necessary to address it. The Owners Manual and Workshop Manual, Section 413-01 > Description and Operation are expected to be updated by the end of Q2 2026.
SSM 54631
Service Bulletin/Repair Instructions
Some 2020-2026 Escape and 2022-2026 Maverick 2.5L Duratec hybrid vehicles may require various repairs on the exhaust system. This may require removal of the exhaust heat exchanger. WSM, Section 309-00 Exhaust System > 2.5L Duratec hybrid > Removal and Installation > Exhaust Heat Exchanger has been revised to eliminate the need to remove the muffler assembly. The procedure steps and labor times have been updated to reflect this adjustment.
ECG2-26.DC Escape
Over The Air
Quality improvements include: -Enhanced Central Gateway calibration update to address a false warning light triggered after unplugging the vehicle from the charger