Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55131
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal
BLEM-26.18.0 Exped&Nav
Over The Air
Quality improvements include: -Addresses key off load battery usage caused by the Bluetooth Low Energy Module
SSM 55116
Service Bulletin/Repair Instructions
Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 02-Feb-2025 * 2025-2026 Explorer/Aviator built on or after 02-Feb-2025 * 2025-2026 Nautilus built on or after 17-Feb-2025 * 2025-2026 F-150 built on or after 16-Jul-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC) - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, manually enter the vehicle identification number (VIN) into the VIN entry dialog in the Ford Diagnosis and Repair System (FDRS) and then start a session using the Vehicle Communication Module (VCM) II, VCM 3, Vehicle Communication and Measurement Module (VCMM) or later level device with a universal serial bus (USB) cable disconnected from the laptop. Download the "BCM - Body Control Module (BCM) Hardware Test" app
SSM 55100
Service Bulletin/Repair Instructions
For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
TSB 26-2358
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.
SSM 55071
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal diagnosti
PHX-26.2.0.8 Exped & Nav
Over The Air
Quality improvements include: -Minor infotainment system enhancements
TCU-26.2.11.5 Exped & Nav
Over The Air
Quality improvements include: -Addresses key off load battery usage caused by the Telematics Control Unit's Wi-Fi not powering down properly when when the vehicle goes to sleep
SSM 55031
Service Bulletin/Repair Instructions
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
SCMJ-26.9.1.AL Expe & Nav
Over The Air
Quality improvements include: -Addresses key off load battery usage caused by the Seat Control Module waking up the bus at cold temperatures
BCM-26.7.1 Exped & Nav
Over The Air
Quality improvements include: -Minor bug fixes
RGTM-26.CB Exped&Nav
Over The Air
Quality improvements include: -Addresses false obstruction detections by the power liftgate
ECG-26.2.11.5 Exped&Nav
Over The Air
Quality improvements include: - Updates the connectivity settings to remove an outdated ePrivacy sub-menu, ensuring all displayed options are active and relevant."
SSM 55005
Service Bulletin/Repair Instructions
2025-2026 Expedition/Navigator vehicles equipped with power running boards do not deploy the running boards in auto mode when the easy entry/exit setting for "Approach Detection" is toggled on. This is a change from prior models. Currently, easy entry/exit settings in the vehicle's center display screen incorrectly indicates that power running boards will deploy during approach detection in auto mode. This will be corrected in a future Digital Experience over-the-air (OTA) update which will begin deploying in mid Q3, 2026. The Workshop Manual (WSM) and Owner's Manual have been corrected to explain proper operation of power running boards.
26E04
Emissions
NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update
DSMC-26.15.1 Expedition
Over The Air
Quality improvements include: -Enhanced Driver State Monitoring Camera performance to reduce excessive "Watch the road" warnings
26U03
Other
Recommended Repair Prior to Sale Update Prior to Sale 26U03 Certain 2025-2026 Model Year Expedition and Navigator Vehicles Driver Door Module and Passenger Door Module Software Update
TSB 26-2280
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model Statement above may exhibit a concern where the horn intermittently sounds when turning the steering wheel. This may be due to incorrect routing of a wire harness in the steering wheel or a concern with one of the driver airbag mounting points.
SSM 54910
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Advise the customers that driver door module (DDM) and passenger door module (PDM) software updates are currently being delivered to vehicles over-the-air (OTA), which are expected to resolve these symptoms. It is important to advise the customer to select the automatic updates option in the settings menu to enable automatic updates and/or approve prompts to download or install updates if automatic updates are purposely disabled. Monitor Professional Technician System (PTS) for additional information.
26B11
Other
Certain 2025 Model Year Expedition and Navigator Vehicles Front and Rear Door Paint Correction and Upper Moulding Isolator Installation
SSM 54888
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles built on or before 10-Mar-2026 and equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours.
TSB 26-2263
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to add "Transfer Case Fluid 4WD Only", and update Step 4 to inspect/replace 7H351 and 7B177 outside of this article. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated MIL with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
ECG-26.2.11.4 Expedition
Over The Air
Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring
TCU-26.2.11.4 Expedition
Over The Air
Quality improvements include: -Addresses Key off load battery usage caused by the Telematics Control Unit Wi-Fi not going to sleep when the vehicle is turned off
SSM 54826
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Inform customers that engineering is aware of this condition and is investigating a service solution which is expected to be available by the end of Q2 2026. Replacement or reprogramming of the DDM and/or PDM and/or any other components is unlikely to resolve this condition. One-touch open and close function may be restored by resetting the anti-pinch feature described in the Digital Owner's Manual > Windows > Window Bounce-Back > Overriding Window Bounce-Back. The symptom may return after a successful reset of the anti-pinch feature. Show the customer where they can find this reset procedure in the Digital Owners Manual (Windows > Window Bounce-Back > Overriding Window Bounce-Back) so that they can have the option to perform the reset procedure on their own should the symptom return while waiting for the service solution to become available.
TSB 26-2185
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
TSB 26-2196
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2100. Reason for update: To update vehicle symptoms, affected vehicle lines, and model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Apple CarPlay® or Bluetooth audio Poor or muffled outbound phone call sound quality while using Apple CarPlay® or Bluetooth audio This may be due to the software in the accessory protocol interface module (APIM).
TSB 26-2190
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2154 to update the labor operation numbers. Some of the vehicles listed in the Model statement above may exhibit a concern where both the liftgate and tailgate open when commanded by the fob when the liftgate only opening feature is enabled through the touchscreen controls. This may be due to the software in the rear gate trunk module (RGTM).
SSM 54763
Service Bulletin/Repair Instructions
Some 2025-2026 F-Super Duty vehicles built without lane departure warning (built with minor feature code HLEAA) and 2025-2026 Expedition/Navigator vehicles built on or before 26-Mar-2026 may exhibit a clicking or creaking type noise when turning the steering wheel during low-speed maneuvers. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). If a vehicle exhibits this condition, use a chassis ears tool and place the microphone clamp on or near the universal joint yoke of the steering column upper shaft (below the column). Turn the steering wheel with the vehicle stationary to replicate the concern. If the same noise is clearly heard through the chassis ears at this location, replace the steering column upper shaft (base part number 3E751). Refer to Workshop Manual (WSM), Section 211-04. For claiming, use causal part 3E751 and service labor operations 3676AUP and 1006D.
TSB 26-2186
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2146. Reason for update: to add a labor operation for replacing two brackets. Some of the vehicles listed in the Model statement above may exhibit a condition where the plastic trim around the universal serial bus (USB)-C ports on the first-row seat back is loose. This may be due to the USB-C bracket.
PDM -26.21.5 Expedition
Over The Air
Quality improvements include: -Prevents window bounce backs after using the one touch up feature
TSB 26-2147
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a no crank/no start condition with a discharged battery in cold weather conditions (below 32°F Ý0°C¨). Once this condition occurs, the battery draw will remain constant every time the ignition is turned off. This may be due to the power fold seat module (PFSM) (also referred to as the seat control module J ÝSCMJ¨) software keeping the controller area network (CAN) bus awake.
SSM 54740
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles equipped with power folding mirrors may not have the ability to deactivate the auto-fold mirror operation from the menu located in the instrument panel cluster (IPC) message center. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical buttons are not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
ITRM-26.A04 Expedition
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
SSM 54733
Service Bulletin/Repair Instructions
Some 2025-2026 Bronco/Expedition/Navigator/F-150/Ranger vehicles may exhibit a "Check Brake System" message in the instrument panel cluster (IPC) and/or an illuminated anti-lock brake system (ABS) indicator with diagnostic trouble code (DTC) C0563 stored in the ABS module. This may be due to air still trapped in the system after prior bleeding attempts and/or brake service mode being enabled. The applicable pinpoint test (PPT) in Workshop Manual (WSM), Section 206-09 has been updated to improve diagnostics for this concern. Make sure the latest software version of Ford Diagnosis and Repair System (FDRS) is being used when performing the brake system pressure bleeding routine.
TSB 26-2154
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a concern where both the liftgate and tailgate open when commanded by the fob when the liftgate only opening feature is enabled through the touchscreen controls. This may be due to the software in the rear gate trunk module (RGTM). This may be due to the software in the rear gate trunk module (RGTM).
SSM 54719
Service Bulletin/Repair Instructions
For 20212026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When referred to a specific clutch (A-F) test by a pinpoint test in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing, the Clutch Assembly tests have been updated with a hyperlink to the new Transmission Line Pressure Test - Pressure Vacuum Transducer (PVT) Is Available procedure in WSM, Section 307-01 > General Procedures. This procedure provides instructions to perform the FDRS Transmission Clutch Circuit Leak Test when applicable. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification
SSM 54720
Service Bulletin/Repair Instructions
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
BCM-26.230.0 Expedition
Over The Air
Quality improvements include: -Addresses instances where the rear right hand door may fail to unlock when using the passive entry feature
PCM-26.10.0 Expedition
Over The Air
Quality improvements include: -Updates the Powertrain Control Module documentation to ensure vehicles can receive the latest updates
SSM 54711
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles may experience a second row armrest pin that is loose or broken. Engineering is aware of this condition and is investigating a service solution that will enhance the strength of the arm rest support structure and prevent recurring failures. This solution is expected to be available by the end of Q2 2026. If the customer is not willing to wait for the enhanced service solution, replacement of the seat frame is acceptable. Note that service replacement seat frames will have similar performance attributes for the arm rest support structure as the original seat frame that is being replaced. Should the customer choose to wait for the enhanced service solution that includes a strengthened arm rest support, schedule an appointment with the customer when the repair is made available in Q2 2026. Monitor Professional Technician System (PTS) for updates.
TSB 26-2023
Service Bulletin/Repair Instructions
Some vehicles listed in the Model section above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2418:72 and/or P2450 stored in the PCM. This may be due to improperly connected evaporative emission line connections inside the fuel tank.
TSB 26-2146
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a condition where the plastic trim around the universal serial bus (USB)-C ports on the first-row seat back is loose. This may be due to the USB-C bracket.
SSM 54692
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition vehicles may exhibit a left turn signal that activates after the right turn signal is activated and the steering wheel is turned to the right, then immediately back to the left (past the center position). The left turn signal will deactivate once the steering wheel returns to center. This may be due to the steering column multifunction switch.
SSM 54674
Service Bulletin/Repair Instructions
For 2021-2026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The Workshop Manual (WSM) has been updated under Section 307-01 > Diagnosis and Testing to include this procedure. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method.
TSB 26-2112
Service Bulletin/Repair Instructions
This bulletin supersedes TSB 26-2059. Reason For Update: To add missing labor operations. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
TSB 26-2110
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a sharp-angled contour at the bottom rear edge of the front door(s). This bulletin describes the procedure to repair the condition.
TCU-25.2.9.3 Expedition
Over The Air
"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
SSM 54613
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles may exhibit misalignment of the 3rd row power folding seats when in the full upright position after performing a reset for an obstruction event. This may be due to the software in the power fold seat module (PFSM). This module may also be referenced as the seat control module J (SCMJ). Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. If a vehicle comes in for this condition, instruct the customer that resetting the 3rd row power folding seats a second time will correct the condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> The 3rd row power seat reset is performed with the following relearn procedure:<br /> 1. Start the vehicle and open the liftgate/tailgate.<br /> 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent from folding/unfolding.<br /> 3. Slide the 2nd row seats forward.<br /> 4. Press the center 3rd power fold
TSB 26-2059
Service Bulletin/Repair Instructions
This bulletin supersedes TSB 25-2423. Reason For Update: Replace the incorrect acronym SOWC with the correct acronym OWC. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
SSM 54601
Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
SSM 54602
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles built on or before 27-Jun-2025 may exhibit a condition where the door upper moulding(s) on any of the four doors contact and damage the paint located under the upper-most portion of the B-pillar applique(s). This may be due to a lack of buffer material between the moulding(s) and the door surface. Inform the customer that Ford is aware of the concern and engineering is currently working on a solution for this condition that is expected to be announced by 30-June-2026. This concern does not affect vehicle durability and the customer can continue to drive the vehicle. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available.
SSM 54592
Service Bulletin/Repair Instructions
For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
SSM 54593
Service Bulletin/Repair Instructions
Some 2024-2025 F-150, Expedition/Navigator, Escape/Corsair, Bronco, Explorer, Mustang, Maverick vehicles equipped with a 1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and/or may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the high-pressure fuel pump causing fuel to enter the crankcase and reduce fuel pressure in the direct injection fuel rail. Diagnose this condition using Pinpoint Test HP located in Workshop Manual (WSM), Section 303-04. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. Repair as necessary outside of this article. For claiming, if high-pressure fuel pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article.
SSM 54579
Service Bulletin/Repair Instructions
2025-2026 Expedition XL vehicles that are equipped as a Special Service Vehicle (SSV) (minor feature code TDAGZ) will not open or close the power liftgate/tailgate by pressing the button on the key fob. Additionally, these vehicles may exhibit a symptom where the horn does not sound when the key fob lock button is pressed. Expedition XL vehicles equipped as a SSV have the rear liftgate/tailgate power open/close feature omitted from being operated via the key fob. Pressing the key fob liftgate/tailgate button only locks/unlocks the rear cargo area. The power lift feature will power open/close if the button is pressed on the gate within 45 seconds of pressing the key fob. This functionality cannot be modified and no repairs should be attempted. The Workshop Manual (WSM) has been updated. Refer to WSM, Section 501-03 > Description and Operation > Body Closures System Operation and Component Description and scroll to the section titled Power Liftgate - SSV (Special Service Vehicle) Operation. The Digital Owner's Manual is in process of being updated.
SSM 54580
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition and 2026 Explorer vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative voice assistant, the inability to sign into a Google account in the center touch screen, unable to access the Google Play Store in the center display screen, and/or the inability to connect to other apps in the center display screen. This may be due to the vehicles Ford Connectivity Package not being activated. To verify if the vehicle has an active Connectivity Package (free or paid) enter the vehicle identification number (VIN) in Professional Technician System (PTS) then navigate to the upper blue tab titled Connected Vehicle > Vehicle Software Subscriptions. It will clearly state if the vehicle has a trial or paid subscription, along with the expiration date. These vehicles will come with one of two connectivity options from the factory.<br /><br /> *A free Connectivity Package trial that lasts for 1-year (identified as minor feature code N01AB). A credit card is required to enable
TSB 25-2621
Service Bulletin/Repair Instructions
Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
SSM 54558
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Replacement or reprogramming of the DDM and/or PDM and/or any other components is unlikely to resolve this condition. One-touch open and close function may be restored by resetting the anti-pinch feature described in the Digital Owner's Manual > Windows > Window Bounce-Back > Overriding Window Bounce-Back. The symptom may return after a successful reset of the anti-pinch feature. Show the customer where they can find this reset procedure in the Digital Owners Manual (Windows > Window Bounce-Back > Overriding Window Bounce-Back) so that they can have the option to perform the reset procedure on their own should the symptom return while waiting for the new software to become available. Inform customers that engineering is currently working on a solution for this condition which will be released via a software update delivered over-the-air (OTA) e
SSM 54556
Service Bulletin/Repair Instructions
All 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.
DSMC-25.15 Expedition
Over The Air
Quality improvements include: -Addresses a false Driver Facing Camera signal that may trigger an error message
WCM-25.5.2.4 Expedition
Over The Air
Quality improvements include: -Enhanced phone wireless charger performance.
BLEM-25.17 Expedition
Over The Air
Quaility improvements include: -Customers will now be able to delete the Backup Start Passcode using the Phone as a Key Feature. Having the key fob present will not be required
SSM 54541
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the symptom remains, refer to WSM, Section 501-11 for normal diagnostics outside of this article. For claiming, use causal part number 14B291 and labor operations 12651D and 12651D4 of the Service Labor Times Standard (SLTS) Manual.
SSM 54534
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br /> Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 2006D and 2006D45 of the Service Labor Time Standards (SLTS) Man
SSM 54535
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with power folding mirrors built on or before 29-Apr-2025 may no longer have the ability to deactivate the auto-fold mirror operation from the menu located in the instrument panel cluster (IPC) message center. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical buttons are not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
ABS-25.B11 Expedition
Over The Air
26-OTA ABS-25.B11 Expedition
RCCM-25.9.1 Expedition
Over The Air
Quality improvements include: -Calibration update for the Heating Ventilating and Air Conditioning module
SSM 54518
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus, 2025-2026 Explorer/Aviator and 2025 Expedition/Navigator vehicles may exhibit a concern where during an inbound phone call using CarPlay®, the person in the vehicle cannot be heard. This may be due to the software in the accessory protocol interface module (APIM). Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a software solution for this condition and will be released via a software update delivered over-the-air (OTA) expected by April 2026. The software will update automatically if vehicle connectivity is enabled in the vehicle settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by May 2026. Monitor Professional Technician System (PTS) for additional information.
SSM 54502
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator/Explorer/Aviator and 2024-2026 Nautilus vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank screen for Google Maps or the absence of live traffic data. To correct this condition, refer to the Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Information and Entertainment System. The WSM has been updated with improved diagnostics for this condition. To confirm whether a vehicle is built with a specific minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner of the Professional Technician System (PTS).
SSM 54503
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2026 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford Diagnosis and Repair System (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming, use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS) Man
ECG-25.2.9.4.2 Expedition
Over The Air
Quality improvements include: -Addresses a bug that may cause updates to fail
25B63
Other
Certain 2025 Model Year Expedition and 2026 Model Year F-250-F-600 Super Duty Vehicles - Transmission Main Control Valve Body Replacement
PHX-25.1.2.5.5 Expedition
Over The Air
Quality improvements include: -Android Auto enhancements -Android security updates
SSM 54446
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition vehicles may exhibit a left turn signal that activates after the right turn signal is activated and the steering wheel is turned to the right, then immediately back to the left (past the center position). The left turn signal will deactivate once the steering wheel returns to center. This may be due to the multifunction switch. Replacing components will not resolve this issue. Inform the customer that Ford is aware of the concern and engineering is currently working on a solution for this condition that is expected to be announced by March 2026. This concern does not affect vehicle durability and the customer can continue to drive the vehicle. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available.
SSM 54440
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles built on or before 06-Oct-2025 may exhibit a rear "Liftgate And Tailgate Ajar" message in the instrument panel cluster (IPC) at all times and/or an inoperative power liftgate or tailgate. This may be due to a pinched harness under the 3rd row left-hand seat belt retractor bracket. Inspect the left-hand seat belt retractor bracket prior to starting tailgate and liftgate ajar diagnostics. If a harness pinch is identified, repair as necessary using the wiring and connector repair procedures contained in Cell 005 of the Wiring Diagram. For claiming, use causal part number 14C719 and labor operations 12651D and 12651D45WR.
SSM 54392
Service Bulletin/Repair Instructions
Some 2021-2025 F-150/Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit diagnostic trouble code (DTC) P0299 stored in the powertrain control module (PCM) and may also exhibit a rattle noise from the turbocharger. This may be due to the wastegate actuator rod being disconnected. Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls > Turbocharger has been added to address this condition to allow servicing of the turbocharger actuator rod. In addition, the wastegate actuator rod and associated retention springs and clips have been released as lower level components to complete the repair without replacing the entire turbocharger actuator assembly.
SSM 54363
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated to address this condition. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
SSM 54355
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit a symptom where the 2nd row seat does not return to the latched position after a power easy entry function is performed. This may be due to the 2nd row seat losing its learned position or the floor latches accidentally cinching while the seat is in easy entry position.<br /><br /> To correct the condition on Navigator vehicles equipped with second row multi-contour seats (minor feature code BYBAL) pull the manual pull strap located on the lower portion of the seat back and allow the seat to pitch up into the easy-entry position. Then, press the return pitch button located on the side of the seat backrest. If normal power easy entry operation is not restored, manually force the seat into the fully down and cinched position. To confirm a vehicle is built with minor feature code BYBAL, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).<br /><br /> To correct the condition for Expedition/Navigator vehicles not equipped with 2nd row multi-contour sea
SSM 54344
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with 24-inch wheels from the factory may experience vibrations felt at highway speeds that have been isolated to the wheel/tire assemblies. This may be due to tire flat-spotting. Dealers should refer to Pinpoint Test G located in the Workshop Manual (WSM), Section 204-04A, for help with diagnosing this condition. If Pinpoint Test results conclude that any tires require replacement, replace all four tires on the vehicle with the new factory tire design. The new factory tire design can be identified as Goodyear part number 102224387 / Department of Transportation (DOT) alphanumeric code 1M69B JA3R (this can be found on the tire's sidewall). If the vehicle is already equipped with the new tire design, only replace individual tires as needed. To order the new tire on the Tire Sales Tool website, click on the Search By: Part Number link, located under the Find button > in the Part # field, enter 102224387 > in the Prefix field, Select 9001 / Goodyear / Cooper / Dunlop / Kelly. The previous version of the factory Goodyear tire (DOT 1M69B JA2R) must
SSM 54335
Service Bulletin/Repair Instructions
2025 Expedition (Active/Tremor/Platinum)/Navigator vehicles have a feature which allows the key fob splitgate button to open only the liftgate when pressed. Some vehicles may exhibit both the liftgate and tailgate opening (following a key fob button press) after the vehicle has been off for a minimum of 5 minutes regardless of feature setting. The system will work correctly when the vehicle has not been asleep for longer than 5 minutes or if the vehicle is powered on. This may be due to the software in the rear gate trunk module (RGTM) and accessory protocol interface module (APIM). Replacing components will not resolve this issue. Inform customers that engineering is currently working on a solution for this condition and will be released via a software update delivered over-the-air (OTA) expected by the end of Q1 2026. The software will update automatically if vehicle connectivity is enabled in the vehicle settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by April 2026. Monitor Professional Technician System (PTS)
SSM 54325
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit diagnostic trouble code (DTC) P161D in the powertrain control module (PCM) when a diagnostic self-test is performed. If there are no observable customer symptoms with the vehicle, no further action is required. Replacement and/or programming of the PCM will not resolve this condition. If there is an observable symptom, follow normal Workshop Manual diagnostics.
SSM 54313
Service Bulletin/Repair Instructions
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
SSM 54317
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS)
TSB 25-2485
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a whistle/humming noise from the right side of the instrument panel when the climate control system is in recirculation mode and driving at highway speeds. This may be due to an air leak through the air inlet housing.
SSM 54292
Service Bulletin/Repair Instructions
Some 2025 Expedition and Navigator vehicles may experience a power tailgate not power opening and/or closing with a liftgate/tailgate ajar light on and diagnostic trouble codes (DTCs) B1457:29, B1459:29, B17CB:11, B17CB:29, B15E9:11 and/or B15E9:29 stored in the rear gate trunk module (RGTM). If these DTCs have been set in the RGTM, the power tailgate will not open or close when commanded. This may be due to misadjusted tailgate latch(s) preventing the RGTM from receiving input from the latches that the tailgate is latched. To correct this condition, perform the tailgate latch adjustment procedure in the Workshop Manual (WSM) Section 501-03, Steps 12 through 23. Once the adjustment procedure is performed, clear DTCs and retest.
SSM 54293
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit a rear "Liftgate And Tailgate Ajar" message in the instrument panel cluster (IPC) at all times and/or an inoperative power liftgate or tailgate. This may be due to a pinched harness under the 3rd row left-hand seat belt retractor bracket. Inspect the left-hand seat belt retractor bracket prior to starting tailgate and liftgate ajar diagnostics. If a harness pinch is identified, repair as necessary using the wiring and connector repair procedures contained in Cell 005 of the Wiring Diagram. For claiming, use causal part number 14C719 and labor operations 12651D and 12651D45WR.
SSM 54268
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with 24-inch wheels from the factory may experience vibrations felt at highway speeds that have been isolated to the wheel/tire assemblies. This may be due to tire flat-spotting. Dealers should refer to Pinpoint Test G located in the Workshop Manual (WSM), Section 204-04A, for help with diagnosing this condition. If Pinpoint Test results conclude that any tires require replacement, replace all four tires on the vehicle with the new factory tire design. The new factory tire design can be identified as Goodyear part number 102224387 / Department of Transportation (DOT) alphanumeric code 1M69B JA3R (this can be found on the tire's sidewall). To order for new tire on the Tire Sales Tool website, click on the Search By: Part Number link, located under the Find button > in the Part # field, enter 102224387 > in the Prefix field, Select 9001 / Goodyear / Cooper / Dunlop / Kelly. The previous version of the factory Goodyear tire (DOT 1M69B JA2R) must not be used. Upon receiving the new tires, verify the correct DOT alphanumeric code (1M69B JA3R)
SSM 54269
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
SSM 54253
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit a condition where the instrument panel cluster (IPC) displays an unexpected Watch the Road warning while using BlueCruise with no diagnostic trouble codes (DTCs) stored related to the driver-assist systems. This may be due to the steering column tilt angle, driver seat position (height and backrest angle) and/or the software within the driver status monitor camera (DSMC). Replacing components is not expected to resolve this issue. Optimize driver head position by adjusting the steering column tilt angle and driver seat position (height and backrest angle) to ensure the DSMC (mounted on top of the steering column) has a clear view of the drivers entire face from chin to forehead. The driver must view the IPC display above the steering wheel and not be able to see the IPC display through the openings of the steering wheel from the seated position. Provide both Expedition and Navigator customers with a printout of the Lincoln Navigator Owners Manual page titled, Lincoln BlueCruise > How Does BlueCruise Work. The Expedition Owner's Manual is in process
SSM 54250
Service Bulletin/Repair Instructions
Some 2024-2025 Escape Hybrid/Maverick Hybrid/Nautilus Hybrid/F-150 non-Lightning/F-Super Duty/Bronco and 2025 Expedition/Navigator/Ranger vehicles where customers have installed an aftermarket supplemental braking system may experience a discharged 12-volt battery after recreational towing. This may be due to the supplemental braking system keeping the vehicle awake during brake applications. Advise customers that while recreational towing the vehicle with a supplemental braking system installed, it is recommended to use a 12-volt battery charger connected to a power source external to the vehicle being towed. The Owners Manual is in process of being updated with this information.
SSM 54227
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles equipped with Ford/Lincoln Digital Experience may exhibit a "Map Source Not Available" message on the instrument panel cluster display (IPC) when using Google Maps via Apple CarPlay®. Google Maps does not yet support displaying the navigation map on the IPC within the Apple CarPlay® environment and this is currently the expected behavior. Replacing or reprogramming the accessory protocol interface module (APIM) will not resolve this condition and no diagnosis or repair is necessary. Inform the customer that a future Google Maps update for iPhone is anticipated to enable this functionality. This update will be delivered directly through the Google Maps app on their iPhone and will not require an over the air (OTA) software update or dealership visit.
SSM 54230
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with 24-inch wheels from the factory may experience vibrations felt at highway speeds that have been isolated to the wheel/tire assemblies. This may be due to tire flat-spotting. Dealers should refer to Pinpoint Test G located in the Workshop Manual (WSM), Section 204-04A, for help with diagnosing this condition. If Pinpoint Test results conclude that any tires require replacement, replace all four tires on the vehicle with the new factory tire design. The new factory tire design can be identified as Goodyear part number 102224387 / Department of Transportation (DOT) alphanumeric code 1M69B JA3R (this can be found on the tire's sidewall). The previous version of the factory Goodyear tire (DOT 1M69B JA2R) must not be used. Claim actual diagnostic time for steps performed to identify root cause using Pinpoint Test G and labor operation code MT102224SSM. For claiming replacement of all four tires (if required), use labor operation code 1007AD.
SSM 54176
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles built on or before 27-Jun-2025 may exhibit a condition where the door upper moulding(s) on any of the four doors contact and damage the paint located under the upper-most portion of the B-pillar applique(s). This may be due to a lack of buffer material between the moulding(s) and the door surface. Inform the customer that Ford is aware of the concern and engineering is currently working on a solution for this condition that is expected to be announced by 30-Nov-2025. This concern does not affect vehicle durability and the customer can continue to drive the vehicle. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available.
TSB 25-2387
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a condition where the back window liftgate seal corner(s) are falling or sagging. This may be due to the seal insert not holding the seal in place.
ACM-25.3.3 Expedition
Over The Air
Quality improvements include: -Audio system enhancements for an improved customer experience
SSM 54156
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the symptom remains, refer to WSM, Section 501-11 for normal diagnostics outside of this article. For claiming, use causal part number 14B291 and labor operations 12651D and 12651D4 of the Service Labor Times Standard (SLTS) Manual.
SSM 54142
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may experience a whistle/humming noise while driving in hot climates and at speeds above 60 mph (96 km/h). This noise can originate from the right side of the instrument panel when the air conditioning (A/C) system is ON, recirculation mode ON, and the noise intensity may increase as the blower speed is increased. Inform the customers Ford is aware of the concern and engineering is currently working on a solution for this condition that is expected to be published by 30-Sep-2025. This concern does not affect vehicle durability and customers can continue to drive the vehicle. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for customers once the repair becomes available.
SCMA-25.5.5.3 Expedition
Over The Air
Quality improvements include: -Addresses a temporary delay on Seat control operation
SSM 54137
Service Bulletin/Repair Instructions
Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
SSM 54138
Service Bulletin/Repair Instructions
Some 2024-2025 F-150, Expedition/Navigator, Escape/Corsair, Bronco, Explorer, Mustang, Maverick vehicles equipped with a 1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the fuel injection pump causing fuel to enter the crankcase and reduce fuel pressure in the high pressure fuel rail. Diagnose this condition using Pinpoint Test HP located in the Workshop Manual, Section 303-04A. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. For claiming, if fuel injection pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article. Note: Components damaged as a result of this failure mode
BCMC-25.BF Expedition
Over The Air
Quality improvements include: -Addresses potential key off load battery usage caused by the Power Distribution Box staying awake
SSM 54127
Service Bulletin/Repair Instructions
Some 2025 Expedition vehicles may require replacement of the rear license plate bulb. During any service in this area such as lamp or bulb replacement, it may be difficult to remove the bulb from its socket. To aid in removal, wrap the rear license plate bulb with a broad piece of strong adhesive tape. Leave extra tape hanging to the side of the bulb to provide more areas to grasp, then carefully separate the bulb from its socket.
25P23
Other
Certain 2025 Model Year Expedition & Navigator Vehicles Third Row Seat Not Folding or Unfolding
RGTM-25.AY Expedition
Over The Air
Quality improvements include: -Keyfob will remember the customers preference for opening the upper or both gates of the trunk with the use of a button
SCMJ-25.9.0 Expedition
Over The Air
Quality improvements include: -Adds a wake up mechanism for the third row seats module.
ABS-25.7.4 Expedition
Over The Air
25S77 Recall remedy: -Addresses a potential loss of brake boost while driving. Hydraulic braking assist will still be available
SSM 54090
Service Bulletin/Repair Instructions
Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.
SSM 54051
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus, 2025 Explorer/Aviator/Expedition/Navigator vehicles may occasionally require a hard reset of the Ford/Lincoln Digital Experience system. To perform a hard reset, press and release the volume button on the center console 5 times within 7 seconds. Some vehicles with older level software may require the volume button to be pressed and held for at least 5 seconds. The Owners Manual is in process of being updated with this information.
SSM 54030
Service Bulletin/Repair Instructions
Some 2025 Expedition and Navigators may exhibit a no crank/no start condition with no Powertrain Control Module (PCM) communication. This condition may be due to the ground connection at G101. Inspect G101 for proper connection and tighten to 106 lb.in (12 Nm). If condition remains after tightening G101, continue with normal diagnostics. Refer to Workshop Manual, Section 303-06 Starting System. For claiming, use causal part 14290 and labor operation 11000A in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 54014
Service Bulletin/Repair Instructions
Some 2025 Explorer Active/Police Interceptor® Utility/Expedition/Navigator/Nautilus vehicles may exhibit diagnostic trouble codes (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio front control module (ACM) with no customer symptoms. This condition does not affect vehicle durability and no additional diagnosis or service is required.
PHX-25.1.2.4 Expedition
Over The Air
Software Update 11 - Center Touch Screen Accessory Protocol Interface (API) Module Quality improvements include: -Improves connectivity by preventing a network shuffle after an Over the Air update
SSM 53973
Service Bulletin/Repair Instructions
Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.
ECG-25.2.7.7 Expedition
Over The Air
Quality improvements include: -Ensures the center screen informs the customer the vehicle cannot be driven during a scheduled Over the Air Update
SSM 53960
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with 24 inch wheels from the factory may experience vibrations felt at freeway speeds that have been isolated to the wheel/tire assemblies. This may be due to tire flat spotting. Dealers should refer to the all-new Pinpoint Test G located in the Workshop Manual (WSM), Section 204-04A, for help with diagnosing this condition. The currently available original equipment tire design has not changed. If flat spot occurrences continue after tire replacement, inform customers that driving the vehicle more frequently and minimizing the duration of time the vehicle remains stationary/parked will help to reduce flat spot occurrences. Returning vehicles with flat spot concerns must be diagnosed and repaired using Pinpoint Test G (referenced above). Engineering is investigating with the tire supplier and expects updates to be available in Q4 2025. Monitor Professional Technician System (PTS) for updates.
SSM 53955
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with 3rd row power seats may experience an inoperative power fold condition when a seat control switch button is pressed (3L, Center or 3R). This condition may be caused by an obstruction detected during a prior power fold event, triggering a protective lockout. 3rd row seat power fold function may be restored with the following relearn procedure: 1. Start the vehicle and open the tailgate. 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent from folding/unfolding. 3. Slide the 2nd row seats forward. 4. Press and hold the center 3rd power fold seat control button (located between 3L and 3R) for 1 minute. The seats will begin to move. 5. Continue holding the center button for an additional 5 seconds after the seats have stopped moving. 6. Press the 3L and 3R buttons independently to verify that the seats are folding properly. If the inoperative condition remains, continue with normal diagnostics in Workshop Manual (WSM), Section 501-10C. The Owner's Manual and WSM have been updated with this revised procedure.
SSM 53891
Service Bulletin/Repair Instructions
2025 Expedition/Navigator vehicles equipped with PRBs do not deploy the running boards in auto mode when the easy entry/exit setting for "Approach Detection" is toggled on. This is a change from prior models. Easy entry/exit under Settings in the vehicle's center display screen incorrectly indicate PRBs will deploy if the approach detection is set to ON. This will be changed in a future Digital Experience software update. The Workshop Manual and Owners Manual are also being corrected to explain proper operation of PRBs during Approach Detection.
SSM 53880
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus, 2025 Explorer/Aviator/Expedition/Navigator vehicles may occasionally require a hard reset of the Ford/Lincoln Digital Experience system. To perform a hard reset, press and release the volume button on the center console 5 times within 7 seconds. Some Nautilus vehicles with older level software, may require the volume button to be pressed and held for at least 5 seconds. The Owners Manual is in process of being updated with this information.
SSM 53874
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) warning indicator with diagnostic trouble code (DTC) U3012:68 stored in the ABS module. The vehicle may also exhibit any of the following symptoms: a soft brake pedal following vehicle start-up, various brake system illuminated warning lamps and/or brake-related messages displayed in the instrument panel cluster (IPC). This may be due to a controller area network (CAN) communication concern within the ABS module. To correct this condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
SSM 53877
Service Bulletin/Repair Instructions
2025 Expedition/Navigator vehicles equipped with 3rd row power seats are delivered with a hang tag affixed to the passenger 3rd row seat head restraint. This hang tag provides information about resetting the seats if the 3rd row power seating does not fold/unfold due to an obstruction. Make sure that this hang tag stays affixed to the headrest when a vehicle is delivered to the customer.
SSM 53878
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator and 2021-2025 F-150 non-Lightning/non-PowerBoost vehicles may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine to transmission spacer plate (separator plate). To correct this condition, inspect the engine to transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replacement of the torque converter is not necessary. Replace only the engine to transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 > Engine to Transmission Spacer Plate for full spacer plate removal and installation. When reinstalling the starter motor, make sure the starter is flush with the engine to transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine to transmission spacer plate.
SSM 53866
Service Bulletin/Repair Instructions
Some 2025 Expedition and Navigator vehicles may exhibit a power liftgate/tailgate inoperative condition with or without diagnostic trouble code (DTC) in the rear gate trunk module (RGTM). A liftgate/tailgate ajar light may also be displayed in the center display. This may be due to the software in the RGTM. To correct the condition, reprogram the RGTM using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition remains, continue with normal diagnostics per the Workshop Manual (WSM). For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 53867
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit diagnostic trouble code (DTC) B1557:31 in the rear gate trunk module (RGTM) when a diagnostic self-test is performed. If no other symptoms, DTCs or conditions are identified, no further action is required. Replacement and/or reprogramming of the RGTM will not resolve this condition.
SSM 53862
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may experience a "Cross Traffic Alert/Side Obstacle Detection Fault" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) B15D9:78 stored in the SODL and/or DTC B159C:78 stored in the SODR. Before proceeding with normal Workshop Manual (WSM) diagnostics in Section 419-04, raise the vehicle and carefully inspect both the SODL and SODR modules for proper attachment on the mounting sheet metal, ensure all clips are fully seated (module properly attached) and repair as necessary.
SSM 53856
Service Bulletin/Repair Instructions
2025 Expedition XL vehicles will not open or close the power liftgate/tailgate by pressing the button on the key fob. Expedition XL vehicles are designated as Special Service Vehicles (SSV) and the rear liftgate/tailgate power open/close feature is omitted from being operated via the key fob.
SSM 53859
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) warning indicator with diagnostic trouble code (DTC) U3012:68 stored in the ABS module. The vehicle may also exhibit any of the following symptoms: a soft brake pedal following vehicle start-up, various brake system illuminated warning lamps and/or brake-related messages displayed in the instrument panel cluster (IPC).
SSM 53824
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with 3rd row power seats may experience an inoperative power fold condition when a power fold seat control switch button is pressed (3L, Both or 3R).
SSM 53764
Service Bulletin/Repair Instructions
Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.
SSM 53759
Service Bulletin/Repair Instructions
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occurring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure in the GWM tool box, not in the toolbox of the module with the DTC's, to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific vehicle identification number (VIN), refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.
SSM 53681
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles equipped with third row power seats may experience an inoperative power fold condition when a power fold seat control switch button is pressed (3L, Both or 3R). This may be due to the software within the seat control module J (SCMJ). Third row seat power fold function can be restored by performing the following updated relearn procedure: 1. Start the vehicle and open the power liftgate/tailgate. 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent the third-row seats from folding/unfolding. 3. Push and hold the power fold seat control switch button labeled Both for 1 minute. The seats will begin to move. 4. Once the seats have stopped, hold the both button for an additional 5 seconds. 5. Verify correct power fold operation has returned to the third-row seat by pressing the 3L and 3R buttons independently. If the third-row power fold function remains inoperative after performing the revised relearn procedure, continue with normal Workshop Manual (WSM) diagnostics located in Section 501-10C. The Owner's Manual and WS
SSM 53683
Service Bulletin/Repair Instructions
Some 2025 F-150/Expedition/Navigator/Bronco/Ranger vehicles may exhibit diagnostic trouble code (DTC) U3012:68 stored in the anti-lock brake system (ABS) module with a soft brake pedal following vehicle start-up with various brake system illuminated warning lamps and/or brake-related messages displayed in the instrument panel cluster (IPC). This may be due to a controller area network (CAN) communication concern within the ABS module. Replacement of the ABS module will not resolve this condition. To resolve this condition, place the vehicle in park. Disengage the park brake. Turn the vehicle off. Close all doors and liftgate/tailgate. Allow the vehicle to sit for 5 minutes to allow all vehicle modules to power down. Restart the vehicle. Verify brake functionality and clear any DTCs. Pressing unlock/lock button on the key fob, opening the doors/liftgate/tailgate or keeping the key fob within 30 ft (8 meters) of the vehicle can prevent the modules from powering down completely. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition
SSM 53668
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit diagnostic trouble codes (DTCs) B150D:55 and/or B150C:55 stored in the audio control module (ACM) when a diagnostic self-test is performed. If no other symptoms, DTCs, or issues are identified, no further action is required. Replacement and/or reprogramming of the ACM will not resolve this condition.
SSM 53643
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit diagnostic trouble codes (DTCs) B144F:19, B144F:13, B1557:19, B1557:31 and/or B15E8:19 in the rear gate trunk module (RGTM) when a diagnostic self-test is performed. If no other symptoms, DTCs, or issues are identified, no further action is required. Replacement and/or reprogramming of the RGTM will not resolve this condition.
SSM 53638
Service Bulletin/Repair Instructions
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occuring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific VIN, refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.
SSM 53639
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit a failure to communicate with state emissions testing equipment due to equipment that has not been updated to be compatible with the new testing protocols. If this concern occurs, contact the state inspection administrators helpline for direction and reference the Ford SAE J1979-2 Announcement found at OBD Clearing house website at https://www.obdclearinghouse.com/.
SSM 53578
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit diagnostic trouble code (DTC) P0929:71 in the gear shift module (GSM) when a diagnostic self-test is performed. This may be due to the software within the GSM.
SSM 53571
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit diagnostic trouble codes (DTCs) B1208:2A, B14D1:12, B1060:12 and B1521:12 in the drivers seat module (DSM) when a diagnostic self-test is performed.
SSM 53560
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator vehicles may exhibit diagnostic trouble code (DTC) P161D in the powertrain control module (PCM) when a diagnostic self-test is performed.